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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. The ideal candidate will have proven experience in service delivery or project management and a strong background in data center environments. This role involves managing projects, interfacing wi

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

Technical Service Delivery Manager - Government Satellite Communications. We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. Provide service status updates and technical briefings to internal

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. Improve processes to enhance patient experience and service efficiency. If you're passionate abou

Design, implement, and continuously improve service support and delivery processes aligned with ITIL best practices. Support the technical development and delivery of internal secure working environments and handle service transitions. Build, recruit, lead, and motivate a brand-new IT Secure Operati

A government digital agency in the UK seeks a Senior Delivery Manager to lead multi-disciplinary teams in delivering high-impact digital transformation programs. This role involves engaging across departments, ensuring timely delivery of services, and fostering an inclusive environment. This positio

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily o

Strong track record delivering IT and software projects in consulting or services settings. Deep understanding of governance, commercials, and delivery metrics. Skilled in risk management, issue resolution, and navigating delivery complexity.

Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments. Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and out

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies.

A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.

Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager.

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Own end-to-end service delivery for assigned managed service customers. Support and mentor technical team members from a service delivery perspectiveProvide clear direction during onboarding and high‑im

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most.

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. To support our expanding portfolio and mission to be

We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Venn Group – Service Manager (DV Cleared) (Intelligence / UKIC). Acting as the main on-site point of contact, you will lead a medium-sized engineering team while ensuring h

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. To support our expanding portfolio and mission to be

In this role, you’ll support the Service Manager in overseeing several key functions, including referrals, medical reports, document assessment, laboratory results and general clinical administration. We work closely with NHS partners to deliver a full range of services from routine checks to comp

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

Experience of Service Desk and Service Delivery management, within either the Managed Service Provider space or financial services / trading environments. ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organization

As a Service Delivery Manager (SDM) within our Data Platform Managed Services team, you will play a crucial role in ensuring client satisfaction, maintaining service excellence, and driving continuous improvements. Managing service delivery to ensure high‑quality support and adherence to agreed SL

A leading consultancy is seeking a Service Delivery Manager / Technical Platform Owner for a 6-month contract, remote in England. Candidates should have service delivery management experience with a good knowledge of agile and DevOps methodologies. This position offers a chance to significantly impa

A financial wellbeing organization seeks a Senior Delivery Manager to lead the delivery of high-risk digital products aimed at improving financial wellbeing across the UK. The role involves mentoring delivery managers, managing multi-disciplinary teams, and driving the adoption of agile methodologie

We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT

This is a key leadership role, responsible for managing Out of Hours Service Delivery teams and ensuring the effective co-ordination of service users, accommodation and property services. Serco Limited – Service Delivery Manager (Out of Hours) for the AASC Contract (NW & MEE). We’re recruiting a

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Manage the end-to-end delivery of ecommerce projects, including ne

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. The Delivery Manager (DM) is responsible for successfully delivering IT b

A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service p

A leading service provider in Greater London is seeking a Contact Manager responsible for overseeing service operations and managing client relationships. This role involves ensuring that services meet contractual agreements while working closely with both internal teams and clients. The ideal candi

Work with the Data Technical Delivery Manager to ensure technical feasibility and delivery quality. The Data Service Delivery Manager will work closely with the Head of Data Product and Business Data Analysts to prioritise and manage incoming requests and small change projects, ensuring they are app

As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Minimum of 7 years’ service delivery management experience working within an IT Support/Managed Services environment. Ensure that an ex

Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving operational excellence, and shaping the future of IT environments? UKTL is looking for a passionate and people‑centric IT Service Delivery Manager to play a pivotal role in our Technical Operatio

We are currently looking for a Remote Service Delivery Manager. You will play a vital role in managing client relationships and driving account growth while maintaining high standards of service delivery and performance metrics. Oversee service delivery against SLAs, analyzing data to resolve issues

Service Delivery Manager – Oracle Cloud. Service Delivery / Operations Leadership. Senior leadership in managed services or live-service environments.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager – Global Deliv

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Service Management - Ensure IT services cons

Senior Delivery Manager - Government Digital Service - G7. GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen exper

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. Service Delivery Manager / Technical Platform Owner. The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities

As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. An experienced customer service or service operations leader.

A global management consultancy is seeking a skilled Delivery Service Manager to lead Oracle Finance programmes across the UK. If you’re looking to advance your Oracle delivery career, apply today.

As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, ensuring seamless delivery according to contractual obligations. Your role is crucial in ensuring that SLAs and KPIs are met throughout the contract lifecycle, highlighting the value derived from our servic

Service Delivery Manager is needed with proven experience in service delivery for a high-profile customer’s web site. Produce weekly and monthly service reports for customers against the agreed targets, SLA's, KPI's, to agreed deadlines together with analysis and interpretation of service trends a

Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence. Delivery of all security-related products and service

What we offer to the successful Service Delivery Manager:. Main Responsibilities for the successful Service Delivery Manager:. Service Delivery Manager (MSP).

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. The role involves strong stakeholder engagement and managing service-related issues while building trusted relationships across the organizati

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager at Medequip Con

You will combine the operational rigor of a Service Delivery Manager with the strategic foresight of an Engagement Manager to ensure long-term value, high retention, and account growth. Service Delivery Manager (SDM). Oversee the delivery of services against set SLAs, using data from your.