Trabajos account manager en Illinois - Page 3

Job DescriptionDescription: About Concept Rehab As a company owned and operated by therapists for over 40 years, Concept Rehab offers therapists the opportunity for meaningful work and professional growth in a supportive, dynamic environment. Members of our growing team make a daily difference for patients, families, and the facilities we serve, while enjoying access to ongoing education, resources and support so that employees can thrive as we set the standard of excellence in rehabilitative care. If this describes you and your professional goals, we would love to have you join our team! The Physical Therapist Assistant treats patients for difficulties with mobility, function, strength and positioning and scope of practice as outlined by APTA and licensure laws in respective state under the supervision of the Licensed Physical Therapist. The PTA may also assist in conducting in-services and training for facility staff on an ongoing basis in restorative and functional maintenance programs. The Physical Therapist Assistant reports to Licensed Physical Therapist and/or Director of Operations and is responsible to Therapist Program Manager. The PTA communicates and collaborates with families, physicians and other health team members and maintains impeccable, professional documentation of services in the medical record. CRI’s PTs model and promote competent, courteous and professional services to internal and external customers to develop and maintain a competitive advantage. BENEFITS (available for Full-time positions) • PTO, • Flexible Schedule, • Health Savings Account, • 401k w/company match, • Medical, Dental, and Vision Insurance, • Disability Insurance, • Pet Insurance, • Clinically Relevant CEUs, • Emerging Leaders Program, • Positive and Supportive Company Culture, • Treat patients according to the treatment plan of care developed by and under the supervision of the Licensed Physical, • Therapist., • Communicate with the Physical Therapist, the patient and/or family and facility staff any pertinent information concerning patient progress, problems and plans., • Participate in Patient Plan of Care Meetings and Interdisciplinary Team Meetings if asked by the Physical Therapist., • Participate in in-service training program for other staff in the facility., • Record treatment notes, progress notes, provide objective input for discharge summaries and complete daily billing of services per policy and procedure., • Instruct patients’ families and/or nursing staff in maintenance programs under the supervision of the Physical Therapist., • Participate in discharge planning under the supervision of the Physical Therapist., • Achieve or exceed the minimum productivity standard established by CRI., • Recommend any needed equipment to the Physical Therapist which would facilitate improved delivery of clinical services., • Report any problems with department equipment to the appropriate personnel., • Act as clinical trainer for affiliating Physical Therapist Assistant programs for area Universities and Colleges., • Comply with the Physical Therapist Assistant Licensure and Certification Standards., • Periodically work beyond usual working hours as needed for facility emergencies, weekends and holidays., • Consistently portray the mission, vision, core values, cornerstones and professional image of Concept Rehab, exercise good judgment in the performance of the job. Strong relationship skills. Strong interpersonal skills. High emotional intelligence. Outstanding oral and written communications. Problem-solving, analytical and critical evaluation skills. Technology Skills. Cultural awareness. Ethical practice. Ability to exercise independent judgment and discretion. Maintain Confidentiality. REQUIRED QUALIFICATIONS • Associates Degree in Physical Therapist Assistant., • Licensed in the state(s) where services are being provided as a Certified Physical Therapist Assistant.

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships. Location: Schaumburg, IL Compensation: Starting at $25/hour Reports To: Client Services Team Lead Schedule: Monday - Friday, In Office, 9:00am - 6:00pm (EST) Primary Responsibilities Responsibilities • Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary., • Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions., • Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction., • Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed., • Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up., • Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information., • Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders. Required • Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience, • Proficiency in Microsoft Office suite, • Strong written communication skills for business correspondence., • Strong team player with attention to detail, • Self-starter with the ability to handle multiple projects at once., • CPP, FPC, APA, and/or SHRM-CP certified, • Experience in customer service or previous client interfacing role, • Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day., • Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The pay rate for this position is $25/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job DescriptionBenefits: • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionDescription: About Concept Rehab As a company owned and operated by therapists for over 40 years, Concept Rehab offers therapists the opportunity for meaningful work and professional growth in a supportive, dynamic environment. Members of our growing team make a daily difference for patients, families, and the facilities we serve, while enjoying access to ongoing education, resources and support so that employees can thrive as we set the standard of excellence in rehabilitative care. If this describes you and your professional goals, we would love to have you join our team! The Physical Therapist provides competent, courteous, and respectful evaluation and treatment of patients for difficulties with mobility, function, strength and positioning and duties outlined in APT scope of practice and respective licensure laws. The PT communicates and collaborates with families, physicians and other health team members and maintains impeccable, professional documentation of services in the medical record. The PT also conducts engaging in-services and training for facility staff on an ongoing basis in restorative and functional maintenance programs. The PT reports to the Therapy Program Manager and ultimately to the Director of Operations. CRI’s PTs model and promote competent, courteous and professional services to internal and external customers to develop and maintain a competitive advantage. CRI PTs maintain career development through continuing education and training opportunities and networking. The successful candidate will have a passion for demonstrating the CRI values of Commitment, Respect, and Integrity in providing therapy to patients. BENEFITS (available for Full-time positions) • PTO, • Flexible Schedule, • Health Savings Account, • 401k w/company match, • Medical, Dental, and Vision Insurance, • Disability Insurance, • Pet Insurance, • Clinically Relevant CEUs, • Emerging Leaders Program, • Positive and Supportive Company Culture, • Therapist Owned and Operated, • Corporate Discounts – Verizon Wireless, Dell, more… Requirements: ESSENTIAL FUNCTIONS OF THE JOB • Evaluate Patients for rehabilitation services within 24 to 48 hours of physician’s orders., • Develop effective treatment plans., • Treat patients according to the treatment plan of care., • Supervise the Licensed Physical Therapy Assistant in the delivery of clinical services and interactions with other staff, patients and family members., • Communicate with physicians, clinical managers, and other health team members, patients, family and facility staff regarding patient progress, problems and plans., • Participate in Plan of Care Meetings upon request and Interdisciplinary Team Meetings., • Achieve or exceed the minimum productivity standard established by CRI., • Participate in in-service training programs for other staff in the facility., • Record treatment notes, progress notes, provide objective input for discharge summaries, and complete daily billing of services per policy and procedure., • Instruct patient’s families and/or facility staff in maintenance programs., • Participate in discharge planning., • Recommend any needed equipment to the appropriate personnel which would serve to facilitate improved delivery of clinical service., • Report any problems with department equipment to the facility personnel., • Act as a clinical supervisor for affiliating Physical Therapy and Physical Therapy Assistant programs for area universities and colleges., • Consistently portray the mission, vision, core values, cornerstones and professional image of Concept Rehab, exercise good judgment in the performance of the job. Strong relationship skills. Strong interpersonal skills. High emotional intelligence. Outstanding oral and written communications. Problem-solving, analytical and critical evaluation skills. Technology Skills. Cultural awareness. Ethical practice. Ability to exercise independent judgment and discretion. Maintain Confidentiality. REQUIRED QUALIFICATIONS • B.S. Masters or DPT in Physical Therapy., • Licensed in the state(s) where services are being provided as a Physical Therapist.

Job Description Overview: Under the direct supervision of the Customer Service Manager, the Customer Service Associate I performs a variety of customer service functions relating to membership sales, activity registration, facility rentals, program communication and facility service-desk duties. Essential Duties and Responsibilities: • Assist customers on the phone, in person, and in written form with all processes and questions providing an exceptional customer service experience and promoting Park District services and facilities., • Successfully operate multiple computer software packages simultaneously in order to assist customers., • Ensure confidential use of customer information, including credit card transactions and household account information., • Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions., • Successfully balance receipts, reconcile transactions and prepare daily bank deposits., • Inform participants of waitlist availability, class cancellations or changes via phone and email., • Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures., • Establish and maintain a positive working relationship with residents, customers, vendors, community partners and co-workers., • Comply with District financial policies. Communicate budgetary requests to supervisor., • Act as a resource agent for community by taking initiative to seek and share information., • Follow and model compliance with all District, State, Federal and departmental safety and risk management, personnel, administrative policies and procedures, ordinances and regulations., • Respond to all customer comments and questions in a timely fashion., • Respond appropriately to safety and emergency situations., • Excellent telephone technique, etiquette and high volume handling skills., • Excellent written and verbal communication skills., • Ability to professionally attend to the needs of customers. Address complaints and resolve concerns as needed., • Handle confidential situations in a professional manner., • Strong command of the English language and proper grammar., • Ability to work with a diverse population and large spectrum of demographics., • Ability to organize, gather and retain a large volume of information for use in assisting internal and external customers., • Acquire excellent knowledge of all internal departments., • Strong math aptitude– in reconciling daily work, preparing deposits, etc., • Attention to detail and accuracy., • Display initiative and independent thinking skills., • Experience with different types of tender, credit cards and other point of sale items beneficial., • Minimum one (1) year customer service experience preferred., • Requires flexibility of work schedule to accommodate Park District facility hours, rentals, programs and events., • Must be available to work weekend rotations and some evenings., • Subject to inside environmental conditions., • Sustained posture in a seated or standing position for prolonged periods of time., • Continuous exposure to computer screens., • Occasionally lift, carry and move light weight objects (20 lbs.) Full Salary Range: $16.00/hr - $22.00/hr To be considered for this position, interested individuals must complete the online application accessible at . Materials submitted through mail, email, or fax will not be considered.

Job DescriptionCompany Description Location: US-Remote, available to US- and Canada-based candidates R25_0025279 #LI-Remote Job Description The Global Customer Success Manager, Tech & Durables will act as strategic partner to our key global clients serving as an innovation agent and driving change for faster reaction to changing market requirements. They are an expert in the market (industry, products, channels etc.) and aim to deliver the full value of NIQ propositions to uncover new business opportunities. We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions. Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you! Responsibilities: External • Manage client relationships with middle management independently, may partner with a senior team member to engage senior/C-level audiences, • Ensure effective client training and onboarding of new customers., • Educate customers about the most relevant features/functionalities for their specific business needs, • Drive adoption (i.e. activation, reactivation and engagement) of NIQ platforms (e.g. gfknewron) within client organization by demonstrating clear ROI to client, • Identifies and develops new user base for NIQ-GfK offerings, • Develop fact-based answers to complex key business questions, • Become a market expert for a subset of Tech & Durables categories, • Deliver insightful presentations and actionable recommendations to our clients, • Develop relationships with client stakeholders to identify new opportunities to demonstrate the value of NIQ solutions, • Coordinate client services across countries and categories (whenever relevant), • Demonstrate how NIQ solutions can support our customers’ goals, developing new business opportunities for NIQ, • Identify leads for cross-selling and upselling, • Help improve renewal rate by demonstrating clear business outcome and value, • Works closely with clients to develop use cases, • Become the voice of the client’s HQ, relaying its needs within different internal organizations and regions/countries, • Lead a global customer success community for select accounts, to maximize the value delivered to clients at HQ level, • Ensures to be updated on relevant knowledge and has deep understanding of platform offerings, • Collect and provide feedback to product teams on functionality, features etc., of gfknewron platform as well as to Ops and other teams on non-platform issues to drive better client experience, • Collaborate with account development at the pre-sales and renewal stages, • Collaborate with other business unit teams to identify opportunities for strategic assignments Qualifications, • Strong business understanding in tech & durable consumer goods and related Retail, • Interest in tech product categories and global markets, • Ideally 5-8 years+ of experience in consulting, market research, product management of tech & durables or equivalent business units, • Deep analytical skills, comfortable in translating large data sets into a storyline with actionable recommendations, • Multicultural awareness, capable of influencing internal/external audiences from different country backgrounds, • Excellent English language skills; second language is a plus, • Strong presentation and communication skills, client-centric approach, • Proactive and consistent engagement with multi-disciplined teams, • Coordination and decision making of how to achieve client outcomes and organization goals, • Driving delivery of results for clients & NIQ across diverse cultures, mind sets and disciplines, • Passion, dedication, and commitment, • Creativity and the ability to address real-world business problems analytically, • Eagerness to learn, curiosity, open mindset, team spirit, and an entrepreneurial attitude, • Proficient with Power Point and Excel, • Willingness and ability to travel, both domestically (US) and internationally Additional Information This role has a market-competitive salary with an anticipated base compensation of the following range: $76,500.00 – $110,000.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more. Our Benefits • Flexible working environment, • Volunteer time off, • LinkedIn Learning NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

Job Description Striking good times start here! There’s always something to celebrate at our Triple Shift Entertainment venues, and there’s a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you’ll play a pivotal role in creating experiences that will become the stuff of tomorrow’s nostalgia. Pay - $15.00 per hour Position Summary: • To maintain the highest possible guest service and cleaning standards by following the guidelines in the job description and expectations of the management team., • Check with the manager on duty for special assignments., • Assist guest in scoring system, find correct bowling balls and ramps., • Assist in running and expediting food., • Assist front desk staff and gaming operation upon request., • Bus and wipe down venue tables, chairs and floors., • Remove bowling balls from returns and place on racks, place ball ramps in proper storage areas., • Inspect floors and carpets for debris, remove and wipe down all wet spots and vacuum carpeting. Place wet floor signs in designated areas., • Check restrooms for cleanliness, refill toilet paper dispensers, hand towel dispensers and hand soap., • Help stock all service areas with supplies., • Check and clean all windows on doors., • Clean debris from parking lot and sweep all entrance areas., • Empty all trash cans and replace trash bags., • Health Insurance, Vision Insurance, and Dental Insurance, • Dental Benefit *Little Partners 12 & under no charge coverage, • HSA Health Savings Account, Short-Term, and Long-Term Disability, • Pretax 401k Options, 401k Roth Options + 401k Employer Match Requirements • No experience is necessary; training provided onsite., • Participate in a culture of respect, camaraderie, and inclusiveness for all guests and staff., • Work varied hours/days, nights, weekends and holidays, weather conditions, as needed., • Must have the ability to stand and exert fast-paced mobility for an entire shift., • Must show up for all company required meetings and scheduled shifts on time., • Must be a minimum of 16 years old. ?Must be able to lift 30 pounds

Job Description Albi is seeking an experienced and strategic Enterprise Customer Success Manager to drive adoption, outcomes, and long-term success for our largest restoration clients. The Enterprise CSM serves as a trusted advisor, ensuring customers realize measurable value from the Albi platform. You will lead post-implementation engagement for multi-location organizations, partnering closely with executive and operational teams to streamline workflows, increase ROI, and align the platform with each client’s business goals. This role requires both strategic thinking and hands-on execution balancing executive relationship management with day-to-day partnership to drive usage and satisfaction across hundreds of users. Requirements 5+ years of experience in Customer Success, Implementation, or Enterprise Account Management within a SaaS environment Proven success managing complex, multi-stakeholder relationships with large enterprise clients Deep understanding of customer lifecycle management and data-driven success planning Ability to lead discovery and success planning sessions with executive teams and translate insights into measurable outcomes Strong presentation and facilitation skills; capable of leading on-site or virtual business reviews, workshops, and user trainings Skilled at analyzing product usage data to identify risks and opportunities for growth or deeper adoption Exceptional collaboration skills with cross-functional teams (Sales, Product, Support, Onboarding) to ensure a unified customer experience Self-starter with the ability to operate autonomously, manage competing priorities, and drive impact in a dynamic startup environment Willingness to travel up to 40–50% for on-site visits, business reviews, and customer workshops Experience in the restoration or construction industry is a strong plus Benefits We’re driven by purpose, fueled by high energy, and backed by venture funding. We’re unapologetically ambitious and make sure that everyone has the support they need to succeed. We value building a strong company culture, being together and collaborating which is why we are an In-Office first organization requiring our teams to be at our Oak Brook office 4 days a week. We offer a generous compensation package which includes; • Good balance of personal autonomy and team collaboration on projects, • Working with a team of smart, kind humans passionate about leveraging technology to solve real-world problems, • Be in an environment where your input is highly valued and personal growth is prioritized., • Interesting and challenging work., • Competitive Salary, • Generous PTO., • Medical, dental, and vision insurance coverage., • Regular team events and off-sites., • Equipment budget - everything you need to do your best work, • Continuing education, mentoring, and career development opportunities, • 401K Plan + Matching. Your journey is your own, and we’re here to help you thrive, no matter your starting point.

Job DescriptionCompany Description Founded in 2014, Shippeo is a leading European SaaS company transforming supply chain visibility. With a global presence and multicultural team of 27 nationalities operating across Europe, North the Americas, and Asia, we offer real-time multimodal transportation visibility to top industry leaders across various sectors. Our ambition is to become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence. Learn more about our mission and values on our website: Job Description About the role As a Customer Success Manager - Americas, you will contribute to Shippeo’s mission by personally driving the end-to-end success, adoption, and long-term retention of our American customers. Working closely with cross-functional teams, you will play a key role in delivering high-impact results in a fast-paced, international environment. This role is based in Chicago and operates on a hybrid model, requiring 3 days per week in the office (Tuesday, Wednesday and Thursday). Function: CSM Americas Reports to: Christopher Mazza, Senior Vice President International Growth Collaborates with: Americas team and Head of Customer Success Key Responsibilities Strategic Partnership & Value Achievement * Stakeholder Management: Cultivate and maintain lasting, high-value relationships with key account stakeholders, from operational users to C-suite individuals, serving as a trusted advisor and strategic partner * Value Realization: Drive platform adoption rates and proactively articulate value cases and success stories to ensure American customers consistently maximize their ROI from Shippeo * Strategic Guidance: Lead high-impact quarterly and annual Business Reviews to align with customer strategic goals, track performance, preemptively manage risk, and identify growth/expansion opportunities * Internal Advocacy: Champion customer needs internally, effectively communicating them to influence product enhancements and strategic roadmap decisions with Product and Engineering teams * Revenue Management: Collaborate actively with Account Executives and Alliance Managers to secure account retention and expansion goals. Operational Excellence & Technical Execution * Direct Technical Support: Personally manage and resolve technical and operational support tickets in the queue, providing direct, hands-on support to end-users to ensure a seamless and high-quality customer experience * Data Integrity: Proactively monitor and analyze Data Quality for customers, personally engaging with them to execute improvement plans and take actionable steps to increase tracking rates and data integrity * Process Coordination: Serve as the primary liaison for the Americas, diligently escalating and tracking critical issues and feedback through resolution with HQ support and technical team * Performance Reporting: Track, analyze, and report on key support KPIs (e.g., FRT, Resolution Time, CSAT), using data to drive continuous improvement in support quality. Qualifications What we’re looking for * Experience: 3–5 years of demonstrated success in a Customer Success, Professional Services, or Account Management role, preferably within an enterprise SaaS or B2B technology environment * Execution Focus: Proven ability to operate as a highly effective, "hands-on" individual contributor, seamlessly managing the full scope of the role from strategic C-suite discussions to tactical daily support ticket resolution * Technical Acumen: Demonstrated rapid technical platform mastery, with the ability to independently troubleshoot issues and clearly communicate complex technical concepts to both technical and non-technical audiences * Revenue and Satisfaction Results: Proven track record of driving high customer satisfaction and consistently achieving net retention goals (e.g., renewals and expansions) * Support Operations: Demonstrated experience in managing and optimizing customer/user support operations, processes, and KPIs * Communication Mastery: Exceptional communication, presentation, and negotiation skills, with a focus on clear and actionable stakeholder management Preferred • Experience in the logistics, supply chain, or transportation industry Additional Information Our hiring process includes the following steps: * Step: Recruiter Screen: 30/45min * Step: Hiring Manager Screen: 45min * Step: Discussion with Piper + Skill test + team meeting on-site: ⅔ hours Application Requirements: Since Shippeo operates internationally, please submit your CV in English. We’re eager to hear from you if you’re ready to take on a challenge and grow your career in a supportive, innovative environment. We are looking for talents who share our values: • Ambition, • Care, • Deliver Discover your Dream Team! Meet our Shippians and get to know more about their role at Shippeo! Click here to watch their videos Diversity Statement At Shippeo, we are committed to fostering a diverse and inclusive workplace. We value the perspectives, experiences, and contributions of individuals from all backgrounds. Our policies, practices, and company culture reflect this commitment to equal opportunity and mutual respect. If you have specific needs or questions regarding disability inclusion, you may reach out to our dedicated Disability Advisor at for support during the application process.

Job Description We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. Being a Manager of our Customer Success team at iManage Means… You’re passionate about building meaningful relationships and helping professionals work smarter - and you’re ready to lead a team that brings that energy to our Closing Folders customers every day. As the Manager of our Customer Success team, you’ll serve as a trusted advisor and strategic partner to our clients, driving adoption, retention, and expansion across a growing customer base. In this role, you’ll shape customer engagement strategies, mentor team members, and collaborate cross-functionally to evolve how we deliver value. You’ll play a pivotal role in how our customers experience our product and how our product grows to meet their needs. At iManage, we thrive on curiosity, creativity, and a drive for excellence in an ever-changing environment. Here, you’ll make your mark, grow your leadership skills, and help define what success looks like for our customers. iM Responsible For… • Owning strategic client relationships and serving as the senior point of contact for key accounts, ensuring alignment between customer objectives and the iManage Closing Folders product roadmap., • Developing and executing customer success strategies that drive product adoption, satisfaction, and renewal, while proactively identifying growth opportunities., • Leading account planning and quarterly business reviews with customers to assess performance, showcase ROI, and define next-phase objectives., • Partnering cross-functionally with Product, Marketing, Sales, and Support to advocate for customer needs and influence product development and go-to-market strategy., • Guiding internal enablement efforts, including developing scalable programs, resources, and training initiatives that enhance customer engagement and drive team consistency., • Mentoring and supporting team members, helping build best practices for relationship management, customer communications, and strategic growth initiatives., • A Bachelor’s degree in Business, Communications, Information Systems, or related field., • A Juris Doctor (JD) preferred but not requirede(specially valuable for understanding the workflows of legal professionals)., • 5+ years of experience in Customer Success, Account Management, or related roles within a SaaS environment, with at least 2+ years leading a team or program., • A proven track record of driving customer retention, expansion, and engagement across complex accounts., • Strong strategic thinking and relationship management skills, with the ability to influence senior levels of client organizations., • Excellent presentation, facilitation, and communication skills., • A passion for technology, change management, and helping customers realize measurable business value., • Experience working within a law firm or with legal professionals in a customer success, training, or technology enablement capacity. iM Getting To… • Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!, • Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation., • Own my career path with our internal development framework. Ask us more about this!, • Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training., • Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture., • Enjoy flexible work hours that empower me to balance personal time with professional commitments., • Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it., • Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data., • Rewarding me with an annual performance-based bonus., • Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%., • Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave., • Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset., • Having multiple company wellness days each year to prioritize mental health and well-being. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-AH1 #LI-Hybrid Powered by JazzHR RQ85THTA6r

Job Description Job Title: Self-Pay & Customer Service Representative Reports to: SBO Manager and Director Summary: The Healthcare Self-Pay & Customer Service Representative plays a critical role in supporting the Single Billing Office (SBO) by providing excellent customer service to patients and conducting self-pay collections. This dual-function role involves managing both inbound and outbound patient calls, responding to billing inquiries, negotiating payment plans, and ensuring compliance with all regulatory guidelines including HIPAA, FDCPA, and internal policies. The ideal candidate is a self-starter with strong communication skills, high emotional intelligence, and a solid background in healthcare billing and collections. This position requires an understanding of insurance billing, payment posting, and patient advocacy with a goal-oriented and empathetic approach. Essential Duties and Responsibilities: Customer Service: • Respond to inbound calls, emails, and written inquiries from patients regarding billing questions, statement explanations, and payment options., • Clarify insurance coverage, update patient demographics, and explain outstanding balances or payment obligations., • Resolve patient disputes with professionalism and empathy; conduct service recovery where necessary., • Route and follow up on complex billing issues including coding disputes or provider charge questions. Self-Pay Collections: • Make outbound calls to patients to follow up on self-pay balances, aged accounts, and defaulted payment plans., • Set up and manage payment plans in Epic, including converting legacy account balances from McKesson or other systems., • Negotiate prompt-pay discounts and settlements within department guidelines., • Research and process returned mail by updating addresses and contact information., • Collect payments securely over the phone and document activity to maintain compliance and transparency. Administrative and Analytical Tasks: • Resubmit insurance claims and follow up on unpaid balances as needed., • Review accounts for billing accuracy, insurance coverage, and contract compliance., • Use multiple systems such as Epic, McKesson (HealthQuest), Cerner (PAM), Availity, Ecare, HealthPay24, and Medicare Connex for account management and research., • Process bankruptcy notices, charity applications, and other account exceptions appropriately., • Working knowledge of Epic and other electronic billing systems (McKesson, Cerner, etc.), • Understanding of billing procedures, UB04 and HCFA 1500 forms, CPT/ICD/HCPCS/DRG codes., • Strong understanding of self-pay workflows, insurance processes, and charity or discount policies., • Familiarity with FDCPA, HIPAA, 501r, and Fair Patient Billing Act regulations., • Ability to read and interpret Explanation of Benefits (EOBs) and patient account histories., • Exceptional verbal and written communication skills with a patient-focused attitude., • Critical thinking, time management, and organizational skills., • Strong customer service skills with the ability to handle sensitive or difficult conversations., • Bilingual Spanish-speaking is a plus., • High School Diploma or GED required., • 2–4 years of experience in a medical billing, collections, or healthcare customer service role., • Prior call center or hospital/professional billing environment experience strongly preferred., • Full-time, Monday to Friday, 8-hour shifts., • Occasional overtime may be required depending on department needs., • Hybrid or on-site options may vary depending on organizational policy.

Job DescriptionWho We AreArrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We WantOur explosive growth is your opportunity to join our high-energy Carrier team. We are looking for candidates who excel in collaborative environments. You’ll thrive in this position if you’re a skillful communicator, natural relationship builder, and hard-working teammate. What You’ll Do As a Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. With experience, your earning potential increases along with your growing your carrier relationships and volume and capacity.. You will also receive the continuous education and professional development you need to reach new heights. About Our Training/Mentorship Program • Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers., • Learn the Arrive story and the history that shaped an entire industry., • Get familiar with our proprietary technology, ARRIVEnow., • Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers.Carrier Account Representative Responsibilities, • Focus on building new relationships with carrier partners across the country.., • Manage the carrier partners that you identified during the training program as you develop and procure new relationships., • Sharpen your relationship building and customer service skills alongside your Carrier team and manager., • Build internal relationships with our Business Development team members and work together to find the best solutions for their clients., • Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls., • Earn industry certifications that will prepare you to source capacity for different types of service offerings. Qualifications, • Bachelor’s degree is preferred with an emphasis on Business or a related field., • Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers, • A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit., • Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face., • Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike. The Perks of Working With Us, • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage., • Invest in your future with our matching 401(k) program., • Build relationships and take part in learning opportunities through our Employee Resource Groups., • Enjoy office wide engagement activities, team events, happy hours and more!, • Leave the suit and tie at home; our dress code is casual., • Work in the heart of downtown Chicago, IL!, • Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options., • Maximize your wellness with free counseling sessions through our Employee Assistance Program, • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days., • Receive 100% paid parental leave when you become a new parent., • Get paid to work with your friends through our Referral Program!

Job Description At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. This position offers dynamic and hands-on experience, and you'll wear multiple hats and contribute to various customer-facing functions at CADDi. What your days will look like: • Customer Onboarding, • Lead new customer onboarding, focusing on adoption and satisfaction within the initial period of use, • Deliver persona-specific training and communicate technical information simply and effectively, • Customer Discovery and Relationship Building, • Become a trusted advisor by developing multi-level relationships with key stakeholders, including executive sponsors and champions, • Conduct regular meetings, visits, and business reviews to nurture these relationships and ensure their use case potential within CADDi is maximized, • Customer Retention and Growth, • Monitor and analyze key customer health metrics such as adoption and satisfaction to prevent churn, • Identify and develop growth opportunities that unlock the full potential of CADDi’s offerings, • Customer Satisfaction and Referenceability, • Develop customer case studies with quantifiable results, • Build our customer community by organizing events and webinars, • Internal Collaboration and Customer Advocacy, • Capture and communicate the voice of the customer (VOCs) through case studies, references, and community development What will a successful CSM bring to the table: • You’ve led enterprise-level B2B customer partnerships, managing both operational (adoption) and commercial (renewals and upsells/expansions) aspects, • Strong understanding of customer onboarding and “land and expand” best practices for a SaaS platform, • Excellent communication and interpersonal skills with the ability to build rapport and trust internally and externally, • Analytical mind with a problem-solving approach and strong attention to detail, • Ability to work independently and collaboratively in a fast-paced environment, • Proficiency in CRM and communication tools What would have us dialing your number immediately: • Fluency in Japanese, • Experience working in a start-up tech environment, • Experience in a manufacturing SaaS or manufacturing technology environment, • Willingness to work in-office 5 days a week and ability to travel up to 50% of the time. What you will get in return: • Competitive CSM salary in the Chicago market with company-paid healthcare benefits, 401k matching, generous time off, and work/life balance., • In-depth experience in various aspects of customer success, from onboarding to account management in a tech start-up environment here in Chicago., • Opportunity to contribute to developing and implementing a winning customer success strategy as a foundational member where you will put your stamp on the foundation of Customer Success at CADDi moving forward in the US., • Exposure to cross-functional collaboration and leaders within a growing startup environment where your voice will be heard., • The chance to directly impact customer satisfaction, retention, and business growth, helping multiple manufacturing businesses succeed and grow in the US. At CADDi, we're committed to creating a work environment that fosters your well-being and professional development. Here are some of the benefits you'll enjoy as part of our team: • Comprehensive Health Benefits: We provide 100% company-covered employee comprehensive health insurance, including medical (UnitedHealth), dental (Principal), and vision (VSP) to keep you and your family healthy., • Ownership & Rewards: Be a part of our success story with a competitive stock options plan., • Financial Security: Start saving for your future with our 401k plan, featuring a generous 4% company match starting on day one., • Generous Time Off: Maintain a healthy work-life balance with 15 days of paid time off, five dedicated sick days, and ten company holidays to celebrate throughout the year., • Thriving Culture: We foster a vibrant work environment with delicious company lunches, engaging events, and healthy drinks and snacks to keep you fueled. Celebrate your achievements with us at quarterly events and holiday gatherings., • Learning & Development: We invest in your growth by providing opportunities to join professional organizations, attend industry conferences, and participate in various learning initiatives., • Financial Incentives: Benefit from commuter and parking benefits to simplify your daily commute. We also offer referral bonuses to help you spread the word about exciting opportunities at CADDi. We are a diverse and inclusive workplace that values your unique talents and perspectives. We are committed to building a team that reflects the communities we serve. Ready to join a passionate team and make a real difference in the future of Manufacturing in the US? Apply today, and let’s talk.

Job Description WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Personally exhibits, recruits and coach's associate’s consistent with Core Behaviors, • Responsible for promoting culture of safety, • Respond appropriately and promptly to all customers and Account Manager incoming communications., • Analyze and assess customer needs completely and accurately with efficiency., • Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines., • Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase materials to fill customer orders., • Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders., • Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue., • Develop a detailed working knowledge of Blackhawk policies, procedures and practices., • Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers’ systems/websites and usage of those systems., • Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems., • Perform other duties as assigned, • Perform work in accordance with ISO processes and procedures QUALIFICATIONS: • Excellent written and verbal communications skills utilizing phone, email and instant message., • Excellent critical thinking skills to analyze and solve problems., • Diligent and detail oriented., • Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines., • Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user., • Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.), • Experience in industrial field, B2B sales and/customer service. SUPERVISORY RESPONSIBILITIES: • No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: • High school diploma or equivalent required., • Minimum of 1 year's previous experience in customer service or inside sales preferred., • Experience in cutting tools, abrasives and MRO areas preferred., • Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: • None required WORK ENVIRONMENT: • Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employees are required to use computers and other equipment. PPE REQUIRED: • Wrist rest for keyboard and mouse pad BENEFITS: • Health Insurance BCBS of OK HDHP, • HSA with Employer match (must meet criteria), • Dental and Vision Insurance, • 401K Plan and Company Match, • FSA (Full FSA, Limited FSA, and Dependent FSA), • Company paid Long Term and Short-Term Disability, • Company paid basic Life Insurance and AD&D/, • Supplemental life and AD&D/Dependent life, • Ancillary Critical Illness Insurance (Wellness Rider Included), • Ancillary Accident Insurance (Wellness Rider Included), • Ancillary Hospital Indemnity, • Employee Assistance Program (EAP) – Includes concierge services and travel assistance., • Paid Time Off, • Holiday Paid Time Off, • Gym Reimbursement, • Quarterly Wellness challenge with a chance to will money or prizes, • Tuition Reimbursement – after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

Job DescriptionThe ideal receptionist candidate would be someone who is personable and greets patients during sign in, passionate about dermatology, a team-player, and enjoys working in a fast paced & professional environment. Our office is conveniently located in the iMed campus, off of 75th street and has ample free parking. Basko Dermatology is the highest rated Dermatology Practice in the Naperville community and the surrounding areas. Led by a very talented and highly accomplished Physician, Dr. Basko-Plluska, and a patient care team that prides itself in the best customer service, our Practice is committed to increasing our patients' awareness about skin health and engaging them in shared decision making. BENEFITS OFFERED • Generous pto (paid time off), • Paid holidays, • Health insurance, • Dental insurance, • Vision insurance, • Life insurance, • 401(k) plan with guaranteed employer contribution, • Employee discounts, • Greet and welcome patients as soon as they arrive at the office, • Assist the scheduler in answering telephones & contact patients to confirm appointments, • Check-in patients, make sure all necessary forms are signed prior to patient being marked ready to be seen by doctor, • Make patient appointments in the emr system according to existing practice policy, • Update patient chart and account information as indicated. Make certain all insurance information in system is current, • Check-out patients and collect co-pays, deductibles as necessary, • Maintain appropriate inventory of office supplies, • All other duties as assigned by office manager or physicianRequired SkillsPATIENT ACCESS REPRESENTATIVE SKILLS & QUALIFICATIONS, • Proven ability in establishing rapport with patients, staff and supervisors, • Excellent grammar and communication skills, • Proven skills in handling busy telephone traffic and several office tasks simultaneously, • Cheerful personality, • Detail oriented, & professional disposition, • Familiarity with medical terms and spelling accuracy, • Computer literate, • Previous experience in a healthcare office, hospital or other medical facility required, • Previous experience in posting charges and receipt of payments highly desired, • High school diploma or equivalent

Job Description The Company At CancerIQ, our technology is expanding access to precision cancer prevention, early detection & treatment to more patient populations. We build software and design services that make it easy for health systems to use genetic information to get ahead of cancer at scale. Our best-in-class, science-based platform is proven to double genetic counseling service capacity, quadruple genetic testing uptake & significantly improve screening compliance. To date, CancerIQ has raised over $26 million to deliver on our mission, with our Series B funding round led by Merck Global Health Innovation Fund and Amgen Ventures. Our team is made up of a committed, all-in group of people who are as driven to ending cancer as we know it as the providers and patients we serve. This has led to a growing network of over 200 clinical locations across the country, with a robust ecosystem of partners in the diagnostic and genomics space behind us. But we’re committed to scaling quickly – in this era of tremendous progress against cancer, we’re looking for people to be just as tremendously committed to their work at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing and nurturing customer relationships throughout the customer lifecycle. Our customers include hospitals and health systems that rely on our cancer risk assessment software to improve patient outcomes. In this role, you will ensure that customers are maximizing the value of CancerIQ’s products and services, driving customer satisfaction, retention, and growth. Additionally, you will play a key role in the programmatic design of customer success initiatives, ensuring that our processes, programs, and tools are scalable, effective, and aligned with customer needs. You must be comfortable engaging with both clinical and business leaders within hospitals and health systems, understanding their unique perspectives and challenges in the context of cancer risk assessment and management. The Role and Responsibilities 1. Customer Relationship Management · Manage the over buyer relationship, which tends to be, but in not limited to, the Oncology Service Line Leader, Director of the Breast Center, or Director of Cancer Services, in CancerIQ accounts · Be the quarterback, coordinating on behalf of the buyer with: clinical, operational, technical, and marketing/business development working groups · Be held accountable for driving business value, by coordinating with implementation managers, product specialists, and other members of the CancerIQ team assigned to the accounts 2. Quarterly Business Reviews (QBR) · Lead Quarterly Business Reviews with key business and clinical leaders within hospitals and health systems to review performance, address any concerns, and align on future goals and objectives. · Prepare detailed reports and presentations for QBRs, highlighting key metrics, achievements, and areas for improvement, particularly in the context of cancer risk assessment. · Collaborate with customers to develop and track success plans, ensuring alignment with their strategic goals in cancer care. 3. Programmatic Design · Develop and implement scalable customer success programs that address the diverse needs of our customer base in the healthcare sector. · Design and refine customer journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ’s software. · Create and optimize customer onboarding, training, and retention programs, ensuring they are effective and aligned with customer success objectives, particularly in clinical environments. · Continuously assess and improve the effectiveness of customer success programs, using data and customer feedback to drive improvements. 4. Onboarding and Implementation · Work closely with an Implementation Manager as a team to guide new customers through the onboarding process, ensuring a smooth and successful implementation of CancerIQ’s software within their clinical workflows. · Monitor customer progress during onboarding, addressing any issues or concerns promptly. 5. Customer Retention and Growth · Monitor customer health and proactively address any risks to retention or satisfaction, particularly in high-stakes healthcare settings. · Identify upsell and cross-sell opportunities, working closely with the sales team to drive additional value for customers. · Develop and execute strategies to increase customer adoption, satisfaction, and loyalty, with a focus on long-term success in cancer care. 6. Data-Driven Insights and Reporting · Analyze customer data and usage patterns to identify trends, opportunities, and potential risks, particularly in the context of cancer risk management. · Provide regular reports on customer health, satisfaction, and success metrics to internal stakeholders. · Use data to drive decisions and strategies for improving customer outcomes. How Our CSMs Differ from our Implementation Managers The position of CSM at CancerIQ differs from the role of an Implementation Manager. While CSMs own and manage the relationship with our customers, Implementation Managers work in tandem with CSMs to project manage both implementations of new customers, as well as continuing improvement projects within existing customers. Implementation Managers are responsible for creating and tracking project plans and charters, application configurations, and leading implementation meetings. Requirements The Requirements · Bachelor’s degree in Business, Healthcare Management, Genetics, or a related field. · 3-5 years of experience in Customer Success, Account Management, or a related role, preferably within the healthcare industry. · Strong experience in designing and implementing customer success programs. · Excellent interpersonal and communication skills, with the ability to build and maintain relationships with both clinical and business leaders within hospitals and health systems. · Experience conducting Quarterly Business Reviews and presenting to executive-level stakeholders. · Proactive and solution-oriented, with strong problem-solving skills. · Ability to manage multiple priorities and customers in a fast-paced environment. · Experience with HubSpot, Zendesk, and Jira is preferred. · Data-driven mindset with the ability to analyze data and derive actionable insights. The Ideal Candidate We are looking for someone who knows what it takes to execute as a CSM and, who treats the “job” as his or her own business and thrives on seeing customers succeed and grow. Prior experience as a CSM or Account Manager in the healthcare space is strongly preferred, as well as someone who is driven to surpass goals while delivering a great experience to customers and coworkers alike. Benefits The Benefits · Competitive pay and benefits (Health, Vision, Dental, HSA/FSA, EAP, 401-K) · Headquartered in Chicago's iconic Wrigley Building, with complementary Water Taxi service to and from Union and Ogilvy Stations · Complementary gym membership with daily instructor-led classes · Generous company paid holidays and monthly CancerIQ mental health days · Formal training and professional development opportunities · Bi-annual "All Hands" weeks where local Chicago employees convene and connect with employees based in other cities · Passionate, high-energy culture with a team of people that are excited to get stuff done and make an impact · Building things that save lives CancerIQ is building a diverse and inclusive work environment. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to cultivate a fast-paced, collaborative, laid back, rewarding space to work.

Job DescriptionDescription: About Concept Rehab As a company owned and operated by therapists for over 40 years, Concept Rehab offers therapists the opportunity for meaningful work and professional growth in a supportive, dynamic environment. Members of our growing team make a daily difference for patients, families, and the facilities we serve, while enjoying access to ongoing education, resources and support so that employees can thrive as we set the standard of excellence in rehabilitative care. If this describes you and your professional goals, we would love to have you join our team! Under the supervision of the Licensed Occupational Therapist, the Occupational Therapy Assistant treats patients for difficulties with mobility, cognition, function, strength, positioning and also the patient’s ability to perform activities of daily living. The OTA also conducts in-services and training for patient caregivers and facility staff on an ongoing basis with regards to restorative and functional maintenance programs as well as areas of clinical care. Reports to Director of Operations and is responsible to Therapy Program Manager. The OTA communicates and collaborates with families, physicians and other health team members and maintains impeccable, professional documentation of services in the medical record. CRI’s OTAs model and promote competent, courteous and professional services to internal and external customers to develop and maintain a competitive advantage. BENEFITS: (available for Full-time positions) • PTO, • Flexible Schedule, • Health Savings Account, • 401k w/company match, • Medical, Dental, and Vision Insurance, • Disability Insurance, • Pet Insurance, • Clinically Relevant CEUs, • Emerging Leaders Program, • Positive and Supportive Company Culture, • Therapist Owned and Operated, • Treat patients according to the treatment plan of care developed by and under the supervision of the Licensed Occupational Therapist., • Communicate with Occupational Therapist, the patient and/or family and facility staff any pertinent information concerning patient progress, problems and plans., • Participate in patient Plan of Care Meetings and Interdisciplinary Team Meetings., • Participate in in-service training programs for other staff in the facility., • Record treatment notes, progress notes, provide objective input for discharge summaries and complete daily billing of services per policy and procedure., • Instruct patient’s families and/or nursing staff in maintenance programs under the supervision of the Occupational Therapist., • Participate in discharge planning under the supervision of the Occupational Therapist., • Achieve or exceed the minimum productivity standard established by CRI., • Recommend any needed equipment to the Occupational Therapist which would facilitate improved delivery of clinical services., • Report any problems with department equipment to the appropriate personnel., • Act as clinical trainer for affiliating Occupational Therapy Assistant programs for area Universities and Colleges., • Comply with Occupational Therapy Assistant Licensure and Certification Standards., • Consistently portray the mission, vision, core values, cornerstones and professional image of Concept Rehab, exercise good judgment in the performance of the job. Strong relationship skills. Strong interpersonal skills. High emotional intelligence. Outstanding oral and written communications. Problem-solving, analytical and critical evaluation skills. Cultural awareness. Ethical practice. Ability to exercise independent judgment and discretion. Maintain confidentiality. REQUIRED QUALIFICATIONS Licensed in the state(s) where services are being provided as a Certified Occupational Therapy Assistant.

Job DescriptionDescription: About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge. Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values. Shift: Tuesday - Friday 8:00 a.m. - 4:30 p.m. and Saturday 7:00 a.m. - 3:00 p.m. Job Purpose: Under the direction of the Service Manager, the Mobile Service Technician supports fleets at customer sites by completing inspections and preventive maintenance requirements, diagnosing and correcting vehicle deficiencies, making appropriate adjustments and alignments, and maintaining appropriate records of work. Essential Duties and Responsibilities: • Perform all levels of maintenance services, • Determine vehicle condition by conducting inspections and diagnostic tests, identifying worn and damaged parts., • Keeps equipment available for use by completing preventive maintenance schedules, installing component and part upgrades, controlling corrosion, and completing winterization procedures., • Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems., • Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards., • Maintains vehicle records by annotating services and repairs., • Road test vehicles when necessary to diagnose malfunctions or to ensure that they are working properly., • Perform duties with little or no supervision and in a timely and efficient manner, • Efficiency: 90%, • Proficiency: 80% Minimum Qualifications: • High school diploma or equivalent, • Trade school or college education in a diesel technology program is preferred., • 2-5 years related work experience is preferred., • Mechanical knowledge required., • Attention to detail, • Valid Driver’s License required; CDL preferred (must be willing to obtain). Insurance: • Medical - PPO and HDHP options, • Flexible Spending Account (FSA), • Health Savings Account (HSA) with company match, • Dental Insurance, • Vision Insurance, • Accident & Critical Illness Insurance, • Group Term Life Insurance (company paid), • Paid Time Off (PTO), • Paid Holidays, • Volunteer Time-Off, • Paid Maternity/Paternity Leave, • 401(k) Retirement Plan with company match, • Incentive Programs, • Shift Differential Program, • Tool Rewards Program, • Employee Assistance Program (EAP), • Wellness incentives, • Company paid and provided uniforms

Job DescriptionLessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. SummaryThe Account Representative is responsible for the day to day delivery of facilities services to a number of major client sites within a geographic territory. This role plays an integral part in client account management, operational support, and financial success for the assigned client base. This role also works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations. The schedule for this role is Monday - Friday, 10:00 AM - 7:00 PM CDT.What You'll Do • The schedule for this role is Monday - Friday, 10:00 AM - 7:00 PM CDT., • Serve as primary client account manager for assigned client portfolio, interacting regularly with client management telephonically, electronically, and in person to ensure the highest level of client satisfaction, • Evaluate all client requests for urgency, efficacy, and necessity to ensure that the client’s maintenance budget is allocated efficiently so as to satisfy service requirements while controlling discretionary scope expansion and preventing unnecessary spending, • Manage all service requests by understanding the issue in context, assigning the appropriate resources for project completion, maintaining appropriate timelines, and communicating regularly with client and department leadership, • Control the release of work requests to vendors to achieve monthly, quarterly, and annual financial objectives for the client and Lessen., • Anticipate, take ownership of, and proactively manage client escalations in order to achieve resolution as quickly as possible, while escalating the most complex and consequential issues to department leadership with actionable recommendations for solutions, • Developing and manage relationship with various client stakeholders including service location staff and their management, corporate functions, and the management offices for facilities-related programs and projects, • Coordinate with and appropriately direct workflows among the client’s internal commodities and external service providers to ensure work is completed and accounted for per the client’s specifications, • Prepare and deliver routine and ad hoc communications and qualitative reports to the client that are impactful and of high professional standards, • Proactively research, develop, and implement solutions to client requests that fall outside of standard procedure and historical precedent and are ambiguous in context, scope, and resolution process, • Coordination with external third-party stakeholders including municipal governments, landlords, property associations, and other third-party vendors to resolve all facilities-related issues, • Ensure full utilization of warranty provisions (both equipment and service) and evaluate lease terms to ensure that client funds are not spent on repairs for which another party is liable, • Coordinate with and provide direction to after-hours and weekend coverage teams to maintain 24/7 coverage of all client support activities, • Fosters a positive team environment and may provide coaching or mentoring to team members, • Ensures confidentiality and accuracy of internal and external data, • Performs ad-hoc projects and other duties as assigned, • Travel required up to 25%Compensation, • $45,000.00 annually Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location. What You'll Need, • Computer Skills: Proficiency in Microsoft Word, Excel, PowerPoint, Outlook required, • 0-3 years of experience preferred

Job Description We are searching for a qualified entry level candidate to join our Client Services team. The candidate should have a desire to work in a fast-paced dynamic trading environment. We seek a self-starter that can work independently as well as thrive and contribute to a growing team. WHAT YOU WILL DO Provide level 1 system and integration support at the direction of the client support manager. Such responsibilities include, but are not limited to: • Provide first-level telephone, chat and email support to clients using either GUI-based or automated remote trading applications, • Trade support and application-level troubleshooting of orders generated by SpiderRock's proprietary algorithms, • Troubleshoot system and client connectivity issues, • Investigate order routing issues between SpiderRock and multiple execution brokers, • Perform QA of internal trading tools, algorithms and risk applications and document as needed, • Bachelor's degree or equivalent experience, • Concentrations on Finance, Economics, Mathematics or Computer Science are preferred, • Previous financial industry or trading experience a plus, • Experience in the financial industry, • Experience or working knowledge of SQL, Python, C#, US Equities and Derivatives (Indexes and Options), Futures, • Required to obtain the SIE, Series 7 and Series 63 licenses within 6 months of employment, a huge plus if you already have these licenses, • Professional, motivated attitude, • Strong interpersonal skills and ability to manage multiple issues in a fast pace, high pressured technology environment, • Independent self-starter and a keen attention to detail is a must, • Learn while doing, • Highly competitive pay, benefits, and bonus structure, • Health insurance (medical, dental, vision), • Voluntary ancillary plans (Life & AD&D, Short-Term Disability, Long-Term Disability, Critical Accident and Critical Illness), • Discounted pet insurance, • Progressive time off benefits (unlimited PTO, maternity leave, paternal leave), • Wellness programs, • Zen Den for meditation, naps, nursing, or just to decompress, • Work with high-caliber and innovative professionals, • Access to unlimited snacks and beverages in our lounge area, • Monthly, quarterly, and semi-annual company sponsored events, • 401K Safe Harbor Plan and Match, • Onsite gym membership, • Divvy bike access

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. We are seeking a Senior Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. As a customer advocate, this role resolves complex issues, introduces new offerings, and identifies avenues for growth within client accounts. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to shape product strategy. Keeping abreast of evolving eCommerce trends and systems is a natural part of their commitment to delivering exceptional service. Responsibilities: • Advise customers on optimal product usage across their journey stages, from onboarding to advocacy., • Act as the customer's advocate in resolving escalated troubleshooting and product usage cases., • Introduce new products/services to customers, highlighting their potential value., • Handle clients of varying complexity levels, identifying growth opportunities and proposing upsells., • Identify trends in customer feedback, communicating product improvements and quality of life enhancements., • Effectively communicate customer needs to influence product prioritization and engage with executive-level stakeholders for strategic product usage consultation., • Identify new data points to enhance customer insights and provide practical feedback to peers and management for SOP revisions., • Create, revise, and adhere to project plans and roadmaps, understanding eCommerce strategies for revenue generation, upsell potential, and the nuances of company products., • 4-5+ years of managing Amazon Sponsored Ads campaigns and strategy at a brand/manufacturer or at an agency, • 2+ years of managing Amazon DSP campaigns and strategy highly preferred, • 2+ years of experience managing other ecommerce advertising channels (Walmart, Target, Instacart, etc..) preferred, • Analytical mindset with the ability to interpret Amazon performance metrics, particularly through Amazon Marketing Cloud, to help generate actionable insights, • Strong communication skills to influence product decisions and engage with stakeholders at all levels., • Proficiency in utilizing CRM systems to generate reports on account management metrics., • Ability to provide insights for SOP revisions based on evolving business needs and industry trends., • Capacity to manage projects, timelines, and division of responsibilities effectively., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job DescriptionBenefits: • Employee discounts, • Training & development ESSENTIAL DUTIES & RESPONSIBILITIES: While adhering to company policies and procedures, demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers. Negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards. Maintains up-to-date customer contact information in the collections systems. May be required to support other queues to facilitate teamwork in the department. Escalates and assists other team members with calls as needed. Serves as a resource/subject matter expert and may provide training to fellow team members. May be required to initiate external contact with customers and may perform advanced loss prevention activities (i.e. skip tracing, field chasing, account settlement) or administrative work. Review the Month to Date (MTD) sent by the clubs for accuracy. Daily review of ABC on prior day dues collections and all club entries. Review entries for notes, club errors and evergreen invoices. Process all refunds from ABC and Point of Sale (POS). Research all refunds from the clubs for accuracy. Oversees 3rd party collections and all communication that is needed to the clubs from Swift. Works as the liaison between ABC and the Club Operations Managers. Timely, responsive, courteous communication with all member inquiries, questions, concerns, and needs. ORGANIZATION RELATIONSHIPS: The Member Services Representative will report to the Operation Manager working with all employees within that department. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: Proficient in Microsoft Office Suite Advanced phone and communication skills Strong time management skills, with the ability to manage multiple assignments Excellent follow-through and detailed documentation skills Attention to detail and ability to multi-task and meet deadlines without supervision Strong problem solving, research and resolution, and data analysis skills Adhere to meal and rest break periods and must clock in and out for all shift times This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Note $1 for every account collected on.

Job Description The Customer Support Specialist is responsible for the oversight of internal activities in the service of Newly Weds Foods’ key customers. This role involves managing various customer requests and coordinating with internal departments including Sales, purchasing, and production planning to ensure customer needs are met effectively. Essential Functions: • Effectively receives, processes, and monitors customer orders from inception to delivery while working and communicating with numerous departments (production, shipping, purchasing, R&D, transportation, sales, pricing, quality, and regulatory). Ensures current and future needs and issues are addressed to customers’ satisfaction in a timely manner., • Utilize customer systems as needed to extract and process orders for entry into NWF’s system., • Monitor and update orders regularly based on production plans and plant capacity., • Collaborate with Operations and Purchasing to ensure product availability., • Oversee order fulfillment and transportation, ensuring timely delivery and proactive communication., • Maintain daily interaction with customer personnel and coordinate closely with Sales to meet all customer expectations., • Manage day-to-day relationships with direct customer contacts and work closely with Sales to manage overall customer requirements., • Utilize conflict resolution and problem-solving skills to respond to customer inquiries and concerns in a courteous and accurate manner. Identify root causes, analyze data, and implement effective solutions., • Participate in the creation, implementation, and monitoring of programs that enhance service levels, minimize customer complaints, and provide resolutions to customer issues., • Minimum of five years’ Customer Service experience. (Food Manufacturing is a plus)., • Strong communication (written and oral) skills are required., • Strong analytical, reasoning, time management and project management skills., • General knowledge of Adobe applications, Microsoft 0ffice and Lotus Notes is necessary., • Medical Insurance, • Prescription Drug Plan, • Dental/Vision Insurance, • Employee Incentive Plan, • Flexible Spending Account, • Cash Accumulation Plan-401K, • Life/AD&D Insurance, • Short- Term/Long-Term Disability, • Vacation Plan, • Paid Holidays, • Employee Assistance Program, • Adoption Assistance Program, • Tuition Reimbursement, • Maternity/Paternity Leave

Job DescriptionWe offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. Being a Senior Customer Success Manager at iManage means… You are the value and adoption owner for your portfolio of customers, primarily high-profile law firms. As part of the core account team, you turn business objectives into joint impact plans, and turn telemetry and customer insights into repeatable adoption programs and clear value stories that lift NRR. You keep stakeholders aligned through clear governance, converting proven value into renewal confidence and responsible expansion. Supporting the full customer lifecycle, you will continue to build trusted relationships, demonstrating accountability, authenticity, and adaptability with key customer and channel stakeholders, and work with Account Teams, Product, Support, Engineering, Training, and Channel to remove friction and run programs that drive adoption and measurable outcomes. You pre-empt reactive work by spotting signals early, mobilizing the right experts, and anchoring every activity to business outcomes and KPIs that improve NRR. iM Responsible For… • Owning the value and adoption strategy across your portfolio; delivering measurable NRR lift via outcome roadmaps., • Aligning Joint Impact Plans with broader account plans and converting proven outcomes into well-documented business cases., • Leading Business Value Reviews with clear ROI and next value milestones and multi-threading relationships across organizations to de-risk renewals and unlock growth., • Partnering with Channel so partner-delivered work aligns to adoption metrics and success criteria., • Creating advocates (reviews, quotes, case studies) once value is verified and collaborating with Marketing as needed., • Driving onboarding to time-to-first-value (TTFV) and sequencing time-to-next-value (TTNV) with role-based enablement., • Establishing and enabling a champion network, • Identifying value-led expansion opportunities and coordinating with the account team to progress them., • Ensuring renewal readiness with value proof, stakeholder maps, timelines, and risk/mitigation plans, along with accurate forecast signals., • Gaining and leveraging account intelligence to drive best practices throughout the customer lifecycle., • 7-10 years in SaaS Customer Success/Account Management/Consulting with measurable adoption and retention impact., • Experience working in a law firm, corporate legal teams or with law firms., • Proven ability to build impact plans, improve time-to-first/next value, and present clear value realization updates., • Strong stakeholder communication across business and technical audiences with a data-driven approach to telemetry and health., • Experience running adoption programs at portfolio scale and coordinating with Product, Support, Engineering, Training, and Channel., • A working knowledge of iManage products and ecosystem, • Hands-on experience with Totango, Salesforce, or comparable CS/CRM platforms., • An ability to work well independently and as part of a team, • Proven ability to work independently and as part of a cross-functional team., • Experience working in a law firm or a corporate legal team]Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To… • Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!, • Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation., • Own my career path with our internal development framework. Ask us more about this!, • Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training., • Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture., • Enjoy flexible work hours that empower me to balance personal time with professional commitments., • Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it., • Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data., • Rewarding me with an annual performance-based bonus., • Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%., • Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave., • Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset., • Having multiple company wellness days each year to prioritize mental health and well-being. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage… At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at: Please see our recruitment privacy statement for more information on how we handle your personal data. #LI-DL1 #LI-Hybrid Powered by JazzHR qy0968T4UL

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half) What You Will Do: The Customer Experience Specialist is responsible for managing all inboxes for patient and onsite team member questions as it pertains to the billing procedures, collecting payments, providing necessary instructions, and facilitating a seamless financial journey. This role serves as a point of contact for patients, addressing inquiries and providing exceptional customer service during the billing process, and assisting inter-company customers with questions regarding insurance matters, current account status, and billing questions. The Customer Experience Specialist reports to the RCM Customer Experience Manager. • Respond to patient questions regarding their account; research self-pay and insurance account activity to provide accurate responses and required actions., • Manage ticketing system with requests from onsite staff members for refunds, itemized receipts, and patients requests for contact regarding billing., • Triage all communications from patients and onsite team members regarding the level of billing review needed., • Complete patient billing procedures including charge posting, payment posting, executing adjustments as appropriate, and special patient financial programs as needed for patient requests., • High School Diploma or GED required., • 1+ year medical billing experience preferred., • Previous experience in reproductive medicine or Women’s health preferred., • Prior experience with Athena preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description Consociate Health, a leading Third-Party Administrator, offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, and creates continuous learning and embraces the ideas and diversity of others. As part of our Mission to make Healthcare more accessible and affordable for our clients through innovation solutions and expert consultation, we value the inherent qualities that are foremost in our Mission, Vision, Values- Compassion, Humility and Impact, which allow us all to create authentic relationships with our team and our clients. Position Summary: The Customer Care Representative reports directly to the Customer Care Supervisor and Client Services Manager. This position is generally the first touch with our new clients and members, responding to customer inquiries in a professional and friendly manner. Principal Duties and Responsibilities: • Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status and plan benefits., • Assist walk-in customers with plan/claim questions., • Answer email inquiries from members, employers, and providers., • Maintain knowledge of all Summary Plan Benefit manual of plans administered by Consociate., • Present a positive image of Consociate at all times., • Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer or a coworker or supervisor., • Communicate in a clear and concise manner, while also demonstrating receptivity through active listening., • Identify and perform work that has not been specifically assigned, as needed., • Adhere to established safety standards and utilize proper techniques to avoid work-related injuries., • Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goals efficiently and effectively., • Demonstrate a teamwork philosophy by working cooperatively with others inside and outside the Client Services Division., • Attend required in-service and staff meetings., • Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups and individuals, employees and applicants. Knowledge, Skills, and Ability Requirements: • High School Education required., • Ability to perform sedentary work for extended periods of time., • Ability to utilize personal computer (manual dexterity is required to operate a keyboard), telephone system, and communicate with a variety of customers., • 401(k), • 401(k) matching, • Dental insurance, • Disability insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Paid training, • Vision insurance

Job Description We are seeking a dynamic and experienced Commercial Insurance Customer Service Representative for an onsite role. The successful candidate will be responsible for supporting the commercial insurance account manager team. Responsibilities: • Support the Commercial Lines Account Management team across a variety of job functions., • Assist in reviewing policies and working with carriers, as well as billing and invoicing., • Analyze client insurance programs and recommend appropriate coverage enhancements or adjustments, • Identify gaps in coverage including account rounding, cross selling and upselling opportunities., • Identify pricing discrepancies, • Help prepare proposals, • Help process policy endorsements, certificates of insurance, and other administrative tasks accurately and efficiently, • Stay updated on industry trends, regulatory changes, and development of new insurance products to identify potential business opportunities Qualifications & Experience: • Current property and casualty license, • 1-2+ Years of experience preferred in commercial underwriting or related role, • Background in assistant underwriting or assistant account management with a strong knowledge of commercial insurance products and coverages, • Excellent communication and interpersonal skills, with the ability to build rapport and trust with colleagues, • Detail-oriented with strong analytical and problem-solving abilities, • Organizational skills with the ability to prioritize tasks effectively

Job Description Position: Account Rep I Department: Business Office Reports To: Manager – Business Office Direct Reports: None FLSA Classification: Non-Exempt Position Summary The Account Rep is responsible for providing outstanding customer service while performing a variety of clerical duties related to receiving, verifying, processing and recording insurance and patient payments. Will also perform business office secretarial duties including answering patient inquires and questions regarding patient payments. General Duties, Tasks and Responsibilities • Ensures insurance claims are billed through the billing system after appropriately coded; reviews billing system errors and fixes prior to sending claims; sets up secondary claims to bill or notify appropriate biller for billing., • Determines appropriate payment plan option(s) requested by patient based on income level; demonstrates good judgment on patient's reported income level in determining if more documentation is necessary and collects required documentation as needed., • Accurately posts insurance payments; bills self-pay balances; sets up self-pay balance to go to agency per policy if no payment plan is set up; reviews and resolves billing conflicts with agency., • Documents pertinent billing notes and patient communications in hospital billing systems to reflect accurate account history; explains receipting and insurance billing processes and reads account details to patients., • Processes status claims for follow up before EOB is received; reviews AR for follow up on accounts; follows up on insurance in a timely manner to meet or exceed department policy standards; reports backlogs immediately to supervisor so that assistance can be utilized to relieve backlog., • Monitors and updates hospital/billing systems and forms as needed for accurate billing; utilizes available resources to maintain billing compliance knowledge., • Reviews and understands financial assistance program; refers patients to other assistance agencies as appropriate; evaluates likelihood of payment from other payers., • Reviews and understands DRGs, HCPCS, CPT and ICD codes and their purpose on the billing forms and who is authorized to make changes to those codes; works with Home Health to resolve CPT/diagnosis code conflicts; informs supervisor as appropriate., • Reviews and understands financial assistance program; refers patients to other assistance agencies as appropriate;, • Evaluates likelihood of payment from other payers., • Determines appropriate payment plan options requested by patient based on income level; demonstrates good judgment on patient's reported income level in determining if more documentation is necessary and collects required documentation as needed., • Prepares files, tracks and follows up on financial assistance packets, liens, estates and collection agencies in a timely manner., • Submits self-pay and collection agency accounts timely; processes returned reports and documents (i.e. collection agency reports and bad checks)., • Documents pertinent billing notes and patient communications in hospital billing systems to reflect accurate account history; explains receipting and insurance billing processes and reads account details to patients., • Prepares billing reports requested by supervisor and supports audit requests for documents., • Ensures timely and accurate data exchanges between EMR and outsourced agencies., • Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff., • Participates in performance improvement activities., • Performs other duties as assigned. Education Requirements • High School diploma / Equivalent Required, • Associate's Degree in a related field Preferred Experience Requirements • Office / Clerical setting minimum 1 year Preferred, • Healthcare Insurance / Billing minimum 1 year Preferred Computer Skills • Strong computer skills including Microsoft Excel and Outlook Additional Skills • Strong interpersonal, organizational and time management skills, • Excellent written and verbal communication skills, be professional, polished and articulate well, • Knowledge of criteria for Medicare, Medicaid, HMO and private insurance

Job DescriptionDescription: POSITION SUMMARY: The Customer Experience Manager is responsible for leading and optimizing the end-to-end customer journey, ensuring exceptional service delivery and strong client relationships. This role oversees both Customer Service and Account Management teams, driving operational excellence, customer satisfaction, and retention through strategic initiatives and hands-on leadership. KEY RESPONSIBILITIES: LEADERSHIP & STRATEGY • Develop and implement strategies to enhance customer experience across all touchpoints., • Lead and mentor Customer Service and Account Management teams to achieve performance goals., • Oversee daily operations of the Customer Service team, ensuring timely and effective resolution of inquiries and issues., • Implement best practices for service delivery, escalation management, and continuous improvement., • Collaborate with internal teams to address systemic issues impacting customer experience. ACCOUNT MANAGEMENT OVERSIGHT • Guide Account Managers in building strong client relationships and driving retention and growth., • Support strategic account planning and ensure alignment with client objectives., • Monitor account health and proactively address risks or opportunities. PROCESS IMPROVEMENT & TECHNOLOGY • Identify and implement process enhancements to improve efficiency and customer satisfaction., • Leverage CRM and customer engagement tools to streamline workflows and reporting. CROSS-FUNCTIONAL COLLABORATION • Partner with Sales, Operations, and Product teams to ensure a seamless customer journey., • Act as the voice of the customer in internal discussions, advocating for needs and feedback.Requirements:, • Bachelor’s degree in Business, Marketing, or related field., • 5+ years of experience in customer experience, account management, or customer service leadership roles., • Strong leadership and team management skills with a track record of driving performance., • Excellent communication, problem-solving, and relationship-building abilities., • Proficiency in CRM systems and data analytics tools.

Job DescriptionBenefits: • Employee discounts, • Free uniforms Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job DescriptionClient Success Manager (on-site) Aqueity is looking for a dynamic Client Success Manager to join our team! The Client Success Manager is responsible for overseeing a portfolio of named accounts and driving long-term client success through Aqueity’s account management program. This role focuses on building strong client relationships, ensuring customer satisfaction and retention, and owning the operational aspects of service delivery for assigned accounts. Key areas of responsibility include serving as a trusted client partner, collaborating closely with Client leadership and cross-functional Aqueity teams, identifying opportunities for cross-selling and upselling services, and working with Sales and vCIOs to deliver solutions that solve client challenges and support business growth. Responsibilities • Manage and grow assigned client accounts by refining and executing account strategies in collaboration with the Aqueity leadership team, • Oversee customer satisfaction and retention for key accounts, serving as a trusted advisor and primary point of contact, • Act as a point of escalation for Service Desk and delivery-related issues, ensuring timely resolution and strong client outcomes, • Develop and execute account plans and road maps aligned to client needs and business objectives, • Identify, qualify, and develop new opportunities for Managed IT Services, Cybersecurity, and IT Project services within existing accounts, • Facilitate technical discovery in partnership with sales engineering and vCIO resources to determine appropriate solutions, • Prepare, present, and negotiate Statements of Work and value propositions through close, • Maintain accurate pipeline management, sales targets, and performance metrics, • Collaborate cross-functionally with marketing, inside sales, service delivery, finance, and operations to deliver consistent and effective client messaging and service execution, • Partner with Aqueity leadership on key priorities related to delivery, operations, financial planning, and organizational objectivesSkills & Abilities, • Strong client relationship management skills with the ability to build trust, drive retention, and expand accounts, • Proven sales and consultative skills to identify, qualify, and close cross-sell and upsell opportunities, • Excellent communication, presentation, and negotiation abilities with executive-level stakeholders, • Ability to translate business needs into appropriate technical solutions in collaboration with internal teams, • Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced, client-facing environment, • Results-driven mindset with a high level of accountability, ownership, and sense of urgencyEducation & Experience, • Bachelor’s degree in technology, business, sales, marketing, or a related field, • Minimum of 4+ years of experience in Managed Services (MSP), or IT Consulting roles., • Experienced in B2B sales, client engagement, or account management within professional services environments, • Proven track record of customer satisfaction, account growth, and revenue generation through cross-selling and upselling, • Demonstrated experience working directly with executive-level stakeholders and decision-makers, • Skilled user of CRM and sales automation tools to manage pipeline and performance metricsWhat We Offer:, • Competitive salary based on experience, • Health, dental, and vision insurance, • Performance-based bonuses and incentives, • Supportive and collaborative work culture, • Professional growth and advancement opportunities X6uWXpylTE

Job Description We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration contractors with the technology they need to scale and grow their businesses. Recently voted a Top 10 Start-up in Chicago by LinkedIn and a Top Start-up by BuiltIn, as a Y Combinator-backed company, this is an exciting time to be joining our team as we embark on this next stage of accelerated growth, opening up incredible opportunities for our people to thrive and expand their careers. At Albi, we are looking for a passionate and proactive Customer Success Manager to join our growing team. The CSM will own the post-onboarding client relationship, serving as a trusted advisor to restoration businesses using the Albi platform. This role is responsible for driving adoption, ensuring customers achieve measurable outcomes, and identifying opportunities for expansion while mitigating churn risk. You will partner closely with Sales, Support, Product, and Onboarding teams to deliver a seamless customer experience, lead quarterly business reviews, and act as the voice of the customer internally. Requirements • 2+ years of experience in Customer Success, Account Management, or a client-facing role at a SaaS company, • Strong communication and relationship-building skills; able to engage confidently with owners, admins, and field teams, • Demonstrated ability to manage a book of business, prioritize accounts, and deliver outcomes against retention and growth goals, • Ability to identify churn risks early and execute proactive engagement plans, • Ability to work autonomously, take ownership of client outcomes, and proactively solve problems, • Proficiency in using CRM platforms (HubSpot preferred) and analyzing customer health data to drive action, • Experience running client meetings such as QBRs/ABRs and coordinating cross-functional initiatives, • Comfortable leading live or virtual training sessions with Albi users to drive adoption and confidence in the platform, • Comfortable in a fast-paced startup environment with a focus on continuous improvement We’re driven by purpose, fueled by high energy, and backed by venture funding. We’re unapologetically ambitious and make sure that everyone has the support they need to succeed. We value building a strong company culture, being together and collaborating which is why we are an In-Office first organization requiring our teams to be at our Oak Brook office 4 days a week. We offer a generous compensation package which includes; • Good balance of personal autonomy and team collaboration on projects, • Working with a team of smart, kind humans passionate about leveraging technology to solve real-world problems, • Be in an environment where your input is highly valued and personal growth is prioritized., • Interesting and challenging work., • Competitive Salary, • Generous PTO., • Medical, dental, and vision insurance coverage., • Regular team events and off-sites., • Equipment budget - everything you need to do your best work, • Continuing education, mentoring, and career development opportunities, • 401K Plan + Matching. Your journey is your own, and we’re here to help you thrive, no matter your starting point.

Job Description Key Responsibilities Client Relationship Ownership • Support client relationship health and act as the main point of contact for administrative and strategic support needs., • Assist in onboarding coordination, ensuing new clients transition smoothly into service., • Assist with preparing for QBRs, gathering data, coordinating materials, and scheduling meetings., • Manage renewal conversations, tracking timelines and communicating upcoming contract, warranty and licensing events., • Assist clients with placing hardware, licensing, and accessory orders., • Coordinate quote approvals, procurement steps, delivery expectations, and order updates., • Track all order statuses and communicate proactively with clients to eliminate surprises., • Follow up with clients on aging receivables in a professional, relationship-focused manner., • Assist clients with invoice-related questions and escalate discrepancies appropriately., • Drive adoption of key MSP Services, including SecureBIT, automation and standard stack tools., • Ensure clients fully understand and utilize the services they have purchased., • Monitor client satisfaction levels with sentiment indicators., • Collaborate closely with the vCIO to support client roadmaps, QBR readiness, documentation, and strategic updates., • Maintain updated client records, scorecards, and successful playbooks., • Track and organize client recommendations, approvals, and follow-up tasks., • Maintain structured client success processes:, • Playbooks, • Scorecards, • QBR decks and renewal workflows, • Track open tickets and engage with internal teams to ensure clients receive timely updates., • Assist with vendor renewals, warranty expirations, upcoming licensing changes, and other client-impacting events., • Client satisfaction (CSAT/NPS), • Aging AR reduction/follow-up timeliness., • Onboarding satisfaction & accuracy., • QBR readiness & delivery rate., • Order processing accuracy & turnaround time., • Reduction in client escalations, • Renewal timelines met with zero lapses., • Documentation & scoreboard accuracy. . . Requirements Required • 2-4 years in client success, account coordination, customer service or MSP operations., • Excellent communications and relationship-building skills., • Strong organizational and follow-through discipline., • Comfort discussing invoices, billing questions, and AR follow-up in a client friendly way., • MSP or IT background., • Experience with Autotask, ConnectWise, HaloPSA, or similar PSA., • Understanding of basic IT concepts (servers, networks, M365, cybersecurity)., • Empathy driven communication., • Professional persistance., • Client first mindset, • Strong process orientation and cross functional collaboration The CSM supports both the relationship and the operational backbone of the MSP-client partnership. This role minimizes confusion, speeds up communication drives service adoption, keeps billing clean, gives vCIO's more bandwidth to focus on strategy-all while ensuring clients feel supported, informed, and valued. , i , Benefits Benefits Company Paid Day 1 Health Insurance for employee. Company Paid AD&D Insurance Company Paid LTD & STD Insurance Unlimited PTO Employee Assistance Program Dental Insurance Vision Insurance 401k Plan Life Insurance Additional Information Position type is Salaried Salary range is $70,000-$90,000 Unlimited PTO after 90 days Employee Ownership Eligible after 1 year of Service

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionDescription: Education Outreach Specialist (EOS) (40 hours, Full-time) Non-Exempt BUILD, Inc.?(Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago’s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city’s most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youths and families we serve. Our Core Values: Empathy, Passion, Persistence, and Innovation. The EOS will be serving as a liaison between the program, Chicago Public Schools, community partners, and parents and/or guardians. The EOS will be in charge of program implementation, curriculum development, and youth recruitment according to program guidelines. The EOS will work alongside other project leaders in the successful completion of the grant project through data collection and input, evaluation and reporting practice, and interdepartmental collaboration. The EOS report directly to the Middle and Secondary School Education Services Manager (MSSESM). Duties/Responsibilities include but are not limited to: • Contribute to the development of strategic goals for student programming, • Manage participant behavior by establishing guidelines, expectations, mutual respect, and mutual accountability, • Coordinate and attend collegiate and career opportunities such as college tours, fairs/conferences, internships, job shadowing, and workshops/information sessions for youth and parents, • Gather and provide academic and post-secondary resources such as tutoring, standardized testing preparation, mentoring, scholarships, and other financial aid services, • Recruit and effectively manage a caseload of 100+ youth meeting service eligibility requirements, • Advise students on educational and career endeavors regarding course selection, goal setting, academic improvement, and exposure to STEM and other career opportunities, • Equip youth with resume writing, job searching and interviewing, and networking skills, • Empower youth to self-advocate, teach them effective communication skills, and how to research and access resources and opportunities, • Create an environment fostering holistic youth development through the exposure of cultural and enrichment programs, • Collection of all required student intakes and supporting documentation prior to acceptance into the program in addition to maintaining files as required and compliance with Apricot, • Maintain confidentiality of information according to HIPPA and FERPA privacy laws, • Collaborate with target school personnel and community partners for referrals/coordination of project activities, • Identify and obtain partnerships and opportunities that will improve program services and implementationRequirements:, • Bachelor’s Degree in Education, Human Services, Counseling, or a field having a direct relationship to coursework focusing on college and career preparation, • 1+ years experience working with 6th-12th grade students from low-income backgrounds, • Must pass background check screening including, Chicago Public School fingerprinting background check, • Availability to travel for overnight college tours and professional development conferences, • One or more years of TRIO experience., • Familiarity with PowerSchool and Apricot preferred, • Automobile with insurance and a valid driver’s license preferred, • Travel to school sites required Physical Requirements: • Must be able to lift up to 15 pounds at times., • 401(k) + 2% match, • Medical, Dental and Vision, • Life Insurance, • Paid Vacation, • Wellness Days All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis. This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be tasked with the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer commitment. You will be in charge of managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be tasked with supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Location: Chicago, IL Your Mission • Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle, • Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver forward-thinking communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize adoption metrics to share best practices, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption stats to gauge customer interaction, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A Impressive communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience, • Motivated to drive outcomes for your customers, you view Customer success as your own, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Lover of technology and someone who wants to learn how your customers use our products, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a dynamic start up environment, and skilled at prioritizing incoming requests, • Strategic thinker, at your happiest when problem-solving, and comfortable making decisions, • Independent, but also a team player, • Willing to travel, job requires (Estimated 10-20%)Your Experience Includes, • BA/BS in a relevant subject is required, • 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role, • Effective customer-facing communication skills. Proven success in and genuine excitement for working directly with customer, • Track record of successful collaboration across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Enterprise, Strategic customers, • Impressive verbal and written communication skills, including the ability to chair meetings or host webinars, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Proficient entrepreneurial skills to thrive in a complex and rapidly evolving environment, • Experience implementing SaaS solutions with a interest for technology and demonstrated technical aptitude., • Experience using SFDC, Gainsight and other CS Technology applications For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$104,325—$156,487.50 USDWhere we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description Relationship Associate Location: Chicago, IL Salary: $17.36 per hour About Us Grameen America is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility. We envision an inclusive society in which all entrepreneurs, regardless of gender, race or income, have access to fair and affordable financial services. We provide affordable capital, credit- and asset-building, education and peer support to enable our members to boost their business income, create jobs and transform communities. Founded by Nobel Peace Prize laureate Muhammad Yunus in 2008, Grameen America is now the fastest growing nonprofit microfinance organization in the U.S., having achieved tremendous milestones in its first 16 years of operations, investing in 220,000 low-income women entrepreneurs while demonstrating measurable impact. Our members have repaid their loans at a rate of over 99% and have become economic drivers in their communities. For more information, please visit grameenamerica.org About the Job The Relationship Associate position is an entry level position at GAI, designed to be the first step in a career path with the organization. We are seeking a motivated individual who thrives on delivering exceptional customer service, engaging in outreach activities, enjoys working with people, providing excellent customer service, and contributing to member recruitment and outreach efforts of the branch. A positive attitude, strong communication skills, and a willingness to learn are key to success in this role. The Relationship Associate reports to the Branch Manager. On- Site Work Requirements Grameen America operates on the ground, within the communities we serve. Employees are expected to work in person at both the branch and in the community based on program needs and in consultation with their Branch Manager. At a minimum, employees must be present at the branch at least three (3) days per week but based on operational needs you may be required to be onsite for up to five (5) days per week per your supervisor’s discretion. Key Responsibilities as a Relationship Associate: Relationship management • Conduct weekly center meetings during which we collect and follow-up with loan repayments, share program updates and educational discussions, • Build strong and positive relationships with members to support both retention and business growth., • Respond to member inquiries promptly and professionally, Assist with problem solving & engagement., • Conduct in-person home verification and business visits to verify and ensure the legitimacy and accuracy of borrower’s information., • Uphold high standards of service, quality, and productivity., • Conduct outreach through various channels within the neighborhoods your branch serves, which requires regular local travel. This includes in-person & virtual touch points with entrepreneurs and potential future members at local businesses, residential and commercial areas, etc. Outreach activities also include conducting info sessions, group training, etc. at various locations within the community., • Monitor member loan activity, ensuring compliance with loan criteria, disbursement guidelines, and repayment schedules., • Bilingual proficiency in English and Spanish., • Strong customer service and communication skills., • High level of integrity, discipline, punctuality, and work ethic., • Ability to multitask, manage time effectively, and maintain strong attention to detail., • Basic numeric and problem-solving skills., • Collaborative and self-motivated — able to work independently and as part of a team., • Flexibility to work varied hours (early mornings/evenings) Monday through Friday., • Comfortable using computers, email, smartphones, tablets (iPad), Zoom, and related technologies., • High School diploma or equivalency preferred, or two years of relevant work experience required. Valid driver’s license required depending on business location. What We Offer You: • Medical, dental, and vision insurance plans, • Paid Holidays, vacation and sick time, • 401K retirement savings plans, • Flexible Spending Account (FSA), • Training and development opportunities, • Wellness platform with two free coaching sessions per month, • And more! Grameen America is an Equal Opportunity Employer (EEO) committed to diversity and inclusion in its workplace. Grameen America employment decisions are based on job requirements and individual skills and qualifications without regard to the applicant’s race, ethnicity, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Grameen America, Inc participates in the E-Verify program. Visa sponsorship is not provided. Must be able to legally work in the U.S.

Job Description The Client Manager is responsible for managing new clients accounts and working closely with these clients to add additional cost savings programs. The Client Manager has high energy and is a key piece in a team driven culture. This position requires strong interpersonal skills as communication within the team and with clients is crucial. This candidate will manage accounts in conjunction with the Sales team. We value the impact and connection that come from regular in-person collaboration.This position is based out of our Waltham, MA, Chicago, IL, or Lake Worth, FL office with anticipated travel up to 4-5 times a year. We are unable to offer work sponsorship for this role. Who we are: At Consolidated Concepts, we're redefining cost reduction and profit optimization. Our mission is clear: empower multi-unit restaurants to thrive by simplifying their supply chain and procurement processes. As a Buyers Edge Platform brand, we transcend the conventional, leveraging collective purchasing power to provide our clients with exclusive pricing on essential products and services. Our comprehensive suite of solutions includes a Digital Procurement Network, Fresh Solutions, Supply Chain Management, and innovative SaaS Solutions. We take pride in supporting a diverse array of clients, ranging from the pioneers of emerging concepts to the established titans of national franchise brands. Your impact: • Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within Consolidated Concepts, • Conduct on-going meetings and calls to communicate frequently with clients on updates, information, concerns and opportunities, • Serve as the client's voice within Consolidated Concepts, • Keep organized for both the internal team as well as the needs of the clients., • Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution, • Identify opportunities for potential up sell, including produce programs, and supply chain consulting, and Master Distribution Agreement services, • Organize and conduct on-boarding of clients. See through the initial introduction until client is completely set up within the system, • Work together with Account Executives to build and maintain client relationships, • Manage upwards of 30-40 clients on ongoing basis, • Keep Account Executive and other applicable people in the loop, • Organize and conduct business reviews, client calls, meetings inside and outside of office, • Track follow up for any client involved meetings and keep internal systems and databases up to date with client information, • Market new programs and services to clients, • Provide appropriate status updates on project progress, • Must be comfortable being the point person for client and internal departments, • Procure, organize, and disperse data, • Have full understanding of Consolidated Concepts interaction with Platform brands, • Review client data and work with Client Operations team in driving additional revenue through direct manufacturers programs, • Be available to travel to visit clients face to face, • 4-year Bachelor's degree required, • Restaurant management experience preferred, • Travel up to 4-5 times per year, • Have strong communication and relationship management skills, • Excel in explaining complex information in ways that are easy to understand, • Want to be part of a small team that's motivated by helping others and serving the best interests of our clients, • Like to work hard and have a thirst for knowledge with a "do what it takes" attitude, • Are flexible and thrive in fast-paced work environments, • Aspire to a successful career in the food and beverage industry, • Crave an environment where you can develop professionally and personally What's in this for you: • Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match., • Grow with us. Enjoy strong training, development, and competitive pay. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 55+ locations and growing! Atwell, LLC is a proud recipient of the following 2024 awards: • Nine consecutive years in a row as a "Best Place to Work" (#16) by Zweig Group, • Recognized as #10 in the "Top 100 Fastest Growing AEC Firms" in the U.S. by Zweig Group, • Recognized as #71 in the ENR Top 500 Design Firms, ranked in every region., • Recognized in Crains "Fast 50" as one of the fastest-growing firms based in Michigan. This position works in the field directing Instrument Person(s) and completes houseline surveying services, topographic surveys, tree surveys, wetland surveys, boundary surveys, and ALTA surveys. They also complete control surveys and bench loops, as well as construction staking services within quality standards. Accountability and Duties: • Ensures timesheets are submitted accurately and on time., • Provides an accurate accounting of time spent on projects with descriptions for each time entry on a daily basis., • Keeps supervisors informed of work load and any changes in project scope or additional services., • Maintains a good relationship with clients and staff., • Works closely and coordinates with staff and site superintendents., • Understands and accurately uses all field survey instruments., • Properly maintains and takes care of field equipment., • Obtaining & reading information for the daily projects., • Maintain and electronically file legible field notes and sketches,, • Successfully upload and download data files to/from collector., • Successfully upload and download calibration files to/from collector., • Responsible for stocking the company vehicle each morning (supplies & equipment)., • Properly maintains, cleans, and takes care of field vehicle., • Accurately completes houseline surveying services., • Accurately completes topographic, tree, and wetland surveys., • Accurately completes boundary and ALTA surveys., • Accurately completes control surveys and bench loops., • Accurately completes construction staking services., • Accurately completes record drawings and as-constructed surveys., • Checks control sheets and block sheets and coordinates information with office surveyors., • Understands and accurately uses Trimble Business Center and other required software., • Ability to make independent decisions within the general framework of projects., • Checks in with the client (on-site) upon arrival and departure daily., • Communicates with Survey Project Manager and/or Staff Surveyor on a daily basis., • Complete projects efficiently and within Manhard quality standards., • Mentors and trains Instrument persons and Survey Interns., • Mentors and trains Engineers and Surveyors cross training in field., • Accurately completes commercial building column staking services., • Understands engineering plans and reviews for potential field problems., • Efficiently coordinate multiple field staff on job sites., • Find ways to improve our abilities to use and understand field equipment and software., • Looks for opportunities to improve standard procedures and quality standards., • Demonstrates leadership qualities and mentors other crew chiefs., • Completes construction calculations and block sheets in CAD. Qualification Requirements: Must have a High School Diploma and/or Surveying Degree with 5-8 years' experience Education and/or Experience: High School Diploma and/or Surveying Degree with 5-8 years' minimum experience Certificates, Licenses, Registrations: Valid driver's license Required Knowledge, Skills, and Abilities: • Excellent oral and technical written communication skills., • Ability to direct instrument persons and other field surveyors., • Strong sense of urgency and self-initiative to meet client deadlines., • Available to work overtime as needed to complete projects., • Available to work in the field in all weather conditions., • Desire to learn and improve field skills and survey knowledge., • Ability to make independent decisions within the general framework of projects The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee will: • perform work primarily outdoors at construction sites, landfills, and in traffic. Work may be performed for extended periods of time in various terrains, climates, and possibly in adverse weather conditions., • perform moderately strenuous tasks, such as lifting and carrying survey equipment/instruments weighing up to 75 pounds over rough terrain., • climb or balance and stoop, kneel, crouch, or crawl, • clear vegetation, dig holes, and pound stakes with hand tools, • This job description is meant to describe the general nature of work performed. It is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required for the position., • The Firm reserves the right to add or revise an Associate's job duties at any time at its sole discretion. Work/Life: • Generous Paid Time Off, • Paid Parental Leave, • Flexible work schedules are available for some positions, • Competitive Compensation packages, • Annual bonuses, spot bonuses and peer recognition awards, • 401K match - 1:1 up to 4% of compensation, • Tuition Assistance, • Student Loan Repayment up to $25K, • Paid Licensing / Certification Fees and Renewals, • Financial Rewards for Obtaining Licensure, • Employee Referrals up to $5,000, • Annual Wellness Reimbursement up to $500 for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.), • Medical (BC/BS), Dental (Delta), and Vision (VSP), • Family Planning & IVF Benefits, • Pet Insurance, • Health Savings Account & Flex Spending Account options, • Employer paid LTD, STD, and life insurance, • Metlife Supplemental Benefits covering accident, hospitalization, and critical illness, • Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business., • Make calls to current client and new prospects to generate business. QUALIFICATIONS:, • Dedicated to customer service., • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members., • Proactive in problem-solving, • Bilingual Russian or Polish Speaker preferred. BENEFITS:, • Salary plus commission/bonus., • Growth potential/Opportunity for advancement within my office., • Paid time off (vacation and personal/sick days)., • Health insurance stipend., • Valuable career-building experience., • 401(k)

Job DescriptionCompany Description MONETA is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients. We are one firm with many solutions and we provide a full spectrum of financial advisory services, but our true purpose is centered on building relationships and providing exceptional service to our clients around the globe. For that reason, we’ve built an entrepreneurial business model organized around our clients. Our Partner-led teams are empowered to serve only in the best interest of their clients. Plus, our independence means that we are never beholden to stakeholders or parent companies. We also have the unique ability to trace our history back nearly 150 years, demonstrating our ability to evolve to meet the needs of those we serve. Job Description This role is responsible for developing and building relationships with our clients through frequent interaction and providing dedicated service to meet client needs. As a Client Service Manager, you will work alongside the team’s Advisors and Partners on a wide range of projects focused on clients' needs. Moneta provides the opportunity for long-term career growth and professional development as you learn the foundational knowledge of wealth management. Essential Responsibilities • Support Advisors and Partners in daily operations, mastering team processes and procedures., • Build and maintain trusted relationships with clients with complex account needs, serving as a key point of contact., • Assists with the onboarding process of new clients to Moneta systems and processes; ensuring all documentation and processes are complete., • Serve as the primary point of contact for clients, liaising with Advisors/Partners and identifying value-added services., • Coordinate with centralized operations to implement best practices and enhance service delivery., • Execute Partner and/or Advisor investment recommendations via trading through Financial Custodial Systems (i.e. Schwab, Fidelity, etc.), adhering to deadlines and industry requirements., • Maintain accurate client records, process billing, transfers, and journals, and review cash reports., • Research and resolve complex financial scenarios as they arise., • Participate in professional development opportunities, team meetings, and internal training programs., • Ensure all activities adhere to policy compliance guidelines, regulatory requirements, and industry standards., • Perform additional administrative tasks as needed to support team operations.Qualifications, • Bachelor's degree in finance, personal financial planning, accounting, or a related field preferred, • 2-3 years of work experience preferred, • Must be authorized to work in the United States Additional Information Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the well-being of employees and their families: • Compensation range of approximately $60,000 - $80,000 base starting salary, depending on experience, • This is a full-time, exempt, salary position, • Paid holidays, • Paid time off (PTO), • Employer cost-shared medical and dental insurance, • Employer-paid short-term disability, long-term disability, AD&D insurance, and basic life insurance, • 401k Match – 50% of employee contributions up to 6% of compensation, • Discretionary annual profit-sharing bonus, • Paid parental leave, • Professional development reimbursement, • Paid volunteer time off (VTO), • Employee referral incentive bonus program, • Onsite wellness programs & rewards, • Employee engagement activities Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65. We also do not allow outside business activities, insurance commissions and/or trails.

Job DescriptionLift & Lube Technician Job Status: Full Time FLSA Status: Non – Exempt Reports To: Lift Lube Manager Grade/Level: Entry Amount of Travel Required: Local Travel & Occasional Overnight Stays) Work Schedule: Monday – Friday 7:00am – 5:00pm (on call POSITION SUMMARY Install reels, pumps, tanks and piping associated with lubrication systems. Supporting and servicing all aspects of the automotive and truck shop needs. From service and installation of lifts, oil systems and air systems. Must have good communication skills with customers. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statements • Install, troubleshoot and repair lift & lube systems., • Diagnose electronic and mechanical issues and make appropriate repairs., • Install new equipment following repair, test operation and make adjustments as necessary., • Examine and listen to equipment, read inspection reports and confer with customers to locate and diagnose malfunctions., • Reassemble equipment following repair, test operation and make adjustments as necessary., • Test and replace electrical components and wiring., • Repair or replace defective parts., • Record details of repairs made, and parts used., • Excellent customer service skills Competency Statements • Accountability – Ability to accept responsibility and account for your actions., • Accuracy – Ability to perform work accurately and thoroughly., • Analytical Skills – Ability to use critical thinking and reasoning to solve a problem., • Communication, Oral – Ability to communicate effectively with others using the spoken word., • Communication, Written – Ability to communicate in writing clearly and concisely., • Detail Oriented – Ability to pay attention to the minute details of a project or task., • Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards., • Honesty/Integrity – Ability to be truthful and be seen as credible in the workplace., • Organized – Possessing the trait of being organized or following a systematic method of performing a task., • Time Management – Ability to utilize the available time to organize and complete work within a given deadline. SKILLS & ABILITIES • Computer Skills: Proficient in the use of personal computers and smart phones., • Excellent verbal and written communication skills., • Excellent interpersonal and customer service skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Must be able to pass DOT driving requirements. WORK ENVIRONMENT Automotive and truck garages. Requires working from manlift approximately 15-25 feet above the shop floors. Requires working around customers' equipment and vehicles. ➢ Illinois Oil Marketing Equipment provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ❖ Safety Sensitive Functions-This position is deemed Safety Sensitive since a person improperly performing the essential or marginal functions of the job would constitute a threat to the health and safety of the employee, the employee's co-workers, and/or the public at large. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. *IOME does not offer sponsorship for work visas. Starting Wage $ 20.00 an hour to $22.00

Job Description Event Coordinator About the Company: We are a highly motivated bunch who seek to create a space where you know you are going to have a good time. We are known for our art-inspired spaces that are great for social gatherings. Our restaurants are wall to wall with lights, murals, and vignettes. We are the marinara-muddled minds behind Happy Camper, Homeslice, and Paradise Park restaurants. Our brand is glued together by our company culture. A common thread we share is paying a distinct amount of attention to detail in creating this atmosphere. Currently, we are looking for other team members who would like to grow their careers within the hospitality industry. This job post is for someone who may be looking for something more unconventional than a downtown office and who values building the customer experience from the ground up. The ideal candidate wants something more than a cubical and to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated and willing to take initiative. Job Summary: Happy Camper is looking for an Events Coordinator to join our team! This is a position that is tasked with the booking, planning and coordinating of all Happy Hospitality restaurant events. The successful candidate will take on a key leadership role in a dynamic and fast-paced hospitality company. You’ll be the point of contact for our events department and work closely with the General Manager, Director of Operations, and the Chief Operating Officer. The role provides an opportunity to grow and develop in an organization with a mission that has real positive social impact, in addition to aggressive business goals. Casual dress code. A work environment where employees can feel relaxed and able to focus on tasks. Creative work environment. This place is packed with energy, creativity, and outbursts of hilarity. We also settle in and get a lot done in an open and collaborative, but focused environment. We are looking to hire soon. We look forward to hearing from you and what you do. Make sure your application includes: A resume and a cover letter or samples from your portfolio of work (example: Food Photography). Duties/Responsibilities: • Will assist in coordinating all organizational aspects of events for Happy Hospitality including Happy Camper, Paradise Park and Homeslice., • Promptly respond, manage and maintain communication to all location event inquiries with potential clients, • Identify qualifying business potential, closing business sales, overcoming objections, negotiating, upselling and understanding the client’s needs, • Handle contracts, negotiations, create invoices with deposits and final payment of events including account reconciliations as needed, • Ensures that events meet legal, safety, and health requirements and regulations, • Create a proposal with floorplans, custom menus and general event outlines to present to clients, • Coordinate and complete Banquet Event Orders (BEOs) and update BEOs as needed, • Communicate BEOs on a regular basis with FOH and BOH management teams, • Work with management team to ensure proper scheduling of staff for events, • Review menu and beverage selections with GM and Kitchen Manager to ensure food and beverage are ordered, • Communicate effectively with team to ensure, equipment (such as Audio Visual, power cords, etc.), dinnerware and glassware are available for the event and that the setup of spaces are communicated accordingly as well, • Develop new client relationships and strengthen existing partnerships, • Ability to maintain confidential and meticulous customer files, • Uphold high standards of professionalism and communication, • Perform other duties as assignedRequired Skills/Abilities:, • Excellent management and supervisory skills, • Excellent written and verbal communication skills, • Excellent organizational and time management skills, • Proficient in Microsoft Office Suite or similar software, • Excellent verbal and written communication skills, • Excellent organizational skills and attention to detail, • Knowledge of Hospitality and Events, • Understanding written sentences and paragraphs in work related documents, • Strong motivational and leadership skills, • Ability to work under tight deadlines and prioritize responsibilities, • Previous restaurant or hospitality experience, • Previous experience using event platforms, • Previous sales experience, • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Decision Making and Problem Solving: Able to identify and analyze program and system problems while offering alternative solutions. Responds well to feedback and takes appropriate actions., • Professionalism: Displays enthusiasm, dedication, and interest regarding position responsibilities and duties. Expresses willingness to undertake projects, supports organizational goals and endeavors, and demonstrates flexibility in response to changing circumstances. Maintains professionalism in all aspects of job duties., • Time Management and Initiative: Works with minimal supervision and effectively completes tasks when direction is given., • Mathematical Reasoning: The ability to choose the right mathematical methods or formulas to solve a problem., • Oral Expression: The ability to communicate information and ideas in speaking so others will understand., • Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Must be able to access and navigate each department at the organization’s facilities. Schedule: • Day shift, Night Shift, Weekends, Holidays Compensation: $50-60,000 Salary with Commission Company Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts Department: Events Reports to: Events Manager, General Manager, Director of Operations and COO Status: Salary FLSA Code: Exempt Location: Chicago Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States. Powered by JazzHR U4XouQonLm

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. RapidScale is seeking a Senior Manager of Solutions Architecture to lead a high-performing team of Senior Solutions Architects specializing in cloud and managed services solutions. In this pivotal leadership role, you will coach, mentor, and develop a team of consultative technologists responsible for designing outcome-driven cloud architectures. You'll ensure your team consistently delivers exceptional results by aligning RapidScale's technology capabilities with customers' business objectives. Your leadership will span tactical deal support, strategic account engagement, and continuous improvement of team process, product knowledge, and architectural maturity. You'll also serve as an executive-level technical advocate both internally and with clients, helping refine and evolve RapidScale's cloud solutions in a way that's directly informed by client needs. Finally, you'll be called upon to represent RapidScale at trade shows, partner events, and other public speaking engagements. Key Responsibilities Team Leadership & Development • Recruit, lead, and coach a team of Solutions Architects focused on cloud and managed IT services solutions., • Ensure your team effectively collaborates cross-functionally with other generalist and specialist Solutions Architects to provide holistic, multi- and hybrid-cloud solutions meeting clients' needs and business outcomes., • Build individual growth plans and guide the team in obtaining technical certifications and internal milestones aligned with RapidScale's go-to-market strategy., • Foster a collaborative, outcome-focused team culture where architects and engineers consistently deliver compelling, business-aligned solutions., • Lead by example through strategic customer engagement, team participation, and ongoing technical development. Customer Engagement & Sales Support • Act as an executive sponsor in key customer engagements, providing strategic and technical oversight during discovery, design, and presentation phases., • Guide your team in tailoring cloud architectures to client outcomes, blending hosted/private cloud, public cloud, and managed services., • Oversee and participate in complex workshops, whiteboarding sessions, and stakeholder alignment exercises., • Drive excellence in proposal and RFP responses through technical reviews and refinement of solution strategies., • Represent RapidScale as a leader with alliance and channel partners, providing a single point-of-contact with leadership and regional partner teams, • Work with alliance partners to establish and ensure successful implementation of partner programs. Technical Oversight & Enablement • Partner with Product and Engineering teams to bring field insight into future roadmap discussions, ensuring that customer voice shapes evolution., • Ensure team solutions reflect RapidScale's standards for performance, security, compliance, and innovation., • Own the pre-sales technical review process (SOW/Design validation), approving and advising on technical solutions before customer delivery., • Develop and refine architecture documentation standards, demo environments, as well as onboarding and training workflows to improve team scalability and repeatability. Cross-Functional Collaboration • Partner with Sales leadership to align engineering engagement with territory and account strategies., • Partner with sales to grow strategic accounts by increasing revenue to meet or exceed market share objectives on a monthly, quarterly, and annual basis., • Collaborate with Product, Delivery, and Support teams to drive consistency from pre-sales through delivery and beyond., • Represent the Solutions Architecture function at conferences, webinars, and customer events, highlighting RapidScale's leadership in hybrid and cloud transformation. Operational Excellence • Track and report on team KPIs such as technical win rates, certification progress, solution quality, and customer satisfaction., • Drive improvements in tools, processes, and automation to increase the effectiveness of solution development and handoff., • Manage team capacity, pipeline coverage, and engagement prioritization in alignment with revenue goals. Leadership & Communication • Collaborative and empathetic leader who builds trust and drives results through mentorship and strategic alignment, • Skilled communicator able to translate complex technical ideas into business-centric narratives, • Confident presence with C-level audiences and large client presentations, • Change agent mindset - embraces transformation and can lead teams through growth and ambiguity Qualifications Minimum • Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field, • 3+ years in a leadership role leading pre-sales or technical solution teams, • Demonstrated success leading technical pre-sales teams and complex infrastructure architecture efforts, • Experience with client engagements across mid-market to enterprise verticals (healthcare, financial, education, etc.), • Proven ability to engage with and influence both executive and technical stakeholders Preferred • Deep knowledge of traditional cloud and hosted infrastructure: private cloud, networking, VMware, virtual desktop (Citrix) backup/DR, security, and server technologies, • Strong understanding of the IT ecosystem including interdependencies between applications data, digital workplace, etc., • High-level understanding of public cloud architectures (AWS, Azure, GCP), • Familiarity with DevOps principles, automation, and CI/CD pipelines, • Strong grasp of security and compliance frameworks USD 152,600.00 - 229,000.00 Compensation: Compensation includes a base salary of $152,600.00 - $229,000.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $56,000.00. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Description Our Premier client is looking for an Assistant Front Office Manager for a luxury hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE is a plus. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. DUTIES & RESPONSIBILITIES: • Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained., • Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews., • Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents., • Assist with luggage and storage concerns., • Anticipate and handle guest issues and concerns., • Escort VIP’s to rooms whenever possible., • Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby., • Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape., • Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance., • Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries., • Assign duties for shifts; assist in opening and closing of shifts., • Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization., • Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel., • Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments., • Review and analyze daily balance summaries, current room status reports and incoming arrival reports., • Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: • Understanding of the luxury & quality environment., • College or Vocational Degree required., • Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience., • Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: • Must be able to lift equipment, supplies, etc. of at least 30 pounds., • Must be able to resolve problems, handle conflict, and make effective decisions under pressure., • The role may require extended periods of time on your feet, especially during peak hotel hours or events., • Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities., • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Our Premier client is looking for an OVERNIGHT Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the OVERNIGHT Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE IS PREFERRED. DUTIES & RESPONSIBILITIES: * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. BENEFITS: • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts

Job Description Medical Assistant Job Description We are seeking a dedicated and professional Back-Office Medical Assistant to join our healthcare team. The ideal candidate will play an integral role in providing quality patient care and ensuring the smooth operation of our medical office. PAY - $18-$20 Responsibilities • Contact patients via phone or mail regarding the need for medical evaluations, abnormal test results, or missed appointments., • Contribute to maintaining an orderly environment for patients and staff., • Report patient or family member complaints or questions to the health center or office manager., • Work collaboratively with supervisors to improve patient care quality and nursing time management., • Cooperate with staff members to provide top-notch patient care., • Clarify provider orders or procedures to ensure quality patient care., • Take and record patients’ vital signs and measurements, notifying responsible nurse or provider of any unusual findings., • Answer phones and record clear messages in patients’ charts., • Clean and restock examination rooms., • Conduct eyesight and hearing tests using the Snellen Eye Test and Hearing Test., • Obtain laboratory specimens., • Advanced knowledge of basic medical terminology and procedures., • At least 2 years of experience in a similar role., • High School diploma or GED equivalent. Work is conducted at a single site with multiple specialties, offering a Monday to Friday schedule from 8 am to 5 pm. This position features a slow-paced environment, typically seeing around 12-15 patients per provider, providing an excellent opportunity to gain experience across multiple specialties. The dress code is professional attire suitable for a healthcare setting. Job Type & Location This is a Contract to Hire position based out of Sauget, IL. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sauget,IL. Application Deadline This position is anticipated to close on Dec 19, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

Job Description Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel’s legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand — embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: • Demonstrates proactive ownership of the Front Office operation as a department head., • Maintains consistent communication by monitoring and responding to emails and messages in a timely manner., • Provides direction and follow-through on matters without reliance on continuous oversight., • Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts., • Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs., • Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within., • Spearhead upsells, audits, creation of Standard Operating Procedures based on needs., • Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs., • Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation., • Proactively manage daily arrivals, departures, special occasions, and VIP programming., • Oversee rooms control and billing accuracy to ensure a seamless guest journey., • Represent Director of Front Office/Assistant Director of Front Office in their absence., • Exceptional communication skills — both verbal and written — with a talent for gracious guest recovery and conflict resolution., • A 4-year degree or equivalent in hospitality or related studies., • Enjoy free meals in our colleagues’ café, • Paid Time Off based on hours worked, up to 16 days in your first year, • 8 Paid Public Holidays, • Up to 4.5% Company Match – Retirement Savings Plan after one year of service, • Medical, Dental, Vision Insurance, • Flexible Spending Account, • Health Savings Account, • Colleague Commuter Benefit, • Hotel discounts at Spa & Dining Outlets, • Friends & Family Hotel Room Discounts