Back Office Medical Assistant-Must be Bilingual
2 days ago
Phoenix
Job DescriptionBenefits: • 401(k), • Patient Care:, • Assist with patient intake, including recording vital signs (blood pressure, temperature, weight, pulse) and medical histories., • Prepare patients for examinations by assisting them with changing into gowns, positioning them, and ensuring they are comfortable., • Take and record patient symptoms and concerns to communicate with the physician., • Clinical Tasks:, • Administer injections, prescribed treatments under the supervision of the physician., • Perform basic laboratory tests and collect specimens for analysis (e.g., blood, urine)., • Assist in minor procedures and treatments, such as wound care,and dressing changes., • Sterilize medical equipment and ensure proper infection control procedures are followed., • Patient Education:, • Educate patients on medications, treatments, and home care instructions as directed by the physician., • Provide information on lifestyle changes and health management for chronic conditions., • Medical Record Management:, • Update and maintain accurate patient records in the Electronic Health Record (EHR) system., • Document clinical observations and communicate with the healthcare provider regarding patient status., • Ensure patient records are organized and kept confidential in accordance with HIPAA regulations., • Lab and Diagnostic Tests:, • Schedule and prepare patients for lab tests, X-rays, or other diagnostic procedures., • Collect specimens for diagnostic tests as required by the physician., • Inventory Management:, • Keep track of medical supplies, reorder items when necessary, and ensure stock is always maintained., • Assist with Scheduling and Follow-up:, • Assist patients with scheduling follow-up appointments or referrals to specialists as directed by the physician., • Follow up with patients regarding lab results, test follow-ups, and appointment reminders.Skills and Qualifications:, • Medical Knowledge: Understanding of medical terminology, procedures, and office equipment., • Communication Skills: Ability to interact effectively with patients, physicians, and other staff members., • Organization: Excellent organizational skills to manage patient records, appointments, and medical supplies., • Technical Skills: Proficiency with Electronic Health Record (EHR) systems and office software., • Compassion and Empathy: Ability to provide empathetic care to patients, especially in a family practice setting where patients of all ages are seen.Required Qualifications:, • Certification: Certification as a Medical Assistant (CMA, RMA, or equivalent) is often required., • Education: Typically requires a high school diploma, and many positions prefer completion of a formal Medical Assistant program., • Experience: Experience working in a medical office, preferably in a family practice setting, is helpful.This role is essential to a well-functioning family practice, as it combines clinical skills with administrative support, allowing physicians to focus on patient care while ensuring that office operations are efficient and organized.