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  • Technician
    Technician
    4 hours ago
    $20–$35 hourly
    Full-time
    Farmingdale

    IT Support Technician – Level 1 United Network Associates, Inc. (UNA) is seeking a motivated Level 1 IT Support Technician to join our technical team in Farmingdale, New York. UNA provides managed IT, cybersecurity, cloud, networking, and technical support services to businesses throughout Long Island and the New York metropolitan area. The Position This is a hands-on technical position for someone who enjoys technology, troubleshooting, working with users, and learning new systems. The Level 1 Technician will be part of our Help Desk and technical support team, providing remote and on-site assistance to our clients while working alongside experienced Level 2 and senior engineers. Responsibilities • Respond to incoming Help Desk tickets and technical support requests, • Troubleshoot Windows desktops and laptops, • Support Microsoft 365, Outlook, Teams, OneDrive, and user accounts, • Perform password resets, MFA setup, and basic account administration, • Troubleshoot printers, scanners, peripherals, and common business applications, • Diagnose basic Internet, Wi-Fi, LAN, VPN, DNS, and connectivity problems, • Install and configure computers, software, and peripherals, • Set up new users, computers, email accounts, and Microsoft 365 services, • Perform basic Active Directory and Entra ID administration, • Assist with endpoint security, antivirus, EDR/MDR, patching, and RMM systems, • Provide remote support and occasional on-site client support, • Document problems, troubleshooting steps, and resolutions, • Escalate more complex problems to Level 2 or senior engineers, • Follow established security and technical procedures What We're Looking For We're looking for someone with a solid foundation in technology who wants to build a career in IT. You don't need to know everything. You do need to be curious, dependable, professional, and willing to learn. Basic knowledge or experience with several of the following is preferred: Windows 10/11 • Microsoft 365 • Outlook • Active Directory • Entra ID • TCP/IP • DNS • DHCP • Wi-Fi • VPN • Networking • PC Hardware • Printers • Remote Support • Endpoint Security The Right Candidate • Enjoys troubleshooting technical problems, • Thinks logically rather than simply following a script, • Is comfortable researching something they don't know, • Communicates clearly and professionally with clients, • Has good organizational and documentation skills, • Understands when an issue should be escalated, • Takes responsibility for following a problem through to resolution, • Has a genuine interest in computers, networking, cloud technology, and cybersecurity, • Wants to learn from more experienced engineers and advance technically Experience Approximately 1–2 years of IT support experience is preferred, although candidates with strong technical skills, education, certifications, internships, or substantial hands-on experience will also be considered. CompTIA A+, Network+, Microsoft, Cisco, or cybersecurity certifications are a plus but are not required. Opportunity for Growth This position is designed to provide exposure to much more than basic desktop support. UNA technicians have opportunities to learn about: Networking • Windows Server • Microsoft 365 • Cloud Services • Cybersecurity • Firewalls • Endpoint Protection • EDR/MDR • Identity Security • Servers • Backup & Recovery • Infrastructure Projects As your skills develop, there are opportunities to advance into Level 2 support and systems, network, cloud, and cybersecurity engineering roles. Location: Farmingdale, NY Position: Full-Time Level: Level 1 IT Support Technician

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  • Documentation & Data Management Specialist
    Documentation & Data Management Specialist
    8 days ago
    Full-time
    Farmingdale

    Accurate Ingredients is seeking a Data Management & Documentation Specialist for its Farmingdale office. The position is responsible for maintaining customer, supplier, product, pricing and other master data within SAGE ERP; administering Master Agreements; maintaining documentation controls; responding to customer documentation requests; developing recurring reports; auditing data quality; and working across Sales, Customer Service, Purchasing, Accounting and Operations. Key Responsibilities Data Management • Maintain and update databases, spreadsheets and information management systems., • Monitor data quality and integrity, identifying and resolving inconsistencies or errors., • Perform data audits, validation and reconciliation activities., • Develop and maintain data standards, naming conventions, and organizational structures., • Generate routine reports and dashboards to support operational and management decision-making., • Coordinate data collection from multiple departments and ensure consistency across systems., • Support data migration, cleansing, and archival projects. Documentation Management • Maintain document control systems and repositories., • Create, organize, review, and distribute controlled documents, including policies, procedures, manuals, forms and records., • Ensure documentation is current, accurately version-controlled and compliant with organizational standards., • Coordinate document reviews, approvals and periodic updates with stakeholders., • Monitor document retention and disposal practices in accordance with company policies and regulatory requirements., • Develop filing structures and documentation standards to improve accessibility and efficiency. Compliance and Quality Assurance • Ensure adherence to data governance, records management, and document control policies., • Support internal and external audits by providing documentation and evidence as required., • Maintain confidentiality and security of sensitive business information., • Assist in implementing process improvements related to data management and documentation practices., • Track compliance metrics and prepare reports for leadership. Collaboration and Support • Serve as a point of contact for data and documentation-related inquiries., • Train employees on documentation standards, data entry requirements and document management systems., • Collaborate with departments to identify opportunities for process improvement and automation., • Support project teams by organizing project documentation and maintaining records throughout project lifecycles. Required Qualifications • Associate's or Bachelor's degree in Business Administration, Information Management, Data Management, Library Science, Records Management, or a related field., • 2-5 years of experience in data coordination, document control, records management, or administrative operations., • Strong proficiency with Microsoft Office Suite, particularly Excel, Word, and SharePoint., • Experience working with databases, document management systems, or enterprise information systems., • Excellent organizational skills with strong attention to detail., • Strong written and verbal communication skills., • Ability to handle confidential and sensitive information with discretion. Preferred Qualifications • Experience with data governance, quality management, or records management programs., • Knowledge of document control processes in regulated environments., • Familiarity with SharePoint, Power BI, ERP systems, CRM platforms, or document management software., • Certification in records management, document control, quality systems, or information governance is a plus.

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  • Documentation & Data Management Specialist
    Documentation & Data Management Specialist
    9 days ago
    $70000–$79500 yearly
    Full-time
    Farmingdale

    Accurate Ingredients is seeking a Data Management & Documentation Specialist for its Farmingdale office. The position is responsible for maintaining customer, supplier, product, pricing and other master data within SAGE ERP; administering Master Agreements; maintaining documentation controls; responding to customer documentation requests; developing recurring reports; auditing data quality; and working across Sales, Customer Service, Purchasing, Accounting and Operations. Key Responsibilities Data Management • Maintain and update databases, spreadsheets and information management systems., • Monitor data quality and integrity, identifying and resolving inconsistencies or errors., • Perform data audits, validation and reconciliation activities., • Develop and maintain data standards, naming conventions, and organizational structures., • Generate routine reports and dashboards to support operational and management decision-making., • Coordinate data collection from multiple departments and ensure consistency across systems., • Support data migration, cleansing, and archival projects. Documentation Management • Maintain document control systems and repositories., • Create, organize, review, and distribute controlled documents, including policies, procedures, manuals, forms and records., • Ensure documentation is current, accurately version-controlled and compliant with organizational standards., • Coordinate document reviews, approvals and periodic updates with stakeholders., • Monitor document retention and disposal practices in accordance with company policies and regulatory requirements., • Develop filing structures and documentation standards to improve accessibility and efficiency. Compliance and Quality Assurance • Ensure adherence to data governance, records management, and document control policies., • Support internal and external audits by providing documentation and evidence as required., • Maintain confidentiality and security of sensitive business information., • Assist in implementing process improvements related to data management and documentation practices., • Track compliance metrics and prepare reports for leadership. Collaboration and Support • Serve as a point of contact for data and documentation-related inquiries., • Train employees on documentation standards, data entry requirements and document management systems., • Collaborate with departments to identify opportunities for process improvement and automation., • Support project teams by organizing project documentation and maintaining records throughout project lifecycles. Required Qualifications • Associate's or Bachelor's degree in Business Administration, Information Management, Data Management, Library Science, Records Management, or a related field., • 2-5 years of experience in data coordination, document control, records management, or administrative operations., • Strong proficiency with Microsoft Office Suite, particularly Excel, Word, and SharePoint., • Experience working with databases, document management systems, or enterprise information systems., • Excellent organizational skills with strong attention to detail., • Strong written and verbal communication skills., • Ability to handle confidential and sensitive information with discretion. Preferred Qualifications • Experience with data governance, quality management, or records management programs., • Knowledge of document control processes in regulated environments., • Familiarity with SharePoint, Power BI, ERP systems, CRM platforms, or document management software., • Certification in records management, document control, quality systems, or information governance is a plus.

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