HR Operations Analyst - $47hr w2
hace 14 días
Coppell
Job DescriptionHR Operations Analyst $47/hr Coppell, TX - hybrid Possible contract to hire This contingent worker will support HR Operations leadership in assessing current employee lifecycle and offboarding processes, designing future-state improvements, and building the structure needed to advance automation, service consistency, and stakeholder trust. This senior individual contributor will bring hands-on HR operations, project planning, and process improvement capability to help strengthen execution discipline, document repeatable ways of working, and build bench strength for the transformation ahead. Key Responsibilities • Transformation, Process Design & Project Planning, • Assess current employee lifecycle and offboarding processes to identify gaps, manual work, control risks, handoff issues, and stakeholder pain points, • Develop practical future-state recommendations that improve consistency, accountability, automation readiness, and service delivery, • Create project plans, process maps, governance routines, status updates, and implementation trackers to support disciplined execution, • Translate transformation priorities into clear milestones, deliverables, risks, decisions, and sustainment needs, • Employee Lifecycle, Offboarding & Service Delivery, • Document current- and future-state workflows, including roles, dependencies, controls, escalation points, and service expectations, • Partner with HR Operations, COEs, HR Technology, Payroll, Legal, Risk, and business stakeholders to validate requirements and support implementation readiness, • Analyze service trends, recurring issues, and stakeholder feedback to recommend improvements to intake, knowledge content, self-service, and operational handoffs, • Help define practical measures of service quality, timeliness, accuracy, stakeholder confidence, and employee experience, • Governance, Risk & Compliance, • Identify operational risks, control gaps, compliance considerations, and data integrity issues within HR Operations processes, • Document process ownership, decision points, control expectations, and audit evidence needs to support stronger governance, • Support remediation planning and process improvement activity tied to audit findings, operational issues, or stakeholder concerns, • Process, Technology & Continuous Improvement, • Evaluate workflow, system, reporting, and automation opportunities that improve capacity, consistency, accuracy, and stakeholder experience, • Partner with HR Technology and platform teams to translate operational needs into clear requirements, use cases, and implementation considerations, • Use data, case trends, cycle times, volumes, and quality indicators to prioritize improvements and measure progress, • Build repeatable tools, templates, dashboards, and operating routines that enable sustainment after the engagement, • Stakeholder Partnership, • Serve as a credible partner across HR Operations, COEs, HR Technology, Payroll, Legal, Risk, HRBPs, and business stakeholders, • Translate stakeholder feedback and operational pain points into clear recommendations, actions, and communications, • Improve trust through stronger ownership, clearer handoffs, timely follow-through, and practical solutions, • Capability Building & Knowledge Transfer, • Create documentation, playbooks, templates, and process standards that reduce dependency on informal knowledge, • Coach team members through new routines, process expectations, and transformation deliverables as needed, • Model structured problem solving, disciplined project management, stakeholder follow-up, and risk-aware execution, • Identify capability gaps and sustainment needs to help build stronger HR Operations bench strength Qualifications, • 6–10 years of experience in HR Operations, HR shared services, employee lifecycle, HR transformation, or related operational roles, • Experience supporting process redesign, current-state assessment, future-state planning, and implementation in a complex organization, • Strong understanding of employee lifecycle and offboarding processes, service delivery models, operational controls, and stakeholder support, • Ability to build project plans, process documentation, governance materials, status updates, and leadership-ready summaries, • Strong analytical, communication, facilitation, stakeholder management, and problem-solving skills, • Ability to influence cross-functional partners and move work forward without direct authority, • Familiarity with HRIS (Oracle preferred), case management, workflow, reporting, or automation platforms Preferred Qualifications, • Experience in financial services or another highly regulated environment, • Experience with HR service delivery, shared services transformation, offboarding, knowledge management, workflow design, or process optimization, • Exposure to automation, AI-enabled service solutions, reporting, or continuous improvement methods