Career Coach - Southwest
24 days ago
Kalamazoo
Job Description Career Coach – Adult & Dislocated Worker Programs Location: Southwest Michigan Reports To: Director of Operations, SW Status: Full-Time, Non-Exempt Position Summary The Career Coach serves as a frontline advocate and guide for adults navigating unemployment, underemployment, or career transition. This role blends strategic coaching, resource navigation, and partnership-building to empower participants toward meaningful employment, training, and educational outcomes. The Career Coach is a key contributor to program accountability, equity, and impact across Southwest Michigan. Key Responsibilities Participant Engagement & Coaching • Conduct intake assessments to identify career goals, barriers, and support needs., • Develop individualized employment and training plans aligned with participant aspirations and labor market trends., • Connect participants to training resources, employers, supportive services, and community resources., • Maintain accurate case notes, eligibility documentation, and performance data in accordance with WIOA and local policy., • Collaborate with employers, educators, and service providers to expand opportunities for participants., • Represent the program at community events, job fairs, and partner meetings to promote services and build trust.Continuous Learning & Equity, • Stay informed on labor market trends, training opportunities, and best practices in adult learning and workforce development. Qualifications • Bachelor’s degree in human services, education, workforce development, or related field preferred. Equivalent experience considered., • Demonstrated experience in coaching, case management, or adult education., • Strong interpersonal, organizational, and communication skills., • Familiarity with WIOA programs, career pathways, and local labor market dynamics a plus., • Hybrid work options may be available., • Conduct outreach and provide participant support through travel across Southwest Michigan, as required., • May be temporarily reassigned to alternate Service Centers based on program needs. Diversity & Equal Opportunity: Our organization is an equal opportunity employer, and we actively seek to build diversity among our officers, staff, and members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Women, people of color, LGBTQ, Veteran, and disabled candidates are encouraged to apply. Michigan AFL-CIO Workforce Development Institute: Is a 501(c)(3) nonprofit organization established to combat economic and environmental injustice by connecting the unemployed or underemployed with the training and resources necessary to find gainful employment and transition Michigan to a cleaner, greener economy. Justice, Equity, Diversity, and Inclusion - EEOC MI AFL-CIO Workforce Development Institute organization is an equal opportunity employer, and we actively seek to build diversity among our officers, staff, and members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Women, people of color, LGBTQ, veterans, and disabled candidates are encouraged to apply. Our JEDI commitment is reflected in our policies and practices across recruitment, compensation, professional development, and day-to-day workplace interactions. We strive to create an inclusive environment where: • All individuals are treated with respect and dignity,, • Diverse voices are welcomed and heard, and, • Every employee is empowered to contribute meaningfully. All staff are expected to embody inclusive conduct and complete annual diversity training. Discrimination or harassment of any kind will not be tolerated and will be addressed in accordance with our organizational policies. Powered by JazzHR E4CSRQxKJL