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Job DescriptionSalary: $110,000-$130,000 Title: Corporate Paralegal Location: Minneapolis, MN Position Summary: We are seeking a Corporate Paralegal who will report to the General Counsel, Chief Compliance Officer. You will be responsible for supporting the Companys legal team in corporate governance, securities law compliance, commercial contracts, and other legal, compliance, and administrative functions necessary for operating as a public company. Responsibilities: • Execute assigned work of the Legal Department, including drafting and review of confidentiality, Company template agreements, and other contracts as assigned., • Support the general administration of the Legal Department., • Manage Company contracts database including facilitating contract signing, filing and retention., • Support as needed the assigned activities of the broader Finance team including facilitating legal assistance and general department administration., • Assist in the administration of the Companys Equity Program, including ensuring compliance with the Companys Insider Trading Policy, reviewing and dispositioning Transaction Pre-Clearance Forms, managing trading windows, maintaining equity award documentation, and option and stock administration matters., • Assist with the preparation and filing of SEC reports., • Support board and committee governance activities including maintaining corporate records and board/committee minutes and resolutions. Support annual and quarterly meetings as needed., • Assist in maintaining foreign corporate registrations and state boards of pharmacy licenses., • Assist in ensuring compliance with state and federal laws and industry guidance, including the federal Sunshine Act and state drug price transparency and aggregate spend laws, FMV assessments related to HCP consultants, and participating as directed on the review of Company external communications., • Conduct legal and factual research as needed., • Process and track Legal Department invoices and assist in the annual budgeting process., • Complete special projects that promote the effectiveness of legal operations and Company compliance, including records management and policy development., • Develop and leverage collaborative relationships across the Company to provide guidance and support for activities to ensure the Company meets its legal and compliance obligations., • Supports the corporate compliance activities of the Company as needed. Qualifications: • Bachelors degree and/or paralegal certificate with ten plus (10+) years relevant public company experience., • Familiarity with securities laws, SEC filings, equity plan administration, and corporate governance matters., • Experience supporting M&A transactions and financing activities., • Strong analytical, organizational and drafting skills., • Ability to work independently and collaboratively in a team environment., • High level of discretion and integrity., • Maintain a positive, approachable and professional attitude. About Us: Celcuity is a clinical-stage, publicly traded biotechnology company seeking to extend the lives of cancer patients through the development of targeted therapies for the treatment of multiple solid tumor indications. The company was founded to develop a better way to treat the cellular drivers of tumor growth. Our lead therapeutic candidate, gedatolisib, is an intravenously administered, potential first-in-class PI3K/AKT/mTOR (PAM) pathway inhibitor. Its mechanism of action and pharmacokinetic properties are highly differentiated from other currently approved and investigational therapies that target PI3K or mTOR alone or together. Gedatolisib phase 3 clinical development programs are focused on the treatment of patients with HR+/HER2- ABC in the 1L and 2L settings. A Phase 1b/2 clinical trial evaluating gedatolisib in combination with darolutamide in patients with metastatic castration resistant prostate cancer, is on-going. Celcuity is an Equal-Opportunity Employer. Celcuity is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are competitive. For this role, the anticipated base pay range is $110,000 - $130,000. The exact base pay offered for this role will depend on various factors, including but not limited to the candidates geography, qualifications, skills, and experience. The successful candidate will be eligible for an annual performance incentive bonus and a new hire equity package. Celcuity also offers various benefits offerings, including, but not limited to, medical, dental, vision insurance, 401(k) match, PTO, and paid holidays. Notice to Recruiters/Staffing Agencies Recruiters and staffing agencies should not contact Celcuity through this page. All recruitment vendors (search firms, recruitment agencies, and staffing companies) are prohibited from contacting our hiring manager(s), executive team members, or employees directly. We require that all recruiters and staffing agencies have a fully executed, formal written agreement on file. Celcuitys receipt or acceptance of an unsolicited resume submitted by a vendor organization to this website or employee does not constitute an actual or implied contract between Celcuity and such organization and will be considered unsolicited. Celcuity will not be responsible for related fees.

Job Description Join and Award Winner! Minnesota's Best 2025 Silver Winner for Senior Care Services, Customer Service and Bronze Winner for Assisted Living. Help us Become Even Better! We are hiring a Human Resources Generalist to join our Metro and Metro West team to focus on recruitment! AHL is a growing agency that provides a variety of services such as Adult Foster Care, Assisted Living, Day Program, and Community-Based Services. Are you looking for a company where you can grow and be a team player while making a difference? Then Apply Today!!! On-Site Location: Fridley, MN Hours of Position: Monday through Friday 8:00am-4:30pm Compensation: Starting at $23.00 Job Type: Full-Time Essential Duties and Responsibilities: • Source potential candidates using applicant tracking system and various external platforms, • Post and update job openings in systems, • Screen incoming applications and schedule interviews, • Interview candidates as needed, • Facilitate onboarding for new employees, • Oversee new hire training process, • Participate in job fairs and host in-house recruitment events, • Assist HR team with various projects, • Degree in Human Resource Management, Business Administration, another related field, or requisite experience in the field, • Knowledge and understanding of current state and federal employment law, • Competent with various software packages including Word, Excel, and PowerPoint, • Effective oral and written communication skills, and excellent interpersonal skills, • Health Insurance, • Dental Insurance, • Vision Insurance, • Supplemental Insurance (Short & Long-Term Disability, Life, Accident, Critical Illness), • Paid Time Off, • Paid Holidays, • Performance-Based Wage Increases, • Employee Assistance Program Must be able to pass a MN DHS Background Check

Job Description Akkodis is seeking a Project Specialist II for a contract with a client in Edina, MN. This role requires strong organizational and analytical skills, with proficiency in Excel and PowerPoint to support commercial operations and market research initiatives. Rate Range: $50/hour to 58/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Project Specialist II job responsibilities include: * Support the commercial team by managing vendor, purchasing, and compliance processes using tools like Ariba and myBuy. * Oversee market research projects, coordinating with vendors and ensuring timely delivery of insights. * Generate and analyze reports using Salesforce and Excel to support business decisions. * Create and refine high-quality presentations in PowerPoint, converting data outputs into polished slides. * Maintain monthly and quarterly reporting deliverables, including COE reports and impact analyses. * Ensure compliance with quality systems, embedding quality standards into all aspects of work. Required Qualifications: * Bachelor’s degree (BA) with 2–3 years of experience, or MBA with 0–1 year of experience. * 2–3 years of relevant experience in project coordination, market research, or commercial operations. * Strong proficiency in Excel and PowerPoint, with the ability to generate refined presentations and conduct data analysis. * Experience managing vendor compliance processes and tools such as Ariba, myBuy, and Salesforce; familiarity with Python and data analytics is preferred. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Pay Details: $50.00 to $58.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Description A growing financial advisory firm is expanding its client services team and seeking a licensed professional to join as a Client Advisor. This role supports clients between formal planning sessions and ensures a high-touch, responsive experience. The position is newly added due to continued growth and demand. Role Overview: * Act as a key point of contact for clients outside of scheduled meetings * Respond to inquiries and provide guidance via phone and email * Coordinate with internal teams to ensure client requests are fulfilled efficiently * Maintain and manage timelines and workflows using CRM and planning tools * Build strong relationships through proactive communication and follow-up What You Bring: * Series 65 license (or Series 7 + 66) * Life & Health insurance license * Strong organizational skills and attention to deadlines * Excellent communication and interpersonal abilities * A collaborative mindset and client-first approach Work Environment & Culture: * Supportive leadership with a focus on personal development * Mission-driven team culture with a strong emphasis on work-life balance * Unique employee perks including team retreats, weekly lunches, and wellness initiatives Compensation: $60-78k annually Bonus: This position is eligible for a discretionary annual bonus driven by organization and individual performance. Benefits: Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, and 401K plan. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria NOTE: This position is mostly onsite in the northeast Minneapolis, metro-area Pay Details: $60,000.00 to $78,000.00 per year Search managed by: Christina Bannayan Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Corporate Travel Consultant – After Hours/Weekend Only to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. This position is designated as a "Weekend Only" position and is part-time with no benefits, except 401(k). The working schedule for this position is every Saturday and Sunday working 7am to 8pm CT. Flexibility may be given if a candidate would prefer working 8am-9pm CT, 9am-10pm CT or 10am-11pm CT. It is required to work 24 hours each week with this schedule and incumbents may only take off from work, approved in advance, two weekends each year without pay. In exchange for commitment to this schedule, this position is paid a premium during these shifts. In addition, incumbents may be allowed to work additional shifts outside of the designated "Weekend Only" position, but in doing so they are not paid the applicable "Weekend Only" premium. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Knowledgeable of government travel requirements, visas, and passports., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Able to maintain confidentiality of company and client information., • Able to work a schedule that is weekends only, Saturday and Sunday, 6am-7pm CT or 7am-8pm CT., • Able to obtain security clearance as required to work on high level security accounts. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Corporate Travel Consultant – After Hours/Evening and Weekends to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. This position is designated as a full-time, afterhours position, with a need for a person to fill evening and weekend shifts. The working schedule varies but generally includes three shifts during the week between 7pm-1am CT and two 12-hour shifts on the weekend, typically 11am-11pm CT. There are shift differentials for working in this position (evening, night, and weekend). Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Knowledgeable of government travel requirements, visas, and passports., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Able to maintain confidentiality of company and client information., • Able to work a schedule that is evening, night, overnight, and weekends; the afterhours schedule falls between 7pm-7am CT., • Able to obtain security clearance as required to work on high level security accounts. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description About ArborWorks LLC: ArborWorks LLC is a nationwide leader in professional vegetation management, specializing in utility line clearance, fire remediation, and large-scale environmental projects. Established in 2003, we have built a reputation for quality and safety by leveraging advanced mechanized equipment and a skilled team of dedicated professionals. We prioritize innovation, safety, and exceptional service while fostering an outstanding safety culture recognized through industry-leading third-party ratings. Whether you are starting your career or have years of experience in tree climbing, ArborWorks offers a dynamic work environment with opportunities for professional growth and advancement. Position Overview As an Operations Manager at ArborWorks, you will be the driving force behind one of our core lines of business, leading people, shaping strategy, and ensuring operational excellence in the field. This role goes beyond day-to-day oversight; it’s about inspiring teams, strengthening client partnerships, and positioning ArborWorks as the trusted leader in vegetation management. You’ll partner closely with Safety, Human Resources, and Business Development to align operations with company goals, deliver outstanding service, and support growth opportunities with utilities, municipalities, and public agencies. The right candidate brings proven leadership in vegetation management, a sharp eye for operational efficiency, and the ability to balance hands-on field support with big-picture strategy. This is an opportunity for a results-driven leader who thrives in dynamic environments, values safety and innovation, and wants to make a measurable impact on both people and performance. Key Responsibilities Field Leadership & Operations • Lead, coach, and develop General Forepersons and field crews to achieve operational excellence and maintain a strong safety culture., • Oversee work assignments and ensure the right personnel, equipment, and resources are in place for efficient, safe, and high-quality execution., • Monitor field production and reporting, analyzing performance metrics and driving corrective actions to meet or exceed company and client expectations., • Conduct job walks and pre-/post-audits to confirm safety, compliance, and quality standards are consistently upheld., • Build and maintain strong, professional relationships with clients, utilities, municipalities, and community stakeholders., • Serve as the primary point of contact for client schedules, communications, and project performance., • Partner with Business Development, Sales, and Operations teams to identify opportunities for growth and expansion., • Review RFPs, specifications, and contracts to evaluate project risks, opportunities, and requirements., • Participate in bid walks and prepare accurate cost models by determining proper crew structures, production rates, and equipment needs., • Support estimating, pricing, and final bid assembly for new and existing clients., • Partner with the Safety team to ensure all operations meet or exceed compliance standards., • Promote and uphold ArborWorks’ Core Values, creating a positive and high-performance culture across crews and teams., • Support Human Resources with recruiting, onboarding, and workforce planning as needed. Requirements • Minimum of 5 years’ experience as an Operations Manager or in a similar leadership role within the vegetation management industry., • Valid Driver’s License with clean driving record (Commercial Driver’s License a plus)., • Strong organizational and time-management skills., • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)., • Ability to manage P&L and analyze financial and production metrics., • Ability to read and interpret maps, specifications, and bid documents., • Familiarity with various bid formats (negotiated, hard bid, unit price)., • Strong written and verbal communication skills for client and internal interactions., • Demonstrated alignment with ArborWorks’ Core Values., • Willingness to travel as needed. Preferred Qualifications • Bilingual (Spanish/English)., • ISA Certified Arborist., • Experience with outreach, client development, and industry networking. EEO Statement: ArborWorks, LLC is an equal opportunity employer, and all qualified candidates will receive consideration without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or any other characteristic protected by law.

Job Description Regional Deskside Tech 2: Deskside Technicians install, connect, configure, upgrade, troubleshoot, diagnose, and repair desktop/laptop system hardware and software, mobile devices, and peripherals (printers, scanners, etc...). Hardware upgrades include, but are not limited to, adding memory, hard drives, removable storage media, DVD-ROMs, network interface cards, etc. Software support includes upgrade or reinstalling operating systems, application software, utility software, and FDA procured/developed standard system software. Technicians perform mobile device and PC refreshes, assist with COOP exercises and events, provide move support for customer location moves, and provide support for virus/malware, warranty parts and repairs, data backup and recovery, and system administration support. Technicians document all reported problems and issues and provide training to customers on technical solutions and proactive technical support measures. Technicians provide minor infrastructure tasks as requested and approved by the customer and contract management. Deskside technicians provide support and incident resolution for off-site computers through remote desktop connection and/or travel to off-site locations as needed and authorized. Deskside Technicians follow existing Standard Operating Procedures (SOPs) and enter or receive tickets for customer support and ensure proper closeout of tickets once resolution has been confirmed. They provide incident resolution, and troubleshooting assistance for Government owned, off-site computers. These services are provided through remote access. Deskside Technicians provide on-site Deskside Support at the Minneapolis, MN location Monday through Friday, for an 8 hour shift during the hours of 7:00 am – 5:00 pm local time as well as off-site remote support when the Government’s local operating status has been indicated as Closed by the Office of Personnel Management i.e., snow days or other emergency situations from 7:00 am – 5:00 pm local time. On-call services (as-needed) are required between 5:01 pm – 6:59 am local time Monday through Friday, weekends, and Federal Holidays. Travel may be required (as needed) to additional customer locations to provide on-site support. Experience and Education Requirements: • 4 years of previous Tier 2 Deskside Support experience Or • 3 years of Tier 1 and Tier 2 combined experience PLUS completion of two years of college level or vocational coursework in computer science or a closely related field Preferred Skills/Experience • Possess excellent customer service and organizational skills; adept at working in a team environment, • Possess superior IT support problem solving skills and have a broad understanding of relationships between hardware and software applications as necessary, • Proven knowledge of basic PC troubleshooting of Windows 7 and 10, Microsoft Office applications, iPhone devices, Android devices, IronKey devices, and local and/or network printers, • Experience with Macintosh devices preferred, • Ability to follow through multiple issues in a fast-paced environment with dynamic priorities, • Must be able to obtain Public Trust security clearance. Certification Requirements • ServiceNow certification training or experience desired Other Requirements: • Valid US Driver’s License, • Must be authorized to work in the United States Location: 250 S Marquette Ave # 600, Minneapolis, MN 55401