Client service representative jobs in Pittsburgh, PA - Page 2Create job alerts

Job Description EXPERIENCED PERSONAL LINES INSURANCE AGENCY CSR Quite possibly the best insurance agency CSR job ever! No cold calling. No Outside prospecting. Focus on your client relationships First and foremost You advise and counsel clients on coverage options. You help them understand their insurance decisions. And you solve their insurance problems for them. What do you get? • A secure salary PLUS income-increasing incentives!, • Our full benefits package - health, Sep retirement plan, vacation and paid holidays, • A secure position in a solid, long-established agency. We've been here 47 years ... and counting!, • Great co-workers in a friendly environment, • Top carriers to represent – Erie, Travelers, Progressive and others. Are YOU ... • Positive, upbeat and courteous with a great attitude?, • Reliable, trustworthy and dependable?, • You MUST have or be willing to obtain your PA Property & Casualty insurance license., • You MUST get to work reliably. We are located in Bethel Park PA 15102, • You MUST get to work on time. You know yourself. If you can't get to work on time, please do not apply., • You MUST be able to work during our office hours of Monday thru Friday, 8:30am to 4:30pm with an hour off for lunch. These hours are not flexible. Our clients expect us to be available when we say we are. To apply, fill out the online form and attach your resume. Job Description – Personal Lines Customer Service Representative Duties and Responsibilities: • Maintaining Positive Customer Relationships, • Answering Customers Insurance Queries in an informative, but simple and understandable way(IE: avoiding abbreviations and jargon), • Educating Customers on their coverage options to help them make informed decisions in regards to all of their insurance needs., • Responding to quote Requests and leads within the same business day, • Actively cross selling accounts everyday, • Asking for referrals everyday, • Scanning into Management system when needed, • Using multiple software platforms to generate quotes, • Using Multiple software platforms to make changes to policies, • Concentrating on Customer relationship activities(Selling, Servicing, Cross selling), • Full participation in all agency marketing programs, • Assisting with Agency Newsletter, • Checking Renewals, • Keeping client data up to date in Agency Management system, • high school diploma required (Associates degree preferred), • 3 years office experience, insurance office setting Preferred, • Has P&C insurance license, or is willing to Get licensed immediately, • Ability to explain complex insurance coverage issues in a simple and understandable way, • Excellent Interpersonal skills and willingness to sell to customers over the phone, • knowledgeable of Microsoft office and able to learn the use of a digital management system, proprietary insurance software suites, and other software as needed., • attention to detail and strong communication skills and phone etiquette, • ability to establish and maintain a positive and professional relationship with coworkers, clients and visitors, • Major Medical and dental, • Holidays, vacation time, plus 3 personal days Powered by JazzHR 3R5JSZTwJ0

Job DescriptionSalary: POSITION SUMMARY The Upper St. Clair Community & Recreation Center provides our members and guests with a comprehensive range of recreation services including: fitness programs, swim programs (indoor and outdoor), summer camps, youth programs, older adult programs, and more. The Part-Time Group Exercise Instructor works under the supervision of the Group Exercise Coordinator and is responsible for preparing and instructing quality group exercise classes for all members and guests in a fun and safe atmosphere. The Part-Time Group Exercise Instructor will also be expected to provide quality customer services and be capable of providing general department and facility information to inquiring members. Essential Job Duties and Responsibility • Promote health & wellness as a representative of parks & recreation., • Promote the development of a healthy self-image., • Ensures all technical equipment is safe for participant use prior to class and all equipment is stored in designated areas at completion of class., • Provides members and guests with a well-prepared class including modifications for all fitness levels., • Educate members and guests on exercise class area policies, procedures and conduct., • Maintain detailed and accurate records of class participation information for payroll and class participation data collection purposes., • Maintain current training certifications through continuing education programs., • Resolves complaints and violations of facility rules by members and guests., • Works cooperatively with visitors and employees., • Attend and participate in meetings as required., • Always promote health and fitness and the Community & Recreation Center in a positive manner. QUALIFICATIONS Necessary Knowledge, Skills and Abilities • Knowledgeable of basic and advanced fitness information., • Ability to create quality client-specific exercise routines., • Must be competent in one-on-one to small group training, and exercise program development., • Demonstrate excellent interpersonal skills and the ability to communicate orally by speaking clear and fluent English., • Problem solving skills, as the employee must be able to resolve discrepancies and answer questions from members and employees tactfully and courteously., • Ability to perform well in a family oriented service-environment in a recreation setting., • Ability to work days, evenings, weekends and holidays. Education and Experience • Degree in exercise science or wellness-related field is preferred., • Nationally accredited training certification (AFAA, ACE, PhiPilates, etc.), and 1 or more years experience working as a group exercise instructor., • Current First Aid, CPR and AED certification. EQUIPMENT USED • The Part-Time Group Exercise Instructor must be familiar with and be able to demonstrate the use of all group exercise equipment located in the fitness studios including but not limited to dumbbells, jump ropes, aerobic steps, kettlebells, stability balls, bosu balls, and audio equipment. ESSENTIAL JOB FUNCTIONS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, equipment, or controls; and reach with hands and arms., • The employee must occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT • The work environment characteristics here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SELECTION GUIDELINES • Formal application, rating of education and experience; oral interview and reference check; job related tests may be required., • The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related, or a logical assignment to the position., • The job description does not constitute an employee agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Updated/Revised Jan 2024

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist clients with policy applications and renewals., • Handle client inquiries and provide timely responses., • Maintain accurate records of client interactions.QUALIFICATIONS:, • Strong communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionBenefits: • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist clients with policy changes and updates., • Process insurance claims and follow up with clients., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Strong communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Like working hard, having the time pass quickly, and feeling a sense of accomplishment? Come join our dynamic team, named a Best Practices Agency by IA&B for the 4th year in a row! Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Personal Account Representative will be responsible for providing exceptional service, educating our clients on coverage, and identifying revenue growth opportunities. Insurance industry or agency experience and knowledge is not required but would be beneficial. Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Dental Insurance Vision Insurance Health Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Maintain a retention (premium and PIF) rate of 93% on the existing book of business • Complete 100% of the proactive renewal reviews assigned to you by reaching out to clients within the week they are assigned and completing the necessary follow ups. This improves the client relationship, generates opportunity and reduces remarketing to better support retention efforts., • Treat each client interaction as an opportunity to add value by educating the client on coverage options, • Work efficiently and effectively with clients on their policies, • Educate the clients on the benefits of having Howard Hanna Insurance as their independent agent and actively demonstrate the value of the independent agent, • Follow agency cancellation and remarketing guidelines, • Review accounts when clients call in and work to improve coverage both through endorsements and coverage increases (Up sell), • Identify account rounding opportunities and proactively pursue them (Cross sell) i. Identify coverages/policies that clients have outside of our agency ii. Generate demand for coverage the client may not know is available (i.e. boat, umbrella, etc.), • Maintain a turnaround time of 24 hours on additional LOB requests, maximum 48 hours, • Set proper expectations with the client on when they will receive the quote. Daily update to the client is required if quote is not able to be delivered when promised., • Bind coverage/issue new policies with a minimum goal of 2 new lines of business added per week to contribute to team efforts by accomplishing related results. Provide outstanding service on claims, billing questions and endorsements • Work to manage clients expectations and complete the necessary follow ups to strengthen client relationships, • Call return times- no voicemail is our goal. All calls to be returned within the hour when possible and must be returned the same business day., • Resolve product/service issues by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expedite correction or adjustment; follow up to to ensure resolution, • Use every opportunity to confirm and update client contact information, • Service Personal Lines accounts in a manner so as to eliminate gaps in coverage, thus reducing E&O exposures, • Document the AMS management system h. Follow agency service standards on follow up and follow through Positive attitude and efficient work ethic • Work to increase and improve efficiency on a daily basis. This includes always finding ways to streamline processes, using technology tools to the fullest and limiting general distractions, • Possess and maintain a positive mental attitude, including positive working relationships with clients and agency personnel Other responsibilities as directed by your manager Requirements Principals Address difficult issues professionally and quickly Listen to learn and strengthen the agency Be relentlessly positive with the team Outlast the suck of adopting change Be driven to achieve the agencys goals Follow-Through Lives up to verbal and written agreements, demonstrating reliability and accountability, regardless of personal costs. Adaptability Quickly and proficiently absorbs new information, demonstrating intelligence and adaptability in learning and applying new skills or knowledge. Communication Communicates clearly and persuasively, both verbally and in writing, ensuring articulation without verbosity, and effectively convincing others when necessary. Teamwork Promotes a collaborative environment by reaching out to peers and cooperating with supervisors, fostering strong team relationships and collective success. Proactive Acts independently with initiative, bringing new ideas and solutions to the forefront, driving positive change and innovation within the company. Organization Effectively plans, organizes, and schedules tasks, focusing on key priorities to enhance productivity. Work Ethic Demonstrates exceptional productivity with minimal wasted effort, characterized by a dedication to working hard and efficiently. A proven track record of going beyond standard expectations, including the willingness to put in long hours when necessary to achieve outstanding results. Excellence Sets and expects high standards for personal and team performance, striving for excellence and quality in all endeavors. Upholds the highest ethical standards, earns trust through actions, and maintains confidence by doing what is right, not just what is easy. Receptive Maintains openness to feedback and criticism, soliciting input actively and responding calmly to enhance personal and team performance. • Please note candidates will be emailed an assessment upon applying. To be considered, candidates must complete the assessment and we will follow up upon reviewing * HowardHanna.com Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain client records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Strong communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionDescriptionAbout the Role: Elite Branding is looking for a motivated and detail-oriented Junior Account Representative to join our team. In this role, you will support our account management team by fostering client relationships, assisting with project coordination, and helping to deliver branding solutions that exceed client expectations. This is an excellent opportunity for someone eager to start a career in account management and develop strong client-service skills. Key Responsibilities Responsibilities: • Assist in managing client accounts, ensuring satisfaction and timely delivery of services., • Support the account management team with project coordination, updates, and follow-ups., • Communicate regularly with clients to understand their needs and provide relevant solutions., • Coordinate with internal teams to ensure client requirements are met effectively., • Conduct market research to keep clients informed of industry trends and insights., • Bachelor’s degree in Marketing, Business, Communications, or a related field., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to work well in a fast-paced environment and handle multiple tasks., • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)., • Competitive salary ($55,000 - $64,000 per year), • Comprehensive health and dental insurance, • Paid time off and holidays, • Professional development opportunities, • Employee wellness programs

To support this client, you should have at least one year of customer service experience. To be a Customer Service Representative, you will need:. As a Customer Service Representative,.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance, • Paid time off, • Training & development Location: Monroeville, PA | Job Type: Full-time About Us: The Verizon Wireless Zone in Monroeville, PA is looking for motivated, engaging, and outgoing people to join its sales team. We are a family-run organization, committed to delivering top-notch solutions to our clients. Our team is built on collaboration, innovation, and a drive for excellence. Pay and Benefits: • Salary: $30k - $60k/year, with top performers earning up to $80k+, • Base pay plus access to a 21% commission payout., • Kickstart Commission: 60 days of Kickstart Commission to earn faster, • Benefits:, • Sick time and vacation time., • Health, dental, and vision coverage., • 401(k) with employer match., • Flexible scheduling. Key Responsibilities: • Build and maintain client relationships, • Serve as the main client contact., • Identify new business opportunities within accounts, • Present sales quotes and new products., • Follow up with clients to address their needs, • Collaborate with teams for exceptional service., • Track KPIs to drive account growth.Qualifications:, • Experience in account management, sales, or a similar role., • Proficiency with Microsoft Office Suite., • Excellent problem-solving skills, able to manage multiple projects., • Ability to work independently and as part of a team., • Strong organizational and time management skills., • Experience in sales or management is a plus.

Job DescriptionBenefits: • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist clients with policy applications and renewals., • Handle client inquiries and provide timely responses., • Maintain accurate records of client interactions.QUALIFICATIONS:, • Strong communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionAssociate Wealth Advisor The JFS mission centers on helping clients realize their goals for current and future generations. To deliver the promise, we seek industry-qualified, forward-thinking individuals capable of complex problem-solving in a highly collaborative environment. As we grow, our firm offers opportunities for professionals looking to lead, inspire, and make a lasting difference in the lives of our employees and our clients. With more than $4 billion in assets under management, JFS Wealth Advisors provides purpose-driven individuals, businesses, and institutions with customized, solution-based financial planning and investment management. As an independent, fee-based, fiduciary firm, we aren’t incented to sell specific investment products. Our recommendations are rooted in clients’ best interests; their success is ours as well. We are actively recruiting an Associate Wealth Advisor to add a new member to our team. This position will have the opportunity to learn, grow and add value to our clients by working alongside our experienced staff of Wealth Advisors in our Pittsburgh, PA office. Responsible for providing advisor support and/or service to clients, with a career track toward becoming a Wealth Advisor. Serves as back-up to our Client Relationship Specialists. If you are looking for a dynamic firm with a collegial culture and growth opportunity, JFS is the place for you. Essential Job Functions • IDENTIFIES AND FULFILLS CLIENT'S FINANCIAL PLANNING NEEDS. Works with Lead Advisors to interview clients to determine assets, liabilities, cash flow, insurance coverage, tax status and financial objectives. Analyzes client's financial status, develops financial plans based on analysis of data and discusses financial options with client. Prepares personal financial plans for presentation by other professional staff and/or presents personal financial plans personally. Interfaces with other internal or external financial professionals, as needed., • ASSURES THAT CLIENT PLANS ARE EXECUTED AND MODIFIED AS NEEDED. Attends or Performs Progress Review meetings regarding financial plans and investment accounts. Maintains contact with client and/or Advisors to revise plans based on modified goals and needs of client or changes in investment markets, tax laws, retirement and insurance opportunities. Researches information to resolve complex client situations. Monitors investment accounts to assure that planned strategy is being implemented and transfers are proceeding properly., • COORDINATES CLIENT MEETING PREPARATION AND MEETING FOLLOW-UP. Works with an Advisor and Client Relationship Support to prepare for client meetings including developing meetings agendas, note review, account performance review, and completing Financial Goal Plan updates. Responsible to complete and/or monitor completion of meeting follow-up tasks. May also participate in client meetings as requested by Lead Advisor., • PARTICIPATION IN BUSINESS DEVELOPMENT ACTIVITIES. Participation in prospect and COI development activities of client service team., • PARTICIPATES IN FIRM TEAMS AS ASSIGNED. Participates in team meetings such as Financial Planning/Wealth Strategies Team and/or Investment Team and/or Business Development Team, and others as directed by supervisor(s)., • INTERFACES WITH CLIENTS TO PROVIDE EXCEPTIONAL SERVICE. Follows up with clients for additional information required by Advisors of their client service team. Meets with clients as requested by Advisors and follows up on client questions and concerns with Advisors. Serves as contact / resource for clients calling with questions regarding their asset management accounts. Executes on directions from clients to meet any of their transactional and other needs. Forwards calls or questions that cannot be answered to an Advisor as appropriate. Communicates daily with asset management team members regarding items that affect clients who are currently being served., • PROVIDES CLIENT RELATIONSHIP SUPPORT FOR ADVISORS. Facilitates and executes tasks and ensures prompt and complete follow through. May prepare performance reports, including certain institutional reports., • INTERFACES WITH CUSTODIANS, AS NEEDED. As backup to CRS support, may initiate transactions and paperwork, and communicate with custodians regarding alerts. Maintains appropriate documentation and records, as required by custodians and other regulatory bodies., • ASSISTS IN NEW CLIENT ONBOARDING AND ACCOUNT OPENINGS/TRANSFERS. Works with Advisors and Client Relationship Support to onboard new clients from initiation through completion. Assists and/or serves as back-up to Client Relationship Support to request contracts, DIMA Authorization Forms, driver’s license copies, and other appropriate new account and/or account transfer paperwork. Runs OFAC checks. Oversees transfer of assets and/or accounts to JFS. Coordinates preparation of an Investment Policy Statement (IPS) for the client’s portfolio prior to assigning a model to or trading the account. Ensures that accounts are properly set up in AdvisorView, including custom fields and CRM. Sets accounts up for any special features needed, including check writing, distributions, RMD’s, margin, etc. Works directly with clients and custodians, as needed and appropriate. Set up and maintain client portal in Advisor View., • SERVES AS BACK-UP TO COMPLETE ADMINISTRATIVE FUNCTIONS RELATED TO CLIENT'S ACCOUNTS. Processes additional funds into existing accounts as instructed. Provides delivery instructions for various types of assets. Fulfills distributions requests, including ensuring cash availability. Ensures, with Advisors, that RMDs are taken appropriately. Processes account closures and client terminations, including launching appropriate workflows involving compliance, operations, and billing. Completes required and requested account maintenance and account service (ex. beneficiary changes, address changes, etc.). Assists in coordination of quarterly and semi-annual investment review report preparation, review, and processing. Runs reports and global reports in AdvisorView as needed., • M EFFORT. Interacts with other employees to promote smooth work flow, identify and resolve problems, advance the firm’s image and accomplish results which support the mission of JFS Wealth Advisors.What do you need to be successful at JFS Wealth Advisors?, • Process orientation which will enable successful design, development, implementation and management of a high-quality financial planning process across the firm., • Ability to solve complex problems and form relationships with clients of all ages and levels of sophistication., • Attention to detail and self-motivation to achieve results., • Bachelor’s degree in a relevant field or equivalent work experience, Certified Financial Planner (CFP) or Series 65 while getting CFP and ability to produce a clean U-4.Competency: To perform the job successfully, an individual should demonstrate the following competencies:, • Problem solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in a group problem solving situations., • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others., • Client Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed., • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments., • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Must pass a background check, credit report, and drug screen. We thank you for your interest in JFS Wealth Advisors, LLC. JFS Wealth Advisors Participates in E-Verify Right To work: JFS Participation: Powered by JazzHR fN6hNAJyvX

Job Description JOB ANNOUNCEMENT Job Title: Birthday Associate Classification: Casual Part Time Compensation: $16.25 per hour About The Children's Museum of Pittsburgh: The Children's Museum of Pittsburgh provides innovative and inclusive museum experiences that inspire kindness, joy, creativity and curiosity for all learners. We forge connections with artists, community partners and neighbors to work on behalf of children, youth and families. We have a vision to transform education. We believe people of all ages can benefit from different types of learning experiences. Position Summary: ***This is a union position Responsible for assisting the Events Operation Manager and Senior Birthday Associate in coordinating and facilitating CMP hosted Birthday Parties and ensuring the effective operation of the overall program. The primary responsibility of the position is setup and tear down the party rooms, assist clients and guests throughout the party, facilitate and execute activities, and finalize sales. Essential Job Duties: • Assist the Sr. Birthday Associate in the overseeing of Birthday client reservations, • Secondary point of contact for Birthday Party inquiries and bookings., • Monitor each party to ensure it stays on schedule, • Primary coverage for Sr Birthday Associate when dictated by schedule., • Onsite presence during birthday parties., • Opening and closing the party rooms to ensure the party space is safe, clean, and enjoyable to visit., • Assist in managing reservations between the museum and birthday clients., • Ensures proper care, movement and storage of all equipment and supplies., • Inspects equipment and supplies for damage and inventory after use, communicates restocking needs with Sr. Birthday Associate., • Ensures that activities in the party spaces are appropriately organized and prepared for the next client or internal use of space (e.g. camps and alternative rentals)., • Provide knowledgeable, in the moment solutions to challenges that may arise relating to clients' needs., • Provides the highest level of service to the clients., • Ability to gauge guests' needs and accommodate accordingly., • Assist in implementation and execution of activities for the party guests., • Maintain a clean and organized work environment, including both public and private spaces., • Follows appropriate safety and security procedures and uses equipment and materials properly., • Ensure museum and grounds are returned to pre-party condition, • Assist admissions and the museum store as needed., • Assist with execution of Event Rentals as needed., • Understand, follow and enforce Museum policies and procedures., • Ability to support and facilitate emergency procedures (i.e. fire evacuation, accident reporting)., • Follows appropriate safety and security procedures and uses equipment and materials properly. Job Qualifications: Education: • Organized and Self-Motivated. Outgoing personality., • Demonstrate the ability to think objectively and make a quick decision in the best interest of the facility and the client., • Strong sense of time management to effectively maximize productivity and timeline., • Problem solving skills., • Excellent customer service skills., • Flexible mindset, enjoys problem solving., • Basic awareness and understanding of sales agreements., • Moves about the museum floor on a regular, consistent basis to set-up parties, monitor parties, supervise staff, and breakdown parties. Work Environment, Hours of Work, and Travel Requirements: • Required to work weekends., • Occasionally work evenings and extended hours., • Ability to work on as needed bases. Availability required 1 month in advance., • Ability to work outdoors and under moderate to unfavorable weather conditions., • Ability to work in a fast-paced public facing environment., • Demonstrate the ability to think objectively and make a quick decision in the best interest of the facility and the client. Our Employees are aware of this ad. The Children's Museum of Pittsburgh provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex (including pregnancy), sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran or military status, or any other characteristic or trait protected by local, state, or federal law.

Job Description ABOUT: Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning. On your path to becoming a financial advisor, you start as a financial representative focused on client-building and obtaining licenses. Our award-winning training programs equip you with the education, skill-building, and development strategies you need to be successful in building a financial planning practice that focuses on: • Asset & Income Protection, • Education Funding, • Investment & Advisory Services, • Trust Services, • Retirement Solutions We believe there’s more than one way to start, build, and grow your practice. As an entrepreneur, you can build your business in a way that aligns with your long-term vision and goals like opening an office, joining a sophisticated team, or becoming an advanced advisor. RESPONSIBILITIES: As a financial advisor, you will: • Grow your client base by making new connections, maintaining a strong referral network, and providing a great client experience, • Build personalized, holistic financial plans tailored to every client’s unique needs, • Manage your client’s financial plans to help them achieve their goals, • Grow relationships with clients to support them through every stage of life Training, licensing & designations Northwestern Mutual has been recognized for maintaining one of the best-trained sales forces in the country. We are committed to your continued training and development throughout your career. That starts with our award-winning curriculum designed to support your first three years in the business. In the program, you’ll hear from industry experts, learn the art of client acquisition to drive longevity in the career, and have access to our national network of tenured financial advisors to learn the business through first-hand experience. COMPENSATION & BENEFITS: • Performance-based earnings and revenue 1 :, • Average advisor annual earnings of $61K-$119K (based on 2018-2023 company average for representatives in the first 3 years), • Top 25% advisor annual earnings of $137K-$250K (based on 2018-2023 company data for top quartile advisors in the first 3 years), • Additional income structure to support training and early development, • Renewal income earned for continued client support and policy management, • Bonus programs and expense allowances, • Support for insurance licensing, Securities Industry Essentials®, Series 6, Series 7, Series 63, and more, • Certified Financial Planner® licensing support 2, • Fully company-funded retirement package and pension plan, • Competitive and comprehensive medical, vision, and dental plans, • Life Insurance and Disability Income Insurance, • Parental benefits at every stage of family planning QUALIFICATIONS: You could be right for this opportunity if you have: • Bachelor’s degree, • Entrepreneurial ambitions to be a business owner, • History of success in relationship-building or client-facing roles, • Excellent time-management skills, • Desire for continuous learning and collaboration, • Proficient critical thinking skills, • Strong communicator and interpersonal skills, • Strong sense of motivation and drive, • Legal authorization to work in the US without sponsorship Our Financial Advisors are valued partners and proud business owners. As such, they are considered independent contractors 3 for income tax purposes, and a statutory employee for Federal Insurance Contributions Act (FICA) tax purposes. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries, including Northwestern Long Term Care Insurance Company (NLTC), Northwestern Mutual Investment Services, LLC (NMIS) (Investment Brokerage Services), a registered investment adviser, broker-dealer, and member of FINRA and SIPC, and Northwestern Mutual Wealth Management Company® (NMWMC) (Investment Advisory Services), a federal savings bank. NM and its subsidiaries are in Milwaukee, WI. • Individuals are required to have a minimum of three years of service at Northwestern Mutual to qualify for the designation pre-payment and reimbursement program. 1. No level of income is guaranteed. As used here, “revenue” includes exclusively First Year and Renewal Commissions, Bonuses, Northwestern Mutual Investment Services, LLC and Northwestern Mutual Wealth Management Company commissions and fees, Strategic Employee Benefits Services commissions, and Expense Allowances. Data uses average revenue from 2018-2023; included revenue was positive and not equal to 0 and earned by full time, active Financial Representatives producing for the entire year each of the years data was used. First year range is $271.73 - $2,923,976.22. Source: Northwestern Mutual, 2024, 2. Certified Financial Planner Board of Standards Center for Financial Planning, Inc. owns and licenses the certification marks CFP®, CERTIFIED FINANCIAL PLANNER®, and CFP® (with plaque design) in the United States to Certified Financial Planner Board of Standards, Inc., which authorizes individuals who successfully complete the organization’s initial and ongoing certification requirements to use the certification marks., 3. Northwestern Mutual Financial Representatives are Independent Contractors whose income is based on production. If offered to apply for approval of a contract to become a Northwestern Mutual Financial Representative, a national criminal background check is required. Should the background check results provide information which would not allow someone to work for Northwestern Mutual, approval for contract will be withdrawn.

Job DescriptionBenefits: • Simple IRA, • Life Insurance, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Property & Casualty insurance license required ahead of first day of employment., • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Identify opportunities to cross-sale existing clients., • Passed Life & Health insurance license required within 6 months of employment.