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Job Description About Coalfire Coalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.But that’s not who we are – that’s just what we do.We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.And we’re growing fast.We’re looking for a Talent Acquisition Specialist to support our Talent Acquisition team. Work with Leaders of Talent Acquisition team to identify ways to provide a best-in-class candidate experience, review processes across all touch points of the candidate and hiring manager lifecycle. The Talent Acquisition Specialist will also be a strategic thought-partner in collaboration with other HR teams (Operations, HRBP team, etc.) in support of long-term company expansion and growth. Responsible for delivering and expanding our TA processes, tools, systems, and data analytics which enable the recruiting team to grow the company and take us to the next stage of our transformation. Provide process and system support for the Talent Acquisition team including, all on-boarding activity, researching and resolving system problems, unexpected results or process flaws, perform scheduled activities, recommend solutions or alternate methods to meet requirements. What You’ll Do • Build out recruiting metrics, reporting, and dashboards leveraging internal tools and making recommendations for new metrics, • Identify opportunities for operational excellence, both efficiency and effectiveness, • Support building a world-class candidate experience and ensure that both the vision and execution are shared company-wide, • Manage relationship and accountability with background check vendors, being involved in escalated incidences where on-time completion is not expected, • Act as ATS (Lever) subject matter expert across the business; own all account creation, troubleshooting, and reporting within Lever, • Lead weekly new hire orientation in partnership with other HR team members; presenting on benefits and enrollment, trainings, and answering new hire questions to provide the best first day experience possible for our new employees, • Develop and deliver new user training on systems and processes, and collaborate on creation and distribution of training material to relevant stakeholders, • Establish consistency in the interview structure and process including how we leverage our system in partnership with TA leadersWhat You’ll Bring, • Minimum 4 years of Talent acquisition, onboarding, and operations experience, • Deep understanding of modern Applicant Tracking Systems (knowledge of Lever preferred), • Experience working successfully in a high-growth, fast-paced environment, • Advanced abilities in Microsoft Office tools and ATS reporting tools, • Proven use of data and analytics to drive decisions, • Be a self-starter with a passion for recruiting, a high level of flexibility, commitment, and the ability to tackle ambiguity, • Ability to manage multiple priorities simultaneously and meet deadlines, • Proven ability to successfully work both independently and collaboratively to accomplish operational goals, • Confident communicator who can establish new processes, provide appropriate documentation, and train others accordingly, • Strong Data Analysis skills Why You’ll Want to Join Us At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office. Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options. At Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $MIN to $MAX based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you Cybersecurity professional who thrives in securing hybrid environments in a global organization? Do you thrive in leading modernization efforts and influencing technology direction across global platforms? Are you interested in joining a globally diverse organization where our unique contrib

We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers. We are an industry leader in cybersecurity with over two decades of experienc

Cybersecurity Incident Response Team (CIRT) Engineers are expected to respond to and mitigate/remediate cybersecurity alerts from Lumen assets. Support Security projects to improve Cyber Defense Team or Lumen's security posture. Solid understanding of information security fundamentals, host and netw

Virtual Cyber Security SDR, BDR, Contract to Hire — Location: United States (Virtual with Travel Throughout the US). Company Overview: Our Client is a leading provider of cutting-edge cybersecurity solutions to protect businesses from evolving digital threats. Their team of experts provides compre

We are seeking a skilled and motivated Cloud Security Engineer to join our cybersecurity team. The ideal candidate will have a deep knowledge of cloud security principles, hands-on experience with vulnerability assessment tools, and the ability to drive remediation through collaboration with enginee

Job Title: Consultant / Senior Tier 2 Engineer Location: Denver/Metro Area (On-site - As needed / Hybrid) Job Type: Full-Time Salary Range: $60,000 – $75,000 per year (Plus lucrative bonus program) About Us: PCG Systems is a dynamic Managed IT Services Provider delivering world-class technology solutions to businesses. We empower our clients through innovative IT strategies, robust cybersecurity frameworks, and cutting-edge cloud technologies. Join our team of industry experts and make a lasting impact in a fast-paced, client-focused environment. Position Overview: The Consultant / Senior Tier 2 Engineer plays a critical role within PCG Systems, providing expert-level support, consulting, and project leadership. This candidate will be an authority on Networking, Microsoft Infrastructure, Azure Infrastructure, Fortinet hardware, and best practices security. They will also serve as a Technical Account Manager for key clients, a mentor to junior staff, and a technical advisor for strategic projects. Looking for someone looking to grow into a Tier 3 role. Key Responsibilities: • Technical Expertise:, • Architect, implement, and support advanced Networking solutions, including switching, routing, and wireless infrastructure., • Manage and optimize Microsoft Infrastructure (AD, Group Policy, Exchange, and Hyper-V environments)., • Design and deploy Azure Infrastructure solutions (IaaS, PaaS, and hybrid environments)., • Configure, maintain, and troubleshoot Fortinet firewalls and security appliances., • Proactively monitor, assess, and enhance client security postures, including vulnerability management, endpoint protection, and incident response., • Technical Account Management:, • Act as the primary technical advisor for assigned clients, ensuring their IT strategies align with business objectives., • Conduct regular business reviews with clients, providing insights into system performance, potential risks, and improvement opportunities., • Build strong relationships with client stakeholders, gaining a deep understanding of their business needs and goals., • Coordinate with internal teams to ensure timely resolution of client issues and proactive delivery of services., • Project Leadership:, • Lead multi-phase client projects such as migrations, infrastructure upgrades, and advanced security deployments., • Serve as a technical advisor to clients, helping align technology strategies with business goals., • Coordinate with stakeholders to deliver projects on time and within budget., • Escalation Point:, • Resolve Tier 2 escalations across all technical disciplines., • Troubleshoot complex environments and root-cause critical system issues., • Mentorship & Collaboration:, • Guide Tier 1 staff in troubleshooting and skill development., • Collaborate with account managers to identify opportunities for enhanced client service. Required Qualifications: Experience: • Minimum 5+ years in an MSP., • Proven experience managing enterprise-level Networking and Microsoft Infrastructure environments., • Hands-on experience with Azure cloud deployments and management., • Advanced configuration and management of Fortinet appliances (firewalls, switches, and SD-WAN)., • Experience in Technical Account Management, with a proven ability to build client relationships and align IT with business objectives. Technical Proficiency: • Expert-level knowledge of Active Directory, DNS, DHCP, and Microsoft 365., • Deep understanding of networking protocols (TCP/IP, VLANs, BGP, OSPF)., • Strong grasp of cybersecurity best practices (firewalls, SIEMs, MFA, EDR)., • Experience with backup and disaster recovery solutions (Veeam, Datto, or similar). Certifications (preferred): • Microsoft Certified: Azure Solutions Architect Expert, • Fortinet NSE 4 or higher, • Cisco CCNP or equivalent networking certification, • CompTIA Security+ or CISSP Core Competencies: • Exceptional problem-solving skills and attention to detail., • Strong written and verbal communication skills for client interactions., • Leadership ability with a passion for mentorship and team collaboration., • Ability to manage multiple priorities in a high-paced environment., • Proven ability to develop and maintain strong client relationships through proactive communication and strategic planning. Benefits: • Competitive salary and lucrative bonus/profit sharing structure., • Health, dental, and vision insurance., • Paid time off, Holidays, and flexible work schedule., • Ongoing professional development opportunities., • 401(k) with company match If you're ready to take on a leadership role within an innovative and collaborative environment, PCG Systems wants to hear from you! Join us and shape the future of IT solutions.

Deep understanding of cybersecurity frameworks, standards, and certifications (e. CISSP or other relevant cybersecurity certification. Provide strategic legal advice on cybersecurity laws, regulations, and frameworks (e.

The Cybersecurity and Digital Risk (CDR) team protects operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. The mission is to embed cybersecurity and digital risk management into every aspect of the business while promot

Experience in product or services based sales typically gained over 5-7 years in a technology company, ideally cybersecurity. Lead creation of multi-year strategic account management plans for top accounts, based upon identified client business, technology, and cybersecurity goals, coupled with Opti

Proficient in prescribing and implementing automated cybersecurity testing principles and best practices for unit, component, interface, and system-level tests. JOB TITLE: Principal SDET Cybersecurity Test Engineer. In this key role, the Principal SDET is responsible for identifying vulnerabilities

Work closely with cross-functional teams, including senior business and legal stakeholders, to provide information security and cybersecurity strategy and guidance to support operations and new initiatives. Expertise in information security industry frameworks and standards such as NIST Cybersecurit

You can look forward to fast pace and dynamic hands-on experiences with engagements and project assignments designed to deepen your technical knowledge and overall experience in cybersecurity. Helping our clients navigate complex cybersecurity related challenges such as:. Cybersecurity standards cur

Contribute to the security community by developing open-source tools, methodologies, or frameworks that enhance software supply chain security. If you are excited about making a real impact in cybersecurity and shaping the future of software supply chain security, we’d love to hear from you!. This

Founded and operated by security practitioners with decades of experience, the UltraViolet Cyber security-as-code platform combines technology innovation and human expertise to make advanced real-time cybersecurity accessible for all organizations by eliminating risks of separate red and blue teams.

We’re in business to secure the modern world.Operant’s unique technology solves several of the biggest problems in modern cybersecurity - protecting applications across every layer of the cloud native stack from infra to APIs, and data to AI.We are passionate about bringing state of the art tech

Join one of the nation’s most respected health systems as a.You will be responsible for building impactful playbooks with SOAR, supporting elite incident response teams, and expanding your influence in automated cyber defense.Our client is a leader in the healthcare space with 12.They are continui

Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. The Principal Architect - Application Cybersecurity validates that ou

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero-trust-based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that. As a District Sales Manager, you will lead a team of field sellers and to help formulate and execute a strategy to maximize business growth. You are instrumental in developing and managing your team to generate revenue and achieve individual, team, and organizational quotas. We are looking for a proven first-line sales leader with great energy, leadership, and initiative to drive team performance and revenue growth for our sales team. Your Impact • Deeply understanding your customers’ needs by doing the research to develop insight into their priorities, • Bring support to your team by participating in and leading prospect meetings, • Deep dive into weekly territory pipeline and forecasting activities to coach direct reports on strategies to drive closure, • Actively engage in territory planning and development, relationship development and opportunity to drive revenue by supporting and assisting your team in closing opportunities, • Lead a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team, • In-depth technical knowledge of our portfolio with the ability to take a holistic approach to help solve our customers' problems, • Drive and oversee team selling opportunities, • Holds team and self accountable to achieve challenging goals while maintaining a forward-thinking approach when faced with setbacks, • Ability to communicate with leaders at all levels, including C-suite and establishes open and trusting relationships, • Successfully influences others through change management, • Development of a winning team, including recruiting, hiring and training while upholding our core values.Qualifications Your Experience • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry, • Experience with channel and partner sales models, • Proven leader with the ability to create high performing teams in a rapidly growing sales environment., • Year over year track record of successful sales pipeline management and results, • Highly driven individual with an execution focus and a strong sense of urgency with an entrepreneurial mindset., • Track record of consistently delivering revenue numbers and goals while maintaining a focus on team development and growth., • Capable of successfully managing significant client escalations and issues, • Excellent at influencing others, both externally and internally; ability to communicate effectively and build consensus across various functional groups to achieve goals., • You're a leader and you know that to get the best results, you also have to be a great team player, building excellent rapport and collaboration with cross-functional teams. Additional Information The Team Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $300,000 - $440,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Job Description Join the Technology Response Team as a Part-Time Appointment Setter Marketing professional and be a vital part of our mission to enhance computer and network security solutions for businesses across various industries. As the landscape of cybersecurity continues to evolve, our team is dedicated to providing innovative and proactive security measures that protect valuable data and assets. In this role, you will be essential in generating leads and ensuring potential clients understand the importance of our services. You will leverage your communication skills and marketing acumen to set up appointments with prospective clients who may benefit from our security solutions. Working closely with our sales and marketing teams, you will help identify target audiences, engage them through compelling communication strategies, and facilitate conversations that lead to increased sales opportunities. This position is perfect for someone who is self-motivated, organized, and passionate about technology and security. By joining us, you will play a crucial role in the growth of our business while gaining valuable experience in the fast-paced field of cybersecurity marketing. If you're looking for a flexible work schedule and the chance to be part of a transformative team, we encourage you to apply today! Responsibilities • Generate and manage a list of potential clients through research and outreach., • Initiate contact with leads via email, phone calls, and social media to introduce our services., • Set up appointments for the sales team to meet with potential clients., • Make 10-20 calls an hour, • Maintain accurate records of leads and outcomes in our CRM system., • Follow up with leads to ensure interest and schedule meetings as appropriate., • Develop and refine outreach strategies based on feedback and response rates., • Proven experience in sales, appointment setting, or a related marketing role., • Excellent communication skills, both verbal and written., • Strong organizational skills with the ability to manage multiple tasks effectively., • Ability to work independently and as part of a team in a remote environment., • Proficiency in using CRM software and other marketing tools., • A passion for technology, specifically in the area of computer and network security. This is a part-time only role. You can expect about 20 hours per week. $18.00-$20.00 per hour based on experience. • Quality appointment sat bonus', • 401(k) Retirement with company contribution We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. At Ping Identity, we are the champions of identity-defined security, enabling secure connections and digital trust for the world's leading enterprises. As the Senior Manager of Quality Engineering for our flagship PingOne platform, you will be at the heart of that mission. This is a high-impact leadership role where you won't just manage a team; you will architect the future of quality for a mission-critical, multi-tenant SaaS solution. You will lead a talented team of Quality Engineers, collaborate with fellow leaders to forge a cohesive vision for quality, and own the end-to-end testing strategy. This includes spearheading the evolution of our automation frameworks, pioneering the use of AI to enhance testing efficiency, and embedding quality gates deep within our CI/CD pipelines. You will report to the Senior Director of Quality Engineering. If you are driven to enhance engineering velocity, guarantee product excellence, and uphold the enterprise-grade trust our customers place in us, we want to talk to you. What You'll Do • Lead & Mentor: Mentor and lead a high-performing team of Quality Engineers and Architects responsible for our SaaS and hybrid multi-tenant products., • Set the Vision: Establish and champion the technical vision for quality across the organization, influencing engineering-wide practices and standards., • Drive Strategy: Spearhead the evolution of our test automation strategy, standardizing tools and pioneering the use of AI/ML to increase testing efficiency and coverage., • Lead by Example: Provide hands-on technical leadership through architecture design, code reviews, and framework enhancements, setting a high bar for engineering excellence., • Collaborate for Impact: Partner with Product Management, Development, and SRE leaders to build a cohesive, quality-first culture and drive strategic initiatives from concept to delivery., • Own the Metrics: Define and evangelize key quality and performance metrics (KPIs), including DORA metrics and defect escape rates, using data-driven insights to continuously improve the development lifecycle., • Plan for Growth: Own the strategic planning for your organization, including headcount, budget forecasting, and resource allocation to align with business objectives.Required Qualifications, • 5+ years of direct people management experience in Quality Engineering, with at least 3 of those years leading teams in a multi-tenant SaaS environment., • Proven success in hiring, developing, and retaining outstanding engineering talent., • Demonstrated expertise in designing and leading the development of modern test automation frameworks for comprehensive UI and API testing using tools like Java, TestNG, Selenium, and/or Playwright., • Hands-on expertise with enterprise-grade technology stacks, including experience with distributed systems like Cassandra and Kafka, and cloud-native environments (AWS, Kubernetes)., • A track record of leveraging deep QA industry knowledge to drive innovative process improvements and foster a culture of continuous quality enhancement., • Bachelor's Degree in Computer Science, Engineering, or a related field, or equivalent practical experience.Desired Qualifications, • Fundamental knowledge of Identity and Access Management (IAM) concepts., • Familiarity with identity protocols such as SAML, OAuth, OpenID Connect (OIDC), and SCIM. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As the Senior Manager of Training & Enablement, you will lead the strategy, design, and measurement of enablement programs that empower our global support organization to perform at its best. You will be responsible for building scalable, outcome-driven efforts that align directly to business KPIs, enabling our teams to deliver extraordinary customer experiences. Reporting to the Sr. Director of Knowledge & Enablement, you will partner closely with leaders across Ping to align enablement initiatives with business priorities. This role requires both strategic vision and execution excellence, shaping the future of how we enable our teams through data-driven approaches, improved measurement and reporting, and business transformation initiatives. Success in this role will depend on your ability to design and deliver training that addresses the six core types of adult learning - visual, auditory, reading/writing, kinesthetic, experiential/problem-based, and social/collaborative - ensuring programs are engaging, scalable, and impactful. You will: • Lead the strategy and delivery of global training and enablement programs, ensuring they are outcome-driven and tied to KPIs., • Build scalable programs that balance technical training, process adoption, and development of human skills (communication, EQ, growth mindset)., • Conduct ongoing assessments and evaluations of enablement programs and initiatives, measuring their impact and effectiveness., • Move beyond execution alone by developing robust reporting and measurement frameworks to demonstrate program impact and ROI., • Drive innovation in enablement by leveraging data and analytics to optimize adoption, retention, and performance outcomes., • Stay updated with industry trends, and training and enablement strategies and initiatives, bringing best practices into program design., • Drive a culture of collaboration and effective communication across Ping, fostering cross-functional alignment and knowledge sharing., • Bachelor's degree or equivalent experience with 8+ years in enablement, training, business transformation, or learning & development, with 3+ years in a leadership role., • Proven track record of successfully leading and managing enablement initiatives, driving productivity and performance improvement., • Strong project management and organizational skills, with the ability to manage multiple initiatives and priorities., • Strong business transformation skills with a track record of shifting organizations from executional to strategic, data-driven enablement approaches., • Demonstrated ability to design, adapt, and deliver enablement programs that address the six key types of adult learning:, • Visual (diagrams, charts, graphics, visual storytelling), • Auditory (lectures, discussions, recorded content), • Reading/Writing (structured manuals, written guides, process documentation), • Kinesthetic (hands-on practice, simulations, role-play), • Experiential/Problem-Based (case studies, real-world scenarios, application-based learning), • You have experience in a global SaaS or technology environment., • You hold a certification or have practical experience in Organizational Change Management (OCM)., • You have applied structured problem-solving methodologies (e.g., Kepner-Tregoe) to enablement and training programs., • You have built or scaled coaching programs to drive behavioral change and employee development., • You are energized by leading business transformation in a collaborative, fast-paced environment. In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. We are seeking a dynamic Product Management, Director to lead the strategy, development, and lifecycle management of our Professional Services, Customer Success, and Support offerings. This role will define and evolve our services portfolio, ensuring our offerings drive measurable customer value, are scalable, profitable, and aligned to customer needs across their Ping Identity journey. About you: • You will bring a strong product mindset to services innovation, leveraging AI, cloud, and human expertise to deliver differentiated experiences for our customers., • Define, evolve, and manage the services and success offering portfolio (Professional Services, Customer Success, and Support), ensuring clear value propositions and alignment to customer journey stages., • Work with key stakeholders and leaders to simplify the plan portfolio, communicate the value of the plans to both internal and external stakeholders and build a roadmap that delivers wild customer success., • Offering Development: Design innovative, scalable, and profitable service offerings, combining digital tools, AI-driven experiences, and expert services., • Leverage best in class pricing strategies that balance margin delivery with customer attach., • Cross-functional Collaboration: Work closely with Sales, Pre-Sales, Customer Success, Product Management, and Marketing teams to integrate offerings into go-to-market strategies., • Work collaboratively with other members of the product management team where success offerings interface with other services or products in the overall portfolio., • Metrics-Driven Management: Build frameworks for offer adoption, attach rates, profitability, NPS/CSAT scores, and customer outcomes., • Customer-Centric Design: Incorporate customer feedback, market research, and competitive insights into offering design and lifecycle management., • Understand customer needs and build use-cases to drive plan improvement and develop new success offerings., • AI and Automation Integration: Drive opportunities to embed AI, automation, and telemetry into services to enhance customer experience and operational efficiency., • Field Enablement: Develop enablement programs and sales tools to support offering adoption and sales success., • Provide support to field sales/pre-sales teams: during sales pursuits, positioning and communicating success offerings, quoting and responding to related questions., • Work with the field teams to ensure innovation in the field is incorporated back into the success portfolio to serve customers., • Lifecycle Management: Own the complete lifecycle of offerings—launch, evolution, sunsetting—with a focus on innovation, ROI, and continuous improvement., • 10+ years of experience in Product Management, Customer Success, Professional Services, or Support roles., • Proven track record of designing, launching, and managing service or success offerings at scale for SaaS or enterprise software companies. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Scaled Customer Success Leader will report to the SVP, Customer Success & Renewals and ensure the long-term profitability and sustainability of Ping's customers by leading initiatives that drive success at each step of the customer journey. The leader will also enable customer value-realization at scale by delivering the customers' desired outcomes across both digital and scaled resourcing models, so Ping may drive expansion and realize the full value of the partnership. Key responsibilities will include: • Defining and driving the strategic vision for the scaled customer success program, ensuring alignment with overall business goals and a focus on customers under $250K in revenue., • Designing and executing a world-class scaled success model, leveraging digital and automated strategies, including a pooled team of contractors., • Leading, building, and developing a high-impact team of contractors executing "CSM lite" motions focusing on recruitment, onboarding, and continuous development to ensure they operate with urgency and drive measurable results. Oversight & management of the outsourced teams., • Implementing a comprehensive digital strategy for the customer journey, from a digital onboarding experience to proactive engagement based on customer segmentation and risk profiles., • Design, build and roll out of various plays required to drive success & renewal (including support of out quarter risk forecasting) in the scaled space., • Partnership with key stakeholder groups across Ping including Training, User Documentation and Community to ensure cohesive scaled customer experience strategy across required functions., • Design, build, and deliver a comprehensive scaled success strategy inclusive of scaled resource engagement, guided digital journey, and the measurement of success across each milestone., • Establishing and analyzing key performance indicators (OKRs, KPIs) and other metrics to effectively measure the success of the scaled customer base including renewals, health scores, and growth., • Driving business value by enabling customers to achieve desired outcomes and maximizing value realization across the platform, contributing to increased revenue and retention., • Fostering a customer-first culture across the organization and maintaining robust cross-functional partnerships to ensure alignment on customer needs., • Optimizing and managing all scaled CS processes, including onboarding, training, and renewals, while continuously testing and improving tactics., • Acting as a key advisor for product adoption and identifying potential risks by staying informed about Ping's release schedules., • A minimum of 10 years of experience in Customer Success, Onboarding, or Professional Services, with at least 5 years in a leadership capacity at a high-growth SaaS organization., • Proven expertise in managing and scaling customer success programs, with a focus on digital and automated engagement models., • Experience in recruiting, developing, and leading a high-impact team of pooled success managers or contracted success management resources., • Strong persuasion, argumentation, and diplomacy skills to manage and build consensus throughout the customer success department, its activities, and relevant stakeholders., • High emotional intelligence, and experience in applying those skills in a business context to influence positive outcomes for customers, partners, and team members., • A deep understanding of software businesses, with knowledge of both the subscription and renewal models., • Expert communication skills and the ability to hold C-level customer conversations that drive business for both parties and move the relationship forward., • Business development knowledge and, ideally, experience growing a business., • A strong analytical and goal-oriented mindset with a bias towards action, backed by expert-level people and project management knowledge and skillset., • Advanced business experience and the ability to create strategies, guidelines, and objectives and implement them while driving business growth and creating data-driven reports., • Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management., • A strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions., • The ability to analyze technical concepts and translate them into business terms, as well as explain complex technical concepts to customers., • A strong combination of technical and leadership skills., • A naturally curious and proactive approach to uncovering adoption blockers and risks., • Experience with Salesforce.com, Gainsight, or equivalent CRM systems. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Global Support Organization (GSO) is primarily responsible for providing product support to customers to deflect non-defect and non-feature cases from Product Development. The cloud technical support engineer, reporting to the technical support manager, is responsible for providing product support to customers on the products used in their cloud environments, as well as assuming system administration responsibilities in certain areas. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. You will: • Manage and complete support cases and service requests for customers, • Monitor and Administer PingFederate, PingAccess, and PingDirectory in a devops environment, • Provide communication with and between customers and other supporting teams across the organization, • Update processes, documentation, and knowledge base as changes are made or discovered, • Assist in coordinating and diagnosing issues in customer environments, • Advanced Certification or minimum 2 years experience supporting at least 2 of the following:, • PingFederate, • PingDirectory, • PingAccess, • Identity Manager, • Data analysis and correlation - Utilizing data analytics to correlate disparate data points and logs to draw conclusions about the source of a problem, • Complex System Analysis - Understanding and diagnosing issues within highly complex and integrated systems., • Root Cause Analysis - Digging deeper into problems to understand the underlying causes, not just the symptoms., • Excellent understanding of IAM Security best practices, • Experience working in a Kubernetes environment, • Experience with networking, • Experience in System Administration of an enterprise environment, • Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc., • Excellent customer service skills In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Global Support Organization (GSO) is primarily responsible for providing product support to customers to deflect non-defect and non-feature cases from Product Development. The cloud technical support engineer, reporting to the technical support manager, is responsible for providing product support to customers on the products used in their cloud environments, as well as assuming system administration responsibilities in certain areas. You will work closely with platform engineering in ensuring that customer inquiries are addressed, and that the products running in the cloud environment are well-maintained, while being exposed to several technologies and practices, such as AWS, Kubernetes, and devops. Work Schedule • There are two shift options, Thursday to Monday or Friday to Tuesday., • Manage and complete support cases and service requests for customers, • Monitor and Administer PingFederate, PingAccess, and PingDirectory in a devops environment, • Provide communication with and between customers and other supporting teams across the organization, • Update processes, documentation, and knowledge base as changes are made or discovered, • Assist in coordinating and diagnosing issues in customer environments, • Advanced Certification or minimum 2 years experience supporting at least 2 of the following:, • PingFederate, • PingDirectory, • PingAccess, • Identity Manager, • Data analysis and correlation - Utilizing data analytics to correlate disparate data points and logs to draw conclusions about the source of a problem, • Complex System Analysis - Understanding and diagnosing issues within highly complex and integrated systems., • Root Cause Analysis - Digging deeper into problems to understand the underlying causes, not just the symptoms., • Excellent understanding of IAM Security best practices, • Experience working in a Kubernetes environment, • Experience with networking, • Experience in System Administration of an enterprise environment, • Proficient in querying with tools like ElasticSearch/Kibana, Cloudwatch, Jira, etc., • Excellent customer service skills In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. You will: • Manage and scale multiple cloud accounts (AWS, Azure, GCP) accounts with automation technologies, • You will deploy and debug cloud stacks, educating teams on new cloud projects, and ensuring the security of our cloud infrastructure, • As a cloud operations engineer, you will identify the most optimal cloud-based solutions for our internal users and maintain cloud infrastructures following best practices and company security policies, • Stay current with industry trends and leading practices and mentor and train peers and colleagues as necessary, • 5+ years experience with Linux/UNIX systems administration, • 5+ years Amazon Web Services (AWS), including managing AWS Organizations, policy and role management and implementation, • 2+ years GCP or Azure experience, • 5+ years experience in scripting skills (Python/Ruby/Bash/Go), • Experience provisioning public cloud resources using frameworks such as CloudFormation and/or Terraform, • Solid experience with server configuration with Ansible/Puppet/Chef/Salt, • Experience using GitHub in a team environment (merge requests, branching, push, and pulls) and related SDLC concepts and implementations, • Experience with Docker and container orchestration (Kubernetes), • Experience with DevOps automation platforms such as Jenkins or GitHub Actions, • Develop monitoring solutions and analysis across multiple data centers In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As the Senior Director of Technical Account Management, you will lead a global organization focused on the technical enablement, resiliency, and operational excellence of Ping's most strategic and complex customers. Your mission is to ensure customers are successful in scaling, optimizing, and securing their environments through hands-on, technical partnership. What You Get To Do In This Role: • Lead a global organization of Technical Account Managers and Support Account Managers delivering premium, white-glove customer experiences to enterprise clients., • Reimagine the premium offerings in partnership with the customer experience organization to continually evolve our premium support services., • Build and execute a long-term vision and scalable operating model for TAM & SAM that aligns with Ping's growth trajectory., • Foster a culture of customer advocacy, ensuring TAM & SAM teams are trusted advisors who create long-term value., • Drive operational excellence and continuous improvement through automation, process optimization, and AI integration., • Provide thought leadership to lead strategic initiatives and special projects that elevate the customer experience and improve business outcomes., • 15+ years of experience in customer-facing operational leadership roles within enterprise technology companies., • Exceptional executive presence with excellent communication, influence, and stakeholder management skills; strategic and analytical thinking with exceptional executional discipline under pressure., • A proven track record of transforming and scaling support or customer success organizations or offerings globally., • Experience-based understanding of SaaS, enterprise software, cloud infrastructure, and support service delivery models., • Bachelor's degree required; advanced degree (MBA, etc.) is a plus. Salary Range USA:$180,000 to $219,511 + Bonus & Equity In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a Senior DevSecOps Engineer to join our growing cybersecurity team. In this critical role, you will be responsible for embedding security throughout the software development lifecycle, ensuring best practices across cloud infrastructure, automation, and secure coding. The ideal candidate will bring 5+ years of experience in DevSecOps, network security, or security architecture, with a strong understanding of security automation and cloud-native platforms. Responsibilities: • Collaborate with development, operations, and security teams to integrate security into the CI/CD pipeline, ensuring that security is embedded at every stage of the software development lifecycle., • Design, implement, and maintain security automation tools and processes to identify, manage, and remediate vulnerabilities in the development and production environments., • Develop and enforce security policies, standards, and best practices for cloud-based and on-premises infrastructure., • Monitor and analyze security vulnerabilities and incidents, providing timely and effective remediation., • Perform regular security assessments, including code reviews, vulnerability scans, and penetration tests, to ensure the security of applications and infrastructure., • Implement and manage security tools such as firewalls, intrusion detection/prevention systems, and endpoint protection., • Work with development teams to ensure secure coding practices and compliance with security standards., • Lead efforts to secure Kubernetes clusters and containerized environments., • Manage infrastructure as code (IaC) using tools like Terraform, OpenTofu, or CloudFormation to ensure secure and scalable deployments., • Automate security tasks and processes using Python and shell scripting., • Stay up-to-date with the latest security threats, technologies, and industry trends, and apply this knowledge to enhance the security posture of the organization., • Minimum of 5+ years of experience in DevSecOps, DevOps, or a related field, with a strong focus on security., • Experience with AWS or deep fluency in one of GCP or Azure, with a strong desire to expand knowledge into AWS., • Proficiency with CI/CD tools such as Github Actions, Jenkins, GitLab CI, or CircleCI, and experience in integrating security tools into these pipelines., • Hands-on experience with Kubernetes, including securing and managing clusters in production environments., • Proficiency with infrastructure as code (IaC) tools such as Terraform, OpenTofu, or CloudFormation., • Strong programming skills in Python and shell scripting for automation and security tasks., • Knowledge of security best practices, including secure coding, encryption, authentication, and access control., • Excellent problem-solving skills, with the ability to troubleshoot complex security issues., • Strong communication skills, with the ability to convey technical security information to non-technical stakeholders., • Must be a US Citizen or legal permanent resident (Xometry handles ITAR data), • Experience in security architecture and designing secure systems., • Knowledge of JavaScript and securing JavaScript-based applications., • Relevant certifications such as CISSP, Security+, or AWS Certified Security – Specialty., • Experience with automating security in a microservices architecture., • Bachelor's degree in Computer Science, Information Security, Engineering, or a related field (or equivalent work experience). #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Senior Director, Technical support is a strategic leadership role responsible for overseeing the AMER cloud technical support function and ensuring exceptional customer experiences. Reporting to the VP Global Support, this position will lead and manage the AMER Cloud Support team, develop and execute support strategies, and drive continuous improvement to meet customer needs and expectations. The senior director will collaborate closely with cross-functional teams to optimize support processes, enhance customer satisfaction, and contribute to the overall success of Ping. Main Responsibilities: • Develop and execute the overall cloud support strategy, aligned with the company's business goals and customer needs., • Lead and manage the AMER Cloud Technical Support team, fostering collaboration, professional growth, and excellence in customer service., • Define and implement support processes, policies, and metrics to ensure prompt and effective resolution of customer issues., • Establish and maintain service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve support effectiveness and customer satisfaction., • Drive the adoption and utilization of support tools, technologies, and systems to enhance support productivity and enable data-driven decision-making., • Collaborate with cross-functional teams, including Success, Product Management, Cloud Engineering, and Quality Assurance, to identify and address product-related issues and improve product reliability and usability., • Develop and deliver customer support training programs to enhance the skills and knowledge of support team members., • Foster a customer-centric culture within the support organization, promoting a proactive and empathetic approach to customer interactions., • Deploy operational improvements leveraging automation, AI, and Process standardization, • Establish and maintain strong relationships with key customers, acting as a trusted advisor and escalation point for critical issues., • Monitor and analyze support metrics and customer feedback, providing insights and recommendations to executive leadership to drive continuous improvement., • Manage and allocate resources effectively to meet business objectives, including staffing, budgeting, and project prioritization., • Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field or similar experience., • Extensive experience in a senior leadership role in Customer Support or Technical Support within the technology industry., • Proven track record in leading and managing a high-performing Customer Support team. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. PingOne Multi Tenant Site Reliability Manager At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado, USA and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Ping Identity SRE, you will be involved in every facet of our On-Demand SaaS services and will build, deploy, and maintain the infrastructure of one of the largest identity platforms in the world. We follow a DevOps model: our teams are integrated with development teams, and running continuous deployments daily, and SREs are expected to provide input in the product's design, development, deployment, and operations. Working within the Cloud Operations team, you'll manage a team that builds automated infrastructure and deployments. You'll be the expert on operational excellence and how systems can be built to be; redundant, scalable, and observable. Responsibilities: • Leadership and Mentorship of a team of 8-10 SREs., • Oversee and maintain our production infrastructure hosted on AWS with a 99.99%+ uptime SLA, • Collaboration with other SRE, Security and Development teams., • Define processes for the team to efficiently meet target dates., • Drive projects to completion working with multiple Development teams., • Capacity analysis and planning., • Effectively manage and scale infrastructure through automation standards., • Analyze complex system behavior, performance and application issues., • 3+ years experience leading a software focused SRE team of 8-10 staff., • Experience working in organizations with a global presence., • The ability to drive decisions around build vs buy., • Develop, maintain and administer modern infrastructure tooling with an emphasis on Infrastructure As Code (IAC)., • Experience provisioning public cloud resources using IAC tools such as CloudFormation and Terraform., • Knowledge of scripting and programming standards (Python/Ruby/Bash/Go/etc.), • Experience with Docker and container orchestration (Kubernetes)., • Experience using Git in a large team environment., • Experience with Security design principles., • Experience in a high-volume or critical production service environment., • Familiarity with observability tooling such as NewRelic, Splunk, Grafana, and Cloudwatch., • Familiarity with DevOps automation tools such as Jenkins, Artifactory, Spacelift We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. The Principal Architect - Application Cybersecurity validates that ou

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Senior Information Security Engineer - Austin, TX (Hybrid). Are you Cybersecurity professional who thrives in securing hybrid environments in a global organization? Do you thrive in leading modernization efforts and influencing technology direction across global platforms? Are you interested in join

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial custom

Description Leidos is seeking a Senior Systems Engineer to support the United States Antarctic Program (USAP) under the National Science Foundation’s Antarctic Support Contract (ASC). This is a rare opportunity to apply your advanced systems engineering expertise to one of the most unique and mission-critical environments in the world. As a senior member of the Information Technology & Communications (IT&C) Data Systems Team, you’ll design, deploy, and maintain critical Linux-based infrastructure supporting the core production systems for the USAP. This position may include temporary deployments to Antarctica, depending on operational needs and management discretion. Must obtain a Public Trust security clearance prior to start date. This process could take up to 4 months. The anticipated salary range for this role is $80,000 - $120,000. This position is expected to be funded on Oct 1, 2025, and there is approximately 1 year left on the Antarctic Support Contract. Key Responsibilities System Design & Implementation • Design, engineer, and implement infrastructure projects aligned with USAP mission requirements., • Analyze, specify, and document communications and systems requirements for distributed environments., • Lead installation, configuration, migration, and upgrades across multi-platform systems (Linux, Windows, Hyper-V/VMware). Operations & Administration • Administer and maintain Red Hat Enterprise Linux (RHEL) systems and services., • Manage containerized workloads and Red Hat OpenShift clusters., • Perform backup and recovery operations, and monitor system performance using tools like Veeam and Elastic Stack., • Maintain secure configurations aligned with DISA STIGs and other cybersecurity best practices. Automation & Tooling • Develop and execute automation using Ansible, bash, and Python scripts., • Administer Red Hat Satellite and Git environments., • Manage BIND DNS servers and contribute to DNS/DHCP configurations. Collaboration & Support • Work cross-functionally with Architecture, Network Operations, Information Security, and Client Services teams., • Create and maintain technical documentation for infrastructure and operational procedures., • Provide mentorship and code reviews for junior technical staff., • Participate in a 24x7 support rotation and provide escalation-level troubleshooting. Required Qualifications • Bachelor’s degree in Engineering, Computer Science, or related field with 4+ years of relevant experience (additional experience may substitute for degree)., • Proven expertise in Linux system administration, especially Red Hat Enterprise Linux (RHEL)., • Experience with:, • Virtualization platforms (VMware, Hyper-V), • Red Hat OpenShift and container orchestration, • Bash/Python scripting and automation, • Git version control and CI/CD workflows, • Red Hat Satellite, • Ansible playbook development, • System security and patch management, • Elastic Stack or Splunk for system monitoring/log analysis, • MariaDB/MySQL administration, • Technical engineering design, implementation, and SME experience with complex enterprise application implementation., • Budget and time management skill set for technical projects., • Strong interpersonal and communication skills, with a focus on customer service and collaboration., • Self-motivated with the ability to work independently and prioritize effectively. Preferred Qualifications Experience with: • Microsoft 365 / Azure environments, • Microsoft Windows Server administration (2012/2016/2019), • PowerShell scripting, • Storage Area Networks (SAN) and HP server hardware, • Sensor or weather satellite data acquisition/processing systems, • IBM Maximo OpenShift deployment and management At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.” If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in. Original Posting:September 12, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $89,700.00 - $162,150.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote

Description Leidos is seeking a Senior Systems Engineer to support the United States Antarctic Program (USAP) under the National Science Foundation’s Antarctic Support Contract (ASC). This is a rare opportunity to apply your advanced systems engineering expertise to one of the most unique and mission-critical environments in the world. As a senior member of the Information Technology & Communications (IT&C) Data Systems Team, you’ll design, deploy, and maintain critical Linux-based infrastructure supporting the core production systems for the USAP. This position may include temporary deployments to Antarctica, depending on operational needs and management discretion. Must obtain a Public Trust security clearance prior to start date. This process could take up to 4 months. The anticipated salary range for this role is $80,000 - $120,000. This position is expected to be funded on Oct 1, 2025, and there is approximately 1 year left on the Antarctic Support Contract. Key Responsibilities System Design & Implementation • Design, engineer, and implement infrastructure projects aligned with USAP mission requirements., • Analyze, specify, and document communications and systems requirements for distributed environments., • Lead installation, configuration, migration, and upgrades across multi-platform systems (Linux, Windows, Hyper-V/VMware). Operations & Administration • Administer and maintain Red Hat Enterprise Linux (RHEL) systems and services., • Manage containerized workloads and Red Hat OpenShift clusters., • Perform backup and recovery operations, and monitor system performance using tools like Veeam and Elastic Stack., • Maintain secure configurations aligned with DISA STIGs and other cybersecurity best practices. Automation & Tooling • Develop and execute automation using Ansible, bash, and Python scripts., • Administer Red Hat Satellite and Git environments., • Manage BIND DNS servers and contribute to DNS/DHCP configurations. Collaboration & Support • Work cross-functionally with Architecture, Network Operations, Information Security, and Client Services teams., • Create and maintain technical documentation for infrastructure and operational procedures., • Provide mentorship and code reviews for junior technical staff., • Participate in a 24x7 support rotation and provide escalation-level troubleshooting. Required Qualifications • Bachelor’s degree in Engineering, Computer Science, or related field with 4+ years of relevant experience (additional experience may substitute for degree)., • Proven expertise in Linux system administration, especially Red Hat Enterprise Linux (RHEL)., • Experience with:, • Virtualization platforms (VMware, Hyper-V), • Red Hat OpenShift and container orchestration, • Bash/Python scripting and automation, • Git version control and CI/CD workflows, • Red Hat Satellite, • Ansible playbook development, • System security and patch management, • Elastic Stack or Splunk for system monitoring/log analysis, • MariaDB/MySQL administration, • Technical engineering design, implementation, and SME experience with complex enterprise application implementation., • Budget and time management skill set for technical projects., • Strong interpersonal and communication skills, with a focus on customer service and collaboration., • Self-motivated with the ability to work independently and prioritize effectively. Preferred Qualifications Experience with: • Microsoft 365 / Azure environments, • Microsoft Windows Server administration (2012/2016/2019), • PowerShell scripting, • Storage Area Networks (SAN) and HP server hardware, • Sensor or weather satellite data acquisition/processing systems, • IBM Maximo OpenShift deployment and management At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.” If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in. Original Posting:September 12, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range:Pay Range $89,700.00 - $162,150.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #Remote

The Department of Computer Sciences Cybersecurity Bachelor's Program at Metropolitan State University of Denver (MSU Denver) invites applications for part-time affiliate faculty teaching positions to deliver innovative and industry-relevant cybersecurity education. An affiliate faculty member's duti

Join our team as a Cybersecurity Analyst, where youll play a critical role in assessing and analyzing cybersecurity documentation for client information systems. Conduct comprehensive assessments by analyzing cybersecurity documentation and performing evidence collection, interviews, and tests to

Vice President, Enterprise Cybersecurity Solutions – Join to apply for the Vice President, Enterprise Cybersecurity Solutions role at BECU. Typically 7+ years of leading Cybersecurity professionals in a dynamic environment. Become a master strategist: Collaborate with leadership across BECU to int

We are seeking a Senior Product Marketing Manager to lead product marketing for Fieldguide’s Advisory segment (including cybersecurity, IT advisory services, and IT compliance assessments like ISO, HITRUST, PCI, CSA). Comfort marketing AI/ML-driven products; translate technical concepts into busin

Job DescriptionSalary: $25-30 Location: Hybrid Remote with On-Site Visits (1x/week + ad-hoc as needed) Employment Type: Full-Time About the Role Were looking for a reliable and knowledgeable IT Technician with specialized experience in dental practice management software and support. This hybrid role is ideal for a technically skilled professional who thrives in a flexible environment but understands the importance of on-site presence when needed. You'll be the go-to resource for supporting dental clinics with technology setup, troubleshooting, and delivery of new equipment. Key Responsibilities • Provide technical support remotely and on-site for dental offices using Dentrix and DEXIS., • Deploy, configure, and maintain hardware (desktops, laptops, printers, imaging devices)., • Deliver and set up computers at client locations as needed., • Manage and track service tickets through Autotask (or similar PSA tools)., • Troubleshoot network issues, software installations, and integrations between dental systems., • Maintain clear documentation and client records., • 2+ years of IT support experience, ideally within a dental or healthcare setting., • Strong hands-on experience with Dentrix and DEXIS is required., • Familiarity with Autotask or similar PSA platforms is highly preferred., • Solid understanding of Windows environments, networking, and remote desktop support.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Role: As a Senior Sales Engineer at Ping Identity, you'll merge your enthusiasm for identity management with a commitment to customer success. In collaboration with our dynamic sales team and focusing on our New York market, you will engage in customer meetings, demonstrations, and proof of concepts, showcasing the business and technical benefits of our solutions. Your role is pivotal in enabling personal, team, and customer achievements through insightful and innovative solutions that meet technical and business needs. This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals. Responsibilities: • Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses., • Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams., • Establish enduring relationships with customers and become their trusted advisor, • Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase, • Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team, • Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events, • Provide insightful feedback on product enhancements and customer needs to product owners., • Mentoring, both formally and informally, junior team members, • Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization, • Able to travel 15% to 40% as needed Required Skills & Qualifications: • Bachelor's degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training, • Proficiency in English; additional languages are beneficial., • Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces, • Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC, • Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java., • Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts, • Strong communication and customer service skills., • Adept at linking technical capabilities to customer needs., • Ability to work with a high level of self-direction and/or collaboratively with team and customers, • Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow /, • Eagerness to learn; expertise in specific business areas or industry verticals is a bonus., • Familiarity with infrastructure, networking technologies, and cloud service providers. Ideal Candidate Skills: • Installation and/or configuration of one or more IAM technologies from ForgeRock, Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar, • Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat, • Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform), • Successful delivery of a SaaS-based IAM solution In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. As a Customer Support Representative, you will provide customer service over the phone, through email, and ECP’s ticketing system via remote connection. • Provide support to ECP’s end users as the first point of contact for questions, troubleshooting, and any issues that may arise, • Follow best practices for resolving tickets with customers by:, • Clarifying the customer’s reason for a support request, • Determining the cause of any problems, • Selecting and explaining the best solution to solve the problem, • Expediting correction or adjustment, • Following up to ensure resolution, • Maintain customer records by updating account information in HubSpot, • Follow best practices for documentation in ECP’s ticketing system, • Contribute to company-wide initiatives such as adopting new technologies, updating product documentation, and providing support for launching new products, • Become a product expert, be someone your teammates can turn to, provide product enhancement ideas to our Product Management team, • Contribute to team goals by accomplishing related tasks accurately and in a timely manner, • Participate in ECP’s rotating on-call schedule, to ensure our customers receive support if needed after standard business hours, • Customer Service Experience, • Software experience, experience with eMARs, EHRs or other healthcare-related technologies is preferred, • Strong problem-solving capabilities, • Excellent verbal and written communication skills, • Bachelor or Associate's degree preferred, • A remote work environment that is compliant with cybersecurity and other company workplace policies, • Work Hours / Schedule:, • The regular work hours will be 10:30 am CT (8:30 am PT, 9:30 am MT, 11:30 am ET) to 7:00 pm CT (5:00 pm PT, 6:00 pm MT, 8:00 pm ET), Monday through Friday., • Support team members are required to participate in the on-call/after-hours rotational schedule

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Project Manager in Ping Identity's Business Transformation Office (BTO), you'll lead complex, strategic initiatives that enhance performance across departments—with a focus on scaling enterprise AI. Working closely with stakeholders from Business, IT, Engineering, and Data teams, you'll identify use cases, map future-state workflows, and guide the design and deployment of intelligent agents that streamline operations. This hybrid role, based in Denver, requires strong accountability, cross-functional leadership, and a proactive approach to delivering high-impact outcomes. Reporting to the Manager of Business Transformation, you'll ensure alignment with business goals, foster operational efficiency, and support Ping's mission of scalable, secure growth. This is a great role for someone at the intersection of process optimization, AI-driven automation, and enterprise enablement. You'll help define where AI creates value, how agentic platforms are governed, and how intelligent automation is deployed responsibly across the organization. You Will: • Manage a portfolio of AI-focused initiatives involving Engineering, Data Science, Product Management, and Security teams to implement intelligent features and solutions., • Translate stakeholder needs into clear project requirements, especially for AI initiatives involving data governance, model training, testing, and deployment., • Apply project management methodologies to ensure AI solutions are delivered on time, within scope, and aligned with business objectives and responsible AI practices., • Facilitate collaboration between technical and non-technical stakeholders to ensure shared understanding and project success., • Track and communicate project progress, risks, and dependencies to sponsors and executive stakeholders., • Proactively resolve issues and manage critical-path items to ensure smooth execution., • Work creatively and collaboratively in a fast-paced, problem-solving environment., • Bachelor's degree or equivalent experience., • Based in Colorado for hybrid work (Currently: Tuesdays in the office)., • 5+ years of experience in project management, program management, or PMO., • 3+ years of experience in business consulting., • Experience leading projects with AI/ML, data science, or intelligent automation components., • Strong project execution toolkit: analysis, scoping, requirements gathering, project execution, and change management., • Familiarity with AI development lifecycle (e.g., model development, data labeling, model monitoring) is a plus., • You have experience in technology and/or software/cloud environments., • You possess strong leadership, diplomatic, and motivational skills and can lead across multiple business and technology organizations., • You have managed cross-functional teams supporting AI/ML-enabled product development., • You have experience with AI governance, responsible AI frameworks, or explainability standards., • You understand data pipeline infrastructure and model training workflows., • You hold a Project Management Professional (PMP) certification., • You are technically competent with various business applications, including Google Suite, Microsoft Office, Smartsheet, JIRA, and Lucidchart. USA: $117,000 to $146,202 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Manager, you will be responsible for developing and motivating a team of technical experts while leading day-to-day operations of the technical support team. Duties include facilitating the resolution of cases and spearheading engagement with Engineering, Customer Success and Professional Services teams. You will be a technical leader, responsible for leading a growing team of experienced technical support engineers to deliver a world class support experience. This role will report directly to the Director of Technical Support within North America. As a Senior Support Manager you will: • Be responsible for the coaching and mentoring a team of experienced support engineers, • Develop growth plans for your direct reports to drive continuous improvement and development., • Utilize a data driven approach to assess team performance, • Develop and/or enhance best practices, processes, and procedures to increase efficiency, • Use data from cases, escalations, and the field to understand trends, • Manage customer escalations by engaging directly with our customers and coordinating resources within Ping to resolve issues, • Review and respond to CSAT responses submitted by our customers, • Manage the daily influx of cases and service requests to ensure issues are appropriately prioritized and addressed in a timely manner, • Assess engineer casework for quality and consistency, • Work closely with global teams to ensure a uniform customer experience, • 12 years related experience providing technical support or application support at an Enterprise level, • Experience with triaging and analyzing complex customer issues, • Experience working cross-functionally across multiple teams to resolve issues, • Understanding of DevOps best practices and experience with IAM, • An understanding of the fundamentals of Intelligent Swarming and Knowledge Centered Support, • Experience coaching and/or leading teams of 5+ engineers, • Experience with report building and data analysis, • Experience using data to evaluate and improve processes, • Passion for customer service Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: • A company culture that empowers you to do your best work., • Employee Resource Groups that create a sense of belonging for everyone., • Regular company and team bonding events., • Competitive benefits and perks., • Generous PTO & Holiday Schedule, • Parental Leave, • Progressive Healthcare Options, • Retirement Programs, • Opportunity for Education Reimbursement We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.