Technical Project Manager
2 days ago
Atlanta
Job DescriptionSalary: The Opportunity: The Technical Project Manager (TPM) is a customer-facing role that blends project management discipline with product-focused technical delivery. This role ensures that allproduct development and integration requirements tied to customer implementations are effectively managed and delivered. The TPM is responsible for both a holistic portfolio-level view of product-related customer commitments and the detailed execution of requirements unique to each customer. They serve as the primary coordinator of cross-functional activities between Customer Success, Product, Engineering, Implementation, and Technical Solutions teams. This role may also be assigned to standard project management duties, supporting enterprise customer engagements with the planning, coordination, and governance required to deliver successful outcomes. The ideal candidate will bring strong experience in SaaS implementations, integrations, product discovery, and public sector enterprise projects, with expertise in Agile delivery, requirements management, and customer engagement. Key Responsibilities: Implementation & Customer Engagement • Lead or support enterprise-level SaaS implementation projects from initiation through closure., • Collaborate with customer project managers to establish delivery processes, align milestones, and define shared responsibilities., • Facilitate implementation discovery sessions to assess current-state business processes and define future-state workflows in Euna Grants., • Partner with Implementation and Technical Solutions teams to validate configuration designs and ensure alignment with customer requirements., • Coordinate implementation activities to ensure requirements, configurations, and integrations are delivered successfully., • Support User Acceptance Testing (UAT) by planning test scenarios, coordinating execution, and validating results with customer stakeholders., • Establish repeatable frameworks for requirements gathering, validation, integration, and handoff to ensure consistency across engagements., • Facilitate readiness planning for customer-facing feature launches and new product releases., • Monitor project progress, track risks and issues, and provide transparent updates to customer stakeholders and Euna leadership., • Ensure all project activities comply with Eunas Code of Ethics, risk management standards, and public-sector governance requirements. Product Discovery, Design & Integration • Facilitate customer discovery workshops to capture business needs, document requirements, and identify product or integration gaps., • Partner with Technical Solutions Specialists and Product Managers to translate customer needs into product requirements, user stories, and acceptance criteria., • Coordinate integration requirements across implementations, including data mapping, APIs, authentication, workflow automation, and reporting., • Develop and maintain integration documentation such as interface specifications, data dictionaries, and system diagrams., • Collaborate with Product and Engineering teams to evaluate feasibility of integration and design requests, ensuring alignment with platform capabilities., • Support user research and feedback loops, contributing to product design decisions and ensuring customer workflows are reflected in solution architecture. Cross-Functional Collaboration • Collaborate across Customer Success, Product, Engineering, and Implementation teams to align delivery activities with customer needs., • Partner with Scrum Masters and Product Owners to ensure development timelines support enterprise delivery commitments., • Support RFP responses, Statements of Work (SOWs), and pre-sales solutioning activities. Minimum Qualifications: • Bachelors degree in Business, Information Technology, Computer Science, or related field (or equivalent experience)., • 5+ years of combined experience in technical project management, SaaS implementation, integrations, and/or product discovery roles., • Proven track record managing enterprise-level customer implementations in the public sector or highly regulated industries., • Strong knowledge of Agile frameworks (Scrum, SAFe) and hybrid project delivery methodologies., • Demonstrated expertise in requirements management, product discovery, integration coordination, and implementation planning., • Proficiency with Jira, Confluence, Microsoft Project, Lucidchart, and similar collaboration tools., • Excellent communication, facilitation, and stakeholder engagement skills., • Ability to manage multiple projects and competing priorities in a fast-paced environment., • Willingness to travel up to 25%. Preferred Qualifications: • PMP, PMI-ACP, CBAP, or SAFe/Agile certifications., • Experience with grants management systems or public finance technology., • Familiarity with the Euna Grants (AmpliFund) platform., • Exposure to co-development or shared product ownership models. Knowledge, Skills, and Abilities: • Professional, reliable, and accountable., • Skilled problem-solver with the ability to bridge technical and business perspectives., • Strong organizational and facilitation skills., • Team-oriented and comfortable giving and receiving feedback., • Adaptable and capable of thriving in ambiguity., • Customer-focused with a passion for exceeding expectations. Location & Travel: The ideal candidate will be hybrid with 3 days/week in our Atlanta, GA or Oakville, ON office. Occasional travel to client sites may be required. WhatIt'sLike to Work at Euna Solutions At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement. Here are some of the perks that Euna employees enjoy: Competitive wages Wepaycompetitive wages and salaries, and we only expect an honest 40-hour week for it. Wellness days Whats better than a long weekend? An extra-long weekend!Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. Community Engagement Committee At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time,giftsand skills. Flexible work day Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwellwork with you to ensureitsa fitfor you and the specific roleyoureinterested in. Benefits Askus for a copy of our health and dental benefits! Culture committee Celebrateatevery occasion with the culture team! They make sure that our teams culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. About Euna Solutions Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technologys GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit . Please visit our website: check out our LinkedIn Page: We believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and ifyou'reexcited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small), please let us know. For any inquiries or requestsregardingaccessibility at Euna Solutions, please call our officeat1.877.707.7755. Upon request,appropriate accessibleformats or arrangements will beprovidedas soon aspracticable.