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Job DescriptionThe work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The HR Coordinator plays a vital role in supporting the Human Resources team, with a primary focus on Talent Acquisition, Talent Development, and General HR Support. This position is instrumental in streamlining administrative processes, enhancing candidate and employee experiences, and enabling HR specialists to concentrate on strategic initiatives.Key Responsibilities: • Talent Acquisition Support, • Coordinate and schedule interviews, including candidate communications., • Manage travel logistics and escort candidates during Birmingham-based interviews., • Facilitate onboarding activities such as background checks and logistical setup., • Prepare and distribute weekly activity reports., • Assist with offer letter preparation and candidate experience initiatives., • Talent Development Support, • Organize logistics for onsite and virtual learning events., • Track and report participation and completion rates (e.g., check-ins, pulse surveys)., • Process bonus payments for course completions., • Review, track, and submit invoices related to learning and development., • Manage tracking of Talent Planning routines and Top Talent development., • Analyze learning data and report key themes., • Maintain and update internal learning platforms (e.g., Indigo pages)., • Create materials for learning sessions and general HR presentations., • General HR Support, • Maintain supplies and workspace for the HR organization., • Create support materials for HR Partner Group and COE leaders (e.g., org design, research, analysis)., • Assist the Compensation team with the creation of compensation statements., • Coordinate meetings and support acquisition integration activities., • Serve as the primary point of contact for physical office needs., • Ensure upkeep of supply rooms and shared HR workspaces., • Act as the primary reception for guests and new employees.Qualifications:, • 5+ years of experience providing administrative support, including scheduling, document management, and cross-functional coordination., • Strong organizational and communication skills., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite and HR systems., • Experience in HR coordination or administrative support preferred.

Job Description RETAIL TEAM MEMBER - Hoover Met Complex Sports Facilities Management, LLC LOCATION: Hoover, AL DEPARTMENT: PRO SHOP REPORTS TO: TENNIS COORDINATOR STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: The Hoover Met Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. The Hoover Metropolitan Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Retail Team Member is responsible for greeting and welcoming members and their guests. This position is the first point of contact between guests and the facility. Individuals are expected to maintain a pleasant and friendly demeanor with everyone. PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: • Answering inquiries and providing excellent customer service, • Proper use of courts and point of sale software, • All opening and/or closing duties, • Answer the phone promptly and politely, take reservations, direct calls to appropriate areas, deliver messages, etc., • Assist members regarding scheduling and facility policies, • Assist tennis coordinator with daily tasks, • Maintain organized displays and desk area, • Maintain clean indoor and outdoor seating areas, • Ability to work with a wide variety of ages from pre-school through adult, • Flexible work schedule (e.g. nights, weekends, holidays), • Excellent communication skills, both verbal and written, • Ability to maintain focus in a high-volume, fast-paced environment, • Must have excellent guest service skills, • Must be detail-oriented and have outstanding organizational skills, • Ability to multi-task and prioritize, • Ability to remain calm and focused in difficult and stressful situations, • Must be respectful and friendly to our athletes, guests, visitors, spectators, and fellow team members, • Must work well with others, • Must take personal initiative for the betterment of the team and facility, • Commitment to the safety and wellbeing of others, • Must be able to lift 40 pounds waist high, • Will be required to stand for extended periods of time, • Able to enter information on computers, • Must comply with safety and health code standards, • Facility has intermittent noise, • Must wear proper uniform, • Tennis experience, • Customer service experience, • Cash handling experience Job Posted by ApplicantPro

Job DescriptionDescription: REVELxp is the national market leading company in game day experiences and hospitality. Our team, with beginnings in ISP Sports and 35+ years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team! REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually. We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. JOB DESCRIPTION REVELXP is currently looking for an experienced and delivery-minded individual to lead the execution of custom build projects that maximize space in indoor and outdoor venues. The Production Coordinator of Venue Solutions will have experience in the execution of projects, managing hourly staff, and participation in corporate best practices. This position will report to the Sr. Director of Venue Solutions. DUTIES AND RESPONSIBILITIES Primary duties to include, but not limited to the following: Project Planning • Work with the assigned Project Manager to execute production elements/tasks for a given project, • Act as a Working Project Foreman for projects during construction in the field., • Participate in pull and pack of equipment for specific projects at our Birmingham warehouse, • Participate in installation and removal of projects in a safe and timely manor, • Expense Management: tracking project related or assigned expenses to ensure they stay within budget, • Project Close-Outs: post event reports, expense audit and review with the Project Manager, • Ensure equipment is installed and in good working order per the project requirements, • This position will require frequent travel. Potential for multiple trips per month, • All expenses related to work travel will be covered by REVELxp Requirements: WHAT MAKES YOU A GREAT CANDIDATE? • Effective communication, organizational, and leadership skills, • Previous production, staging experience or construction, • Proficient in Excel, Word, and Outlook, • Self-motivation that drives individual results while being a strong team player, • Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude, • Effectively communicate in verbal and written forms, • Ability to manage and coach various levels of team members, • Minimum two (2) years of applicable experience, • Already or willing to become heavy equipment operator certified (forklift, scissor lift, variable reach, 26’ box truck and a flatbed)

Job DescriptionSalary: Summary of Responsibilities: The Residence Life Coordinator is a professional responsible for cultivating a Christ centered, community-focused residential experience for Highlands College students. This role provides direct oversight and strategic leadership of student development, spiritual formation, and community standards in the residence halls. The coordinator exercises independent judgment in crisis response, student accountability, and RA leadership development. Working collaboratively with the Residence Life and Housing Operations teams, the Coordinator also ensures effective operational systems are in place to support the student experience. As a pastoral presence on campus, this role is instrumental in shaping a high-expectation, high-support environment that aligns with the mission and values of Character Formation. Because this position involves living among female students in a residential setting, and in alignment with Highlands Colleges sincerely held religious beliefs and gender-specific ministry practices, the College is seeking a female candidate for this role. This requirement is based on our theological commitment to offering gender-appropriate support and maintaining residential environments that respect privacy, uphold integrity, and support spiritual formation. Specific Duties and Responsibilities: Student Experience & Support • Maintain high visibility and relational presence in the residence halls, providing mentorship and daily interaction with students., • Serve as a pastoral presence and resource for spiritual, academic, emotional, or behavioral challenges., • Lead restorative conversations and facilitate accountability plans for students in response to behavioral concerns., • Exercise independent judgment during on-call shifts, making real-time decisions regarding student welfare, emergencies, and RA direction., • Document and follow up on patterns of student behavior; coordinate care with the Student Development team when necessary., • Uphold and model the values of integrity, discipline, service, and excellence in every interaction. RA Leadership & Development • Recruit, interview, and select Resident Assistants in partnership with the Residence Life Team., • Design and lead RA training sessions, contributing to curriculum development, scheduling, and facilitation., • Set expectations for RAs, deliver ongoing performance feedback, and conduct formal evaluations., • Track and mentor RA spiritual growth, leadership development, and overall performance., • Make recommendations and decisions regarding RA discipline, accountability measures, or dismissal., • Provide spiritual and pastoral guidance for RAs, serving as their first line of support and formation., • Manage a designated RA programming and training budget with discretion., • Guide RA-led initiatives and creativity (bulletin boards, door decs, events), ensuring alignment with college values. Res Life Programming • Develop and oversee a residence hall programming calendar that aligns with student needs and Character Formation priorities., • Evaluate participation trends and feedback to adapt and improve programming initiatives., • Steward and manage programming budgets for events, traditions, and initiatives that promote community, health, and formation., • Support RA planning and execution of student engagement events, serving as both guide and collaborator., • Lead community-building efforts that reflect a high-support, high-expectation culture. Culture & Communications • Partner with Housing Operations to coordinate move-ins, move-outs, room checks, maintenance follow-ups, and student transitions., • Maintain and improve systems of documentation for RA scheduling, incident reporting, and accountability tracking., • Identify trends in student conduct, housing culture, or community needs; propose operational or cultural adjustments to Res Life Team., • Represent Residence Life at Orientation, Admissions events, and other collegewide gatherings., • Collaborate cross-functionally on RA recruitment, student care coordination, and co-curricular planning., • Contribute to Character Formation planning meetings, trainings, and cross-team initiatives., • Ensure clear, consistent communication across student leader teams and departmental leadership. Other Duties: • Participate in ministry at Church of the Highlands and Highlands College by leading small groups., • Affirm and uphold the Statement of Faith and the Core Values and DNA of the College, exemplifying all by word and lifestyle. Qualifications Leadership Requirements: • Models Christlike character and provides spiritual support to students and RAs., • Recruits, trains, and develops Resident Assistants as student leaders., • Communicates clearly and consistently with students, staff, and leadership., • Resolves conflicts and upholds accountability with grace and professionalism., • Understands housing operations and supports administrative processes as needed., • Collaborates with campus partners to enhance the student experience., • Responds to crises with sound judgment and timely decision-making., • Takes initiative to improve systems, programs, and student support., • Maintains visibility and engagement within the residence hall and campus life. Essential Traits: • Analytical skills., • Action-orientated., • Initiative., • Customer Service. Abilities & Skills: • Strong interpersonal, communication, and conflict-resolution skills., • Demonstrated leadership capacity and ability to mentor and motivate students., • Spiritually mature, emotionally intelligent, and deeply relational., • Proficient in administrative systems, email, and Microsoft Office Suite., • Able to manage multiple tasks and priorities in a dynamic environment., • Ability to work evenings and weekends as needed. Education: • Bachelors degree required; Masters in Higher Education, Student Development, Counseling, or related field preferred. Experience: • 1-3 years of professional or paraprofessional experience in residence life, student leadership, or ministry., • Experiencing supervising, managing conflict, and facilitating student engagement programs., • Crisis management & problem-solving. Extent of Public Contact: • High. Physical Demands: • Moderate exposure to physical risk., • Good physical condition is required., • Ability to lift 50 Ibs without assistance. Direct Reports: • This position is not a team lead for any Highlands College teammates., • This position is a team lead for Resident Assistants (Student Leaders).

Job DescriptionA Banquet Houseman is responsible for providing support and assistance in the setup and breakdown of banquet events, ensuring that they run smoothly and efficiently. A Banquet Houseman is responsible for providing support and assistance in the setup and breakdown of banquet events, ensuring that they run smoothly and efficiently. Responsibilities:* 1.Event Setup: Collaborating with the Catering Manager to understand the specific requirements of each event, including table arrangements, seating plans, staging, audiovisual equipment, decorations, and other related elements.* 2.Furniture and Equipment Handling: Moving and arranging tables, chairs, podiums, dance floors, stages, and other equipment according to the event's layout. Ensuring that all items are clean, presentable, and properly set up.* 3.Decorations and Linen Setup: Assisting with the placement of table linens, chair covers, napkins, and centerpieces as per the event's design specifications. Maintaining a high standard of cleanliness and attention to detail.* 4.Audiovisual Support: Collaborating with the audiovisual team to set up and test equipment, including microphones, projectors, screens, speakers, and lighting fixtures. Providing assistance with troubleshooting any technical issues that may arise during the event.* 5.Teamwork and Communication: Coordinating with other banquet staff members, such as servers, bartenders, and chefs, to ensure a seamless flow of service. Communicating effectively with the Banquet Manager or Event Coordinator to address any specific requirements or last-minute changes.* 6.Event Breakdown and Cleanup: Efficiently dismantling event setups, returning furniture and equipment to storage areas, and ensuring that the banquet space is restored to its original condition. Handling post-event cleanup, including trash removal, clearing tables, and organizing storage areas.* 7.Physical Stamina and Safety: Possessing the physical strength and stamina to handle the manual labor involved in setting up and moving heavy furniture and equipment. Adhering to safety guidelines to prevent accidents or injuries during setup and breakdown.* 8.Guest Service: Providing friendly and professional service to guests attending the event. Assisting with guest requests, directing them to appropriate areas, and ensuring their overall satisfaction.* 9.Inventory Management: Assisting with the inventory control of banquet supplies, such as linens, tableware, glassware, and other event-related items. Notifying supervisors when supplies are running low and assisting with stock replenishment.* 10.Flexibility and Adaptability: Being able to work in a fast-paced and dynamic environment, often with multiple events occurring simultaneously. Willingness to work evenings, weekends, and holidays as required by the banquet schedule. Qualifications:* The ability to work well with others and provide exceptional customer service and time management skills.

Job Description GUEST SERVICES TEAM MEMBER - Hoover Met Complex Sports Facilities Management, LLC LOCATION: Hoover, AL DEPARTMENT: GUEST SERVICES REPORTS TO: ADMINISTRATIVE COORDINATOR STATUS: PART-TIME ABOUT THE COMPANY: Hoover Metropolitan Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Hoover Metropolitan Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Guest Services Team Member provides the first point of contact for all guests. The Guest Services Team Member is expected to provide excellent customer service to all visitors and always displays a vast amount of knowledge of the facility's programs and offerings. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: GUEST SERVICES • Greet guests and provide information and wayfinding as needed, • Provide courteous and friendly first-in-class service to all guests, • Process payments for leagues, camps, clinics, drop-in, etc., • Process RV Park reservations, • Be knowledgeable about facility programs (format, pricing, meeting dates/times), • Operate multi-line phones, • Ensure all open gym and walking track guests have a waiver on file, • Maintain confidentiality and discretion with guest and Team Member information, • Professionally resolve guest concerns and complaints and/or direct to appropriate Manager, • Maintain a clean space and ensure venue cleanliness, • Know and enforce the venue policies and procedures, • Able to work with a wide variety of ages from pre-school thru adult, • Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary, • Excellent communication skills, both verbal and written, • Ability to maintain focus in a high-volume, fast-paced environment, • Must have excellent guest service skills, • Must be detail-oriented and have outstanding organizational skills, • Ability to multi-task, prioritize, and remain calm and focused in difficult and stressful situations, • Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members, • Must work well with others, • Must take personal initiative for the betterment of the team and venue, • Must be able to lift 20 pounds waist high, • May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend, • Will be required to operate a computer, • Have a basic understanding of sports, • Cash handling experience, • Customer service experience Job Posted by ApplicantPro

Job DescriptionABOUT THE BJCC For over 50 years, the Birmingham-Jefferson Convention Complex (BJCC) has served as a premier entertainment destination attracting a broad array of events across a diverse collection of venues. Centrally located in the heart of Birmingham, Alabama’s Uptown Entertainment District, the BJCC campus includes Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall, over 220,000 square feet of meeting & exhibition space, and City Walk BHAM, a 31-acre public outdoor space with a dog park, pickleball courts, skate park and much more. For more information visit . Summary/Objective The Utility Coordinator will participate in the following mechanical work with responsibilities for coordinating activities involved in producing and distributing heat, hot water, chilled water and air conditioning to the entire Birmingham Jefferson Convention Complex by operating, maintaining and repairing the Mechanical Plant equipment such as boilers, pipe systems, pumps, hot water generators, and air-cooling units. Technical Expertise and Knowledge Demonstrates understanding and full performance ability in each of the following: • Understands the full range of principles, terms, techniques, procedures for starting and operating air handler units, boilers and chillers., • Independently work to maintain water softeners and keep chemicals at a proper level., • Maintain, start and stop ice machine for ice shows in the Arena., • Ability to start, operate and maintain cooling tower fans., • Operates and controls utility panels that monitor equipment to maintain services to the facility., • Maintain and change filters in air handlers., • The ability to plan, schedule, operate and maintain all mechanical equipment to ensure proper temperature for shows and other facility events. Paints MP equipment and piping as part of maintenance., • An advanced understanding and ability to ensure that the Mechanical Plant operations stay within the K.V.A. limit., • Operate and maintain computer systems for HVAC., • Ability to monitor and maintain correct chemical levels for open and closed loop systems for HVAC., • Makes decisions independently and address issues, complaints, and needs, as a part of the group decision-making process., • Meets deadlines, define, measure and evaluate to prioritize one’s own work., • An advanced ability to follow verbal and written communications, regarding mechanical needs, event needs, and distributes to appropriate internal and external departments, if necessary., • Ability to effectively listen, speak, write, and interact in a tactful and persuasive manner in both a work and public setting., • Responds to mechanical issue/complaints in verbal and written form., • Ability to document and maintain records, recordings, etc., relating to chemical readings, when making rounds., • Anticipates mechanical needs and be proactive in communicating problems, solutions, etc., • Ensures boiler room and control room is organized and clean to prevent fire hazards., • Takes necessary precautions, in keeping with OSHA standards and other applicable federal and state regulations, when working with hazardous chemicals and materials. Physical Demands Position requires lifting, climbing, carrying, bending, stooping, squatting, and kneeling for extended periods of time. Extensive walking and or standing. Ability to lift up to 50-pound items with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for extended periods of time. Position Type/Expected Hours of Work This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including day, nights, weekends, and holidays, as needed. Required Education and Experience • Minimum of two (2) years related knowledge, experience, and skills in related work, in the operation of modern Mechanical Plant. Knowledgeable of the practices, methods, tools, materials and equipment in associated work., • High School Diploma or G.E.D. (Trade or technical school training in HVAC preferred)., • Must possess superb verbal and written communication skills, with the ability to clearly speak and write English, • Ability to be supervised and work cooperatively with co-workers and provide good internal and external customer service, • Ability to use and care for general maintenance tools and equipment, • Ability to visually inspect and watch monitor control units for prolonged times, • Ability to locate and troubleshoot defects and problems; ability to work unsupervised after being instructed on tasks, • Basic computer skills preferred

Job DescriptionBenefits: • Employee discounts, • Flexible schedule We are seeking a highly organized, customer-focused, and energetic Salon Coordinator/Manager to oversee the daily operations of our salon. This individual will be the face of our business, responsible for delivering exceptional customer service, managing staff schedules, maintaining inventory, and ensuring a seamless client experience. Key Responsibilities: Client Experience & Front Desk Operations • Greet and check in clients with professionalism and warmth, • Manage appointment bookings via phone, email, and online system, • Handle client concerns or complaints with diplomacy and efficiency, • Promote retail products and upsell services when appropriate Staff Management & Scheduling • Create and manage staff schedules, ensuring proper coverage, • Assist with on boarding, training, and mentoring team members, • Conduct regular team meetings to communicate updates, goals, and feedback, • Support a positive team culture and address interpersonal issues as needed Administrative & Financial Oversight • Maintain daily cash register and reconcile end-of-day transactions, • Manage client records and ensure confidentiality, • Oversee payroll submissions and staff timekeeping, • Assist in budgeting, cost control, and achieving revenue targets Inventory & Supply Management • Monitor inventory levels for products and supplies, • Place orders with vendors and manage deliveries, • Conduct regular stock checks and ensure storage areas are organized Marketing & Promotion • Assist with salon promotions, events, and marketing campaigns, • Manage social media accounts (optional depending on role scope), • Track client satisfaction and encourage return visits and referrals Qualifications: • High school diploma or equivalent; college education preferred, • Minimum 2 years of experience in a salon, spa, or hospitality environment, • Previous experience in a supervisory or management role is highly desirable, • Proficiency with salon software (e.g., Mindbody, Vagaro, or similar), • Strong organizational and multitasking skills, • Excellent communication and interpersonal abilities, • A passion for beauty, wellness, and delivering high-quality service Work Environment & Schedule: • Fast-paced salon environment with frequent client interaction, • Must be available to work evenings, weekends, and holidays as needed, • Physical requirements include standing, walking, and occasional lifting Compensation & Benefits: • Competitive hourly wage or salary (based on experience), • Commission or bonus opportunities, • Employee discounts on services and retail products, • Paid time off and other benefits (if applicable) To Apply: Please submit your resume and a brief cover letter explaining your interest and qualifications for this position to [].

Job DescriptionDescription Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support. We are looking for a detail-oriented and proactive Marketing Coordinator to support our marketing efforts by organizing campaigns, coordinating events, and producing marketing materials. This role is ideal for someone who is passionate about communication, thrives on teamwork, and excels at project management. Job: On site Location: Birmingham, AL Pay Range: $950 - $1300 per week Key Responsibilities • Assist in planning and coordinating marketing campaigns, ensuring timely execution and tracking progress., • Coordinate promotional materials, including brochures, print ads, and presentations, while ensuring brand consistency., • Support the planning and logistics for events such as trade shows, client seminars, and community outreach initiatives., • Conduct market research and competitor analysis to help refine marketing strategies and provide data-driven insights., • Manage relationships with vendors and suppliers to coordinate materials, event logistics, and promotional items., • Bachelor’s degree in Marketing, Communications, Business, or related field., • Strong written and verbal communication skills., • Excellent organizational skills with the ability to manage multiple projects simultaneously., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic familiarity with project management tools., • Health Insurance: Comprehensive medical, dental, and vision coverage., • Retirement Plan: 401(k) with company matching., • Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay., • Professional Development: Opportunities for training, workshops, and career advancement., • Employee Assistance Program (EAP): Access to mental health and wellness resources.

Job Description CLIMBING CENTER COORDINATOR - Hoover Met Complex Sports Facilities Management, LLC LOCATION: HOOVER, AL DEPARTMENT: CLIMBING CENTER REPORTS TO: GENERAL MANAGER or DIRECTOR of OPERATIONS STATUS: FULL-TIME (NON-EXEMPT) ABOUT THE COMPANY: Hoover Metropolitan Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Hoover Metropolitan Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Climbing Center Coordinator will be responsible for the day-to-day business operations and logistics of the Hoover Met Complex Climbing Center. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Recruit, train, schedule and supervise part-time staff, • Train all Climbing Center staff on safety, systems, and procedures, • Provide supervision and work non-traditional hours (evenings, weekends, holidays, and during special events), • Greet all guests and complete check-in procedures, • Prepare, forecast, and monitor budget, • Responsible for processing payments and reporting, • Oversee the reporting of weekly sales reports and usage reports, • Effectively collaborate with Finance Manager on all aspects of the budget and adhere to approved budget, • Promote memberships, birthday parties, team building events, and special events, • Responsible for maintaining equipment in good working order, • Be knowledgeable about pricing, events offered, equipment, and all climbing structures, • Know and enforce the facility's safety policies and procedures, • Properly use facility software to effectively manage membership, programming, and space rental, • Maintain a clean and organized Climbing Center, • Track and report maintenance and cleaning issues, • Update operations manual as needed, • Ability to work productively with a wide variety of ages, • Flexible work schedule (e.g. nights, weekends, holidays), • Excellent communication skills, both verbal and written, • Must have excellent guest service skills, • Ability to maintain focus in a high-volume, fast-paced environment, • Must be detail-oriented and have outstanding organizational skills, • Prior experience supervising staff (preferred), • Ability to multi-task and prioritize, • Ability to remain calm and focused in demanding and challenging situations, • Commitment to the safety and well-being of others, • Must be 18 years of age or older, • Must be able to lift 40 pounds waist high, • Must be able to stand for long periods of time, • Must learn and demonstrate proficiency in all climbing equipment and procedures, • Must become proficient with computers, barcode scanners, webcams, and online waivers, • Must comply with all safety standards, • Facility has intermittent noise Job Posted by ApplicantPro