Fast Food jobs in Michigan - Page 16

Job DescriptionBenefits: • Monthly health stipend, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Our culture is professional but relaxedwe keep snacks and drinks stocked for the team, enjoy periodic lunches together, and celebrate wins as a group. Outside the office, Im a husband and dad to two young boys, so I know the importance of balancing work, family, and community. Were looking for motivated, team-oriented individuals who want to grow their career while making a meaningful difference for our customers. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jacob Asbury - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionDescription: Are you looking for a fun, fast-paced job where you can work with your hands, interact with guests, and be part of an energetic team? Tommy’s Express Car Wash is hiring Full-Time Team Members to help deliver an exceptional car wash experience! Why Join Us? • Full-Time Benefits: Health, dental, vision, paid time off, and more!, • Incentives & Bonuses: Earn extra rewards throughout the month!, • Deliver Outstanding Guest Service – Greet guests with a smile, provide information on our services, and promote our membership program., • Rotate Through Job Functions – Work in different roles each shift, both indoors and outdoors, keeping things fresh and engaging!, • Keep It Clean & Efficient – Perform quality inspections, assist in maintaining the car wash tunnel, and keep vacuum areas and company grounds spotless., • Work in a Team-Oriented Culture – Support your teammates and help create a positive work environment. Compensation: • Pay: Starting at $14.00 per hour, • Health, dental, and vision insurance, • Paid time off, • Employee discounts, • Flexible schedulingRequirements:, • Customer Service: Outgoing personality with the ability to engage guests and provide excellent service., • Sales Skills: Ability to upsell memberships and wash packages confidently., • Work Ethic: Reliable, punctual, and ready to work hard in a fast-paced environment., • Physical Requirements: Ability to stand for long periods, move quickly, bend, kneel, and lift up to 30 lbs., • Outdoor Work: Comfortable working outside in all weather conditions., • Attention to Detail: Ensures cars are properly prepped and the facility is clean and maintained. Join us at Tommy’s Express Car Wash in Saginaw, MI, where we work hard, have fun, and provide top-tier service!

Job Description TA Travel Center/LV Petroleum is a prominent name in the travel center industry, providing quality fuel services along with various food and retail options to travelers and local customers alike. We are currently seeking a motivated and friendly Cashier to join our dedicated team at TA Saginaw. Job Overview: As a Cashier at TA Travel Center, you will be the first point of contact for our customers, responsible for delivering excellent service and ensuring smooth and accurate transactions. Your positive attitude and attention to detail will contribute to a welcoming shopping experience. Key Responsibilities: • Customer Engagement: Greet customers, take their orders, and handle inquiries with a friendly demeanor., • Transaction Handling: Process cash, credit, and debit transactions accurately using the Point of Sale (POS) system., • Maintain Cleanliness: Keep the cashier area clean and organized to provide a pleasant shopping environment., • Support Team Efforts: Collaborate with fellow team members to ensure efficient service and satisfied customers., • Inventory Management: Assist in monitoring stock levels and restocking items as needed. If you are passionate about providing outstanding customer service and enjoy working in a lively environment, we invite you to apply for the Cashier position at Las Vegas Petroleum! Requirements Experience: Previous experience in a cashier or customer service role is a plus but not required. Skills: Basic math abilities for accurate transaction processing. Communication: Strong communication skills to interact effectively with customers and team members. Dependability: Reliable, punctual, and willing to work flexible hours including evenings and weekends. Team Spirit: Ability to work well in a collaborative environment and maintain a positive attitude.

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Simple IRA with employer match, • Hiring bonus, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off We stay involved locally as a member of the Howell Chamber of Commerce and believe in being active and present in the community we serve. We offer PTO, health and dental insurance, a Simple IRA with employer match, commissions and bonuses, and a $1,000 hiring bonus for licensed candidates. We believe in rewarding performance and supporting long-term growth. Our culture is built around motivation and forward momentum. Were looking for someone who is driven, eager to succeed, and ready to grow with a supportive team. If youre motivated and want to build a career in an environment where effort is recognized and rewarded, this could be a great fit for you. ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Jared Trella - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description PURPOSE OF YOUR WORK At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests. As a member of the team you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members will passionately serve our Guests, by providing excellent Guest service and fast, BOLD food! HOW YOU MAKE A DIFFERENCE EVERYDAY • Building sales and profits by promoting Guest satisfaction, • Escalating any concerns or recommendations to the General Manager, • Identifying and responding to Guests’ needs, • Completing cross-training and certification in multiple positions, • Adhering to policy and procedures to maximize Guest and employee satisfaction, • Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? • Guest service or food preparation experience, • Basic math skills, • Ability to work flexible schedule and extended hours, • High energy to keep up with our fast paced environment, • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow, • High School Diploma or General Education Degree (GED) - Preferred, • Food Safety Certified - Preferred WHAT’S IN IT FOR YOU? • Operations Excellence: Our team expects and delivers nothing but the best, • Training & Development: We bring out the best by ensuring everyone gets well trained, • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally’s, • Benefits & Rewards: As a Team Member, you will be eligible for the Employee Assistance Program (EAP) as of your first day. Eligibility for the 401(k) plan goes into effect after 1 year of service. You can also earn Team Member bonuses!, • Compensation: Work today & get paid tomorrow!** As you grow with the organization, your benefit offerings grows as well! Details available at the restaurant during your interview

Job Description • We are hiring immediately for full time and part time FOOD SERVICE WORKER/CASHIER positions., • Location: McLaren Lapeer Region - 1375 North Main Street, Lapeer, MI 48446. Note: online applications accepted only., • Schedule: Full time and part time schedules. Hours of operation Sunday–Saturday, 5:00 am – 8:00 pm, with rotating days and hours based on business needs. Further details upon interview., • Requirement: Prior food service and cashier experience preferred. For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential. Job Summary Summary: Performs cashiering duties, including general food service work. Maintains sanitation standards in the preparation, service and dining room facilities. Essential Duties and Responsibilities: • Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables. Weighs and measures designated ingredients., • Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards. Distributes supplies, utensils and portable equipment., • Stores foods in designated areas in accordance with wrapping, dating, and food safety and rotation procedures., • Cleans work areas, equipment and utensils., • Ensures compliance with sanitation and safety requirements., • Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control., • Serves customers in a friendly, efficient manner following outlined steps of service., • Interacts with customers and resolves customer complaints in a friendly, service-oriented manner., • Relays relevant information to supervisor., • Performs sales transactions., • Enters sales into the cash register to ensure purchases are accurately recorded., • Makes change, accepts declining balance cards and other acceptable forms of payment., • Issues receipts to customers., • Follows standard procedures for issuing cash refunds., • Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards., • Replenishes condiments, beverages and general supplies while maintaining service area cleanliness., • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace.

Job Description Team Members At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others., • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious., • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt., • Passion for Positivity: We greet each day with warmth and possibility., • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: As a CAVA Team member you are our guests' first experience! You have the opportunity to bring positivity, charm and an exceptional experience to each customer every time they walk through our doors. From greeting guests with genuine passion, to teaching customers about our vibrant food menu options and customizing their meals to their personal preferences, our team members do it all. What You’ll Do • Enthusiastically educate guests about our menu and assemble orders as requested, • Keep the serving line, dining room, and restrooms clean and organized, • Follow recipes and procedures to maintain food quality and consistency, • Adhere to safety and sanitation procedures, • Restock stations and keep them clean and organized, • Ensure the overall cleanliness of the restaurant, • Deliver a delicious, unique, and memorable experience to each of our guests, • Put deliveries away, plus any additional duties assigned, • Ability to cross train across the restaurant to ensure rapid growth, • May stand for long periods of time and lift up to 50 pounds, • Must be able to bend and reach overhead often, • Must possess dexterity to handle tongs, pots/pans, and other equipment, • Must be comfortable working in temperatures ranging from hot to cold, • Must be comfortable working near open flames, • May be required to work in tight spaces, • Must maintain near constant communication with multiple people, • Close vision, distance vision, and peripheral vision is required, • Must be able to sit, squat and kneel occasionally, • Must be able to work in a constant state of alertness and safe manner, • Competitive pay, • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*, • 401k enrollment with CAVA contribution*, • Paid sick leave, parental leave, and community service leave*, • FREE CAVA Meal for every shift worked, • The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server

Job Description FOR TEXT COMMUNICATIONS MAKE SURE TO CHECK THE "ALLOW TEXT MESSAGES" BOX WHEN FILLING OUT THE APPLICATION Benefits: • Tip eligible position, • 401K match for eligible employees, • Flexible schedule, • Meal discounts, including free meal when working, • Opportunities for advancement If you like working with a fun team, love our queso, have a great personality & enjoy interacting with customers, then come and talk to us about joining the QDOBA family! QDOBA is now hiring energetic, hospitality-oriented individuals! POSITION SUMMARY As a Team Member, you would prepare food and serve our guests. As part of this, you would help maintain the high-quality product by following our quality and safety standards. Job Functions: • Prepares food according to specifications by using approved recipes, proper portioning, and food prep logs/tools, • Restocks front line with prepared product during peak volumes and/or in accordance with time & temperature, • Adheres to food safety standards and reports any questionable food deliveries and/or practices., • Have fun and maintain a positive attitude at all times., • Strive to exceed guest expectations., • Be a willing team player and maintain a cooperative, respectful working relationship with management and fellow team members., • Be an ambassador for QDOBA., • Monitor the quality of products and take appropriate actions to maintain that quality., • Ensure personal appearance meets company standards and display professionalism at all times., • Recognize and adhere to all sanitation, safety, security policies and procedures to provide a safe environment for all., • Perform other tasks as directed by management., • Enthusiastically greet all guests when they enter the restaurant., • Serves the guest, following recipe and preparation guidelines. Physical Requirements: • May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds., • May be required to operate/access equipment at standard heights while walking or standing during entire shift., • Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours. Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Job DescriptionCompany Description We are a small Domino's franchise on the lakeshore in West Michigan that has been in business for 39 plus years. We take pride in operating our business in a way that exceeds the standards of the brand while taking care of our customers and team members. Job Description Shift Supervisor You'll be working for a fast-paced busy restaurant that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. If you are looking to just manage people, or if you would like to advance and be a General Manager or maybe someday own your Domino's then this is the opportunity for you. Our stores have all been updated and we take pride in exceeding the standards in which we are required to operate. If you have drive to be the best come check us out. Apply now! Duties Include: · You are responsible for everything that happens during your shift in the restaurant. · Interacting with employees and customers · Money management · Store operations on their shifts. · Answering Phones · Taking Orders · Cleaning · Lifting up to 40 pounds · Providing great customer service · Managing employees Job Requirements: · Must be friendly, diligent and responsible · Math and problem-solving skills · Be able to work in a fast-paced environment · A great attitude and an easy smile. Why Domino's: · Shared pay Health Insurance from day 1 · Paid Medical Leave and Paid Time Off when qualified · Meal Discounts · Full & Part Time Positions · Get your friends a job and earn a hiring bounty. · We offer overtime with overtime pay · Up to $700 signing/retention bonus, the longer you stay the more you make · Flexible Schedules · Paid Training · Management candidates that have pizza management experience, or restaurant management experience will be evaluated to determine the starting wage. A candidate with experience leading a team in a quick service restaurant atmosphere or in any type of food establishment. · Extensive computer training program that we pay you to complete. · We have the most advanced online and POS technology. · We are the number 1 pizza delivery company. · We promote from within and the owner of this Franchise started as a driver. · We are locally owned, operated, and in touch with our stores. Qualifications Job Requirements: · Must be friendly, diligent and responsible · Math and problem-solving skills · Be able to work in a fast-paced environment · A great attitude and an easy smile. Additional Information COVID-19 Preparedness We do our best to stop the spread of COVID or any other illness Extensive cleaning schedule Screening to help ensure healthy team members are the ones working Educational training

Job DescriptionBenefits: • Life insurance, • Licensing paid by agency, • 401(k) matching, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Profit sharing We offer an exceptional package of benefits including paid time off and holidays, paid licensing and training, a $500 apparel budget, 401K with 5% match, monthly and quarterly bonuses, profit sharing, a health insurance stipend, and supplemental coverage reimbursements. With a Psychology degree from the University of Michigan, Ive built a workplace culture where relationships come first. Our team is known for treating customers like family, creating a welcoming space where people feel comfortable and cared for. If you're someone who loves to learn, enjoys helping others, and wants a meaningful career with room to grow, we'd love to hear from you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jasmine Ross - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description FOR TEXT COMMUNICATIONS MAKE SURE TO CHECK THE "ALLOW TEXT MESSAGES" BOX WHEN FILLING OUT THE APPLICATION Benefits: • Tip eligible position, • 401K match for eligible employees, • Flexible schedule, • Meal discounts, including free meal when working, • Opportunities for advancement If you like working with a fun team, love our queso, have a great personality & enjoy interacting with customers, then come and talk to us about joining the QDOBA family! QDOBA is now hiring energetic, hospitality-oriented individuals! POSITION SUMMARY As a Team Member, you would prepare food and serve our guests. As part of this, you would help maintain the high-quality product by following our quality and safety standards. Job Functions: • Prepares food according to specifications by using approved recipes, proper portioning, and food prep logs/tools, • Restocks front line with prepared product during peak volumes and/or in accordance with time & temperature, • Adheres to food safety standards and reports any questionable food deliveries and/or practices., • Have fun and maintain a positive attitude at all times., • Strive to exceed guest expectations., • Be a willing team player and maintain a cooperative, respectful working relationship with management and fellow team members., • Be an ambassador for QDOBA., • Monitor the quality of products and take appropriate actions to maintain that quality., • Ensure personal appearance meets company standards and display professionalism at all times., • Recognize and adhere to all sanitation, safety, security policies and procedures to provide a safe environment for all., • Perform other tasks as directed by management., • Enthusiastically greet all guests when they enter the restaurant., • Serves the guest, following recipe and preparation guidelines. Physical Requirements: • May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds., • May be required to operate/access equipment at standard heights while walking or standing during entire shift., • Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours. Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Job DescriptionBenefits: • License Reimbursment, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Signing bonus Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job DescriptionBenefits: • Bonus based on performance, • Health insurance State Farm Insurance Agent located in westland, MI is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lisa Beyer - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days)Requirements, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • People-oriented, • Self-motivated, • Proactive in problem solving, • Ability to multi-task, • Ability to make presentations to potential customersIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Our team of 13 professionals enjoys a collaborative and supportive work environment, with benefits like health insurance, retirement plans, PTO, and a competitive compensation package. We take pride in our community involvement by participating in local events and sponsoring organizations to give back to those we serve. Joining our team means becoming part of a dynamic, goal-oriented agency that values both professional growth and community impact. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Beth Shutko - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionCompany Description We are a small Domino's franchise on the lakeshore in West Michigan that has been in business for 39 plus years. We take pride in operating our business in a way that exceeds the standards of the brand while taking care of our customers and team members. Job Description Shift Supervisor You'll be working for a fast-paced busy restaurant that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. If you are looking to just manage people, or if you would like to advance and be a General Manager or maybe someday own your Domino's then this is the opportunity for you. Our stores have all been updated and we take pride in exceeding the standards in which we are required to operate. If you have drive to be the best come check us out. Apply now! Duties Include: · You are responsible for everything that happens during your shift in the restaurant. · Interacting with employees and customers · Money management · Store operations on their shifts. · Answering Phones · Taking Orders · Cleaning · Lifting up to 40 pounds · Providing great customer service · Managing employees Job Requirements: · Must be friendly, diligent and responsible · Math and problem-solving skills · Be able to work in a fast-paced environment · A great attitude and an easy smile. Why Domino's: · Shared pay Health Insurance from day 1 · Paid Medical Leave and Paid Time Off when qualified · Meal Discounts · Full & Part Time Positions · Get your friends a job and earn a hiring bounty. · We offer overtime with overtime pay · Up to $700 signing/retention bonus, the longer you stay the more you make · Flexible Schedules · Paid Training · Management candidates that have pizza management experience, or restaurant management experience will be evaluated to determine the starting wage. A candidate with experience leading a team in a quick service restaurant atmosphere or in any type of food establishment. · Extensive computer training program that we pay you to complete. · We have the most advanced online and POS technology. · We are the number 1 pizza delivery company. · We promote from within and the owner of this Franchise started as a driver. · We are locally owned, operated, and in touch with our stores. Qualifications Job Requirements: · Must be friendly, diligent and responsible · Math and problem-solving skills · Be able to work in a fast-paced environment · A great attitude and an easy smile. Additional Information COVID-19 Preparedness We do our best to stop the spread of COVID or any other illness Extensive cleaning schedule Screening to help ensure healthy team members are the ones working Educational training

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement, • Paid time off, • Signing bonus Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Signing Bonus up to $250Requirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred, • Excellent communication skills - written, verbal and listening, • Organizational skills, • Detail oriented, • Able to learn computer functions, • Ability to multi-task, • Ability to make presentations to potential customers, • Achieve mutually agreed upon marketing goals, • Ability to effectively relate to a customer, • Property and Casualty license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Flexible work from home options available.

Job Type Full-time, Part-time Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up, and drive up while ensuring exceptional quality. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of: • Communicating and interacting with guests to build a welcoming guest experience, • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns, • Adapting to different guest interactions and situations, • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard, • Create a welcoming experience by greeting guests as you are completing your daily tasks., • When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs., • Make the guest aware of current promos, store activities, and events., • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience., • Thank guests and let them know we're happy they chose to shop at Target., • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed., • Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices., • Work efficiently to minimize guest wait time while maintaining guest service and accuracy., • Understand and show guests how to use the features and offerings within the Target App including Wallet., • Be familiar with Order Pick-Up, Drive Up, and online ordering, and know how to direct the guest to enroll, activate, and use these features., • Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures., • Maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal., • Stock supplies during store open hours while being available for the guest., • Demonstrate a culture of ethical conduct, safety, and compliance., • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible., • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns, and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws., • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with., • You thrive in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success., • Communicating effectively, including using positive language and attentive to guests needs, • Welcoming and helpful attitude toward guests and other team members, • Attention to detail while prioritizing tasks, • Willing to educate guests and engage around products and services, • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed., • Work both independently and with a team, • Accurately handle checkout operations, transactions, and support cash office operations as needed, • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others., • Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary., • Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Benefits Eligibility Please paste this URL into your preferred browser to learn about benefits eligibility for this role: ___ | Pegue esta URL en su navegador preferido para obtener informacin sobre la elegibilidad de este puesto para recibir beneficios: ___ Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to ___. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lmite de solicitud.

SUMMARY: Responsible for providing the guests with a delightful dining experience from the initial reception until the final good-bye, providing our high standards of guest services. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Handles initial cordial reception to the guests upon arrival and the prompt courteous escort to a dining table., • Advises guests of waiting time (during reservation periods)., • Responsible for assisting and facilitating the restaurant seating and reservation system., • Buffet environment: takes guest beverage order and informs guests of various food outlet offerings available in the buffet., • Ala carte environment: seats guest and presents menus., • Receives payment from casino guests in a prompt and courteous manner., • Adheres to established cash control policies and procedures., • Answers any guest questions and refers them, if necessary, to appropriate management personnel., • Helps maintain podium by stocking supplies and cleaning as needed., • Answers telephones and guest questions., • Assists with special requests when applicable., • Answers questions concerning food offerings, hours of operation, and pricing. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Promotes the following within the department and among all employees: • Creates an atmosphere of fun for all casino guests., • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High school diploma or G.E.D. preferred. SPECIAL QUALIFICATIONS: This position requires a Level 4 Gaming License. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. MATHEMATICAL SKILLS: Ability to perform basic math skills: addition, subtraction, division and multiplication. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. A casino environment is typically smoky. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES:1. Provides fast and friendly customer service 2. Itemizes and totals purchases 3. Verifies customers age on restricted items 4. Collects paym Team Member, Customer Service, Retail

Job Title: Cashier Employer: Lowe’s Job Description: As a Cashier at Lowe’s, you will be responsible for delivering excellent customer service by efficiently processing sales transactions and providing assistance to customers. You will handle cash, credit, and debit transactions, ensure pricing accuracy, and assist customers with their purchases. Your friendly demeanor and attention to detail will contribute to a positive shopping experience. Key Responsibilities: • Greet customers warmly and provide excellent customer service., • Scan and process customer purchases accurately and efficiently., • Handle cash, credit, and debit transactions, ensuring accuracy., • Apply discounts, coupons, and promotions as applicable., • Assist customers with questions, returns, and exchanges., • Bag merchandise and ensure customer purchases are handled with care., • Maintain a clean and organized checkout area., • Adhere to all store policies and procedures, including safety protocols. Qualifications: • High school diploma or equivalent., • Previous cashier or customer service experience preferred., • Strong communication and interpersonal skills., • Ability to handle transactions accurately and efficiently., • Basic math skills and attention to detail., • Ability to stand for extended periods and lift up to 25 pounds., • Friendly and approachable demeanor.

GPM Investments - - Responsibilities: Greet every customer with a smile and run the register with accuracy and speed; Become an expert in lottery, cigarette, and alcohol sales ensuring compliance with all age verification and legal requirements; Offer friendly service and upsell customers when possible to increase sales; Keep the inside and outside of the store clean and safe, including: Deep cleaning high-use restrooms; Stock shelves, coolers, and displays to keep merchandise looking fresh and full

Taco Bell - Albion is looking for a full time or part time Cashier and Customer Service team member to join our location in Albion, MI. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return. Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift. Nice to haves: -High school diploma (or equivalent) -Excellent customer service skills -Excellent verbal communication skills -Ability to operate available equipment, such as cash registers, calculators, or scanners -Mathematical skills, as needed to make the change and give refunds -Knowledgeable about the products and services and customer-related policies at Taco Bell - Albion

TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the “Weekly Deposit Log” is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”. - iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member “banks”, following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is “optimized”: - i. Organized … a place for everything, and everything in its place - ii. Lineal Flow … eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on. - Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods. - Ensuring products are prepared quickly in accordance with time standards. - Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly. 11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards. 12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process. G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less. II. CUSTOMER SATISFACTION A.Maintains positive customer relations, which includes: 1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic. 2. Assuring a comfortable environment for customers. 3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked. 4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution. - a. B.L.A.S.T. is the acronym we use for our complaint resolution process: - Believe the customer - Listen to the customer - Apologize to the customer - Satisfy the customer - Thank the customer 5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them. B. Ensures customers receive prompt, quality service. This includes: 1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles. 2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved. 3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times. 4. Personally serving customers as required to meet the demand of the volume of business. 5. Ensuring customers are greeted properly and seated as quickly as appropriate. 6. Recognizing and dealing effectively with the special needs of customers. 7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly. 8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed. 9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed. 10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials. 11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers. 12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go. 13. Delivering pizzas as necessary to meet the demands of the business. 14. Ensuring customers are thanked for their business. C.Ensures quality ingredients are used to prepare all products. This includes: 1. Maintaining Food Safe Temperatures for all ingredients and products. 2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized. 3. Ensuring that procedures for receiving, handling and storing ingredients are followed. 4. Recognizing and correcting any raw ingredients or product problems. 5. Maintaining inventory levels which assure product freshness and no outages. 6. Eliminating the potential for cross contamination. 7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables). 8. Ensuring salad bar is maintained according to standards of operation (restaurant only). 9. Personally preparing ingredients as necessary. D. Ensures quality products, which includes: 1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed. 3. Following proper procedures to process customer orders. 4. Personally preparing and cooking menu items as required to meet the demands of the volume of business. 5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations. 6. Maintaining inventory levels which assure product freshness and no outages. 7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business. 8. Assuring all products are prepared according to exact specifications, recipes and procedures. 9. Personally preparing and cooking menu items as required to meet the demands of the volume of business. E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to: 1. Restrooms. 2. Table tops; booth backs and seats; and chair seats. 3. Silverware, plateware, and glassware. 4. Dining room floors. 5. Salad bar. F.Implements new or approved changes in policies, procedures and/or operation standards. This involves: 1. Attending training sessions. 2. Reading "Rollout Guides" or other resources. 3. Assisting the RGM with training restaurant team members of new procedures or changes. 4. Participating in crew training and other actions in the restaurant to assure full and correct implementation. 5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required. III.PEOPLE A.Maintains positive team member relations and a positive and productive workplace, which involves: 1. Building relationships with team members based on mutual trust and respect. 2. Communicating and following the Daland “5 Star” Vision and Core Beliefs. 3. Promoting teamwork. 4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits. 5. Informing the RGM of all team member grievances. 6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM. 7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc. 8. Performing consistent administration of and compliance with Company policies and procedures. 9. Communicating effectively with the crew and management team. 10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company. B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following: 1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM. 2. Continuously recruiting and taking applications from job candidates. 3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references. 4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates. 5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc. C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves: 1. Following Company training policies and meeting Pizza Hut Training Standards. 2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training. 3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo." D. Manages team member performance and supervises work. This includes: 1.Utilizing Coaching for Results, which includes: - a.Activating team member behavior. - (1)Providing guidance, direction, and reassurance to all team members. - (2)Communicating non-negotiable standards of performance to team members. - (3)Conducting team member meetings, group training sessions and Jump Start meetings. - (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist. - (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment. - (6)Giving instructions to team members that are clear and assure understanding. - (7)Assigning team members to breaks. - (8)Sending team members home early if not needed due to business conditions. - (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume. - (10)Assuring all opening, shift, and closing job duties are completed and performed correctly. - b.Evaluating team member behavior. - (1)Observing team member performance each shift. - (2)Working along side team members and assisting in the performance of their tasks, as needed.= - (3)Monitoring team member meals and signing team member meal guest checks. - (4)Ensuring adherence to alcoholic beverage laws of the local community - (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans. - c.Responding to team member behavior with consequences. - (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards. - (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused. 2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies. E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes: 1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures. 2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader. F. Assists RGM with personnel administration functions, which includes: 1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office. 2. Documenting required payroll data for team members, including accurate recording of hours; 3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures. 4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc. IV. MARKETING A.Implements marketing programs to increase business. This includes: 1. Engaging in positive community/public relations for Pizza Hut. 2. Providing input for promotional ideas. 3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs; 4. Properly executing authorized marketing programs, including new product tests. 5. Taking initiative to recommend new opportunities for increasing business. V. FACILITIES A.Maintains a quality environment for our customers and team members. This includes: 1. Conducting routine Preventive Maintenance on the facility and equipment. 2. Taking corrective actions pursuant to the RGM’s safety inspections. 3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected. 4. Maintaining cleanliness and sanitation in all areas of the restaurant. 5. Organizing all work space to ensure ease of operation. 6. Providing a quality work environment that is safe and complies with all OSHA regulations. 7. Cleaning and organizing refrigeration units. 8. Ensuring floors are clean and free from obstruction. 9. Keeping HVAC vents and filters clean. 10. Ensuring trash is disposed of promptly and according to security procedures. 11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies. 12. Ensuring all equipment is used according to proper operational procedures. 13. Keeping restrooms cleaned and stocked. 14. Keeping food prep areas cleaned and sanitized according to approved procedures. 15. Ensuring the daily cleaning and maintenance of all equipment. 16. Correcting any unsafe conditions. 17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed. VI. ADMINISTRATION A.Effectively manages time, allocating an appropriate amount to each Key Result Area. B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes: 1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information. 2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes. 3. Calls in orders for supplies on the phone, or electronically submits order via computer. D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes: 1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.). 2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control. 3. Recording amounts of inventory on hand on the inventory form. E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes: 1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours. 2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week. 3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business. 4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales. 5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off. 6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines. 7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures. F.Performs daily accounting procedures. This includes these processes: 1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system. 2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system. 3. Cash on hand is counted and reconciled against total sales. 4. Total deposit is calculated, and a deposit is prepared. 5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels. 6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form. G.If requested by the RGM, performs weekly accounting procedures. This includes these processes: 1. Completing, as required, the Weekly Sales Analysis and analyzing it. 2. Completing the Weekly Inventory. 3. Completing the payroll functions. 4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas. 5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included. 6. Calling any needed FRS numbers or statistics to the District Manager. H.Meets all deadlines and assures that subordinates meet their deadlines. I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized. J.Maintains and updates required files, manuals, and reports. NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed. A.Receives and stores inventory items used in the unit. This involves these processes: 1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received. 2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task. 3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip. MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job. A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends. B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc. C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time. D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty. E.Sufficient physical agility to perform the functions of the position. This includes these processes: 1. Sufficient physical strength to lift most items used in the operation of the restaurant. 2. Sufficient communication skills. Position involves communicating with team members, superiors and customers. 3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position. F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions. G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company. H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient. I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function. J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership. EQUIPMENT USED: Standard restaurant office equipment such as calculator, telephone, and computer. "Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts. "Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface. "Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table. "Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils. "Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table. "Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer. "Oven". A power driven device operating at high temperatures used to bake food products. "Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage. "Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough. "Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher. "Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature. "Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas. "Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products. "Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage. "Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking. "Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut. "Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access. "Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning. "Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut. “Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc. "Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers. "Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough. "Pan". A round metal device with a raised edge for holding dough prior to topping and baking. "Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items. "Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside. "Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin. "Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop). "Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching. "FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant. Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc. Serving tray, ticket book, bus tub, flatware and other small items. Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc. PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Shift Supervisor, Supervisor, Store, Restaurant, Management

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania . We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating. Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family? A seasonal associate must provide outstanding customer service and accurate information to customers in regards to merchandise carried within Family Farm and Home. They will assist with product merchandising, register assistance as well as support the store management team as needed. The seasonal associate is a temporary position, with varying hours, effective from February 1st to July 31st with an opportunity for permanent employment based on performance and given availability. Essential Duties and Responsibilities, Include but are not limited to: Promote Family Farm and Home mission statement and family values. Maintain awareness of all promotions and advertisements Uphold merchandising, store cleanliness, and safety standards Contribute to the daily maintenance of the store Participate in the recovery, execution and proper labeling of products Complete register training, understand all forms of payment related operations, and assist with the register as needed Follow all Family Farm and Home and OSHA guidelines for a safe work environment. Conscious of shoplifting activity. Aid customers in locating merchandise in store and on the Family Farm and Home website as well as loading merchandise into vehicles Supports Family Farm and Home selling initiatives, i.e. loyalty program, private label credit card, item of the month and protection plans Assist in fulfillment and loadout of BOPIS (Buy Online Pick Up In Store) orders Assist in the completion of store closing duties Contributes to a positive working environment for all team members All other duties as assigned by store management or company official Seasonal Associate Requirements: A Family Farm and Home seasonal associate must be able to work a flexible schedule including weekends, evenings, and holidays. Associates need to have basic product knowledge along with a willingness to learn. Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations are necessary as a seasonal associate. They will also need to demonstrate a commitment to excellent service and customer satisfaction. A successful seasonal associate will be a strong team player yet still be able to work independently with minimal supervision. They must contribute to a positive working environment for all team members. Seasonal associates need to have knowledge of basic computer systems. They must be able to stand for extended periods of time as well as be able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50lbs. At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.

Greg Winczewski State Farm is searching for a competitive producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our account manager, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Work with the agent to establish and meet production goals., • Maintain a strong work ethic with a total commitment to success each and every day., • Work alongside your agency's team to ensure successful long-lasting customer relations., • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Successful track record of meeting sales goals/quotas preferred but not required., • Ability to effectively relate to a customer, • Property & Casualty as well as Life and Health license. Must be able to obtain, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Retirement Matching, • Growth potential/Opportunity for advancement within my office My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Grand Rapids, MI and help customers with their insurance and financial services needs, including: • Auto insurance, • Home insurance, • Life insurance

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better. At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed people's lives with Más. You'll feed customers with great tasting food and provide great service, so our customers keep coming back! You're a representation of the brand in everything you do. What’s in it for you? -Flexible scheduling -Top pay in the industry -Education programs, including GED and Tuition Reimbursement offerings -Scholarship opportunities -Medical/Dental/Vision benefits offered for all positions – even part-time! -Free food! -Vacation Time (Paid Time Off) -Vacation Donation Program -An incredible culture that encourages career growth and support Team Member Responsibilities: Food Champion - Prepare food ingredients - Assemble food orders and check to make sure orders are correct - Package products - Maintain a clean, safe work environment - Be knowledgeable about menu items and promotions Service Champion - Greet customers in the restaurant - Take orders - Handle payments and thank customers - Maintain a clean, safe working and dining environment - Be knowledgeable about menu items and promotions Priority Sequence 1. Safety 2. Service 3. Cleaning 4. Stocking Physical Demands: The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation. The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation. “You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.” $10 per hour - $20 per hour

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Dunkin/Baskin - Houghton is currently looking for a full time or part time Shift Manager to join our team in Houghton, MI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!

Part-Time Cashier and Front End Team Make BIG Money at Menards! • Extra $3 per hour on Sat/Sun, • Store Discount, • Profit Sharing, • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!, • Flexible Scheduling, • Dental Plan, • On-the-job training Start building an exciting and rewarding career in retail with a growing company as a member of our Front End Team with Menards! Immediate openings available! Our Front End Team Members play important roles in the Customer Experience! • Cashier: Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk! or • Courtesy Patrol: Our Courtesy Patrol Team Members assist our Customers with loading their purchases, keeping our parking lot clean and clear, and assisting at the register when needed to help make sure our Customers have No Waiting for Savings! Apply today! We are hiring immediately and are excited to talk to you about the great opportunities available with Menards!

Building sales and profits by promoting Guest satisfaction. Escalating any concerns or recommendations to the General Manager. Identifying and responding to Guests needs. Completing cross-training and certification in multiple positions. Adhering to Team Member, Restaurant, Retail, Guest

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Kyle Burns - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Maintain a strong work ethic with a total commitment to success each and every day., • Salary plus commission/bonus, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Self-motivated, • Able to learn computer functions, • Experience in a variety of computer applications, particularly Windows This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $40,000.00 - $70,000.00 per year Our team works hard to reach our goals together as a team and have fun while we are doing it! • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams., • Our office is located in Stevensville., • We currently have 3 team members at our agency.

As Account Representative - State Farm Agent Team Member for Joe Fagan - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. Responsibilities: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance., • I am a second generation State Farm agent.

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Job Type Full-time, Part-time Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Benefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Opportunity for advancement, • Paid time off, • Training & development You May Be a Great Fit as a Multiline Representative at Ryan Lukovich - State Farm Agent if:, • You're the person people call first when life goes sideways - calm, steady, and ready to help., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • You're a natural relationship-builder who earns trust quickly and keeps it., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • You're motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers. Location Address: Grand Blanc, MI 48439 At Ryan Lukovich - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us Responsibilities: • Communicate with customers to understand their needs and provide available product information., • Assist in developing relationships with new and existing customers across multiple product lines., • Support daily office operations, including documentation, scheduling, and follow-up activities., • Participate in marketing efforts to promote awareness within the community., • Maintain accurate records and ensure a consistent customer experience., • Collaborate with team members to achieve office objectives. Qualifications:, • Effective written and verbal communication skills., • Strong organizational abilities with attention to detail., • Comfortable working in a fast-paced environment., • Prior experience in customer service, business support, or insurance preferred., • Must possess or be able to obtain necessary state insurance licenses. Compensation: $60,000.00 - $75,000.00 per year Do you want a career and not just a job? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Ryan Lukovich - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams., • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance., • Our office is located in Grand Blanc., • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member., • I am a second generation State Farm agent., • We currently have 4 team members at our agency. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain ou Team Member, Retail

JOB DESCRIPTION $13.73+/hour (depending on experience and availability) PLUS team tips!Come Join Panera Bread- an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023!We are also proud to be named a Top Workplace for 2024!Whats in it for you?A competitive hourly wage PLUS TIPS!A comprehensive benefit package including health, dental and visionPaid time off401k plus matchA scholarship programAn employee assistance fundFree counseling servicesWe offer Daily Pay - access your pay when you need it! (CA locations exempt)Opportunities for growthAnd much more!Our caf associates listen to our guests needs, and deliver it fast, accurate and with a friendly smile. We take pride in every aspect of our work and perform it with energy and enthusiasm. We need strong team players, with a commitment to serving our guests and creating the warm and friendly atmosphere that Panera is known for.This opportunity is for you if:You enjoy people and have great communication skillsYou want to be a part of a fun, energized team that works hard and laughs oftenYou like the hustle and bustle of the hospitality industryYou are committed to health and food safetyYou are at least 16 years of ageYou are warm, inclusive and trustworthyMust be able to lift up to 45 lbs., and be able to bend, reach, push, pull and stand for long periods of time with or without reasonable accommodationsApplication Deadline - we accept applications for this position on an ongoing basis. There is no specific application deadline - we encourage anyone who is interested to submit an application at their convenience. We are closed Easter, Thanksgiving and Christmas.Click here to see the impact that we've made across our communities - Come grow with us - join one of the fastest growing concepts in the country!

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone

Description BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. SPECIFIC RESPONSIBILITIES: • Provides fast and friendly customer service, • Itemizes and totals purchases, • Verifies customer's age on restricted items, • Collects payments and/or verifies credit acceptance., • Balances Cash Drawer, • Receives Merchandise, • Stocks shelves and cooler, • Controls Inventory and cash through proper transaction record keeping, • Performs light paperwork duties as assigned, • Maintains professional appearance and grooming standards as outlined in the employee handbook., • Maintains Safe and Clean working environmentCONTACT WITH OTHERS - Internal:, • Will have contact with other store clerks and managers on a daily basisCONTACT WITH OTHERS - External, • CUSTOMERS, • Some high school or equivalent with the ability to read and perform math., • Ability to read, speak and understand English.Experience:, • Ability to understand and implement written and verbal instruction., • Ability to interact with customers on a friendly basis and work in a fast-paced environmentAvailability:, • Must be available to work weekends and holidayPhysical:, • Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register., • Position requires bending, standing, walking and repetitive use of hands and arms the entire workday., • Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally., • Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals., • Must be able to work alone