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Job Description ABOUT OUR ROLE We are seeking a highly motivated and customer-oriented Guest Services Agent to join our team at Trailborn Surf & Sound. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests, handling their inquiries, requests, and complaints with professionalism and efficiency. Your main goal will be to create a positive and memorable experience for our guests, leaving them with a desire to return to our resort in the future. ESSENTIAL FUNCTIONS • Greet guests upon arrival and check them in, ensuring all necessary information is obtained and recorded accurately, • Answer guest inquiries and provide information about resort facilities, services, and local attractions, • Handle guest complaints and resolve issues in a timely and satisfactory manner, • Assist guests with luggage, transportation, and other requests as needed, • Maintain a clean and organized front desk area and lobby, • All other duties as assigned QUALIFICATIONS Minimum Qualifications: • A valid driver’s license, • Excellent communication and interpersonal skills, • Ability to work flexible hours, including weekends and holidays, • Proficient in Microsoft Office and basic computer skills Preferred Qualifications: • Previous experience in customer service or hospitality role, • Fluent in a second language, preferably Spanish, • Familiarity with hotel reservation systems Basic Competencies: • High level of professionalism, able to follow instructions with follow-up, respect, and integrity., • Understand oral and written communications, follow detailed directions, and provide clear instructions/directions., • Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills. PHYSICAL REQUIREMENTS • Must be able to remain upright and able to continuously move on a firm surface for an 8–10-hour shift., • Must be able to move at least 20 pounds up to 5 feet high without another person's aid., • Must be able to assist guests with luggage and set up event rooms ABOUT OUR BENEFITS Company Benefits and Perks Full Time Part Time Seasonal Medical (with company contribution) Eligible Dental (with company contribution) Eligible Vision (with company contribution) Eligible Paid Time Off Eligible 401(k) (with company match) Eligible Eligible Sick Time Eligible Eligible Employee Dining Discounts Eligible Eligible Eligible Employee Marketplace Discounts Eligible Eligible Eligible SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays. PAY RATE $17.00/Hour JOB STATUS Regular, Seasonal Part Time FLSA Non-Exempt EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. You will report to the Front Office Manager or Front Office Supervisor.

Job DescriptionDescription: SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards. PREREQUISITES/QUALIFIC ATIONS: · Front Desk or Guest Services experience preferred. · Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public. · High School Diploma or GED equivalent. · Skilled at hotel computer operations for reservations, reports, and guest services. · Able to work a variety of shifts and weekends. · Demonstrated ability to lead by example. DUTIES AND RESPONSIBILITIES: · The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt · Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner. · Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest. · Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen. · Explain at check-in all necessary information for guests’ to access Internet and in room entertainment. · Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area. · Know and be able to provide information about local attractions and restaurants and give directions when asked. · Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates. · Attend training sessions as required by your Supervisor. · When available, proactively assist teams during breakfast and social events to provide high quality guest service. · Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out. · Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment · Promote the loyalty of the brand and Summit Hospitality Group · Duties are subject to change and additional responsibilities/tasks may be assigned WORK ENVIRONMENT: · Flexible work schedule including nights and weekends · Ability to arrive on time as scheduled · Ability to stand, sit, reach, bend, stretch for extended periods of time · Operate computer and brand equipment for Check-In and Check-Out · Ability to lift 30 lbs. · Fast pace and often under pressure to perform · Team environment requiring patience and high level of communication Benefits: Fulltime Employees · Personal time after 90-days · Insurance benefits after 90-days · Vacation time after 1 year Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Schulte Companies - - Responsibilities: Greet guests and provide personalized service; Review arrival lists and prepare welcome amenities; Escort VIPs to rooms and check them in; Answer phones and respond to guest inquiries; Process cash handling and maintain cashier bank.

TPG Hotels & Resorts - 1014 Ashes Drive - Responsibilities: Greet guests and assist with check-in in a friendly and professional manner; verify reservations and provide information on services and policies; Process payments during check-out and issue invoices or receipts; ensure billing accuracy; Ha

Summit Hospitality Group - - Responsibilities: Greet customers promptly and courteously at check-in and check-out; Provide excellent customer service and answer questions in a friendly manner; Maintain lobby area neat, clean, and ready for clients; Know and provide information about local attractio

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. You will report to the Front Office Manager or Front Office Supervisor.

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Starting Hourly Rate / Salario por Hora Inicial: $15.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Learn more about Target here (https://corporate.Seasonal Specialty Sales Roles: A sales force of specialized

Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information. We are looking for a Front Desk Clerk to join our team!

Starting Hourly Rate / Salario por Hora Inicial: $15.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.ALL ABOUT SERVICE & ENGAGEMENT.Advocates of guest experience who welcome, thank, and exceed guest service ex

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Patient Service / Remote] - Anywhere in U.Up to $25-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement Savings: 403(b) + 401(a) with match / PTO up to 32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Reservations Agent / Remote] - Anywhere in U.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Qualifications: * Must have either a smartphone with working c

Responsibilities: Process member purchases and payments while delivering excellent member service at checkout.

Murphy USA - 5221 Sigmon Road - Responsibilities: Assisting customers; Operating cash register; Restocking merchandise.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

Customer Support / Remote] - Anywhere in U.Health-Dental-Vision-Life / 401(k) / PTO / HSA / Volunteer time off / Opportunities for advancement - As a Customer Service Representative at Ampak Company, you will: Respond promptly and accurately to customer inquiries via various communication channels s

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

RXO - - Responsibilities: Assist customers and business partners via telephone and email; Handle customer complaints in a calm, professional manner; Diagnose, assess, and resolve problems or issues; Monitor progress of delivery routes; Process changes or cancellations to delivery orders.

Store 2720464: 2375 S 17th St, Wilmington, North Carolina 28401.Flexible (Days, Evenings, Overnights + Weekends).Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and t

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Shifts available between 7:45 AM to 7:00 PM EST Mon thru Fri / Flexible remote work / Opportunities to grow - As a Customer Service Representative, you will: Communicate with customers via phone, email, and chat to provide high-quality a

Total Wine & More - 943 Military Cutoff Rd [Retail Cashier / Team Member] As a Cashier at Total Wine & More, you'll: Provide customer service by greeting and establishing a relationship with customers while informing them of products and services; Direct customers to and through checkout lanes to mi

The Fresh Market - - Responsibilities: Provide excellent guest service across departments; Engage with guests to learn wants and needs to help create meal solutions; Maintain knowledge of products and weekly ad items and assist guests across departments; Merchandise and stock products and specialty

Responsibilities: Packs member orders into boxes and transfers items to a separate cart for cashiers; Performs cleanup and cart retrieval; Merchandise restocking; Runs for items as directed; Assist cashiers.

Call Center / Remote] - Anywhere in U.Competitive Salary / Medical-Dental-Vision-Life-Pet-Disability / FSA / 401K Match / Generous PTO / Tuition Reimbursement / Employee Support Programs - As a Customer Service Representative, you will: Provide exceptional customer service to clients over the phone

Customer Service Representative (CSR).As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.Our tight-knit team in AlphaGraphics - US641 is actively se