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Job Description We are looking for a bilingual (Spanish and English speaking preferred) Medical Assistant with experience in both clinical and administrative duties. The ideal candidate will be responsible for assisting with direct patient care and administrative tasks, including but not limited to: Key Responsibilities: • Administer allergy shots (immunotherapy) and injections as directed by healthcare providers, • Conduct allergy testing (skin testing, patch testing, etc) and pulmonary function tests (PFTs), • Record and document patient medical history and vital signs accurately in the electronic medical records system (EMR), • Assist physicians and nurses during patient exams and procedures, • Educate patients on allergy testing, treatment plans, and proper medication usage, • Manage appointment scheduling, patient intake, and phone triage, • Handle front desk administrative tasks such as check-in, check-out, and insurance verification, • Coordinate patient referrals, authorizations, and prescription refills, • Maintain the cleanliness and organization of exam rooms and medical supplies, • Perform other administrative and clinical tasks as needed to ensure smooth clinic operations Qualifications: • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred, • Bilingual in Spanish and English strongly preferred, • Prior experience in an allergy or asthma clinic is a plus, • Knowledge of allergy testing, pulmonary function testing, and immunotherapy is preferred, • Excellent communication and interpersonal skills, • Strong organizational skills and attention to detail, • Proficient in using electronic medical records (EMR) systems, • Ability to work effectively in a fast-paced environment\nCompany Description At DMV Allergy and Asthma Center, we are dedicated to providing the highest level of care to our patients in a compassionate and professional environment. We specialize in the treatment of allergies, asthma, and related conditions and are seeking a skilled Medical Receptionist/Medical Assistant to join our team. At DMV Allergy and Asthma Center, we are dedicated to providing the highest level of care to our patients in a compassionate and professional environment. We specialize in the treatment of allergies, asthma, and related conditions and are seeking a skilled Medical Receptionist/Medical Assistant to join our team.

Job Description PetVet Care Centers' Hope Advanced Veterinary Center is currently seeking a Veterinary Receptionist (Care Coordinator) to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer: • Local autonomy with national support, • Career mobility and development opportunities, • A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview The Care Coordinator serves as the first point of contact for clients while coordinating communication between clients, veterinarians, nursing staff, and specialty departments. This role is responsible for creating an exceptional client experience through compassionate service, efficient patient flow, accurate financial coordination, and clear communication. Care Coordinators champion the One Hope experience by ensuring seamless transitions between Emergency and Specialty services. They serve as the connection between departments, creating a unified hospital experience where clients experience one coordinated team dedicated to their pet's care rather than separate specialty practices. Hope Advanced Veterinary Center in Vienna, Virginia has been the trusted destination for specialty and emergency veterinary care in the greater Washington, DC area for more than 30 years, operating 24/7, 365 days a year. With a team of board-certified specialists spanning oncology, internal medicine, ophthalmology, cardiology, surgery, and neurology, Hope provides some of the most comprehensive specialty care available anywhere in the Mid-Atlantic region. Essential Functions Client Experience • Welcome clients and patients with professionalism, empathy, and compassion., • Deliver exceptional customer service in person, by telephone, and through electronic communication., • Build trusting relationships with clients while maintaining professionalism and confidentiality., • Support clients experiencing emotional or stressful situations with patience, compassion, and understanding., • Educate clients regarding hospital services, scheduling, payment options, and hospital policies., • Respond professionally to client concerns and escalate issues appropriately when needed. Patient & Appointment Coordination • Coordinate patient arrivals, admissions, transfers, and discharges., • Schedule appointments across Emergency and Specialty services., • Obtain, organize, and maintain outside medical records., • Ensure patient information is accurate and complete within the practice management system., • Communicate appointment instructions, fasting requirements, medication guidance, and follow up recommendations., • Coordinate communication between clients and the medical team throughout the patient's visit. Communication • Answer incoming phone calls, emails, and electronic communications promptly and professionally., • Route calls and messages to the appropriate department or clinician., • Recognize potential medical emergencies and appropriately prioritize urgent patient needs., • Communicate scheduling changes, delays, and updates with empathy and professionalism., • Collaborate with technicians, veterinarians, pharmacy, and leadership to ensure timely, accurate communication. Financial Responsibilities • Process invoices and client payments accurately., • Explain estimates and hospital financial policies with confidence and professionalism., • Assist clients with available payment solutions including CareCredit, Scratchpay, Trupanion direct pay when applicable, and approved hospital payment arrangements., • Process refunds, credits, and financial adjustments in accordance with hospital policy., • Maintain an accurate cash drawer and complete end-of-day balancing procedures. Administrative Responsibilities • Maintain complete and accurate electronic medical records., • Scan, upload, and organize client documentation., • Process prescription refill requests and medical messages., • Monitor department email inboxes and electronic communications., • Maintain organized reception and client service areas., • Support hospital initiatives, administrative projects, and other duties as assigned. Team Responsibilities • Work collaboratively with all hospital departments to promote exceptional patient care., • Facilitate seamless transfers of patient care between all Hope departments, ensuring continuity of communication and service. Every client should experience one connected hospital rather than separate specialty practices., • Demonstrate flexibility while adapting to changing priorities in a fast-paced environment., • Support teammates during periods of high patient volume., • Maintain professionalism and respect in all interactions with clients and team members., • Participate in ongoing education, training, and professional development., • Demonstrate accountability through consistent attendance, punctuality, and dependable performance. Competencies • Client Focus, • Compassion & Emotional Intelligence, • Professional Communication, • Teamwork & Collaboration, • Organization & Attention to Detail, • Critical Thinking & Problem Solving, • Time Management, • Adaptability, • Accountability, • Conflict Resolution, • Financial Accuracy, • Computer & Technology Proficiency Qualifications (Required) • Applicants must be 18 years of age or older to be considered for this position, • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience, • Previous customer service experience required; veterinary or healthcare experience preferred., • Ability to multitask while maintaining exceptional attention to detail in a fast-paced environment., • Excellent verbal and written communication skills., • Ability to remain calm, compassionate, and solution-oriented during emergency situations., • Proficiency with Microsoft Office, email, and practice management software., • Ability to learn veterinary terminology, hospital workflows, and financial policies., • Ability to work evenings, weekends, and holidays as required. Preferred Skills (Nice to Have) • Veterinary Assistant Experience Preferred but willing to cross train. Physical Requirements • Frequent standing, walking, sitting, bending, reaching, and keyboard use., • Ability to lift up to 30 pounds independently and assist with heavier items when necessary., • Ability to work in a busy veterinary hospital environment with frequent interruptions., • Exposure to animals, cleaning agents, biological materials, and varying noise levels Schedule: Day and Evening shifts, 5-8 hour days or 4-10 hour days What We Offer We care deeply about supporting our team members — professionally and personally. Benefits include: • Medical, dental, and vision insurance, • Paid Parental Leave (birth, adoption, foster), • 401(k) with discretionary contribution, • Team Member Pet Discounts, • Emotional wellbeing support — including Calm app access and 24/7 EAP, • CE stipends and career development resources, • Grant Circle — a relief fund for team members facing personal hardship, • Local hospital culture backed by national resources Pay Range $20—$26 USD At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Job Description Immediate hire 730am to 400pm weekdays This is a patient-facing administrative operations role within Radiation Oncology, not a general receptionist position. • Candidates should have 2+ years of medical office, patient access, or healthcare administrative experience., • Candidates must have hands-on experience with medical scheduling, insurance verification, and prior authorization workflows., • Experience scheduling specialty care, procedures, treatments, imaging, surgeries, or other complex medical services is strongly preferred over basic appointment scheduling., • Oncology or Radiation Oncology experience is highly preferred. Candidates from other complex specialties such as Hematology, Infusion, Radiology/Imaging, Surgical Services, or Cardiology may also be considered., • Epic experience is strongly preferred., • Aria experience is a significant plus., • Experience with authorization denials/appeals, referrals, medical records, billing, claims, or revenue cycle workflows is highly desirable., • General front desk, customer service, or patient-facing experience without meaningful medical scheduling and insurance/authorization responsibilities will not be sufficient for this position., • Candidates must be comfortable working directly with patients and families in an oncology environment and coordinating across clinical, administrative, and insurance teams., • This position is 100% onsite and offers the opportunity to convert to permanent employment, • High school diploma or equivalent preferred. EXPERIENCE: • 2+ years of medical office, patient access, healthcare administration, or closely related experience., • Hands-on experience with medical appointment scheduling, preferably involving specialty care, procedures, treatments, imaging, or multiple providers., • Hands-on experience with insurance eligibility/benefit verification and prior authorizations., • Experience with patient registration and/or check-in/check-out workflows., • Experience communicating directly with patients in a medical environment., • Experience coordinating with providers, clinical staff, insurance carriers, referral sources, and/or other healthcare departments., • Ability to manage multiple administrative workflows accurately in a high-volume clinical environment., • Experience working within an EMR/EHR system., • Ability to accurately maintain patient demographics, insurance information, scheduling information, and medical documentation., • Experience navigating insurance portals and/or electronic authorization workflows., • General proficiency with Microsoft Office and standard administrative systems.

Springfield, VA Full time R0103922 Location: Greenspring Village by Erickson Senior Living Join our team as a Certified Medical Assistant and play a key role in keeping our community thriving! Based in our Employee Health Clinic, youll support both residents and team membershelping everyone stay safe, healthy, and cared for. Youll work closely with our Nurse Practitioner and Practice Administrator, providing clinical and administrative support while performing delegated medical assistant duties. This is the perfect opportunity for someone who enjoys variety, teamwork, and building connections in a warm, mission-driven environment. What we offer Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones Compensation: $20.00 - $21.00 per hour, based on experience How you will make an impact Maintain schedules for employee visits and accurate information in employee medical records Perform front desk receptionist responsibilities to include data entry, assisting customers as they enter Employee Health, filing and retrieving medical charts, and answering phones Ensure the accuracy of registration, insurance verification, and coding, and charge entry into the electronic health record Prepare employee for examination by the healthcare provider to include the following: recording vital signs including weight and BMI and preparing a patient (e.g., assisting with placing on a gown or exposing an affected area of the body for examination) Perform blood draws and tests, vaccinations, and EKGs under the direction of the supervising clinician Prepare reports for the Program Coordinator, and Medical Director, and Regional NP as requested regarding monthly utilization, co-pay, time in the clinic, and satisfaction summaries, as requested Ensure lab compliance and with all required quality assurance measures by recording all required data in lab compliance binder including but not limited to: daily temperature log for refrigerators, documentation of all point of care and send out labs performed for each date, performance and documentation of lab controls for all point of care tests What you will need Knowledge of HIPAA Microsoft Office (Word, Outlook and basic Excel) Completion of an accredited Medical Assistant Program and valid certification CPR certification is required Current MA Certification is required Phlebotomy certificate preferred Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Greenspring is a beautiful 58-acre continuing care retirement community in Springfield, Virginia. Were part of a growing national network of communities managed by Erickson Senior Living, one of the countrys largest and most respected providers of senior living and health care. Greenspring helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law. Since 1983, Erickson Senior Livings national network of managed communities has been devoted to one missionhelping people live better lives. If you're driven to make a difference and feel passionate about what you do, you'll thrive in an Erickson Senior Living career. Experience a work and social environment beyond the traditional office setting, with access to multiple on-campus dining choices, health and wellness facilities, lush green spaces, and so much more. Come see why were among the most respected names in senior living, now serving 27,000 residents with a team of more than 14,000 employees.

ProSidian is seeking a Mailroom Clerk for Program Support on a contract basis, generally located across the Arlington, VA area, supporting U.S. Trade and Development Agency (USTDA) in the Government and Public Services Industry Sector. This role focuses on Human Capital Solutions for clients such as USTDA. The position is a contract contingent or contract W-2 (IRS-1099) Information Resource Center (IRC) Administrative Support Services Functional Area/Swim Lane/Category Discipline Professional. Responsibilities include handling mail, file management, and logistical support; aligning with routine administrative and clerical functions. The role involves managing incoming/outgoing mail, maintaining filing systems, tracking deliveries, and supporting administrative logistics. The position is located in the Mid Atlantic Region, with an initial work site address at 1101 Wilson Blvd., Suite 1100, Arlington, VA 22209-3901. Desired qualifications for Mailroom Clerk include: • High school diploma or equivalent., • 1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position., • Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication., • Ability to manage multiple tasks and prioritize effectively., • Effective written and verbal communication skills., • Proficiency in office software and equipment., • Physical ability to move large numbers of files and/or file boxes., • High School diploma required, higher education preferred. Skills required include: • Reliability, precision, and attention to detail. As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with documented goals for each of the firm's Eight ProSidian Global Competencies. • Personal Effectiveness The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results., • Continuous Learning Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive., • Leadership Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success., • Client Service Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships., • Business Management Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance., • Business Development Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions., • Technical Expertise Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy., • Innovation & Knowledge Sharing (Thought Leadership) Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement. Other requirements include: • Business Tools Understanding and proficiency with business tools and technology, including Microsoft Office., • Commitment To work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors., • Curiosity The ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together., • Humility Exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference., • Willingness To constantly learn, share, and grow and to view the world as their classroom. ProSidian offers a comprehensive Employee Benefits Program designed to promote health and personal well-being, including: • Competitive Compensation Competitive pay range with group health benefits, pre-tax employee benefits, and performance incentives., • Group Medical / Dental / Vision Health Insurance Benefits ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans., • 401(k) Retirement Savings Plan Allows eligible employees to save for retirement with a variety of investment options and a company match., • Vacation and Paid Time-Off (PTO) Benefits Includes 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays., • Pre-Tax Payment Programs Premium-only plans that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits., • Purchasing Discounts & Savings Plans Provides special discounts to eligible employees on everyday purchases of products and services., • Security Clearance Necessary for engagement teams managing sensitive work in the Federal Marketplace., • ProSidian Employee & Contractor Referral Bonus Program Offers up to $5,000 for referrals who stay employed for 90 days., • Performance Incentives Tied to each new client that employees assist in pursuing and supporting., • Flexible Spending Account Helps cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis., • Supplemental Life/Accidental Death and Dismemberment Insurance Offers extra protection for yourself and your eligible dependents., • Short- and Long-Term Disability Insurance Provides income protection during your recovery from a disability.

ProSidian is seeking a Mailroom Clerk for Program Support on a contract basis, generally located across the Arlington, VA area, supporting U.S. Trade and Development Agency (USTDA) in the Government and Public Services Industry Sector. This role focuses on Human Capital Solutions for clients such as USTDA. The position is a contract contingent or contract W-2 (IRS-1099) Information Resource Center (IRC) Administrative Support Services Functional Area/Swim Lane/Category Discipline Professional. Responsibilities include handling mail, file management, and logistical support; aligning with routine administrative and clerical functions. The role involves managing incoming/outgoing mail, maintaining filing systems, tracking deliveries, and supporting administrative logistics. The position is located in the Mid Atlantic Region, with an initial work site address at 1101 Wilson Blvd., Suite 1100, Arlington, VA 22209-3901. Desired qualifications for Mailroom Clerk include: • High school diploma or equivalent., • 1-3 years of experience in a professional office environment as a support assistant or receptionist, or equivalent position., • Experience handling phone calls, emails, and mail, serving as the point of contact for internal and external communication., • Ability to manage multiple tasks and prioritize effectively., • Effective written and verbal communication skills., • Proficiency in office software and equipment., • Physical ability to move large numbers of files and/or file boxes., • High School diploma required, higher education preferred. Skills required include: • Reliability, precision, and attention to detail. As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with documented goals for each of the firm's Eight ProSidian Global Competencies. • Personal Effectiveness The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results., • Continuous Learning Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive., • Leadership Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success., • Client Service Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships., • Business Management Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance., • Business Development Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions., • Technical Expertise Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy., • Innovation & Knowledge Sharing (Thought Leadership) Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement. Other requirements include: • Business Tools Understanding and proficiency with business tools and technology, including Microsoft Office., • Commitment To work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors., • Curiosity The ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together., • Humility Exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference., • Willingness To constantly learn, share, and grow and to view the world as their classroom. ProSidian offers a comprehensive Employee Benefits Program designed to promote health and personal well-being, including: • Competitive Compensation Competitive pay range with group health benefits, pre-tax employee benefits, and performance incentives., • Group Medical / Dental / Vision Health Insurance Benefits ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans., • 401(k) Retirement Savings Plan Allows eligible employees to save for retirement with a variety of investment options and a company match., • Vacation and Paid Time-Off (PTO) Benefits Includes 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays., • Pre-Tax Payment Programs Premium-only plans that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits., • Purchasing Discounts & Savings Plans Provides special discounts to eligible employees on everyday purchases of products and services., • Security Clearance Necessary for engagement teams managing sensitive work in the Federal Marketplace., • ProSidian Employee & Contractor Referral Bonus Program Offers up to $5,000 for referrals who stay employed for 90 days., • Performance Incentives Tied to each new client that employees assist in pursuing and supporting., • Flexible Spending Account Helps cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis., • Supplemental Life/Accidental Death and Dismemberment Insurance Offers extra protection for yourself and your eligible dependents., • Short- and Long-Term Disability Insurance Provides income protection during your recovery from a disability.

Now is the time to join Falls Church Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework, • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit, • Schedule appointments that result in each healthcare provider having a smooth, productive day, • Interact and communicate with patients and guests in the reception area during their wait time, • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness, • Ensure that all tasks on the front office checklist are completed daily, • Post payments to patient accounts in accordance with Company policies, • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit, • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team, • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance, • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner, • Active participant in daily morning huddles, monthly team meetings and any other meetings as required, • Thorough understanding of business imperatives and how the role directly impacts metrics, • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework, • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection, • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully, • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies, • Other duties and responsibilities as assigned, • High School Diploma or general education degree (GED), • Prior course work or on-the-job training in the fields or dentistry, insurance, or business, • Knowledge of office practices, technology applications and patient insurances, • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results), • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical), • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient), • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition), • Influencer (active listener/observer of behavior; creates a win/win need for change), • Self-motivated, reliable individual capable of working independently as well as part of a team, • Ability to manage tasks and time effectively without compromising the quality of the work, • Excellent interpersonal, oral and written communication skills, • Ability to handle and maintain extreme confidentially with patient records, • Organized, detail-oriented individual able to work in a fast-paced environment, • Medical, dental, and vision insurance, • Paid time off, • Tuition Reimbursement, • 401K, • Paid time to volunteer in your local community Compensation Information $17.00-$24.00 / Hourly PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants. The Front Desk Intake Receptionist is responsible for greeting and assisting all patients and visitors, answering the switchboard, following the facility policies when greeting and assisting all patients. Job Duties: • Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner in a timely fashion., • Provide clerical support to the Intake team, • Assists with various clerical duties as well as utilization of the paging system to announce callers and codes as required., • Document and make notification of all incoming deliveries., • Assist with assessment and registration of patients, collect insurance and patient identification., • Will administer and assist with complete appropriate paperwork for new admissions. Benefit Highlights • Loan Forgiveness Program, • Challenging and rewarding work environment, • Competitive Compensation & Generous Paid Time Off, • Excellent Medical, Dental, Vision and Prescription Drug Plans, • 401(K) with company match and discounted stock plan, • SoFi Student Loan Refinancing Program, • Career development opportunities within UHS and its 300+ Subsidiaries! About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care inpatient facilities, behavioral health inpatient facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Requirements: • High School Graduate or GED required, • BLS certification, • Two or more years experience on a multi-line telephone switchboard, preferably in an inpatient hospital, mental health facility or detox facility a plus care EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.

TPG Pediatrics is looking for a full-time Front Desk Administrative Clerk with 3 to 5 years of medical receptionist experience to join our team of dedicated healthcare professionals. This position is a float position that would work at all four offices. We are a large, busy pediatric practice in Northern Virginia dedicated to excellent patient care. Ideal candidates will have 3-5 years of prior medical receptionist experience, as well as experience speaking directly with patients in person and by phone. Experience with eClinicalworks is a plus. TPG uses multiple platforms for scheduling appointments, forms and calls so the applicant should be well versed in basic technology. We are willing to train the right person. The pay range is between $22/hour and $25/hour. The position is Monday through Friday with hours between 7:00 a.m. and 5:10 p.m. along with a once per month rotation in our Saturday clinic in Chantilly or Alexandria Offices (8 a.m.-1 p.m). TPG Pediatrics offer excellent benefits such as: PTO; 401k; Health, Dental & Vision Insurance, and paid Holidays. There are also options for short-term and long-term disability. Essential Duties And Responsibilities: This individual will • Provide a welcoming, professional greeting to patients and other visitors., • Answer a high volume of calls, • Schedules patient appointments and helps patients complete necessary paperwork., • Uses multiple platforms for calls and scheduling, • Collects payments from patients. This individual should be comfortable discussing finances to help with patient understanding of bills and claims. Education, Qualification And Credentials: • High school diploma/GED required, • 3 to 5 years experience with medical terminology and insurance knowledge is highly preferred, • EMR experience is desirable

Starting at $15 - $16 per hour ($150 Referral Bonus) / PT or FT Options Available / Healthcare Benefits Available - As a Virtual Receptionist, you will: Answer and direct incoming calls to the appropriate contact; Greet and assist clients and visitors in a friendly and professional manner; Manage a

Mount Vernon Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for a PT Receptionist to join our team. The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of

Part Time Weekend Receptionist. Annandale Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for Part Time Weekend Receptionists to join our team. Today, our more than 105 skilled nursing and long-term care facilities serve nearly 13,000 residents at any give

Annandale Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting for Receptionists to join our team.The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting

Job Description Position Summary / Scope of Responsibility The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce. The Administrative Assistant is responsible for providing confidential secretarial and administrative support functions for the leadership team of the Central Office. This includes activities such as managing schedules, calendars, travel arrangements and itineraries; writing, reviewing and correcting correspondence; arranging conference calls and meetings; interacting with Central office staff and leaders, external stakeholders, vendors, customers, and patients. This position supports the CEO, the leadership team, and the general staff. The Administrative Assistant facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks. The Administrative Assistant is an excellent communicator with impeccable attention to detail. Must contain the skilled ability to multitask, manage complex schedules, and meet changing deadlines. Primary Responsibilities The incumbent may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the Mission, Core Values and Operating Principles of CAO. -Performs administrative support and receptionist activities including, but not limited to, answering phones, taking messages, greeting visitors, scanning/faxing documents, filing, printing, copying and the like while exhibiting polite and professional communication. -Completes clerical medical records duties including collecting patient information/patient admission, issuing medical files, filing medical records, distributing charts, and processing patient admissions and discharge papers. -Participates in the overseeing and assurance of medical records being accurate, complete, protected, and confidential. -When answering phones, takes messages and fields or answers all routine and non-routine questions. -Assists in scheduling and organizing activities such as meetings, travel, and practice activities. -Maintains schedules and calendars for the leadership team as assigned. -Ensures operation of equipment by completing preventative maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques. -Sorts and distributes mail. Opens mail for the team. Drafts written responses or replies by phone or email when necessary. Responds to regularly occurring requests for information. -Track, maintain and order office supplies and kitchen supplies. -Schedules appointments and arranges meetings, including setting up rooms, ordering food, building meeting agendas and minutes, and the like. -Types and designs general correspondence, memos, charts, tables, graphs, and business plans in collaboration with office employees. Proofreads copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy. -Assists in managing social media presence for the practice to build and drive followership. -Manage and maintain confidential documentation. -Prepare monthly and other reports. -Maintains confidentiality and discretion while carrying out all duties and responsibilities. -Performs other duties as assigned. Reporting Relationships The Administrative Assistant reports to the Practice Administrator. This role does not have direct reports. Required Education and Experience -High School Diploma, GED equivalent, or equivalent education and experience required. -Three years minimum administrative assistant experience supporting office operations, preferably in a healthcare environment. -Proficient skill and experience in using the Microsoft Office Suite of products. -Excellent time management and proven problem-solving skills. Competencies / Required Skills and Abilities -Strong Interpersonal Skills - Ability to develop relationships and collaborate in a decentralized organization. Team player with a can-do attitude. -Exceptional computer skills, including proficiency in the Microsoft Office suite of products and the creative ability to prepare high quality presentations and the analytic ability to leverage spreadsheet functionality. -Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results. -Strong oral and written communication skills with excellent self-discipline and patience. -Able to work independently and with minimal supervision. -Excellent time management, organization, and administrative support skills. -Must be able to read, write, speak, understand, and communicate in the English language. Physical Demands -Must be able to sit for long periods of time and lift up to 25 pounds. -Must be able to use appropriate body mechanics techniques when performing desk duties. -Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting. -Adequate hearing to perform duties in person and over telephone. -Must be able to communicate clearly to patients in person and over the telephone. -Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens. Benefits Include: Medical, dental, and vision insurance | Flexible Spending Account (FSA) and Health Savings Account (HSA) options | 401(k) retirement plan with employer contributions | Paid time off and paid holidays | Employer-paid life insurance | Voluntary supplemental benefits including disability and additional coverage options | Employee Assistance Program (EAP) Full-time employees are eligible for employer-paid life insurance. Part-time employees are eligible for 401(k) participation. Benefits eligibility and employer contribution levels may vary.

Job Description Job Title: Part-Time Office Assistant Industry: Healthcare Services Location: McLean, VA (Fully In Office) Assignment Type: Contract (4-5 weeks, possible extension) Pay: $20 - $22 / Hour (based on experience) Work Schedule: Monday–Thursday, 8:00 AM – 3:30 PM (28 hours/week) Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company: Our client is an established organization in the healthcare/senior services space, known for a people-first culture and a strong reputation for quality care. This is a great opportunity to gain office experience with a stable, respected employer. Job Description: We're looking for a polished, personable Office Assistant to serve as the face and voice of a busy corporate office. This role is ideal for someone who thrives on creating a warm, professional first impression and enjoys keeping an office running smoothly behind the scenes. You'll be the go-to person for visitors, callers, vendors, and team members alike. Key Responsibilities: • Welcome guests and staff at the front desk with a friendly, professional demeanor, • Field incoming calls, screen inquiries, and route them to the correct team or contact, • Manage visitor check-in and notify hosts of arrivals, • Sort and distribute incoming mail and packages; coordinate outgoing shipments, • Liaise with couriers, building vendors, and service partners as needed, • Keep supply closets, breakrooms, and conference rooms stocked, tidy, and presentable, • Track supply levels and help coordinate reordering with office management, • Help prepare meeting spaces and support visitor hospitality, • Provide general administrative support — filing, data entry, copying, and document prep, • Field routine questions from staff and point them toward the right resources, • Help maintain a clean, organized, welcoming office environment, • Pitch in on special projects and other tasks as needed Qualifications: • 1-2 years of experience in a receptionist or office support role within an in-office setting (administrative/clerical background preferred), • Comfortable with general office technology and equipment, • Friendly, energetic, and professional presentation, • Some college coursework or a degree preferred, • Must be able to start immediately Perks: • Opportunity for long-term/permanent consideration based on performance, • Supportive, well-established team environment, • Gain experience with a respected national organization Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job Description JOB DESCRIPTION My Psychiatrist is a well-established multi-disciplinary outpatient mental health group practice. We are seeking Full-Time Patient Care Coordinator/Medical Receptionist. JOB RESPONSIBILITIES ? Greet patients and visitors with a friendly and professional demeanor ? Answer phone calls and respond to patient inquiries promptly and courteously ? Schedule patient appointments and manage the appointment calendar ? Collect and verify patient information, including insurance details and personal information ? Maintain accurate patient records and update patient information as needed ? Process patient payments and assist with insurance billing and claims ? Assist clinical staff with administrative tasks as needed, such as filing, scanning, and faxing ? Monitor and maintain the cleanliness and organization of the reception area and waiting room ? Ensure compliance with all HIPAA regulations and patient privacy policies ? Manage the patient check-in and check-out process, including verifying insurance eligibility, collecting co-payments or other fees, and providing necessary paperwork to patients ? Direct patients to the appropriate waiting area or treatment room and notify clinical staff of their arrival ? Maintain an organized and up-to-date filing system for patient records and other office paperwork ? Coordinate with other staff members to ensure the smooth flow of patient care and office operations ? Follow established protocols for handling emergencies or urgent patient requests ? Attend meetings and training sessions as required to stay up-to-date on office policies and procedures ? Perform other duties as assigned by the office manager or clinical staff. REQUIREMENTS ? Must work Monday to Friday, 8am-4pm or 10am-6pm schedule ? HS/GED required, some college preferred ? Retails, hospitality, customer service or sales backgrounds are desired ? Strong customer service skills, warm and friendly demeanors, ? Well-versed in technology and computer, technically savvy ? Previous experience in healthcare or mental health office is highly desired PAY & BENEFITS ? Paid time off and paid holidays ? Paid bereavement leave ? Health, Dental and Vision insurance ? Employer paid Long Term and Short Term Disability ? Employer paid Life Insurance ? 401k with employer matching

Job Description Reports To: Clinic Manager Location: [Clinic Location] Employment Type: [Full-Time / Part-Time] Schedule: [e.g., Monday–Friday + rotating weekends] Pay Range: [$XX.XX – $XX.XX per hour] Job Summary The Front Desk / Patient Services Representative is the first point of contact for patients, ensuring a welcoming, efficient, and well-organized check-in and check-out experience while managing the administrative and clerical functions that support daily clinic operations. Essential Duties & Responsibilities • Greet and check in/check out patients in a courteous, professional, and timely manner, • Verify and update patient demographic and insurance information, • Collect co-pays, deductibles, and outstanding balances at time of service, • Schedule, reschedule, and confirm patient appointments, • Answer a multi-line phone system; route calls and messages appropriately, • Verify insurance eligibility and benefits prior to visits, • Scan, file, and maintain accurate patient records in compliance with HIPAA, • Manage waiting room flow and communicate wait times to patients, • Process referrals, work notes, and other patient documentation requests, • Maintain a clean and organized front office and lobby area, • Support clinical staff and management with administrative tasks as neededQualifications Education & Certification • High school diploma or equivalent required, • Prior medical office, front desk, or customer service experience preferred Experience • 1+ years front desk/receptionist experience, preferably in a healthcare setting, • Experience with EMR/practice management systems and insurance verification preferredKnowledge, Skills & Abilities, • Excellent customer service, interpersonal, and phone etiquette skills, • Strong organizational skills and attention to detail, • Ability to multitask in a fast-paced, high-volume environment, • Basic knowledge of medical terminology and insurance processes preferred, • Proficient with computers, EMR systems, and standard office equipmentPhysical Requirements, • Ability to sit or stand for extended periods at a front desk workstation, • Occasional lifting of office supplies up to 20 lbsWork Environment, • Front office/reception area within a clinical immediate care setting Ortho OIC Orthopaedic Immediate Care is an equal opportunity employer. This job description reflects management's assignment of essential functions; it does not restrict the tasks that may be assigned.

Job Description Under the direction of the Office Manager, the Front desk coordinator/Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator/Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication and interpersonal skills. Top candidates would work comfortably under pressure while multi-tasking in a fast-paced environment. Status: Full Time/Non-Exempt Supervisory Responsibilities: None Responsibilities: • Greet and attend to patient needs in person and over the phone., • Professionally assist doctors, staff, visitors, and patients., • Answer all phone calls in a professional and courteous manner., • Perform all clerical duties in relation to providing operational support to the office, • Perform all duties within HIPAA regulations., • Maintain confidentiality of all doctor, staff, and patient information., • Schedule appointments between doctors and patients., • Liaise between insurance providers, patients, and physicians., • Assist with Community Education and or Marketing projects for the office, • Provide direct Administrative assistance to the Practice Manager, • Actively speak up and provide patient safety and patient experience recommendations, • Adhere to company-wide policy and procedures., • Other duties will be assigned and required as office will grow with patient volume, • Travel:, • As needed to Silver Spring, Oxon Hill and Gaithersburg but home office will be Laurel 85% of the time Requirements: • 1-3 years’ Experience at a healthcare facility in a Medical Receptionist or Front desk role preferred., • Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred)., • Meticulous attention to detail with the ability to multi-task., • Strong organizational, administrative, and planning skills., • Ability to use discretion while working with sensitive information., • Excellent documentation, communication, and IT skills., • Passionate about the Patient Experience, • Associates degree preferred., Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer.

Job Description Celebrated as the #5 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 60 countries. Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out: • Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice., • Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential., • Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. About the Position The Receptionist position is primarily responsible for providing a variety of receptionist activities in serving residents, visitors, and team members. The receptionist is expected to take an active and decisive role to ensure that sign in procedures are followed, camera views are properly monitored, lock outs and keyless lock system alarms are handled immediately, and that people attempting to enter the building at entry points equipped with cameras and buzzers are properly identified before entry is allowed. Additional duties include routing calls and use of computer programs for billing and scheduling, and collecting resident payments; receive packages, and other deliveries. The pay rate for this position is $20.00/hr Job Duties Operates telephone console by routing, recording and delivering messages, and providing coverage to other departments as requested. • Reports emergency calls immediately and forwards maintenance calls to appropriate individual in a timely manner. Runs daily report of resident motion sensor check in and monitors/reports Palcare alarms to appropriate nursing stations. Assists with and/or is responsible for entering information for incident reports, and other records and reports. Prints room bookings schedule via Worxhub activity schedule daily. Inputs transportation requests into Worxhub for the Transportation department to schedule and coordinate.Assists residents and visitors with requests for cab service, van service, and other requests in a polite and proficient manner. Oversees and distributes facility, apartment and mailbox keys ensuring security guidelines are maintained. Distributes bills to residents in a timely manner and accepts payments for further processing. Collects payments for guestrooms, guest and contractor meals; sells and distributes meal tickets; sells stamps, and cashes checks for residents as requested. Posts charges for residents’ guest meals, lodging, transportation and telephone charges, and sends weekly reports to Accounting. Accepts medication from the pharmacy and dispenses to residents and employees according to specific guidelines and advises pharmacy technician of medication to be delivered on the nursing floors. Receives and directs facility and residents’ guests, notifying residents, signing in visitors, and offering directions, ensuring security guidelines are maintained. Monitors residents’ presence/absence from the facility through check-in and check-out procedures. Responsible for giving residents absence slips and submitting credit slips to Accounting. Conducts fire emergency procedures and drills by monitoring systems and notifying appropriate individuals immediately. Qualifications High school graduate or equivalent required. Minimum of two years experience in public relations, customer service, or related area required. Excellent verbal communication skills required. Must be able to speak English fluently. Must have computer skills in basic word processing. Must possess the ability to deal tactfully with others. A sampling of our many benefits! At Goodwin Living, we’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to PRN team members: • Daily Pay: Work and get paid the same day!, • Tutoring for ESL, Citizenship Test & GED, • Referral Program: Earn up to $3,000 for referring friends and family!, • Free Meals, Access to a Fitness Center, Pool, and More About Goodwin Living At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth. Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

Job Description Position Summary/Scope of Responsibility The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce. The Front Desk Receptionist provides the first professional, knowledgeable, and caring impression for patients. The Front Desk Receptionist provides outstanding customer service by greeting patients promptly and in a welcoming manner, either in person or over the phone. Responsible for coordinating the daily administration of physicians, staff, visitors, and patients at a healthcare facility. The Front Desk Receptionist schedules appointments, answers patient inquiries, monitors stock and supplies, and ensures all patient information, including billing, is documented fully and accurately. This role will be reporting to our Olney, MD location opening in Mid-September. Duties include, but are not limited to: • Creates a welcoming atmosphere by greeting and attending to patients upon arrival in person and over the phone and notifies providers of patient arrivals., • Maintains appointment schedule in an efficient and accurate manner to avoid overlap and optimize patient satisfaction and provider schedules., • Manages multiline telephone system efficiently and politely, minimizing hold time., • Ensures availability of treatment information by retrieving and updating patient records., • Verifies financial records and collects patient charges while filing and expediting third-party claims., • Maintains office inventory and equipment by anticipating supply needs and expediting supply orders. Including maintaining reception area in a neat and orderly condition., • Obtains patient identification and insurance information and assists patients with completing needed documentation, insurance information, and billing questions., • Proactively communicates efficiently and collaboratively with providers, nurses, medical assistants, and any other related staff to ensure a team awareness of scheduling, patient details, and potential service delays., • Opens and sorts office mail. Delivers outgoing mail to the post office daily., • Participates in the medical office emergency routine when required. Summons ambulance or EMS and assists other staff members as needed., • Performs all duties in compliance with local, state, federal laws, and CAO policies and guidelines., • Performs other duties as assigned. Required Education & Experience • High school diploma or equivalent required., • At least 2 years of medical office administrative experience required., • A combination of relevant education and experience that equates to the requirements above may be considered., • Proficiency with the Microsoft Office suite of products required. Experience working with medical record systems preferred., • Proficient knowledge of medical terminology. Competencies/Required Skills & Abilities • Strong Interpersonal Skills - Ability to develop relationships and collaborate to achieve assignments., • Confident and critical thinker who will seek input to ensure accuracy., • Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results., • Strong analytical and problem-solving skills., • Able to work independently., • Exudes professionalism in presentation., • Must be able to read, write, speak, understand, and communicate in the English language. Physical Demands • Must be able to sit for long periods of time and lift up to 25 pounds., • Must be able to use appropriate body mechanics techniques when performing desk duties., • Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting., • Adequate hearing to perform duties in person and over telephone., • Must be able to communicate clearly to patients in person and over the telephone., • Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

Job Description Celebrated as the #5 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 60 countries. Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out: • Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice., • Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential., • Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. About the Position The Receptionist position is primarily responsible for providing a variety of receptionist activities in serving residents, visitors, and team members. The receptionist is expected to take an active and decisive role to ensure that sign in procedures are followed, camera views are properly monitored, lock outs and keyless lock system alarms are handled immediately, and that people attempting to enter the building at entry points equipped with cameras and buzzers are properly identified before entry is allowed. Additional duties include routing calls and use of computer programs for billing and scheduling, and collects resident payments; receive packages, and other deliveries. Schedule: Monday-Friday 7am-3pm The pay for this role is $20/hr Job Duties Operates telephone console by routing, recording and delivering messages, and providing coverage to other departments as requested. Reports emergency calls immediately and forwards maintenance calls to appropriate individual in a timely manner. Runs daily report of residents check in, weekly battery report to Smart Care system, reports alarms to nursing supervisor. Monitors residents’ presence/absence from the facility through check-in and check-out procedures. Responsible for giving residents absence slips and submitting credit slips to Accounting. Assists with and/or is responsible for entering information for incident reports, and other records and reports. Prints room bookings schedule via Worxhub activity schedule daily. Oversees and distributes facility, apartment and mailbox keys ensuring security guidelines are maintained. Accepts medication from the pharmacy and dispenses to residents and employees according to specific guidelines and advises pharmacy technician of medication to be delivered on the nursing floors. Collects payments for guestrooms, guest and contractor meals; sells and distributes meal tickets; sells stamps, and cashes checks for residents as requested. Distributes bills to residents in a timely manner and accepts payments for further processing. Posts charges for residents’ guest meals, lodging, transportation and telephone charges, tallies staff meal tickets, and sends weekly reports to Accounting. Assists residents and visitors with requests for cab service, van service, and other requests in a polite and proficient manner. Performs departmental opening and closing procedures daily, including counting cash box, stamp box, and counting keys, in accordance with security guidelines. Monitors security equipment; doors, cameras, and Emergency Response System. Conducts fire emergency procedures and drills by monitoring systems and notifying appropriate individuals immediately. Job Requirements High school graduate or equivalent required. Minimum of two years experience in public relations, customer service, or related area required. Excellent verbal communication skills required. Must be able to speak English fluently. Must have computer skills in basic word processing. Must possess the ability to deal tactfully with others. A sampling of our many benefits! We’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to Full-Time team members: • Paid Time Off, • Health Insurance, • DailyPay: Work and get paid the same day!, • Tuition Assistance for Career Development, • Financial assistance with U.S. Citizenship application or DACA Renewal, • Tutoring for ESL, Citizenship Test & GED, • Staff Emergency Grants, • Free Meals, Access to a Fitness Center, Pool, and More About Goodwin Living At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #1 in 2023! Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

Job Description Job Title: Medical Receptionist Type: Contract-to-Hire Location (city, state): McLean, VA Industry: Healthcare Pay: $20–$22/hr About Our Client: Addison Group is partnering with a well-established, high-end medical practice in the Tysons area. This busy office provides a professional, patient-focused environment with a strong emphasis on quality service and attention to detail. Job Description: The Medical Receptionist will support daily front desk operations and patient coordination in a fast-paced clinical setting. This role is ideal for someone who is polished, dependable, and comfortable managing multiple responsibilities while delivering an excellent patient experience. Key Responsibilities: • Handle incoming calls, schedule appointments, and manage calendar coordination, • Communicate with patients regarding appointments, procedures, and general inquiries, • Assist with coordinating procedures at external facilities such as hospitals or surgical centers, • Prepare exam rooms and support patient flow, including room setup and reset between visits, • Maintain a clean, organized, and professional front office environment, • Accurately enter and update patient information across internal systems (training provided), • Ensure all required documentation and details are ready ahead of scheduled procedures Qualifications: • Minimum of 1 year of experience in a medical office or healthcare front desk role, • Strong communication and customer service skills, • Professional demeanor with a high level of reliability and accountability, • Ability to multitask and stay organized in a detailed, process-oriented environment, • Comfortable learning new systems and workflows Additional Details: • Schedule: Monday–Friday, 9:00 AM – 5:00 PM (with lunch break), • Fully onsite role (5 days per week), • Virtual interview process to start, • Quick hiring timeline with onboarding/training beginning shortly after offer, • Located in a modern Tysons office with onsite parking provided, • Business professional attire expected, particularly on patient-facing days Perks: • Opportunity to transition into a permanent role with growth potential, • Exposure to multiple systems and platforms with hands-on training, • Professional, clean, and welcoming office environment in a premier location Benefits: The position is eligible for medical, dental, vision, and 401(k). Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #HC3

Job Description We are seeking an energetic and detail-oriented Receptionist/Administrative Assistant to join our dynamic team. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and professional environment. You will manage a variety of administrative tasks, including scheduling, data entry, and office organization, to support smooth daily operations. Your positive attitude, excellent communication skills, and ability to multitask will contribute significantly to our office’s efficiency and customer service excellence. Responsibilities • Greet visitors and clients warmly, providing exceptional front desk service and maintaining a professional atmosphere, • Operate multi-line phone systems, answer inquiries promptly, and direct calls to appropriate personnel with proper phone etiquette, • Manage appointment scheduling and calendar coordination using tools like Google Workspace or Microsoft Office, • Perform data entry, filing, and document proofreading to ensure accuracy and organization of office records, • Support office management tasks such as supply inventory, mail handling, and basic bookkeeping using QuickBooks or similar software, • Assist with customer support by addressing inquiries via phone or email and providing helpful information, • Maintain a clean, organized front desk area and ensure all office equipment functions properly Qualifications • Proven office experience with strong clerical skills and familiarity with general administrative procedures, • Proficiency in computer literacy including Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry tools, • Excellent organizational skills with the ability to prioritize tasks efficiently and manage time effectively, • Strong communication skills in English; bilingual abilities are a plus for serving diverse clients, • Experience with front desk operations, multi-line phone systems, and customer service best practices, • Knowledge of medical or dental receptionist duties is advantageous but not required, • Personal assistant or medical receptionist experience is preferred for candidates seeking specialized roles in healthcare settings Join us to be part of a vibrant team where your organizational talents and customer service skills will shine! We are committed to fostering a supportive environment that values your contributions while offering opportunities for growth. All positions are paid roles that contribute directly to our mission of delivering outstanding service every day. Job Type: Full-time Work Location: In person

Job DescriptionDescription: True Sports Physical Therapy is hiring a Front Office Coordinator for our busy outpatient physical therapy clinic. As the first point of contact for every patient, you’ll set the tone for a positive patient experience and keep clinic operations running smoothly. This role suits someone with strong administrative and customer service skills who wants to grow a career in healthcare administration. This is an on-site position. Remote work is not available. Key Responsibilities • Schedule, reschedule, and confirm patient appointments, and coordinate patient flow to keep wait times low and the daily schedule on track., • Greet and check in patients, answer and route calls, and resolve patient concerns professionally, escalating issues to management when needed., • Process patient payments and copays, and verify that every transaction is accurate., • Maintain patient records in the EMR system in compliance with HIPAA and clinic confidentiality policies., • Organize clinic documentation, support a clean front office, and communicate daily operational updates to management.Requirements:, • 1 year + Proven front desk, receptionist, or administrative experience. Medical office or healthcare experience is preferred., • Proficiency with EMR/EHR systems, Microsoft Office Suite, and standard office equipment., • Excellent customer service, communication, multitasking, and time management skills in a fast-paced environment., • High school diploma or equivalent required. A certificate in office or medical administration is preferred. Hours: Monday-Thursday 10:00am-6:00pm (EST), Friday 07:00am-12:00pm (EST) Dress code: Business casual, or athletic wear with tennis shoes. No jeans, leggings, sandals, or Crocs.

Job Description Receptionist Part Time Day Shift 12 Hours Every Other Weekend Requirement Complete Care -We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion. Now Hiring: Receptionist Responsibilities: Meeting and greeting visitors/employees/residents Answering and forwarding phone calls on a multi-phone line Keeping the reception area tidy and welcoming Daily computer use of Microsoft Office (Outlook, Word, etc.) Qualifications: High school diploma or equivalent LTC/SNF experience preferred Ability to read, write and speak and understand the English language. Must be a supportive team member, contribute to and be an example of teamwork. Ability to make independent decisions when circumstances warrant such action. Ability to deal tactfully with personnel, residents and family members, visitors, government agencies/personnel and the public. Must have patience, tact. and willingness to deal with difficult residents, family and staff. Ability to handle confidential information, process payments, data entry, record keeping, appointment scheduling, filing and document organization. Basic computers skills. Now Hiring: Receptionist Complete Care is an equal opportunity employer.

Job Description Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team – it's a global family of individuals who represent more than 70 countries. Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out: • Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice., • Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential., • Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. About the Position Position is primarily responsible for providing a variety of receptionist activities in serving residents, visitors, and others that include managing and monitoring security systems within the GHA community, as well as responding to security issues. The receptionist is expected to take an active and decisive role to ensure that sign in procedures is followed, camera views are properly monitored, lock outs and keyless lock system alarms are handled immediately, and that people attempting to enter the building at entry points equipped with cameras and buzzers are properly identified before entry is allowed. Additional duties include routing calls and use of computer programs for billing and scheduling, and collecting resident payments; receive packages, and other deliveries. This position pays $20/hour This position is M-F 4pm-8pm Job Duties • Managing visitor sign in protocols, ensuring compliance with established procedures., • Monitoring of fixed camera views on computers located at the Reception Desk, • Responsible for counting and maintaining all cash transactions including but not limited to reconciling each cash bag and petty can drawer on each shift., • Responding appropriately to requests to enter the building at monitored entry points and parking garage, with specific emphasis on ensuring identification is properly verified before entry is allowed., • Operates telephone console by recording and delivering messages, transferring incoming calls to residents and appropriate staff, and providing coverage to other departments as requested., • Oversees and distributes facility, apartment/mailbox keys ensuring security guidelines and proper procedures are maintained., • Collects payments and fills out appropriate forms for guestrooms, guest and contractor meals; sells and distributes meal tickets; sells stamps and cashes checks for residents as requested., • Assists residents and visitors with requests for cab service, van service, and other requests in a polite and proficient manner., • Monitors residents’ presence/absence for the facility through the check-in and check-out procedures. Responsible for giving residents absence slips and submitting credit slips to Finance. Qualifications • High school graduate or equivalent required., • Minimum of two years experience in public relations, customer service, or related area required., • Must have computer skills in word processing., • Must be able to deal tactfully, effectively and with compassion with all people., • Excellent communication skills required., • Must use discretion and independent judgment when performing job duties. A sampling of our many benefits: At Goodwin Living, we’ve got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here’s a glimpse of what we offer to part-time team members: • Paid Time Off, • DailyPay: Work and get paid the same day!, • Tuition Assistance for Career Development, • Financial assistance with U.S. Citizenship application or DACA Renewal, • Tutoring for ESL, Citizenship Test & GED, • Staff Emergency Grants, • Free Meals, Access to a Fitness Center, Pool, and More About Goodwin Living At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth. Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

Job Description Position Summary/Scope of Responsibility The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce. The Front Desk Receptionist provides the first professional, knowledgeable, and caring impression for patients. The Front Desk Receptionist provides outstanding customer service by greeting patients promptly and in a welcoming manner, either in person or over the phone. Responsible for coordinating the daily administration of physicians, staff, visitors, and patients at a healthcare facility. The Front Desk Receptionist schedules appointments, answers patient inquiries, monitors stock and supplies, and ensures all patient information, including billing, is documented fully and accurately. Duties include, but are not limites to: • Creates a welcoming atmosphere by greeting and attending to patients upon arrival in person and over the phone and notifies providers of patient arrivals., • Maintains appointment schedule in an efficient and accurate manner to avoid overlap and optimize patient satisfaction and provider schedules., • Manages multiline telephone system efficiently and politely, minimizing hold time., • Ensures availability of treatment information by retrieving and updating patient records., • Verifies financial records and collects patient charges while filing and expediting third-party claims., • Maintains office inventory and equipment by anticipating supply needs and expediting supply orders. Including maintaining reception area in a neat and orderly condition., • Obtains patient identification and insurance information and assists patients with completing needed documentation, insurance information, and billing questions., • Proactively communicates efficiently and collaboratively with providers, nurses, medical assistants, and any other related staff to ensure a team awareness of scheduling, patient details, and potential service delays., • Opens and sorts office mail. Delivers outgoing mail to the post office daily., • Participates in the medical office emergency routine when required. Summons ambulance or EMS and assists other staff members as needed., • Performs all duties in compliance with local, state, federal laws, and CAO policies and guidelines., • Performs other duties as assigned. Required Education & Experience • High school diploma or equivalent required., • At least 2 years of medical office administrative experience required., • A combination of relevant education and experience that equates to the requirements above may be considered., • Proficiency with the Microsoft Office suite of products required. Experience working with medical record systems preferred., • Proficient knowledge of medical terminology. Competencies/Required Skills & Abilities • Strong Interpersonal Skills - Ability to develop relationships and collaborate to achieve assignments., • Confident and critical thinker who will seek input to ensure accuracy., • Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results., • Strong analytical and problem-solving skills., • Able to work independently., • Exudes professionalism in presentation., • Must be able to read, write, speak, understand, and communicate in the English language. Physical Demands • Must be able to sit for long periods of time and lift up to 25 pounds., • Must be able to use appropriate body mechanics techniques when performing desk duties., • Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting., • Adequate hearing to perform duties in person and over telephone., • Must be able to communicate clearly to patients in person and over the telephone., • Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

Job Description Stohlman Volkswagen and Subaru of Tysons is seeking a motivated and friendly Automotive Front Desk Receptionist for a full-time position. This vital role serves as the first point of contact for customers at our innovative Volkswagen and Subaru dealerships located in Vienna, VA. Candidates must be reliable, flexible to work evenings and weekends, and possess superior customer service skills. Responsibilities include: • Answering, screening, and forwarding incoming calls, • Greeting and welcoming customers with a positive attitude, • Directing visitors to appropriate personnel or departments, • Facilitating smooth communication between customers and staff, including managers, salespersons, and service advisors, • Maintaining focus and attention to detail in a fast-paced environment Required skills and qualifications: • Excellent verbal communication and customer service attitude, • Prior experience in fast-paced service industry preferred but not required, • High motivation and positive energy, • Quality writing and grammar skills, • Computer literacy, • Ability to work well in a team Benefits offered include: • Competitive compensation, • 401k with employer’s match, • Affordable healthcare (Medical, Dental, Vision, and Disability insurance for full-time employees), • Paid holidays, vacation, and sick leave (for full-time employees), • Employee discounts on service and parts, • Annual longevity bonus, • Growth and advancement opportunities As an Equal Employment Opportunity Employer, Stohlman Volkswagen values diversity and inclusion, considering qualified applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Apply Today for immediate consideration!

Job Description Position Summary/Scope of Responsibility The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce. The Front Desk Receptionist provides the first professional, knowledgeable, and caring impression for patients. The Front Desk Receptionist provides outstanding customer service by greeting patients promptly and in a welcoming manner, either in person or over the phone. Responsible for coordinating the daily administration of physicians, staff, visitors, and patients at a healthcare facility. The Front Desk Receptionist schedules appointments, answers patient inquiries, monitors stock and supplies, and ensures all patient information, including billing, is documented fully and accurately. Duties include, but are not limited to: • Creates a welcoming atmosphere by greeting and attending to patients upon arrival in person and over the phone and notifies providers of patient arrivals., • Maintains appointment schedule in an efficient and accurate manner to avoid overlap and optimize patient satisfaction and provider schedules., • Manages multiline telephone system efficiently and politely, minimizing hold time., • Ensures availability of treatment information by retrieving and updating patient records., • Verifies financial records and collects patient charges while filing and expediting third-party claims., • Maintains office inventory and equipment by anticipating supply needs and expediting supply orders. Including maintaining reception area in a neat and orderly condition., • Obtains patient identification and insurance information and assists patients with completing needed documentation, insurance information, and billing questions., • Proactively communicates efficiently and collaboratively with providers, nurses, medical assistants, and any other related staff to ensure a team awareness of scheduling, patient details, and potential service delays., • Opens and sorts office mail. Delivers outgoing mail to the post office daily., • Participates in the medical office emergency routine when required. Summons ambulance or EMS and assists other staff members as needed., • Performs all duties in compliance with local, state, federal laws, and CAO policies and guidelines., • Performs other duties as assigned. Required Education & Experience • High school diploma or equivalent required., • At least 2 years of medical office administrative experience required., • A combination of relevant education and experience that equates to the requirements above may be considered., • Proficiency with the Microsoft Office suite of products required. Experience working with medical record systems preferred., • Proficient knowledge of medical terminology. Competencies/Required Skills & Abilities • Strong Interpersonal Skills - Ability to develop relationships and collaborate to achieve assignments., • Confident and critical thinker who will seek input to ensure accuracy., • Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results., • Strong analytical and problem-solving skills., • Able to work independently., • Exudes professionalism in presentation., • Must be able to read, write, speak, understand, and communicate in the English language. Physical Demands • Must be able to sit for long periods of time and lift up to 25 pounds., • Must be able to use appropriate body mechanics techniques when performing desk duties., • Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting., • Adequate hearing to perform duties in person and over telephone., • Must be able to communicate clearly to patients in person and over the telephone., • Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

The Role: Front Desk Receptionist. As the Front Desk Receptionist, you'll be the first friendly face visitors see when they arrive.

The Role: Front Desk Receptionist. As the Front Desk Receptionist, you'll be the first friendly face visitors see when they arrive.

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