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Management jobs in Illinois

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  • Area Manager
    Area Manager
    5 hours ago
    $65000–$105000 yearly
    Full-time
    Pekin

    Join the leadership team at a Restaurant at the Forefront of QSR Innovation! Steak n Shake is modernizing operations, raising the bar on hospitality, and expanding our footprint at a pace no one else in the industry is matching. We're also on a mission: real food, real ingredients, real value. We give every general manager the opportunity to live the American Dream. The GMs who thrive here don't clock in and manage from the office. They lead from the floor, own their numbers, and build teams that win. And the best of them? They become franchise partners—owners of the very store they built. Your success hinges on their success. As a Restaurant Area Manager, you drive operational excellence, people development, and financial performance across multiple restaurant locations. Prior multi-unit leadership is a must. This role partners closely with General Managers to grow sales and profitability, strengthen leadership capability, improve guest satisfaction, and maintain exceptional brand standards across the district. We are seeking energetic, hands-on leaders who thrive in a fast-paced environment and are passionate about developing people, delivering operational excellence, and growing business results with high guest satisfaction. * Key Responsibilities Sales & Profit Growth Leadership & People Development Brand & Operational Excellence Culture & Environment Key Performance Indicators Success in this role will be measured by: • Sales and Profit Growth, • Guest Satisfaction Scores, • Guest Feedback Metrics, • Drive-Thru Speed of Service, • Food Safety & Brand Protection, • Associate Retention, • Labor & Food Cost Management, • Cash Variance Control, • Operational Excellence Metrics * Qualifications • College degree preferred or equivalent leadership experience, • Multi-unit restaurant management experience required, • Food Safety Certification required, • Strong understanding of restaurant operations, food safety, sanitation, labor management, and financial controls, • Proven leadership, coaching, and team development skills, • Excellent communication, organization, and time management abilities, • Strong analytical and problem-solving skills, • Ability to adapt in a fast-paced, changing environment, • Demonstrated commitment to hospitality, operational excellence, and guest satisfaction, • Valid driver's license and ability to travel between restaurant locations * Physical Requirements • Ability to work more than 50 hours per week as business needs require, • Ability to stand, walk, bend, stretch, lift, carry, push, and pull up to 30 pounds, • Ability to perform restaurant operational functions as needed, • Ability to monitor and oversee restaurant operations in a fast-paced environment, • Ability to effectively communicate with guests and team members * Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Meal Discounts, • Employee Assistance Program, • Paid Training, • Associate Emergency Foundation Benefits are subject to service and/or ACA eligibility requirements #GM7080* *

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  • Quality Control Specialist
    Quality Control Specialist
    2 days ago
    Full-time
    Humboldt Park, Chicago

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people—not just our trucks—set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Restaurant Manager
    Restaurant Manager
    1 day ago
    $18.25–$21.5 hourly
    Full-time
    Normal

    Join the leadership team at a Restaurant at the Forefront of QSR Innovation Paying up to $21.50/hr At Steak 'n Shake, we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a Restaurant Manager, you won't just manage, you'll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence through doing the work, not just directing it. Reporting directly to the General Manager/Franchise Partner you will ensure business and strategic goals are met through team leadership. * What You'll Do Restaurant Leadership & Operations • Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts: opening, mid-day, and closing., • Wear a professional uniform daily—shirt and tie or collared blouse—setting the tone for team presentation and upholding all brand standards, food safety practices, and service protocols. Financial Performance • Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste while driving labor efficiency with smart scheduling, cross-training, and station versatility. Inventory & Supply Chain Control • Oversee inventory from the back door to the front line. Team Building & Development • Recruit, train, and retain top hourly talent through clear feedback and coaching. * Job Requirements • 1+ years of QSR or fast-casual restaurant management experience required., • Proven history of consistent work tenure and reliable leadership., • Deep understanding of food cost management, labor optimization, and operational KPIs., • Hands-on leadership—comfortable working the drive through or grill when needed., • Tech-savvy with POS systems, inventory platforms, and invoice tools., • Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen., • Professionalism that extends to your LinkedIn profile (if you have one) and resume —both should tell the same story., • Track record in driving hospitality excellence and navigating change in a team setting., • Minimum of 18 years of age. * At Steak 'n Shake, we don't just compete on pay — we lead the market. We are a Maximum Wage Employer, paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options! On top of max wage pay per hour we offer unique perks like: -Bitcoin Bonus Pay Earn an additional $0.21 per hour worked — fully funded by Steak 'n Shake (on top of your salary) invested in your personal Bitcoin wallet. Optional participation. Real long-term financial growth opportunity - for free! -$1,000 Newborn Match When the government contributes $1,000 to your newborn's qualifying Trump Account, we match it with another $1,000. Employee must be employed for 90 days before Steak n Shake's contribution will be made. More Than Just a Paycheck We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits • Medical/Rx, • HSA with Employer Contribution, • Dental, • Vision, • Life & Disability, • Hospital Indemnity, • Critical Illness, • Accident, • 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks • Flexible Scheduling, • Meal Discounts, • Employee Assistance Program, • Paid Training, • Discount Program, • Associate Emergency Foundation, • Next Day Pay – receive up to 50% of your prior day's earned wages Benefits are subject to service and/or ACA eligibility requirements #RM7080*

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  • Quality Control Manager (Chicago)
    Quality Control Manager (Chicago)
    4 days ago
    $65000–$72000 yearly
    Full-time
    Chicago

    Reports to: Director of Quality Control With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The position of Quality Control Manager is responsible for auditing Paris Baguette's standards for all our food, baked products, and beverages while ensuring all-around quality assurance for such products across all of our cafes, with an emphasis on ensuring compliance to company policies and procedures, food safety standards, government regulations, and following up that we are using best practice standards and continually improving programs in place. KNOWLEDGE AND RESPONSIBILITIES • Champion adherence of all elements of the food safety and quality roadmap to ensure integration in all cafes., • Coach and advise the café teams to ensure an adherence to all Company standards regarding quality., • Monitor progress on opportunities and follow up with café teams to ensure corrective actions are taken to address issues where needed., • Partner with café production teams and district production managers to provide any necessary feedback to ensure consistency in production standards., • Address non-compliance concerns by supporting district managers and district production managers with follow up suggestions for corrective actions needed in cafes based on assessments and visits., • Support café production teams and District Production Managers by reinforcing updates and product specification changes as necessary., • Audit external suppliers for food safety, food quality, and ingredient specification compliance., • Inspect ingredients, packaging materials, and finished products for compliance with company standards and specifications. • Help conduct studies to identify problems, potential problems, or continuous improvement opportunities relating to food quality and food safety., • Utilize data collection, trend information, and analysis to drive continuous improvement, • Format and compose weekly, monthly and annual QC quality and food safety reports, • Performs other related duties and special projects as assigned WHAT YOU NEED TO HAVE • Related bachelor's degree, preferably in Food Science, Engineering or Business Administration, • At least 1-2 years' relevant experience, • Knowledge of food production processes, sanitation, quality programs, • Knowledge of food production techniques, food microbiology and food sanitary safety practices and procedures, • Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment. -Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards. • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • General Manager
    General Manager
    2 days ago
    $65000–$80000 yearly
    Full-time
    Decatur

    STEAK 'N SHAKE GENERAL MANAGER – PARTNERSHIP OPPORTUNITY Full-Time ▪ Up to $80,000 ▪ Path to Ownership ▪ Franchisee Partner Eligible We're not looking for a manager. We're looking for an owner. Steak 'n Shake is the fastest growing QSR in America—and we're just getting started. We're modernizing operations, raising the bar on hospitality, and expanding our footprint at a pace no one else in the industry is matching. We're also on a mission: real food, real ingredients, real value. We are a healthy company, delivering healthy food options at great prices. WE give every general manager the opportunity to live the American Dream. The GMs who thrive here don't clock in and manage from the office. They lead from the floor, own their numbers, and build teams that win. And the best of them? They become franchise partners—owners of the very store they built. FRANCHISEE PARTNER PROGRAM Top-performing GMs are invited to own and operate their own Steak 'n Shake. Run it like it's yours—because it can be. This is a partnership, not just a paycheck. WHAT YOU'LL DO ▪ Improve people's lives! ▪ Provide the gold standard in service – provide the most hospitable experience in the world to all our guests ▪ Live by the golden role – we treat others the way we want to be treated ▪ Lead team from the floor – production line, drive-through, dining room. We are seeking to provide the best to our customers and therefore we seek the best managers in the country. ▪ Build and keep a high-performing team through recruiting, training, and real accountability. ▪ Uphold Steak 'n Shake's brand, food safety, and hospitality standards without exception. ▪ Use data to drive decisions: speed of service, guest scores, and cost targets. ▪ Don't just watch things happen, make things happen WHAT YOU BRING ▪ 3+ years of QSR or fast-casual GM experience. Required. ▪ Fluency in P&L management—you can quote your food cost, labor %, and comp trend from memory. ▪ Hands-on leadership style. Comfortable on the grill, in the window, wherever you're needed. ▪ Consistent work history. We want builders, not job-hoppers. ▪ An owner's mindset: every dollar, every guest, every team member matters—because soon, it's your name on the door. WHAT SUCCESS LOOKS LIKE ▪ Your restaurant hits targets every week—costs, cleanliness, speed, guest satisfaction. ▪ Your team is trained, engaged, and proud of where they work. ▪ You're invited into the Franchisee Partner Program to own what you built. MORE THAN JUST A PAYCHECK We combine top-of-market wages with benefits that support you and your family — now and long term. Benefits ▪ Medical/Rx ▪ HSA with Employer Contribution ▪ Dental ▪ Vision ▪ Life & Disability ▪ Hospital Indemnity ▪ Critical Illness ▪ Accident ▪ 401(k) with 4% Employer Safe-Harbor Match (age 18 & older) Perks ▪ Meal Discounts ▪ Employee Assistance Program ▪ Paid Training ▪ Associate Emergency Foundation Benefits are subject to service and/or ACA eligibility requirements* If you run toward hard problems and want to own your future—apply now. #GM7080

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