Director of Sales - The Henry Hotel, Dearborn, MI
4 days ago
Dearborn
Job Description The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI. Benefits of Being The Henry Ambassador: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Employee Assistance Program, • Career Growth Opportunities, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for The Henry in Dearborn, MI Annual Salary range $ 90,000 - $105,000 ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: • SOLICIT BUSINESS WITHIN DIFFERENT MARKET SEGMENTS VIA TELE-PROSPECTING AND OUTSIDE SALES CALLS, • MAINTENANCE OF ACCOUNTS WITH EXISTING CONTACTS TO MAINTAIN RAPPORT AND DEVELOP FUTURE BUSINESS; DEVELOP AND MAINTAIN RELATIONSHIPS WITH KEY CLIENTS IN ORDER TO PRODUCE GROUP BUSINESS, TO INCLUDE ROOM SALES, F&B SALES AND CATERING/BANQUET SERVICES., • ATTENDANCE OF NETWORKING EVENTS; DEVELOP AND MAINTAIN GOOD RELATIONSHIPS WITH OFFICIALS AND REPRESENTATIVES OF LOCAL COMMUNITY GROUPS, COMPANIES AND TRADE ORGANIZATIONS, AND ATTEND LOCAL AND OUT OF TOWN MEETINGS AND CONVENTIONS IN ORDER TO GENERATE SALES FOR THE HOTEL., • CONDUCT SITE TOURS, • UPKEEP OF CUSTOMER DATABASE VIA HOTEL SALES PRO, • DEVELOP CONTRACTS AND FOLLOW UP WITH CUSTOMERS, • (IF APPLICABLE) DIRECT THE ACTIVITIES OF THE HOTEL SALES TEAM, PROVIDING LEADERSHIP AND MOTIVATION NECESSARY TO IMPLEMENT EFFECTIVE SALES AND MARKETING STRATEGIES AND TO MAXIMIZE THE GENERATION OF SALES/REVENUES., • DEVELOP AND MANAGE THE DEPARTMENTAL BUDGET AND MONITOR SALES ACTIVITIES/PERFORMANCE TO ENSURE SALES MEET OR EXCEED ESTABLISHED PROFIT PLAN AND TO ACCURATELY REPORT VARIANCES/PROJECTIONS TO MANAGEMENT., • RESPONSIBLE FOR THE CO-DEVELOPMENT OF HOTEL-LEVEL TACTICAL SALES PLANS TO SUPPORT OVERALL SYSTEM- WIDE PLANS/STRATEGIES AND PROGRAMS., • ASSIST THE GENERAL MANAGER IN THE DEVELOPMENT AND UPDATE OF THE HOTEL-LEVEL BUSINESS PLAN TO INCLUDE INPUT ON SALES GOALS AND PLANS THAT SUPPORT THE OVERALL BUSINESS AND SALES STRATEGIES OF THE COMPANY., • IN COORDINATION WITH GENERAL MANAGER, SERVE AS INTERFACE ON MEDIA RELATED INQUIRIES AND REFER SENSITIVE MATTERS TO THE PUBLIC RELATIONS DIRECTOR (AND GM) IF NECESSARY., • REGULARLY WORK FILES FOR PAST AND POTENTIAL GROUPS TO GENERATE REPEAT BUSINESS FOR THE HOTEL. KEEP TRACE SYSTEM UP-TO-DATE AND IN ORDER., • ATTEND SALES/REVENUE AND HOTEL STAFF MEETING TO FACILITATE GOOD COMMUNICATION. DISCUSS VIPS AND INCOMING BUSINESS IN DETAIL., • GENERATE REPORTS AS REQUIRED TO MEASURE BUSINESS GENERATED BY THE SALES DEPARTMENT., • TAKE RESPONSIBILITY FOR THE DEVELOPMENT AND IMPLEMENTATION OF SALES PLANS., • EFFECTIVENESS AND INTRODUCE CHANGES IN RESPONSE TO THE MARKETPLACE, INCLUDING SETTING TARGETS, PLANNING AND SCHEDULING WORK AND PERFORMANCE INDICATORS THAT ARE TYPICALLY PRODUCTIVITY AND EFFICIENCY MEASURES., • TAKE EVERY OPPORTUNITY TO AMAZE THE GUESTS, • ENSURES ALL GUESTS ARE BEING TREATED IN AN EFFICIENT AND COURTEOUS MANNER AND THAT ALL COMPANY STANDARDS ARE BEING APPLIED • RESPONSIBLE FOR THE HIRING, TRAINING, AND DIRECTION OF NEW SALES ADMINISTRATIVE ASSOCIATES, • PARTICIPATE IN THE MANAGER ON DUTY PROGRAM, • WORK IN CONJUNCTION WITH ACCOUNTING TO MAINTAIN AND MINIMIZE LEVELS OF ACCOUNT RECEIVABLES., • COORDINATE ACTIVITIES WITH OTHER HOTEL DEPARTMENTS IN ORDER TO FACILITATE INCREASED LEVELS OF COMMUNICATION AND GUEST SATISFACTION., • COORDINATE EFFORTS WITH ROOMS DIVISION IN THE WEEKLY MAINTENANCE OF ROOM INVENTORY STATUS SO AS TO ACHIEVE OPTIMAL LEVELS OF REVENUES WHILE MAINTAINING HIGH LEVELS OF GUEST EXPECTATIONS., • DEVELOP PROMOTIONAL PROGRAMS, POINT OF SALES MATERIALS, SALES BLITZES, ETC., • REPORT ON A REGULAR BASIS TO THE GM ON ACTUAL ROOM NUMBERS AGAINST BUDGET AND PROFIT PROJECTIONS., • ANALYZE VARIANCES AND MONITOR THE IMPACT OF INITIATIVES AND CORRECTIVE ACTIONS., • FOLLOW ALL APPLICABLE COMPANY STANDARD OPERATING PROCEDURES OTHER DUTIES: PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE. REQUIRED SKILLS / ABILITIES: THE INDIVIDUAL MUST POSSESS THE FOLLOWING KNOWLEDGE, SKILLS AND ABILITIES AND BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF KNOWLEDGE, SKILLS, AND ABILITIES: • PROFICIENT IN MICROSOFT WORD, OFFICE, INTERNET, • WELL ORGANIZED AND DETAIL ORIENTED, • ABILITY TO WORK INDEPENDENTLY, • DISPLAY INITIATIVE, PERSEVERANCE AND ANALYTICAL SKILLS, • MUST BE ABLE TO SPEAK, READ, WRITE AND UNDERSTAND THE PRIMARY LANGUAGE(S) USED IN THE WORKPLACE., • MUST BE ABLE TO READ AND WRITE TO FACILITATE THE COMMUNICATION PROCESS., • REQUIRES GOOD COMMUNICATION SKILLS, BOTH VERBAL AND WRITTEN., • MOST TASKS ARE PERFORMED IN A TEAM ENVIRONMENT WITH THE EMPLOYEE ACTING AS A TEAM LEADER. THERE IS MINIMAL DIRECT SUPERVISION, • MUST POSSESS BASIC COMPUTATIONAL ABILITY., • MUST POSSESS BASIC COMPUTER SKILLS., • KNOWLEDGE OF COMPUTER ACCOUNTING PROGRAMS, MATH SKILLS AS WELL AS BUDGETARY ANALYSIS CAPABILITIES 3 REQUIRED., • EXTENSIVE KNOWLEDGE OF THE HOTEL, ITS SERVICES AND FACILITIES., • WORKING KNOWLEDGE OF FEDERAL, STATE AND LOCAL LAWS GOVERNING EQUAL EMPLOYMENT OPPORTUNITY AND CIVIL RIGHTS, OCCUPATIONAL SAFETY AND HEALTH, WAGE AND HOUR ISSUES, AND LABOR RELATIONS, INCLUDING, BUT NOT LIMITED TO THE FOLLOWING STATUTES AND THEIR COMPARABLE STATE AND LOCAL LAWS (WHERE APPLICABLE): TITLE VII, EQUAL PAY ACT, PREGNANCY DISCRIMINATION ACT, FLSA, ADA, OSHA, FMLA, NLRA TEAMWORK SKILLS • BE AN ENTHUSIASTIC, HELPFUL AND POSITIVE MEMBER OF THE TEAM • BE PROFESSIONAL, RESPONSIBLE AND MATURE IN CONDUCT AND BEHAVIOR • BE UNDERSTANDING OF, ENCOURAGING TO AND FRIENDLY WITH ALL CO-WORKERS, • BE SELF-MOTIVATED AND USE TIME WISELY, • MAINTAIN OPEN LINE OF COMMUNICATIONS WITH EACH DEPARTMENT, • COMMUNICATE PERTINENT INFORMATION, • RESPOND POSITIVELY TO NEW IDEAS, • OPENLY ACCEPT CRITICAL/DEVELOPMENTAL FEEDBACK, • REPORT TO WORK ON TIME, • GIVE ADEQUATE NOTICE IF GOING TO MISS WORK, • BE AVAILABLE TO WORK A FLEXIBLE SCHEDULE TO INCLUDE WEEKENDS AND HOLIDAYS, • MAINTAIN EFFECTIVE COMMUNICATION THROUGH THE USE OF MEETINGS, LOGBOOKS AND BULLETINS, • BE AVAILABLE TO HELP OTHER DEPARTMENTS IN EMERGENCY SITUATIONS, • ADHERE TO ALL WORK RULES, PROCEDURES AND POLICIES ESTABLISHED BY THE COMPANY INCLUDING, BUT NOT • LIMITED TO THOSE CONTAINED IN THE ASSOCIATE HANDBOOK SAFETY AND SECURITY SKILLS • BE KNOWLEDGEABLE OF POLICIES REGARDING EMERGENCY PROCEDURES AND SECURITY CONCERNS, • ENSURE PROTECTION OF GUESTS’ ROOM NUMBERS DESIRED SOFTWARE PROFICIENCIES: NONE SUPERVISORY RESPONSIBILITIES: NONE EDUCATION / EXPERIENCE:, • 4 YEAR COLLEGE DEGREE PREFERRED, • PREVIOUS SALES EXPERIENCE WITHIN THE HOSPITALITY INDUSTRY, • KNOWLEDGE OF HOTEL SALES PRO PREFERRE PHYSICAL REQUIREMENTS: • MOST WORK TASKS ARE PERFORMED INDOORS. TEMPERATURE IS MODERATE AND CONTROLLED BY 4 HOTEL ENVIRONMENTAL SYSTEMS., • MUST BE ABLE TO SIT AT A DESK FOR UP TO 8 HOURS PER DAY. WALKING AND STANDING ARE REQUIRED THE REST OF THE WORKING DAY. LENGTH OF TIME OF THESE TASKS MAY VARY FROM DAY TO DAY AND TASK TO TASK., • POSITION REQUIRES OUTSIDE SALES CALLS, DRIVING TO AND FROM BUSINESS CONTACTS, WALKING, SITTING, STANDING FOR VARIOUS LENGTH OF TIME., • MUST BE ABLE TO EXERT WELL-PACED ABILITY TO REACH OTHER DEPARTMENTS OF THE HOTEL ON A TIMELY BASIS., • MUST BE ABLE TO LIFT UP TO 15 LBS OCCASIONALLY., • REQUIRES GRASPING, WRITING, STANDING, VENDING, REPETITIVE MOTIONS, CLIMBING, LISTENING AND HEARING ABILITY AND VISUAL ACUITY., • TALKING AND HEARING OCCUR CONTINUOUSLY IN THE PROCESS OF COMMUNICATING WITH GUESTS, SUPERVISORS AND SUBORDINATES, • VISION OCCURS CONTINUOUSLY WITH THE MOST COMMON VISUAL FUNCTIONS BEING THOSE OF NEAR VISION AND DEPTH PERCEPTION., • REQUIRES MANUAL DEXTERITY TO USE AND OPERATE ALL NECESSARY EQUIPMENT., • MUST HAVE FINGER DEXTERITY TO BE ABLE TO OPERATE OFFICE EQUIPMENT INCLUDING COMPUTERS, FAX MACHINES, COPIERS, PRINTERS AND CALCULATORS. MUST BE ABLE TO TYPE 50 WPM EOE/DFW Please note that this job description is not an exclusive or exhaustive list of all functions that a Director of Sales may be asked to perform The Henry Hotel is an Equal Opportunity employer. The hotel complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. The Henry is committed to a policy of non-discrimination and is dedicated to providing a positive discrimination-free work environment.