Systems Engineer -II (Hybrid)
23 days ago
Madison
Job DescriptionJob Title: Systems Engineer -II (Hybrid) Location: Madison, WI Duration: 12 Months Job Description: The IT Systems & Cloud Engineer leads and supports initiatives that strengthen and secure the agency’s technology environment. Day-to-day work involves collaborating with partner agencies to manage authentication and identity systems, troubleshoot complex system issues, coordinate upgrades and migrations, and automate or streamline recurring tasks. The role requires strong technical judgment, hands-on problem solving, clear documentation, and a balance between immediate operational needs and long-term strategy. This position also supports IT security and compliance efforts by assessing risks in cloud-hosted solutions (SaaS, PaaS, IaaS) and emerging technologies, including products and services that incorporate Artificial Intelligence (AI). The engineer gathers technical and use case details for AI-enabled tools, ensures data protection standards are met, and coordinates review and approval through partner agency governance processes. Additional responsibilities include conducting log analysis using SIEM tools, reviewing vulnerability scan results, and preparing executive-level reports on systems security and compliance. The role also helps support and coordinate firewall and security exception requests, incident response activities, and the agency’s vulnerability management program. Responsibilities: Systems Administration & Infrastructure • Administer and maintain agency servers, virtual machines, and hybrid infrastructure to ensure reliability, performance, and data protection., • Lead the configuration, monitoring, and patching of Windows Server, M365, and Entra ID environments in coordination with partner agencies., • Implement and maintain automation scripts and workflows (PowerShell, CLI, or platform tools) to streamline routine tasks and improve system efficiency., • Integrate and manage hybrid identity and authentication systems (Entra ID, SSO) for secure access to enterprise SaaS and cloud resources., • Plan and coordinate upgrades, migrations, and maintenance windows to minimize service disruption., • Manage AWS and other cloud-based storage platforms, including lifecycle automation, data tiering, and integration with on-prem systems., • Monitor cloud utilization and performance, recommending optimizations for scalability, resilience, and cost-effectiveness., • Support deployment and configuration of new SaaS applications, ensuring compliance with state and agency standards., • Coordinate technology intake and vendor review processes, gathering business use cases, data classifications, and system requirements., • Review vendor documentation such as privacy policies, security artifacts (SOC 2, StateRAMP, FedRAMP), and licensing terms to assess compliance and risk., • Evaluate products and services that incorporate Artificial Intelligence (AI) for compliance with agency data governance, privacy, and security standards., • Identify accountable business stakeholders to help ensure technology and its use adheres to prescribed business processes., • Gather and document technical details and approved use cases for AI-enabled tools, coordinate review and approval through governance processes., • Monitor infrastructure health, performance, and alerts using enterprise tools (e.g., Splunk, Tenable, IronPort, or equivalent)., • Assist with vulnerability management coordination by reviewing findings, tracking remediation, and maintaining dashboards in collaboration with system owners., • Translate technical information into clear, actionable summaries for diverse audiences, including executive leadership., • Support adherence to state, NIST, and PCI-aligned standards by documenting processes, controls, and exceptions related to systems and cloud infrastructure., • Contribute to audit preparation, evidence collection, and compliance reporting., • 5+ years of experience in system administration or cloud engineering within hybrid environments., • Extensive knowledge of Microsoft 365, Entra ID, Windows Server, and AWS storage services (S3, Glacier, Intelligent Tiering)., • Demonstrated ability to design and implement automation, monitoring, or integration scripts using PowerShell, Python, or equivalent tools., • Experience integrating and supporting enterprise SaaS platforms and SSO/IAM solutions., • Experience with cloud lifecycle management, cost optimization, or hybrid storage automation., • Working knowledge of vulnerability management, SIEM, or related monitoring tools (e.g., Tenable, Splunk, IronPort, Cloudflare)., • Understanding of security best practices including encryption, access control, and patch management., • Familiarity with compliance frameworks such as NIST, PCI DSS, CIS, or ISO 27001., • Excellent documentation and communication skills, with the ability to translate complex technical concepts for diverse audiences., • Experience evaluating AI tools or emerging technologies for compliance, privacy, or ethical risks., • Expertise in AWS S3 Bucket, lifecycle, and IAM policies as well as AWS Billing Console and advanced cost reporting., • Experience coordinating or supporting IT security reviews, exception workflows, or audit responses., • Familiarity with single tenant multi-agency state government IT environments, policies, and collaboration., • Experience in system administration or cloud engineering within hybrid environments. (5+ years), • Extensive knowledge of Microsoft 365, Entra ID, Windows Server, and AWS storage services (S3, Glacier, Intelligent Tiering). (5+ years), • Demonstrated ability to design and implement automation, monitoring, or integration scripts using PowerShell, Python, or equivalent tools. (5+ years), • Experience evaluating AI tools or emerging technologies for compliance, privacy, or ethical risks., • Expertise in AWS S3 Bucket, lifecycle, and IAM policies as well as AWS Billing Console and advanced cost reporting., • Experience coordinating or supporting IT security reviews, exception workflows, or audit responses., • Familiarity with single tenant multi-agency state government IT environments, policies, and collaboration. Powered by JazzHR 7JOtK3XZ4Y