Operations Manager
5 days ago
York
Operations Manager, York (East) Independent Farm Services Agriculture/Farming Sector Operations/Business Management. The Company My client, located on the east side of York, is a long-established and highly respected farm-animal veterinary practice that has built its reputation over many years by delivering consistently high-quality livestock care, developing strong partnerships with farming communities, and investing in both modern facilities and a dedicated team of skilled veterinary professionals. As part of its strategic growth, the practice is seeking a highly organised and experienced Operations Manager to oversee day-to-day operations across the business. This includes Warehousing, Sales, Customer Service, and Veterinary Servicesall essential to maintaining high standards of livestock care. This role offers an excellent opportunity for a proactive individual with strong operational and leadership experience to support a growing practice focused on rural enterprises and the farming community. Key Responsibilities Drive continuous improvements in productivity , implementing innovative processes that enhance efficiency, support herd and flock health services, and improve the overall client experience for agricultural customers. Manage all practice reporting , including budgeting, billing, stock control, and financial performance reporting. Lead key HR functions , such as recruitment, staff training, performance management, and employee wellbeing. Ensure compliance with veterinary legislation, agricultural health requirements, and all relevant health & safety standardsboth on-site and during farm visits. Coordinate client communications to optimise workflows and ensure timely support for farmers and livestock managers. Maintain exceptional client care standards , offering a professional, solutions-focused approach at all times. Develop and implement new operational policies and procedures to support business efficiency and growth. Liaise with suppliers and service partners , ensuring effective procurement, equipment maintenance, and smooth operation of the practice and associated store or warehouse functions. Support marketing and community-engagement initiatives to strengthen the practices presence within the local agricultural sector. Oversee the smooth daily running of the practice , ensuring consistency, reliability, and operational excellence. Skills & Experience Strong management capability , ideally gained within the agricultural or veterinary sectors, with a focus on operational efficiency. Robust financial management skills , including experience with budgeting and financial reporting. Good knowledge of HR processes , including recruitment, staff development, and wellbeing. Ability to prioritise effectively within a fast-paced, service-driven environment. Excellent communication skills , both written and verbal, with confidence when liaising with farmers, suppliers, and internal teams. Proven leadership ability , with a track record of motivating teams, leading by example, and fostering a positive working culture. Experience using SAGE200 and Phocus (or similar systems) is essential. Training can be provided for the right candidate. This role is ideal for a motivated and forward-thinking professional who wants to make a meaningful impact within a dynamic agricultural services business. The successful candidate will play a key role in driving operational excellence while contributing to the wellbeing of staff and the farming communities the practice supports. TPBN1_UKTJ