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Associate Software Engineers Ref. 3604Top of Form \n\n Department \n\n Technology Roles \n\n Location(s) \n\n Cheltenham, Manchester \n\n Hours of Work \n\n Full-time and part-time opportunities (flexible working hours available) \n\n Salary \n\n £33,750 with an additional Concessionary Payment of £2,658 (bringing the total to £36,408). Plus a £2,000 recruitment bonus. \n\n Flexible working: We offer full-time and part-time hours, with a minimum commitment of three days a week. While flexibility is priority, there may be occasions when attendance on specific days for formal courses or in-house training is required. We offer a strong work-life balance, comprehensive benefits, and opportunities for training and certifications. While we’re remote-working friendly, please note that due to the nature of our work, we cannot guarantee regular work-from-home opportunities. \n\n About us \n\n GCHQ is an intelligence, cyber security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse, and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you’ll take on varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. \n\n GCHQ is offering an exciting opportunity to join our organisation as an Associate Software Engineer. \n\n You’re not expected to arrive with a wealth of knowledge or skills on day one. If you have a passion for technology and are keen to build a career in software engineering, this role is for you. \n\n The role \n\n A typical day as an Associate Software Engineer involves working within an Agile team to tackle real-world problems using a variety of software engineering methods, languages, and frameworks such as JavaScript, Java, C++, Node.js Python, Rust, Go, and .NET. \n\n Initially, you’ll join us as an Associate Software Engineer, with a primary focus on enhancing and expanding your existing technical skills. Our approach on the Foundation Academy Programme combines both classroom-based learning and practical experience, complemented by a variety of project and placement opportunities across the business. \n\n You’ll contribute to large-scale projects and work in diverse environments, including on-premise solutions and Cloud. You’ll always be learning from–and contributing to–the wider engineering community. This role gives you the autonomy to achieve the desired outcomes while continuing to grow your skills along the way. \n\n Our culture is centred on embracing a growth mindset, equality, and encouraging teams and leaders to bring their best self to work each day. \n\n About you \n\n You’ll have the ability to demonstrate knowledge of at least one modern language or framework, such as C++, Golang, Java, JavaScript,.NET,Node, Python or Rust. While the languages we use most at the moment are Javascript, C++, Java and Python, it’s far more important that you can learn new languages and libraries and keep your skills up to date. We’ll value your tenacity and perseverance with problems that seem unsolvable. \n\n To join us, you must have a background in a STEM (Science, Technology, Engineering, or Mathematics) subject at higher education level, such as a diploma, foundation degree, apprenticeship, or ongoing studies. A completed qualification is not essential, what matters most is a genuine interest in technology and a commitment to learning. You’ll also need to have completed a full-stack software engineering bootcamp (typically lasting six months or more), or have equivalent practical experience. This experience could come from a practical software development project, a software engineer-related role, or relevant employment, such as an industry or summer placement. \n\n The ideal candidate will be passionate about technology and thrive in collaborative environments where sharing insights and continuous learning are valued. You should be eager to engage in a structured training programme spanning 6 to 12 months, which includes formal instruction, self-directed learning, and cohort-based development. \n\n Training and development \n\n At GCHQ, we take pride in providing an inclusive and supportive working environment. As an Associate Software Engineer, you’ll receive dedicated support and training. We value and nurture talent, and we’re committed to helping you reach your full potential. \n\n We appreciate your ability to learn and adapt to new challenges, so we’ll invest in your development through your preferred learning methods– whether that’s through books, study, courses, conferences, or engaging team-supported projects. \n\n Training and career development are encouraged, with a minimum of 30% of your work time dedicated to professional growth. We actively support each individual’s pursuit of educational goals–whether that involves obtaining qualifications (such as cloud or framework-specific methodologies), advancing academic credentials like MSc or PhD degrees, or working towards recognised professional statuses such as Chartered Engineer (CEng or Engineering Technician (EngTech). \n\n You’ll be encouraged to drive and shape your personal development, with access to learning and development opportunities tailored to your role. You’ll be supported in gaining professional qualifications and certifications (e.g, Scrum Master, CISSP, AWS Certified Developer), with funding provided. \n\n Our training covers a multitude of software disciplines, including front-end design, site reliability engineering, data engineering, solutions architecture, machine learning operations, UX, Agile, and cloud engineering. \n\n Join us to hone your software skills and become an essential part of our world-class engineering team. You’ll have endless opportunities to learn and grow–whether it’s through mentoring, collaborating, or spending time with the wider tech teams. \n\n Rewards and benefits \n\n We provide a base salary of £33,750, plus an additional Concessionary Payment of £2,658 \n\n\n\n • 25 days of annual leave, automatically rising to 30 days after 5 years' service, plus 10.5 days of public and privilege holidays\n\n, • opportunities to be recognised through our employee performance scheme\n\n, • interest-free season ticket loan\n\n, • an excellent pension scheme\n\n, • a cycle to work scheme\n\n, • on-site facilities such as a gym, restaurant and on-site coffee bars (available at some locations)\n\n, • A STEM background in Higher Education that could include a degree, diploma, or apprenticeship. We’ll consider candidates who have completed or partially completed these qualifications.\n\n, • Attended a full-stack software engineering bootcamp (usually lasting 6 months or more) or equivalent experience. This experience could be gained through a practical software project or relevant employment, including an industry or summer placement.\n\n, • Application sift\n\n

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Gloucester Denmark Road, rated Good by Ofsted, accommodates 68 children and features a longstanding staff team dedicated to giving children the best start in life. Our nursery boasts a large outdoor area, providing ample opportunities for children to explore and expand their learning through outdoor play. We maintain a regular presence on social media to keep families informed and engaged. Additionally, we offer free parking for staff, ensuring convenient access to our nurturing environment where children can thrive. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI), • Ensure that educational strategies and practices are consistent across multiple rooms., • Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children., • Mentor and develop Room Leaders, promoting a collaborative and high-performing team., • Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs., • Foster strong relationships with parents, keeping them informed of their child's development., • Level 3 qualification or above in early years education., • Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner., • Strong leadership, organisational, and communication skills.

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Gloucester Denmark Road, rated Good by Ofsted, accommodates 68 children and features a longstanding staff team dedicated to giving children the best start in life. Our nursery boasts a large outdoor area, providing ample opportunities for children to explore and expand their learning through outdoor play. We maintain a regular presence on social media to keep families informed and engaged. Additionally, we offer free parking for staff, ensuring convenient access to our nurturing environment where children can thrive. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI), • Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning., • Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS)., • Level 3 (or above) qualification in Early Years Education., • Proven experience in working with children under 5 and a genuine interest in early childhood education

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support. We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties). We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Gloucestershire. At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists. This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey. • Flexible part-time up to full-time hours to suit you schedule, • Occasional opportunities to take on remote jobs and online teaching assignments and work from home, • Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us, • A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you, • We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips, • A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better, • This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision, • These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey, • If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring, • Planning each session of teaching / tutoring / mentoring, • Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey, • Completing lesson reports and providing feedback on the young person's progress, • Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS), • Minimum 2 years teaching experience, • Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs, • Experience, knowledge and understanding of safeguarding processes, • Enhanced DBS (we can help obtain this at cost if needed), • Two professional references, • This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise, • You will work through a contract for service and will be paid via PAYE, • We do not offer any set amount of work nor expenses coverage, • Our insurance covers the work you do for us Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks. We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students. We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us. Interviews are being scheduled on a rolling basis. Individuals with highly relevant experience from teaching background often have worked in the following roles: • SENCo (Special Education Needs Coordinator), • SLD / MLD Teacher, • Autism / ADHD Support Teacher, • Intervention Specialist, • Learning Support Assistant (LSA), • Educational Therapist, • Speech and Language Therapist, • Educational Psychologist

Customer Success Executive Must be Polish speaking Full-time, Hybrid role Hybrid working 3 days office based and 2 days at home What you’ll love about this role You will be joining a fast paced, multi award-winning, market leading Educational Technology Company. As a company Avantis has focused on education, which has enabled us to drive new technology concepts exclusively for the classroom. Our ethos of challenging the status quo and constantly improving classroom technology has enabled us to create some of the most recognisable and innovative brands in the UK education technology market. What will you be doing As a Customer Success Executive at Avantis, you’ll play a key role in supporting schools and teachers to get the very best from our education technology. You’ll guide new customers through onboarding, provide ongoing support and share practical ideas to help our tools make a real difference in the classroom. By building positive relationships with teachers and schools, you’ll ensure they feel confident, supported and inspired to use Avantis products to enhance teaching and learning. This role will also be responsible for ensuring our new and existing community of user schools within our ‘Rest of World’ territory are supported to maximise their use of the Company’s products and services. The successful candidates will work cohesively with all parts of the organisation and overseas partners to support our customers by delivering refresher training, new product and feature demonstrations, sharing best practise, demonstrations and lead generation of complimentary products in the company portfolio. These roles require the monitoring of product usage and pro-active communication to customers by both phone and email. Key responsibilities will include • Monitor and evaluate current customer usage, • Make contact with our customer base via phone and email, • Onboard new customers and ensure they know how to use our products effectively., • Manage our current customer journey and consistently assess areas for improvement, • Work with current customers to upsell products, • Work closely and collaboratively with internal teams and local partners to ensure customers have a seamless experience, • Effectively communicate with end users to retain customers year on year, • Keep accurate records of engagement with customers, • Maintain regular follow-ups with customers to ensure satisfaction and retention., • Guide customers through the refresher training, ensuring they understand and can effectively use our products., • Act as a customer advocate, communicating their needs and concerns to relevant departments., • Develop and implement strategies to engage customers and promote product usage., • Organise and participate in customer-focused events, such as webinars, workshops and conferences., • Maintain accurate records of customer interactions and activities in the CRM system. Key Skills, Experience and Qualifications Essential • Ability to field customer queries and drive positive outcomes, • Excellent communication skills both written and verbally, • Confident in having conversation by phone, • Able to work in a fast paced, high growth environment, • Be able to build a rapport quickly with stakeholders, • The ability to work collaboratively across departments to achieve success, • Experience in either customer service or retention, • Fluency in Polish Desirable • Experience working with CRM and online sales tools, • Experience of education sector, • Broad understanding of technology and, preferably, its use in education, • Fluency in an additional languages – preferably Italian Avantis Education provides a fun, exciting work culture that thrives on self-starters and individuals that can help shape and grow our future. We are a well-established Company that is continually growing and looking for strong team players who are not afraid of working independently to bring innovation into all that we do as a global education technology leader. If this sounds like you, we can't wait to hear from you. Specjalista ds. Sukcesu Klienta (Customer Success Executive) Pełny etat, praca hybrydowa Siedziba biura: Quedgeley, Gloucester lub lesser Poland voivodeship Model hybrydowy: 3 dni w biurze, 2 dni zdalnie Dlaczego pokochasz tę rolę Dołączysz do dynamicznej, wielokrotnie nagradzanej firmy EdTech, będącej liderem rynku. Avantis od początku swojej działalności koncentruje się na edukacji, co pozwoliło nam tworzyć nowe koncepcje technologiczne przeznaczone wyłącznie do pracy w klasie. Nasza filozofia polegająca na kwestionowaniu status quo i ciągłym udoskonalaniu technologii edukacyjnych umożliwiła nam stworzenie jednych z najbardziej rozpoznawalnych i innowacyjnych marek na brytyjskim rynku EdTech. Zakres obowiązków Jako Customer Success Executive w firmie Avantis odegrasz kluczową rolę we wspieraniu szkół i nauczycieli w maksymalnym wykorzystaniu naszych technologii edukacyjnych. Będziesz prowadzić nowych klientów przez proces wdrożenia, zapewniać bieżące wsparcie oraz dzielić się praktycznymi pomysłami, jak nasze narzędzia mogą realnie usprawniać nauczanie w klasie. Dzięki budowaniu pozytywnych relacji z nauczycielami i szkołami zapewnisz im poczucie pewności, wsparcia i inspiracji do korzystania z produktów Avantis w celu wzbogacania procesu nauczania i uczenia się. Stanowisko to będzie również odpowiedzialne za wspieranie nowych i obecnych szkół-klientów na terenie Polski w maksymalnym wykorzystaniu produktów i usług firmy. Osoba zatrudniona na tym stanowisku będzie ściśle współpracować ze wszystkimi działami organizacji oraz zagranicznymi partnerami, aby wspierać klientów poprzez prowadzenie szkoleń odświeżających, prezentacje nowych produktów i funkcji, dzielenie się najlepszymi praktykami, demonstracje oraz generowanie leadów na produkty uzupełniające z portfolio firmy. Rola ta wymaga monitorowania wykorzystania produktów oraz proaktywnej komunikacji z klientami – zarówno telefonicznie, jak i mailowo. Kluczowe obowiązki: • Monitorowanie i ocena obecnego wykorzystania produktów przez klientów, • Kontakt telefoniczny i mailowy z klientami, • Wdrożenie nowych klientów i upewnienie się, że potrafią efektywnie korzystać z produktów, • Zarządzanie ścieżką klienta i stałe identyfikowanie obszarów do poprawy, • Upselling produktów obecnym klientom, • Ścisła i efektywna współpraca z zespołami wewnętrznymi i lokalnymi partnerami w celu zapewnienia płynnego doświadczenia klienta, • Efektywna komunikacja z użytkownikami końcowymi w celu utrzymania klientów rok po roku, • Prowadzenie dokładnej dokumentacji kontaktów z klientami, • Regularne follow-upy z klientami w celu zapewnienia satysfakcji i utrzymania współpracy, • Prowadzenie klientów przez szkolenia odświeżające, aby upewnić się, że rozumieją i potrafią efektywnie korzystać z produktów, • Reprezentowanie głosu klienta i przekazywanie jego potrzeb oraz obaw odpowiednim działom, • Opracowywanie i wdrażanie strategii angażowania klientów i promowania korzystania z produktów, • Organizowanie i uczestnictwo w wydarzeniach skupionych na klientach, takich jak webinary, warsztaty czy konferencje, • Utrzymywanie dokładnych zapisów interakcji i aktywności klientów w systemie CRM Kluczowe umiejętności, doświadczenie i kwalifikacje Wymagane: • Umiejętność obsługi zapytań klientów i dążenia do pozytywnych rezultatów, • Doskonałe umiejętności komunikacyjne – w mowie i piśmie, • Pewność siebie w rozmowach telefonicznych, • Zdolność do pracy w dynamicznym i szybko rozwijającym się środowisku, • Umiejętność szybkiego budowania relacji z interesariuszami, • Umiejętność pracy zespołowej w poprzek działów w celu osiągnięcia sukcesu, • Doświadczenie w obsłudze klienta lub retencji klientów, • Biegła znajomość języka polskiego Mile widziane: • Doświadczenie w pracy z CRM i narzędziami sprzedaży online, • Doświadczenie w sektorze edukacyjnym, • Ogólne zrozumienie technologii, najlepiej w kontekście edukacyjnym, • Znajomość językow obcych O nas Avantis Education oferuje przyjazną i ekscytującą kulturę pracy, która sprzyja osobom samodzielnym i potrafiącym kształtować oraz rozwijać przyszłość firmy. Jesteśmy dobrze ugruntowaną organizacją, która stale się rozwija i poszukuje silnych graczy zespołowych, niebojących się samodzielnej pracy i wprowadzania innowacji we wszystkim, co robimy jako globalny lider technologii edukacyjnych. Jeśli to brzmi jak rola dla Ciebie – czekamy na Twoje zgłoszenie!

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