Complaints manager jobs in Maidenhead - Page 2

Effectively manage the complex customer complaints and escalate it to the right stakeholders to support resolutions * Provide feedback on the efficiency of the customer service process and areas of ...

Manage the company Quality Management System (QMS) database and logs. * Maintain comprehensive ... Handle supplier and customer complaints to timely completion by following the correct procedures

You will also manage all customer communication for all product Level 3 complaints. This is a non-inbound role giving the time to focus on resolving the case in the best way within the agreed SLAs

Manage supplier and customer complaints, ensuring timely resolution by following correct procedures. * Coordinate and schedule document control reviews, monitoring logs to ensure compliance

Report any incidents, problems, or complaints to the appropriate manager in a timely manner. * Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing

The primary purpose of this role will be to manage all customer contact and enquiries throughout ... Where necessary report and feedback dissatisfaction or complaints respecting relevant company ...

Address customer inquiries and complaints via phone, email or social media * Provide product ... Familiarity with CRM systems and practices * Customer orientation and ability to adapt/respond to ...

... · Managing EU airfreight (i.e. DHL) and EU road courier shipments · Discussing and resolving client/supplier problems and complaints * Co-ordinating all aspects of shipping fine art and antiques ...

Manage our client's Quality Management System (QMS) database and logs, ensuring accuracy and ... Handle suppliers and customer complaints, following correct procedures to ensure timely resolution

Address complaints from the community and report findings to your Team Manager. * Educating: Raise awareness about environmental crime and the importance of community participation in keeping the ...

To support the effective management and resolution of customer complaints. Provision a flea advice service. To support the investigation and reporting of product-related complaints and suspected ...

... for clearance and managing customs entry exceptions * Overseeing EU airfreight (e.g., DHL) and EU road courier shipments * Addressing and resolving client/supplier issues and complaints

Managing EU airfreight and EU road courier shipments * Investigating and resolving client/supplier problems and complaints * Co-ordinating all aspects of shipping fine art and antiques from one ...

Complete formal service complaints reports. * Ensure all customer service enquiries have been ... Carry out any other reasonable duties requested by your Line Manager or the business. Personal ...

To manage VOR events at a transactional level to support the VOR Manager AND manage VOR escalations ... Monitor complaints & OSAT satisfaction responses to identify trends in process or supplier ...

Complaint handling; speaking with the customer and taking details of their complaints and then referring to Team Leader/Manager and preparing any initial draft correspondence. Qualifications, skills ...

Manage customer complaints through to resolution. * Assist the Security Service Delivery Manager with creation and delivery of customer facing reports. * Assist in maturing SOC processes. * Be ...

... Manager Ensure that all complaints, incidents of ASB and harassment are investigated and dealt with in accordance with policies and procedures Assist in developing annual service plans and programs ...

... Manager of any differences. Checking quality, shelf life and ensuring packaging is robust in ... to queries and complaints referring any complex situations to someone who can help. You'll be ...

... by managing inquiries, resolving issues, and maintaining customer satisfaction through the ... Respond promptly and courteously to requests, concerns, and complaints, striving to exceed their ...

This role will support the approval and management of our supplier base, ensuring specifications ... Provide trend analysis on complaints and supplier performance to the wider team. * Travel within ...

Handle guest complaints or concerns with empathy and professionalism, escalating issues to the manager when necessary. * Provide information about the menu, special promotions, and the hotel ...

... complaints record+ Diligent and personable What's on offer: + Up to £70,000 OTE Plus Benefits ... Apply here for a fast-track path to our Managing Partner Application notice... We take your privacy ...

Complaint handling; speaking with the customer and taking details of their complaints and then referring to Team Leader/Manager and preparing any initial draft correspondence. Skills and experience