Complaints jobs in Kidderminster - Page 2Create job alerts

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

The Housing Complaints Officer is responsible for managing and resolving formal complaints relating to housing services, ensuring compliance with the Housing Ombudsman Complaint Handling Code, internal policies, and statutory requirements. Key Responsibilities Complaint Handling & Investigation

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

Housing Officers, Repairs, Neighbourhood Services) to gather information and resolve issues * Maintain accurate records of complaints and actions taken, ensuring compliance with corporate policies and regulatory requirements * Prepare reports on complaints trends, outcomes, and ser

Complaints ManagerOur client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man.

Candidates should have at least 2 years of experience in complaints management, excellent communication skills, and strong analytical abilities. A leading insurance firm in Greater London is seeking a Conduct Risk Analyst to manage complaints and assist with Conduct Risk compliance.

Interim SEND Complaints & Tribunals Officer. We are seeking an experienced SEND Complaints & Tribunals Officer to join our Education and SEND team on an interim basis. This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes.

A respected financial services firm in Greater London is seeking a skilled complaints investigator to manage and resolve client complaints effectively.

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our growing Complaints Service. NHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go furthe

Manage all individual complaints from initial contact to liaising with and advising clinicians and senior managers who are responsible for providing investigation and complaints responses. Ensure that all cases are investigated within the time limits of the TLCP Complaints procedure to required stan

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

A housing services organization in the East Midlands is seeking a Housing Complaints Officer responsible for managing formal complaints related to housing services. Housing Complaints Investigator: Fair, Thorough Resolutions Vivid Resourcing Ltd•East Midlands, England, GB.

A leading housing association in London is seeking a Complaints Investigator to manage resident complaints effectively. The ideal candidate will have experience in handling stage one complaints within a regulatory environment and possess excellent communication skills.

SEND Complaints & Tribunals Officer. SEND Complaints & Tribunals Officer. This role focuses on managing complex SEND casework, responding to complaints, and leading on tribunal activity to ensure statutory compliance and positive outcomes for children and young people.

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

As a Complaints Investigator, you’ll independently manage complaints from first stage through to more complex regulatory responses, ensuring residents feel heard, informed, and treated fairly throughout the process. Investigating complaints independently, using all available information to reach f

A leading housing association in Greater London is seeking a Complaints Investigator to enhance the resident experience by effectively resolving complaints. The successful candidate will manage complaints from initiation to resolution, ensuring fairness and compliance with regulatory standards.

Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey Co

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

A local government authority in Greater London is seeking an experienced manager to lead their Complaints & Members Enquiries team.

The successful candidate will ensure effective resolution of customer complaints with empathy and professionalism. Responsibilities include investigating complaints, maintaining records, and analyzing data for service improvement.

A housing services organization in the East Midlands is looking for a Housing Complaints Officer. This role involves managing formal complaints, conducting thorough investigations, and ensuring compliance with relevant policies.

A public sector organisation in the United Kingdom is seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and oversight of complaints management.

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes.

A Local Authority in the South East is seeking a SEND Complaints & Tribunals Officer to manage complex casework and lead on tribunal activities to support positive outcomes for children with SEND.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

You’ll lead a small team delivering high-quality corporate complaints and Member Enquiries work across the organisation (including coordinated complaints, statutory complaints and Ombudsman complaints). You’ll also work proactively with services to reduce avoidable complaints and escalation by i

Complaints Investigator## Job IntroductionNHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure resid

A progressive UK bank is seeking an experienced Complaints Team Leader to develop and mentor a team of Case Handlers.

A leading housing association in London is seeking a Complaints Investigator to join their growing team. You will be responsible for investigating and resolving complaints, ensuring residents feel heard and their concerns handled fairly. The ideal candidate should have experience in managing complai

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

We have an exciting opportunity for a professional, enthusiastic, and tenacious.The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals.Assistant Manager with the day-to-day management duties.This role will suit someone already

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Cornwall Supported Living- Hayle.You must be a driver and have full use of your own vehicle, due to the rural location.Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Prog

Working hours will be 8am to 4pm.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents.Our ethos is all about celebrating life, so you'll help to devise imaginati

As a BANK Residential Care Worker, you will be emotionally strong and driven to make a difference day to day.Most importantly, you will get to really understand our children and their backgrounds, making sure that their needs are at the centre of everything we do.You will be approachable and detail

Social Care Assistant, St Brendans (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

Cornwall Supported Living- .Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Programme.We offer Apprenticeships to those with less experience looking to join the Care

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52 week non-sessional post i.Temporary maternity cover until 7th August 2026.Monday & Tuesday, 08:45-15:15 (30 minute break).Wednesday, 08:00-14:30 (30

Fixed Term until 13 April 2026.Interviews will be held week commencing 9 February 2026.An exciting opportunity has arisen to join our successful, dynamic and supportive school team within Eastertoun Primary School nursery class.The school is a non-denominational primary with 8 classes and a nursery

Are you looking for a new challenge that is rewarding and will genuinely make a difference in people’s lives? Are you looking for a role that is varied and provides opportunities for progression? If the answer is ‘yes’, then a career in Care is just for you!.We are now recruiting Support Work

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disabilities Social Care Service in Oakview.Seven days per week, early and late shifts and some sleep-overs.Service is in Stevenage in Hertfordshire and staff should be within a reasonable distance of the servi

Day shifts - 24 hours per week 8am - 8pm (including every other weekend).Night Shifts - 24 - 36 hours per week 8pm - 8am (including every other weekend).Are you a naturally caring person and want to help make a difference in people’s lives? .If you are kind, compassionate and committed,

Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim.We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the late

Support Worker – Uttoxeter - £12.Drivers Required - Full UK licence.Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available).Join Voyage Care and Feel Valued, we r

Occupational Therapy Assistant.Hybrid – mix of home working, office-based work, and on-site client premises.About the Role An opportunity has arisen for an experienced.Occupational Therapy Assistant.Adult Social Care service in North London.The role involves providing a professional fieldwork serv