Delegate Sales Account Associate
10 days ago
Newcastle upon Tyne
About DELIVER: DELIVER () is a fast-growing global B2B events company with industry-leading customer satisfaction. Guided by our principle—People, Planet, and Profit—we connect top retailers and vendors in commerce and supply chain sectors. We are fully remote, fostering a diverse, talented team worldwide with a commitment to Diversity, Equality, and Inclusion. Proudly carbon and profit neutral, we reinvest profits into ethical and sustainable initiatives to contribute to a better world. Job Title: Delegate Account Associate Reports to: Delegate Director Contract: Full Time/ Permanent Location: Global - Full remote Salary package: 30,000 GBP base salary + uncapped quarterly commissions + up to 30% on target bonus Role Summary: • Engage with the global community of retail decision makers at C&D level and enroll them as fully hosted buyers ( travel and accommodation expenses covered) for our 4 premium events in Europe, US, Asia and MEA, in order to have 1:1 meetings with our sponsors across the supply chain industry., • Provide full VIP delegate support from onboarding to meeting scheduling to travel coordination., • Post show, follow up with both sponsors and VIP retailers to ensure that business opportunities generated onsite are converting into actual partnerships in order to maximize our sponsors’ ROI., • Role split: 50% delegate acquisition and 50% account management (delegates & sponsors) Responsibilities: • Proactively self-source and convert your delegate pipeline across geographies (while ensuring strict quality criteria are met (delegate seniority, company size, delegate geography, delegate novelty and good match with sponsors services), • Reach company’s sales activity targets via extensive daily call time and significant number of weekly phone conversations, • Ensure accurate and timely update of the CRM and daily pipeline reporting, • Build and sustain long-lasting relationships with the global retail community, • Assist delegates in their travel arrangement and refund, • Assist delegates and in scheduling their 1:1 meetings with their Best Matched vendors via our in-house developed registration and matchmaking platform accounting for their respective needs and services, • Post show, work alongside with delegates and sponsors to track contracts generated thanks to our inter-mediation and ensure that delegates remain responsive to sponsors to whom they showed interest in their services, • Work in partnership with the Sales team to impress our sponsors with your account management, • Partner closely with other departments, like Marketing, Content, and Operations teams to deliver a seamless and impactful event experience. Requirement and Skills: • 1 to 3 years of experience in delegate sales / account management ideally in the events with VIP delegates, or in recruitment of executives in B2B sales, • Native or bilingual proficiency in English, • At ease in international environments, • Strong communicator & people person, • Dynamic with high positive energy, • Enthusiastic about picking up the phone for outbound calls and and allocating substantial time for meaningful phone conversations every day, • Comfortable interacting with C&D level people with a good understanding of social etiquette, • Successful in building rapport and trust, • Results driven, • Organised and able to prioritize workload with competing priorities and deadlines, • High ability in rigorously using CRM systems (daily updates, workflows and reports), • Experienced in using LinkedIn and B2B lead generation solutions, • High speed cable internet access in a quiet workspace, • Open and eligible to global travel several weeks per year Some of Our Benefits: • Full remote, • 35 hours a week: 09:00 - 17:00 UK time, Monday - Friday, • Generous annual leave policy: 40 days of holidays including bank holidays, • Above-market compensation policy & transparent salaries (at DELIVER, there’s no bias as all salaries are shared internally), • Monthly Work From Home allowance, • Pension contribution Important to Note: We are a diversified workforce and welcome all backgrounds. If the job is appealing to you, please apply even if you do not meet 100% of our ideal requirements ! Kindly make sure to complete the "Brain"/ reasoning part of the required compatibility test via this link: (Finalizing the other 2 parts of the test is a plus but not required), in order for your application to be considered. Thank you :)