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Customer Sales Manager / Customer Relations Manager required at our Chandler Court Care Home in Bromsgrove!. We have an exciting new role for a Customer Sales Manager based at Chandler Court care home in Bromsgrove. As an experienced sales and business development professional who thrives on meeting

Keeping Britain Moving – Safely, Securely and Smarter Every Day At Nuclear Transport Solutions (NTS) , we do more than move freight – we move it safely, compliantly and with purpose . Our Rail Operations Delivery teams are at the heart of what we do, ensuring critical rail services run 24/7, 365 days a year with absolute professionalism and care. We’re looking for a Operations Delivery Supervisor who thrives in a fast‑paced operational environment, enjoys working with people, and is passionate about safety, performance and continuous improvement. About the Role Reporting into the Senior Service Delivery Manager, this role plays a key part in leading and supporting the delivery of all rail services at your location . You’ll help manage and inspire a team of Traincrew, oversee terminal and yard operations, and act as an assurance lead for third‑party operators – all while keeping safety, service and commercial performance front and centre. You’ll work closely with colleagues across Planning, Control, Engineering, Commercial, Standards and Training , ensuring the right people, skills and assets are in place to deliver an exceptional service, every time. This is a hands‑on leadership role with real impact – offering variety, responsibility and the chance to deputise for the Operations Delivery Manager when needed. What You’ll Be Doing Leading People & Performance • Support the day‑to‑day line management of Traincrew, ensuring policies, procedures and working instructions are applied fairly and consistently, • Ensure Traincrew availability, competence and compliance to deliver a robust 24/7/365 operation, • Champion the NTS Performance Development approach , building a strong, engaged and high‑performing team, • Support succession planning and develop future talent within Operations Delivery, • Support the safe, secure and reliable delivery of all Operations Delivery activities, • Ensure services meet customer expectations, commercial targets and all relevant railway and nuclear regulations, • Oversee terminal, yard and depot operations, including third‑party assurance and train flow management, • Work closely with Engineering to ensure assets are available and fit for purpose, • Lead and champion a strong safety culture across Operations Delivery, • Support safety, security and resilience activities at the location, • Ensure all risk assessments and supporting documentation are current, relevant and robust, • Support investigations and play an active role in internal and external audits, • Act as a key interface with:, • Planning – supporting route learning and resource planning, • Control – resolving roster and operational issues, • Commercial – supporting business acceptance and decision‑making, • Take part in working groups aligned to evolving business needs, • Drive continuous improvement, innovation and transformation across Operations Delivery, • A safe, compliant and high‑performing operation, • Engaged, motivated and competent Traincrew, • Strong relationships across NTS and with external partners At NTS, safety comes first , and people matter. You’ll play a visible role in championing equality, diversity and inclusion , helping us create a workplace where everyone feels valued, supported and able to perform at their best. The Kind of People We’re Looking For We’re interested in who you are , not just what’s on your CV. You’re likely to thrive at NTS if you: • Take ownership of your work and enjoy being trusted to deliver, • Are collaborative , approachable and naturally supportive of others, • Care about doing the right thing, in the right way, • Are curious and motivated to learn, improve and grow, • Communicate openly and act with integrity and respect Benefits * 30 Days holidays plus 8 bank holidays * Buy / Sell annual leave * Health shield * Nuclear Pension scheme * Hybrid working * Family friendly We are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable.As part of the UK’s Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. As a Senior Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a pivotal role in the UK government's digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC's strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds. You'll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system. We are looking for someone with a passion for analysis, an understanding of data's potential, and the leadership to deliver in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference. Job description HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Senior Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. About Risk and Intelligence Service? RIS includes a range of specialist teams you could be assigned to, each using advanced analytics to solve high‑impact problems: Compliance Operational Insight & Risking (COIR): Design and delivers high‑risk taxpayer profiles, analytical risk-based products and provides operational data insights to help strengthen HMRCs compliance strategies Preventative Risking: Identifies, prevents and disrupts fraudulent activity before it enters the system by presenting clear well considered time-sensitive risking decisions, protecting against attacks and high‑risk repayment claims. Offshore: Serves as HMRC's coordination centre for offshore intelligence, data acquisition, risk identification, and case development supporting No Safe Havens strategy. Data and Risking Service: Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs. Large Business Data Analytics: Provide data analytical services to identify tax risks across large businesses at national and regional levels. Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. You will lead and assure analytical work that informs key operational and strategic decisions. You'll design structured analytical approaches, select appropriate methods and take ownership of complex pieces of work to produce clear, actionable insight grounded in robust evidence. You will also play a central role in strengthening analytical capability across the team, guiding colleagues, improving analytical processes and promoting responsible, high‑quality data use. Key responsibilities include: • Leading analytical projects from problem definition to final output, ensuring clear structure, scope and high‑quality delivery., • Designing and overseeing analytical methods, including statistical techniques, data modelling and coding approaches for complex problems., • Developing scalable, reproducible analytical products such as workflows, dashboards and data models., • Quality assuring analytical work and constructive feedback, • Embedding good practice in data quality, governance, modelling, documentation, testing and ethical use of data., • Presenting complex findings clearly to technical and non‑technical stakeholders, adapting communication and managing expectations., • Building strong relationships with stakeholders to shape analytical questions and ensure analysis supports meaningful business impact. • A structured approach to analytical problem‑solving and producing clear, evidence‑based insights., • Strong judgement around data quality, governance, ethics and modelling., • The ability to communicate analysis clearly and adapt messages for different audiences., • A track record of delivering high‑quality analytical work with reliable assurance., • Confidence in selecting appropriate methods and advising colleagues on best practice., • A collaborative approach and commitment to supporting others' development., • Applying statistical and analytical tools and techniques: Ability to lead the delivery of high quality statistical and analytical insights and reports, applying a range of analytical techniques and tools. Support others in their use, quality assure team outputs and engage with stakeholders to clearly communicate analysis and build trust., • Communicating between the technical and non-technical: Ability to understand the needs and expectations of technical and nontechnical stakeholders through proactive communication. You can confidently lead difficult discussions to a team or with senior stakeholders, • Managing a data project: Experience in identifying a clear problem, planning and deliver work effectively, communicate to stakeholders, and adapt ways of working to meet different project outcomes by using appropriate project management methodologies., • Thursday, 30th April 2026 at 11:00AM • Departmental or company records (personnel files, staff reports, sick leave reports and security records), • UK criminal records covering both spent and unspent criminal records, • Your credit and financial history with a credit reference agency • the availability of roles at that grade, • the locations where vacancies exist • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • Technical: You will need to prepare a technical presentation on either a single piece of substantial analysis you have undertaken or a significant analytical project, which must include the use of Python, R or Base SAS code. Full details will be provided if you are shortlisted., • Experience: you will be asked specific questions to assess your experience in a particular aspect of the role. An example of a typical Experience question is "If appointed, what would be your priorities within your first 6-months in post?" (generic example only, not tailored to this role)., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

* * LOCATION: Milton Keynes with occasional travel HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. CONTRACT TYPE: Permanent opportunity CLOSING DATE: 15/5/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a highly experienced and inspirational commercial leader with a significant sales based background within a Captive Automotive Financial Services organisation and/or OEM. You'll report into our CEO and will drive our business forward through our teams in Sales, Sales Compliance and Development and, through strong, productive relationships across Volkswagen Group, our dealer network and brands. In this pivotal and influential position you will use your extensive commercial leadership skills to develop and deliver the Retail Sales strategy to maximise distribution channels, while creating opportunities and optimising new routes to market. You will role model our Guiding Principles, build a culture of psychological safety and inclusion and, provide ethical leadership to deliver great customer outcomes. What you’ll bring: You’ll be a forward thinking, strategic and motivational leader who delivers results through people, cross-functional teams, and 3rd parties to support the delivery of volume, breadth, and profit objectives. You’ll have a progressive and developmental mindset with demonstrable experience of developing strategic commercial initiatives. Essential experience & skills you’ll need to be a success in this role: • You have extensive experience in customer-facing environments with specific skills implementing and managing risk strategies, strong financial management, leading cross functional teams and functional management., • Through your experience of developing and managing customer facing processes, you have ensured fair treatment, transparency, value to customers and all other guidance from regulators has been accomplished., • More generally, you’ll have experience within regulated environments - ideally by the FCA along with a deep understanding of the UK business governance and regulatory regime and requirements implementation com pliance monitoring and management specifically, in organisations of a comparable size and scale., • You have successfully driven change and you're comfortable in dynamic, changing environments in a leading role., • You have well-developed emotional intelligence, influencing and communication skills which you can use to share information, listen, and create two-way dialogue that builds openness and commitment and, involve others to maximise contribution overall., • With great skills of analysis, you can interpret issues objectively to make sound decisions for the business that uphold our customer needs and good customer outcomes as a priority, • You are highly proactive, flexible, pragmatic, and able to react appropriately and effectively to changing circumstances and demands., • You'll effortlessly fit into the Commercial leadership structure with the potential for growth within FS or the OEM., • You’re collaborative and ambitious and work in the interest of customer and stakeholders, even when your own objectives are challenged., • You’ll report to the Chief Executive Officer for VWFS UK Ltd and lead the Retail Sales department and the teams responsible for Finance Sales, Sales Compliance, Sales Development and Dealer Network Oversight., • You’ll be responsible for developing sales strategies, policies, and procedures for the UK VWFS Group companies., • Develop and maintain strong productive relationships across senior management, departments, brands and key stakeholders., • Your span of control is across VWFS UK, VW Bank GmbH and compliance is required across the European Organisational Handbook (E-OHB), the FCA and the European Central Bank (ECB)., • You’ll have a team of circa. 50 people who work with our dealer network of circa. 800 sites to drive FS and network performance., • Be an agent for change by embracing new ways of working, innovative technologies and agile attitudes to work promoting ‘minimal viable everything’ attitude to encourage a collective growth mind-set in support of modernisation of the business., • You’ll develop and implement plans to meet objectives through existing and new routes to market by utilising current and, establishing new relationships with 3rd party retailers, emerging technology, and tech providers., • Plan and deliver sales, margin and market penetration objectives., • Lead sales activity that complies with internal and external regulations with the Consumer Credit Sourcebook (CONC) taking precedence over conflicting guidelines – this includes Vulnerable customers, product suitability and transparency and, behaviours and competence of introducers of our products., • Use strong negotiation skills with our network and 3rd parties, to grow sales, protect margin and support good customer outcomes., • Effectively manage introducer relationships through a robust communication infrastructure, clear performance indicators, and development with corrective action in place as appropriate., • Lead the sales engagement with our Enterprise Risk Framework and develop robust and effective reporting to support transparency with regulators., • You’ll engage and cooperate with VW companies in the UK to coordinate and implement joint strategies and build and maintain an effective industry network., • You’ll play a leading role within our Credit Assessment & Retailer Services functions. What’s in it for you? Bonus: Discretionary on-target bonus of up to 25% (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you with the option to buy additional family cover/ and your family access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Retail Sales Director is a ‘Certified’ /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA’s Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

* * SALARY: Starting from27,422 pa dependent on experience LOCATION: Brunswick Court, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time Fixed term, 35 hours p/w CLOSING DATE: 10/05/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Senior Collections and Recoveries Advisor to act as a Subject Matter Expert within the department. Supporting colleagues in becoming experts within their role, whilst spending around 50% of time directly supporting customers themselves. This specialist role will be instrumental in assessing our customer’s individual circumstances in order to resolve overall VWFS arrears levels while ensuring our regulatory and customer commitments are achieved. What you’ll be doing: • Take full ownership and use initiative to resolve customer arrears within first contact resolution and deliver a personal service “making VWFS easy to do business with", • Provide technical coaching and training for Collections Advisors to enable them to effectively manage and resolve customer arrears, • Act as Collections role model demonstrating core skills around negotiation, difficult conversations, vulnerable customer management and active listening, • Coach and develop C&R Advisors on escalated calls, emails and letter checking to increase competence, • Provide clear and concise process expertise on a defined range of arrears and vulnerable customer processes and be recognised by others as a point of contact for advice, guidance and process improvement, • Provide first line support and guidance for Advisors and deputise for Team Manager where appropriate, • Support, coach and guide new C&R Advisors during the training and induction phase to embed knowledge and skill set for the role, • Work to agreed service levels, quality targets and operational metrics as determined by the department relating to all aspects of Collections and Recoveries and Customer experience, • Supporting recruitment up to Band 2 to ensure key departmental KPI’s are achieved, • Demonstrate subject matter expert knowledge and behaviour when identifying and managing vulnerable customers and complaints Complete administrative tasks as per team requirements What you’ll bring: We are looking for a candidate that already has a sound understanding of Collections and Recoveries. Essential experience & skills • Demonstrable understanding of all relevant aspects legislation/requirements including but not limited to TCF, FCA, FOS, • Experience of working in a complaints environment, either within financial services or another industry type, • Proven experience in credit collections, • Previous customer service centre, call centre or finance company experience is desirable, • An understanding of the Data Protection Act and Consumer Credit Act is desirable, • Good knowledge of a wide range of processes and business systems i.e. SAP, CMS, CRM is desirable, • Strong communication skills at all levels including Senior Management and external stakeholders What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Assistant Manager - Aldridge Are you a motivated team leader with an eye for detail wanting to bring your skills to a global, difference-making company? You've come to the right place. As long as you're ready to lead by example and champion a customer-first mindset, you can make a difference as an Assistant Store Manager at Specsavers Aldridge. Alongside your hard work assisting keeping our store and team running like clockwork, we'll support you to grow your skills even further than you thought possible. You'll be at the forefront of bringing better hear and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don't want to miss. Our store Based in Aldridge, our store has free parking! What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: • Full time - 40 hours - weekend working is essential, • OTE - £34,000 (salary and bonus), • 28 days holiday plus an extra day for your birthday, • Specsavers perks, • Eyecare and Hearcare discount, • Previous/curren...

Team Leader - Step Into Store Leadership Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. We're looking for a Team Leader to join our Long Itchington Food Store (16 hours per week). This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management. What You'll Be Doing As a Team Leader, you'll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager. You'll: Lead, coach and develop your team to deliver strong performance Take ownership of shifts, including opening and closing the store Drive excellent customer service and make us the go-to store in the community Support recruitment, training and onboarding of new colleagues Manage performance, attendance and team engagement Control key commercial areas including waste, stock and labour Maintain high standards across availability, merchandising and compliance This is a hands-on leadership role where you'll be expected to lead from the front and make decisions that impact the store's success. About You Experience in retail or a fast-paced customer environment Previous supervisory or leadership experience (or ready to step up) Commercial awareness and confidence working towards targets A natural motivator who can get the best out of people Organised, resilient and comfortable taking ownership Your Career with Us We don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society. Pay & Benefits £13.35 per hour Holiday & Financial 30 days holiday (incl. bank holidays), rising with service Pension with 3.3% employer contribution Life assurance (2x salary) Discounts & Perks 10% colleague discount + double discount every pay weekend 15% discount at Fabb Furniture Access to My Staff Shop and wide retail discounts Wagestream - flexible access to your pay Health & Wellbeing 24/7 GP access, counselling & support services Grocery Aid & Co-op Credit Union support Wellbeing app & mental health support Eye care support Family & Support Enhanced maternity pay Enhanced redundancy pay Bereavement and terminal illness support Recognition Refer a Friend scheme Long Service Awards Why Join Us? At Heart of England Co-operative Society, our stores are at the heart of the community. xrnqpay As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally.

Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome? Do not wait to apply after reading this description a high application volume is expected for this opportunity. We're looking for an Assistant Store Manager to help lead one of our busy stores. In this role you will: • Help with the day-to-day running of the store, • Encourage your team to give expert service, • Take charge when the Store Manager is away, • Work 37.5 hours per week About us We believe life is better when it's spent outdoors. Whether it's hiking, running or just enjoying fresh air, being outside helps us feel connected and refreshed. Behind every great adventure is the right gear, and behind that, a passionate team. As an Assistant Store Manager you'll contribute to leading that team. You'll help to make the store a friendly place where customers can get expert advice and the right equipment for their adventures. We're part of the Cotswold Outdoor Group which includes Runners Need and Snow + Rock. Together, we offer trusted outdoor brands, helpful advice and care about protecting the planet. Whether you're moving up in your career or building your leadership skills, we'll support you with training and chances to grow — so you can help create great experiences for customers and your team. What you'll be doing Working in partnership with your Store Manager, you'll support your team to give every customer a great experience. In this role you'll: • Drive high performance by coaching your team through daily operations including stock management, cash handling and store safety, • Lead by example, motivating your team to deliver expert service and hit performance targets, • Help create an inclusive, welcoming environment where every customer feels valued, • Step up to lead the team in the Store Manager's absence We're looking for someone who's confident leading a team, enjoys helping others and understands how a store runs behind the scenes. You'll enjoy this role if you: • Have experience as an Assistant Store Manager and know how to get the best from a team, • Take pride in delivering outstanding customer service and helping people find the right products, • Understand the key parts of store operations, from stock and safety to visual standards We know that to lead well, you need to feel supported. As an Assistant Store Manager you'll be trusted to make an impact and we'll make sure you're rewarded for it. Here's what's on offer: • Starting salary of £26,900 - £28,700, plus a yearly bonus of up to £2,000, • 40-60% discount on top outdoor brands across our stores, • 33 days holiday with the option to buy more, • Ongoing training and development, including leadership support and expert sessions from leading brands, • Free, confidential wellbeing support whenever you need it We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. xrnqpay We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out. This advert may close early if we receive a high number of applications, so don't wait too long to apply.

Job title If you think you are the right match for the following opportunity, apply after reading the complete description. Planning and Dispatch Coordinator Function Planning and Dispatch, as part of the Customer Service Department Location Hixon, Stafford Reports to Customer Service Manager About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels xrnqpay for over 50 years. These assets and services are crucial in Please click on the apply button to read the full job description

Customer Relations Manager / Customer Sales Manager required at our Metchley Manor Care Home in Edgbaston, Birmingham! Care Home based (37. We have an exciting new role for a Customer Sales Manager based at Metchley Manor care home in Birmingham.

We are now looking for a Manager Customer Care to take responsibility for customer care operations across our Build‑to‑Rent portfolio in London and Birmingham. You will be responsible for ensuring that customer care operations run efficiently, meet defined KPIs and continuously improve. Owning a

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. Support and

A well-known optician and hearing care provider in Birmingham is looking for a Branch Manager who is passionate about delivering exceptional customer service. In this role, you will lead a dedicated team, manage branch operations, ensure compliance, and engage with the community.

Boots in Birmingham is looking for an Assistant Manager to support the Store Leader in delivering exceptional customer care and operational standards.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Are you a natural leader with a passion for delivering outstanding customer service? Join Scrivens Opticians & Hearing Care as a Branch Manager, where you will play a key role in ensuring the success of your branch while leading a dedicated team in providing expert eye and hearing care. Support and

Leading the existing Customer Care team to deliver the very best customer experience. This is an exciting role in an expanding, well-established business that offers the opportunity for fantastic career progression. Continued training, support and career development.

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Operational support within busy department. To ensure MHE field-based service/support functions are achieved and carried out to the highest standard through positive working and a flexible approach whilst delivering an excellent Fleet service to our customer base. Key Duties of a MHE Manager: Prepare and deliver KPI packs and service reviews in conjunction with MHE providers. Field based advise and technical support. Liaise with both Service/Support & Procurement Managers. MHE fleet installation support. Point of contact for any short-term rental requirements. Keep up to date with news items and process updates as detailed on the Intranet system. Working with internal and external departments to communicate relevant information. Guaranteeing everything is maintained to a satisfactory standard required to support the smooth operation of our business. Shadowing members of the MHE Team, to learn and develop your existing skills. Assist in any projects as directed by the Fleet management team. Liaise with Directors, General Managers, Operations Managers, their direct reports and Employees at all levels within the Group to continually improve compliance to the management systems. Bring to the attention of the Line Manager any perceived short comings in health and safety arrangements, situations or processes that you consider to be serious or which may present danger to you or others. Qualifications Previous experience within a similar role. Experience in MHE equipment management. Fleet Administration experience. Experience working in a FMCG environment. Excellent communication skills in order to deliver accurate information to the correct level. Able to work efficiently and accurately under pressure. Effectively prioritise workload in order to meet set deadlines. Professional, approachable and helpful to ensure smooth running of the general operation. Good understanding of Microsoft Office applications. Additional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave – Competitive holiday entitlement of 33 days inclusive of the bank holidays. Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer Life Assurance - x4 your annual salary Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

Summary of Role Support Service and Maintenance operations for fire sprinkler systems, assisting in compliance verification, quality assurance, and technical coordination while developing knowledge of BS EN 12845, TB203, and regulatory standards. What you will be doing Assist in verifying maintenance activities comply with BS EN 12845 Clause 20, TB203, and BS 9251 requirements. Validate that inspections (weekly through annual) cover all prescribed system components and testing procedures. Conduct audit inspections of completed service work for thoroughness and technical accuracy. Develop your own understanding of British Standards, LPC rules, BAFSA guidance, and insurer specifications. Track quality metrics including defect rates, repeat calls, and compliance rates. Review defect reports and categorize by severity (critical/major/minor). Provide technical guidance on remediation methods ensuring standards compliance. Assist in following Hall & Kay impairment procedures when systems are taken offline or returned to service. Identify installations with deteriorating conditions or recurring compliance issues. Escalate critical deficiencies to clients with clear risk explanations. Assist in preparing detailed service reports documenting findings, test results, and remedial actions. Maintain comprehensive service records per BS EN 12845 Section 20 and insurance requirements. Review annual inspection certifications for accuracy and completeness. Prepare technical files for external audits and LPCB certification compliance. Maintain central databases for service history and trend analysis. Provide technical guidance to field service engineers on system configurations and defect interpretation. Support troubleshooting efforts for system malfunctions and component failures. Review proposed remedial work methods for technical soundness. Assist in communicating technical findings and compliance risks to clients. Attend client meetings alongside manager to support professional development. Help educate clients on maintenance obligations under relevant standards. Analyse service data to identify component failure trends and reliability issues. Track KPIs including completion rates, defect recurrence, and customer satisfaction. Assist in developing process improvements based on field experience and industry best practices. What we will need from you Formal qualifications in Mechanical/Building Services Engineering, Fire Engineering, or equivalent (essential) 3-5 years in fire sprinkler industry (installation, commissioning, maintenance) (essential) Experience in a quality assurance role with technical compliance responsibility Comprehensive knowledge of BS EN 12845 (Section 20 - Maintenance) and BS 9251 Familiarity with sprinkler system components from major manufacturers (Tyco, Viking, Victaulic, Reliable) (essential) Working knowledge of hydraulic principles, pump systems, control equipment, and water supply arrangements (essential) Experience with defect diagnosis, troubleshooting, and remedial specification (essential) Ability to interpret as-built drawings, hydraulic calculations, and system schematics(essential) Understanding of British Standards and insurer requirements (LPC, FM Global, Zurich) (essential) Awareness of Building Regulations and Fire Safety Order obligations (essential) Systematic approach to defect analysis, risk assessment, and trend analysis (essential) Communication skills for explaining complex technical issues to varied audiences (essential) Capability to assist in guiding and mentoring service engineers (essential) IT proficiency with service management software, CAFM systems, and Microsoft Office (essential) What you can expect in return Competitive & negotiable salary depending on experience 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance Health care scheme Hours: 36.5 hours per week (Monday to Thursday 8.45 16.40, Friday 8.45 16:00) Please note: You will be required to undertake a right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver. TPBN1_UKTJ

Extra Care Services Administrator Hours: 16 hours per week Shift Pattern: Working over a 5 day week. Monday-Friday Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here. We’re growing. Quickly and we’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. As Extra Care Services Administrator, you will provide administrative support to ensure the smooth running of the scheme. Covering a wide range of responsibilities across care and housing, you will be responsible for supporting the scheme to maintain 100% compliance and a fantastic resident experience. As first point of contact for our residents, excellent customer services skills are a must, ensuring residents feel heard, supported and trust that any requirements are managed effectively and efficiently. You will be responsible for financial administration, including payroll and invoicing, you will need a keen eye for detail, the ability to multitask and prioritise your own workload. Strong IT skills are required, you will update and maintain multiple systems. Supporting the Extra Care Services Manager, you will take minutes at meetings, monitor compliance targets and create resident letters/ scheme documentation. You will have a continuous improvement mindset, looking for ways to work smarter not harder. Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached. We’d love to meet you! What we’re looking for The essential requirements for the role include: Experience in an administrative role with exposure to payroll, invoicing, and compliance processes Strong organisational skills with the ability to manage multiple tasks and prioritise effectively. Proficiency in handling sensitive information and maintaining confidentiality. Basic knowledge of financial administration, such as banking and budgeting Level 3 Business Administration or equivalent is desirable Why us? We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, Occupational Sick Pay, Occupational Maternity Pay and more. As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications: 3 May 2026

Workshop Operative Salary: £28,228.48 pa Birmingham Depot Hours 8.00am-5.00pm Monday-Friday Job purpose: Working from our Birmingham depot to enable the Company to achieve the agreed contractual standard of service required by completing training in the workshop decontaminating, reconditioning and repairing wheelchair equipment. Key Responsibilities: Decontaminating, reconditioning, repairing Powered & Manual wheelchairs to a high standard. Assisting with goods in, unpacking and checking delivered equipment. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies. Always wear your uniform and ensure it is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Occasional driving deliver/collect. Qualifications: Able to move and handle loads and equipment safely. Full UK driving licence Flexible approach to working conditions and working environment change. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Basic computer skills for data inputting. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines Standing at a bench to work Kneeling/crouching Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Committing to being available for short notice overtime if required necessitated by emergency response requirements. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Field Service Technician Salary: £29,901.30 pa Midlands contracts based at Birmingham depot. Hours 8.00am-5.00pm Monday-Friday Job purpose: Working from our Birmingham depot to enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering and collecting equipment whilst undertaking further training for repairing and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Servicing and repairing Powered & Manual wheelchairs in the field with the aim of achieving a first time fix whenever possible. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Once fully trained undertake out of hours responsibility when rostered. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence Successful enhanced DBS check, company paid for. Able to move and handle loads and equipment safely. Experience of face-to-face customer contact preferred. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Basic computer skills for diagnostic purposes. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines Standing at a bench to work Kneeling/crouching Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Committing to being available for short notice overtime if required necessitated by emergency response requirements. Responsibility of out of hour’s duties. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Ross Care will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Taylor Shaw - Great Food, Bright Futures At Jervoise School, part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... As a Cook Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: Monday - Friday | 15 Hours Per Week | Term Time Only Job ID: 6518 Salary: £12.71 Per Hour | £8,502.99 Per Annum What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Cleaner Hours: 17 hours per week In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. Your role as our Court Cleaner will be to help us provide our residents with a clean and safe space, ensuring the public/communal areas within the Court are kept clean and tidy. You will also be responsible to provide support to the manager with cleaning and preparing void flats as and when required. While experience in a similar role is not essential, we are looking for someone with a great attention to detail and who takes pride in what they do. The benefits At Housing 21 we’re proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: • Holiday Pay • Occupational Sick Pay • Occupational Maternity Pay • Health Cash Plan • Blue Light Card (offering discounts across retail, hospitality and leisure) • Car Lease Scheme • Cycle to Work Scheme • Uniform provided • Employee Assistance Programme • Training and development to fulfil your career aspirations An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. If you require further information, please view the job profile attached. Closing date for applications 3 May 2026 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment

Care Home Chef Manager | Full-Time, 40 hours | 4 days on, 3 days off | Every other weekend off | FTC - 12 months Are You Ready to Turn Up the Heat? At Madeleine House in the heart of Stechford, Birmingham , were not just cooking mealswere crafting experiences. As our new Chef youll support our Chef Manager in delivering delicious, nutritious, and visually stunning dishes to our 41residents every single day. This isnt your average kitchen roleits your chance to innovate, inspire, and make a real impact. Whats On the Table? Creativity Unleashed: Have Input in designing menus, experiment with fresh seasonal produce, and cater to unique dietary needs with flair. Step up to the Plate: In the absence of the Chef Manager, keeping operations running as smooth as your signature sauces. Work-Life Balance: 40-hour weeks over 4 days , with every other weekend off to relax and recharge. Why Choose Us? Sociable hours that work for you Perks that matter: Big-brand discounts, a £250 refer-a-friend scheme, and Blue Light Card savings A chance to shine: Compete in our annual Chef of the Year competition and take your skills to the next level If youre a passionate leader with a flair for flavour, this is your chance to make your mark. Apply now, and lets create something extraordinary together! What do some of our current Chefs have to say? Check out our dedicated Catering page on our careers website to find out - anchor.org.uk/careers/where-you-fit/care/care-home-chef-and-catering-jobs-anchor Please note all applicants must already hold the legal right to work in the UK Anchor a great place to work Anchor is Englands largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. Were not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, well give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan contribute between 4% and 8% and well match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes. TPBN1_UKCT

Reactive Works Surveyor Location: Birmingham - Hybrid working Salary = £40-45,000 per annum + car allowance (approx £1200 per annum) An exciting opportunity has arisen for someone with an electrical skillset to join a to join a well-established public sector organisation as a Reactive Works Surveyor. This role would suit someone with an electrical background-either an experienced Electrician or Electrical Engineer looking to move off the tools, or a Surveyor with strong electrical expertise-who is keen to develop their career in surveying within a supportive, well-structured environment. This organisation is making significant investment into its estate and facilities management function. This role is initially a 12 month fixed term contract however this department is being invested in so this could extended or made permanent. You'll be joining a team led by an extremely friendly, approachable and supportive manager, in an organisation that genuinely values development, learning and progression. The Role As Reactive Works Surveyor, you will be responsible for coordinating and delivering low‑value reactive and planned maintenance works across a diverse property portfolio, including operational buildings and residential accommodation. You will play a key role in ensuring buildings remain safe, compliant, and fully operational, responding quickly to urgent issues while maintaining a proactive approach to asset care. Key Responsibilities Coordinate and control low-value repairs and maintenance works under the guidance of senior surveyors Rapidly assess and respond to reactive repair requests, minimising disruption to operations Carry out site inspections, scope works, prepare specifications and obtain competitive quotations Manage contractors on site, including quality control, defect identification and financial management Support procurement and administration of minor works tenders via the EU Supply portal Ensure statutory compliance across gas, electrical, water, lifts and other building services Maintain and update asbestos registers, ensuring compliance with Asbestos Regulations Support condition surveys and investigate building defects, recommending appropriate solutions Work closely with internal stakeholders, contractors and end users to deliver a customer-focused service Assist with financial administration, including orders, invoices and valuations Promote health & safety, equality and diversity across all activitiesAbout You You will be a practically‑minded professional, comfortable working independently, making decisions, and managing multiple priorities. Essential: Electrically biased background (surveying or trade) Knowledge of electrical services and technical drawings Experience in preparing specifications, cost estimates and managing contractors would be ideal Full UK driving licence and own vehicle Why Apply? Extremely supportive and approachable management Significant investment into estates and facilities management Excellent role for career development and skills growth Opportunity to transition from the tools into a professional surveying role Access to an outstanding public sector pension scheme Stable, values‑driven organisation with long‑term career prospects

Production Operative Location: Vetchberry - Witton, Birmingham Salary: £26,000 - £27,000 per annum Vacancy Type: Permanent - Full Time We are recruiting for a Cut to Length Operator also known as a Decoiling Operator, who will be responsible for operating machinery used to process coil products (stainless steel and aluminium) according to customer specifications. The role involves using overhead crane and forklift truck; with typical activities including, loading and unloading coils, setting the line, in-production inspection - ensuring product quality and maintaining a safe working environment. 38.5 hours per week Monday-Thursday 7:30am-4:15pm Fridays 7:30am-1pm The role is based at our Vetchberry Steels site - B6 7BN Key Responsibilities • Operating various Cut to length lines * Setting up machinery accurately to works order specifications and customer tolerances * Maintain production records and complete required documentation * Overhead crane when authorised and in accordance with Company training records * Loading and unloading coils on a machine line safely * Driving forklift trucks when authorised and in accordance with Company training records * Ensure cleanliness of work areas * Follow safety protocols and maintain a clean work area * Reporting quality, damage, shortages and overages * Mandatory PPE must be worn at all times * Maintaining all metal traceability systems * Recycle metal scrap into correct bins. Recycle any packaging waste into correct bins. Report any damage, shortage and overages to the Operations Manager * Other warehouse duties as and when required Skills, Knowledge and Expertise Essential knowledge /skills /experience /behaviours: • Over Head Crane licence * Forklift Truck licence (B1 or above) * Good team player * Digitally competent * Attention to detail skills Desirable knowledge /skills /experience /behaviours: • Previously used micrometre and vernier callipers * Experience in the steel and metal industry * 1st operator experience Job Benefits • 25 days holiday + 8 bank holidays * Company bonus scheme * Advantageous pension scheme * Learning & Development opportunities * Employee high street vouchers & discounts * Employee Assistance Programme * Occupational health & health surveillance * Length of Service Awards * Christmas savings scheme * Eye care vouchers * Wellbeing events * Recognition Portal * Rewards Portal * Company events * Car Salary Exchange Scheme * Company share schemes * Christmas Closedown About thyssenkrupp Materials UK thyssenkrupp Materials UK operates a network of 8 sites with just under 500 employees in England and Northern Ireland which are in; Birmingham, Preston, Darton, Milton Keynes, and two sites in Belfast. We offer a vast range of metal material products such as stainless steel, aluminium and mild steel. We also provide a range of services, whether it be fully welded and fabricated finished parts or bespoke flat products cut to exact sizes. We have years of experience in the aerospace, construction and architecture, automotive and the general engineering industries. To Apply If you feel you are a suitable candidate and would like to work for thyssenkrupp Materials UK, please proceed through the following link to be redirected to our website to complete your application. . Please note that we reserve the right to remove this advert prior to the advertised expiry date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience. Due to the volume of applications we receive, we are unable to supply individual feedback at the CV review stage.

Racing Equine Trainer Coach Birmingham, West Midlands Full Time Permanent £26,000 - £33,000 plus great benefits including 25 days annual leave plus bank holidays, 4 days christmas shut down, 1 day off for birthday plus bank holidays, Early finish Fridays, Westfield Health benefits, employee ownership, pension scheme, long service awards - One off payments, increased annual leave, 45p per mile mileage allowance Our award winning training provider are on a mission to grow their Racing and Equine sectors, they arelooking to strengthen theirdelivery team with the appointment of a new team member based within the Reading area. This is a fantastic opportunity for someone with a passion for the equine industry who would like to work within an Ofsted Good Government Funded Work-Based Training Provider. Theydeliver work-based Traineeship or Apprenticeship programmes to all age groups, who have left school and are employed. They offer programmes within the Equine, Animal Care, and Business Services sectors and are delivered by a national network of highly qualified industry Trainer- Coaches and work with over 800 employers in both England and Wales. To actively manage a caseload of learners and deliver our Equine and Racing qualifications ensuring compliance with the Department of Education (DfE) funding rules. You will work closely with learners, employers, the Curriculum Specialist for Functional Skills, and IQAs to ensure a high level of quality throughout every stage of the learner journey. Our blended learning model offers a combination of Face to Face and Remote delivery, bespoke to each learner. Key Responsibilities / Accountabilities The chosen candidate will be a high performing, qualified, experienced, and enthusiastic individual who enjoys working as part of a team and has a thirst for delivering a high quality service to all concerned parties. Experience in the delivery of Apprenticeship Standards and the differences in the sector post 2017 reforms is highly desirable. This will include supporting the entire learner journey, including: Enrolment / induction and initial assessment Equine & Racing care teaching, learning and assessment Coaching / mentoring Delivery of Functional Skills English and math Supporting the wider curriculum (PREVENT, British Values, Safeguarding, ICT, Information, Advice and Guidance, etc.) Correct completion of mandatory paperwork to evidence all aspects of the learner journey to an auditable standard You will work closely with learners and employers and report to your Area Manager, as well as being fully supported by a Curriculum Specialist for the delivery for your learners to achieve the required Functional Skills and Internal Quality Assurers (IQAs) to ensure a high level of quality throughout the delivery of the programme. Personal Qualities Ability to promote and adhere to the companys values and behaviours Excellent communication and interpersonal skills Excellent organisational and planning skills Excellent time management skills, with the ability to prioritise work and multi-task Accuracy and attention to detail Essential industry specific experience: Up-to-date, relevant, deep, and broad experience of working within the Equine and/or Racing industry in management or at level such as i.e., head lad/lass, yard manager, senior instructor. Passion for work-based learning Experience in the occupational area of the apprenticeships including practical and current knowledge of working practices, infrastructure, tools and technologies to support applications Occupational competence with a comprehensive and proven track record of service in the equine and racing industry supported by a detailed and documented CPD record Extensive knowledge and experience of horse anatomy, physiology, and welfare Comprehensive experience of best practice for workplace saddlery, equipment and clothing used and how to maintain it Demonstrable knowledge of safe working practices in an equine and racing environment including routine yard, field duties and horse husbandry Essential qualifications: Work-based Diploma in Level 3 Work Based Diploma in Horse Care and Management or Racehorse Care and Management or BHS Stage 3 Care and Ride. Level 2 Functional Skills in English and math or ability to undertake them successfully within probation period Experience of working with and maintaining quality assurance processes and complying with regulatory requirements Commitment to continuous professional development relevant to the industry area being assessed. Essential knowledge, skills, and behaviours: Have working knowledge of the equestrian and racing sector Produce excellent written and verbal communication skills with substantive experience of providing supportive, concise feedback to learners, assessors and key stakeholders Have experience of producing clear, accurate and detailed written reports, including remarks / enquiries about results Be a self-starter, with drive, ambition and investigative skills Demonstrate effective time management with the ability to prioritise, plan and organise effectively Have the ability to build a strong working relationship with employers, learners and colleagues Demonstrate outstanding integrity and interpersonal skills and behaviours and confidently deal with a wide range of people Be able to work on your own with initiative and maturity but also able to work as a team player with a can do attitude and a good sense of humour Have a customer focused commercial awareness Have the ability to offer guidance on careers advice and next steps after completing an Apprenticeship Be aware of delicate and sensitive areas of confidentiality To apply for the role of Racing Equine Trainer Coach in Birmingham please email your cv to Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process TPBN1_UKTJ

EXPERIENCED WASTE MANAGEMENT & RECYCLING INTERNAL ACCOUNT MANAGER / SALES COORDINATOR TO DELIVER OUTSTANDING CUSTOMER SERVICE AND BOOST SALES TITLE: Internal Account Manager / Customer Service Executive - Waste & Recycling LOCATION: Oldbury area SALARY: Up to £30,000 DOE PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Customer Service Advisor, Telesales executive, Internal Account Manager, Sales Coordinator, Customer Service Executive, Internal Sales Advisor YOU WILL HAVE WORKED IN: Waste Management, Paper Recycling, Clinical Waste, Plastic Recycling, Industrial Services, Washroom Services, Hygiene Services, Hazardous Waste, Food Waste, Metal Recycling, Waste Brokerage, Skip Hire, Aggregates Recycling, Construction & Demolition Waste, Green Waste ROLE: Internal Account Manager / Customer Service Executive - Waste & Recycling You deliver high‑quality customer care, managing enquiries across multiple channels and supporting the Sales and IC teams with accurate quotations. You handle waste‑input bookings, transport coordination, and all required documentation, while overseeing invoicing, resolving queries, and managing complaints. You will onboard new customers, support key accounts with reporting and scheduling, and liaise with drivers and internal teams to ensure smooth operational, technical, and regulatory integration. EXPERIENCE: Internal Account Manager / Customer Service Executive - Waste & Recycling You will have PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Customer Service Advisor, Telesales executive, Internal Account Manager, Sales Coordinator, Customer Service Executive, Internal Sales Advisor YOU WILL HAVE WORKED IN: Waste Management, Paper Recycling, Clinical Waste, Plastic Recycling, Industrial Services, Washroom Services, Hygiene Services, Hazardous Waste, Food Waste, Metal Recycling, Waste Brokerage, Skip Hire, Aggregates Recycling, Construction & Demolition Waste, Green Waste

Job Description: Compliance Manager – Prepared Fresh Produce Location: West Midlands (Site-Based) Salary: DOE Contract: Full-time, Permanent. Reporting to Senior Technical Manager Overview We are seeking an experienced and proactive Compliance Manager to join a newly commissioned prepared fresh-produce site in the West Midlands. This is a pivotal role within a fast-paced, high-care environment supplying major UK retailers. You will be responsible for ensuring the site operates to the highest standards of food safety, legality, and quality, embedding robust compliance systems from day one and supporting the technical agenda as the site scales. This is an excellent opportunity for someone who thrives in a hands-on, operational setting and enjoys building strong foundations for long-term technical excellence. Key Responsibilities Food Safety & Compliance · Maintain and continuously improve the site’s Food Safety & Quality Management System (FSQMS). · Ensure full compliance with BRCGS, retailer Codes of Practice, UK/EU legislation, and internal standards. · Lead the preparation and execution of third-party, regulatory, and customer audits. · Oversee HACCP, TACCP/VACCP, allergen management, and traceability systems. · Ensure all documentation, procedures, and records are accurate, up to date, and audit-ready. Operational Support & Governance · Work closely with production, hygiene, engineering, and technical teams to ensure compliance is embedded across all site activities. · Conduct internal audits, GMP inspections, and compliance checks, driving corrective and preventative actions. · Support commissioning activities by ensuring new processes, equipment, and flows meet food safety requirements. · Monitor and report on key compliance KPIs, identifying trends and improvement opportunities. Customer & Supplier Interface · Support customer technical visits, audits, and queries, providing accurate and timely information. · Work with suppliers and raw-material teams to ensure incoming goods meet specification and compliance standards. · Assist in managing customer complaints, root-cause investigations, and corrective action plans. Training & Culture · Deliver food safety, hygiene, and compliance training across the site. · Promote a strong food safety culture, ensuring all colleagues understand their responsibilities. · Coach and support operational teams to drive consistent standards and behaviours. Skills & Experience Required Essential · Experience in a compliance, QA, or technical role within fresh produce, chilled foods, or high-care FMCG. · Strong working knowledge of BRCGS, HACCP, and UK/EU food safety legislation. · Proven experience in audit preparation and management. · Excellent attention to detail with strong organisational and documentation skills. · Confident communicator able to influence across all levels of the business. · Comfortable working in a fast-paced, hands-on environment. Desirable · Experience supporting a new site, line commissioning, or major process changes. · Exposure to major UK retailer standards (Tesco, M&S, Sainsbury’s, Morrisons, Aldi, Lidl, Asda). · Food Science or related qualification (Level 3/4 HACCP desirable). Personal Attributes · Proactive, structured, and calm under pressure. · Strong problem-solver with a practical, solutions-focused mindset. · Passionate about food safety and continuous improvement. · Able to build strong relationships across technical, operations, and customer teams

Job Title: IT Field Services Engineer Department: IT Reports To: Systems Manager Location: Nationwide, covering sites across England Salary: Competitive plus benefits (includes use of company vehicle) Vella Group is a leading UK accident repair and automotive services business, known for quality, innovation and customer care. Over recent years the Group has experienced strong and sustained growth, expanding its national footprint, investing heavily in people, technology and facilities, and building long‑term partnerships with insurers and manufacturers. As we continue to grow, we’re looking for motivated individuals who want to develop their careers within a forward‑thinking, fast‑moving organisation where progression and performance are genuinely valued. This newly created IT Field Services Engineer role is a key position within the IT Services team, responsible for ensuring the smooth and efficient operation of all IT equipment across the Vella Group sites. This includes the installation, maintenance, and troubleshooting of a wide range of technologies, from comms cabinets and network infrastructure to end-user devices like laptops and printers. The role also involves collaborating with the Integration team to provide technical support during acquisitions, ensuring a seamless transition of IT systems and services. Additionally, the Field Services Engineer will contribute to the IT Service Desk, providing first-line support to end-users when not deployed in the field. Responsibilities and Accountabilities: Site Support: Provide on-site technical support to all Vella Group locations. Install, configure, and maintain IT equipment, including network infrastructure, servers, workstations, printers, and peripherals. Troubleshoot and resolve hardware and software issues. Ensure the smooth operation of comms cabinets and associated equipment. Maintain accurate inventory of IT assets at each site. Acquisition Integration: Work closely with the Integration team to support the onboarding of new acquisitions. Assess the IT infrastructure of acquired companies. Migrate and integrate IT systems and services into the Vella Group environment. Provide technical guidance and support to acquired companies during the transition process. IT Service Desk: Provide first-line support to end-users via phone, email, and remote access tools. Log and track support requests in the IT service management system. Escalate complex issues to higher-level support teams. Contribute to the development of knowledge base articles and documentation. Other: Maintain up-to-date knowledge of current and emerging technologies. Adhere to IT best practices and security protocols. Participate in IT projects and initiatives as required. Skills, Knowledge and Experience: Essential: Proven experience as an IT Field Services Engineer or similar role. Strong understanding of network infrastructure, including LAN/WAN, TCP/IP, and firewalls. Hands-on experience with cloud computing (Azure). Proficient in troubleshooting and resolving hardware and software issues. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Valid driver's license. Desirable: Familiarity with ITIL best practices. Industry certifications (CompTIA A+, Network+, etc.). An understanding of the accident repair sector or the automotive insurance industry. Experience of Manage Engine Endpoint Central. An awareness of Meraki Firewalls and Switches or similar. #IND1 #LI-AH1 REF-(Apply online only)

Technical Sales Manager / BDM (Machining) Business Development Manager Location: Home-based / Midlands / Darwen (site visits as required) Reporting to: Business Development Director Job Type: Permanent, Full Time Hours: 37 hours per week Salary: Competitive and negotiable depending on experience + car / car allowance Role Overview An exciting opportunity has arisen for an experienced Business Development Manager to join a leading aerospace engineering and manufacturing organisation. The role will play a key part in expanding market presence across the Midlands and beyond, with a strategic focus on positioning the business as a preferred manufacturing partner to OEMs and Tier 1 suppliers. Operating with a high level of autonomy, you will be responsible for delivering a robust sales strategy, developing new business opportunities, and strengthening existing customer relationships within the aerospace, defence, and precision engineering sectors. Key Responsibilities • Develop and deliver a regional business development and sales strategy aligned with company objectives, • Generate, qualify, and convert new business leads, with a strong “hunter” mindset, • Revitalise dormant accounts and grow revenue from existing customers, • Act as the primary commercial contact for customers, representing the voice of the customer internally, • Manage the full sales lifecycle, including RFQs, bid/no-bid decisions, pricing, contract reviews, and commercial negotiations, • Prepare and submit sales proposals and quotations, ensuring technical and commercial accuracy, • Maintain accurate customer sales profiles, forecasts, and KPIs, including win/loss data and profitability, • Provide solution-focused technical advice relating to CNC machining and precision engineered components, • Support new product introduction activities, including handover to operations and monitoring through contract life, • Build and maintain long-term customer relationships through regular engagement and site visits, • Represent the company at trade shows, exhibitions, and networking events Skills, Experience & Attributes • Proven experience in business development or technical sales within aerospace manufacturing, machining, automotive, aeronautical, or defence sectors, • Strong understanding of bespoke CNC machined components and precision engineering processes, • Experience working with OEMs and Tier 1 suppliers, • Knowledge of quality and regulatory frameworks (e.g. AS9100, FAIR, ISO 9001), • Commercially astute with the ability to assess business cases and negotiate effectively, • Confident in reading and interpreting engineering drawings and specifications, • Excellent communication skills, both written and verbal, • Highly self-motivated, organised, and capable of managing workload autonomously, • Willingness to travel, with a full UK driving licence and valid passport Benefits • Competitive and negotiable salary (DOE), • Company car or car allowance, • Hybrid / remote working, • Generous annual leave, • Occupational Health provision, • Health Care Cash Plan, • Life Assurance, • Employee Referral Scheme About the Business A build-to-print aerospace engineering specialist with capabilities across metallics & fabrication, composites, surface treatments, and assemblies. Operating from a modern centre of excellence, we support leading aerospace and defence OEMs and Tier 1 suppliers, delivering long-term partnerships built on quality, precision, and reliability

Company Description Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description We have an exciting opportunity to join our IT Team as a Business Systems Manager. In this role, the successful candidate will work with the Group IT Director as the key point of contact for the business unit senior teams to Culina Group IT function for all IT services. You will manage relationships with key stakeholders within the business unit along with leads and technical experts across the Culina Group IT function in order to ensure business priorities and needs are well understood and translated into appropriate IT delivery. The successful candidate will also support the Group IT Director by turning concepts into manageable delivery plans, helping others to understand the rationale and ensure they know what is expected of them to achieve the required outcomes. Key Duties; Engage with business unit annual planning cycle and act as communication conduit to ensure plans are understood within the Group IT function Align IT resource (within own team, wider Group IT function and 3rd parties) with business needs, reviewing regularly Manages own team to deliver required outcomes Develops team to deliver for today and future, including succession planning and talent management Sets goals for the team that contribute to the to the strategic objectives for the Group IT function and support the business unit strategic objectives Works cross-functionally with teams in Group IT and business unit department(s) to deliver appropriate end to end technology solutions Lead team to work with Group IT teams such as Programme, Architecture, Infrastructure & Security to ensure effective solution design is undertaken, and that end to end solutions are realised and operated effectively to meet the needs of the business unit and the wider Culina Group Help to define and facilitate the regular reporting of IT service delivered to the business unit; Support the Culina Group IT service teams to conduct service reviews with the business unit representative(s) Lead own team, and co-ordinate with Culina Group IT service, operations and infrastructure teams, to provide agreed levels of service for the business unit applications landscape Promote and drive the alignment of business processes and solution platforms across Culina Group Identify, analyse, and communicate key technology risks for the business unit. Work with the business unit and Culina Group IT stakeholders to ensure appropriate management measures are put in place, aligned to Culina Group polices and supporting the business unit business success Qualifications Ability to adapt to change and help lead / drive change Displays resilience, determination and flexibility Proactive approach and outlook Develops cross-functional effectiveness to achieve results Driving for excellence in self and creating environment and opportunities for team to raise their capability Strong communication / interpersonal skills Strong understanding of Logistics, Warehousing and Transport Planning systems and process Understands Culina Group and customer needs in a commercial context Able to apply analytical thinking to understand business and application process and architecture Effective business relationship management (strong relationship building and persuasion) Able to communicate effectively with technical and non-technical stakeholders Awareness, appreciation and experience of operating using industry standard IT processes (eg project management, ITIL, structured development methodologies etc) Strong desire to achieve Strong organisation and planning skills for self and others Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave – Competitive holiday entitlement of 25 Days plus 8 Bank Holidays Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Car Allowance Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer Life Assurance - x4 your annual salary Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don't worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer's report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment TPBN1_UKTJ

Are you passionate about sales and looking to make a real impact in the world of logistics? Were seeking a dynamic Freight Account Manager to join our market-leading International Road Logistics team. If you're driven to win new business, deliver exceptional service, and help our clients thrive, we want to hear from you! Apply now to take your career to the next level with a company that values growth, innovation, and accountability. We are currently recruiting for a Freight Account Manager to join our highly successful, market-leading International Road Logistics team. Due to continued growth and investment, we are seeking a Sales Executive who will be responsible for generating new business and promoting our freight services to both potential clients and existing customers. This role will encompass full account management, from initial telesales through to delivery, with the Account Manager expected to drive profit growth through effective customer management. We are looking for enthusiastic, innovative, and motivated individuals with a genuine passion for sales. The ideal candidate will go the extra mile to understand the unique needs of each customer, providing a tailored account management service that adds real value to their business. The role also requires offering unrivalled accountability within the industry. How you create impact Generate new prospect leads and new accounts over the telephone and face-to-face. Role will involve Telesales, Face to Face selling (B2B), Negotiations and Presentations. Consistently grow the gross profit and achieve the targets as set out in the Account Manager Scheme. Achieve Sales productivity and revenue targets. Provide a high level of internal and external customer care. Provide customers with accurate and cost effective quotations. Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager. Profile description: What we would like you to bring Experience working in a proactive telesales or cold calling sales role ideally with Outbound telesales experience. Previous logistics experience is beneficial, but were equally open to motivated individuals looking to step into the sector. Experience of generating own sales leads would be beneficial. Experience of working to targets and KPIs. GCSE Maths and English Grade C or above (or equivalent). Strong administration and organisation skills. Ability to influence others. Full Driving License. We offer: What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. 26 days holidays plus bank holidays 2 volunteering days per year 3 x Life Assurance Option if you join the KN Route2 pension scheme A tailored personal development and training programme. Trusted and empowered to deliver and be your best. We are happy to talk about flexible working. Please ask about alternative patterns of work at interview. Enhanced Maternity/Paternity Leave Childcare Vouchers Cycle to work scheme Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation TPBN1_UKTJ

Project Manager West Midlands Perm £Negotiable depending on experience The Client My Client is a leading UK house builder and due to considerably increasing their units, they are looking to recruit a Project Manager for one of their sites in the West midlands. This leading house builder produces a wide range of homes for first time buyers and Housing Associations across the Country offering all-inclusive specifications. The Role Reporting to the Construction Manager you will be responsible for the daily management of a busy new build housing development ensuring properties are built to a high standard within budget and programme. You will be number 1 on site and with support from the Construction & Commercial teams, you will be required to help push this site to completion and hand over. Duties: Ensure visitors are aware of the company Health & Safety Policy ensuring that they are accompanied by a company representative Ensure that Company Health & Safety Policies and procedures are strictly adhered to Maintain and produce, on request, up-to-date Health & Safety records Ensure all Environmental and Waste Management Policies are adhered to Ensure that all staff, sub-contractors and visitors to the site are appropriately inducted Fully cooperate with the Company's Customer Care & Satisfaction Policy & Procedures Provide training, coaching, appraisal and support to improve the performance of directly employed site staff Take ownership of agreed build programmes at pre-start meetings and accept and check the full build package handed over at this meeting Deliver all aspects of production requirements in strict accordance with relevant technical and planning documentation provided Conform to building regulations and warranty providers' requirements (NHBC & LABC) Ensure cost effective production in line with development budgets by ensuring that the work undertaken is in full accordance with the cost provision allocated Organise regular site production meetings and pre-plan and ensure efficient usage of all resources, including labour, sub-contractors, plant and materials Ensure accurate production/progress returns are updated and sent to Construction Manager Attend and minute a weekly Sales/Construction Meeting Ensure the quality of finished product and thoroughly inspect and snag each plot prior to each NHBC key stage inspection Ensure all site administration is carried out in accordance with Head Office requirements Skills & Experience Required You must have proven track record of Project Managing volume house building sites Experience within timber frame developments Up to date and relevant knowledge of building legislation Relevant qualifications including CSCS Managers Card, SMSTS, and First Aid. If you are interested in this Project Manager position, please forward your CV to (url removed)

Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, phone, laptop, pension, increasing holidays (20–23 days), travel expenses. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company’s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business

As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. Client Details Purpose of the role Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. You will be pivotal in ensuring BCHG's technology direction, digital roadmap, cyber maturity and major systems align with organisational priorities. You will act as the senior authority for technology strategy, risk ownership and supplier governance. About Black Country Housing Group BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Please contact Michael Page for the detailed recruitment pack. Description Strategic Technology & Digital Leadership Lead the development and delivery of BCHG's AI & Digital Strategy and multi‑year transformation roadmap. Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business. Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs. Sponsor major programmes and cross‑organisation digital change initiatives, ensuring benefits are delivered. Champion digital adoption, digital confidence and inclusive digital services. Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations. Cyber Security Leadership (Strategic) Own BCHG's cyber security strategy, risk register and cyber governance frameworks. Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment. Oversee the SOC (Security Operations Centre) partnership, ensuring contractual performance and alignment with risk posture. Lead organisational incident response planning, acting as the senior escalation decision‑maker. Own disaster recovery and business continuity strategy for technology (technical execution sits with IT Operations Manager). IT Service Assurance & Supplier Governance Provide assurance on IT service performance, availability and compliance. Set expectations, standards and policies for IT operations, ensuring ITIL‑aligned service management. Lead supplier governance, ensuring value for money and robust performance. Oversee investment planning, technology budgeting and procurement governance. Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities. Digital Systems & Business Partnering Leadership Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement. Oversee system roadmaps, configuration standards and long‑term sustainability of core systems. Leadership & Culture Lead and develop a multidisciplinary team across IT operations and digital change. Build a culture of innovation, continuous improvement and strong customer focus. Provide visible leadership, engaging with Directors, partners and auditors. Profile Essential Senior leadership experience in technology, digital transformation or IT strategy. Strong understanding of cyber governance, resilience and technology risk. Experience leading multi‑disciplinary digital/IT teams. Expertise in supplier governance and technology procurement. Excellent communication and influencing skills at executive level. Experience overseeing responsible adoption of AI and automation technologies.Desirable Experience in housing/care/regulatory sectors. Experience with AI, automation or enterprise digital change. Strategic technology leadership experience. Strong background in digital transformation and system optimisation. Experience in cyber security, risk and governance. Excellent communication and influencing skills.Job Offer Flexible pension scheme with up to 7% employers' contribution £70 - £75K base salary Enhanced sick, maternity and paternity pay Subsidised wellbeing events 28 days A/L + 1 extra day at Christmas Purchase or sell up to one weeks leave per year Extra day (in year) given for 100% attendance Free Parking

Job Title: Care Supervisor Location: Birmingham Salary: £25,000 - £29,500 per annum Job Type : Full Time, Permanent We have the ideal opportunity for you By supervising and supporting our care assistants you will be ensuring our clients are receiving excellent care from our well trained, competent and compassionate team. With your experience you will be ensuring people who use our services receive effective, responsive, safe care and that their needs and outcomes are met. The company is a dedicated Home Care service providing the very best care and support to customers within the Birmingham, Solihull and Sandwell area. The company is looking for a Care Supervisor. The ideal candidate must be living in or within easy reach of the Birmingham, Sandwell area. This Position is Full Time position that requires some additional on all duties. Responsibilities Carrying out assessment visits to new customers following referral and creation of care plans. Conducting customer care reviews and any required updates to care plans (annual check 1 / customer). Produce EMAR Charts Audit EMAR Charts & Care Notes on our electronic system Carrying out field supervisions in the Birmingham and Sandwell area Assessing and signing off care assistants medication competency Assessing customer & care assistant compatibility where required and making recommendations to Registered Manager. Completion of required Management Information reporting. Manage designated field team The Ideal Candidate will have: Background in Care work and a good understanding of the social care sector. Computer literacy, Excel, Word, PowerPoint, e-mail. Excellent understanding of English language both written and spoken. Car driver with clean driving license. Experience of managing people. Experience of working within a regulatory environment. In Return you will get: In addition to a wonderful and support management team you will also get Amazing care assistants to mentor and great customers to assist. A generous annual leave entitlement of 28 days. Designated training to help you excel in your role, a competitive salary. SMART phone. Ipad. If you would like to be a part of the highest quality home care business area then click APPLY NOW . Candidates with the relevant experience or job titles of: Support Worker, Carer, Health Care Assistant, Home Care Worker, Care Support Worker, Residential Care Worker, Carer, Care Assistant, Healthcare Assistant, Social Carer, Support Worker, Enabler, Care Supervisor, Health Supervisor, Care Worker, Support Assistant, Care Helper, Care Assist, Healthcare Assistant, Residential Care Support, Social Care, Care Manager may also be considered for this role. TPBN1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Contek are working with a client in Birminghamwhomanufacture and supply bespoke products to thefinest quality in design and craftsmanship. Through growth, they are looking for someone who wants to learn, develop and progress within their small team.Ideally, we are looking for someonewho understands machining and has spent a few years as an apprentice or similar on a shopfloor who would like the opportunity to progress. Mon-Thurs 7.30am-4.00pm, with 30 mins for lunch unpaid. Friday working from 7.30am-1.00pm. Job Purpose Using our two CNCs and other machines available to machine and produce accurate components exactly to specifications provided by line drawings with precision engineering. They must have knowledge of the properties of the material they will be cutting and the capabilities of the tools, drills and tips they will be using. To also use the automatic saws to cut jobs ready for the CNC and other production maintaining the offcuts and cutting into relevant billet sizes to maximise our material usage and not scrap. To assist with incoming material loading. Duties Setting up and adjusting our two CNC machines with the correct holders, drills and tips related to the job and included in the programme whether it be carbide or high-speed steel - in order for yourself to perform precision machining operations. Operating both our CNC machines according to established procedures to produce high-quality, tight-tolerance components Performing meticulous inspections and measurements on finished parts to guarantee their accuracy and quality. Conducting routine machine maintenance and assisting in troubleshooting while upholding a safe and organised workshop environment. Align and secure holding fixtures, cutting tools, attachments, accessories and materials onto machines. Monitor the feed and speed of machines during the machining process. Check work pieces to ensure that they are properly lubricated or cooled. Observe and listen to operating machines or equipment to diagnose machine malfunctions and determine need for adjustment or repair. Learning to programme the CNCs from drawings To check that all details on all route cards are correct and notify the office of any changes. To use the saws to cut up jobs for the CNC To use the saws to cut up jobs for production (whilst CNCs are running) Manage the scrap and cut into relevant billets for production Scheduling and forward planning to group jobs together to reduce set up time whilst also focusing on working to required dates on route cards Preparation of future jobs do we have the holders and tips needed for the next job? Develop and maintain effective working relationships with all relevant co-workers, whilst maintaining the highest level of professional conduct. To make suggestions to improve the procedures of the company, particularly as affects the Manufacturing function. To listen to advise given to them To work in an efficient manner with minimum supervision but to refer to a manager or director when their assistance or guidance will promote customer service or efficiencies. To comply with all Health & Safety rules in place and work in a safe manner at all times with due regard to the safety of yourself, your colleagues and visitors. To report to a manager or director any breaches of Health & Safety rules that may occur. Stocktaking as required by manager. At the end of every operation clean down machine and work area ready for next production operation. Working in wrap and pack department when required. Carry out other duties which may be required by the company from time to time. What Will Success Look Like In 6 Months? - Full understanding of all targets set - Solid understanding of quality standards. - Set and operate the Cutex CNC lathe - Set and operate the saws to cut material up for CNCs and production - Maintain the offcuts into correct sizes for production What Will Success Look Like In 12 Months? Working with minimised guidance. - Ability to plan the sequence of jobs independently on the Cutex CNC - Independently set and operate all jobs on the Cutex CNC - Minor program adjustments on the Cutex CNC to suit the job - Started training on setting and operating the BNA CNC (more complex) - Independently running the saws and staying on top of offcuts. Key Competencies - A keen eye for detail and a deep appreciation for precision work - Able to work under pressure and to deadlines - Relatively knowledgeable about the products - Proactive in terms of continuous improvements - Ability to work in a small team Key Skills - The ability to meet targets and deadlines - To be able to adapt quickly and easily to changes. - Effective decision making skills - Monitoring quality control - Self-motivated, with drive and enthusiasm to succeed - Ability to work both supervised and unsupervised - The ability to read engineering drawings and instructions 24 month plan - £18/h (setting both cncs and saws on their own, able to tweak programs to suit drawing after first off) Company benefits - Free onsite parking - Health care cash plan - Employee assistance programme - Pension 5% employee contribution and 4% employer contribution, we also offer salary sacrifice - Life assurance scheme - Staff recognition scheme - Social club TPBN1_UKTJ

As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. To join us as a Customer Care Manager, you should have experience of complaints handling along

As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. To join us as a Customer Care Manager, you should have experience of complaints handling along

A leading retail company in Greater London is seeking an experienced Opticians Store Manager to enhance the customer experience and lead a diverse team. Essential skills include experience in team leadership and customer service.

The successful candidate will be responsible for responding to customer queries, monitoring orders, and ensuring stock levels meet customer requirements. Harrison Scott Associates is seeking an Account Manager in the East Midlands to deliver outstanding customer service by managing print collateral