Customer success manager jobs in Carlisle - Page 7Create job alerts

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales.

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

Customers, Customers, Customers – We win when our customers win. Customer Health Monitoring: Regularly monitor customer health indicators, identify potential risks, and develop proactive strategies to ensure continued success and satisfaction. Customer Advocacy & Programs: Collaborate with the Mar

Successful candidates will have over 2 years in customer success, experience with complex software, and strong communication skills. A leading cloud platform company is seeking a Customer Success and Onboarding specialist. This remote position requires managing customer implementations and ensuring

We’re looking for an exceptional Customer Success Manager to join Hippo Labs and take end-to-end ownership of customer outcomes as we scale our products across NHS primary care. Ideally ~2–4+ years in Customer Success, Account Management, Implementation or a similar customer‑facing role with c

A leading European provider of Payroll & HR services is looking for a Customer Success Manager to oversee international customer relationships and ensure exceptional service delivery. You will manage customer cases, promote the MyServicePoint platform, and handle escalations efficiently. Strong comm

A leading brand control company in Greater London is seeking a Customer Success Manager to join their Global Customer Success Team. In this role, you will build and maintain relationships with clients, oversee the customer lifecycle, and collaborate with various teams to drive customer satisfaction

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. This role is pivotal in driving adoption, retention, and growth across our enterprise customer base.

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. As a CSM at Reltio, you will be the champion of our customers, building an

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior

Candidates should have 2-3 years in customer success or account management and excellent communication skills. A tech startup is seeking an Engagement Manager in London.

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. C

Are you a team player who thrives in a fast-paced, customer facing environment? As a Service Delivery Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. Clearly d

We are looking for an Customer Success Manager who will partner with our Client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. The Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, con

A leading legal tech company in Greater London seeks a Customer Success Manager to enhance customer relationships, drive product adoption, and ensure client success post-sale. The ideal candidate has over 5 years of experience in Customer Success within a high-growth SaaS environment, with strong co

Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Job Title: Customer Success Manager. Review customer success metrics such as usage, engagement and renewals.

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills.

A technology company seeks a Customer Success Manager to reduce churn and increase revenue through client engagement. The role involves leading customer interactions and understanding their business needs to provide tailored solutions.

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Join as an early Customer Success hire to build best-in‑class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and train

Customer Success Manager (m/f/d). Customer Success Manager (m/f/d). Own and manage a portfolio of enterprise customers, acting as trusted partner throughout the customer lifecycle.

Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime

A leading edtech company is looking for a Scaled Customer Success Manager to enhance the customer experience for schools in the UK. This full-time position involves developing content for teachers, running onboarding sessions, and managing relationships to ensure product success.

A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. Required qualifications include proven success in customer engagement, strategic account management, and strong problem-solving skills. This hybrid/remote rol

The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex’s product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. In addition to playing the voice of th

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

A fintech scale-up in London is seeking a Customer Success Manager to ensure customers maximize value from solutions. The ideal candidate will oversee customer onboarding, monitor satisfaction, and act as a liaison between sales and product teams.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Hands‑on experience with Corporate Performance Management (CPM) as a Customer Success Manager or in a customer‑facing role. Champi

A leading fintech company in the United Kingdom is seeking a Customer Success Manager to engage with customers and enhance their experience using the Airwallex platform. The ideal candidate will have at least 2 years of experience in customer support or account management, possess strong communicati

Entry-level Customer Success Manager at VC‑backed startup (£30-45k base salary). Graduate Customer Success Manager. Experience in account management, customer support, sales, training, and project management translates well into a Customer Success role.

A leading real estate technology firm is seeking a Customer Success Manager to drive the success of their customers by ensuring they achieve measurable value from the products. You will need 3+ years in customer success, showcasing exceptional communication skills, and a passion for fostering strong

The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscriber gains maximum value from the platform. Customer Support & Success Manager. Core skills: Consultancy, Customer engagement

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Customer Success Manager – Payments.

Customer Success Manager, United Kingdom. Customer Success Manager, EMEA. Customers, Customers, Customers.

In this pivotal role, the Customer Success Manager will be at the forefront of our client-centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Familiarity with Customer Success platforms such as ChurnZero to monit

You’ll combine strong customer success fundamentals with deeper technical advisory, empowering customers to achieve their success metrics. As an Enterprise Technical Customer Success Manager, you will be the primary post‑sales partner for a portfolio of high‑value enterprise customers. Enterpr

A leading technology firm is seeking a Customer Success Manager in London to drive client satisfaction within the construction technology sector. Ideal candidates will have over a year of experience in customer success, preferably in SaaS sales, along with a connection to the construction industry.

As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. Our mission is to make end to end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and boo

A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote posi

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. As a regional customer success manager, you are responsible for the post-sale customer experience, providing best pra

If you are a collaborative Customer Success Manager who thrives on ownership and can combine strategic thinking with day-to-day execution to build a successful customer success framework, then please apply now!. This is a Founding Customer Success role where you will build the Customer Success frame

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expa

Customer Success Manager - High Touch (EMEA). Ensure customers onboard successfully and adopt n8n effectively, working closely with stakeholders at all levels (users and buyers) to unblock and enable. Customer Success experience: You’ve managed book of business and know how to run QBRs, onboarding

As a Customer Success Manager (CSM) – UK, you will be the primary point of contact for our clients in the region, ensuring they maximize the value of Giftify’s solutions. Support the development of best practices and contribute to process improvements in customer success. At least 3 years of exp