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Job Title: Customer Success Manager UK Location: Belfast, United Kingdom (Hybrid) / Remote UK About the Role We are seeking an experienced and customer-centric Customer Success Manager (CSM) to join our UK team. In this role, you will help enterprise and mid-market customers maximise the value of ou

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. You’ll work closely with our existing customer-facing team, sharing what you learn and collaborating on ways to impro

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

Customer Success Executive Location: Office-Based - Blackburn, Lancashire Hours: Full Time 9 am to 5.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Educate customers on basic product training, creating training materials and videos that help new customers use Bizimply to its fullest potential. The CS team manages the customer journey and experience from the day they become a customer. Customer Success Team at Bizimply.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Act as a Customer Success Manager for Welsh schools and local authorities that go live, applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Work with the wider

An innovative eCommerce platform is seeking a Senior Customer Success Manager to support and guide fast-growing merchants in achieving their goals.

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

At M‑Files, Customer Success plays a critical role in driving long‑term customer value, retention, and growth. In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M‑Files by sharing best practices, mentoring peers, and acting as a s

Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1‑2 years de

A leading technology solutions company in the United Kingdom is seeking a Customer Success Manager who will oversee the customer lifecycle and drive customer satisfaction. The ideal candidate will possess extensive experience in customer-facing roles, strong leadership capabilities, and fluency in m

A global technology leader is seeking a Head of UK & Ireland Customer Success to lead their HCM customer success strategy. The ideal candidate will have experience in driving customer success initiatives, managing resources, and representing the company with senior stakeholders. You will be responsi

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Responsible for proactively managing customer problems.

We are seeking a proactive and customer-focused Customer Success Manager. Salesforce, HubSpot) and customer success tools (e. Build strong relationships with customers to understand their goals and ensure their success.

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. Open to some travel to meet with customers. We’reproud of our 38 nationalities and these diverse perspectives drive ou

Customer Success Manager, Enterprise (Strategic Customer Success Team). Are you ready to be a part of it? This is your chance! We’re hiring for Customer Success Manager, Enterprise (Strategic Customer Success Team). Customer Success, Account Management, or a related role, with a focus on enterpris

You will act as the primary contact between the customer and Duck Creek, ensuring customer satisfaction and success throughout the lifecycle of the account. A leading technology solutions provider is seeking a Senior Customer Success Manager to oversee multiple medium and large accounts within the D

Customer Success Manager, Enterprise - EMEA - [IC2]. Get notified about new Customer Success Manager jobs in. Through collaboration with other teams, you will contribute to increasing the functionality contained within our tools and help our customers develop stronger practices to help their success

As a Senior Customer Success Manager, you will own the commercial relationship with our enterprise customers, driving retention, expansion, and measurable business outcomes. We’re seeking a commercially minded, consultative, and relationship‑driven Senior Customer Success Manager to own and grow

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Champion customers’ requests by collaborating with the Customer, delivery team, and various OneStream departments (Customer Support,

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). You’ll collaborate cross-functionally, ensuring customers achieve their business outcomes and contributing customer insight to our product, sales, and consult

Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value fr

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Maintain deep understanding of our product and roadmap, guiding customers to success. Serve as the voice of the customer, providing internal feedback to max

As a Senior Customer Success Manager, you are so much more than a traditional Account Manager. Our Customer Success team acts as strategic advisors for all our fast growing, high-growth, high-volume Shopify merchants. It will be essential that you are passionate about the success of our merchants, a

The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. Proven success in a 1:many/tech touch/tech‑led Customer Success organization. This is a relatively new team at LaunchDarkly,

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

Driving success, engagement scores, and feedback through exemplary account management. Strong communication and influencing skills when working with vendors and colleagues to ensure a cohesive & collaborative approach to the successful delivery of all projects.

The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. Your role as the

A global software provider in the UK is seeking a Customer Success Management Business Partner to join their Customer Success team. The ideal candidate has over 4 years of relevant experience, managing SaaS customers and driving commercial success. You will act as a trusted advisor for a portfolio o

CES Customer Success Manager – Aerospace & Defence. As part of our overall investment and growth strategy in the UK at DXC we are looking to hire an experienced Aerospace & Defence Client Success Manager to join our CES team. The CSM is responsible for key performance indicators including TCV (bel

The Customer Success Manager is responsible for managing a portfolio of strategic, global, and enterprise clients, ensuring successful onboarding, strong product adoption, long-term retention, and overall customer satisfaction with Certara software solutions. Act as a strategic partner and extension

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Head of Customer Success @ Strongpoint ALS. Customer Success, Account Management, or similar client-facing role.

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. Serve as the primary liaison between Customer Success, Sales, Product, and Marketing. Define and own the Customer Success

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

United Kingdom - Meeting Insights Customer Success Manager. An ability to connect and build strong relationships with customers’ key stakeholders. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and

A cybersecurity firm in Northern Ireland is seeking a Customer Success Manager to empower clients with a strong focus on email security. The role emphasizes customer satisfaction through post-sales engagement and proactive guidance on data security initiatives. Ideal candidates will have 7+ years in

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

Head of UK & Ireland Customer Success (HCM) leads HCM customer success across the UK&I market unit. Coordinate SAP resources across Customer Success Managers, Services, Sales, Product and Global Customer Success Centres. The role is accountable for delivering customer outcomes, adoption, experience

A leading technology company is looking for a UK/I Customer Success Manager to build strong relationships with clients and help them achieve their inbound goals using the software. You will manage multiple customer accounts, providing advice and solutions to ensure success. This role is remotely bas

A leading cloud software company for social good is seeking a Senior Customer Success Manager to enhance customer relationships and drive measurable outcomes. This remote role emphasizes onboarding, customer sentiment analysis, and addressing retention risks.

Customer Success Manager (CSM). Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional t

Proven experience in customer success, account management, or related client-facing roles within the Mid-Market segment. We are currently looking for a Customer Success Manager, Mid-Market in UK. By monitoring engagement and designing targeted interventions, you will secure renewals, identify growth