Customer success jobs in Belfast - Page 7Create job alerts

Job Title: Customer Success Manager UK Location: Belfast, United Kingdom (Hybrid) / Remote UK About the Role We are seeking an experienced and customer-centric Customer Success Manager (CSM) to join our UK team. What Success Looks Like High customer satisfaction and advocacy (NPS/CSAT). Proactive ri

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Guide potential customers through a 30-day trial of the product.

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. This role involves being on the frontline, working directly with customers to drive expansion and prevent churn in larg

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

Customer Success Executive Location: Office-Based - Blackburn, Lancashire Hours: Full Time 9 am to 5.

Job Title:** Customer Success Manager – UK Location: Belfast, United Kingdom (Hybrid) / Remote UKAbout the RoleWe are seeking an experienced and customer-centric Customer Success Manager (CSM) to join our UK team. Customer Success Manager, Cybersecurity Products page is loaded## Customer

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

A SaaS company is looking for a Principal Customer Success Manager based in the UK. In this senior role, you will manage a portfolio of strategic enterprise customers, ensuring their long-term success and satisfaction. Applicants should have 6-8 years of experience in Customer Success and strong Saa

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

A global biopharmaceutical software company in the United Kingdom is seeking a Customer Success Manager responsible for managing a portfolio of strategic clients. The successful candidate will ensure client satisfaction, advocate for customer needs, and collaborate with internal teams to enhance pro

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). Oversee a portfolio of ±20 Europe-based customers and own the full customer lifecycle, proactively driving adoption, retention, and expansion. Advocate for you

A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This is a remote-only position well-suited for professionals passionate about customer success. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

As a Senior Customer Success Manager, you will own the commercial relationship with our enterprise customers, driving retention, expansion, and measurable business outcomes. Partner cross‑functionally with Customer Success, Support, Product, Engineering, Marketing, and Leadership to ensure long‑

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

A leading company in customer success is seeking a Customer Success Manager based in Belfast. The ideal candidate will have 3+ years of experience in customer success or account management, strong interpersonal skills, and proficiency in CRM software.

This role focuses on managing accounts receivable, ensuring timely collection of debt, and fostering customer relationships.

The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. Your role as the

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

Our Customer Success team acts as strategic advisors for all our fast growing, high-growth, high-volume Shopify merchants. As a Senior Customer Success Manager, you are so much more than a traditional Account Manager. Demonstrate a high-degree of customer-centric thinking, behaviour and track record

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Hands‑on experience with Corporate Performance Management (CPM) as a Customer Success Manager or in a customer‑facing role. Champi

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). You’ll collaborate cross-functionally, ensuring customers achieve their business outcomes and contributing customer insight to our product, sales, and consult

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

A leading technology solutions company in the United Kingdom is seeking a Customer Success Manager who will oversee the customer lifecycle and drive customer satisfaction. The ideal candidate will possess extensive experience in customer-facing roles, strong leadership capabilities, and fluency in m

At M‑Files, Customer Success plays a critical role in driving long‑term customer value, retention, and growth. Drive customer value realization by aligning M‑Files solutions to customer business objectives and success metrics. In addition to managing your own portfolio, you will contribute to

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Serve as the voice of the customer, providing internal feedback to maximize customer value and retention. Maintain deep understanding of our product and roa

Act as a Customer Success Manager for Welsh schools and local authorities that go live, applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Work with the wider

An innovative eCommerce platform is seeking a Senior Customer Success Manager to support and guide fast-growing merchants in achieving their goals.

A global technology leader is seeking a Head of UK & Ireland Customer Success to lead their HCM customer success strategy. The ideal candidate will have experience in driving customer success initiatives, managing resources, and representing the company with senior stakeholders. You will be responsi

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. The purpose of this position is to foster long term partnerships by helping Artefactual customers articulate and achieve their stated digital pr

We are looking for a Customer Success Manager to join our team to train AI models.

We are currently looking for a Customer Success Manager. It is your job to make it easy for customers to love GoodTime! You will make our customers feel heard and taken care of!. Our ideal candidate is an expert at standing up success plans; designing and delivering EBR/QBRs; facilitating product ad

The ideal candidate has at least 5 years in customer success, with strong analytical skills and experience in e-commerce operations. A leading recruitment platform is seeking a Head of Customer Success in the United Kingdom. This position offers a fully remote working environment with opportunities

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. Be the voice of the customer when dealing with the Product Management, Professional Services and Support teams. Gauge cu

Customer Success Manager, Enterprise (Strategic Customer Success Team). Are you ready to be a part of it? This is your chance! We’re hiring for Customer Success Manager, Enterprise (Strategic Customer Success Team). Customer Success, Account Management, or a related role, with a focus on enterpris

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into

You will act as the primary contact between the customer and Duck Creek, ensuring customer satisfaction and success throughout the lifecycle of the account. A leading technology solutions provider is seeking a Senior Customer Success Manager to oversee multiple medium and large accounts within the D

We are seeking a proactive and customer-focused Customer Success Manager. Salesforce, HubSpot) and customer success tools (e. Build strong relationships with customers to understand their goals and ensure their success.

Customer Success Manager - Account Management. Customer Success Manager - Creator Monetization platform (Remote). Customer Success & Solutions Manager – EMEA.

Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1‑2 years de

A global software provider in the UK is seeking a Customer Success Management Business Partner to join their Customer Success team. The ideal candidate has over 4 years of relevant experience, managing SaaS customers and driving commercial success. You will act as a trusted advisor for a portfolio o

This role is integral to our front-line operations, where you'll build strong customer relationships and coordinate the hire process.

A leading warehouse automation firm is seeking a Customer Success Manager fluent in French to ensure clients derive maximum value from the DexoryView platform. Ideal candidates will have strong commercial acumen, experience in customer success roles, and the ability to interpret data-driven insights