Customer success jobs in Leeds - Page 10Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Candidates should have experience in customer-facing technical roles and strong Python skills.

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

A leading brand control company in Greater London is seeking a Customer Success Manager to join their Global Customer Success Team. The ideal candidate should have over 3 years of experience in Customer Success or Account Management in the SaaS field, along with excellent communication skills. In th

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high‑performing team. Familiarity with CRM, success automation, an

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings.

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. As a CSM at Reltio, you will be the champion of our customers, building an

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

If you are a collaborative Customer Success Manager who thrives on ownership and can combine strategic thinking with day-to-day execution to build a successful customer success framework, then please apply now!. This is a Founding Customer Success role where you will build the Customer Success frame

A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. Required qualifications include proven success in customer engagement, strategic account management, and strong problem-solving skills. This hybrid/remote rol

Customer Success Representative. The Customer Success team at Magma works closely with our users, ensuring they get the most value out of our product. Able to deliver world‑class customer service with great patience.

A leading edtech company is looking for a Scaled Customer Success Manager to enhance the customer experience for schools in the UK. This full-time position involves developing content for teachers, running onboarding sessions, and managing relationships to ensure product success.

This position offers a great opportunity to contribute to a proactive customer service environment, enhancing customer satisfaction through effective communication and problem solving. A leading global outdoor brand based in Greater London is seeking a dedicated Customer Service Representative. This

A reputable travel company in London is seeking a Customer Success Manager to drive customer profitability, retention, and growth. The ideal candidate will have experience in customer management and a proven ability to communicate product knowledge clearly.

Customer Success team members work closely with users to ensure they get the most value from our product. Collaborate with product and engineering teams to relay customer insights. Deliver world‑class customer service with patience.

Proactively identify at‑risk customers and work with the Head of Customer Success to develop retention plans. Customer Success or Customer Support. As a Customer Success Specialist, you’re more than a support agent—you’re a customer advocate.

As the Director of Customer Success for EMEA, you will be responsible for leading and developing the regional CS team, designing and refining processes that strengthen the customer journey, and ensuring we deliver consistent, high‑quality experiences that drive adoption, retention, and growth. You

In this strategic, global role, you will lead customer engagement and the end-to-end customer success strategy for our technology platform across all regions for one of our key global clients. You will work closely with our client, internal teams, and suppliers to design and deliver a robust custome

Work closely with your account’s Customer Success Manager to ensure the customer’s long term health through a world-class support experience. Proactively identify and work with the customer to resolve technical risks and bottlenecks. Travel to customers' locations may be required.

Customer Success Manager (m/f/d). Customer Success Manager (m/f/d). You will be the primary point of contact for enterprise customers before and during their onboarding, ensuring successful implementation, ongoing adoption, and long‑term satisfaction.

Join as an early Customer Success hire to build best-in‑class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and training to renewals and upsells, driving both measurable customer outcomes and commercial growth. Possesses

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

Ideal candidates will have experience in Customer Success or Account Management, particularly within the NHS framework, and possess strong analytical skills to drive improvement in healthcare outcomes. A healthcare technology company is seeking a Customer Success Manager to enhance relationships wit

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills.

Job Title: Customer Success Manager. Review customer success metrics such as usage, engagement and renewals. Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury.

A leading AI company in London seeks a Customer Success Representative to enhance client relationships and implement onboarding strategies. Responsibilities include analysing customer data, facilitating user adoption, and minimising churn.

A leading legal tech company in Greater London seeks a Customer Success Manager to enhance customer relationships, drive product adoption, and ensure client success post-sale. The ideal candidate has over 5 years of experience in Customer Success within a high-growth SaaS environment, with strong co

Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Customer Success Manager (CSM). Youll provide training, implementation guidance, and business context to ensure successful outcomes across entire org

Are you a team player who thrives in a fast-paced, customer facing environment? As a Service Delivery Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. In additi

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. C

You’ll combine strong customer success fundamentals with deeper technical advisory, empowering customers to achieve their success metrics. If you excel at building strategic customer partnerships, feel comfortable engaging with engineering teams and thrive in a role that blends technical advisory

This position offers a unique opportunity to shape customer success in a rapidly growing environment, emphasizing technical expertise and customer relationships. A leading cybersecurity startup in Greater London is seeking a Founding Customer Success Engineer to establish technical processes and ens

The ideal candidate will drive customer engagement and value to ensure success with their retail solutions. This role involves significant travel (up to 60%) and offers a dynamic environment for career development in customer success. A global leader in supply chain solutions is seeking a Customer S

The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex’s product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processes. In addition to playing the voice of th

A global leader in AI cybersecurity is seeking a Customer Success Manager to guide clients through their journey, ensuring rapid value and sustained success. The ideal candidate has a background in Customer Success or Account Management, possesses strong communication skills, and values the importan

We are looking for a Customer Success Engineer (CSE) to work on strategic assignments that ensure customers are maximizing value from WalkMe solutions and improving overall customer sentiment. Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with produc

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

A leading customer success company is seeking a Customer Success Manager to build strong relationships and ensure customer satisfaction in the UK. You will manage a portfolio of clients, drive success metrics, and collaborate with various teams to tackle customer challenges. Ideal candidates are cur

After a successful 12 months for Customer Success, 9fin is rapidly expanding this function as it is a critical extension of our Account Management organisation. Customer Success, Account Management or related leadership experience in Capital Markets, Enterprise B2B SaaS or Financial Data. You will s

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Hands‑on experience with Corporate Performance Management (CPM) as a Customer Success Manager or in a customer‑facing role. Champi

A leading fintech company in the United Kingdom is seeking a Customer Success Manager to engage with customers and enhance their experience using the Airwallex platform. The ideal candidate will have at least 2 years of experience in customer support or account management, possess strong communicati

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

A leading real estate technology firm is seeking a Customer Success Manager to drive the success of their customers by ensuring they achieve measurable value from the products. You will need 3+ years in customer success, showcasing exceptional communication skills, and a passion for fostering strong

A recruitment platform in the UK is seeking a proactive Customer Success Specialist to enhance client experiences. Join a friendly remote environment with flexible hours and opportunities for career growth in Customer Success. The ideal candidate will have strong communication skills and a customer-

In this pivotal role, the Customer Success Manager will be at the forefront of our client-centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong track record of driving customer success, retention, and revenu