Customer success jobs in Leeds - Page 11Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Su

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

Would you like to own the entire post-sale function (implementation, onboarding and customer success) within a. Senior experience leading Customer Success / Implementation in. Do you believe Customer Success should be a.

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of b

A HealthTech startup is seeking a Customer Success Manager to improve customer outcomes across NHS primary care. You will drive relationships with GP practices, enhance onboarding processes, and ensure client success. Ideal candidates possess 2-4 years in customer-facing roles, emphasizing communica

A leading trading platform in London is seeking a Head of Customer Success to manage their global success teams. Candidates should have proven experience in customer success within the financial spread betting industry.

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Gain experience in customer success and grow your career in a fast-paced environment. As part of the Customer Success team, y

This is an executive role with clear ownership of retention, expansion, and customer value, working closely with Sales, Product, and Engineering to turn customer outcomes into predictable growth. Customer Success, Account Management, or Client Services. Scalable Customer Success function ready for t

In this strategic, global role, you will lead customer engagement and the end-to-end customer success strategy for our technology platform across all regions for one of our key global clients. Build a customer success strategy that drives global adoption and spend. Proven experience in Sales, Client

Proven 3‑6 years of experience in a customer‑facing role, preferably as a Customer Success Engineer or Technical Support Engineer, with a focus on API products. Work closely with Customer Success Managers to onboard, retain and grow customers. Build strong, long‑lasting relationships with cust

Based in London, UK and reporting to the Manager of Customer Success for APMEA and EURI, the Customer Success Engineer (CSE) will help deliver both internal and external education and training programs. As a CSE you are the day-to-day voice of Data Center Learning to your internal and external custo

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

Partner closely with the entire Customer Success organization to provide a world class customer experience. Work to reduce time to value for the customers by guiding operational workflows for the customers. In this role, you will report to the Manager, Customer Success and Support.

As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. Proven leadership experience in Customer Success, Onboarding, or Account Management within a SaaS environment. The overall aim of the game is a succes

As a Customer Success Specialist, you will be responsible for providing a fantastic customer service experience for our UK-based customers. Being fluent in English (written and verbal) with excellent communication skills and previous experience in customer service, it is your mission to provide our

We’re looking for a motivated and detail-driven Junior Customer Success Engineer to join our team. In this role, you’ll work closely with the Customer Success, Engineering and AI teams to support client data operations, optimize workflows, and enhance automation processes. Gain real-world experi

A leading agriculture technology company seeks a Customer Success Specialist in Chester. Ideal candidates have a background in customer success and strong communication skills. The role involves customer onboarding, support, and optimizing farm routines with dairy technology solutions.

A recruitment agency is seeking a Customer Success Manager to join a team in Newbury. Ideal candidates will have prior experience in account management or customer service, strong communication skills, and a proactive approach to customer engagement. The role involves supporting long-term customer r

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. Reporting to the UK GM, you’ll own Customer Success for Dext UK, setting the strategy, leading the team, and ensuring our customers see real

As a Customer Success Specialist at RotaMaster, it’ll be your responsibility to ensure that our customers are getting everything that they possibly can from our range of staff management software. A history of Customer Success / Account Management. The Customer Success Specialist is primarily resp

Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. Collaborate closely with product management, R&D, marketing and

Customer Success at Curvestone. You will work closely with our Head of Customer Success to deliver measurable ROI for clients and ensure that Curvestone AI becomes deeply embedded in their critical workflows. Help shape the future of Customer Success at Curvestone.

Customer Success or Account Management role. A customer‑focused mindset, putting customer experience first in every action you take. Customer Advocacy: Representing the customer's interests and ensuring their needs are communicated effectively within the company.

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. Collaborate within the Customer Success team to develop and refine customer s

A dynamic energy firm in London seeks an outstanding account executive to join their Customer Success Team. Candidates should have over 2 years of customer-facing experience, excellent relationship management skills, and a passion for sustainability.

A fast-growing tech company in London is seeking a Customer Success Manager to build relationships with clients and manage communications. The ideal candidate has 3-5 years in SaaS customer management, is detail-oriented, and is adaptable to fast-paced environments.

An innovative startup in the renewable energy sector is seeking a Customer Success Manager to drive value for clients and help them achieve their climate ambitions. This role involves creating customer success plans, addressing challenges proactively, and collaborating with sales and product teams.

Join a dynamic team committed to innovation and customer success. A leading technology company in Greater London is seeking a Strategic Customer Success Manager. The ideal candidate will have over 10 years of experience in customer-facing roles, preferably within B2B or SaaS environments.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

A leading Alumni engagement platform in London is seeking a Senior Vice President of Customer Success to lead their global customer success organization. The role requires extensive experience in customer success and team leadership within a B2B SaaS environment. The successful candidate will own ke

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

A dynamic tech firm in London is seeking Customer Success Professionals (CSMs) to enhance customer relationships. The ideal candidates will have over 2 years of experience in customer success or account management with a strong focus on CRM and digital marketing.

A CSM at Antavo is the champion of our customers, they are responsible for providing the support required to our customers to make the most of Antavo’s products & services so that Antavo can drive commercial success from the relationships with our customers. Product Advocacy: Act as a bridge betwe

You will create a consistent, premium onboarding and service journey for all customer types, supported by a refreshed Customer Playbook that aligns expectations across commercial, operations and quality teams. Working closely with the Operations Director (and the incoming Head of Pharmaceutical Oper

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. Following go‑live your prima

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment.

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. Capture customer feedback, success stories, and references. This role is critical to ensuring customers realize value, adopt the platform successfully, and expand their

A leading recruitment support service in London seeks a Graduate Customer Success Manager. You will foster strong relationships with customers, ensuring they achieve desired outcomes using the product. Experience in customer support or account management is essential.

You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new customer goes live faster than the last. The customer success motion becomes more efficient and scalable over time. Create scalable success motions: Playbooks, health sco

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Enterprise Customer Success Manager London. We’re looking for an Enterprise Customer Success Manager

The successful candidate will influence senior leadership, build scalable programs, and drive customer success strategies. A leading video communications company is seeking a Manager of Post-Sales Enablement to lead the strategy and execution of enablement programs for Customer Success and Support t

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. Solid u