Customer success jobs in Wolverhampton - Page 14Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

In the past, we have visited Dubai, Havana, and Rio de Janeiro – help us pick where to go next! Life insurance policy Bike to Work Scheme Electric charging point for electric vehicles If you would like to apply for our Customer Success Manager position, please speak to our Head of Talent, Melind

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences.

Job Description: Customer Success Manager – IT & Tech Recruitment Location: Edgbaston, Birmingham B15 1TP. As a Customer Success Manager, you'll act as the key point of contact for a portfolio of major accounts along with relationship management, client development, and commercial growth. Big ambi

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Customer Success Manager (CSM). Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience.

As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. Senior Customer Success Manager. If you're ready to lead with purpose and elevate customer success to new heigh

A website optimization platform is seeking a Senior Customer Success Manager to act as the primary contact for large clients in the UK. Candidates should have 3+ years in SaaS Customer Success and excellent communication skills.

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. You’ll stay close to customers, personally engaging with key accounts, while

This role requires a deep understanding of Customer Success and exceptional communication skills to lead a high-performing team and enhance client engagement. The ideal candidate will possess strategic leadership experience and ability to influence cross-functional initiatives, driving new sales gro

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Lead and scale the global Customer Success organisation — hiring, mentoring, and developing a high-performing team. We are currently looking for a

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25‑30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer‑base, leveraging their product knowledge and strategic e

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Scale Ledgy's public markets & trustees function by building efficient processes and leveraging automation, working with the Head of Customer Success to grow the team thoughtfully as customer demand increases. As the first dedicated public markets & trustees hire in Ledgy’s Customer Success team,

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

A leading SaaS provider is seeking an experienced Customer Success Senior Manager in London. With over 10 years in a customer success role, you will drive the strategy for client satisfaction across sectors in sports and entertainment. In this role, you will lead the UK & Ireland team, focusing on c

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with reta

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. This role involves building a customer success strategy that drives satisfaction and retention across various segments, from SMB to Enterprise. The successful candidate will leverage

We are now looking for a Vice President of Customer Success to lead this transformation and own the end‑to‑end customer journey on a global scale. Hands‑on experience implementing automation and AI within Customer Success or broader customer operations. This role offers the chance to create a

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business‑critical capability to enable our customers' secure environments. Get notified about new

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25-30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic exper

A leading SaaS provider in the UK is seeking a Senior Customer Service Manager to enhance customer satisfaction and retention through effective relationship management and service delivery. This full-time role involves a mix of virtual work and up to 25% travel for customer engagements.

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Our team of nearly a thousand people wakes up every d

Own global success metrics such as churn, expansion revenue, net retention, customer health scores and customer satisfaction (NPS/CES). Global Head of Customer Success, you will:. Familiarity with CRM, success automation, analytics platforms, or customer health tooling (e.

A leading security solutions company in the United Kingdom is seeking a dedicated Technical Account Manager (TAM) to lead customer engagements and provide technical expertise throughout the sales cycle. The ideal candidate will have over 4 years of Enterprise B2B experience, strong technical present

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

Candidates should have experience in customer-facing technical roles and strong Python skills.

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

The Head of Customer Success is also responsible for the day-to-day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. Kinsta’s customer success strategy. At Kinsta, the Customer Success team itself

A leading global data center provider is seeking a Senior Customer Success Manager in the United Kingdom to lead operational service excellence for complex global customers. This role requires 7+ years in customer-facing positions, strong engagement skills, and experience with service management fra

A dynamic legal-tech company is seeking an Implementation Lead to drive customer success through management of a high-performing team. Ideal candidates will have strong management experience, technical aptitude with integrations, and exceptional customer-facing skills.

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Customer Success, Account Management, or a related SaaS role, with experience managing enterpris

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

A leading technology company in London seeks a Senior Customer Success Manager to enhance customer success and retention. Ideal candidates will have 2-3 years of experience in customer success or account management, fluency in English, and a strong ability to build relationships. You'll support cust

A leading marketing technology company based in London is seeking a Senior Customer Success Manager. Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. This role involves managing relationships with existing retail accounts to drive revenu

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.