Customer success jobs in Wolverhampton - Page 5Create job alerts

Job Description: Customer Success Manager – IT & Tech Recruitment. As a Customer Success Manager, you'll act as the key point of contact for a portfolio of major accounts along with relationship management, client development, and commercial growth.

ERP Customer Success / Sales Account Director Remote (UK) | Manufacturing & Supply Chain ERP We are partnering with a well-established ERP and IT solutions provider to appoint an experienced Customer Success / Sales Account Director. Key Responsibilities * Own and grow a portfolio of manufactur

UK / Account Management / Project Management / Customer Success / SaaS / B2B / Software. UK / Account Management / Project Management / Customer Success / SaaS / B2B / Software. UK / Account Management / Project Management / Customer Success / SaaS / B2B / Software.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base. This role offers the opportunity to play a key part in shaping Customer Success best practice within a scaling business, while building l

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

In the past, we have visited Dubai, Havana, and Rio de Janeiro – help us pick where to go next! Life insurance policy Bike to Work Scheme Electric charging point for electric vehicles If you would like to apply for our Customer Success Manager position, please speak to our Head of Talent, Melind

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should

Job Description: Customer Success Manager – IT & Tech Recruitment Location: Edgbaston, Birmingham B15 1TP. As a Customer Success Manager, you'll act as the key point of contact for a portfolio of major accounts along with relationship management, client development, and commercial growth. Big ambi

Customer-centric mindset - put the customer's needs first, actively seek feedback, and continuously strive to improve the customer's experience with the product or service. A minimum of 5+ years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) wi

As a Senior Customer Success Manager, you will serve as the primary point of contact for our largest clients, ensuring they receive maximum value from our products and services. You will play a key role in building strong, long-lasting relationships, driving customer satisfaction, and supporting our

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

This role involves building strong customer relationships and serving as a trusted advisor for Managed Detection and Response (MDR) customers. Responsibilities include providing technical guidance, educating customers on the company's platform, and driving product adoption.

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

B2B SaaS Customer Success, Account Management, or similar roles. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Lead and scale the entire Customer Success function, transforming it into a growth driver.

A dynamic tech company in the UK is seeking a Senior Customer Success Manager to advocate for customers and ensure they derive maximum value from the company's solutions. The successful candidate will collaborate closely with customers, internal teams, and the Account Manager, while driving service

A leading technology company in London is seeking a Senior Customer Success Manager to join their Customer Success team. Ideal candidates will have over 5 years of B2B Customer Success experience and understand customer business needs. This role involves acting as a strategic consultant for mid-mark

A leading subscription platform is seeking an experienced Senior Customer Success Manager to support EMEA merchants.

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. Leading the team to provide strategic guidance to SecuTix customers to increase the value they get from the SecuTix platform by ensuring customer needs and expectations are met,

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Measure success: Track and report key metrics, including health scores, retention, expa

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments.

The Sr CSM is expected to interact appropriately with customer personnel at all different levels, from technical contributors to C‑suite executives, and leverage appropriate resources inside across QAD functions to maintain overall customer health. Success in this role will be measured and rewarde

A leading European cloud services provider is seeking a Senior Customer Success Manager in the UK. This role involves working closely with sales to assess and address customer needs while providing innovative cloud solutions.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

Currently, we are looking for a Senior Customer Success Manager to join our team in the United Kingdom. Customer Success Management or Service Delivery Management. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data‑driven success

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform.

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).

As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. Department: Customer S

A leading SaaS company is looking for an experienced professional to lead customer success initiatives. This position will significantly impact customer satisfaction and operational success.

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high‑value customer experiences. Experience designing and implementing customer success frameworks that improve retention, adoption

Obsessive customer focus – customer satisfaction is our obsession. Create policies and procedures to optimize the customer experience. Knowledge of customer service practices.

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. As a senior member of the Global Customer Success organization, this role leads the strategic, end-

Previous experience in a customer success/technical account management/relationship type role while managing customers. The Customer Success team is responsible for building relationships with and driving long‑term value realization for Amplitude’s customers. Customer Success Manager - (CIS & CE

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

You will deliver exceptional customer service, support account managers, and strengthen client relationships. The role requires excellent communication and organisational skills, with a focus on customer interactions and business support. A multi-service provider is seeking a Customer Relationship A

Ideal candidates will have previous experience in customer success, strong organizational and problem-solving skills, and fluency in Russian and English. Customer Success Manager for the CIS/CEE region. In this role, you will collaborate with sales to secure renewals and expansions, utilize Gainsigh

The role involves identifying prospects, guiding customers to suitable products, and managing finance arrangements.

Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer S

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

A dynamic customer engagement company in North West London is seeking enthusiastic individuals to join their team. The role involves engaging customers face-to-face, representing partner brands, and fostering relationships. This is a full‑time, in‑person position, perfect for those looking to de

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity