Trabajos customer support manager en Colchester - Page 2Crear alertas

Career Area Sales Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: Business Development Manager Salary/Grade: £76,368 - £95,000 per annum (depending on experience) Location: Peterborough Benefits • 25 days annual leave plus bank holidays, • Up to 20% bonus, • Car Allowance - £650pcm, • Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%, • Contributory share scheme - Caterpillar will match 50% of the employee's contribution., • Build strong customer relationships with key prime gensets users, EPC and engineering firms., • Develop a robust pipeline for future sales of prime/continuously running power plants., • Ensure assigned customers have a “positive experience”., • Serve as the industry expert for Caterpillar’s genset portfolio in EAME & CIS., • Identify gaps in product offerings and provide voice of customer back to product groups., • Create go-to-market strategies to increase prime running generator sets sales., • Proven power generation industry experience with an understanding of gas to power and capacity markets., • Understanding of power plants including prime running generators, combined heat and power and balance of system., • Have an understanding of UK & Ireland capacity markets and on-site power for data centers., • Demonstrates current knowledge of the regulatory environment for industry segment., • Hunter’s approach. Understand who the clients are, what they do and understand what their energy needs are., • Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement., • Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations., • Advises others on creating customer focused environments in various scenarios., • Communicates to clients regarding expectations of all parties., • Conducts periodic reviews of work effort, progress, issues, and successes., • Maintains productive, long-term relationships with clients or vendors., • Advises others in analyzing and synthesizing relevant data and assessing alternatives., • Uses effective decision-making approaches such as fact-based, consultative, command, or consensus.

Location: Crawley + *Hybrid Working Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week – Mon to Fri + on call required Security Clearance: This position requires the person to hold or to be eligible to undergo UK Security Clearance (SC) clearance. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What You’ll Do As the Engineering Authority/ Senior Network Engineer you will be responsible for the production and delivery of data solutions to support the customers business requirements. You will produce / design for all data solutions including LAN/WLAN using a wide range of products from data vendors including Cisco/Extreme and help deploy WAN services including MPLS/ SD WAN. As part of the role you will responsible for solution implementation, where necessary managing 3rd party suppliers and the production of handover documentation for support and be on a fault support rota to assist with 3rd line issues. In addition you will: • Liaise with Order Assurance , Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Provide work on data platforms, • Achieve agreed performance levels in line with business targets, customer requirements and functional SLA’s, • Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA’s are not breached, • Provide quality assurance for 3rd party installations and upgrades, • Certification or experience in Industry recognised vendors such as. Cisco/Extreme CCNP, CCIE, JNCIE, JNCIA, NRS, SRA etc, • Practical and theoretical knowledge of one or more of the following:, • Extreme Switches, • Extreme Wireless, • Cisco SD-WAN, • IP Addressing, • VLAN configurations, • Track record of successfully prioritising simultaneous activities within time scale and budget, • Ability to develop strong external customer relationships as well as functioning in a team environment #vodafoneuk #VodafoneThree

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team . Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What will you be doing? As our Electrical Site Team Leaderyou will be part of ourConstruction Team , this role involves the different supervision of projects from inception to completion working on ourAnglian Watercontract based inColchester. Youll be working under theSite Manager and be responsible for the day-to-day management of delivery teams and sub-contractors on site. Youll bebe expected to carry out the implementation and monitoring of health, safety, quality and performance standards. You will be accountable for SHEQ performance of Projects, including undertaking and record findings of periodic SHEQ visits. Youll be committedto driving cultural change into the Delivery and Design Teams. Eliminating/minimising physical and nonphysical waste i.e. recycling techniques, workshop recharges, standing time etc. Be responsible for communicating and recording all Corporate, SHEQ and Business Unit briefings.All briefings/inductions are recorded on relevant forms and retained for reference. Ensure appropriate welfare is available for use and well maintained throughout the construction phase. Youll ensure all site base personnel hold relevant qualifications and training to carry out their duties. You will be responsible for timely completion of multiple concurrent projects, safely and within budget.Attend internal and external review and progress meetings. Co-ordinate and liaise with suppliers, specialist sub-contractors, in-house functions, site installation & construction teams. Monitor SHEA, legislative & programme performance of sub-contractor as per own team. You will be responsible for all SHEQ issues on site will form part of your role. This includes the completion of paperwork, including weekly safety, environmental and quality inspections, tool-box talks, site-specific risk assessments & method statements. Ensuring Personal Health & Safety and MTRA are completed and valid.Ensure near misses are recorded. Carrying out ad hoc risk assessment as necessary. What youll bring Do you have knowledge and experience in the water industry? Have you gained a certificate in Site Safety Management (or attended 5-day course) Are you trained and experienced in Electrical Installations in the construction industry? Are you an effective manager of sub-contractors, and can you influence client judgement? Do you have basic Management training, skills & experience, with a good understanding of legislative and corporate SHEQ / Industry / Legal requirements Have you got comprehensive IT abilities including MS Suite, alongside good Project and programme management skills? Are you a good communicator, able to communicate detailed data to a non-data literate audience and be able to pass on skills? The role will be a site-based, requiring regular communication together with other members of the construction and delivery team based in our local office. We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private health care for you 25days annual leave plus bank holidays About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, we may close job adverts before the stated closing date. Wed encourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of our hiring process. Some of our roles require drug and alcohol testing as part of our induction. MGroupW INDSTALI-LK1

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Take the next step in your career now, scroll down to read the full role description and make your application.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations.We enhance and extend asset life, ensuring compliance with water quality and environmental standards.Were problem solvers with over 140 years of combined experience in engineering and infrastructure.This role will be within our water and wastewater capital project delivery team .Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.Want to be a part of it? What will you be doing? As our Mechanical Site Team Leaderyou will be part of ourConstruction Team , this role involves the different supervision of projects from inception to completion working on ourAnglian Watercontract based inColchester.Youll be working under theSite Manager and be responsible for the day-to-day management of delivery teams and sub-contractors on site.Youll bebe expected to carry out the implementation and monitoring of health, safety, quality and performance standards.You will be accountable for SHEQ performance of Projects, including undertaking and record findings of periodic SHEQ visits.Youll be committedto driving cultural change into the Delivery and Design Teams.Eliminating/minimising physical and nonphysical waste i.e.recycling techniques, workshop recharges, standing time etc.Be responsible for communicating and recording all Corporate, SHEQ and Business Unit briefings.All briefings/inductions are recorded on relevant forms and retained for reference.Ensure appropriate welfare is available for use and well maintained throughout the construction phase.Youll ensure all site base personnel hold relevant qualifications and training to carry out their duties.You will be responsible for timely completion of multiple concurrent projects, safely and within budget.Attend internal and external review and progress meetings.Coordinate and liaise with suppliers, specialist sub-contractors, in-house functions, site installation & construction teams.Monitor SHEA, legislative & programme performance of sub-contractor as per own team.You will be responsible for all SHEQ issues on site will form part of your role.This includes the completion of paperwork, including weekly safety, environmental and quality inspections, tool-box talks, site-specific risk assessments & method statements.Ensuring Personal Health & Safety and MTRA are completed and valid.Ensure near misses are recorded.Carrying out ad hoc risk assessment as necessary.What youll bring Do you have knowledge and experience in the water industry? Have you gained a certificate in Site Safety Management (or attended 5-day course) Are you trained and experienced in Mechanical Installations in the construction industry? Are you an effective manager of sub-contractors, and can you influence client judgement? Do you have basic Management training, skills & experience, with a good understanding of legislative and corporate SHEQ / Industry / Legal requirements Have you got comprehensive IT abilities including MS Suite, alongside good Project and programme management skills? Are you a good communicator, able to communicate detailed data to a non-data literate audience and be able to pass on skills? The role will be a site-based, requiring regular communication together with other members of the construction and delivery team based in our local office.We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private health care for you 25days annual leave plus bank holidays About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference.We are one of the Top 100 UK companies actively supporting and recruiting army veterans.Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another.We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, we may close job adverts before the stated closing date.Wed encourage you to apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rdparty background checks as part of our hiring process. xjlbheb Some of our roles require drug and alcohol testing as part of our induction.MGroupW INDSTA