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Technical Incoming Inspector Are you a skilled electrical or mechanical tradesperson with experience in manufacturing, aerospace, or tooling? An exciting opportunity has opened for a Technical Incoming Inspector based in Belfast. What You’ll Do: Perform inspection, quality control, and quality assurance on incoming products. Ensure compliance with design specifications, customer requirements, and regulatory standards. Provide guidance and support to operators as required. Monitor the Delegated Operator Scheme. Work collaboratively within flexible teams. Produce technical reports highlighting drawing, process, and tooling anomalies. What We’re Looking For: Completed electrical or mechanical apprenticeship. Minimum 2 years’ post-apprenticeship experience in: Electrical manufacturing environment, or Manufacturing, assembly, or tooling environment. Familiarity with quality control standards. Ability to read and interpret drawings and specifications. Strong communication skills and knowledge of manufacturing and assembly practices. Desirable: ONC / A Levels or equivalent qualifications. Knowledge of 3D metrology. What’s On Offer: Hourly Rates: £31.90 Umbrella / £23.84 PAYE Standard 36-hour week with overtime paid at premium rates. Onsite role in Belfast – travel not required. Opportunity to join a dynamic manufacturing team with potential contract extensions. If you have the skills, experience, and attention to detail to thrive in this role, we want to hear from you! Apply now to join a fast-paced manufacturing operation

MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a temp to perm basis, based in South East London. Please note, a full UK Driving Licenced is required for this position. Key Responsibilities: Provide a responsive and pro-active tenancy management service, including succession, and mutual exchanges, and requests relating to the tenancy across all tenure types. Investigate and resolve tenancy breaches in line with the clients procedures and where appropriate work in partnership with other agencies and colleagues. Investigate reports of tenancy fraud and sub-letting, and take any appropriate action. Carry out routine tenancy reviews and in liaison with external agencies and internal teams support vulnerable residents to maintain their tenancies, or take enforcement action if appropriate. Always making sure any action is proportionate. Ensure estates and communal areas are managed to a high standard and in conjunction with other colleagues, set up, monitor and manage contracts for estate cleaning, grounds maintenance and communal repairs and liaise with property services teams as required. Undertake estate inspections with residents, ensuring the reporting of any repairs, and completion of arising tenancy and estate management actions. This includes carrying out Fire Risk Assessment reviews. To make sure the communal areas of our homes are safe, and all fire actions arising from fire risk assessments are carried out within agreed timescales. Provide supervision and line management support to caretaking and cleaning staff directly employed on the patch. Lead on the management of any homeownership units within the patch, including liaison with Rents and Revenue Team, Property Services and Leasehold Officer. This includes support of statutory consultation, and responding to enquires arising from stair-casing and resales process. Requirements: Proven background of working in a customer service environment - preferably in the housing sector. Experience of managing leasehold tenure Good numeracy skills to a standard which enable the calculation of basic service charge payments Excellent verbal and written communication skills and an ability to effectively represent the client externally

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £28,740 basic, plus 10% Zone Allowance, totalling £31,614 plus bonus Pro Rata BONUS/OTE: Realistic total earning potential of up to £36,414 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

Are you looking for a position in which you keep things moving and deliver when it matters most? If so, then you could be the newest addition to our team as a Warehouse Operative in our Belfast Warehouse. Be part of the movement – and play your part. About the role Shifts Available: Tuesday - Saturday (19:30 - 03:30) Monday - Friday (16:30 - 00:30) Butterfly Shift (Week 1: Monday, Tuesday, Friday & Saturday Week 2: Sunday, Wednesday & Thursday) 06:30 - 18:30 You’ll be working in a busy, temperature-controlled warehouse, handling stock and preparing orders to meet strict schedules and quality standards. You will be responsible for: · Receiving, picking, assembling, and loading orders in line with KPIs · Operating Warehouse Management Systems and following customer schedules · Handling stock carefully to minimise damage and maintain accuracy · Using MHE safely (including pre-operational checks and defect reporting) · Following health & safety, food hygiene, and environmental procedures · Checking stock on receipt and storing at correct temperatures · Completing operational documents accurately and on time About you You’ll need the ability to read and follow instructions, work accurately under pressure, and meet deadlines. MHE licences (reach and counterbalance) are desirable but not essential. An understanding of warehouse operations and a strong health & safety awareness will help you succeed. You will be someone who enjoys a fast-paced, busy environment, works well in a team, and stays focused under pressure. If you’re task-oriented, flexible, and collaborative, you’ll fit right in. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. We offer an extraordinary work environment that requires a special bond with your colleagues. While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You’ll be able to access some fantastic benefits such as: · Life assurance cover · Contributory company pension scheme · Holiday Purchase Scheme · Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips · Full employee assistance programme including: · Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. · Huge range of retail discounts from high street and online retailers · Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. · Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs. · Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you

Fire & Intruder Engineer – Multi-Skilled | Excellent OTE & Overtime Location: Northern Ireland (primarily Belfast & surrounding areas) Salary: £34,000 -£38,000 basic OTE: £50,000+ Industry: Fire & Security Systems About the Role We’re recruiting a Fire & Intruder Engineer to join a well-established and growing engineering team. This role suits a multi-skilled engineer with a bias towards either Fire or Intruder, although single-discipline engineers (Fire only or Intruder only) are also encouraged to apply. The position covers service and installation, primarily across Belfast and the wider Northern Ireland region. Benefits – Fire & Intruder Engineer Competitive basic salary up to £38,000 Strong OTE (£50,000+) with revenue-based bonus scheme Unlimited overtime (subject to demand) Double-time overtime: Sundays After midnight Before 6/7am Company van provided (optional personal use) Paid travel time (30-minute deduction each way) 20 days holiday plus your birthday off, rising with length of service Call-out rota 1 in 12 (low call-out volume) Sick pay Standard working hours: 8:30am – 5:00pm (30-minute lunch) Responsibilities - Fire & Intruder Engineer As a Fire & Intruder Engineer, your role will include: Servicing, installation, and commissioning of fire and/or intruder systems Working across commercial and residential sites Fault finding, maintenance, and system upgrades Participating in the call-out rota when required Ensuring compliance with industry and safety standards Delivering high-quality workmanship and customer service Requirements - Fire & Intruder Engineer Experience in Fire and/or Intruder systems Multi-skilled preferred, but single-discipline engineers considered Service, install, or commissioning background Full UK driving licence Comfortable working across Northern Ireland, especially Belfast (No specific manufacturer experience required) Why Join? This is an excellent opportunity to join a respected, growing business offering: Realistic high OTEs Consistent overtime opportunities A manageable call-out rota Long-term career stability and progression A supportive, well-established engineering team Apply Now If you're an experienced Fire & Intruder Engineer based in or near Belfast or Northern Ireland, this is your chance to join a company offering strong earning potential, work-life balance, and long-term progression. Keywords to support your application: Fire Engineer, Intruder Engineer, Fire & Security Engineer, Fire Alarm Engineer, Security Systems Engineer, Belfast Fire Engineer, Northern Ireland Fire & Security, Fire Systems Service Engineer, Intruder Alarm Engineer

About the Client Our Client is an established organisation operating within the building services and ventilation solutions sector. They specialise in delivering innovative ventilation systems for residential and commercial construction projects. The company is known for high-quality engineering, strong customer relationships, and solutions that support modern building performance and compliance requirements. Roles/Responsibilities Identify and engage with potential clients including mechanical contractors, main contractors, and building consultants across the GB region. Build and maintain strong relationships with key decision-makers within the construction and mechanical sectors. Generate new business opportunities while managing and developing existing customer accounts. Implement effective sales strategies to achieve and exceed sales targets. Attend industry events, exhibitions, and networking opportunities to promote ventilation solutions. Develop strong technical knowledge of mechanical ventilation systems and provide expert advice to clients. Deliver product presentations, demonstrations, and client training where required. Monitor market trends, competitor activity, and regulatory developments in the ventilation industry. Manage the sales cycle from initial consultation through to project completion. Coordinate with internal technical and support teams to ensure successful project delivery and customer satisfaction. Prepare quotations, negotiate commercial terms, and successfully close sales opportunities. Maintain accurate records of customer interactions, sales activity, and opportunities within the CRM system. Provide regular sales forecasts and performance updates to senior management. Participate in internal sales meetings to review performance, opportunities, and challenges. Ensure compliance with company policies including quality, environmental, and health & safety standards. Qualifications: Proven experience in business development or sales within the construction, HVAC, or building services sector. Strong understanding of mechanical ventilation systems or related building services technologies. Experience working with contractors, consultants, and construction professionals. Excellent relationship-building and communication skills. Ability to deliver technical product presentations and training to clients. Strong negotiation, closing, and account management capabilities. Self-motivated with the ability to work remotely and manage a regional sales territory. Experience using CRM systems and preparing sales reports or forecasts. Benefits: Competitive salary package with performance-based incentives. Opportunity to work remotely while managing a key regional territory. Career development within a growing building services sector. Exposure to innovative technologies and large-scale construction projects. Supportive internal technical and sales teams

PA; Belfast; 9 month contract; 37 hours per week; £20.00ph paye, Inside IR35. We have a requirement for a PA to provide business support to a Director and members of our clients senior management team, based in Belfast working for an aerospace sector client. As a PA you should be able to continually demonstrate effective partnering with members of the Leadership Team first line and peers across the business The post holder will be expected to work autonomously or as part of a team, making sound calculated decisions on behalf of their Directors. In addition to business acumen, it is expected that the PA act with discretion and confidentially at all times as well as provide support and manage organisational support to other functions, programmes and sites. The post holder will be required to work 3-4 days on site due to the nature of the role, but flexibility will be required to cover our any events/visits. Duties Act as their Director’s first point of contact with internal and external stakeholders. Key tasks include: Full autonomy of the Director’s diary to maximise the time focusing on the business priorities and to eliminate the waste. Co-ordination of the organisation and preparation of meetings across multiple time zones, ensuring all materials are provided. In some cases, taking ownership of the meeting; producing agendas, reports, attending and participating in meetings and taking minutes or actions. Managing complex travel itineraries and visas where necessary, ensuring that best route and value is obtained and monitoring budgets where required. Ensuring that all documentation and the relevant security processes are completed prior to travel High level email management for self and Director. Provide Business support required across functions and programmes Marketing and events – organise, support and co-ordinate all aspects of internal and external events. Proficient in use of GCRM events management system for customer attendees. Communications – writing and proof-reading communications on behalf of the Director, co-ordinating site communications plans and work closely with internal and external communications managers. Create and publish documents on the intranet, such as organisation charts Supporting UK Lead and site initiatives – E.g. Deputy Travel Manager role, actively participating at company meetings and report updates and usage directly to HR Director. Managing two-way communication with the Business Support Team and wider Community, to ensure that travel processes, procedures and costs are delivered successfully Undertake ad hoc projects as directed by the BSM or Leadership team Provide research where required, compiling reports, data and presentations to summarise findings Be competent in undertaking ad hoc requisitions and other system procedures identified Create, manage and champion policies and processes Provide cover for other Business Support Partners during absence Any other tasks as directed by the BSM Skills And Experience Minimum 3 years’ experience as a PA to a Director or equivalent in a busy business environment. Knowledge and experience of supporting other business functions and understanding of how they integrate with each other Advanced skills in MS office software (Outlook, Word, Excel, Visio & PowerPoint) Excellent spoken and written English. Effective personal organisation and an ability to remain composed and focused under pressure Demonstrate a high level of business awareness, excellent communication skills (verbal and written) and ability to interact effectively, courteously and professionally both within internal and external customer communities Able to prioritise workload and complete work within agreed timescales to outstanding quality requiring minimal rework/no rework. Must be able to work independently as the Director will often be out of the office. Self-motivated and enthusiastic. A strong personality and credibility to act on behalf of the Directors / managers authority as required Have outstanding organisation skills. Ability to meet stretch deadlines and demands of the team. To be proactive in finding solutions to problems. Ability to ‘think on feet’ and make last minute decisions working within pressurised situations People management and leadership skills Ability to build relationships within the Business Support Community and actively promotes the value and positive perception of the team. Able to deal with people at all levels of the organisation but predominately experience in dealing with senior business leaders and Directors. Experience in virtual and digital technology Handles confidential and sensitive information in a discrete and controlled manner. Morson is acting as an employment business in relation to this vacancy

Account Resolutions Specialist Location Newforge Lane, Belfast Contract Permanent - Full Time Work pattern Hybrid Working - a mix of working from the office and home. Working Hours 37 hours - Monday to Friday Salary Starting salary £25,000 with opportunities to progress to £28,500, plus up to a 10% annual bonus. Additional opportunities to progress to £31,000, following development to a Senior Credit Controller. About the Role We are working on behalf of Power NI, part of Energia Group, Northern Ireland’s most trusted energy supplier, and have exciting opportunities for skilled specialists to join their award-winning team. As an Account Resolutions Specialist, you will support domestic customers who are experiencing difficulties paying their energy bills. In this customer-focused role, you will work closely with customers to understand their circumstances, negotiate realistic repayment plans, and provide helpful energy advice. You will deliver empathetic, solution-focused support while ensuring all interactions meet regulatory and company standards. This is a fast-paced and rewarding role where your ability to listen, negotiate, and problem-solve will make a real difference to customers. What You’ll Be Doing In this role, you will: * Speak with customers through inbound and outbound calls (9am–5pm) * Negotiate repayment plans based on customers’ individual circumstances and ability to pay * Provide energy advice and support to help customers manage their bills * Handle sensitive and difficult conversations with empathy and professionalism * Support vulnerable customers in line with regulatory and company guidelines * Work closely with internal teams and third-party agencies to resolve queries and update accounts * Maintain accurate records and ensure compliance with debt management regulations * Achieve personal and team performance targets What We’re Looking For We’re looking for individuals who thrive in fast-paced environments and are passionate about helping customers find solutions. Essential Skills & Experience * Experience managing challenging conversations in a target-driven environment * Strong resilience, empathy, and adaptability * Excellent communication and listening skills (verbal and written) * Strong negotiation and problem-solving abilities * Good numerical skills and confidence working with payment arrangements * Competent IT skills, including experience using Microsoft Office Desirable Experience * Experience supporting vulnerable customers * Experience working with KPIs or performance targets * Previous experience in credit control, collections, or account resolution * GCSEs (or equivalent) including English and Maths (A*–C) Why Join Us? * Be part of a high-performing, supportive team * Make a real impact by helping customers find solutions during difficult times * Develop valuable skills in negotiation, customer care, and financial support

️ Cleansing Operative** ️ Pay: £13.69 per hour Location: Carryduff 37 hours per week working in the HRC sites Are you passionate about keeping your community clean and safe? ✨ Do you enjoy working outdoors and being part of a dynamic team? If so, we have the perfect opportunity for you! We are looking for a dedicated and hardworking individual to join our Operational Services Team as a Refuse Collection & Street Cleansing Operative. This is your chance to make a real difference in your local area while enjoying a fulfilling and rewarding career. Overview As a key member of the Operational Services Team, you will play a vital role in delivering an effective and efficient refuse collection, street cleansing, and amenity collection service. You’ll be working across various public spaces, ensuring they remain clean, safe, and welcoming for everyone. ️ This role is perfect for someone who thrives in a hands-on environment, enjoys variety in their day-to-day tasks, and takes pride in contributing to the community. ️ Responsibilities ️ As a Refuse Collection & Street Cleansing Operative, you will: Perform a full range of cleansing duties, including litter picking, manual sweeping, and removing litter, dirt, leaves, and debris from roads, pavements, and open spaces. • ️ Collect and remove household and commercial waste, bulky items, and illegally dumped waste. Assist with the collection and disposal of dead or fallen animals. • ❄️ Support winter maintenance activities, such as removing ice and snow and spreading salt when required. Ensure all tasks are completed according to schedules and at appropriate times. • ️ Complete necessary paperwork accurately and report any changes to workloads to the Cleansing Supervisor., • ️ Comply with all health, safety, and welfare regulations, including the use of personal protective equipment (PPE)., • ️ Provide excellent customer care by offering relevant information and assistance to the public., • ⚡ Attend training sessions and briefings to enhance your skills and knowledge, including first aid training if required. Act as the first point of contact for your crew, relaying instructions and liaising with supervisors as needed. Qualifications To succeed in this role, you will need: A strong work ethic and a commitment to maintaining high standards of cleanliness. The ability to work effectively as part of a team and independently. • ️ Good communication skills and a customer-focused attitude. A willingness to undertake training and adapt to new responsibilities as required. • ⚠️ A basic understanding of health and safety regulations (training will be provided)., • ️ Physical fitness to carry out manual tasks in various weather conditions. ⏰ Day-to-Day ⏰ Your day will be varied and active, with tasks including: Starting your day at the HRC site and receiving your daily schedule. Heading out with your team to collect household and commercial waste. Sweeping streets, picking up litter, and ensuring public spaces are clean and safe. • ⚠️ Responding to reports of illegal dumping or other waste-related issues. Completing paperwork and reporting any issues to your supervisor. Interacting with members of the public and providing helpful information when needed. Benefits We value our team members and offer a range of benefits, including: A 37-hour workweek with a consistent schedule. Comprehensive training and development opportunities, including first aid training. A supportive and friendly team environment. The chance to make a tangible difference in your community. • ️ Access to all necessary personal protective equipment (PPE). Opportunities for career progression within the organization. If you’re ready to roll up your sleeves and help keep our community clean and safe, we’d love to hear from you! Apply today and take the first step toward a rewarding career in public service. Join us and be a part of something bigger – making a difference, one clean street at a time

Global leading manufacturer brand * Award winning employer - genuine career prospects Area Sales Manager - Plumbing products into Plumbing & Heating Merchants Area: Ireland (based in Northern Ireland) The Role * Field-based Area Sales Manager position covering North & South Ireland (based in Northern Ireland) * Selling a range of plumbing related products -growing in branch footprint with merchants at branch level * 60% national / 40% independent plumbers merchants and buying groups * 95% account management focused * Managing circa 160 accounts * Responsible for a £1.2m ledger * Typically 5 customer visits per day, 4 days a week * Mondays working from home for admin and appointment setting * Customers include PTS, BSS, Heat Merchants and Irish nationals * Conduct product demonstrations and trade mornings * Ensure POS is maintained to a high standard in branch * Reactivate dormant and low-spend accounts The Company This global manufacturer is an established brand in the UK and worldwide, turning over circa €1.8 billion and recognised as a market leader in its' field. With over 70 years of heritage, the business brings to market premium, state-of-the-art plumbing-related products, trusted by professionals across the plumbing & heating merchants channel. For any Area Sales Manager, this represents an opportunity to work with a brand that carries real credibility and demand within plumbing & heating merchants, making it easier to open doors and develop relationships. The company has built its success on continuous innovation, high product quality, and strong partnerships with plumbing & heating merchants, positioning itself as a go-to supplier for both national and independent accounts. For an Area Sales Manager, this means inheriting a well-established customer base and a brand that is already highly regarded across plumbing & heating merchants. They are an attractive employer for any Area Sales Manager due to their structured training, ongoing development, and clear progression opportunities. The business is known for investing in its people, offering long-term career paths and stability, which is highly appealing for an Area Sales Manager looking to build a career within the plumbing & heating merchants sector. Combined with strong internal support and a collaborative culture, this is an excellent opportunity for an Area Sales Manager to thrive in a high-performing environment focused on the plumbing & heating merchants market. The Candidate * Must have experience selling into OR working for a construction manufacturer OR plumbers merchants, Builders Merchants OR Electrical Wholesalers * Open to candidates from a merchant background looking to transition into field sales * Field sales experience preferred, but not essential * Strong relationship-building and account management skills * Organised with good time management and planning ability * Self-motivated, driven, and eager to learn and progress * Able to manage and prioritise a large customer base * Flexible, proactive, and a strong “go-getter” mindset The Package * Basic salary up to £45,000 * Up to 20% OTE * Hybrid company car * 25 days holiday plus bank holidays Ref: CPJ1816

24/7 NOC Engineer -Based onsite at our Belfast NOC - CANDIATES MUST BE ELIGABLE FOR SC CLEARANCEC - MIN 5 YEARS UK RESIDENCY REQUIRED FOR SC CLEARANCE Help strengthen our Team as our 24/7 NOC Engineer onsite at our Belfast NOC. Working 2 set of day shifts, so 4 days on (7am to 7pm), 4 days off, then 4 days on again, 4 days off and then do 2 set of night shifts so 4 nights on (7pm to 7am), 4 nights off, 4 nights on again, 4 nights off. Then start with days again. Capita TechOps 24/7 Network Operations Centre (NOC) Engineer Capita TechOps is seeking a skilled and customer-focused IT/Network Engineer to join our dynamic Operations Centre team. Based in Belfast, youll be part of a 24/7 shift team supporting critical infrastructure and resolving network/IT incidents with precision and professionalism. Youll collaborate closely with Network Engineering and Service Delivery teams to ensure high-quality service delivery across a vital client base. If you thrive in fast-paced environments and enjoy solving technical challenges while delivering excellent customer servicethis role is for you. ?? What you will be doing Act as the first point of escalation for customer calls. Log and manage faults/service requests via Remedy, resolving over 95% at first touch. Work within strict SLAs to ensure timely resolutions. Maintain accurate shift handovers and keep support tickets up to date. Keep customers informed throughout the fault lifecycle. Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. Liaise with third-party engineers and suppliers to resolve issues. Support field engineers with remote configurations and link checks. Monitor network health using SolarWinds. What we are looking for: Proven experience in IT Helpdesk or NOC environments. Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. Experience working with third-party suppliers and managing escalations. Familiarity with ITIL service environments and SLA adherence. High attention to detail and ability to perform under pressure. Excellent communication and customer service skills. Eligible for Security Clearance. Foster respectful, collaborative relationships. Communicate openly and contribute to team success. Whats in it for you? Opportunity to progress your career. Shift allowance 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Company matched pension, a cycle2work scheme, 15 weeks fully paid maternity, adoption and shared parental leave and plenty more. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capitas 35,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. Were a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. A publicly listed business with adjusted revenue of £2.6bn, Capitas areas of focus are Central Government, Local Public Service, Defence, Learning, Fire & Security, Contact Centres and Pensions Solutions. Were embracing change to respond to the ever-changing needs of society, creating better outcomes for all our stakeholders. What we hope youll do next: Choose Apply now to fill out our short application, so that we can find out more about you. Were an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if youd like to discuss other changes or support you might need going forward. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. TPBN1_UKTJ