Manchester
Job title: IT ManagerLocation: Bolton (on-site)Job Type: Full-time, PermanentSalary: up to £35k DOE About the Role We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment. We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues. Key Responsibilities • Manage and maintain IT infrastructure, including hardware, servers, networks, and systems, • Provide technical support and troubleshooting for staff across the organisation, • Oversee case management, document management, and legal software systems (Proclaim development experience desirable), • Ensure data security, system backups, and disaster recovery procedures are in place, • Manage user accounts, access permissions, and system security in line with GDPR and company policies, • Monitor system performance to maintain reliability and minimise downtime, • Coordinate and manage relationships with external IT service providers and vendors, • Install, configure, and maintain hardware, software, and networking equipment, • Develop and implement IT policies, procedures, and best practices, • Support IT projects, upgrades, and system improvements, • Ensure compliance with data protection and cybersecurity standards, • Minimum 2 years' experience in IT management within a legal practice, • Proven experience managing IT infrastructure, networks, and systems, • Knowledge of legal case management and document management systems, • Strong understanding of cybersecurity, data protection, and GDPR compliance, • Experience supporting Microsoft 365, Windows environments, and cloud-based systems, • Excellent problem-solving and troubleshooting skills, • Ability to manage multiple priorities under pressure, • Strong communication skills with the ability to explain technical issues to non-technical staff, • Experience managing IT vendors and service providers, • Competitive salary, • Free on-site parking, • Hybrid working negotiable, • Monday to Friday, 9am-5pm with 1-hour lunch, • Opportunities for career development and training, • Supportive and collaborative working environment, • Company pension scheme, • Modern office environment with up-to-date technology