Head of Operations - Rail (RISQS Appointed Person)
3 days ago
Derby
Head of Operations – Rail (RISQS Appointed Person) Permanent, Full Time Competitive Salary + Car Location: Derby / Birmingham with travel About the role VINCI Facilities is seeking a high-impact Head of Operations to lead multi-disciplinary facilities management across a portfolio of rail contracts, while also serving as the RISQS Appointed Person for our UK Rail sector. You’ll own end-to-end operational delivery (hard & soft services), compliance, commercial performance, and service quality across a large, safety-critical estate. What you’ll lead Rail Sector – RISQS Appointed Person • Act as VINCI Rail’s primary RISQS contact: maintain organisational profile, scope and product codes (RICCL) and ensure evidence is current and accurate., • Plan and host RISQS verifications/audits; close actions and drive corrective/preventive improvements across contracts and suppliers., • Coordinate HSQE communications from buyers/infrastructure managers, cascade learnings, and standardise best practice across the Rail portfolio., • Partner with Operations, HSQE and Commercial to ensure supplier and subcontractor controls meet RISQS and buyer expectations. Rail FM Operations • Lead the day-to-day delivery of hard & soft services (M&E, fabric, statutory & non-statutory PPM, reactive works, cleaning, vegetation/pest control) across stations, depots and offices., • Drive KPI/SLA attainment, audit readiness, and added-value initiatives; champion HSE excellence and customer experience., • Lead contract governance, reporting, risk management and continual improvement with key stakeholders., • Mobilise works programmes, ensure asset and lifecycle plans, and coordinate supply chain performance to contract requirements., • Embed robust assurance, documentation and evidence trails for audits and contract reviews. About you • Senior operations leader within Rail/FM, with multi-site, safety-critical delivery experience (stations/depots/offices)., • Deep knowledge of hard services (M&E, fabric) and compliance management; confident with KPIs, audits and governance., • Hands-on experience with RISQS (supplier verification/audit preparation, evidence control, RICCL)., • Strong client and stakeholder management; proven leadership of in-house and supply-chain teams., • Qualifications: IOSH/NEBOSH (or equivalent) essential; engineering/FM background preferred. PTS/rail competencies are advantageous., • Flexible to travel across a national rail portfolio; full UK driving licence. What we offer • The platform to lead high-profile rail FM contracts and shape sector-wide compliance., • A collaborative culture, excellent career progression and a competitive package with benefits., • Hybrid working with travel to sites and regional offices. Ready to raise the bar for rail FM and compliance? Hit Apply or message us to learn more.