Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person
Master Barista | Chancery | Full Time |Competitive Salary Master Barista A Chancery Lane based award-winning supplier of coffee to the Italian Embassy and recognized within the coffee sector as one of the leading experts is looking for an experienced Master Barista with a good level of latte art and knowledge of the roasting process. Key responsibilities: Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of their employees. Obey all lawful instructions given by the Management and use your best endeavours to promote their interest. Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. Act as a “bridge” between management and barista team members (e.g. keep management team appraise of staff activities, issues, challenges, etc) Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance Address guests concerns, requests or issues either individually or by enlisting the help of management team. The Master Barista must be knowledgeable of the following - Able to dial in the grinder and maintain the coffee machine, it’s temperature checks, flow rate and pressure. Advance knowledge of speciality coffee welcome. They are the “Best Espresso in London” The Times, for a reason, so the company standards must be met at all times. The Master Barista will work with the management to maximise P&L and train other staff to make coffee to the company standards. Vacancy Information: Location: Chancery Salary range: Competitive Salary Job type: Permanent Job Sector: Hospitality Working Hours: Full time Master Barista, Barista, Coffee, Latte Art, Hospitality, Permanent, Chancery
Job Overview We are seeking an experienced Operations Manager to oversee our daily operations and ensure efficiency and productivity within our organisation. Responsibilities - Develop and implement operational strategies, policies, and procedures to improve overall performance - Manage operational budget and expenses effectively - Monitor and analyse operational KPIs to identify areas for improvement - Lead and motivate the operations team to achieve set targets and objectives - Collaborate with other departments to streamline processes and enhance cross-functional communication - Ensure compliance with health and safety regulations in all operational activities Requirements - Proven work experience as an Operations Manager or in a similar role - Strong leadership skills with the ability to inspire and motivate a team - Excellent organisational and time-management abilities - Analytical mindset with problem-solving skills - Knowledge of performance evaluation techniques and key metrics Preferred Skills: - Degree in Business Administration or relevant field - Experience in implementing process improvement initiatives
Pasta Chef We are an authentic Italian restaurant in Barnet. That is why we’re looking for a driven and passionate Chef to join us and to help us offering our best possible dining experience to every single customer. The Role for the new Chef to join us who has a genuine drive, ambition and desire to make it to standout from the rest! As a Chef you will: • Have a keen interest to prep and cook great quality Italian cuisine. • Lead your kitchen, owning all processes including health and safety, stock management, ordering and staff development. • Be able to work in a fast-paced environment. • Have a desire to grow your skills and career as a Chef. • Be financially accountable. • Constantly monitor and develop your kitchen team. • Play a crucial role in helping us achieve our mission •Italian dining experience and ensuring repeat custom. For more information please feel free to contact us.
Maintenance Engineer needed - We are seeking an organised and experienced Maintenance Engineer to support the efficient functioning of our premises. The ideal candidate will be responsible for managing maintenance schedules, conducting repairs, and coordinating with external contractors to ensure a safe and comfortable environment for employees, clients, and visitors. Main Duties and Responsibilities: Take an active role in maintaining the facilities, including undertaking repairs yourself and overseeing contractors when necessary. Work alongside the Facilities and Maintenance Managers to ensure best practices in building management, operations, and health and safety. Provide input on priorities for ongoing refurbishment and maintenance across the estate. Act as the first point of contact for routine and emergency maintenance issues, resolving them efficiently and cost-effectively. Develop strong relationships with suppliers and contractors, ensuring high standards of service. Ensure the building upholds cleanliness and aligns with the company’s brand values. Identify opportunities for cost savings and reducing environmental impact. Oversee contracts for services like security, cleaning, and health and safety, ensuring a coordinated building management strategy. Maintain accurate health and safety records and ensure compliance with current regulations. Building Management: Assist in the development of facilities management policies and procedures. Oversee maintenance schedules for systems such as HVAC, plumbing, electrical, and security. Coordinate with contractors and ensure proper supervision during maintenance, repairs, and renovations. Conduct regular building inspections to identify and address safety hazards. Health & Safety: Ensure compliance with health and safety regulations. Maintain accurate reporting and record management for statutory compliance. Oversee water hygiene and ensure adherence to safety standards. General: Carry out reasonable requests from management within the general scope and purpose of the position, including portering duties as required.
Carpenter BB Contracts Gravesend Job details Here’s how the job details align with your profile. Pay £17 - £21 an hour Job type Full-time Permanent Shift and schedule Overtime Weekend availability Monday to Friday Location London Benefits Pulled from the full job description Company events Company pension Free or subsidised travel Full job description Company description We are a refurbishment and fit-out main contractor located in Rochester operating across London and the South East. We specialise in commercial fit-out projects covering, office, education, hotel and hospitality sectors. Our uncompromising approach to quality has helped us to establish a solid reputation in the industry. Job description We are looking for a fully qualified experienced Carpenter. Someone who can work on-site as part of the team, but also self-sufficient in completing carpentry and general building tasks. We are looking for someone who is adaptable, understands the needs of a project, willing to ‘’roll their sleeves up’’ when required and is fully competent. This person is logical, practical, and uses experience/initiative to both foresee and overcome site-based problems. o Fully qualified and experienced Carpenter o Team Player with a ‘can do attitude’ o Happy to work in London o Hands on – Proactive – Logical Thinker - Problem Solver. o Provides own tools. o Understands the job is not always ‘’carpentry only’’. o Experience in the commercial sector (desirable but not essential). o Strong attention to detail. o Track record of producing quality work. o Health & Safety Awareness – Adhering to Risk Assessments & Method Statements o Qualifications – CSCS o Salary Dependent On Experience Work remotely No Job Types: Full-time, Permanent Pay: £17.00-£21.00 per hour Benefits: Company events Company pension Free or subsidised travel Schedule: Monday to Friday Overtime Weekend availability Application question(s): Are you willing to commute to and from London? (Please be aware majority of our projects are in and around the London area. Company van provided) We are an interiors/fit-out company and at times the role is not always ''solely carpentry based'' and sometimes specific projects demand general building tasks. Are you ok with this? What is your Day Rate Expectation? Experience: Carpentry: 5 years (required) Work Location: In person
Job Overview We're on the lookout for a talented Bartender who loves good cocktails and thrives in a creative, fastpaced enivronment. At Doña, you'll be at the center of delivering an exceptional experience to our guests. Responsibilities - Craft and serve a variety of cocktails, with a strong focus on mezcal-based drinks. - Provide top-tier customer service, ensuring every guest has a memorable experience. - Work with the team to maintain the lively, welcoming atmosphere that Doña is known for. - Keep the bar stocked, clean and organised, following health and safety regulations. Experience - Previous experience as a bartender, preferably with cocktail making experience. - Ability to work in a fast-paced environment. - Proactive and positive attitude, with a love for hospitality and creativity! - Excellent communication and customer service skills. - Flexible availability, including weekdays and weekends.
We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Kitchen assistant to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You;re there to help, and make sure everything is working smoothly. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Who Are You? You re eligible to work in the UK French speaking is a bonus You have minimum 2 years of experience in similar positions You have excellent command of written and spoken English You’re highly customer-focused and get a buzz from making every customer leave happier then when they arrived You have a friendly yet professional communication style What we are looking for: To be passionate about great food, quality ingredients and hospitality Promote good working relationships throughout the team Ensure the efficient and smooth running of the kitchen Experience in supporting a busy kitchen Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times Take responsibility of the health and safety. What do we offer? Fantastic hourly rate Great working environment Free meals on duty Development and career progression Recommend a friend bonus scheme with great bonuses per individual referral Various employee incentives Holiday schemes Job Type: Full-time Salary: £12.50 per hour Benefits: Company events Company pension Employee discount Referral programme If this sounds like you, then send us your CV today!
We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £11 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) - Remote interview process. - Sanitisation, disinfection or cleaning procedures in place - Job Types: Part-time, Permanent - Pay: £11.00 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)
We make almost everything from scratch, so this is a role for a Chef de Partie who has experience working with fresh ingredients and a love for preparing quality dishes. Crafted Pubs is a collection of premium pubs that have the individuality, quirk, warmth, and charm of an independent. Our expansion plans are big, and we are looking for the best people to join on us what is set to be an incredible journey filled with plenty of opportunities. We’re all about rewarding our teams hard work, that’s why… You’ll receive a competitive salary, tronc payments and pension contribution as well as: · The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. · Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. · Wage Stream– Access your wage before payday for when life happens. · Retail discounts –Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more… · Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.– so you can enjoy a weekend away without breaking the bank · Free employee assistance program– Mental Health, well-being, Financial, and Legal support because you matter! As a Chef de Partie, you will… · Be primarily responsible for preparing, cooking, and presenting high quality dishes · Have experience in maintaining kitchen and food safety standards · Communicate clearly with your team in order to provide high-quality dishes to guests on time. What you’ll bring to the kitchen: · Confidence in running a section of the kitchen independently · Experience working in a fast paced, fresh food pub or restaurant · Willingness to get stuck in and learn new skills` Job Types: Full-time, Permanent Pay: £10.50-£14.00 per hour Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Free parking Schedule: Monday to Friday Weekend availability Experience: Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Bartending: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person
Location: London, UK Salary: £38,000 - 39,000 per annum (depending on experience) Job Type: Full-time, Permanent Hours: 40 hours per week Job Description: As the Restaurant Manager, you will be responsible for the smooth and efficient management of the restaurant. Your leadership will play a crucial role in maintaining our high standards of service and driving operational success. Key responsibilities include: - Managing day-to-day operations, including staff supervision, training, and development. - Ensuring the restaurant complies with all health, safety, and food hygiene regulations. - Monitoring financial performance, including budgets, revenue targets, and cost controls. - Driving exceptional customer service standards and handling guest queries or complaints. - Overseeing inventory management, ordering supplies, and managing vendor relationships. - Implementing marketing strategies to boost sales and customer engagement. - Recruiting, training, and scheduling staff to ensure efficient operations. Key Requirements: - Minimum of 3 years' experience in a managerial role within a restaurant or hospitality environment. - Strong leadership and team management skills. - Excellent communication and customer service skills - Must be able to speak basic Japanese & Chinese in order to communciate with staff members Flexibility to work evenings, weekends, and holidays as needed.
Join our Reception Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our Reception & Reservation Team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!
We are seeking a skilled Painter & Decorator on a Sub-Contracting basis for ongoing work. Preferably able to spray and tape and joint, but not essential. Immediate Start. Potential to become permanent. At times, must be prepared to work away for which an enhanced rate will be paid. PLEASE NOTE: WORK ON HOURLY RATE OR ON £PRICE PER JOB. - Must be proficient in all decorating disciplines - Current IPAF Certification - NVQ 2 minimum qualified with 2 years post qualification experience or at least 6 years experience on commercial and residential projects - CIS Registered with UTR - Attention to detail, punctual, reliable and professional. - Valid CSCS Card * Own Tools * Whites * Full PPE - Full UK driving licence and own transport - Public Liability Insurance of at least £1 million Preferable: - Experienced in paint spraying - Experienced in taping and jointing - PASMA - Have current Health & Safety Training certificates (including, but not limited to, Asbestos Awareness, Working at Height)
Job Title: Waiter/Waitress Job Summary: We are seeking enthusiastic and customer-oriented waitstaff to provide exceptional dining experiences for our guests. As a waiter/waitress, you will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced restaurant environment. Key Responsibilities: - Greet and seat guests in a friendly and prompt manner. - Present menus and provide recommendations based on guest preferences. - Take food and drink orders accurately and efficiently. - Serve food and beverages, ensuring timely delivery. - Check in with guests to ensure satisfaction and address any questions or concerns. - Process payments and handle cash or credit transactions. - Collaborate with kitchen staff and management to ensure smooth operations. - Maintain cleanliness and organization of the dining area. - Comply with health and safety regulations. Qualifications: - Previous experience as a waiter/waitress or in a similar role preferred. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Knowledge of food and beverage service and menu items. - Basic math skills for handling payments and making change. - Must be able to work flexible hours, including evenings and weekends. Benefits: - Competitive salary with tips. - Opportunities for advancement and career growth. - Employee discounts on meals and drinks. - A fun and lively work environment.
Job Title: Floor Manager within Commercial Services (Food & Beverage Operations) Salary: £35,000/year Job Type: Full-time Benefits: Monday - Friday, public holidays off, Bank Holidays off, paid overtime Join our dynamic team! We are seeking a highly motivated Floor Manager with a strong hotel background to oversee daily operations, ensuring a seamless guest experience. Key Responsibilities: - Deputise for the Assistant Food Services Manager when needed. - Lead, supervise, and train the team for Club or Event Operations. - Ensure compliance with COSSH regulations and HR procedures, including training and payroll. - Handle financial auditing, banking, POS operations, stock control, and reconciliation. - Assist in fire safety and building evacuation procedures. - Support in achieving sales income and managing operational budgets. - Deliver exceptional customer service, handling reservations, guest inquiries, and complaints. - Maximise staff performance through training, motivation, and feedback. - Ensure health & safety compliance. Key Competencies: - Customer-focused, detail-oriented, and proactive. - Strong leadership, supervisory, and communication skills. - Experience in staff recruitment, training, and rota planning. - Proficiency in Microsoft and industry-recognized PMS systems. - Excellent presentation and customer service skills. Objectives: - Assist in meeting business targets and ensuring operational procedures are followed. - Provide managerial support to the front-of-house team. - Handle customer inquiries, complaints, and administrative duties. - Ensure health and safety procedures are followed Person Specification: - Proven leadership and supervisory experience. - Strong communication skills (written and verbal). - High standards of personal presentation and professionalism.
Support Worker - Supported Accommodation (16-18 Year Olds) Location: London wide Job Type: Full-time / Part-time / Permanent / Temporary Shift Pattern: 7am-3pm, 3pm-10pm, including alternate weekends and Sleep-ins (10pm-7am) We are a supported accommodation provider for young people aged 16-18, offering care and support to help them transition into independent living. We are currently looking for passionate and dedicated Support Workers to join our team. Responsibilities: • Provide day-to-day support to young people, including education, daily living and personal development • Encourage independence and empower young people to achieve their goals • Ensure the safety and wellbeing of residents at all times Requirements: • At least 1 year of experience in Health and Social Care (preferred) • NVQ Level 3 in Health and Social Care (preferred) • Driving Licence (preferred) • Must be authorised to work in the UK Must have UK work reference and Personal reference Must have DBS/update system Benefits: • Competitive hourly rate: (depending on experience) • Annual leave and company pension (Subject to contract) • Fully funded qualifications in Health and Social Care (if applicable) • Wellbeing support To apply, please send your CV
We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** o Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. o Foster a positive and inclusive work environment by coaching, training, and supporting team members. o Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues ** Operational Management:** o Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. o Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. o Monitor inventory levels, and place orders for supplies as needed. o Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** o Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** o Ensure compliance with company policies, procedures, and health and safety regulations. o Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** o Proven experience as a Shift Manager, in a café or hospitality environment. o Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. o Demonstrated ability to lead and motivate a team in a fast-paced environment. o Excellent communication, interpersonal, and leadership skills. o Strong problem-solving abilities and a proactive approach to challenges. o Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. o Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. o Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Assistant Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £36,000 per annum
Tasks required by this job include: - discusses clients requirements, analyses and advises client on appropriate skin care, and applies treatments to the face or body; - massages scalp, face and other parts of the body and carries out spray tanning; - uses waxing, threading, sugaring and other epilation techniques to remove any unwanted body hair; - cleans, shapes and polishes finger and toe nails, applies nail extensions; - applies make-up to hide blemishes or enhance facial features and advises clients on skin care and make-up techniques; - performs specialist treatments for conditions such as acne, applies skin rejuvenation therapies; - recognises problems and refers clients to medical practitioners if appropriate; - advises clients on diet and exercise to assist in weight loss and slimming; - maintains client records, sells and advises on cosmetic products and services, and ensures appropriate health and safety issues are addressed.
About Us: The Golden Anchor is a renowned gastro pub in the heart of Nunhead, known for its unique fusion of traditional British pub food and bold, vibrant Caribbean flavors. We are proud of our Caribbean roots, offering our guests an unforgettable culinary experience in a warm and welcoming environment. With a passion for food and community, The Golden Anchor has become a local favorite, blending the best of both worlds in our cuisine. Role Overview: We are seeking a talented and passionate Chef de Partie to join our kitchen team at The Golden Anchor. In this role, you will be responsible for running a specific section of the kitchen, ensuring the highest standards of food preparation, presentation, and service. Working closely with our Head Chef, you will help deliver dishes that celebrate both British pub classics and Caribbean-inspired creations. If you have a love for dynamic, flavorful cooking and want to be part of a diverse culinary team, this could be the perfect role for you. Key Responsibilities: • Prepare and Cook: Oversee a designated section of the kitchen (e.g., grill, sauté, or garnish), preparing high-quality dishes with attention to detail and consistency. • Caribbean-Inspired Dishes: Assist in creating and perfecting Caribbean-influenced dishes, bringing a taste of the islands to our menu. • Menu Development: Contribute to menu development with creative ideas that align with our Caribbean and British gastro pub theme. • Maintain Standards: Ensure that all food is prepared to the highest standards of quality and presentation, maintaining the pub’s reputation for excellent cuisine. • Team Collaboration: Work closely with the Head Chef and other kitchen staff to ensure smooth kitchen operations, particularly during busy periods. • Health & Safety: Adhere to all food safety and hygiene regulations, ensuring your section operates in line with health and safety standards. • Training & Mentorship: Support junior kitchen staff in their development, offering guidance and sharing your knowledge to maintain a positive team environment. • Stock Management: Assist with ordering and managing stock levels for your section, minimizing waste and ensuring the kitchen runs efficiently. What We’re Looking For: • Previous experience as a Chef de Partie or a similar role in a fast-paced kitchen. • Strong knowledge of British pub food, with an enthusiasm for Caribbean flavors and cooking techniques. • A passion for creating high-quality dishes with a focus on flavor, presentation, and consistency. • Ability to work well under pressure and handle a busy kitchen environment with professionalism. • Excellent communication and teamwork skills, contributing to a positive and productive kitchen culture. • Strong attention to detail, particularly in food preparation, portion control, and plating. • An understanding of food safety and hygiene practices, with relevant certifications (preferred but not essential). What We Offer: • A competitive salary with opportunities for progression within the kitchen team. • A vibrant and supportive working environment in a beloved local pub with a rich cultural heritage. • The chance to develop and showcase your skills, especially in Caribbean-inspired cuisine. • Staff discounts on food and drink, plus a share of tips. • The opportunity to be part of a community-focused pub with a loyal customer base. If you’re a skilled chef with a passion for both Caribbean and British cuisine and you’re eager to make your mark in a vibrant gastro pub, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX
We are seeking compassionate and reliable Care Assistants to join our team. As a Care Assistant, you will provide essential care and support to clients in their own homes, promoting their independence, health, and well-being. You will be a key part of our dedicated team, helping to deliver care that is respectful, dignified, and meets the individual needs of each client. Key Responsibilities: Provide personal care to clients, including assistance with bathing, dressing, toileting, and grooming. Assist with mobility, including moving and positioning clients safely. Support clients with meal preparation, feeding, and hydration. Administer medications as directed and in accordance with care plans. Help with light housekeeping duties, such as cleaning, laundry, and maintaining a safe and tidy environment. Provide companionship and emotional support, promoting mental and social well-being. Communicate effectively with clients, families, and healthcare professionals to ensure the highest standard of care. Document care activities and maintain accurate client records. Follow all policies, procedures, and health and safety guidelines. Qualifications and Skills: Previous experience in a care role is desirable but not essential; training will be provided. A caring, empathetic nature and a passion for helping others. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Flexibility to work various shifts, including evenings, weekends, and holidays. A valid driver's license and access to a vehicle is preferred but not mandatory.
About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!