Internal communication jobs in United Kingdom - Page 5

About us: We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!

The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.

Person Specification We are seeking an Education Consultant who possesses the following qualifications and attributes: Experience: Demonstrated experience in university applications both in the UK and abroad, admissions preparation, and educational consultancy. Knowledge: Proficient understanding of the UK school system, including admissions processes, curricula, and academic requirements. Language Skills: Fluent in Mandarin, with strong communication abilities in both Mandarin and English. General Scope and Purpose of Role This is a very busy and exciting role, which not only focusses on tutoring, and supporting other tutors, but also demands developing a sound commercial approach to providing quality services to our students, and their families. You will have demonstrable tutoring skills, and you will be able to support other tutors. You will also be able to understand the mission and values of the business, and keep these in mind when dealing with external stakeholders, as well as with students and families. Excellent communications skills are key to being successful in this role. Duties and Responsibilities - Act as a key representative of the business to all students and families alike, providing informed professional and courteous responses to external and internal enquiries. - Be mindful of ensuring positive business outcomes for Libra Education at all times in terms of both reputation, and also profitability. - Build effective relationships with students, tutors and families as required, ensuring effective communication, and support at all times. - Build effective professional relationships internally within the business, as well as with commercial partners and external stakeholders. - Liaise effectively with schools, and academic institutions with regards to students, ensuring a holistic approach to tutoring where possible. - Make accurate assessments of students and recommend appropriate products to students and families. - Record assessments appropriately, and ensure they follow Company guidelines. - Create relevant critical education pathways for tutors to follow with students. - Ensure the pathways are documented and communicated appropriately. - Allocate tutor jobs accordingly ensuring effective liaison as appropriate. - Effectively manage and mentor tutors as they carry out their duties providing support as required. - Carry out periodic reviews of tutor effectiveness ensuring that quality standards are met, and that any issues are resolved satisfactorily. - Plan, write and provide resources for lessons. - Keep a repository of lesson plans and resources as appropriate. - Maintain an open approach to the business and to varying duties and responsibilities in general at all times. - This role is likely to undergo development, and therefore the role holder will be expected to remain open to utilising a wide variety of skills and resources in order to develop as the business grows. - Remain committed to self-improvement by conducting self-appraisals after all relevant external meetings and assess strengths and weaknesses and address these accordingly. - Demonstrate a commitment to improvement by maintaining and developing skills in line with emerging organisational needs. £28,000.00- £32,000.00 Education: Bachelor's (required) Work Location: Hybrid Work Job Types: Full-time, Permanent Pay: £28,000.00-£36,000.00 per year Additional pay: Yearly bonus Benefits: Company events Company pension Free fitness classes Sick pay Work from home Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: London, SW6 4LZ: reliably commute or plan to relocate before starting work (preferred) Education: Bachelor's (required) Experience: educational consultancy: 1 year (required) Language: Mandarin and English (required) Work Location: Hybrid remote in London, SW6 4LZ