Debt Recovery Officer
hace 25 días
Nottingham
About the Role Hunter Douglas is a global leader in innovative window coverings and architectural products, recognised for quality, craftsmanship, and industry-leading design. As part of our Finance team, the Debt Recovery Officer plays a key role in safeguarding business cash flow and reducing financial risk by managing the full debt recovery process in-house. You will oversee cases from early-stage arrears through to litigation, enforcement, and final resolution. The role requires a balance of analytical thinking, sound judgement, and confident communication, particularly when managing sensitive or defended matters. Key Responsibilities • Manage a portfolio of overdue accounts through to recovery or closure., • Carry out pre-action communications and negotiate short-term payment plans., • Prepare, issue, and manage County Court claims., • Handle defended claims, including drafting responses and preparing evidence., • Conduct in-house enforcement actions (e.g., warrants, charging orders)., • Assess case risks to determine appropriate enforcement or escalation., • Maintain accurate case records and documentation., • Produce internal reports on recovery performance and enforcement outcomes., • Ensure compliance with data protection requirements., • Engage with debtors professionally and empathetically to encourage repayment.<...