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*About Us:* We are a dynamic staffing and recruitment firm working with leading companies across various industries. Our expertise lies in delivering top-tier talent solutions, and we partner with some of the biggest players in the market to fulfill their hiring needs. *Role Overview:* As an Associate in Client Relations and Business Development, you will play a crucial role in expanding our client base, strengthening relationships, and ensuring seamless client delivery. This role requires strong communication skills, business development acumen, and the ability to interact with senior stakeholders at major organizations. *Key Responsibilities:* Client Interaction & Relationship Management: Engage with decision-makers in major companies to understand their hiring needs and offer tailored recruitment solutions. Business Development: Identify new business opportunities, pitch our services, and onboard clients to drive revenue growth. Follow-ups & Client Servicing: Ensure consistent follow-ups with potential and existing clients to maintain strong relationships and deliver excellent service. Client Delivery Coordination: Work closely with internal teams to ensure smooth execution of recruitment mandates and timely candidate placement. Presentations & Meetings: Travel to client offices as required for presentations, negotiations, and discussions to strengthen business partnerships. Market Research & Strategy: To refine our business approach, stay updated on industry trends, hiring patterns, and competitor activities. *Requirements:* 1-3 years of experience in client interaction, business development, or recruitment/staffing industry. Strong interpersonal and negotiation skills. Ability to communicate effectively with senior stakeholders and decision-makers. Self-motivated with a results-driven approach. Comfortable working remotely with occasional travel for client meetings. Prior experience in recruitment/staffing is a plus. *What We Offer:* Competitive salary with performance-based incentives. Opportunity to work with industry leaders and top-tier clients. A dynamic, remote-first work environment with flexibility. Growth opportunities within the company. If you're a proactive professional with a passion for business development and client relations in the staffing industry, we'd love to hear from you!
Job Title: Event Coordinator – Training Programs Job Summary: We are seeking a detail-oriented and proactive Event Coordinator to manage the planning and execution of our corporate training programs. The ideal candidate will be responsible for coordinating logistics, liaising with trainers and attendees, and ensuring a seamless event experience. Key Responsibilities: • Event Planning & Coordination: • Plan, organize, and oversee all aspects of training events, including venue booking, catering, materials, and scheduling. • Coordinate with trainers, speakers, and facilitators to ensure program objectives are met. • Logistics & Operations: • Arrange necessary equipment (AV, projectors, training materials, etc.). • Manage registration, attendance tracking, and post-event feedback collection. • Ensure smooth execution of virtual and in-person training sessions. • Stakeholder Management: • Act as the main point of contact for attendees, trainers, and vendors. • Communicate event details effectively to all stakeholders. • Budgeting & Cost Control: • Assist in budget planning and manage expenses related to the event. • Ensure cost-effective solutions while maintaining event quality. • Marketing & Promotion: • Support the promotion of training programs through email campaigns, social media, and direct outreach. • Collaborate with the marketing team to maximize attendance. Requirements: • Proven experience in event coordination, preferably within the corporate training or education sector. • Strong organizational and multitasking skills. • Excellent communication and interpersonal abilities. • Proficiency in Microsoft Office and event management software. • Ability to work independently and under pressure to meet deadlines. • Flexibility to travel and work outside regular office hours when required. This role offers an exciting opportunity to contribute to professional development initiatives and ensure high-quality training experiences for participants. If you have a passion for event management and a keen eye for detail, we’d love to hear from you!
Reports to: Chief Operating Officer for Club Revenue Generation & Board Member for Sponsorship Job purpose To manage existing sponsors and recruit new ones. To develop new revenue generating commercial opportunities for the club such as events and venue usage. Main Responsibilities Deliver sponsorship revenue targets for Chinnor RFC in line with the Club’s strategy by growing and diversifying the Club’s range of existing sponsors. Develop new ideas and initiatives on how we can keep find new markets/areas of potential new sponsors. Develop long term relationships with our sponsors – new and existing – to ensure they are retained as sponsors and ensure they have an enjoyable and valuable experience as a result of their sponsorship. Working with our signage partner, manage the Club’s pitch side board and program details for sponsors. Work with Events Manager and social media agency to secure non rugby bookings for the Club’s facilities marquee and Club house facilities. Work closely with the Club senior management to agree the Club’s sponsorship packages each year and the communication of them to potential new sponsors working in conjunction with the social media agency. Manage the international ticket allocation process working with relevant volunteers. To report to the Board on progress each month and potential opportunities.
A salon assistant manager plays a crucial role in the daily operations of a salon. Their responsibilities typically include: 1. Supervision and Leadership : Overseeing staff, providing guidance and support, and ensuring that team members adhere to salon policies and procedures. 2. Customer Service : Ensuring a high level of customer satisfaction by addressing client concerns, managing appointments, and maintaining a welcoming atmosphere. 3. Operational Management : Assisting the salon manager with inventory management, ordering supplies, and keeping the salon well-organized and clean. 4. Staff Training and Development : Helping with the recruitment, training, and mentoring of new staff, as well as facilitating ongoing education for existing employees. 5. Sales and Marketing : Promoting salon services and products, and sometimes handling social media or marketing efforts to attract new clients. 6. Financial Responsibilities : Assisting with budgeting, payroll, and financial reporting to help ensure the salon remains profitable. 7. Problem-Solving : Addressing any operational issues that arise, whether they involve staff performance, customer complaints, or logistical challenges. Overall, a salon assistant manager must possess strong leadership skills, excellent communication abilities, and a keen understanding of the beauty industry to help drive the salon's success.
We are seeking a dynamic Social Media Growth Strategist to drive brand growth through strategic content creation, audience engagement, and business development. This role blends creativity with commercial acumen, ensuring both the agency and its clients achieve maximum visibility, engagement, and revenue. Key Responsibilities: 1. Social Media Strategy & Content Creation - Develop and implement data-driven social media strategies for clients and the agency. - Create high-quality content, including photos, videos, reels, and graphics, tailored for different platforms. - Maintain a consistent brand voice and aesthetic across all social media channels. - Identify and capitalise on trending topics, hashtags, and viral content opportunities. - Utilise SEO techniques, strategic posting schedules, and content optimisation to enhance reach. - Experiment with new formats such as live sessions, behind-the-scenes content, and interactive posts. 2. Community Engagement & Growth - Actively engage with followers by responding to comments and messages to foster relationships. - Develop influencer collaborations and brand partnerships to expand audience reach. - Monitor audience behaviour and refine engagement strategies accordingly. - Implement tactics to drive organic follower growth and increase engagement rates. 3. Business Development & Sales - Identify and approach potential clients who would benefit from social media marketing. - Create and deliver compelling pitches and presentations showcasing social media solutions. - Negotiate contracts and secure new business deals. - Maintain strong client relationships, identifying opportunities to upsell additional services. - Attend networking events, industry meetups, and online forums to generate leads. 4. Analytics & Performance Optimisation - Track and analyse social media performance using analytics tools. - Provide data-driven recommendations to improve content strategy and audience engagement. - Conduct competitor analysis to stay ahead in the market. - Adjust content and advertising strategies based on performance insights. 5. Daily Activities - Plan, create, and schedule content for multiple platforms. - Engage with followers, respond to queries, and interact with potential clients. - Research and brainstorm new content ideas based on emerging trends. - Reach out to potential clients and follow up on business leads. - Monitor campaign performance and make real-time adjustments. - Attend client meetings and provide strategic updates. Required Skills & Qualifications: 1. Advanced Content Creation – Proficiency in video editing, graphic design, and storytelling techniques for social media. 2. Data Analytics & Performance Tracking – Experience with analytics tools such as Meta Business Suite and Google Analytics. 3. Sales & Persuasion – Strong ability to pitch, negotiate, and close deals effectively. 4. Advertising & Paid Campaigns – Knowledge of running and optimising paid ads on Facebook, Instagram, TikTok, and LinkedIn. 5. SEO & Social Media Growth Strategies – Understanding of search engine optimisation (SEO) and platform algorithms. 6. Influencer & Community Management – Experience in building relationships with influencers, brand ambassadors, and online communities. 7. Crisis Management & Reputation Handling – Ability to manage negative feedback and social media crises professionally. 8. Time Management & Multitasking – Capability to handle multiple campaigns and client accounts efficiently. 9. Trend Forecasting & Innovation – Keeping up with emerging trends, platforms, and content innovations. 10. Public Speaking & Presentation Skills – Confidence in delivering presentations, pitches, and client consultations. Performance Metrics: - Growth in follower count and engagement rates. - Client acquisition and retention. - Revenue generated through social media marketing services. - Effectiveness of content and campaign performance. This role is ideal for a results-driven professional who can seamlessly blend content creation with business development, ensuring both the agency and its clients achieve outstanding online success.
Are you a detail-oriented and proactive professional with a knack for sourcing and procurement? We are in search of a Procurement Officer to join our team and play a pivotal role in securing the resources needed to support our operations. Key Responsibilities: · keeps up with market trends and chooses products/services; · assesses budgetary limitations and customer requirements and decides on quantity, type, range and quality of goods or services to be bought; · assesses bids from suppliers, finds suppliers and negotiates prices; · helps negotiate contract with supplier and specifies details of goods or services required; · looks at ways to improve supply networks, presents new ideas to senior management team; · ensures that delivered items comply with order, monitors quality of incoming goods and returns unsatisfactory or faulty items, monitors performance and makes sure targets are met; · works closely with merchandisers who allocate stock and develop sales forecasts; · maintains records and prepares reports as necessary. Requirements · Degree in Business, Supply Chain Management, or a related field; · Minimum of 2-3 years of experience in procurement or supply chain management or a related field; · Strong negotiation and communication skills; · Proficient in procurement software and MS Office suite; · Knowledge of safety and compliance regulations; · Attention to detail and accuracy; · Ability to manage multiple priorities and work under tight deadlines; · Ability to work independently and as part of a team. This is a full-time position with competitive compensation and benefits. If you are a motivated and results-oriented individual with a passion for logistics and warehouse management, we encourage you to apply for this exciting opportunity. Closing date for all applications is 24/04/2025.
marketingJob Overview We are seeking a dynamic and results-driven Marketing Manager to spearhead our marketing initiatives and expand our footprint in the Chinese market. The ideal candidate will have a strong background in digital marketing, particularly in B2C or B2B environments, and a deep understanding of the Chinese education market. This role requires expertise in leveraging Chinese digital platforms (e.g., WeChat, Weibo, Douyin, Xiaohongshu), analysing market trends, and crafting innovative marketing strategies tailored to Chinese audiences. Duties Develop and execute comprehensive marketing strategies to promote Hola Hola Limited’s services to Chinese students and their families. Manage and optimise campaigns across Chinese social media platforms, search engines, and other digital channels. Collaborate with UK-based teams to align marketing efforts with company goals and ensure consistent brand messaging. Conduct market research to identify trends, opportunities, and challenges in the Chinese education sector. Build and maintain relationships with key stakeholders, including educational institutions, agents, and influencers in China. Monitor and analyse campaign performance, providing actionable insights to improve ROI. Stay updated on the latest marketing tools, technologies, and best practices in the Chinese market. Experience Proven experience in digital marketing, preferably within the education or international student recruitment sector. Strong knowledge of Chinese digital marketing platforms and tools (e.g., Xiao hong Shu, Tiktok, Weibo). Excellent communication skills in both Mandarin and English, with the ability to create compelling content for Chinese audiences. Analytical mindset with the ability to interpret data and translate it into effective marketing strategies. Creative thinker with a passion for innovative marketing approaches. Strong organisational skills and the ability to manage multiple projects simultaneously. If you are passionate about driving results through innovative marketing strategies and possess the required skills, we encourage you to apply for this exciting opportunity as a Marketing Manager.
About the Role: We are seeking a passionate and skilled Sushi Chef to join our team at Radio Roof Top – a vibrant and stylish venue located in the heart of Covent Garden at ME London. In this role, you will be responsible for crafting high-quality, innovative sushi dishes and upholding the highest standards of food safety and presentation. Key Responsibilities: Prepare a variety of traditional and contemporary sushi dishes following our menu guidelines. Ensure strict adherence to food safety and hygiene standards. Collaborate effectively with the kitchen team to deliver timely and efficient service. Contribute ideas for menu development and creative dish presentations. Assist with daily kitchen tasks, including stock management and cleanliness. Key Requirements: Proven experience as a Sushi Chef, ideally in a fast-paced, high-end hospitality environment. knowledge of Japanese cuisine and sushi preparation techniques. Ability to work well under pressure while maintaining a keen eye for detail. Excellent teamwork and communication skills. Familiarity with relevant health and safety regulations in food preparation. What We Offer: A competitive hourly rate of around £15 per hour plus tronc, reflecting current market standards. The opportunity to work at a trendy rooftop venue in Covent Garden with breathtaking views. A dynamic, creative, and supportive work environment with potential for career growth. How to Apply: If you are passionate about sushi and want to join a forward-thinking culinary team, please submit your CV along with a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
Are you in the Market for a new role? Do you have a passion for exceptional guest service and experience leading a shift? Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. As our new Supervisor, you will receive: A competitive salary ranging from £14.50 to £15.45 per hour (depending on experience). Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday with an additional paid day off for your birthday. As our new supervisor, you be supporting the management team by being the leader on the floor. You will be assisting your floor and bar team to deliver peak experiences to our guests, engaging with big groups and escalating any concerns or issues to the rest of the management team. We are looking for individuals who truly have an engaging energy who can interact with our guests and lead our team on both the bar and the floor. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees
Position: Shop Manager Location: 60 Springett Avenue Type: Full-time Key Responsibilities: - Oversee daily operations of the shop, ensuring smooth and efficient processes. - Manage staff schedules, training, and performance to maintain high customer service standards. - Monitor inventory levels, order stock, and maintain relationships with suppliers. - Ensure visual merchandising aligns with company standards and enhances customer experience. - Handle customer complaints, queries, and feedback professionally. - Track and analyze sales performance, identifying areas for improvement. - Implement promotional activities and marketing initiatives to boost sales. - Ensure the shop complies with health and safety regulations. - Manage cash handling, sales reconciliation, and financial reporting. Requirements: - Previous similar experience in retail management but not necessary OR willing to get 4 weeks of training for role - Strong leadership and organizational skills. - Excellent communication and interpersonal abilities. - Knowledge of inventory management and POS systems. - Ability to work under pressure and multitask. - Customer-focused with a problem-solving attitude. MUST REQUIREMENTS - Be able to load - unload stock and deliveries on weekend basis, take deliveries from warehouse - MUST HAVE FULL UK DRIVING LICENSE AND OWN CAR** - Be able to speak Hindi Language for day to day activities with directors of business
The employee will be responsible for managing and operating a hairdressing business, overseeing day to-day operations, and ensuring high-quality service delivery. Key duties include hiring, training, and supervising staff, managing budgets, ordering supplies, and maintaining health and safety standards. The salon owner is also involved in marketing and promoting services, building customer relationships, and ensuring client satisfaction. Additionally, they may provide hairdressing services such as cutting, styling, and coloring. Business management, financial planning, and adhering to industry regulations are essential aspects of the role. This position requires strong leadership, organizational, and communication skills, along with a deep knowledge of the hairdressing industry.
Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.
Our client is a UK market leader in designing, installing, and maintaining integrated security, fire, communications, and life safety systems for commercial and industrial clients Salary: £30,000 - £39,000 per year Job Type: Permanent, Full-time Schedule: Monday to Friday, 8-hour shifts, with overtime opportunities About the Role: We are seeking a skilled and dedicated Fire & Security Installation Engineer to join our team. In this role, you will be responsible for installing Fire, Intruder Alarm, and CCTV systems across a variety of commercial and industrial environments. They currently have 2 positions across the UK for experienced Fire Alarm Service Engineers. Birmingham and West Midlands Key Responsibilities: · Installation of Fire, Intruder Alarm, and CCTV systems · Fault finding, repairs, and participation in the "On-Call" rota · Maintain accurate and high-standard company documentation · Collaborate effectively with a team of engineers · Ensure compliance with SSAIB/NSI and Health & Safety (ECS/CSCS) standards Requirements: · Minimum 2 years of installation experience (Fire & Security systems) · Strong communication, time management, and customer service skills · Ability to work independently and as part of a team · Familiarity with SSAIB/NSI regulations and Health & Safety requirements · Positive security screening and a clean disclosure report · Valid UK driving licence (max 6 points) · Willingness to travel (minimal overnight stays) Desirable Product Knowledge: · Intruder Alarm Systems: Galaxy, Texecom, Orisec, HKC · CCTV Systems: Videcon, Hikvision, Dahua (IP & AHD) · Fire Systems: Advanced, Hochiki · Networking & Communications: Emizon21, Dualcoms, Ubiquiti What We Offer: · Competitive salary with overtime and on-call allowances · Company van, fuel card, and mobile phone · Company pension scheme · 20 days holiday plus bank holidays · Engineering team bonus scheme If you are an experienced Installation Engineer looking for an exciting opportunity with a reputable company, we would love to hear from you!
✨ Internship Opportunity – Business Strategy & Operations Intern ✨ Support a growing ADHD Coaching & Wellness Business | Remote / Hybrid (London-based preferred) Are you a creative, strategic thinker with a passion for business growth and operations? I’m looking for an ambitious intern to work directly with me to shape the next phase of my ADHD coaching and wellness business. About the Role: This internship is perfect for someone who wants hands-on experience in business development, strategic planning, and operations management within a purpose-led business. You’ll help me refine and streamline my offers, improve systems, and develop new growth strategies. Key Responsibilities: ✅ Audit current business structure, offers, and revenue streams ✅ Develop and implement growth strategies ✅ Create systems to track client progress, bookings, and revenue ✅ Assist with creating new packages or programmes ✅ Support content planning and marketing strategy ✅ Research partnership or collaboration opportunities ✅ General business operations support What I’m Looking For: ✔️ A business, marketing, or operations student/graduate (or equivalent experience) ✔️ Someone passionate about personal development, coaching, or mental health ✔️ Creative thinker with strong problem-solving skills ✔️ Organised and proactive with great communication skills ✔️ Comfortable working remotely and independently ✔️ Knowledge of ADHD or neurodiversity is a bonus (but not essential) What You’ll Gain: 🌱 Hands-on experience building and growing a purpose-driven coaching business 🌱 Mentorship and exposure to the coaching and wellness industry 🌱 Flexible, remote working with the potential for ongoing paid work Duration: 3-6 months (part-time, flexible hours) – with the potential to grow into a paid role Location: Remote, but ideally London-based for occasional meet-ups Start Date: ASAP If this sounds like you, or you’d love to be part of a growing wellness brand—apply with a CV and short note on why you’re the perfect fit
We are seeking a motivated and dynamic Sales Representative to join our team in our Slough location! The ideal candidate will possess a strong drive for success and a passion for delivering exceptional customer service. As a Sales Representative, you will be responsible for building and maintaining relationships with clients, identifying their needs, and providing tailored solutions to meet those needs. This role requires excellent communication skills, time management abilities, and a keen understanding of sales processes.
We are looking for a dedicated Manager for Avobar Chiltern. The ideal candidate is a brand ambassador, embodying values of the daytime dining, lifestyle brand, with a philosophy around balanced living. The ability to effectively train and lead the team, knowledge of the market and operations optimisation with a view to business growth and scaleability are key. WHAT WE OFFER - be a part of a long-anticipated new opening in one of the most desirable locations in London - great growth potential - be a part of a larger international family - daytime operation (no late shifts) WE ARE LOOKING FOR - enthusiasm - reliability - a "people person" - excellent communication skills - team leader - business mind
We are seeking a motivated and dynamic Sales Representative to join our team. The ideal candidate will possess a strong drive to succeed and a passion for delivering exceptional customer service. This role involves engaging with clients, understanding their needs, and providing tailored solutions to enhance their experience. If you have excellent communication skills and a knack for negotiation, we want to hear from you! Responsibilities Develop and maintain relationships with new and existing clients. Identify customer needs and provide appropriate solutions. Conduct presentations and product demonstrations to potential clients. Negotiate terms of sales and close deals effectively. Collaborate with the marketing team to align sales strategies with promotional activities. Maintain accurate records of sales activities and customer interactions in the CRM system. Provide exceptional customer service by addressing inquiries and resolving issues promptly. Manage time effectively to meet sales targets and deadlines. Requirements Proven experience in a sales or customer service role is preferred. Strong communication skills in English, both verbal and written. Excellent organisational skills with the ability to manage multiple tasks simultaneously. Ability to drive results through effective negotiation techniques. Proficient in IT, including familiarity with CRM software and Microsoft Office Suite. Strong time management skills to prioritise tasks efficiently. A proactive approach to problem-solving and a willingness to learn. Join us as we strive for excellence in sales, providing our clients with unparalleled service while advancing your career in a supportive environment.
Southern Land London Ltd is a leading property management and maintenance company based in the heart of London. We provide a comprehensive range of services to property owners, including management, maintenance, cleaning, and promotional support for rental properties. With a strong commitment to excellence and customer satisfaction, we are dedicated to setting new industry benchmarks. As part of our expansion, we are seeking a Projects Manager (Advertising) to oversee and execute innovative marketing and advertising campaigns that enhance our brand presence and drive engagement. This is an exciting opportunity for a creative and results-driven professional to contribute to the company’s growth by developing strategic advertising initiatives. Key Responsibilities: Develop and implement advertising and promotional strategies for our property portfolio. Manage marketing campaigns across digital and traditional media channels. Collaborate with internal teams and external partners to create compelling advertising content. Conduct market research to identify trends and opportunities for brand positioning. Monitor campaign performance and optimize strategies based on data insights. Manage project timelines, budgets, and resources to ensure efficient execution. Requirements: Proven experience in advertising, marketing, or project management, preferably in property or real estate sectors. Strong understanding of digital and traditional advertising channels. Excellent communication, negotiation, and project management skills. Ability to think creatively and strategically to drive brand awareness. Proficiency in marketing tools, analytics, and content creation platforms. A proactive and results-driven mindset with the ability to multitask. Why Join Us? Be part of a dynamic and growing company in the heart of London. Opportunity to lead exciting projects and make a direct impact. Competitive salary and professional growth opportunities.
About the Role We are looking for a Purchasing Consultant to develop and manage procurement strategies for mainly luxury goods. The ideal candidate will have experience in procurement, preferably within the luxury sector, and Mandarin language proficiency to effectively liaise with East Asian clients. Key Responsibilities - Develop luxury goods procurement strategies to support the team in making well-informed purchasing decisions. - Establish and maintain strong supplier relationships, negotiate contract terms, and oversee supply chain management. - Identify and mitigate supply chain risks, implementing proactive strategies to ensure a seamless procurement process. - Conduct market analysis, gaining in-depth insights into consumer preferences and industry trends to refine procurement strategies. - Assist in managing procurement budgets, optimising cost control measures, and improving overall efficiency. - Maintain accurate procurement records, ensuring compliance with international trade regulations and relevant legal requirements. - Prepare purchase orders and coordinate with suppliers to ensure timely deliveries. - Stay informed about international trade policies, including tariffs and import regulations, to guarantee procurement compliance. - Deliver excellent customer service by assisting clients in selecting luxury goods and providing a first-class shopping experience, all while working towards sales targets. - Preference will be given to candidates who are proficient in Mandarin and can effectively communicate with clients from East Asia. What We Are Looking For A bachelor’s degree or higher in Business Management, Supply Chain Management, or a related field is preferred. At least two years of experience in procurement or sales, ideally within the luxury goods industry. Fluency in Mandarin to facilitate effective communication with East Asian clients. Strong data analysis skills, with the ability to develop cost-optimisation strategies and assess market trends. Proficiency in procurement software and Microsoft Office. Knowledge of international trade regulations and compliance requirements. Excellent negotiation, communication, and organisational skills. Ability to make quick, strategic decisions in a high-pressure environment and manage supply chain disruptions effectively.
About Us Total Task Consultancy delivers premium security, facilities management, and concierge services to high-net-worth individuals, households, private companies, public sector organisations and NGOs throughout the UK. The Role We are seeking a motivated Sales Executive to join our team on a contract basis. This flexible arrangement offers the opportunity to represent our premium services while maintaining independence. Key Responsibilities • Develop new business opportunities through networking and lead generation • Represent Total Task Consultancy at client meetings and industry events • Create tailored proposals that address specific client requirements • Build and nurture relationships with potential and existing clients • Work closely with our operations team to ensure seamless service delivery • Provide regular updates on sales activities and market insights Requirements • Proven sales experience, preferably in security, facilities management or related services • Strong networking abilities and excellent communication skills • Self-motivated with a results-driven approach • Professional demeanour and presentation • Knowledge of the UK security or facilities management sector (desirable) • Valid UK driving licence Contract Details • Initial 6-month contract with potential for extension or permanent position • Competitive day rate plus performance-based incentives • Flexible working hours with minimum commitment of 3 days per week • Equipment and resources provided • Regular support from our in-house team To discuss this opportunity further, please send your CV and a brief introduction. Total Task Consultancy values diversity and welcomes applications from all qualified individuals.
Job Summary: We are looking for a highly skilled and creative Product Development Chef – Cakes & Pastries to lead the innovation and development of our dessert offerings at Caffe Concerto. This role involves researching global trends, experimenting with new flavors and designs, and continuously improving our cake and pastry selection to maintain our competitive edge in the market. ** Key Responsibilities:** • Develop and refine new cakes, pastries, and desserts that align with market trends and Caffe Concerto’s premium brand. • Create innovative and commercially viable products that can be produced at scale in our production kitchen. • Design and launch seasonal and event-specific product lines, ensuring a fresh and dynamic menu throughout the year (Christmas, January detox, Valentine’s Day, Mother’s Day, Pancake Day, Easter, Spring, Summer, etc.). • Conduct research on customer preferences, emerging flavors, and international dessert trends. • Work closely with the procurement team to source high-quality ingredients while ensuring cost-effectiveness. • Standardize recipes and procedures to maintain consistency across all locations. • Collaborate with marketing and content teams to showcase new products. • Train pastry chefs and kitchen staff on new recipes and techniques. • Maintain high hygiene and quality control standards in accordance with food safety regulations. ** Requirements:** • Proven experience as a Pastry Chef, preferably in product development. • Strong knowledge of modern cake decorating techniques and international pastry trends. • Creative mindset with a passion for innovation. • Ability to manage multiple projects and work under deadlines. • Excellent communication and collaboration skills. • Familiarity with cost control and menu engineering. Job Title: Product Development Chef – Cakes & Pastries ** Location:** Production Kitchen (Primarily) & Multiple Locations (for Training & Presentations) ** Salary:** Competitive, based on experience 40k to 55k Per Anum ** Job Type:** Full-time
Job Title: Recruitment Consultant Location: Dartford Office Salary: £38,700 per annum Company: Prowiden Recruitment About Us: Prowiden Recruitment is a rapidly growing recruitment agency specializing in healthcare, trade, warehouse and logistics, construction, and engineering sectors. We connect top-tier talent with businesses across the UK, offering cost-effective staffing solutions while ensuring candidates achieve better career opportunities. Job Overview: We are seeking a Recruitment Consultant to join our team at our Dartford office. The ideal candidate will have previous recruitment experience, excellent communication skills, and a proactive approach to sourcing and placing candidates. This is an exciting opportunity to be part of a growing company with a strong presence in the UK and India. Key Responsibilities: • Manage the end-to-end recruitment process, from sourcing to placement. • Proactively source candidates using CV databases, job boards, LinkedIn, and referrals. • Conduct interviews and pre-screenings to assess candidates’ suitability. • Build and maintain strong client and candidate relationships. • Ensure all compliance checks are completed, including right-to-work and reference verification. • Work closely with our UK and India-based teams to streamline recruitment operations. • Meet and exceed placement targets while delivering high-quality service. • Stay updated on market trends and recruitment best practices. Requirements: • Previous experience in recruitment (healthcare, trade, or logistics preferred). • Strong communication, negotiation, and relationship-building skills. • Ability to work in a fast-paced environment and meet recruitment targets. • Experience with recruitment tools like Reed, CV-Library, and LinkedIn. • Knowledge of UK immigration processes (preferred but not essential). • A proactive, results-driven mindset. Benefits: • Competitive £38,700 salary. • Work from our Dartford office, with a collaborative team environment. • Career growth and development opportunities. • The chance to be part of a fast-growing recruitment company. If you’re an ambitious recruiter looking for your next opportunity, we’d love to hear from you! Apply now to join Prowiden Recruitment.
Job Summary: Caffe Concerto is seeking a Product Development Chef – Savory Menu to lead the innovation and enhancement of our food offerings. This role is crucial for ensuring our menu remains fresh, exciting, and aligned with modern culinary trends, helping us stand out in a competitive market. The ideal candidate will have expertise in hot food, seasonal menus, and high-volume production, ensuring that every dish is both innovative and commercially viable. ** Key Responsibilities:** • Develop and test new hot and savory dishes for breakfast, lunch, and dinner menus, ensuring a balance between classic flavors and modern trends. • Create innovative, scalable, and commercially viable dishes suitable for high-volume production. • Introduce seasonal and event-specific menus throughout the year, including Christmas, January health-conscious options, Valentine’s Day, Mother’s Day, Easter, Spring, Summer, and beyond. • Innovate with seasonal ingredients to create dynamic, high-quality dishes. • Collaborate with procurement to source premium ingredients while managing costs effectively. • Standardize recipes and ensure kitchen teams can replicate them consistently across multiple locations. • Work closely with operations and training teams to ensure seamless implementation of new menu items. • Support marketing efforts by providing insights and ideas for showcasing new dishes. • Ensure all new products meet food safety and quality standards. ** Requirements:** • Experience as a Head Chef or Product Development Chef in a high-quality restaurant, café, or production kitchen. • Strong knowledge of hot food preparation, seasonal menus, and modern culinary trends. • Ability to create visually appealing, flavorful, and scalable dishes that fit the Caffe Concerto brand. • Strong leadership and communication skills. • Ability to work under pressure and manage multiple projects simultaneously. • Familiarity with menu engineering, cost control, and food production at scale. Location: Production Kitchen (Primarily) & Multiple Locations (for Training & Presentations) ** Salary:** £45,000 – £60,000 per year (depending on experience) ** Job Type:** Full-time
AI Consultant 📍 Location: In-Office (Dartford, UK) 💰 Salary: £49,400 per annum 🕒 Hours: Monday to Friday, 8 AM – 4 PM 🕒 Employment Type: Full-Time About Us Prowiden Recruitment is a fast-growing recruitment agency specializing in placing top talent across healthcare, trade, logistics, construction, and engineering sectors. As we continue to integrate technology into our recruitment processes, we are looking for an AI Consultant to drive innovation, optimize hiring strategies, and enhance efficiency through artificial intelligence and automation. Role Overview We are seeking a tech-driven and analytical AI Consultant to enhance our talent acquisition process using AI-powered tools. You will play a crucial role in implementing automation, improving candidate sourcing, and leveraging AI-driven data analytics to refine recruitment strategies. This is an in-office role based in Dartford Key Responsibilities • AI-Powered Recruitment: Implement and optimize AI tools to streamline candidate sourcing, screening, and shortlisting. • Process Automation: Develop automation workflows to improve applicant tracking, interview scheduling, and engagement. • Data Analysis & Insights: Use AI-driven analytics to predict hiring trends, optimize recruitment strategies, and enhance decision-making. • AI Chatbots & Candidate Engagement: Deploy and manage AI-powered chatbots to improve communication with candidates and provide real-time support. • Bias Reduction & Compliance: Ensure AI-driven recruitment processes align with ethical hiring standards and reduce bias. • Recruitment Marketing: Leverage AI for programmatic job advertising, personalized job recommendations, and social media outreach. • Training & Support: Educate HR teams on AI recruitment tools and monitor adoption to ensure effectiveness. Skills & Experience Required • Strong understanding of AI applications in recruitment, including machine learning, automation, and chatbot technologies. • Experience with AI-powered applicant tracking systems (ATS) and HR software. • Proficiency in data analytics and predictive hiring trends. • Knowledge of ethical AI practices and bias reduction in hiring. • Strong problem-solving skills and the ability to optimize recruitment workflows. • Excellent communication skills and the ability to work collaboratively with recruitment teams. • Prior experience in HR tech, talent acquisition, or AI-driven recruitment is a plus.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Duties and Responsibilities: · Conducting market research to understand customer preferences, market trends, and competitive landscape. · Analysing sales data, customer feedback, and market conditions to inform marketing strategies. · Developing and implementing marketing plans and strategies to achieve business objectives. · Setting marketing goals, budgets, and timelines. · Building and maintaining a strong brand image. · Ensuring consistent brand messaging across all marketing channels. · Creating and managing marketing campaigns, including digital, print, and in-store promotions. · Organizing and managing promotional events, product launches, and other marketing activities. · Coordinating with sales, product development, and other departments to align marketing efforts. Skills and Experience: · Ability to analyse market trends, customer behaviour, and campaign performance · Excellent verbal and written communication skills · Bachelor's &/Master’s degree or a related study and experience · Developing strategies to enhance customer engagement and loyalty · Proficiency in Google Analytics, social media insights, and other relevant software · Highly organised with a keen attention to detail.
We are a small family business looking for the hardest thing to find these days, a hard working honest person. Driving license and right to work in UK it's a must. We are seeking a dynamic and results-driven B2B Sales Representative to join our team in the stone industry. The ideal candidate will be responsible for driving sales, building relationships, and developing new business opportunities within the construction, architectural, and design sectors. Key Responsibilities: • Business Development: Identify and pursue new business opportunities by targeting key accounts within the construction, architecture, and design industries. • Sales Strategy: Develop and execute sales strategies to meet and exceed monthly and quarterly sales targets. • Client Relationship Management: Build and maintain strong relationships with current and prospective clients, offering tailored solutions to meet their stone product needs. • Product Knowledge: Stay up to date with the latest stone products, trends, and industry developments to provide expert advice and recommendations to clients. • Negotiations & Contract Management: Lead negotiations, draft quotes, and finalize contracts to secure business deals. • Customer Service: Provide exceptional post-sales support, ensuring customer satisfaction and addressing any issues or concerns. • Market Research: Conduct market analysis to understand industry trends, competitive landscape, and customer demands. • Reporting: Maintain accurate records of sales activities, customer interactions, and market trends in CRM software. • Collaboration: Work closely with marketing, logistics, and production teams to ensure smooth order fulfillment and product availability. Qualifications: • Proven experience in B2B sales, preferably in the stone, construction, or building materials industry. • Strong understanding of stone products, applications, and market dynamics. • Excellent communication, negotiation, and interpersonal skills. • Ability to develop and maintain long-term customer relationships. • Results-oriented with a strong focus on achieving sales targets. • Ability to work independently as well as part of a team. • Bachelor’s degree in Business, Marketing, Construction, or related field (preferred). Preferred Skills: • Knowledge of stone sourcing, supply chain management, and production processes. • Experience working with architects, contractors, and designers. If you’re passionate about sales and the stone industry, and are looking to make a significant impact within a growing organization, we encourage you to apply!
Job Summary: The Business Development Manager (BDM) for a construction company is responsible for identifying and securing new business opportunities, building strong client relationships, and contributing to the overall growth of the company. This role requires deep knowledge of the construction industry, an ability to spot emerging trends, and a strong track record in acquiring new projects. The BDM will play a key role in driving revenue through bidding on new construction projects, managing client relationships, and collaborating with project management teams to ensure the company’s services meet market needs. Key Responsibilities: Market Research & Strategy Development: Conduct market research to identify new business opportunities within the construction industry, including public and private sector projects. Stay up-to-date on trends in construction, including technology, regulations, and industry best practices. Develop and implement business strategies to target potential clients, including developers, government agencies, and private sector organizations. Lead Generation & Prospecting: Identify and prospect potential clients in the construction sector, including real estate developers, government bodies, architects, and engineers. Generate leads through various channels, such as industry events, networking, referrals, and online platforms. Build a solid pipeline of future projects through aggressive business development tactics. Client Relationship Management: Establish and maintain strong relationships with key decision-makers, including architects, contractors, project managers, and developers. Understand client needs and develop customized proposals that align with their vision and budget. Ensure the smooth communication of project requirements between clients and internal teams throughout the bidding and construction phases. Proposal Development & Tender Submissions: Lead the preparation and submission of competitive bids and proposals for new construction projects. Collaborate with estimators, project managers, and other internal stakeholders to prepare accurate and compelling proposals. Negotiate terms and conditions with clients to finalize contracts and secure project awards. Project Tracking & Reporting: Monitor ongoing projects and their profitability, providing feedback and support to the project management team to ensure deadlines and budgets are met. Regularly report on business development activities, lead conversion rates, and sales achievements to senior management. Ensure the company’s goals are met by maintaining and tracking sales targets and pipeline performance. Industry Networking & Partnerships: Represent the company at industry events, conferences, and trade shows to increase visibility and establish new business connections. Build strategic partnerships with other construction firms, subcontractors, and industry professionals to enhance the company’s service offerings and expand market reach. Collaboration with Internal Teams: Work closely with project managers, engineers, and estimators to ensure alignment on project scope, timelines, and budgets. Provide market insights and client feedback to assist in refining company offerings and improving overall service quality. Required Skills & Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field. Minimum of 5 years of experience in business development, sales, or project management within the construction industry. Proven track record of securing new business and achieving sales targets in construction. Strong knowledge of construction processes, bidding, and project management. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple clients and projects simultaneously. Familiarity with construction software, CRM tools, and Microsoft Office Suite. Preferred Qualifications: Knowledge of local, state, and federal construction regulations and permitting processes. Established network of contacts within the construction industry, including developers, general contractors, and subcontractors. Experience with public and private sector projects, including government contracts and commercial developments. Familiarity with cost estimation software and project management tools. Working Conditions: Full-time position with occasional travel to client sites, construction sites, and meetings. Office-based, with the possibility of remote work depending on company policy. Flexibility in working hours, with occasional evening or weekend work depending on project deadlines or events.
About Us: At Taj Jewels, we craft timeless treasures that celebrate life's special moments. Our collections reflect elegance, craftsmanship, and a passion for exquisite design. As we grow, we're on the lookout for a dynamic and driven Sales Manager to lead our team and contribute to our success. Role Overview: As a Sales Manager, you’ll play a pivotal role in driving sales, building customer relationships, and ensuring that our customers receive a world-class experience. Key Responsibilities: Develop and execute sales strategies to meet or exceed revenue goals. Foster strong relationships with customers, ensuring outstanding service. Analyze sales data and market trends to refine strategies and identify opportunities. Collaborate with marketing and merchandising companies to optimize product offerings and promotions. Represent the Taj Jewels brand with professionalism and passion. Qualifications: Proven experience as a Sales Manager or in a similar leadership role. Strong understanding of the luxury retail or jewelry market (preferred). Exceptional leadership, communication, and interpersonal skills. Results-oriented with a track record of exceeding targets. Ability to analyze data and make informed business decisions. Skills: Sales & Business Development – Ability to drive sales, achieve targets, and implement effective upselling and cross-selling strategies. Jewellery Product Knowledge – Expertise in diamonds, gold, and fine jewellery, including certifications, trends, and craftsmanship. Customer Relationship Management (CRM) – Strong communication skills to build long-term client relationships, handle VIP customers, and provide personalized service. Negotiation & Leadership – Skilled in closing deals, managing objections, and leading a sales team to achieve performance goals.
Leadenhall Law Firm is a top15 Conveyancing law firm in London, partnering with some of the biggest agents in and around London. Our mission is to become within the top 2 Conveyancing law firms by the end of 2025. Not only do we have an excellent reputation in the market we pride ourselves by offering an outstanding service to both clients and agents. As a Fee Earner you will be responsible for managing your own caseloads and after 3 months of service you will be allocated a Paralegal to help maintain the administration. Role Description - Managing your own caseloads - Communicating with clients to receive instructions and give advice - Researching details about the property & legal owner - Drafting official contracts on behalf of your client - Working closely with agents and other solicitors - Keeping official records of payments and contracts - Working with Land Registry documents and title deed - Carrying out checks prior to drafting contracts - Dealing with mortgage transfer deeds Essential Skills - Good knowledge of residential conveyancing on both leasehold and freehold - Excellent communication skills - Good case management experience - Able to prioritise and manage high caseloads - Able to work independently and within a team Benefits - 25 days holiday + 1 day for your birthday / closed for Christmas - Hybrid working after 3 months - Private Healthcare - 20% bonus in first 12 months and 33% thereafter - Pension
We are recruiting for a position of a General Manager for our pub in South East London. The Brunel is located in Rotherhithe near Canada Water and it is wet only pub with external pizza offer. You should be experienced at General Manager level in similar establishments. Longevity in previous roles is essential. Live in GENERAL MANAGER – South East - London - £27000 - £30000, performance related bonuses up to £10000 a year, free accommodation. Potential to grow as Multi Site Manager / Area Manager role for all our 3 pubs. General Manager Role: Stand out operator from quality-led backgrounds as General Manager. Full understanding of structure, processes, and procedures in volume establishments Recruitment. HR issues. Excellent product knowledge. Able to offer a personal touch Marketing to promote the establishment. We are looking for a general manager to run a cool, community hub, with friendly persona to become part of that community. This site is wet led with a big emphasis fun and events. About the company: We are small independent pub company with 3 sites in the London area with a huge sense of fun, focused on great customer service, high class & relaxed ambience. Best of luck ☀️ The Brunel Management Team
We are looking for an experienced** Freelance Social Media** Manager to elevate our online presence and drive engagement across multiple platforms. This role is ideal for a freelancer or agency with a strong background in hospitality, food, and beverage marketing, who can craft compelling content and implement effective social media strategies. Key Responsibilities: - Develop & Execute Strategy: Create a dynamic social media strategy aligned with our brand identity and business goals. - Content Creation: Produce high-quality, engaging content (visual and written) tailored to each platform, showcasing our food, beverages, and hospitality experience. - Community Management: Grow and manage our social media presence, engaging with followers and maintaining a consistent brand voice. - Performance Tracking: Analyse social media metrics, generate reports, and provide insights for continuous improvement. - Industry Trends: Stay updated on food, beverage, and hospitality trends, leveraging them to enhance our content strategy. Requirements: - Proven experience managing social media for hospitality, food, or beverage brands preferred. - Strong content creation skills, including graphic design, video editing, and copywriting. - Proficiency in social media management tools and analytics platforms. - Ability to work independently and develop a strategic approach to social media growth. Offer & Application: We are open to proposals within the budget range of £1,000 – £1,500, depending on the scope of services offered. If you’re interested, please submit: ✔ Your proposal outlining your approach ✔ Portfolio showcasing relevant work ✔ A brief strategy outline tailored to our brand Due to JobToday limits - we can not provide our HR email until we begin chatting. We look forward to hearing from you :) TBP
Restaurant Floor Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualiCed staf members and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exempliCes all of the following: Objectives of this role Oversee restaurant operations and ensure a smooth Jow Maintain a positive restaurant culture Create work schedules that align with the restaurant’s needs Ensure proper compliance with restaurant hygiene regulations Train new employees to help them meet the restaurant’s expectations Interact with diners and build positive rapport with diferent types of people Responsibilities Manage and keep up smooth restaurant operations Supervise both kitchen staf and wait staf, providing necessary feedback Write daily budget reports on both revenue and costs Communicate with diners and mitigate potential conJicts Organize and take stock of restaurant supplies Maintain weekly and monthly payroll for staf Enforcing safety protocols Recruiting, training and supervising staf. Agreeing and managing budgets. Creating staNng rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Preparing and presenting staNng/sales reports. Keeping statistical and Cnancial records. Assessing and improving proCtability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Skills and quali9cations Proven work experience in a restaurant setting Demonstrated customer service skills Understanding of Cnancial management Strong knowledge of restaurant management software Ability to memorize and explain the restaurant’s menu Willingness to work Jexible hours Preferred quali9cations Clear verbal communication skills Organization skills Ability to stand and walk for long periods of time Clear attention to detail Problem-solving skills Knowledge of current food and beverage trends Minimum Quali9cations (Education, Experience, Skills) High school diploma, GED certiCcate, or demonstration of suNcient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certiCcation or college degree preferred. Previous restaurant experience required. Previous management experience required. Willingness to work mornings, evenings and weekends as required. Excellent guest service to treat patrons like family. Strong communication skills to train and motivate employees. Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary ofered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5- hour working week Bene9ts: Competitive salary Pension contributions Accommodation ofers Internal progression and career development opportunities Collaborative and inclusive work environment Sociable social working environment REPORTING The Restaurant Manager will report to the Director
Job Title: Sales Executive Location: 163 City Road, London, England, EC1V 1NR Job Type: Full-time, On-site About Us TANG TECHNOLOGY CONSULTANCY LTD is a consulting company that provides smart home consulting services and marketing services. The company's mission is: Committed to providing clients with professional and efficient smart home solutions and innovative marketing strategies, helping businesses enhance their market competitiveness and achieve sustainable growth.. We are currently seeking a dynamic and results-driven Sales Executive to join our growing team. This role offers an exciting opportunity to drive business growth, build strong client relationships, and contribute to the success of our consultancy services. Role Overview As a Sales Executive, you will be responsible for identifying new business opportunities, developing client relationships, and driving revenue growth. You will work closely with internal teams to create strategic business plans and expand our market presence. Key Responsibilities: · Identify and develop new business opportunities through market research, networking, and lead generation. · Build and maintain strong client relationships, understanding their needs and offering tailored consultancy solutions. · Develop and implement sales strategies to increase revenue and expand our client base. · Conduct market analysis to identify trends, competitors, and potential areas for growth. · Collaborate with internal teams to develop proposals and presentations for prospective clients. · Manage the full sales cycle, from initial contact to contract negotiation and closing deals. · Represent the company at industry events, conferences, and networking functions. · Maintain accurate records of leads, sales activities, and client interactions using CRM tools. Candidate Requirements: · Previous experience in business development, sales, or client relationship management (preferably in consultancy or professional services). · Degree in Business, Marketing, or a related field is preferred but not mandatory. · Strong communication and negotiation skills, with the ability to engage and influence clients. · Proven ability to develop and execute sales strategies that drive revenue growth. · Excellent market research and analytical skills to identify business opportunities. · Highly self-motivated, goal-oriented, and capable of working independently. · Proficiency in Microsoft Office and CRM software. Salary & Benefits: Salary: £38,000 - £45,000 per year Benefits: · Performance-based bonus structure · Company-sponsored events and networking opportunities · Pension scheme · Convenient transport links Work Schedule: · Monday to Friday · Holiday entitlement · Occasional weekend availability as required Additional Perks: · Performance-based incentives · Career growth opportunities within the company
Restaurant Manager THE ROLE At Elizabethan Cottage Tandoori Restaurant we strive to provide stellar dining experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations; hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Restaurant Manager is the heart of our team, promoting amazing service and driving sales. Elizabethan Cottage Tandoori Restaurant is seeking a highly adaptable leader for Restaurant Manager. The ideal candidate exemplifies all of the following: Objectives of this role • Oversee restaurant operations and ensure a smooth flow • Maintain a positive restaurant culture • Create work schedules that align with the restaurant’s needs • Ensure proper compliance with restaurant hygiene regulations • Train new employees to help them meet the restaurant’s expectations • Interact with diners and build positive rapport with different types of people Responsibilities • Manage and keep up smooth restaurant operations • Supervise both kitchen staff and wait staff, providing necessary feedback • Write daily budget reports on both revenue and costs • Communicate with diners and mitigate potential conflicts • Organize and take stock of restaurant supplies • Maintain weekly and monthly payroll for staff • Enforcing safety protocols • Recruiting, training and supervising staff. • Agreeing and managing budgets. • Creating staffing rotas. • Planning menus. • Ensuring compliance with licensing, hygiene and health and safety legislation. • Promoting and marketing the business. • Handling customer enquiries and complaints. • Taking reservations. • Greeting and advising customers. • Preparing and presenting staffing/sales reports. • Keeping statistical and financial records. • Assessing and improving profitability. • Liaising with customers, employees, suppliers, licensing authorities and sales representatives. • Making improvements to the running of the business and developing the restaurant. Skills and qualifications • Proven work experience in a restaurant setting • Demonstrated customer service skills • Understanding of financial management • Strong knowledge of restaurant management software • Ability to memorize and explain the restaurant’s menu • Willingness to work flexible hours Preferred qualifications • Clear verbal communication skills • Organization skills • Ability to stand and walk for long periods of time • Clear attention to detail • Problem-solving skills • Knowledge of current food and beverage trends Minimum Qualifications (Education, Experience, Skills) • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred. • Previous restaurant experience required. • Previous management experience required. • Willingness to work mornings, evenings and weekends as required. • Excellent guest service to treat patrons like family. • Strong communication skills to train and motivate employees. • Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule. Salary offered: £ 31200 per annum to £38700.00 Working Hours: The annual salaries for these jobs are based on a 37.5-hour working week Benefits: • Competitive salary • Pension contributions • Accommodation offer • Internal progression and career development opportunities • Collaborative and inclusive work environment • Sociable social working environment REPORTING • The Restaurant Manager will report to the Directors SOC writing Manage and keep up smooth restaurant operations;supervise both kitchen staff and wait staff, providing necessary feedback; Write daily budget reports on both revenue and costs; Communicate with diners and mitigate potential conflicts; Organize and take stock of restaurant supplies; Maintain weekly and monthly payroll for staff; Enforcing safety protocols; Recruiting,training and supervising staff; Agreeing and managing budgets; Creating staffing rotas; Planning menus;Ensuring compliance with licensing, hygiene and health and safety legislation; Promoting and marketing the business; Handling customer enquiries and complaints; Taking reservations; Greeting and advising customers;Keeping statistical and financial records; Assessing and improving profitability; Liaising with customers, employees, suppliers, licensing authorities and sales representatives; Making improvements to the running of the business and developing the restaurant.
Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.
Hiring: Lettings Manager & Property Consultant “ £39,000 per Annum We are seeking an experienced and proactive Lettings Manager & Property Consultant to join our dynamic team. This role offers an exciting opportunity to manage the lettings process, build strong client relationships, and contribute to the success of a thriving property business. Key Responsibilities: • Overseeing the end-to-end lettings process, ensuring efficiency and compliance • Developing and maintaining strong relationships with landlords and tenants • Providing expert market advice and property consultancy services • Negotiating tenancy agreements and ensuring smooth transactions • Staying up to date with industry regulations and market trends Requirements: • Proven experience in property lettings and consultancy • Strong negotiation and communication skills • Ability to manage multiple properties and work in a fast-paced environment • A client-focused approach with a commitment to delivering high-quality service • Knowledge of relevant property legislation and best practices What We Offer: • Competitive Salary, £39,000 per annum • Career Development , Opportunities for professional growth • Supportive Team, Work in a collaborative and dynamic environment If you are a motivated property professional looking for your next challenge, we would love to hear from you. Apply now!
We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our bustling Fish and Chips shop. As the Restaurant Manager, you will be responsible for ensuring smooth operations, delivering excellent customer service, managing a motivated team, and maintaining high standards of food quality and cleanliness. You will be the face of the restaurant and play a key role in delivering an outstanding dining experience to our valued customers. Key Responsibilities: Operations Management: Oversee the daily operations of the restaurant, ensuring everything runs efficiently and meets our quality standards. Customer Service: Ensure an excellent dining experience for customers by addressing inquiries, handling complaints, and maintaining high service standards. Team Leadership: Lead, train, and motivate restaurant staff, including cooks, servers, and cleaners, ensuring the team works cohesively and productively. Inventory and Ordering: Manage inventory levels, order supplies, and ensure all ingredients and materials are fresh, properly stored, and used efficiently. Quality Control: Monitor food preparation and presentation to ensure the highest quality of fish and chips is served to customers. Health & Safety Compliance: Maintain a safe and clean environment, ensuring compliance with health and safety regulations, including food handling and cleanliness standards. Financial Management: Oversee the restaurant's budgeting, staffing costs, and daily financials, ensuring profitability while maintaining quality. Scheduling: Create and manage staff schedules to ensure adequate coverage for peak hours and minimize labor costs. Marketing and Promotions: Assist with marketing efforts and promotional campaigns to attract customers and drive sales. Reporting: Track and report on operational performance, sales, customer feedback, and other key metrics to ownership/management. Qualifications: Previous experience in a restaurant management role (preferably in a fast-casual or quick-service environment). Strong leadership, organizational, and communication skills. Knowledge of food safety and health regulations. Ability to manage and motivate a team in a fast-paced environment. Strong customer service and conflict-resolution skills. Financial acumen with experience managing budgets and costs. Flexibility to work evenings, weekends, and holidays as needed. Preferred Qualifications: Experience in the food industry, particularly in a fish and chips or similar establishment. Knowledge of point-of-sale (POS) systems and scheduling software. A passion for high-quality food and excellent customer service. Why Join Us: Competitive salary and performance-based bonuses. Friendly and supportive work environment. Opportunity for growth and advancement within the company. A chance to lead a well-loved local business and make a direct impact on its success. If you are passionate about food, customer service, and leading a team, we’d love to hear from you! Apply today to become part of our team and help create a memorable dining experience for our community.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
We are hiring 4 new agents! About Us: We are a dynamic property agency specializing in connecting flat-share seekers with ideal properties across London. Our extensive portfolio and innovative approach set us apart in the real estate market. Role Overview: As a Lettings Negotiator, you will play a pivotal role in matching clients with properties that meet their needs. Your responsibilities will include marketing properties on various platforms, managing inquiries, conducting viewings, and negotiating terms to finalize deals. Key Responsibilities: 1. Market properties effectively across social media and property platforms. 2. Respond promptly to inquiries and provide detailed property information. 3. Arrange and conduct property viewings with potential tenants. 4. Negotiate tenancy terms to achieve favorable outcomes for all parties. 5. Maintain up-to-date knowledge of the London rental market and property legislation. 6. What We’re Looking For: 7. Energetic & Self-Motivated: Driven to achieve and exceed targets. 8. Knowledgeable: Familiarity with London Boroughs and the local property market. 9. Excellent Communicator: Strong verbal and written English skills. 10. Experience: Background in customer service, sales, or the lettings industry is desirable but not essential. What We Offer: 1. Comprehensive Training: Full training provided to equip you for success. 2. Career Advancement: Opportunities for rapid career progression for high performers. 3. Diverse Team: Work within a young, multicultural environment. 4. Attractive Compensation: Commission-based salary structure with additional bonuses. How to Apply: If you're passionate about real estate and eager to thrive in a competitive market, we'd love to hear from you. Apply now and come for an interview!!
L&C Consultant Limited is a leading financial services provider committed to delivering tailored solutions and expert guidance to help clients achieve their financial goals. We are seeking a highly motivated Account Manager (Public Relations) to join our team and play a key role in managing our public relations and advertising initiatives. Key Responsibilities: Develop and execute strategic public relations and advertising campaigns to enhance brand visibility and engagement. Collaborate with clients, internal teams, and external agencies to define campaign objectives, timelines, and budgets. Oversee advertising operations across multiple platforms, ensuring campaigns align with business goals and client expectations. Analyze and interpret market data, campaign performance metrics, and customer insights to optimize PR strategies. Provide expert advice on marketing and advertising techniques for new and existing financial services. Requirements: Proven experience in public relations, advertising, or account management. Strong communication and interpersonal skills with the ability to build lasting client relationships. Excellent project management skills, with the ability to handle multiple campaigns simultaneously. Data-driven mindset with proficiency in campaign analysis and reporting. Knowledge of financial services and industry trends is a plus. If you are a results-driven professional with a passion for public relations and advertising, we would love to hear from you!
Office Manager/Receptionist – Private Family Office Located in the Mayfair area, our private family office provides an exceptional environment where professionalism and discretion are key. We are seeking an Office Manager/Receptionist to join our team on a 1-year contract to cover for maternity leave. As a key part of our operations, you will ensure the smooth running of our office while creating a positive experience for our team and visitors. This is a full-time, in-office position requiring your presence Monday to Friday, from 09:00 to 18:00, with flexibility to adjust hours as needed. Tasks and Responsibilities As the first point of contact for visitors, your responsibilities will be varied and essential to the daily functioning of the office. Key responsibilities include: Welcoming visitors into the office with professionalism and warmth. Handling incoming calls, emails, correspondence, and directing them appropriately and ensuring timely responses. Coordinating schedules, appointments, and meeting rooms, including preparing and setting up meeting spaces for visits and video conference calls. Managing the office space to ensure it remains tidy, organised, and presentable at all times. Overseeing and management of office supplies and inventory. Maintaining accurate records of office activities, supplier contracts, and administrative files. Overseeing office supplies inventory and placing orders as needed to maintain stock levels. Assisting in the organization and execution of office events, conferences, or special projects. Coordinating with building management for maintenance needs. Acting as a liaison between vendors, service providers, and the family office to ensure seamless operations. Required Skills and Knowledge To excel in this role, we expect a combination of organisational capabilities, clear communication, and a proactive approach to problem-solving. Familiarity with professional office environments is essential. The ideal candidate will possess: Proven experience in a similar Office Manager, Receptionist, or administrative role. Excellent interpersonal and communication skills, both written and verbal. Strong organizational skills with the ability to manage multiple priorities effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). A professional demeanour with a high level of discretion and confidentiality. Ability to work independently, take initiative, and adapt to changing priorities. Benefits We believe in creating a supportive and rewarding work environment that reflects the values of our family office. You can look forward to: A competitive salary aligned with market standards in London. A beautiful and convenient Mayfair office location with excellent transport links. Regular working hours (Monday to Friday, 09:00 to 18:00), with flexibility depending on business needs. A supportive and professional work culture that values mutual respect.
Duties and Responsibilities: - Develop, implement, and manage social media strategies across various platforms including Facebook, Twitter, Instagram, and LinkedIn. - Create engaging content tailored to each platform that aligns with the brand's voice and objectives. - Monitor social media channels for trends, customer feedback, and engagement opportunities. - Analyse performance metrics to assess the effectiveness of campaigns and adjust strategies accordingly. - Manage online communities by responding to comments, messages, and inquiries in a timely manner. - Stay updated on industry trends and emerging technologies to keep the brand at the forefront of social media marketing. - Coordinate public relations efforts to enhance brand reputation and visibility. Skills/Qualifications - Proven experience in social media management and public relations is essential. - Strong understanding of various social media platforms and their respective audiences. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work independently as well as collaboratively within a team environment. - Proficiency in using social media management tools and analytics software. - Creative mindset with the ability to generate innovative ideas for content creation. - Strong organisational skills with the ability to manage multiple projects simultaneously. .
We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Key Responsibilities: Develop and implement strategic marketing plans for FMCG products. Conduct market research and consumer analysis to identify trends and opportunities. Manage brand positioning and ensure alignment with company goals. Plan and execute product launches, advertising campaigns, and promotional activities. Collaborate with sales and product development teams to drive revenue growth. Monitor and analyse key performance metrics, ensuring marketing effectiveness. Work with digital marketing teams to optimize online presence and engagement. Manage budgets and allocate resources for maximum ROI. Build relationships with distributors, retailers, and key stakeholders. Requirements: Minimum 5 years of marketing experience in the FMCG industry. Bachelor's degree in Marketing, Business, or a related field. Strong understanding of consumer behaviour and FMCG market trends. Experience in Social Media digital marketing, brand management, and trade marketing. Excellent communication, leadership, and analytical skills. Ability to work in a fast-paced, dynamic environment.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
A Shop Supervisor in an online retail e-commerce business plays a crucial role in ensuring smooth operations, customer satisfaction, and efficient team management. Below are the key duties and responsibilities: 1. Team Management Supervise Staff: Oversee the performance of customer service representatives, warehouse staff, and other team members. Training: Train new employees on company policies, product knowledge, and customer service standards. Scheduling: Create and manage work schedules to ensure adequate coverage during peak hours. Performance Reviews: Conduct regular performance evaluations and provide feedback to team members. 2. Customer Service Issue Resolution: Handle escalated customer complaints and ensure timely resolution. Quality Assurance: Monitor customer interactions to ensure high service standards are maintained. Feedback Collection: Gather customer feedback to identify areas for improvement. 3. Operations Management Order Fulfillment: Oversee the order processing, packaging, and shipping to ensure timely delivery. Inventory Management: Monitor stock levels and coordinate with suppliers to replenish inventory as needed. Quality Control: Ensure products meet quality standards before they are shipped to customers. 4. Sales and Marketing Support Promotions: Assist in implementing online sales promotions and marketing campaigns. Product Listings: Ensure accurate and appealing product descriptions and images on the e-commerce platform. Sales Analysis: Analyze sales data to identify trends and recommend strategies to boost sales. 5. Technology and Systems Platform Management: Oversee the functionality of the e-commerce platform, ensuring it is user-friendly and up-to-date. Data Security: Ensure customer data is handled securely and in compliance with data protection regulations. System Troubleshooting: Address technical issues related to the e-commerce platform and coordinate with IT support if necessary. 6. Reporting and Analytics Performance Metrics: Track key performance indicators (KPIs) such as order accuracy, delivery times, and customer satisfaction. Reporting: Prepare regular reports on sales, customer service performance, and operational efficiency. Data Analysis: Use analytics tools to gain insights into customer behavior and sales trends. 7. Compliance and Policies Policy Enforcement: Ensure all team members adhere to company policies and procedures. Regulatory Compliance: Stay updated on e-commerce regulations and ensure the business complies with legal requirements. 8. Vendor and Supplier Coordination Supplier Relations: Maintain good relationships with suppliers and negotiate terms to ensure cost-effectiveness. Vendor Management: Oversee the performance of third-party vendors, such as logistics partners. 9. Continuous Improvement Process Optimization: Identify inefficiencies in operations and implement improvements. Innovation: Stay updated on industry trends and recommend new technologies or strategies to enhance the business. 10. Communication Internal Communication: Facilitate clear communication between different departments (e.g., marketing, warehouse, customer service). External Communication: Serve as a point of contact for external stakeholders, such as suppliers and logistics partners. Key Skills and Qualifications: Strong leadership and team management skills. Excellent communication and customer service skills. Proficiency in e-commerce platforms and tools. Analytical skills to interpret sales data and performance metrics. Problem-solving abilities to address operational challenges. Knowledge of inventory management and order fulfillment processes. By effectively managing these duties and responsibilities, a Shop Supervisor can significantly contribute to the success and growth of an online retail e-commerce business.