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  • Night Manager
    Night Manager
    hace 2 días
    Jornada completa
    Cambridge

    Night Manager, Hyatt Centric Cambridge & Locke Cambrige Job Overview: Reporting to the Front Office Manager, you will be responsible for ensuring a smooth and efficient operation of the hotel during nights and its various departments, enabling the provision of hassle-free and quality service to our guests at all times. I aim to be an ambassador for the hotel and the Hyatt brand and to represent the general manager and senior team when they are not present in the hotel. This role operates on 5 shifts a week, 2 days OFF. Your duties and responsibilities will include: Dealing with, supporting and coordinating with any emergency situation (fire, downtime, accident, breakdown or failure of hotel systems, lift entrapment, etc.) Complete Duty Management duties, relevant to day or night throughout the Hotel with particular attention paid to lobby management, Food & Beverage outlets, Concierge and Front Desk Area. Strive to ensure a first-class initial impression of the hotel, and assist any guest-facing issues, or having problems before, during or after their stay Log any information in the DM log, in order to track and follow up on any guest issues, or any reoccurring or new problems arising. Responsibility for the overall care, hospitality and service given to our customers throughout their stay. To maintain communication with Housekeeping, to ensure that the hotel inventory is fully covered and all guest rooms are serviced and inspected To ensure hotel inventory is continuously updated by Housekeeping and sufficient guest rooms of each type are always available for guests’ arrivals. To liaise with Chief Engineer / Duty Engineer regarding rooms OOO/OOS, and follow up on progress. Be highly visible in the hotel lobby and outlets, proactively approach guests and check for satisfaction. Ensure all guests receive prompt, efficient and courteous service and all requests and comments are followed up. Deal with all guest queries and complaints and ensure that all queries and problems are dealt with in a satisfactory manner. To be fully conversant with all matters relating to fire prevention, dealing with fire or bomb hoaxes and any other fire, life & safety-related matter. What it looks like; Be the “go to person” to ensure that we are taking care of our guests and teams well-being during the evening Being an authority on local goings-on and inspiring guests with new ideas Being a friendly face and go-to person for guests, contractors and visitors Recruiting, onboarding and training top notch talent Leading the Night House Host team and empowering them to own their role as face of the hotel Coaching and being accountable for the front-of-house team, including rota management and setting SMART objectives Encouraging open communication, including regular team meetings and one-to-ones with the Night House Host team and being part of wider team meetings Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a competitive salary per annum, bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit • £32000.00 to £33000.00 per year

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  • Facilities Coordinator
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    Facilities Coordinator
    hace 4 días
    Jornada completa
    Cambridge

    About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete for a leading technology client. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You’ll Do: • Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats., • Acknowledge all client inquiries and collect work orders., • Collect information reports to find out performance and progress status., • File work orders, proposals, department files, and other paperwork submitted by vendors., • Monitor activities that happen outside the building, such as proper waste disposal and recycling., • Follow instructions, short correspondence, and memos and ask clarifying questions., • Respond to common inquiries or complaints from clients, co-workers, and supervisors., • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion., • Impact through clearly defined duties, methods, and tasks are described in detail., • Deliver own output by following defined procedures and processes under close supervision and guidance. What You’ll Need: • Ability to follow basic work routines and standards in the application of work., • Communication skills to exchange straightforward information., • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc., • Strong organizational skills with an inquisitive mindset., • Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

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  • Chef De Partie
    Chef De Partie
    hace 20 horas
    Jornada completa
    Cambridge

    We’re looking for a skilled and reliable chef, at Hyatt Centric Cambridge, who stay calm under pressure, work in a structured way, and have a strong eye for quality. You will take pride in preparing great food, supporting a smooth service, and creating dishes that guests remember. Reporting to the Head Chef, you’ll be an important part of the kitchen team and play a key role in delivering the Locke dining experience every day. You’ll bring consistency, energy, and craftsmanship to the kitchen, helping create the kind of meals guests want to come back for. Duties as a Chef de Partie: Manages a specific section of the kitchen, ensuring consistent preparation and presentation of dishes to the highest standard. Oversees daily stock control, and coordinates with other sections for smooth kitchen operations. Maintains cleanliness, organization, and compliance with food safety and hygiene regulations at all times. Trains and supervises commis chefs and junior staff, providing guidance and ensuring professional development. Key Responsibilities: Food Preparation & Cooking Prepare and cook high-quality dishes while following the brand’s recipes and standards. Menu Development Support the creation of new menu items and contribute to daily specials. Kitchen Organisation Keep the kitchen clean, always organised and running smoothly. Team Collaboration Work closely with the kitchen and front-of-house teams to ensure seamless operations. Food Safety & Hygiene Follow all food safety and hygiene standards consistently. You’ll succeed in the above with: Proven experience as a Chef in a cafe/small restaurant or similar setting Proficiency in preparing a variety of dishes with attention to detail Knowledge of food safety regulations Ability to work well in a team environment Culinary qualifications are a plus About you You are a talented and reliable chef with experience managing a specific kitchen section. You maintain high culinary standards, work efficiently under pressure, and support the team in delivering exceptional dishes. Previous experience in a professional kitchen is essential. Just some of the benefits you will enjoy as a Chef de Partie - bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO, Cove and Hyatt Centric – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit • £14.00 to £14.00 per hour plus service charge & tips

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