Position Title: Supported Living Service Manager 📍 Location: North West London 📅 Start Date: Available for Immediate Start 💼 Employment Type: Full-Time, On-Site Position Overview We are currently looking for an experienced and driven Supported Living Manager to lead the development of a new supported living provision based in North West London. This is a fantastic opportunity to take on a strategic leadership role during the initial setup phase of the service. You will be responsible for overseeing day-to-day operations, while also playing an integral role in the start-up process, including creating policies, shaping service frameworks, and helping to build adult placement capacity. The service will support individuals with: Mental Health needs Learning Disabilities Autism Spectrum Disorders Challenging Behaviour Broader Complex Support Needs We’re seeking someone with a passion for person-centred care and a strong background in supported living who can confidently contribute from day one. Key Duties and Responsibilities Lead the setup, planning, and launch of a new supported living service Contribute to the design and rollout of care policies, risk protocols, and quality standards Manage care delivery in alignment with CQC expectations and safeguarding frameworks Supervise recruitment, staff management, and training processes Actively support placement building and ensure appropriate referrals Collaborate with professionals, local authorities, families, and other stakeholders Promote independence, inclusion, and personalised care across the service Monitor service performance, compliance, and operational effectiveness Skills and Experience Required Background in managing supported living services for adults with complex needs Demonstrated success in building or scaling placements and service capacity Experience participating in or leading service start-ups Excellent team leadership and staff coordination abilities Strong understanding of safeguarding, person-led support, and CQC compliance Relevant qualification in Health & Social Care (e.g., NVQ Level 5 or equivalent) or Experience doing of management Practical problem-solver with a calm, confident approach Committed to promoting dignity, safety, and empowerment for every service user What We Offer The chance to take a leading role in shaping a new supported living service A collaborative and supportive leadership team Rewarding work with genuine impact Competitive pay, based on qualifications and experience 📩 How to Apply: If this opportunity resonates with your values and experience, please forward your CV along with a short expression of interest outlining why you’d be a great fit for this role.
🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍♀️ Reports To : Danielle, Salon Owner 🧑🤝🧑 Supervises : Nail Techs, Hair Stylists, Front Desk
Job Opportunity: Lead Nail Technician / Salon Manager We are seeking a talented, passionate, and experienced Lead Nail Technician to join our dynamic team in a managerial role. This is a unique opportunity for someone who not only excels in delivering exceptional nail services but also has the leadership skills to support, guide, and grow a team. If you’re ready to take the next step in your career and help shape a thriving, client-focused salon environment—we want to hear from you! Key Responsibilities Nail Services: Provide a full range of nail treatments, including manicures, pedicures, gel application, extensions, and nail art. Keep up-to-date with the latest nail trends, designs, techniques, and industry products. Deliver flawless, high-quality services with attention to detail and customer preferences. Maintain the highest hygiene and safety standards for every service and workstation. Team Leadership & Management: Oversee the daily operations of the nail department, ensuring a smooth and professional workflow. Train, mentor, and support team members to help them grow in skills and confidence. Create staff schedules, manage rotas, and ensure adequate coverage during busy periods. Lead by example, promoting a positive team culture and high-performance standards. Assist with recruitment, onboarding, and development of new team members. Ensure all team members follow salon policies, hygiene standards, and service protocols. Monitor inventory, manage stock levels, and coordinate with suppliers for nail products and tools. Handle client feedback professionally and resolve any issues to ensure a positive experience. Qualifications Proven experience as a Nail Technician, with a recognized UK qualification (e.g. NVQ, VTCT, or City & Guilds). Previous leadership or supervisory experience in a salon environment is highly desirable. Strong understanding of nail products, tools, trends, and services. Excellent interpersonal and communication skills. A natural leader who is professional, approachable, and solution-oriented. Ability to manage time effectively and handle busy schedules with ease. Passionate about delivering a memorable and personal client experience. What We Offer Competitive salary with performance-based incentives and bonuses. Opportunity to take on a leadership role in a growing and forward-thinking salon. A supportive and creative work environment where your input is valued. Ongoing training and opportunities for personal and professional development. Work alongside a friendly, passionate, and collaborative team. If you’re ready to lead with confidence and continue to deliver outstanding nail services, we’d love to welcome you to our team!