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! Location: Hybrid near Oakley Start date: ASAP Work Arrangement: Contract - 12 months with the view to extend Job Description Planet Pharma are working with a global pharmaceutical organisation focused on discovering, developing and delivering innovative medicines that improve health outcomes for people around the world. The company specialises in areas such as diabetes, obesity, neuroscience, oncology and immunology, and is known for combining scientific research with large‑scale manufacturing and patient‑centred solutions. With a long history in the industry, it is recognised for its strong ethical standards, commitment to innovation and emphasis on improving the lives of patients through advanced therapies and medical breakthroughs. Role Purpose The Virtual B2B Associate serves as the first point of contact for inbound customer requests within the obesity private market. Acting as a customer triage function, the role manages enquiries received through multiple channels, including field teams, email, web, phone and events, assesses and prioritises them based on customer needs and potential, and either resolves them directly or routes them to the appropriate internal teams or approved digital resources. By applying a structured triage framework, this role ensures customer demand is handled efficiently, enabling high‑touch support to be focused on priority accounts and ensuring a consistent, professional and compliant customer experience. Key Responsibilities: Customer Intake & Qualification • Serve as the initial contact point for inbound customer enquiries across all channels., • Conduct structured discovery discussions to understand:, • The customer’s service model and care offering, • Business size, scale and growth potential, • The urgency, type and complexity of support required, • Apply a defined triage and prioritisation framework to segment requests objectively., • Initiate digital engagement journeys and provide input to brand teams on customer needs and interactions. Triage & Routing • Address straightforward enquiries related to on‑label, clinical aspects of the product using approved materials., • Route priority accounts and complex requests to the appropriate internal teams (e.g., brand teams, B2B specialists, medical information, MSLs, or digital‑only pathways)., • Direct non‑priority or repeatable enquiries to approved digital content and self‑service resources., • Provide clear, concise handover notes to ensure efficient follow‑up by internal stakeholders. Customer Experience & Governance • Deliver a professional, consistent and compliant customer experience across all touchpoints., • Ensure all shared information aligns with the latest approved materials., • Accurately document interactions, decisions and outcomes in relevant tracking tools or CRM systems., • Maintain strict adherence to internal policies, compliance requirements and ethical standards Requirements: • Experience in a Pharmaceutical Sales representative role and obtained ABPI Certification (Advanced Professional Programme for Industry Personnel), • Familiarity with ABPI Code of Practice or similar compliance frameworks., • Experience in a customer‑facing, triage, coordination, or operational role (healthcare, pharmaceutical, or regulated environments preferred)., • Strong communication and listening skills, with the ability to conduct structured discovery conversations. Desired: • Knowledge or experience in Diabetes, Obesity, or related therapy areas., • Experience supporting brand or marketing activities in a regulated environment., • Experience with promotional materials approval systems, such as Veeva PromoMats If this role isn’t suitable for you, please let us know if you can refer anyone – any recommendations are much appreciated! Planet Pharma offers a competitive referral scheme so you will be rewarded for your help! About Planet Pharma Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognized by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Director of Organic Search All potential candidates should read through the following details of this job with care before making an application. • Salary to £80k + benefits This opportunity is with a multi-award-winning SEO and digital marketing agency with offices in London and Dubai. They work with high-growth brands across competitive industries including finance, iGaming, and eCommerce, delivering data-driven SEO campaigns that drive real commercial results. The Opportunity This is a senior leadership role owning the full organic search offer across SEO, content, link building, AI search and digital PR. This is not a management role disguised as a directorship. This is a genuine leadership position for someone who wants to shape the direction of an agency. They are a digital marketing agency specialising in regulated industries, including iGaming and financial services. They have been operating since 2008 and are in the middle of a significant transformation. They are investing significantly in growth across the UK, Middle East and Southeast Asia, aiming to double ARR over the next two-to-three years. The Director of Organic Search will be central to that growth. The role sits at the intersection of vision, strategy and delivery. You will own the organic search vertical: its performance, its people, its output and its reputation. You will work alongside the Managing Director to shape agency strategy, and alongside the sales team to help win and retain clients. What They Are Looking For Someone who is known in the industry. Someone who has built things, grown things, and has the credibility to walk into a boardroom or onto a stage and represent the agency with authority. If you are the kind of person who quietly does good work but avoids the spotlight, this probably is not the right fit. They need someone who combines technical depth with commercial instinct and personal brand. What You Will Do • Own the strategic direction of organic search; Define what services they offer, how they deliver them, and where they take them next. This includes SEO, content, outreach, link building, digital PR, and LLM/AI visibility., • Lead and grow the team; You will inherit an existing team and have the scope to restructure, recruit and develop it. This means hiring senior talent, building career paths, and creating a culture where people do their best work., • Drive client performance; Every client on an organic search retainer is your responsibility. Not the day-to-day delivery, but the strategy, the quality, and the results. When a client is underperforming, you are the person who fixes the approach., • Win new business; Support pitches, lead strategy presentations, and help close deals. Your credibility and expertise will be a direct factor in whether prospects choose them over the competition., • Elevate the agencys reputation; Contribute to the agencys thought leadership through LinkedIn, speaking engagements, podcasts, industry events and media. You will be a visible representative of the company in the search community., • Shape commercial strategy; Work with the MD and CEO on pricing, packaging, service development and growth planning. This is not a siloed role. You will have a seat at the table where decisions about the future of the business are made., • Build and refine processes; Improve how they onboard clients, how they report, how they deliver, and how they retain. You will own the search delivery within it. You have at least 810 years of search experience across SEO, content and digital PR, with a significant portion at senior or director level in an agency environment. You have worked with global or nationally recognised brands and can demonstrate measurable commercial impact from your work. You have deep experience across technical SEO, content strategy, link building, and digital PR. You do not need to be the best at each, but you need to understand every discipline well enough to lead it. You have a visible industry presence. You speak at events, contribute to publications, appear on podcasts, or maintain an active and respected LinkedIn profile. You are known in the organic search community. You have experience in regulated industries such as iGaming and financial services. This is not essential, but it would be a significant advantage given their specialism. You are commercially minded. You understand how agency economics work, how to price services, and how to connect organic search performance to client revenue. You are a natural leader. People want to work for you, not because of your title, but because you make them better at their jobs. You have the energy and the fire. This is a transformation role. They are not looking for someone who wants to maintain the status quo. They want someone who wakes up thinking about how to make things better. What This Role Is Not This is not a head of role with a director title. You will not spend your days in spreadsheets doing keyword research. You will have a team. Your job is to set the direction, raise the standard, and make sure the output is exceptional. This is also not a pure people management role where you sit in meetings all day. You will be expected to stay close to the work, to understand what is happening on client accounts, and to step in when the strategy needs your expertise. The best people they have seen are the ones who can zoom out to the big picture and focus into the detail when it matters. Why Regulated Industries Matter Our clients operate in sectors were getting it wrong is not just a missed ranking. It can mean regulatory action, reputational damage, or legal consequences. iGaming brands need to navigate advertising restrictions across multiple jurisdictions. Financial services clients must comply with FCA guidelines. Healthcare and pharma content must meet strict accuracy and compliance standards. This is their competitive advantage. Most agencies avoid these sectors because they are complicated. They specialise in them because they understand the rules, the risks, and how to deliver results within those constraints. If you have worked in these industries before, you already know what that means. xrnqpay If you have not, you will need to learn quickly, and they will support you in doing so. What They Offer £70,000 to £80,000 base salary depending on experience Fully remote working A genuine leadership role with a seat at the senior table The opportunity to shape an agency during its most important growth phase Conference and event budget for speaking engagements and industry presence Other Stuff NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years.

About The Role Role: Sales Development Representative Location: Cardington, Bedford Working Hours and Days: Monday to Friday 9:00am - 5:30pm - (37.5 hours per week) Contract Type: Permanent, Full time Salary: £27,000 About Restore Technology Restore Technology is a leading provider of secure IT lifecycle services, helping organisations manage technology assets responsibly and securely. As part of Restore plc, we support customers across the UK with data security, compliance and sustainability at the heart of everything we do. About the role As a Sales Development Representative, you will play a pivotal role in driving future business growth by identifying new opportunities and generating high-quality sales intelligence. Through detailed research, lead qualification and insight-driven reporting, you will enable the sales team to target the right customers with the right approach, directly influencing pipeline growth and commercial performance. Duties & responsibilities Research and identify new business opportunities, markets and target organisations Analyse industries, companies and competitors to generate actionable sales insights Generate and qualify leads through outbound calls, emails and networking activity Gather, interpret and present market data to support sales strategies Maintain accurate records of research activity and progress using Excel and internal systems Collaborate with sales and internal teams to support cross-selling opportunities Produce clear, concise reports to inform sales planning and decision-making Support the Sales Development Researcher in achieving new business targetsAbout you Strong analytical and research capability with excellent attention to detail Confident communicator with the ability to engage stakeholders across the business Organised, proactive and comfortable managing multiple priorities Good working knowledge of Microsoft Office, particularly Excel Experience in sales research, business development or lead generation, with LinkedIn Sales Navigator desirable Understanding of business development processesWhat We Offer You: Restore offers a wide range of benefits to our employees such as: Life assurance Annual leave entitlement (starting with 20 – 25 days + bank holidays) Contributory pension scheme Share save scheme Paid volunteer day Long service recognition Eyecare voucher Retail discounts Family leave Employee assistance programme At Restore Technology, we value innovation, teamwork, and personal development. You will join a supportive team where your contributions will have a tangible impact. About The Company Restore Commitment to Disability Confidence We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so

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