Sales operations jobs in United Kingdom - Page 2

Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

Sands End Arts & Community Centre (SEACC), an independent charity (charity no. 1191900), are looking for a highly motivated, enthusiastic and entrepreneurial individual to manage our in-house café, The Walnut Tree Café. About the Walnut Tree Café The Walnut Tree Café is open 7 days a week and serves food and beverages to the local community. Offering both indoor and outdoor seating on the corner of South Park, it is a popular amenity for local people and is the main hub of SEACC. The person we are looking for This is an exciting opportunity for someone with excellent people skills and at least two years’ experience of managing a successful food and beverage outlet. The role is part-time, with flexible working arrangements available, and offers a unique chance to join a dedicated team that are already running a popular café in a wonderful location, with the ambition of increasing café footfall and revenue and embedding a new training and employment programme into the running of the café. Main areas of responsibility, including but not limited to: -Support current staff to better manage the day-to-day Walnut Tree Café operations, including training for a team of Learning Disabled and non-disabled staff - Develop a strategy for the overall operational metrics & sales targets of the Walnut Tree Café, with a focus on driving sales and maximising profitability - Ensure consistency in customer experience, quality, and compliance measures - Ensure a safe and supportive learning and working environment for all staff and volunteers - Successfully managing peak trading periods and having a pro-active approach to upscaling rotas and factoring in weather conditions - The continuous identification of operational best practice through interaction with the company wide team The successful applicant will have the following attributes: Essential: Clear communication skills Previous experience of leading a busy food and beverage-based business to high standards Track record of creating and delivering training programmes to front-line teams Proven experience of managing and developing at least 2 full time staff Food Hygiene Level 2 Desirable: Located within easy commuting distance of the Centre Direct experience of training Learning Disabled adults Experience of working within a community centre or community café Terms and Conditions: £20/hour, 1 day/8 hours per week. One-year fixed term contract. Statutory pension and sick pay 6.6 weeks of holiday per year, prorated and based on hours worked in previous 52 weeks Probationary period of 3 months (to include a 1 month formal review) 8 week notice period after confirmation in post To apply: Please send a few sentences/cover letter demonstrating how your experience meets our ‘Essential’ and ‘Desirable’ person criteria via JobToday. The closing date for applications is 15th July at 10am and late applications will not be accepted. Interviews will take place week commencing 22nd July at Sands End Arts & Community Centre.

Green & Fortune is excited to offer a fantastic opportunity for an experienced Waiter/Waitress to join our team at Rotunda Restaurant in Kings Place. We are seeking individuals who thrive in a busy bar and restaurant environment. Ideal candidates will have previous experience in a similar role, excellent communication skills with a strong command of English, and a genuine passion for the industry. A friendly nature, a can-do attitude, and a keen eye for detail are also essential qualities we are looking for. KEY RESPONSIBILITIES OF THE ROLE: - Ensure that guests are greeted and dealt with promptly after being seated at a table and in accordance with the order of service. - Interact with customers to take food and drink orders and provide recommendations - Read the table and upsell items when appropriate. Ensure to accommodate special requests if needed. - Maintain a clean and organized area, ensuring compliance with health and safety regulations - Handle cash transactions and maintain accurate records of sales - Collaborate with the team to ensure smooth operation of the restaurant and overall customer satisfaction - Uphold the highest standards of customer service and professionalism REQUIREMENTS: · Proven experience as a Waiter / Waitress in a similar setting · Excellent communication and interpersonal skills · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong attention to detail and cleanliness WHAT DO WE OFFER IN RETURN? · Company Sick Pay · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with length of service · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.

About us Ackroyd Legal is an international law firm with its headquarters based in the City of London. We are one of the fastest-growing law firms in the UK and are looking to recruit highly ambitious Legal Interns who are hungry to succeed and match our growth ambitions. We have an exciting year coming up with many opportunities to make a name for yourself in one of the most respected industries in the world. Job spec Job Type: 3-month Internship program with the potential of a full-time placement + training contact for successful candidates. Initially you will be focusing on the property sector, helping people purchase or sell their homes while building relationships with key property investors, development companies and housing associations. Your time will be split between a telesales based role that will give hands-on experience in a fast-paced environment with many incentives on offer and also conducting legal administrative tasks. You will be working as part of a driven sales team who are looking to make a real difference in the property market and shadowing a solicitor to assist them with daily tasks. The role will involve having conversations with people that are ready to use a solicitor for their property transactions while assisting one of our solicitors with daily tasks. There will be no cold calling involved as every single potential client has expressed an interest to use our legal service and you will be responsible for pushing them over the line. The right person for this role will maintain a professional attitude at all times and full ongoing training will be provided. About you - Experience working in sales and understanding the conveyancing process is desirable, but not essential - Has a passion for law and looking to grow within the legal sector - Answering inbound enquiries and managing outbound new business - Confident, dynamic and an outside-of-the-box thinker - A self-starter with a positive can-do attitude and a true hunger for personal development. - Excellent English communication skills - Ability to work as part of a driven team Progression opportunities There will be plenty of opportunities to grow within your role and beyond. We are looking for the right person to offer them a training contract or progress into management within a few years as the firm undergo a number of positive changes and key partnership additions. The culture Many of our employees consider Ackroyd Legal as a fun and vibrant place to work. Our growth is aggressive and as such you will be part of a team that will be thinking on their feet and adapting smartly to changes and new opportunities. We do not operate as a typical law firm and as such have become a magnet for young and energetic lawyers looking to make a difference. We regularly arrange company wide incentives, staff outings and action packed activities evenings for all employees to attend. Hours Monday to Friday, 9:00am to 17:30pm Salary Travel expenses capped at £500 per month + commission only on 3 month internship program. A full time employment contract including a basic salary will be offered to all candidates who impress us during their internship. Location Aldgate, City of London HOW TO APPLY If this sounds like you, DM with your CV along with a message answering “Why should we hire you for this role?”

Duties and Responsibilities: - Maintaining statistical and financial records - Develop business strategies to raise our customers’ pool, expand, store traffic and optimize profitability - Create and manage a relaxed, welcoming, customer-focussed environment - Dealing with customer queries and complaints - Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so - To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. - Conduct price and feature comparisons to facilitate purchasing - Recruit and Train new staff and conduct induction - Ensure racks are fully stocked - Ensure high levels of customers’ satisfaction through excellent service - Utilizing customer experience and everyday coaching across the team (especially during peak times) - Inform customers about discounts and special offers and managing budgets. Skill/experience/qualifications: - Bachelor &/Master’s degree or a related study and experience - Excellent all-around managing skills - Strong experience in Excel - Excellent organizational and proven ability to managing the full extent of business requirements - Must have excellent communication and interpersonal skills - Customer management skills

Full job description Assistant General Manager Based at the heart of our neighbourhoods, and residential enviroment, Louis Earlsfield is a truly all-day dining restaurant, serving up delicious food from breakfast brunch and dinner. Grab & go and a Deli too. Assistant General Managers at Louis restaurant are experienced with high volume, fast paced all day dining environments. You work closely with your General Manager & Head Chef to lead the restaurant, creating magical experiences for our guests, engage & motivate your team and drive excellent results. We are team players; we have a lot of fun and support each other. Life at Louis Earlsfield • Competitive salaries, up to £42k pa. • Investment in YOU! You’ll be provided with comprehensive training when you start, as well as continued opportunities for personal progression & development – we are committed to developing our future Operators internally. • 48-hour contracts and a commitment ensuring you get a good work/life • 70%off food and 50% off drinks when visiting Louis or anybother company site. • End of shifts staff drink • Plus, the standard ones you would expect: auto-enrolment in our pension scheme, holiday, & bottomless hot drinks on shifts Are you our next Louis Earlsfield Assistant General Manager? • Love the buzz of running a busy, always evolving restaurant, • An approachable and engaging leader, • Driven to deliver exceptional service & standards, • Strong business acumen, able to control metrics and drive sales. LOUIS restaurant is an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

About Us: Join our vibrant and bustling fish and chips restaurant, renowned for delivering classic dishes with a modern twist. We pride ourselves on offering exceptional customer service and high-quality food in a welcoming environment. We are seeking a dedicated and experienced Duty Manager to oversee daily operations and ensure our guests have an unforgettable dining experience. Key Responsibilities: 1. Staff Management: - Schedule and supervise shifts for kitchen, waiting, and cleaning staff.   - Conduct training and development programs for new and existing employees.   - Address and resolve staff issues and conflicts, maintaining a positive work environment. 2. Customer Service: - Ensure the highest standards of customer service are consistently delivered.   - Greet and seat guests, manage reservations, and handle customer inquiries and complaints.   - Maintain a clean, organized, and well-presented dining area. 3. Operations Management: - Oversee daily operations, ensuring efficiency and adherence to standards.   - Monitor food quality and presentation, ensuring it meets our high standards.   - Manage inventory levels, order supplies, and conduct regular stock checks.   - Ensure compliance with health, safety, and hygiene regulations. 4. Financial Management: - Perform daily cash-ups and manage cash flow.   - Assist in preparing and managing budgets.   - Track sales and expenses, providing regular financial reports to the General Manager.   - Implement cost-control measures to maximize profitability. 5. Marketing and Promotion: - Assist in developing and implementing promotional strategies.   - Manage the restaurant’s social media presence and engage with customers online.   - Coordinate special events and community engagement activities. 6. Compliance and Administration: - Ensure compliance with all licensing, health, and employment regulations.   - Maintain accurate records, including staff files and financial documentation.   - Handle administrative tasks such as payroll and staff scheduling. Qualifications and Experience: - Experience: Minimum of 3-5 years in the restaurant industry, with previous supervisory or management experience. - Customer Service: Proven track record in delivering exceptional customer service. - Skills: Strong leadership, organizational, and multitasking abilities. Excellent communication and problem-solving skills. - Technical: Proficiency with point-of-sale (POS) systems, inventory management software, and basic office software (e.g., MS Office). - Education: Degree or diploma in hospitality management, business administration, or a related field is a plus. - Certifications: Food Safety and First Aid certifications are advantageous. Benefits: - Competitive salary - Opportunity for career growth and development - Friendly and supportive work environment - Employee discounts on meals Join us and be part of a team dedicated to providing the best fish and chips experience in town

Front of House - Sales assistant MONDAY TO FRIDAY from 6:30am to 3:30pm - £11.50/h for starters + bonus after probation. - restaurant chain based in Central London. Tasks: - food and coffee preparation and serving; - customer service; - till operating; - general cleaning. PLEASE NOTE THAT DUE TO THE NATURE OF OUR BUSINESS WE HANDLE ALL MEAT PRODUCTS, INCLUDING PORK, AS WELL AS ALL ALLERGENS.

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £38,000 / 40,000 per annum

Job Overview: We are seeking a dedicated retail manager to join our team in managing our retail store. The ideal candidate will be proficient in communication, data entry, and possess bilingual or multilingual abilities. Responsibilities: · Day to day management of the store and leading by example to deliver the outstanding customer service. · Full engagement and involvement in back-office operations including rota planning, ordering etc. · Promote the business to increase the sales in line with sales and marketing strategy. · Deliver excellent standards of groceries and other products and ensure to follow the health & safety guidelines according to the act in place. · Manage inventory/supplies and ensure they are within the established minimum and maximum levels · Manage supplier relations and database as well as maintain high ethical relationships both internally and externally. Skills / Experience: • Excellent customer service skills and leadership skills • Having a strong knowledge about retail concepts and of retail industry • The ability to deliver the target on time. • Be a well-organised manager as well as a dedicated employee. • Good in time management and be an example to other staff members. • The ability to sell products and service. • Maintain patience and resilience in a demanding job Join our team as a Shopkeeper and be part of a dynamic retail environment where your language skills and customer service expertise will contribute to the success of our store. Job Types: Full-time, Permanent Pay: £38,700.00-£39,000.00 per year

The main duties of the role are to ensure the branch operates efficiently to the highest standards, supporting the office team delivering excellent service. You will have good knowledge of office systems and practices, carrying out your duties in a timely manner to ensure all tasks are completed in line with our clients expectation, below is a snapshot of expectations for this role. Pricing and processing of orders Dealing with internal and external enquiries Customer support Printing labels and scheduling deliveries Ability to use company and client systems to ensure live updates General office admin activities Invoicing Office 365 and SAP experience Preparation/calculations of estimates for supply only trade customers Production of sales invoices in line with client requirements Liaising with suppliers to reduce costs where necessary Liaising with customers to follow up on quotations and reporting feedback Good inwards for bought in materials and assigned delivery notes Purchase orders / raising and following through to delivery Liaising with operatives in factory for cut sized glass Liaising with glazing operatives with paperwork Assisting Branch Manager with month end reports Dealing with cash sales customers / handling cash and card payments and raising invoices Answering incoming telephone call Skills and qualifications: Industry knowledge advantageous Knowledge of SAP (Sales and Service Management element) Data Entry Skills Organisation and time management Verbal Communication Reporting Skills Managing Processes Customer Focus Number literate The successful candidate will be reliable, flexible, personable, and able to work using own initiative and time management. Full time working hours are Monday to Friday, 8am to 5pm

**We are looking for a Bartender to join the team as part of Cipriani Family **Full Time Bartender **(around 48 hours a week) You will work 8 shift a week with two days off. All extra shifts will be paid as overtime. Benefit: Private Insurance. Two meals per day are provided. Responsibilities: Provide excellent customer service to all guests Take and serve drink orders accurately and efficiently Deliver beverages to tables in a timely manner Ensure guest satisfaction by addressing any concerns or issues Maintain cleanliness and organization of the bar area Adhere to food safety and sanitation guidelines Skills: Strong hospitality skills with a friendly and welcoming demeanor Basic math skills for handling payments and making change Ability to work in a fast-paced environment and handle multiple tasks simultaneously Excellent communication and interpersonal skills for interacting with guests and team members Knowledge of upselling techniques to increase sales and enhance the guest experience Familiarity with guest service standards and best practices Basic culinary knowledge to answer guest questions about menu items Ability to work collaboratively with floor staff to ensure smooth operations Apply today and join us as a Bartender . Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Service and Maintenance Engineer (Fire & Security) Expected salary range: £36,000 - £42,000 Leeds/York Benefits · 31 days per annum, inclusive of bank holidays & company shut down periods · Company Vehicle · Mobile phone · Laptop · Company contributed pension scheme Departmental Overview As a leading specialist in electrical contracting, our Service & Maintenance department operates 24 hours per day, over 365 days per year. They are responsible for the provision of customer advice and recommendations, inline with the servicing and maintaining of life safety systems including fire & security systems, emergency lighting, CCTV, voice alarm and call systems. Job Purpose / Primary Objective The primary objective of the Service & Maintenance Engineer is to ensure that customer’s requirements are met, by carrying out services & maintenance tasks to the highest standards, inline with British Standards and within the agreed timescales. Key responsibilities The key responsibilities of this role include but are not limited to the following tasks: · Represent and act as an advocate for the company when visiting customers on site. · Conduct and oversee the maintenance, service & commissioning of CCTV surveillance, data/power cables, fire detection, intruder alarm, emergency lighting, induction loops, access control, voice alarm, disabled refuse, staff attack and nurse call systems, in compliance to company and industry standards. · Gather, maintain and update documentation inline with customer specification, drawings, and contractual requirements. · Assist with or carry out installation works, as and when required. · Audit, replenish and keep vehicle stock levels to the required limit. · Upkeep and maintain assigned vehicles, tools, plant equipment and work areas. · Plan, organise and prioritise workloads inline with project requirements. · Comply and monitor standards of Health & Safety, put safe systems of work in place, conduct risk assessments & draft method statements, as and when required. · Attend out of hours emergency repairs, on a rotational basis. · Maintain impeccable conduct by delivering excellent levels of customer service. · Make observations and recommendation regarding the additional sales of products and services, and submit quotation information in a timely manner. · Keep a concise & detailed record of completed work and ensure that paperwork is submitted on time and in full, including timesheets and site data. · Actively promote the company’s products and services. · Coordinate work and provide guidance and assistance to Engineers, Sub Contractors and Apprentices. · Attend meetings and liaise with internal and external stakeholders, when applicable. · Inspect & audit work, and assist in the resolution of work related queries to ensure a constant flow of work. · Order equipment and review project requirements to ensure the continuity of work. · To promote a positive and professional image of the department at all times, by adhering to company policies, procedures and standards. · Raising and following up on non-conformance reports, to ensure that any actions identified, pursued and resolved. · Work as part of a larger team to develop working practices and procedures. Relationships, accountability and responsibilities · Maintain and build up a good working relationship with internal and external stakeholders including colleagues, customers, suppliers and senior management teams; · Be able to work efficiently and effectively as part of a team & · Communicate effectively with all other departments. Person Specification To be successful in this role the Service & Maintenance Engineer will have: · A strong commercial and technical knowledge with experience in: · Intruder Alarm Installation & Maintenance · Access Control · CCTV · Fire Alarm Systems · A clear understanding and knowledge of the relevant British Standard surrounding fire and security systems. · A good attention to detail with strong planning and organisational abilities. · Be computer literate with a high level of competency in Microsoft Office packages. · Enjoy a challenge, have excellent interpersonal skills and the ability to communicate at all levels. · Have a high standard of numeracy. · Have strong written and verbal communication skills, with a good track record in delivering outstanding customer service. · Have a strong orientation towards quality, safety and continuous improvement. · Have the ability to prioritise workload and work well under pressure, to meet deadlines and manage business expectations. · Be adaptable and flexible in your approach to work. · A legal right to work in the UK. Educational Requirements · N.V.Q Level 3 Electrical Installations, or equivalent (Advantageous) · Full UK Driving Licence (Essential) The successful candidate will also need to pass an enhanced PNC check. All employment within our clients company is subject to a full security clearance, in line with BS7858 standards.

The Victoria Bushey is currently looking for a bar manager. Responsibilities: 1. Opening and Closing Duties: - Ensure the bar is set up and ready for business before opening. - Oversee the closing procedures, including cashing out registers, cleaning, and securing the premises. 2. Staff Management: - Recruit, hire, and train bar staff. - Schedule shifts and manage the staff roster. - Provide ongoing guidance and support to the bar staff. - Set performance expectations and conduct regular performance evaluations. - Address any staff performance or behavior issues promptly and effectively. 3. Operations Management: - Maintain inventory and order supplies as needed. - Monitor and control costs, including beverage and labor costs. - Develop and implement standard operating procedures for efficient bar operations. - Ensure compliance with health and safety regulations. - Handle customer complaints and resolve any issues that may arise. 4. Customer Service: - Create a welcoming and enjoyable atmosphere for customers. - Interact with customers, take orders, and serve drinks when necessary. - Train staff on providing excellent customer service. - Address customer feedback and strive to enhance the overall customer experience. 5. Financial Management: - Prepare and manage the bar's budget. - Monitor sales and revenue, and implement strategies to increase profitability. - Handle cash management, including cash handling and reconciliation. - Keep accurate records of sales, inventory, and expenses. 6. Marketing and Promotion: - Collaborate with the marketing team to develop promotional strategies. - Plan and organize special events and promotions to attract customers. - Utilize social media and other marketing channels to promote the bar. 7. Compliance and Licenses: - Ensure compliance with local, state, and federal regulations. - Obtain and maintain necessary licenses and permits for the bar's operation. Skills and Qualifications: - Previous experience in bar management or a related role. - Strong leadership and management abilities. - Excellent interpersonal and communication skills. - Knowledge of alcoholic and non-alcoholic beverages. - Understanding of health and safety regulations. - Ability to handle stressful situations and resolve conflicts. - Proficiency in managing financial aspects of the business. - Familiarity with marketing and promotional strategies. - Attention to detail and organizational skills.

Team Spirits Airport Operations is looking to add to our ever-expanding team based at Gatwick Airport , working alongside luxury brands, in a vibrant and fast paced retail environment. Are you enthusiastic, outgoing and charismatic, with a drive for commitment and hard work? Sales driven with a willingness to further your knowledge? Then you could have what we are looking for. Bilingual speakers please also apply The role includes a wide variety of opportunity, promoting fragrance, beauty and liquor products within the World of Duty-Free store, as well as the opportunity to work in many areas of Gatwick Airport, including restaurants, security and other retail outlets. You will need to be confident working towards targets as this role is not only customer facing but sales driven, as well as possessing excellent customer service skills. You must be available to work full-time, shifts which will entail a mixture of earlies and lates and be 18 or over due to handling liquor and tobacco. An early shift can start from 4am for a duration of between 6 to 12 hours. Flexibility with hours is a necessity. Key skills needed: Possess excellent communication and customer service skills Have the ability to work independently as well as part of a team Be confident in engaging the customer in the brand experience and story Educate passengers with your product knowledge Well-presented and groomed Willing to receive and deliver in house training Drive sales working towards set targets Maximise sales by traffic stopping to encourage curiosity and customer interaction Benefits: Flexible working hours Staff discount scheme Opportunity to train and develop with leading brands

Cleaning Supervisor - Daventry NN11 8RQ Part-time, Permanent £13.00 per hour About Us: Visibly Clear Services is a reputable cleaning company known for our commitment to excellence and high standards. We are currently seeking a diligent and experienced Cleaning Supervisor to join our team. If you have a passion for maintaining cleanliness, can lead a team with a friendly can-do attitude, and possess excellent communication skills, we want to hear from you! Hours: Monday to Friday, 1:00 PM - 5:00 PM Additional 4 hours over 2 evenings visiting client sites (schedule to be discussed further) After initial training, you will hold the office mobile for staff concerns. Responsibilities: Maintain high standards of cleanliness and hygiene across various client sites. Supervise a team of cleaners to ensure efficient and thorough cleaning operations. Manage cleaners' daily schedules to ensure optimal coverage and productivity. Conduct site inspections and audits, providing detailed reports to management. Address any issues promptly and communicate effectively with staff. Travel to client sites (own transportation essential). Engage in outbound sales to promote our products and services to businesses. Cover cleaning duties if staff are unavailable due to sickness or leave. Requirements: Prior cleaning experience is essential. Proven ability to work effectively with minimal supervision. Flexibility, enthusiasm, and a strong work ethic. Excellent communication and interpersonal skills. Ability to adapt to a varied role with dynamic daily tasks. Must be a team player and able to lead by example. Must have a full driving licence and your own transport.

The Bar and Restaurant Manager oversees the daily operations of a bar and restaurant, ensuring excellent customer service, effective staff management, and a high-quality dining experience. This role involves managing both the front-of-house and back-of-house operations, including staff supervision, inventory control, financial management, and adherence to health and safety regulations. - Recruit, train, and supervise staff members.    - Schedule shifts and assign tasks to ensure optimal staff coverage.    - Conduct regular performance reviews and provide feedback and training.    - Address staff issues and conflicts promptly and professionally. - Ensure high standards of customer service and address customer complaints efficiently.    - Monitor customer satisfaction through feedback and adjust operations accordingly.    - Develop strategies to enhance customer experience and loyalty. - Oversee daily operations to ensure smooth and efficient service.    - Manage opening and closing procedures.    - Ensure the bar and restaurant are clean, well-maintained, and compliant with health and safety regulations.    - Coordinate with kitchen staff to ensure timely and accurate order delivery. - Monitor and manage budgets, including labor costs, food costs, and beverage costs.    - Conduct regular financial reporting and analysis.    - Implement cost-saving measures without compromising quality.    - Manage cash handling and reconcile daily sales. - Order and manage inventory, including food, beverages, and supplies.    - Conduct regular inventory audits and manage stock levels.    - Negotiate with suppliers for the best prices and quality. - Develop and implement marketing strategies to attract and retain customers.    - Plan and execute promotional events and special offers.    - Utilise social media and other platforms to promote the bar and restaurant. - Proven experience as a bar and restaurant manager or in a similar role. - Strong leadership and management skills. - Excellent interpersonal and communication skills. - Financial acumen and experience with budgeting and financial reporting. - Knowledge of food and beverage operations. - Familiarity with health and safety regulations. - Ability to work flexible hours, including nights, weekends, and holidays. - Proficiency in point-of-sale (POS) systems and other restaurant management software. - Fast-paced environment requiring multitasking and quick decision-making. - Physical demands include standing for long periods, lifting heavy items, and performing repetitive tasks. - Occasional stressful situations due to high customer volume or staff shortages. The Bar and Restaurant Manager plays a crucial role in ensuring the success of the establishment, requiring a blend of management expertise, customer service skills, and financial acumen. This position offers the opportunity to work in a dynamic and rewarding environment with potential for career growth.

We are currently only looking for candidates already living in the UK and already on a skilled worker visa with their existing employer. To be clear we will not be progressing with any candidates who are not already sponsored and hold a valid tier 2 visa to work in the UK. Do you have previous hospitality experience? Are you looking for a better work/life balance? We operate predominantly as a daytime business, our management team/key staff can benefit greatly from a settled daytime routine and still have the evenings to themselves - something that's a bit of a rarity in the hospitality world! So if you're an early riser, who likes to attack each day in a positive mindset then we could have the perfect opportunity for you! What we’re after: - Do you love leading and developing teams in a high-energy, fast-paced work environment? - ⁠Do you deliver high standards and enjoy rolling up your sleeves? - ⁠Do you have business acumen and proven ability to drive sales and profit? - ⁠Do you like taking the challenges of every day as they come and solving problems? - ⁠Do you have a supportive and proactive approach to your team? - ⁠If you answered yes to these questions, then we are the place for you! What you’ll do: - ⁠As a Restaurant Manager in our business, you will own your P&L so you will need to drive sales whilst controlling costs - ⁠Be a role model to your team and ensure company standards are met & kept by everyone - ⁠Select, guide and develop your team to success • Lead by example with the customer experience being a top priority for you - ⁠Deliver perfect products to your customers, day in, day out. What you'll get in return: - Competitive salary dependent on experience and ability in the region of £26k (with bonus scheme) - A Quarterly bonus scheme and staff incentives program. Company Pension - Personal development and training alongside the owners of the business. - ⁠Free meals on shift - ⁠Paid holiday, increases with length of service Previous management experience in the hospitality industry is preferred, however, a candidate who is willing to commit with the right attitude, enthusiasm and willingness to learn will also be considered. The ideal candidate will need to have a passion for the brand and a love of customer service. You must have fantastic people skills, be able to think on your feet and have a can-do attitude. Just like our Subs, every member of our team is unique, we don’t treat any of our staff as ‘just a number’ by joining us you’ll become part of the family! - ⁠Job Types: Full-time - ⁠Employee discount - ⁠On-site parking - ⁠UK visa sponsorship - ⁠Schedule: • 10 hour shift • 8 hour shift • Day shift • Monday to Friday • Overtime • Weekend availability - ⁠Experience: 3 years preferred - ⁠Customer service: 1 year - ⁠Driving Licence (preferred) Work Location: In person

We are an outsourced sales and marketing company which means we work on behalf of other well known brands, helping them to find much needed new custom. With our internal coaching and development opportunities we are 100% committed to developing Brand Ambassadors by investing in people who share the same core values as us. If you have a passion for people, we would love you to join the team! Brand ambassador role We speak directly to potential customers about amazing products and services that we are passionate about. This can be through events, in their businesses or directly in their homes. We don't judge you based on your experience, every Brand Ambassador will have the opportunity to learn many skills including: communication, customer service, presentation skills, sales skills, time-management, organisation, product knowledge, and teamwork. Progression Opportunity As well as investing heavily into Brand Ambassadors, one of our missions is to expand so we are looking for ambitious, entrepreneurial thinkers with our no seniority development we want to heavily invest and coach the next generation to help with our expansion Stage 1: We will provide you product coaching and full mentoring to enable you to learn the first steps into becoming a Brand Ambassador. This coaching tends to last around 6 days. Stage 2: You will become more independent as you become more confident with the basic sales skills you will then learn some more advanced techniques such as selling to different customers, working to a system, problem solving etc. Stage 3: For those looking to progress you will now start receiving extra coaching and responsibilities, transforming into a mentor and helping support new BA's who join the team. Stage 4: This is the opportunity to start overseeing the team- everything from setting goals & coaching through to social events. You will become more influential in a leadership capacity. Stage 5: You will learn the back end of how a business runs, this included administration, finance, operations and processes. You will be heavily involved in the day to day running of the business and learning all the necessary skills to go on and run a profitable company. Stage 6: You will put into practice all of the skills you have learnt along the journey to maximize your potential and become a profitable business owner. To apply for this role, please attach your resume/CV in a pdf file, with your contact details and full name available. Please also ensure you have full rights to work documents; unfortunately those with a student visa cannot apply for this role, therefore will not be considered.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A BREAKFAST CHEF AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Executive Head Chef and Sous Chefs, you will be based at the hotel on a Full-Time basis. We are looking for an experienced Breakfast Chef with ambition and drive within the Hospitality industry. Our Breakfast Chef will have a passion for food and the charisma to inspire a team, producing high quality a la carte breakfasts at 5* consistent standards. You can expect your working day to include the following; To establish key working relationships within the hotel, particularly with the Front of House team– we are one team and you will be expected to be positive, collaborative and to drive this ethos with workable solutions. To be highly communicative with the front of house team during service. To deliver excellent and consistent quality a la carte food at high volumes. To have accountability for the Breakfast production in the absence of the Executive Head Chef / Sous Chefs, ensuring efficient and timely food production. To process orders in advance of requirements, taking ownership for Breakfast stock and preparation. To assist in the preparation of lunch / afternoon tea / staff food following breakfast service. To ensure quality of food and adhere to good practice, H&S policy, food hygiene and legal compliance. To prepare dishes to specification with consistency, care and artistic flair. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Breakfast Chef, you will need the following qualities and skills; We are looking for someone who has worked within a high-volume commercial kitchen specifically within hotels. Who has an understanding of a la carte breakfast requirements and capable to manage their own workload. We are looking for at least 2 years’ experience as a Breakfast Chef or Chef de Partie within hospitality. Experience of working alongside a hotel team to deliver operational excellence and team positivity. Excellent communication skills. Availability to work during peak periods (e.g weekend mornings) with varied days off midweek. Available to work from 5.30am / 6am in the morning and work an 8 hour day, 5 days over 7. Pleasant personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and are passionate about maintaining a positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels. An extra day’s holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Hotel F&B, Spa Treatment Discounts and Sales Incentives Gratuities Discounted Local Parking Facilities A link to our extensive employee benefit portal with discounts over hundreds of retailers To learn more about our full benefits package, click here to watch our employee benefits video or Search RBH Careers for further details. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.

DUTIES AND RESPONSIBILITIES - - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Ensuring store compliance with health and safety regulations. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED - - Coordinate daily Front of the House and Back of the House restaurant operations. - Deliver superior service and maximize customer satisfaction. - Respond efficiently and accurately to customer complaints. - Regularly review product quality and research new vendors. - Organize and supervise shifts. - Appraise staff performance and provide feedback to improve productivity. - Estimate future needs for goods, kitchen utensils and cleaning products. - Ensure compliance with sanitation and safety regulations. - Manage restaurant’s good image and suggest ways to improve it. - Control operational costs and identify measures to cut waste. - Create detailed reports on weekly, monthly and annual revenues and expenses. - Promote the brand in the local community through word-of-mouth and restaurant events. - Recommend ways to reach a broader audience (e.g. discounts and social media ads) - Train new and current employees on proper customer service practices - Implement policies and protocols that will maintain future restaurant operations.