Senior customer success manager jobs in Glasgow - Page 2Create job alerts

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Track and report o

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined C

The Customer Success Manager will guide clients through onboarding, training, and ongoing support. Customer Success Manager (CSM). This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long‑term relationships and driving customer

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. Responsibilities include customer advocacy, managing renewals, and ensuring successful outcomes for clients. The ideal candidate will have 7+ years in a customer-fac

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Collaborate with onboarding, product, and sales teams to resolve issues proactively and ensure a seamless customer experience.

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

A leading payment technology firm in the UK seeks a Senior Customer Success Manager to lead the Customer Success function and manage a team. Ideal candidates will possess 5+ years in Customer Success, strong leadership skills, and experience in fintech, payments or SaaS industries. Responsibilities

Customer Support & Success Manager. Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every in

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Customer Success Manager (m/f/d) - German Speaking. Experience designing and implementing successful customer success programs, methodology, and related content

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Proficiency in using CRM software and other customer support tools.

A GitHub CSM uses a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business Key Performance Indicators (KPI’s), success measures, and customer expectations. Using a data-driven approach, adapts customer success plans and timel

We’re now looking for a Customer Success Manager to join our global team, supporting a portfolio of high-value airline pricing customers and driving measurable growth through data-led value delivery. As a Customer Success Manager, you’ll be a strategic partner to your customers — connecting th

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. Build trust and transparency with customers and

A global data platform provider is seeking a Customer Success Manager to support high-value airline pricing customers. Candidates should have experience in Customer Success within B2B SaaS, a track record of driving product adoption, and the ability to present to senior stakeholders.

Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Identify risk using health scores, product usage

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. You will be responsible for

A leading dental software company is looking for a strategic Customer Success advocate to enhance service delivery and engage customers in the United Kingdom. Prior experience in Customer Success and excellent communication skills are essential for success in this impactful position. You will lead b

As the Manager, Customer Success, you will lead and develop the Customer Success team supporting the EMEA region. Lead, coach, and develop the EMEA Customer Success team to achieve departmental goals, KPIs, and consistent global performance standards. SaaS Customer Success, Account Management, or Im

The Lead Customer Success Manager role is responsible for both driving pod‑wide commercial outcomes and leading a team of CSMs to deliver at the highest standard. Customer Success, Account Management, or related client‑facing roles, including at least 1–2 years in a leadership or mentoring cap

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

A leading technology solutions provider in the United Kingdom is seeking a Customer Success Manager to drive customer satisfaction and product adoption. Successful candidates will have at least 5 years of experience in customer success, along with strong communication and problem-solving skills. Thi

A leading healthcare technology company in the United Kingdom is looking for a Lead Customer Success Manager to oversee customer accounts and drive success in adoption and satisfaction. Ideal candidates will have strong interpersonal skills and experience in customer success management. This positio

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR. The ideal candidate will be confident in holding discussions with senior stakeholders and adaptable to product changes.

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

Engage customers’ senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addre

A leading educational technology provider in the UK seeks a Head of Customer Success to lead client engagement and ensure the successful implementation of enterprise solutions.

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

A high-growth developer tools platform in the UK is seeking a Customer Success Manager to enhance relationships with enterprise accounts in the finance sector.

A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Su

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. Customer Success Operations Management, or a related field, with a focus on operational excellence and scalability. Implement and manage tools and systems fo

Customer Success Manager at Birdeye in United Kingdom - Apply now!. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to their maximum benefit.

Work with key internal stakeholders to ensure we are meeting the customer expectations and driving customer outcomes. Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Cultivate positive relationships with current custome

A leading digital marketing SaaS company is searching for a Channel Partner Success Manager to enhance relationships with agency partners in the UK. The ideal candidate will have 7+ years in Customer Success, boasting skills in account management and a solid understanding of digital marketing techno

Understand the customer's values, goals, and vision and collaborate with the Cognite Global Value team in developing value roadmaps and customer success plans, charting a path to the customer’s desired outcome with Cognite software, leveraging a comprehensive understanding of Cognite's products. S

A leading communications infrastructure company is looking for a Customer Success Manager who will partner with Account Management. The ideal candidate will have experience in customer success management and strong interpersonal skills. This role involves driving operational performance, providing r

Senior Customer Business Executive / Senior Account Manager. A rich understanding of customer success methodologies and practices, including (but not limited to) segmentation, customer journey, and customer health scoring. Understand the customer's values, goals, and vision and collaborate with the

A progressive SaaS company is seeking a Customer Success Manager in Glasgow to enhance client relationships and ensure their success with its products. This role supports customers through onboarding and ongoing assistance while being accountable for customer retention and growth metrics. Ideal cand

As a Customer Success Manager focusing on the finance sector, you will own the technical relationship with strategic enterprise accounts. You will drive product adoption among software engineering teams, translate customer insights into product feedback, and ensure long-term value through success pl

Senior Client Success Manager (Maternity Cover - 12 month contract). We are seeking an experienced Senior Client Success Manager for a 12‑month fixed‑term maternity cover contract to work with major travel and brand advertisers in the fast‑paced, online travel‑advertising environment. As a S

The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. Share customer insights and success stories

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote posi