Standards jobs in Wolverhampton - Page 11Create job alerts

Sales Executive The Role: The Sales Executive is responsible for accurately processing and administering all customer orders and enquiries and has responsibility for growing revenue from key accounts, ensuring customer needs are fully understood and met, to maximise spending across their portfolio. This role focuses on developing strong customer relationships, identifying opportunities for increased revenue, and delivering consistently high levels of service to support overall business growth. Key Responsibilities: Account Growth & Revenue Expansion Manage and develop a portfolio of key accounts to increase revenue and maximise customer spend. Proactively identify new opportunities within existing accounts, promoting the full range of BCS products and services. Achieve agreed targets for account growth, order conversion, and customer retention.Customer Relationship Management Build strong, long-term relationships with customers, ensuring their needs are understood and acted upon. Provide expert guidance on suitable products and services to support customer requirements. Ensure all customer communications are logged and visible within the system.Quotations & Opportunity Management Prepare accurate, timely quotations and collaborate with senior management on high-value enquiries. Track and follow up on all open quotations, capturing reasons for non-conversion to support continuous improvement.Order Processing & Administration Process all customer orders and requisitions accurately and promptly. Maintain communication with customers to obtain all required information for order completion. Coordinate with procurement, logistics, and stores teams to ensure successful fulfilment. Manage the shared sales mailbox to ensure all incoming orders and requests are prioritised, actioned, and visible in the system.Customer Service Deliver the highest standards of customer service across all interactions. Resolve queries and issues promptly, escalating where needed. Monitor daily deliveries, updating customers on any stock, transport, or scheduling queries. Build strong working relationships by demonstrating BCS values.Systems, Documentation & Process Compliance Ensure all order-related documents and correspondence are correctly saved in system folders. Support the returns process by raising collection paperwork and coordinating with the transport team. Investigate credit requests and provide clear feedback to management and accounts. Follow established processes and contribute suggestions for continuous improvement.HSEQ Work in line with HSEQ policies and risk assessments. Report accidents and positive interventions appropriately. Maintain safe working environments and use correct PPE where required.Key measures & targets: Hit and exceed monthly revenue and account growth targets through proactive sales in line with monthly targets Build excellent customer relationships that drive repeat business and unlock new sales opportunities to secure future orders Engage and proactively communicate with accounts consistently to generate, secure, and convert high‑value quotes within SLA guidelines Proactively review market trends and buying potential that key accounts could benefit from as an opportunity to increase revenue Timely and accurate processing of orders. Working consistently within all SLAs and KPIs. Achieve daily, weekly and monthly performance targets relating to the number of orders processed, lines worked, and total monetary value achieved. Effective management of the central mailbox. Quality and accuracy of sales documentation and credits raised. Positive internal and external customer feedback. Proactively check and manage all customer orders to prevent delays or errors, ensuring every order is delivered “on time and in full”.Key relationships: External customers and key accounts Suppliers and Distributors Internal Sales Team Procurement Logistics Stores Department Team LeadersPerson Specification: The successful candidate is likely to meet all of the following criteria: Essential Consistently achieves and exceeds sales targets through a strategic, customer‑focused approach. Strong influencing and negotiation skills, securing successful outcomes in competitive environments. Skilled in overcoming objections, building trust, and developing long‑term client relationships. Experience managing multiple accounts simultaneously while driving sustained revenue growth. Highly organised with strong administrative capabilities and excellent attention to detail. Confident using a wide range of computer systems and CRM tools with accuracy and efficiency. Able to handle high volumes of enquiries, calls, and orders while maintaining accuracy and quality of service. Excellent communication skills with a commitment to delivering outstanding customer service. Collaborative team player who works effectively with cross‑functional teams to progress and fulfil ordersDesirable Product knowledge or experience in construction or traffic management. Experience using SOP systems (e.g., Insphire).About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards

Job Title: Quality Engineer Location: Dudley Borough Shift Patterns: Monday - Friday 40-hour week starts from 05:00am Are you ready to take the lead in driving quality excellence within a forward-thinking manufacturing environment? We're looking for a passionate and proactive Quality Engineer to join a growing business that's committed to delivering first-class standards across every stage of production. In this key role, you'll be instrumental in shaping a 'quality-first' culture - implementing processes, influencing continuous improvement, and using industry-standard tools to resolve issues and enhance performance. If you're motivated by making a measurable hands on impact, thrive on solving problems, and want to be part of a team that values precision, innovation, and high standards, this could be the perfect next step in your career. This position offers the next step into Quality Management for the right candidate. Brief Description of Job Duties Generating, controlling, monitoring, reporting, and reviewing quality data to identify and communicate trends. Head RCA teams in the identification and resolution of quality issues and concerns raised, using Quality tools such as 5 whys, 8D and corrective action tracking tools. Maintain communication of internal and external rejects to stakeholders Implementing process controls. Recording and control of internal and external rejects and their disposition. Conducting scrap and customer return reviews. Generation of quality documents such as quality alerts/sop etc. Upkeep of quality data and reporting to the business. Physical measurement, using basic inspection equipment such as verniers, height gauges etc. Audit processes across the business to ensure compliance to the process. Inputting data and compliance documentation into QMS. Drive targeted improvement to eliminate non-conformances. Controlling and tracking the effectiveness of improvements and corrective actions Identifying product, process, and manufacturing improvements. Reducing variability in casting quality through active pursuit of improvements to our quality system and process controls. Devise procedures to inspect and report quality issues and concerns. Manage Standard work documentation. Develop documentation to support the product development. Participate in customer audit visits and assessments.Requirements Proven technical foundry knowledge associated with production processes, foundry capabilities and controls for high integrity ductile iron. Ability to facilitate Lean / Root cause analysis projects. ITAF and ISO Awareness. To be considered for this permanent vacancy as a Quality Engineer please click "Apply" to be considered or please call (phone number removed) for more information. Oliver Rae is an Established Recruitment Business with offices based in Walsall and Halesowen. We supply Temporary and Permanent Staffing to a range of sectors. INDPERM

About the role We are looking to recruit an ambitious and successful individual to become our Geely Brand Manager selling new and pre-owned cars. As a Sytner Brand Manager, you will be responsible for overseeing the management and development of our Geely Brand in Wolverhampton. You will lead from the front and inspire a fantastic team of colleagues, including Sales Executives and Business Managers, all of whom are integral in making the department the success that it is today. You will also coach and mentor individuals to maximise performance and develop team competence, further driving the department’s success. With an increased focus on digital enquiries, your key objectives—aside from maximising opportunities to meet sales and profit targets—will include effective enquiry management and ensuring an optimum stock mix of new vehicles and pre-owned cars, is available at all times. You will ensure all vehicles are presented, priced, and marketed to the highest standards to deliver an outstanding customer experience across a multi‑brand used car offering. This is a full‑time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you It’s imperative that the successful candidate will come to us with a history of outstanding results in a similar position within the automotive industry. You will not be satisfied by just hitting your targets—your ambition will drive you to exceed them on every occasion. You will have a strong commercial understanding of used car performance across both franchise and Sytner Select, including stock management, pricing, and margin control. A desire and passion to bring new ideas into the department to continue driving year‑on‑year growth are paramount. You should be a strong motivator and leader—someone who not only sets direction but is also hands‑on in supporting and developing their colleagues. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Yard General Operative The Role: To assist with loading and unloading vehicles and maintain a clean and safe yard area. Working as part of the depot operations team and providing full operational support to all areas of the business. Key Responsibilities: Equipment Hire Load delivery vehicles using system generated paperwork. Ensure all external hauliers have the relevant paperwork and BCS drivers are loaded with allocated deliveries only.Equipment Returns Receive off hired equipment in to the depot, unloading and checking paperwork for accuracy of plant numbers etc. Transfer information from the paperwork supplied to the returns register for processing, highlighting any queries or issues with the administration team. Check equipment for damage and highlight to the Workshop Team Leader. Ensure all equipment is returned into the correct returns area.Service & Maintenance Prepare non mechanical plant for hire; cleaning down, painting and checking ready for hire. Support all hire and Tunnelling operations with various duties including cleaning down equipment and painting.Quality Ensure works are carried out in accordance with processes. Contribute to continuous improvement by providing suggestions and feedback to Management. Work to agreed timescales updating the Team Leader on progress. Maintain good communication with other Team Leaders and Management at all times.HSEQ Complete tasks in accordance with risk assessments, notify the Team Leader of any potential noncompliance. Report accidents and Positive Interventions using the correct methods. Ensure the correct PPE is used in the depots at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards etc. Identify/Submit positive interventions where needed. Work in conjunction with HSEQ policies and procedures.Key relationships: Wallows Lane depot Yard Team Team Leader - Yard Operations Managers Team Leaders - Workshop Fitters Fabricators Head of HirePerson Specification: The successful candidate is likely to meet all of the following criteria: Essential Previous experience loading and unloading vehicles Attention to detail and ability to follow procedures Ability to work well within a team, offering support to others Forklift licence UK Driving LicenceDesirable Previous experience working in a similar role in the plant or equipment hire industry Product knowledge of plant, tools, specialist kit and tunnelling equipment Slinger/SignallerAbout BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products and services that has depots in both the Midlands and Scotland. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Flexible working arrangements Annual salary review Continuous service awards