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We are seeking an enthusiastic and dedicated Nursery Manager to oversee the daily operations of our nursery. The ideal candidate will possess strong leadership skills and a passion for early childhood education. This role requires effective communication with staff, children, and parents to create a nurturing and stimulating environment for children to thrive. The Nursery Manager will be responsible for managing staff, ensuring compliance with regulations, and driving the overall success of the nursery. Duties Lead and manage a team of childcare professionals, providing guidance and support to ensure high-quality care and education. Develop and implement engaging educational programmes that meet the needs of children aged 0-5 years. Communicate effectively with parents and guardians, providing updates on their children's progress and addressing any concerns. Ensure compliance with all relevant legislation, policies, and procedures related to childcare and early years education. Oversee the daily operations of the nursery, including staffing, budgeting, and resource management. Foster a safe, welcoming, and inclusive environment for all children and families. Conduct regular assessments of children's development and implement strategies to support their growth. Organise training sessions for staff to enhance their professional development in childcare practices. Requirements Proven experience in a leadership role within a nursery or early childhood education setting. Strong understanding of early childhood education principles and best practices in childcare. Excellent communication skills in English, both verbal and written. Ability to manage staff effectively while fostering a positive team culture. Experience working with children in a nursery or similar environment is essential. Knowledge of relevant legislation and regulations regarding childcare is advantageous. A qualification in Level 3 Childcare, First aid and Safeguarding. Must be DBS checked. If you are passionate about making a difference in children's lives through quality care and education, we encourage you to apply for this rewarding position as Nursery Manager.
We are looking for an experienced** Freelance Social Media** Manager to elevate our online presence and drive engagement across multiple platforms. This role is ideal for a freelancer or agency with a strong background in hospitality, food, and beverage marketing, who can craft compelling content and implement effective social media strategies. Key Responsibilities: - Develop & Execute Strategy: Create a dynamic social media strategy aligned with our brand identity and business goals. - Content Creation: Produce high-quality, engaging content (visual and written) tailored to each platform, showcasing our food, beverages, and hospitality experience. - Community Management: Grow and manage our social media presence, engaging with followers and maintaining a consistent brand voice. - Performance Tracking: Analyse social media metrics, generate reports, and provide insights for continuous improvement. - Industry Trends: Stay updated on food, beverage, and hospitality trends, leveraging them to enhance our content strategy. Requirements: - Proven experience managing social media for hospitality, food, or beverage brands preferred. - Strong content creation skills, including graphic design, video editing, and copywriting. - Proficiency in social media management tools and analytics platforms. - Ability to work independently and develop a strategic approach to social media growth. Offer & Application: We are open to proposals within the budget range of £1,000 – £1,500, depending on the scope of services offered. If you’re interested, please submit: ✔ Your proposal outlining your approach ✔ Portfolio showcasing relevant work ✔ A brief strategy outline tailored to our brand Due to JobToday limits - we can not provide our HR email until we begin chatting. We look forward to hearing from you :) TBP
Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.
Church Administrator (Registered Religious Charity) Harvesters International Christian Centre Contract Type: Full-time, Part-time, Hybrid Location: London Do you have previous experience as a church administrator or in any administrator role? Are you a highly organised, proactive leader with a passion for operational excellence? Do you thrive in team collaboration, strategic planning, and ensuring smooth day-to-day church operations? If so, we’re looking for you to join our team as a Church Administrator at Harvesters International Christian Centre, a registered religious charity. This role is hybrid, but you will be required to travel to the church every Sunday and designated locations at least once a week. Advance notice will always be given. This role requires a high level of professionalism, discretion, and integrity, as the Church Administrator will handle sensitive information, leadership discussions, and church records. The ideal candidate will demonstrate sound judgment and a commitment to maintaining confidentiality while supporting the church’s mission. Key Responsibilities Church Operations & Team Coordination • Support the church’s vision by coordinating administrative and operational activities. • Develop roadmaps and strategies to help church teams achieve their goals. • Regularly engage with ministry leaders to monitor progress and ensure accountability. • Review performance and resolve productivity issues while maintaining processes and systems. • Ensure all tasks and projects adhere to stipulated timelines, escalating concerns to leadership when necessary. Reporting & Documentation • Prepare and submit weekly reports to the Senior Pastor. • Develop and maintain reporting templates to track ministry activities and church goals. • Ensure reports are accurate, reviewed, and properly archived for easy access Project Management • Lead key church projects, assign responsibilities, and ensure timely execution. • Support the smooth operation of the church’s administrative functions. • Assist ministry leaders with project planning and evaluation when needed. Administrative & Leadership Support • Provide administrative assistance to the Senior Pastor and leadership team. • Manage official church documents, policies, and reports. • Maintain church calendars and schedule meetings as agreed with leadership. • Take minutes at leadership and church meetings and distribute them appropriately. • Serve as the first point of contact for general inquiries, directing correspondence accordingly. • Oversee office equipment maintenance and church inventory (contracts, receipts, forms, etc.). • Assist in preparing training materials for church courses and events. Leadership & Compliance • Provide administrative leadership to support the church’s vision and strategic goals. • Ensure compliance with church policies and best practices for charity governance. Who We’re Looking For We’re seeking a self-motivated, detail-oriented individual with strong organisational and leadership skills. You should be comfortable managing multiple priorities, collaborating with diverse teams, and ensuring smooth church operations. Due to the nature of this role within a Christian church, you are required to be a practising Christian with a strong personal relationship with Jesus Christ.
Job Title: Sales Executive Location: 163 City Road, London, England, EC1V 1NR Job Type: Full-time, On-site About Us TANG TECHNOLOGY CONSULTANCY LTD is a consulting company that provides smart home consulting services and marketing services. The company's mission is: Committed to providing clients with professional and efficient smart home solutions and innovative marketing strategies, helping businesses enhance their market competitiveness and achieve sustainable growth.. We are currently seeking a dynamic and results-driven Sales Executive to join our growing team. This role offers an exciting opportunity to drive business growth, build strong client relationships, and contribute to the success of our consultancy services. Role Overview As a Sales Executive, you will be responsible for identifying new business opportunities, developing client relationships, and driving revenue growth. You will work closely with internal teams to create strategic business plans and expand our market presence. Key Responsibilities: · Identify and develop new business opportunities through market research, networking, and lead generation. · Build and maintain strong client relationships, understanding their needs and offering tailored consultancy solutions. · Develop and implement sales strategies to increase revenue and expand our client base. · Conduct market analysis to identify trends, competitors, and potential areas for growth. · Collaborate with internal teams to develop proposals and presentations for prospective clients. · Manage the full sales cycle, from initial contact to contract negotiation and closing deals. · Represent the company at industry events, conferences, and networking functions. · Maintain accurate records of leads, sales activities, and client interactions using CRM tools. Candidate Requirements: · Previous experience in business development, sales, or client relationship management (preferably in consultancy or professional services). · Degree in Business, Marketing, or a related field is preferred but not mandatory. · Strong communication and negotiation skills, with the ability to engage and influence clients. · Proven ability to develop and execute sales strategies that drive revenue growth. · Excellent market research and analytical skills to identify business opportunities. · Highly self-motivated, goal-oriented, and capable of working independently. · Proficiency in Microsoft Office and CRM software. Salary & Benefits: Salary: £38,000 - £45,000 per year Benefits: · Performance-based bonus structure · Company-sponsored events and networking opportunities · Pension scheme · Convenient transport links Work Schedule: · Monday to Friday · Holiday entitlement · Occasional weekend availability as required Additional Perks: · Performance-based incentives · Career growth opportunities within the company
Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.
Job duties & responsibilities: - Organising staff shifts and scheduling - Providing excellent customer service - Leading by example - Planning menus - Working with food and drink suppliers - Ensuring all food safety procedures are strictly followed according to sanitary regulations - Following all company policy and procedures regarding dealing with cash, equipment and property - Cleaning the kitchen according to regulatory guidelines - Maintaining safe working conditions - Auditing inventory levels to ensure product availability, and ordering products as necessary - Recruiting and training staff - Working closely with management to meet revenue objectives - Implementing appropriate strategies to resolve adverse trends and improve sales Skills and Qualifications: • Ability to remain calm under pressure • Should be dependable and reliable • Business management skills • Exceptional organisational and leadership skills • Knowledge of food production • Ability to work well with others with excellent interpersonal and communications skills • Knowledge of computers and industry technology • Ability to work flexible hours, including nights and weekends • Basic understanding of food preparation
L&C Consultant Limited is a leading financial services provider committed to delivering tailored solutions and expert guidance to help clients achieve their financial goals. We are seeking a highly motivated Account Manager (Public Relations) to join our team and play a key role in managing our public relations and advertising initiatives. Key Responsibilities: Develop and execute strategic public relations and advertising campaigns to enhance brand visibility and engagement. Collaborate with clients, internal teams, and external agencies to define campaign objectives, timelines, and budgets. Oversee advertising operations across multiple platforms, ensuring campaigns align with business goals and client expectations. Analyze and interpret market data, campaign performance metrics, and customer insights to optimize PR strategies. Provide expert advice on marketing and advertising techniques for new and existing financial services. Requirements: Proven experience in public relations, advertising, or account management. Strong communication and interpersonal skills with the ability to build lasting client relationships. Excellent project management skills, with the ability to handle multiple campaigns simultaneously. Data-driven mindset with proficiency in campaign analysis and reporting. Knowledge of financial services and industry trends is a plus. If you are a results-driven professional with a passion for public relations and advertising, we would love to hear from you!
DevOps Engineer City of London £Competitive plus strong bonus and benefits Azure, Terraform, Data Tooling DevOps Engineer is sought to join a highly prestigious financial services organisation. This is a key role that will see you taking responsibility for developing Microsoft Fabric related DevOps processes, ensuring the correct balance between environmental control and ensuring Data Engineering teams have the flexibility to work efficiently. You will create bespoke modules in Terraform and actions in GitHub (or Azure DevOps) to support CI/CD workflows. You will also liaise with teams across the business to ensure the platform meets all security and performance requirements. Key Responsibilities Develop standards and strategies to manage the deployment of assets into the Microsoft Fabric ecosystem. Where required create custom actions in GitHub/Azure DevOps that use the Microsoft Fabric APIs. Where required create custom terraform modules to ensure Microsoft Fabric configuration is held as infrastructure as code. Work with Data Engineers to create the development environments engineers will use to develop and deploy products in Microsoft Fabric. Work with data owners around the business to ensure source data systems can be securely accessed. Ensure security best practices are followed. BCP/DR strategy. Work with other members of the central platform team to monitor the Microsoft Fabric feature roadmap and integrate new features into the established eco-system. Work with other members of the central platform team to define an efficient project process to deliver new data products. Key Technical Skills and Experience Terraform Modules Infrastructure as code GitHub/Azure DevOps Azure Data Factory Azure Synapse CI/CD including Databases Databricks GitHub Actions/Azure DevOps Tasks Monitoring in Azure Release Management Experience Microsoft Fabric (not essential) Minimum 6 years working in a cloud environment managing data engineering products.
Duties and Responsibilities: - Develop, implement, and manage social media strategies across various platforms including Facebook, Twitter, Instagram, and LinkedIn. - Create engaging content tailored to each platform that aligns with the brand's voice and objectives. - Monitor social media channels for trends, customer feedback, and engagement opportunities. - Analyse performance metrics to assess the effectiveness of campaigns and adjust strategies accordingly. - Manage online communities by responding to comments, messages, and inquiries in a timely manner. - Stay updated on industry trends and emerging technologies to keep the brand at the forefront of social media marketing. - Coordinate public relations efforts to enhance brand reputation and visibility. Skills/Qualifications - Proven experience in social media management and public relations is essential. - Strong understanding of various social media platforms and their respective audiences. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work independently as well as collaboratively within a team environment. - Proficiency in using social media management tools and analytics software. - Creative mindset with the ability to generate innovative ideas for content creation. - Strong organisational skills with the ability to manage multiple projects simultaneously. .
- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
Key Responsibilities: Platform Operations & Optimization: Support the operation of our real estate resource platform, ensuring seamless user experience, troubleshooting issues, and enhancing platform functionality. Cross-functional Collaboration: Coordinate with marketing and IT teams to improve platform usability, address client needs, and contribute to product development. Market Data Analysis: Analyze real estate market data, trends, and customer feedback to generate insights that drive strategic decision-making and business growth. Business Strategy Development: Work closely with the management team to formulate and implement new business strategies based on data-driven insights. Process Improvement: Identify areas for operational improvements and implement best practices to enhance efficiency and business performance. Client Relationship Management: Build and maintain strong relationships with clients, providing support and guidance in utilizing our platform to maximize their real estate operations. Qualifications & Skills: Bachelor's or Master's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Experience in business development, client relationship management, or strategic consulting, preferably in real estate or technology sectors. Strong analytical skills, with the ability to interpret market trends and translate data insights into actionable strategies. Proficiency in data analysis tools and CRM software, as well as Microsoft Office (Excel, PowerPoint, Word). Ability to manage and optimize platform operations, with experience in SaaS or online platforms being an advantage. Excellent communication and problem-solving skills, with a proactive and results-driven approach. Fluency in English and Mandarin (preferred) to effectively support a diverse client base.
We are a local cleaning company, RARA BLUE CARPET CLEANING SERVICES LIMITED, and a franchisee of Fantastic Services. We are looking to recruit a Business Development Executive who is energetic, hardworking, and motivated to help develop and elevate the business to the next level. Job Vacancy: Business Development Executive 📷Location: Perivale 📷Industry: Cleaning Industry 📷Job Type: Full-Time Responsibilities: 1. Identify and develop new business opportunities. 2. Build and maintain strong client relationships. 3. Collaborate on sales & marketing strategies and execute plans to meet targets. 4. Analyze market trends and competitor activities. 5. Deliver sales & marketing presentations, negotiate, and close deals. 6. Track sales performance and report to management. 7. Communicate with staff and manage the day-to-day rota properly Requirements: 1. Bachelor's degree in Business or related field. 2. Proven experience in business development or sales & marketing. 3. Strong communication, negotiation, and organizational skills. 4. Hardworking, honest & motivated 5. Good Personality What We Offer: 📷Competitive salary and commission. 📷Career growth opportunities.
Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £40,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.
We are seeking an experienced E-commerce Specialist to join our team. As an E-commerce Specialist, you will be responsible for managing and optimising our online sales platforms. This is a great opportunity to contribute to the growth of our business and make a significant impact in the e-commerce space. Duties: - Fully knowledgeable on all aspects of Amazon Seller Central UK and Amazon Europe platforms - Ability to list products on Amazon UK and Amazon Europe and obtain clearance for individual products as requested. - Develop and implement strategies to increase online sales and drive traffic to our e-commerce platforms - Manage product listings, ensuring accurate and compelling descriptions, images, and pricing - Monitor and analyse sales performance, identifying trends and opportunities for improvement - Collaborate with cross-functional teams to optimise website functionality, user experience, and conversion rates - Conduct market research to identify customer needs, preferences, and trends - Stay up-to-date with industry best practices and emerging e-commerce technologies - Provide support for customer inquiries and issues related to online orders - Be able to handle inventory management, packaging and labelling of shipments Skills: - Fluent in English (written and verbal) - Proven track record in e-commerce sales and marketing, minimum 2 years Amazon Seller and eBay Seller experience - Strong analytical skills with the ability to interpret data and make data-driven decisions - Proficient in using e-commerce platforms (e.g., Shopify, WooCommerce, Amazon UK, eBay, Shopify, TikTok, others) - Experience with Salesforce or other any other CRM systems - Excellent communication skills, both written and verbal - Detail oriented with strong organisational skills We offer competitive compensation packages and professional development opportunities. Remuneration increases rewarded on employment and performance periodic reviews. Join our team and be part of a dynamic company that values innovation and growth. Please note that all positions at our company are paid positions. Qualifications - Proficiency in E-commerce platforms, particularly Amazon Seller Central, eBay, Shopify, TikTok - Experience in B2B sales and utilising CRM software like Zoho / Salesforce / other - Ability to work collaboratively in a fast-paced environment - Excellent organisational skills to manage multiple projects effectively Job Types: Full-time, Part-time, Permanent, Temporary
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Duties and Responsibilities: - Oversee daily operations of the takeaway and delivery service, including staffing, scheduling and inventory management. - Conduct performance evaluations and provide ongoing training and development for team members. - Handle customer inquiries, complaints, and feedback professionally and promptly. - Develop and implement marketing strategies to promote the takeaway and delivery service. - Ensure that all food products meet the food’s quality standards and specifications. - Manage online ordering platforms and ensure they are functioning correctly. - Manage financial aspects of the takeaway and delivery service, including budgeting, sales, expenses, and profitability, forecasting and reporting. - Ensure customer satisfaction by providing excellent service and addressing customer complaints. - Develop and implement policies and procedures to ensure compliance with food safety regulations. - Motivate and lead a team of staff to achieve sales and profit goals. - Ensure timely delivery of orders and monitor driver performance. - Monitor and maintain inventory of food, beverages and supplies. Skill/experience/qualifications: - Relevant experience in a similar role - Proven ability to lead and manage a team - Familiarity with online ordering platforms and delivery management systems - Strong understanding of food safety regulations - Knowledge of health and safety regulations applicable to food service - Experience with inventory management and financial reporting - Strong communication and customer service skills - Passion for culinary arts, creativity in menu development, and an understanding of current food trends - Experience managing delivery drivers
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
Role Type: Freelance, Part-Time, Full-Time Location: Local (KT2)/ Must be able to travel We are a London-based start-up consultancy focused on developing brands, experiences and teams within lifestyle industries. We believe in nurturing talent, fostering creativity, and helping individuals grow to their full potential. We are expanding our team and looking for passionate, motivated, and creative individuals to work closely with the Creative Director and bring ideas to life. Whether you're a student, recent graduate or or Experienced marketer what matters most is your attitude, eagerness to learn, and ability to think outside the box. - Creativity - Innovative - Flexibility - Problem Solving - Organised - Quick and Efficient - Time management - Attention to detail - Goal-orientated - Brand-orientated - Strong Communicator - Team Player - Trendy Savvy - Self-motivated & Proactive - Adaptable & Open to Feedback - Opportunity identify Responsibilities: - Develop and execute social media strategies to grow brand awareness and engagement. - Create compelling content for social media platforms (Instagram, Facebook, TikTok, etc.) and monitor performance analytics. - Plan, schedule and develop content calendar using social media management tools to ensure consistent posting. - Assist with digital marketing campaigns, from concept to execution, to support business goals. - Run and optimised paid social media campaigns, including ad targeting, budgeting and performance tracking. - Engage with the online community, responding to comments, messages, and inquiries. - Track and analyze social media and marketing performance, adjusting strategies as needed. - Monitor competitors and industry trends, identifying opportunities for innovation and competitive advantage. - Collaborate with the team to ensure content aligns with the overall marketing strategy and brand voice. Qualifications: - Experience in social media management and digital marketing. - Proficiency in major social media platforms (Instagram, Facebook, TikTok, LinkedIn) and digital marketing tools (Google Analytics, Meta Business Suite, Hootsuite, Buffer, Canva, Adobe Creative Suite, etc.) - Strong written and verbal communication skills. - Creative mindset with the ability to generate fresh ideas for engaging content. - Basic knowledge of social media advertising (Facebook Ads, Instagram Ads, TikTok Ads) and experience in campaign management is a plus. - Analytical skills to track, measure, and optimize performance, translating data into actionable insights. - Basic editing skills for creating and refining visual content. Skills in creative media (graphic design, animation, photography, videography, or motion graphics) are a plus. - Ability to work both independently and collaboratively, managing time and deadlines effectively. - Understanding of SEO and content marketing principles to enhance social media reach and effectiveness. - Passion for digital trends and social media innovation, staying up to date with platform updates, viral trends, and best practices. Candidate Specifications: - Must be able to travel to KT2 and be flexible to move around London for content creation and events. - Must have an up-to-date smartphone and laptop for work-related tasks. Salary: - Salary based on performance, experience, skills, and attitude. - KPIs and targets will be set, with the opportunity to earn performance-based bonuses. How to Apply for All Roles: - Please send your portfolio, CV, or a brief cover letter explaining your skills, interests, and why you would love to join us. - Show us what you can bring to the team and how you align with our values of creativity, passion, and innovation.
- Oversee daily operations of the retail store, including sales, customer service, and inventory management. - Develop and implement strategies to achieve sales targets and increase profitability. - Train, supervise, and motivate retail staff to deliver exceptional customer service. - Monitor and analyse sales performance, customer feedback, and market trends to make informed business decisions. - Ensure compliance with company policies and procedures, as well as local regulations. - Maintain a clean and organized store environment. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with other departments to optimize overall store performance.
We are looking for a Digital Marketing Executive to lead our restaurant’s online marketing efforts, drive customer engagement, and increase footfall and online orders. The ideal candidate will have experience in social media management, SEO, content creation, and paid advertising to promote the restaurant effectively. Key Responsibilities: Social Media Management: Develop and execute engaging content strategies for Facebook, Instagram, TikTok, and Twitter. Create and schedule high-quality posts, reels, and stories showcasing menu items, promotions, and events. Respond to customer inquiries, comments, and reviews to maintain strong online engagement. Online Advertising & Promotions: Plan and manage paid advertising campaigns on Google Ads, Facebook Ads, and Instagram Ads. Optimize campaigns to drive reservations, online orders, and brand awareness. Implement and monitor special offers, discounts, and loyalty programs. SEO & Website Management: Optimize the restaurant’s website for search engines to improve online visibility. Manage and update online menus, promotions, and booking systems. Ensure a mobile-friendly and user-friendly experience. Influencer & Partnership Marketing: Collaborate with local food bloggers, influencers, and content creators for brand exposure. Coordinate partnerships with food delivery platforms like Uber Eats, Deliveroo, or Just Eat. Email & SMS Marketing: Create and send email newsletters with updates on promotions, new dishes, and events. Develop SMS campaigns for special offers and exclusive deals. Analytics & Performance Tracking: Use Google Analytics, Meta Insights, and other tools to track and improve marketing performance. Provide reports on campaign success, customer engagement, and online traffic. Required Skills & Qualifications: Bachelor's degree in Marketing, Business, or a related field (preferred). Strong understanding of social media trends, SEO, and online advertising. Experience with content creation tools like Canva, Photoshop, or CapCut. Knowledge of Google Analytics, Meta Business Suite, and email marketing platforms. Excellent communication and creativity skills.
Duties and Responsibilities: · Maintaining statistical and financial record · Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability · Create and manage a relaxed, welcoming, customer - focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control maximizing profitability and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximize profits · Conduct price and feature comparisons to facilitate purchasing · Recruit and Train new staff and conduct induction · Ensure high levels of customers’ satisfaction through excellent service · Ensure racks are fully stocked · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to manage the full extent of business requirements · Must have excellent communication and interpersonal skills · Customer management skills · Bachelor &/ Master’s degree or a related study and experience
Sales Development Representative (SDR) – B2B Business Services 📍 Location: Remote (UK-Based) 💰 Salary: Competitive Base + Uncapped Commission ⏳ Job Type: Full-Time About Us Direct Company Acquisitions specializes in helping distressed business owners find solutions to financial difficulties. We assist companies facing insolvency, cash flow problems, or significant debt by providing tailored rescue strategies. As we expand, we’re looking for highly motivated Sales Development Representatives (SDRs) to join our team and help business owners navigate tough financial situations. If you have a hunter mentality, strong communication skills, and thrive in a fast-paced sales environment*l, this role is for you. What You’ll Do: - Outbound Calling: Engage with business owners who have expressed interest in our services (no cold calling). - Qualify Leads: Identify urgent cases and determine their suitability for our solutions. - Consultative Selling: Understand business owners' challenges and present how we can help. - Follow-Ups: Maintain consistent contact with leads through calls, emails, and SMS. - CRM Management: Log interactions and track progress through our sales pipeline. - Work Closely with Closers: Book qualified appointments for senior consultants to finalize deals. What We’re Looking For: ✔ Sales Experience: 1+ years in SDR, telesales, or a similar role (B2B experience preferred). ✔ Resilience & Drive: Ability to handle objections and push deals forward. ✔ Strong Communicator: Confident, persuasive, and empathetic when speaking with distressed business owners. ✔ Process-Driven: Can follow structured sales scripts while thinking on your feet. ✔ Fast Learner: Adaptable and eager to refine sales techniques. ✔ Tech-Savvy: Experience with CRMs, dialers, and sales tools is a plus. What We Offer: ✅ Competitive Base Salary + Uncapped Commission** (OTE £85K+) ✅ High-Quality Leads (No cold calling – only warm leads from our marketing) ✅ Ongoing Sales Training & Coaching ✅ Clear Career Progression Path to Senior Sales Roles ✅ Remote Work Flexibility How to Apply If you’re ready to make an impact and earn great commission, apply now! Send your CV and a short cover letter explaining why you’re a great fit. We’re hiring immediately, so don’t wait—take the next step in your sales career today!
This role has split shifts 5 days week: 40hrs/week Assist the Manager in planning and implementing strategies to attract new customers and satisfy existing ones. Coordinate communication between front of the house and back of the house staff. Prepare shift schedules. Supervise kitchen and wait staff and provide assistance, as needed. Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms). Gather guests’ feedback and recommend improvements to the menus. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best. Monitor compliance with safety and hygiene regulations. Report to the Restaurant Manager.
Oversee the daily operations of the dessert shop, ensuring efficiency, seamless workflow, and a welcoming customer experience. Supervise staff by scheduling shifts, delegating tasks, and providing training in customer service, hygiene protocols, and teamwork to maintain high service standards. Monitor stock levels of dessert ingredients and supplies, ensuring proper storage and handling to prevent wastage and contamination while placing timely orders. Maintain hygiene and food safety standards, ensuring full compliance with health regulations and best practices in ingredient management and food handling. Manage cash handling, tills, and financial reporting, ensuring all transactions are accurate while monitoring overall shop revenue and expenses. Implement promotional strategies and upselling techniques to boost sales while enhancing customer satisfaction and loyalty. Essential Skills: Leadership: Ability to lead and motivate a team effectively. Organizational Skills: Efficiently manage multiple tasks and maintain a well-ordered environment. Problem-Solving: Quickly address operational challenges and implement effective solutions. Customer Service: Provide exceptional service to enhance customer experience and loyalty. Business Acumen: Understand financial aspects, including budgeting and cost management.
ALPA Consultants Ltd. is seeking a talented Digital Marketing Specialist to drive our online presence and brand growth. The ideal candidate will be responsible for developing and executing digital marketing strategies, managing social media campaigns, optimizing SEO/SEM efforts, and analyzing performance metrics. Experience with content creation, email marketing, and paid advertising is a plus. If you're a creative thinker with a passion for digital trends and data-driven marketing, join our team and make an impact! Apply now to be part of a dynamic and innovative consulting firm.
Are you a creative and results-driven marketer with a passion for food and hospitality? Clee Hill Fish and Chips is looking for a Marketing Executive to join our team and help drive brand awareness, customer engagement, and business growth. About Us Clee Hill Fish and Chips is a well-loved, community-focused takeaway serving delicious, high-quality fish and chips. We take pride in our fresh ingredients, excellent customer service, and welcoming atmosphere. The Role As a Marketing Executive, you will be responsible for promoting our brand, increasing customer footfall, and managing our online and offline marketing efforts. You will play a key role in developing and executing marketing strategies that enhance our visibility and drive sales. Key Responsibilities • Develop and implement creative marketing campaigns to increase brand awareness and attract customers. • Manage and grow our social media presence across platforms like Facebook, Instagram, and TikTok. • Create engaging content, including posts, graphics, and promotional materials. • Monitor and analyze marketing performance, making data-driven decisions to improve effectiveness. • Coordinate local advertising, sponsorships, and partnerships to enhance brand visibility. • Organize promotions, special events, and seasonal campaigns. • Engage with customers through online reviews and feedback to maintain a strong brand reputation. Skills: • Proven track record of developing and executing successful marketing campaigns. • Strong understanding of digital marketing, including SEO, PPC, social media, and email marketing. • Excellent analytical skills and the ability to interpret data to make informed decisions. • Exceptional communication and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple projects simultaneously. • Creative thinker with a passion for innovation and continuous improvement. Job requirements: • Bachelor’s degree in marketing, Business, or a related field. • Previous experience in marketing, preferably in food, hospitality, or retail. • Knowledge of graphic design tools (e.g., Canva, Photoshop) is a plus.