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Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. You'll combine data-led decision-making with hands-on leadership to improve service performance, reduce friction, and deliver a premium, brand-right experience at every omni-channel touchpoint. You'll partner closely with eCommerce, Operations and the wider SLT, to identify journey pain points and implement scalable improvements that increase CSAT/NPS, conversion, repeat purchase, and operational efficiency. Key responsibilities Own the end-to-end eCommerce customer journey, mapping key touchpoints across web, email, delivery, returns, post-purchase support and reviews. Identify and prioritise friction points (e.g., product information gaps, delivery ETA uncertainty, damages, returns complexity). Ensure the customer journey reflects a premium interiors brand (tone of voice, service standards, proactive comms). Lead day-to-day CX performance across channels (email, phone, live chat, social, marketplaces if applicable). Set and manage service SLAs/KPIs, driving improvements in response times, resolution time, and quality. Build processes for common interiors challenges: lead times and backorders delivery booking and tracking Lead, coach and develop a customer service team (in-house and/or outsourced). Build a quality framework (QA scorecards, coaching, calibration, tone-of-voice standards). Support workforce planning and peak trading readiness (sale events, seasonal peaks). Work with 3PL, couriers and installation partners to improve delivery experience and reduce exceptions. Experience Proven experience in eCommerce customer experience / customer operations, ideally in interiors, homeware, furniture, premium retail, or a high-consideration category. Strong grasp of operational drivers: fulfilment, delivery, returns, and how these impact CX. Experience improving CX through process design, journey mapping, and cross-functional delivery. Comfortable working with data and reporting tools TPBN1_UKTJ

E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to £45k + Bonus, 25 Days Holiday A commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. To be considered for the position of Ecommerce Tradi

Telesales Manager – High-Ticket Trading Education. If you’re the kind of manager who l.

E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to £45k + Bonus, 25 Days HolidayA commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. Known for uniting teams, owning key decisions, and deliveri

Ecommerce Manager online sales DTC Consumer Electronics omni-channel### Longterm Contract Inside IR35 #### up to 3 days/week onsite in Surrey ##We are looking for an eCommerce Trading Manager to play a critical role in driving the commercial success of our clients European online sales channels

Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future.We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't tick every box.If you'

Assistant Manager (Asphalt Plant)Location:Frome, Somerset Accessible from:Frome,Nunney,Shepton Mallet,Warminster,Trowbridge,Bath,Midsomer Norton,Gillingham,Glastonburyand surrounding areas.

Compliance and Trading Manager | Food Retail | £30-34,000 Zachary Daniels Retail Recruitment has an exciting opportunity for an experienced Retail Operations Manager/Compliance Manager to join an established food retail business.

As the Trading & Supervisory Management Control Manager within Control Management, you will be part of an agile, future-focused, and collaborative team. You’ll help enhance JPMorgan’s trading and supervisory frameworks through data-driven insights and automation. You will assess the operational

Ecommerce Trading Manager | Online Retail | Yorkshire/ Hybrid | Salary circa £50k Basic + 26 Days Holiday PLUS extra days holiday throughout summer!!!!!This role is ideal for a commercially minded, data-led Ecommerce Trading Manager who thrives on improving on-site performance and customer experien

A leading commodity trading firm in the United Kingdom is looking for an experienced Market Risk Manager for their Gas & Power unit.

The Senior Associate Trading Manager operates within the Trading team, part of the Subscriptions Growth directorate. The Trading team leads all in-month performance reporting, delivering weekly updates with outlook projections and clear, coherent narratives on the factors influencing PlayStation Plu

A dynamic personal care company is seeking an eCommerce Trading Manager to lead Amazon EU trading efforts. The role demands 3-4 years of Amazon trading experience, strong analytical abilities, and excellent communication skills. The successful candidate will manage daily sales, promote brand visibil

A charitable organization in the United Kingdom is seeking a Superstore Manager to oversee operations and drive performance.

The Internal Audit Manager / Senior Manager supports the organisation by undertaking internal audit assignments and other related activities to assist the Head of Internal Audit (SMF5) discharge his/her regulatory responsibilities for the Internal Audit function. We reinvent how trading and investin

Conduct audience insights and customer analyses, including total addressable market (TAM) assessments, CRM cohort evaluations, trading and market trend analysis. As a Trading Executive at DAZN, you will play a key role in driving data-informed decision-making across our Growth Markets commercial and

We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. As a Manage

A leading financial technology company in London is seeking a Market Risk Manager to oversee trading risk management. Responsibilities include defining trading risk models, ensuring compliance with regulatory standards, and managing trading activities. The role requires deep expertise in equities an

A leading investment platform is seeking a Partnerships Manager to join its Growth team in London.

The primary role is to drive performance, ensure operational excellence, and support Superstore managers in delivering the highest standards of customer service and profitability. As part of the Retail Management Team, you will report directly to the Deputy Head of Retail and have full authority to

Role: E-commerce Trading Assistant Manager. Responsible for the day-to-day trading and how your categories show up across Boots. Support digital development initiatives and process improvements, ensuring that ecommerce trading and customer requirements are captured.

We are looking for a Product Manager / Senior Product Manager to drive product initiatives from inception through execution. Lead the development and prioritization of the advanced trading UX roadmap across web and mobile, delivering specialist trading tools and workflows tailored for professional a

The Shift Trading Manager will also support recruitment, onboarding, and performance management for the trading team under the direction of the Trading Manager (GB). The Shift Trading Manager will supervise the day-to-day operations of the trading desk, ensuring that trading activities are executed

A leading multi-strategy investment firm in Greater London seeks a Portfolio Manager to design and manage systematic trading strategies across global futures markets.

Are you ready to take the next step in your digital career? We're looking for a talented E-Commerce Trading Manager to lead the online trading strategy and drive exceptional growth across our digital channels. Leading and developing a small team, the E-Commerce Trading Manager will have the freedom

We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. As a Relationship Manager within the FICC Options team with a focus on Energy, you will get the chance to operate within a fast-paced, volatile and exciting m

We are seeking an experienced IT Asset Manager to take ownership of the full lifecycle management of IT assets, including hardware, software, and configuration items. IT Asset Management leadership or managerial role.

A financial services firm in Greater London is looking for an Internal Audit Manager/Senior Manager to drive audit assignments and ensure compliance.

As the Treasury & FX Trading Lead, you will own the end-to-end flow of money across Aspora’s ecosystem — from collections and prefunding to FX execution, settlement, and liquidity optimization across currencies and corridors.

Experience in product management in the Managed Trading services or Risk management in the online sports betting industry. As Senior Product Manager for the betting cluster of Genius Sports, you will work closely with the VP of Product and delivery teams translating high‑level roadmaps into work i

A leading digital transformation firm in Greater London seeks a Senior Product Manager to drive transformation in energy and commodities trading.

Product Manager - Managed Trading and Post Trade Services. As a core leader, you are responsible for acting as the voice of our internal customersoperations and trading), and developing modern, automated, scalable products that provide customer value and support business growth.

Trading & Treasury Market Risk Manager. Support and develop junior risk managers, helping build a strong pipeline of technical expertise in the team. Collaborate effectively with key stakeholders including Trading, Finance and Quant teams.

Trading & Treasury Market Risk Manager. An exciting opportunity has arisen in the Treasury & Trading Market Risk team within Lloyds Banking Group. Oversee trading desk activity across a variety of asset classes including rates, FX, credit, repo, and xVA, and use your deep product knowledge to ensure

Our client, a standout fintech business is seeking a Channel Partner Marketing Manager to join their partner marketing function for a 12 month contract to drive SMB growth across the UK and Europe through its strategic partners.

At least 10 years of experience, including roles as a credit analyst, credit officer, or front‑office‑facing credit trading risk manager. The team sits on the trading floor and interacts with the Front Office daily. The position focuses on the European Credit Trading business, which spans severa

A leading digital transformation partner in Greater London seeks an experienced Product Manager specializing in Endur solutions for the energy and commodities trading sector.

A leading global consulting firm is seeking a Global S&C_ATIOS Senior Manager for its London office. Candidates should have experience in trading, investments, and optimization strategies.

A leading financial institution in London is seeking a Trading & Treasury Market Risk Manager. Responsibilities include overseeing trading desk activity, providing independent risk analysis, and contributing to the risk framework.

A globally recognised creative and productivity software business is hiring a Digital Trading Manager to drive Net New ARR across a flagship digital product portfolio in EMEA. You’ll lead the digital trading strategy across EMEA, owning performance against Net New ARR targets and identifying oppor

We’re looking for a data-driven, commercially minded Digital Trading Manager to join the Topshop & Topman team and help shape the next chapter of our global trading strategy. As Digital Trading Manager, you’ll play a key role in driving performance across Topshop. Understand the digital customer

Applicants must be aged 21 or over (in line with regulatory requirements for Registered Children’s Home Managers). A new 2-bed children's home near Woolwich is seeking a Registered Children's Home Manager to join a passionate, supportive organisation. This is a full‑time, permanent role for a Ch

A financial services company in Watford is seeking a motivated Account Manager to enhance client relationships and provide trading education.

AV Investment and Trading Account Manager. AV Investment and Trading Account Manager. Media, technical & managerial training (LinkedIn Learning, etc.

A leading cryptocurrency exchange is seeking a Marketing Manager focused on Futures trading.

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

A global trading company is seeking a Credit Risk Analyst to join their team in Athens.

An established but fast growing algorithmic trading firm are looking to bring in an FP&A Manager into a team of 4 where you will take ownership of FP&A deliverables, manage a team and partner with senior stakeholders across the business.