Assistant Manager
2 months ago
£26000–£28000 yearly
Full-time
Bicester
Are you
Experienced in, and passionate about, sales and customer service?
Able to thrive in a team environment working towards sales targets?
Friendly and helpful with an enthusiastic can-do/ hands on attitude and always willing to support their store & team?
Eager to learn and want to expand your skill set?
The Company
Storage Giant is one of the UK’s leading private self-storage providers. We are a well-established organisation with 13 stores and planned expansion across the UK of a further 5+ stores. We pride ourselves on our service that exceeds the customer’s needs and care passionately about what we do – BEST storage BEST price BEST service!
For the right candidate we are offering an intense training programme with regular reviews. You will have the opportunity to kick start your career and grow in our evolving, exciting and successful company. If you are looking for an opportunity to find your feet in a position which can offer you long term stability and progression then look no further.
The Role
You will report to the Store Manager to maximise store sales and operations activities in the development of growth of the business. You will deputise for the Store Manager in their absence which will require the ability to work on your own initiative and manage others. We are seeking a motivated individual with excellent customer service skills and who is highly organised. You will be commercially focused. Previous sales and or retail management background is essential in this progressive environment.
Sales Responsibilities
Advising new and existing customers on the best storage solution for their particular needs
Letting of rooms
Selling of merchandise
Introduction of insurance
Following up enquiries
Managing existing accounts and general administrative tasks
Operational Responsibilities
· Managing daily operations together with managing and motivating a team to meet store targets
· Ensuring high levels of customer satisfaction by being knowledgeable on all products offered to provide an excellent sales service
· Develop and sustain sales activities to ensure maximum profit is achieved
· Delivering sales, customer experience, merchandising, visual, and operational expectations
· Maintains an awareness of all product knowledge, and current or upcoming product / trends.
· Ensuring the store is running smoothly on a consistent basis and presents itself to a high standard of cleanliness
· Leading from the front; meeting objectives and policies
· Flexible availability – including evenings, weekends, and holidays
· Key Holder and alarm responsibilities
· Live within 30 minutes travelling time of the store
· Hold a full driving licence and access to own vehicle
Financial Responsibilities
· Meeting of financial and sales targets
· Meeting store budgets and financial and sales targets
Essential Skills
· 1 year of supervisory/management experience
· 1 year of experience in a customer-facing, sales and or retail setting
· Computer literate
· Problem solving, decision making, planning and organising
· Possess strong selling and communication skills
· A hands on and CAN DO attitude
Preferred but not Essential Experience within:
Self Storage / Removals / Retail / Direct Sales / Customer Services / Financial Services
Hours of Work
40 hours per week rota shifts during store opening times of:
· Monday to Friday 08.00 to 19.00
· Saturday 09.00 to 18.00
· Sunday 10.00 to 16:00
What we offer you
· Competitive salary plus commission of up to £2,000 per year paid quarterly
· 5.6 weeks paid annual leave (this includes the usual public holidays in England and Wales)
· Free on-site parking
· Company events and seasonal competitions and activities with cash prizes to be won
· Discounts on storage space and packaging materials for yourself and family
· Comprehensive induction and on-going training, development programmes, online resources and workshops
· Nurturing career support for those wishing to progress
At Storage Giant we are committed to creating an inclusive and diverse workplace where all applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, marital status or age.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
Company events
On-site parking
Store discount
Schedule:
Weekend availability
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Bicester., OX26 0LD: reliably commute or plan to relocate before starting work (required)
Education:
GCSE or equivalent (required)
Experience:
Customer Service/Sales/Retail: 2 years (required)
Assistant manager: 2 years (required)
Work Location: In person
