Account manager jobs in Illinois - Page 11

Job DescriptionROLE DESCRIPTION: As a Service Manager at Tyler Scanlan - State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Life insurance, • Retirement plan, • Health benefits, • Growth potential/opportunities for advancement within my agency

Job Description Senior Manager Application Engineering DN Solutions - Machine Tool Company Company Description For over 50 years, DN Solutions has built the machine tools that shape the world around us, including the cars we drive, the planes we fly, and the medical devices that save lives. We develop smart machines and customized solutions that advance these essential industries. Are you looking to make a large impact in an evolving company? We need your help. Apply to join our dynamic and global team that is modernizing the manufacturing industry. Job Description We are currently searching for an experienced Senior Application Engineer which would be responsible for activities involving engineering, building process, and building relationships within an industrial focused group for sales growth, our US market growth, CTC (Chicago Tech Center) growth and DN Solutions Global growth / support. The position will be based at our Schaumburg, IL, location. Job Responsibilities • Report directly to the Director of Application Engineering., • Drive AE scheduling / activities, exc., • Develop and present contents of scheduled programming classes to both internal and external customers., • Support training and/or coaching of internal and external customers in relation to advanced manufacturing concepts and full product lines., • Design and implement cutting demos with a focus on modern technologies and products., • Turnkeys: develop a manufacturing process by generating machine cutting program(s), implementing tooling, and fixturing based on a customer's proposal while maintaining a mandated schedule, cycle time and quality level., • Provide technical customer support to our distributors and key account customers in programming, processes, and training., • Conduct pre-sale activities and reviews including customer visits, evaluation of opportunities, machine assessment and recommendations, part processing recommendations and development of turnkey proposals., • Focus based on industries like Aerospace, Automotive, and Medical., • Execute other technical tasks related to unique events and or sales support on an as needed basis. (Travel and assist product specialist, application engineers, and R&D engineers from the factory)., • Minimum Bachelor's degree in Mechanical Engineering/Design, plus equivalent experience in a skilled trade related to Machine Tool industry and its support., • Minimum 5-10 years of experience in a manufacturing environment, • Minimum 2+ years of management experience specific to leading engineering teams, • Knowledge of Fanuc Machines and CNC engines with a minimum 5+ years of experience within Fanuc and or CUFOS controls and minimum 5+ years of experience within Siemens controls., • Minimum 5+ years of experience with G&M codes programming Multi-Task Turning Center, • Minimum 5+ years of experience with Mastercam, Siemens NX (CAM side)., • Minimum 5+ years of experience with SolidWorks, Autodesk Inventor, and AutoCAD (CAD side)., • Expert in Microsoft Office Suite, • Knowledge of project management tools (Gant Charts, Action Plans, etc.), preferred., • Understanding of ISO, and lean manufacturing and concepts, preferred., • Prior experience with Doosan/DN Machines and similar product line to DVF/SMX, preferred., • 25% Travel. Company Benefits We offer competitive pay based on experience. • 401(k), • Health, Vision, and Dental Insurance, • Life Insurance and Short-Term Disability, • Paid Time-Off including vacation, sick time, and Holidays., • Employee Referral Program, • Learn more / grow more. #ZR

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description Purpose: Manage a team of Manufacturing Professionals assigned to Third Party Manufacture (TPM) contracts for small molecule products. Assure that high quality product is manufactured in compliance with local and international regulations, and released and delivered according to the established forecasts, schedules, and cost planned. Responsibilities: -Lead a team of AbbVie TPM Account Managers to negotiate Manufacturing Service Agreement and amendments, and assure compliance with the terms of the agreements and Assure effective planning and material procurement strategies are in place to efficiently supply TPMs with required materials. -Assure global logistics are in place to support all phases of the manufacturing agreement in accordance with Purchasing and Supplier quality expectations. -Ensure timely communication to the TPM in all aspects of the product agreement including product forecasts, manufacturing and delivery schedules. -Lead the development of Financial Operating Plan, Updates, LRP, and Standard processes, and assure the financial goals are met. -Monitor manufacturing performance; apply performance metrics as appropriate and ensure work processes and standards align to deliver product in accordance with AbbVie quality expectations. -Assure in coordination with internal AbbVie functional partners that the TPM has the required quality systems and documentation to meet regulatory requirements, follow up inspection responses and commitments. Coordinate with QA, the annual quality management review and periodic audits of the TPM. Assure deviations are properly investigated and product disposition decisions are made in a timely manner. -Lead a performance improvement culture programs across TPMs; guide Account Managers to anticipate and act on ideas to increase efficiency and effectiveness. -Coach managers in the organization and establish clear expectations with them and all employees regarding responsibilities, goals and behaviours and champion and model exceptional AbbVie performance and talent management practices. -Coordinate routine management reviews and provide on-going communication informing internal and TPM stakeholders of TPM performance against expectations, highlighting issues, actions, and on-going improvements to increase performance at TPMs. -Represent Manufacturing as required with internal Brand Teams related to all aspects of the manufacturing process with TPMs and develop and manage staff through hiring, managing performance, developing talent and providing clear expectations. . Qualifications -Bachelor’s Degree required in a technical field: advanced technical degree (Master’s or Doctorate Degree) strongly preferred. -15+ years’ experience including: work as an individual contributor building technical expertise and proven project management skills. -Progressively increased responsibility and performance as supervisor, department manager and leader of diverse teams in Operations (Manufacturing, Quality, Supply Chain, Engineering, etc.) -Business acumen coupled with functional leadership experience is required to ensure effectiveness and high performance in a complex operation. . Additional Information AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description As a key member of the Payer Contract Analytics team within APEX, the individual in this role will work on the Market Access and Patient Services (MAPS) team will be responsible for supporting the Market Access function at AbbVie. The primary job responsibility is to perform contract data analytics to provide insights for AbbVie’s key Payer customer(s) across multiple channels of pharmaceutical businesses such as the Commercial Insurance channel, Medicare and Medicaid Channels. This role requires collaboration with stakeholders including Finance, Marketing as well as field-based Account Managers. The individual in this role will help to ensure AbbVie has the appropriate pricing and contracting analytics for our current products, as well as future pipeline products. Key Job Responsibilities Responsible for working with hiring manager to perform payer contract analysis, communicate results/ recommendations from analysis across therapeutic areas to improve gross-to-net sales performance while ensuring the quality and accuracy of all analytical results. Key areas of functional scope include: • Work in conjunction with the broader Payer contract analytics team to support US Payer Account team to assess contracting opportunities for AbbVie’s products, • Perform data analysis and financial modeling to determine appropriate discounting for desired access for Brand/ product, • Gather and analyze data from multiple sources (e.g., customer rebates, syndicated sources such as IQVIA, Symphony Health etc.) and update existing analysis tools, • Iteratively model AbbVie and Payer Economics during deal negotiations to ensure that AbbVie’s proposed contract strategy meets internal financial benchmarks and that payer views are also understood, to ensure that contracting can be mutually beneficial to both parties, • Interface with key customers to share results of contract analyses, and influence decision-making, • Provide analyses via periodically generated reports on key metrics and trends to Sales and Marketing Leadership teams, and other internal customers, • Create and manage dashboards to report on key performance metrics for AbbVie’s products by therapeutic area and channel of business, • Measure performance of contracts by retrospectively evaluating performance of contracts (deal vs. no deal scenarios)Qualifications, • Bachelor’s degree or foreign academic equivalent in Statistics, Economics, Actuarial Science, Business Analytics or a highly related field of study, & 3 years of work experience in financial modeling &/ or data analytics in the pharmaceutical, health care or other industry that requires in-depth business/ data analytics, • Strong programming background (SAS, SQL, Python) to be able to query databases to obtain necessary data for analysis and modeling, • Strong Excel skills, including being able to perform analysis using intermediate and advanced Excel skills such pivot tables, index match functions etc., • Familiarity with utilizing Power BI to synthesize data, gain insights and inform strategy, • Strong communication skills (PowerPoint), both written and verbal, ability to work collaboratively with peers and leadership on cross-functional teams, • Ability to take directions from direct supervisor, and work to produce accurate results in a fast-paced environment, especially during key contract negotiations Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time ofthis posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. * This job is eligible to participate in our long-term incentive programs Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of anybonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's soleand absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionDescription: Grow With a Company Built on Momentum —and Help Us Tell the World Who We Are At Paragon Micro, we help commercial and public-sector customers get technology working for them—hardware, software, services, and the expertise to bring it all together. Our culture is fast-paced, practical, and rooted in partnership. We show up for our customers, our partners, and each other. And we win by keeping things simple, moving quickly, and always raising the bar. Marketing plays a big role in that. We build credibility for a brand that’s trusted, we fuel demand for a sales team that’s hungry, and we deliver partner programs that directly drive revenue. If you’re energized by rolling up your sleeves, testing ideas, and seeing your work immediately impact pipeline—you’ll love it here. About the Role We’re looking for a Digital Marketing Manager who will elevate and evolve our corporate website and digital presence. This role is not just about “building pages”—it’s about turning our website into a high-performing, customer-centric growth engine. You’ll guide the roadmap, shape the user experience, create digital campaigns, and ensure every visitor interaction is tracked, measured, and optimized. You’ll work closely with our Senior Marketing Director, Developers, Content Specialist, Events, and Sales to ensure our digital footprint reflects who we are and where we’re going. This role is perfect for someone who lives at the intersection of creativity, data, and execution—and loves showing measurable business impact. Key Responsibilities Website Experience & Enhancements • Drive the evolution of our website—improving UX, structure, accessibility, and conversion., • Manage the roadmap and release cadence; collaborate with developers/agency partners to deliver high-quality updates., • Build scalable, repeatable page templates that strengthen brand consistency and simplify execution., • Own GA4 tracking, Tag Manager, and event QA to ensure clean, reliable data., • Run digital campaigns across search, LinkedIn, email, and retargeting to deliver qualified traffic and leads., • Launch conversion-focused landing pages and offers that turn interest into meetings and pipeline., • Own partner-funded digital campaigns and provide clear, compliant MDF reporting., • Keep a weekly scorecard of what’s working and what’s not., • Use GA4 to spot opportunities, user drop-offs, and high-leverage tests., • Recommend monthly “start/stop/scale” actions rooted in data—not guesswork., • Work hand-in-hand with Sales on lead definitions, follow-up timing, and campaign alignment., • Partner with the Senior Marketing Director on priorities, budgets, and approvals., • A more modern, intuitive website launched on time—with clean GA4 tracking and strong conversion performance., • Consistent growth in qualified traffic and target-account engagement., • Month-over-month increases in site and landing-page conversion., • Visible, measurable sourced and influenced pipeline tied to your work., • A digital foundation (UTMs, naming structure, templates) that the team actually uses. Requirements:, • 7+ years in B2B digital marketing or demand generation, • Proven success growing traffic and pipeline through search, paid social, email, and landing pages, • Strong experience with GA4, Tag Manager, and performance tracking, • Practical understanding of SEO, paid media, CRO, and CRM workflows, • Clear communicator who can translate data into simple insights, • Organized, collaborative, and comfortable working with developers, Sales, Partners, and Events, • Experience with MDF campaigns and proof-of-performance documentation, • GA4, Google Tag Manager, Google Ads, LinkedIn Ads, Meta, • Marketing automation + CRM (NetSuite a plus), • Excel, project tools, everyday collaboration apps Compensation Philosophy at Paragon Micro At Paragon Micro, we offer a base salary range of $90,000 to $110,000 annually, complemented by an annual bonus of $10,000, paid quarterly. This range reflects the diverse levels of expertise and experiences we seek in our candidates and is intended to provide a general framework—not a guarantee of placement within the range. Importantly, this base salary and bonus structure does not represent the full scope of our total compensation package, which includes a comprehensive benefits offering, 401(k) retirement plan, and additional performance incentives. The final compensation offer will be determined based on your unique qualifications, including relevant experience, skills, and the value you bring to the role. We take a thoughtful, equitable approach to compensation, ensuring each offer is competitive and aligned with both market standards and individual contributions. We are committed to rewarding talent and maintaining transparency as we continue to evolve our practices in line with emerging standards.

Job Description Pre-employment Requirements • Authorized to work in the United States, • Fully vaccinated for Covid-19. (preferred), • Drug screening, • Background Check If you’re an assertive data-driven individual who prefers to achieve with and through others in a fast-paced environment where you get to learn about and have a critical position supporting our Sales Organization, not like a call center, but truly Sales support... please keep reading... We are looking for an energetic self-starter to be a critical team member to our customer service and sales team. You will be assisting and partnering with the Customer Development Manager in interacting with the customer service team and Account Executives working on sales opportunities, customer contracts and support and overall management customer strategies. Your scope will be constantly growing and changing... Sales Customer Interface: Proactively support and be responsible for inbound/outbound customer contact (phone, email, etc.) and contract administration. Exceptional computer skills. Builds Relationships: Establishes and maintains relationships with Management, Executives, Account Executives and peers. Knows how to develop and gain trust of key relationships by demonstrating a data and fact-based focus. Administration: Support the Customer Service and Account Executive Teams by responding to requests for updates on industry businesses or inputting data into our current Navision System, run reports and analyze customer information and needs, clerical duties like filing reports and documents, troubleshoot with Customer Service Sales team on innovative ways to improve process and the customer experience. Attributes: · Flexible, open-minded, proactive, problem solving approach to your daily work · Have a passion for troubleshooting and providing a top notch customer experience · Communicative and Confident - Ask questions and learn the business · Fast Paced – Meet one challenge, look for the next challenge · Detail Oriented – We need you to be data driven, accurate and thorough with a bias to move forward, have great attention to detail · Attitude, are friendly, want to learn and be a team player Job Responsibilities: · Provide administrative and clerical support to Customer Development Manager and other department leads, be able to multi-task, solve problems, take direction and be accountable for interface and interactions with other team members and customers service team. · Work with customers and cross-functional colleagues to resolve inquiries regarding customer settlements by performing complex analysis. · Quarterback and directly participate in the customer settlement process, assuring timely and accurate communication and funds transfer to customers for all lots scheduled on a daily basis. · Be a strong contributor to developing and enhancing processes to further improve the speed and quality of Sipi’s settlement performance. The goal is to further differentiate Sipi from competitors through a superior customer experience. · Position will further develop into managing weekly and monthly volume scoreboards and related analytics. Along with assisting accounting in developing profitability by customer and material type metrics. · Always additional duties...especially if you are a self-starter. Experience: Degree: College is preferred, but not necessary Knowledge: 3+ years with SALES administrative/clerical experience Computer skills: Need to be excellent or above average Sales Customer Support: 3+years Job Type: Full-time

Job Description Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 2,000+ passionate team members across 55+ locations and growing! Atwell, LLC is a proud recipient of the following 2024 awards: • Nine consecutive years in a row as a "Best Place to Work" (#16) by Zweig Group, • Recognized as #10 in the "Top 100 Fastest Growing AEC Firms" in the U.S. by Zweig Group, • Recognized as #71 in the ENR Top 500 Design Firms, ranked in every region., • Recognized in Crains "Fast 50" as one of the fastest-growing firms based in Michigan. This position works in the field directing Instrument Person(s) and completes houseline surveying services, topographic surveys, tree surveys, wetland surveys, boundary surveys, and ALTA surveys. They also complete control surveys and bench loops, as well as construction staking services within quality standards. Accountability and Duties: • Ensures timesheets are submitted accurately and on time., • Provides an accurate accounting of time spent on projects with descriptions for each time entry on a daily basis., • Keeps supervisors informed of work load and any changes in project scope or additional services., • Maintains a good relationship with clients and staff., • Works closely and coordinates with staff and site superintendents., • Understands and accurately uses all field survey instruments., • Properly maintains and takes care of field equipment., • Obtaining & reading information for the daily projects., • Maintain and electronically file legible field notes and sketches,, • Successfully upload and download data files to/from collector., • Successfully upload and download calibration files to/from collector., • Responsible for stocking the company vehicle each morning (supplies & equipment)., • Properly maintains, cleans, and takes care of field vehicle., • Accurately completes houseline surveying services., • Accurately completes topographic, tree, and wetland surveys., • Accurately completes boundary and ALTA surveys., • Accurately completes control surveys and bench loops., • Accurately completes construction staking services., • Accurately completes record drawings and as-constructed surveys., • Checks control sheets and block sheets and coordinates information with office surveyors., • Understands and accurately uses Trimble Business Center and other required software., • Ability to make independent decisions within the general framework of projects., • Checks in with the client (on-site) upon arrival and departure daily., • Communicates with Survey Project Manager and/or Staff Surveyor on a daily basis., • Complete projects efficiently and within Manhard quality standards., • Mentors and trains Instrument persons and Survey Interns., • Mentors and trains Engineers and Surveyors cross training in field., • Accurately completes commercial building column staking services., • Understands engineering plans and reviews for potential field problems., • Efficiently coordinate multiple field staff on job sites., • Find ways to improve our abilities to use and understand field equipment and software., • Looks for opportunities to improve standard procedures and quality standards., • Demonstrates leadership qualities and mentors other crew chiefs., • Completes construction calculations and block sheets in CAD. Qualification Requirements: Must have a High School Diploma and/or Surveying Degree with 5-8 years' experience Education and/or Experience: High School Diploma and/or Surveying Degree with 5-8 years' minimum experience Certificates, Licenses, Registrations: Valid driver's license Required Knowledge, Skills, and Abilities: • Excellent oral and technical written communication skills., • Ability to direct instrument persons and other field surveyors., • Strong sense of urgency and self-initiative to meet client deadlines., • Available to work overtime as needed to complete projects., • Available to work in the field in all weather conditions., • Desire to learn and improve field skills and survey knowledge., • Ability to make independent decisions within the general framework of projects The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee will: • perform work primarily outdoors at construction sites, landfills, and in traffic. Work may be performed for extended periods of time in various terrains, climates, and possibly in adverse weather conditions., • perform moderately strenuous tasks, such as lifting and carrying survey equipment/instruments weighing up to 75 pounds over rough terrain., • climb or balance and stoop, kneel, crouch, or crawl, • clear vegetation, dig holes, and pound stakes with hand tools, • This job description is meant to describe the general nature of work performed. It is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required for the position., • The Firm reserves the right to add or revise an Associate's job duties at any time at its sole discretion. Work/Life: • Generous Paid Time Off, • Paid Parental Leave, • Flexible work schedules are available for some positions, • Competitive Compensation packages, • Annual bonuses, spot bonuses and peer recognition awards, • 401K match - 1:1 up to 4% of compensation, • Tuition Assistance, • Student Loan Repayment up to $25K, • Paid Licensing / Certification Fees and Renewals, • Financial Rewards for Obtaining Licensure, • Employee Referrals up to $5,000, • Annual Wellness Reimbursement up to $500 for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.), • Medical (BC/BS), Dental (Delta), and Vision (VSP), • Family Planning & IVF Benefits, • Pet Insurance, • Health Savings Account & Flex Spending Account options, • Employer paid LTD, STD, and life insurance, • Metlife Supplemental Benefits covering accident, hospitalization, and critical illness, • Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services

Job DescriptionCompany Description MONETA is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients. We are one firm with many solutions and we provide a full spectrum of financial advisory services, but our true purpose is centered on building relationships and providing exceptional service to our clients around the globe. For that reason, we’ve built an entrepreneurial business model organized around our clients. Our Partner-led teams are empowered to serve only in the best interest of their clients. Plus, our independence means that we are never beholden to stakeholders or parent companies. We also have the unique ability to trace our history back nearly 150 years, demonstrating our ability to evolve to meet the needs of those we serve. Job Description This role is responsible for developing and building relationships with our clients through frequent interaction and providing dedicated service to meet client needs. As a Client Service Manager, you will work alongside the team’s Advisors and Partners on a wide range of projects focused on clients' needs. Moneta provides the opportunity for long-term career growth and professional development as you learn the foundational knowledge of wealth management. Essential Responsibilities • Support Advisors and Partners in daily operations, mastering team processes and procedures., • Build and maintain trusted relationships with clients with complex account needs, serving as a key point of contact., • Assists with the onboarding process of new clients to Moneta systems and processes; ensuring all documentation and processes are complete., • Serve as the primary point of contact for clients, liaising with Advisors/Partners and identifying value-added services., • Coordinate with centralized operations to implement best practices and enhance service delivery., • Execute Partner and/or Advisor investment recommendations via trading through Financial Custodial Systems (i.e. Schwab, Fidelity, etc.), adhering to deadlines and industry requirements., • Maintain accurate client records, process billing, transfers, and journals, and review cash reports., • Research and resolve complex financial scenarios as they arise., • Participate in professional development opportunities, team meetings, and internal training programs., • Ensure all activities adhere to policy compliance guidelines, regulatory requirements, and industry standards., • Perform additional administrative tasks as needed to support team operations.Qualifications, • Bachelor's degree in finance, personal financial planning, accounting, or a related field preferred, • 2-3 years of work experience preferred, • Must be authorized to work in the United States Additional Information Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the well-being of employees and their families: • Compensation range of approximately $60,000 - $80,000 base starting salary, depending on experience, • This is a full-time, exempt, salary position, • Paid holidays, • Paid time off (PTO), • Employer cost-shared medical and dental insurance, • Employer-paid short-term disability, long-term disability, AD&D insurance, and basic life insurance, • 401k Match – 50% of employee contributions up to 6% of compensation, • Discretionary annual profit-sharing bonus, • Paid parental leave, • Professional development reimbursement, • Paid volunteer time off (VTO), • Employee referral incentive bonus program, • Onsite wellness programs & rewards, • Employee engagement activities Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65. We also do not allow outside business activities, insurance commissions and/or trails.

Job DescriptionDescription: POSITION SUMMARY: The Customer Experience Manager is responsible for leading and optimizing the end-to-end customer journey, ensuring exceptional service delivery and strong client relationships. This role oversees both Customer Service and Account Management teams, driving operational excellence, customer satisfaction, and retention through strategic initiatives and hands-on leadership. KEY RESPONSIBILITIES: LEADERSHIP & STRATEGY • Develop and implement strategies to enhance customer experience across all touchpoints., • Lead and mentor Customer Service and Account Management teams to achieve performance goals., • Oversee daily operations of the Customer Service team, ensuring timely and effective resolution of inquiries and issues., • Implement best practices for service delivery, escalation management, and continuous improvement., • Collaborate with internal teams to address systemic issues impacting customer experience. ACCOUNT MANAGEMENT OVERSIGHT • Guide Account Managers in building strong client relationships and driving retention and growth., • Support strategic account planning and ensure alignment with client objectives., • Monitor account health and proactively address risks or opportunities. PROCESS IMPROVEMENT & TECHNOLOGY • Identify and implement process enhancements to improve efficiency and customer satisfaction., • Leverage CRM and customer engagement tools to streamline workflows and reporting. CROSS-FUNCTIONAL COLLABORATION • Partner with Sales, Operations, and Product teams to ensure a seamless customer journey., • Act as the voice of the customer in internal discussions, advocating for needs and feedback.Requirements:, • Bachelor’s degree in Business, Marketing, or related field., • 5+ years of experience in customer experience, account management, or customer service leadership roles., • Strong leadership and team management skills with a track record of driving performance., • Excellent communication, problem-solving, and relationship-building abilities., • Proficiency in CRM systems and data analytics tools.

Job Description Hampton, Lenzini and Renwick, Inc. (HLR) of Elgin, IL is looking to hire a full-time Engineering Review Specialist. Are you a professional who is ready to take your career to the next level in a rewarding environment with an established and respected firm that cares about the happiness and wellbeing of their employees? Do you want to work for a firm that works hard, has fun, and gives back? If so, please read on! The Engineering Review Specialist position earns a competitive salary, depending on experience. We also offer health insurance (PPO and HSA), Dental Insurance, an employer health savings account (HSA) contribution, vision insurance, a 401(k) plan with a 6% company match, paid holidays, paid time off (PTO), short-term and long-term disability, life insurance, a Lifestyle Spending account of up to $2,000, a student loan paydown, an employee assistance program (EAP), flexible hours, continuing education, professional license expense reimbursement, professional society/association membership dues, and opportunities for career growth. If this sounds like the right opportunity for you, apply today! About Hampton, Lenzini and Renwick, Inc. (HLR) Founded in 1965, Hampton, Lenzini and Renwick, Inc. (HLR) is a 100% employee-owned civil engineering firm headquartered in Elgin, IL with additional offices spanning across the state of Illinois. HLR is a leading provider of professional consulting engineering, environmental, and surveying services, serving public agencies and private-sector clients throughout the Midwest. We believe that our team and award-winning Work Hard | Have Fun | Give Back® culture are what draw employees and clients to our firm and are proud to be named the number one 2024 A/E/C Employer of Choice® by PSMJ Resources, Inc., based on our workforce retention, productivity, and superior level of employee engagement. Additionally, HLR received the 2024 Premier Award for Client Satisfaction by PSMJ Resources, Inc. - the only award recognizing the A/E/C firms that deliver a truly exceptional client experience. At HLR, our culture and team are paramount to our success. We've built an incredible atmosphere that attracts bright, driven, caring individuals who sincerely want to make a difference in the industry. We are truly a team in every sense: we're mentors and collaborators who believe in supporting one another as we work together to achieve our goals. We're passionate about employee development, evidenced by our Pathways to Success program - a specialized roadmap to career advancement - as well as the time and resources we dedicate to employee training and education. We challenge ourselves, celebrate accomplishments big and small, and focus on fostering a positive, synergetic environment where individuals can thrive professionally and personally. By joining our team, you are joining us on our mission to make a measurable impact in the communities which we live and work each and every day. Together, we can redefine excellence. On any given day, you'll: • Review engineering plans and permit materials for conformance with regulations, ordinances, and common engineering practices, • Review publicly available data and maps to build a better understanding of possible regulations and requirements., • Provide review comments to plans, bid documents, reports, and/or studies as markups or written comments., • Meet or coordinate with Client(s) remotely, in an office setting or on construction site regarding review comments, project needs, and submittal timelines., • Meet with developer(s) remotely, in an office setting, or on construction site to resolve comments and regulation requirements, • Organize work and set priorities to meet project deadlines., • Coordinate with department heads, project managers or other review specialist to meet project deadlines and objectives, • Assist in-house design and construction staff with internal improvements, • Assist department heads and project managers with development of review scopes of work, schedules and budgets, • Understand and follow safety guidelines. Qualifications: • Professional Engineer (PE) License in Illinois or equivalent experience, • Bachelor's Degree in Civil Engineering from an accredited college or university, • Valid Drivers license with good driving record, • Certified Floodplain Manager (CFM) certification, preferred. Desired Skills and Experiences: • Independent and self-motivated, • 5+ years of progressively more challenging assignments, • Experience on IDOT/ISTHA projects or equivalent., • Experience reading and interpreting municipal, county, and state ordinances., • Excellent written and verbal communication skills., • Proficient in MicroStation Physical Demands: • Ability to work in extreme weather conditions for extended periods of time, • Ability to sit, walk, reach, crouch, bend, and walk or stand on uneven surfaces for extended periods of time, • Ability to lift and carry a minimum of 30 lbs., • Constant hand, finger, and arm use, • Constant computer screen exposure, • Prolonged reading READY TO JOIN OUR TEAM? We offer competitive pay, great benefits, an open-door management style, a rewarding & fun work environment, and great work-life balance. We are proud to be named an Employer of Choice by PSMJ, based on our workforce retention, productivity, and superior level of employee engagement. If this sounds like the right opportunity for you, apply today! Job Posted by ApplicantPro

Job Description The Customer Support Specialist is responsible for the oversight of internal activities in the service of Newly Weds Foods’ key customers. This role involves managing various customer requests and coordinating with internal departments including Sales, purchasing, and production planning to ensure customer needs are met effectively. Essential Functions: • Effectively receives, processes, and monitors customer orders from inception to delivery while working and communicating with numerous departments (production, shipping, purchasing, R&D, transportation, sales, pricing, quality, and regulatory). Ensures current and future needs and issues are addressed to customers’ satisfaction in a timely manner., • Utilize customer systems as needed to extract and process orders for entry into NWF’s system., • Monitor and update orders regularly based on production plans and plant capacity., • Collaborate with Operations and Purchasing to ensure product availability., • Oversee order fulfillment and transportation, ensuring timely delivery and proactive communication., • Maintain daily interaction with customer personnel and coordinate closely with Sales to meet all customer expectations., • Manage day-to-day relationships with direct customer contacts and work closely with Sales to manage overall customer requirements., • Utilize conflict resolution and problem-solving skills to respond to customer inquiries and concerns in a courteous and accurate manner. Identify root causes, analyze data, and implement effective solutions., • Participate in the creation, implementation, and monitoring of programs that enhance service levels, minimize customer complaints, and provide resolutions to customer issues., • Minimum of five years’ Customer Service experience. (Food Manufacturing is a plus)., • Strong communication (written and oral) skills are required., • Strong analytical, reasoning, time management and project management skills., • General knowledge of Adobe applications, Microsoft 0ffice and Lotus Notes is necessary., • Medical Insurance, • Prescription Drug Plan, • Dental/Vision Insurance, • Employee Incentive Plan, • Flexible Spending Account, • Cash Accumulation Plan-401K, • Life/AD&D Insurance, • Short- Term/Long-Term Disability, • Vacation Plan, • Paid Holidays, • Employee Assistance Program, • Adoption Assistance Program, • Tuition Reimbursement, • Maternity/Paternity Leave

Job Description Key Responsibilities Client Relationship Ownership • Support client relationship health and act as the main point of contact for administrative and strategic support needs., • Assist in onboarding coordination, ensuing new clients transition smoothly into service., • Assist with preparing for QBRs, gathering data, coordinating materials, and scheduling meetings., • Manage renewal conversations, tracking timelines and communicating upcoming contract, warranty and licensing events., • Assist clients with placing hardware, licensing, and accessory orders., • Coordinate quote approvals, procurement steps, delivery expectations, and order updates., • Track all order statuses and communicate proactively with clients to eliminate surprises., • Follow up with clients on aging receivables in a professional, relationship-focused manner., • Assist clients with invoice-related questions and escalate discrepancies appropriately., • Drive adoption of key MSP Services, including SecureBIT, automation and standard stack tools., • Ensure clients fully understand and utilize the services they have purchased., • Monitor client satisfaction levels with sentiment indicators., • Collaborate closely with the vCIO to support client roadmaps, QBR readiness, documentation, and strategic updates., • Maintain updated client records, scorecards, and successful playbooks., • Track and organize client recommendations, approvals, and follow-up tasks., • Maintain structured client success processes:, • Playbooks, • Scorecards, • QBR decks and renewal workflows, • Track open tickets and engage with internal teams to ensure clients receive timely updates., • Assist with vendor renewals, warranty expirations, upcoming licensing changes, and other client-impacting events., • Client satisfaction (CSAT/NPS), • Aging AR reduction/follow-up timeliness., • Onboarding satisfaction & accuracy., • QBR readiness & delivery rate., • Order processing accuracy & turnaround time., • Reduction in client escalations, • Renewal timelines met with zero lapses., • Documentation & scoreboard accuracy. . . Requirements Required • 2-4 years in client success, account coordination, customer service or MSP operations., • Excellent communications and relationship-building skills., • Strong organizational and follow-through discipline., • Comfort discussing invoices, billing questions, and AR follow-up in a client friendly way., • MSP or IT background., • Experience with Autotask, ConnectWise, HaloPSA, or similar PSA., • Understanding of basic IT concepts (servers, networks, M365, cybersecurity)., • Empathy driven communication., • Professional persistance., • Client first mindset, • Strong process orientation and cross functional collaboration The CSM supports both the relationship and the operational backbone of the MSP-client partnership. This role minimizes confusion, speeds up communication drives service adoption, keeps billing clean, gives vCIO's more bandwidth to focus on strategy-all while ensuring clients feel supported, informed, and valued. , i , Benefits Benefits Company Paid Day 1 Health Insurance for employee. Company Paid AD&D Insurance Company Paid LTD & STD Insurance Unlimited PTO Employee Assistance Program Dental Insurance Vision Insurance 401k Plan Life Insurance Additional Information Position type is Salaried Salary range is $70,000-$90,000 Unlimited PTO after 90 days Employee Ownership Eligible after 1 year of Service

Job DescriptionClient Success Manager (on-site) Aqueity is looking for a dynamic Client Success Manager to join our team! The Client Success Manager is responsible for overseeing a portfolio of named accounts and driving long-term client success through Aqueity’s account management program. This role focuses on building strong client relationships, ensuring customer satisfaction and retention, and owning the operational aspects of service delivery for assigned accounts. Key areas of responsibility include serving as a trusted client partner, collaborating closely with Client leadership and cross-functional Aqueity teams, identifying opportunities for cross-selling and upselling services, and working with Sales and vCIOs to deliver solutions that solve client challenges and support business growth. Responsibilities • Manage and grow assigned client accounts by refining and executing account strategies in collaboration with the Aqueity leadership team, • Oversee customer satisfaction and retention for key accounts, serving as a trusted advisor and primary point of contact, • Act as a point of escalation for Service Desk and delivery-related issues, ensuring timely resolution and strong client outcomes, • Develop and execute account plans and road maps aligned to client needs and business objectives, • Identify, qualify, and develop new opportunities for Managed IT Services, Cybersecurity, and IT Project services within existing accounts, • Facilitate technical discovery in partnership with sales engineering and vCIO resources to determine appropriate solutions, • Prepare, present, and negotiate Statements of Work and value propositions through close, • Maintain accurate pipeline management, sales targets, and performance metrics, • Collaborate cross-functionally with marketing, inside sales, service delivery, finance, and operations to deliver consistent and effective client messaging and service execution, • Partner with Aqueity leadership on key priorities related to delivery, operations, financial planning, and organizational objectivesSkills & Abilities, • Strong client relationship management skills with the ability to build trust, drive retention, and expand accounts, • Proven sales and consultative skills to identify, qualify, and close cross-sell and upsell opportunities, • Excellent communication, presentation, and negotiation abilities with executive-level stakeholders, • Ability to translate business needs into appropriate technical solutions in collaboration with internal teams, • Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced, client-facing environment, • Results-driven mindset with a high level of accountability, ownership, and sense of urgencyEducation & Experience, • Bachelor’s degree in technology, business, sales, marketing, or a related field, • Minimum of 4+ years of experience in Managed Services (MSP), or IT Consulting roles., • Experienced in B2B sales, client engagement, or account management within professional services environments, • Proven track record of customer satisfaction, account growth, and revenue generation through cross-selling and upselling, • Demonstrated experience working directly with executive-level stakeholders and decision-makers, • Skilled user of CRM and sales automation tools to manage pipeline and performance metricsWhat We Offer:, • Competitive salary based on experience, • Health, dental, and vision insurance, • Performance-based bonuses and incentives, • Supportive and collaborative work culture, • Professional growth and advancement opportunities X6uWXpylTE

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionBenefits: • Employee discounts, • Free uniforms Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description Job Description Job Title: Customer Service Representative Classification: Non-Exempt Department: Employee Benefits Location: Schaumburg, IL Reports to: Customer Service Manager Overview Under the direction of the Customer Service Manager, the Customer Service Representative services a book of Employee Benefits business. Works with Account Managers, Account Representatives, Account Executives, and Marketing Executives in handling all the inside service work associated with the client's program, including all customer service activity such as, but not limited to: routine coverage questions, claim issue solving, eligibility, preparation of formal proposals, creating employee benefit guides. Essential Duties & Functions Other duties may be assigned. • Acts as a liaison with insurance carriers, providers, and employees to resolve claims (including assistance in the appeals process), billing, eligibility, and any other coverage issues., • Assist with commission tracking and invoicing., • Preparation of employee benefit booklets and open enrollment materials as needed under the direction of the Account Manager, • Communicates with Account Management Team, employees, and insurance carriers to resolve benefit issues., • Processes client eligibility requests including enrollments, terminations, and changes using various online portals or benefits administration systems., • Under the direction of the Account Manager, assist with census preparation for marketing or implementation purposes., • Answers employee benefits and insurance coverage questions., • Inputs and maintains record of all activities in Benelinx., • Assist in conducting client open enrollment meetings as requested., • Participate in seminars and educational classes for development of skills and knowledge., • Provides high quality of work with professional demeanor and technical accuracy., • Performs miscellaneous duties and projects as assigned. Non-Essential Duties • Performs special projects and other miscellaneous duties as assigned by senior management., • Follows up to complete any assigned work., • Maintains high ethical standards in the workplace., • Reports all irregular issues and problems to sales management for solution.• Maintains good communication with office staff members and outside contacts., • Complies with all company policies and procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • High school diploma or general education degree (GED) and minimum two-years related experience and/or training preferred., • Proficient with MS Office Suite., • Strong mathematical and analytical skills., • Excellent verbal and written communication skills., • Exceptional customer service skills., • Ability to exercise independent judgment., • Ability to work independently and make accurate decisions and demonstrate good judgement., • Must obtain and maintain active Life/Accident and Health Insurance Agent License within three months of hire., • Maintain positive working relationships and clear communication with co-workers, vendors, and insurance carriers. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. High pressured, fast-paced environment with significant telephone and personal disruption. Large number of multiple steps in complex system performed with accuracy and speed is essential to the successful completion of tasks. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. The company is an equal opportunity employer and complies with ADA regulations as applicable. Job Posted by ApplicantPro

Job DescriptionStrength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be tasked with the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer commitment. You will be in charge of managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be tasked with supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Location: Chicago, IL Your Mission • Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle, • Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver forward-thinking communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize adoption metrics to share best practices, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption stats to gauge customer interaction, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A Impressive communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience, • Motivated to drive outcomes for your customers, you view Customer success as your own, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Lover of technology and someone who wants to learn how your customers use our products, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a dynamic start up environment, and skilled at prioritizing incoming requests, • Strategic thinker, at your happiest when problem-solving, and comfortable making decisions, • Independent, but also a team player, • Willing to travel, job requires (Estimated 10-20%)Your Experience Includes, • BA/BS in a relevant subject is required, • 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role, • Effective customer-facing communication skills. Proven success in and genuine excitement for working directly with customer, • Track record of successful collaboration across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Enterprise, Strategic customers, • Impressive verbal and written communication skills, including the ability to chair meetings or host webinars, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Proficient entrepreneurial skills to thrive in a complex and rapidly evolving environment, • Experience implementing SaaS solutions with a interest for technology and demonstrated technical aptitude., • Experience using SFDC, Gainsight and other CS Technology applications For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range$104,325—$156,487.50 USDWhere we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration contractors with the technology they need to scale and grow their businesses. Recently voted a Top 10 Start-up in Chicago by LinkedIn and a Top Start-up by BuiltIn, as a Y Combinator-backed company, this is an exciting time to be joining our team as we embark on this next stage of accelerated growth, opening up incredible opportunities for our people to thrive and expand their careers. At Albi, we are looking for a passionate and proactive Customer Success Manager to join our growing team. The CSM will own the post-onboarding client relationship, serving as a trusted advisor to restoration businesses using the Albi platform. This role is responsible for driving adoption, ensuring customers achieve measurable outcomes, and identifying opportunities for expansion while mitigating churn risk. You will partner closely with Sales, Support, Product, and Onboarding teams to deliver a seamless customer experience, lead quarterly business reviews, and act as the voice of the customer internally. Requirements • 2+ years of experience in Customer Success, Account Management, or a client-facing role at a SaaS company, • Strong communication and relationship-building skills; able to engage confidently with owners, admins, and field teams, • Demonstrated ability to manage a book of business, prioritize accounts, and deliver outcomes against retention and growth goals, • Ability to identify churn risks early and execute proactive engagement plans, • Ability to work autonomously, take ownership of client outcomes, and proactively solve problems, • Proficiency in using CRM platforms (HubSpot preferred) and analyzing customer health data to drive action, • Experience running client meetings such as QBRs/ABRs and coordinating cross-functional initiatives, • Comfortable leading live or virtual training sessions with Albi users to drive adoption and confidence in the platform, • Comfortable in a fast-paced startup environment with a focus on continuous improvement We’re driven by purpose, fueled by high energy, and backed by venture funding. We’re unapologetically ambitious and make sure that everyone has the support they need to succeed. We value building a strong company culture, being together and collaborating which is why we are an In-Office first organization requiring our teams to be at our Oak Brook office 4 days a week. We offer a generous compensation package which includes; • Good balance of personal autonomy and team collaboration on projects, • Working with a team of smart, kind humans passionate about leveraging technology to solve real-world problems, • Be in an environment where your input is highly valued and personal growth is prioritized., • Interesting and challenging work., • Competitive Salary, • Generous PTO., • Medical, dental, and vision insurance coverage., • Regular team events and off-sites., • Equipment budget - everything you need to do your best work, • Continuing education, mentoring, and career development opportunities, • 401K Plan + Matching. Your journey is your own, and we’re here to help you thrive, no matter your starting point.

Job Description The Client Manager is responsible for managing new clients accounts and working closely with these clients to add additional cost savings programs. The Client Manager has high energy and is a key piece in a team driven culture. This position requires strong interpersonal skills as communication within the team and with clients is crucial. This candidate will manage accounts in conjunction with the Sales team. We value the impact and connection that come from regular in-person collaboration.This position is based out of our Waltham, MA, Chicago, IL, or Lake Worth, FL office with anticipated travel up to 4-5 times a year. We are unable to offer work sponsorship for this role. Who we are: At Consolidated Concepts, we're redefining cost reduction and profit optimization. Our mission is clear: empower multi-unit restaurants to thrive by simplifying their supply chain and procurement processes. As a Buyers Edge Platform brand, we transcend the conventional, leveraging collective purchasing power to provide our clients with exclusive pricing on essential products and services. Our comprehensive suite of solutions includes a Digital Procurement Network, Fresh Solutions, Supply Chain Management, and innovative SaaS Solutions. We take pride in supporting a diverse array of clients, ranging from the pioneers of emerging concepts to the established titans of national franchise brands. Your impact: • Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within Consolidated Concepts, • Conduct on-going meetings and calls to communicate frequently with clients on updates, information, concerns and opportunities, • Serve as the client's voice within Consolidated Concepts, • Keep organized for both the internal team as well as the needs of the clients., • Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution, • Identify opportunities for potential up sell, including produce programs, and supply chain consulting, and Master Distribution Agreement services, • Organize and conduct on-boarding of clients. See through the initial introduction until client is completely set up within the system, • Work together with Account Executives to build and maintain client relationships, • Manage upwards of 30-40 clients on ongoing basis, • Keep Account Executive and other applicable people in the loop, • Organize and conduct business reviews, client calls, meetings inside and outside of office, • Track follow up for any client involved meetings and keep internal systems and databases up to date with client information, • Market new programs and services to clients, • Provide appropriate status updates on project progress, • Must be comfortable being the point person for client and internal departments, • Procure, organize, and disperse data, • Have full understanding of Consolidated Concepts interaction with Platform brands, • Review client data and work with Client Operations team in driving additional revenue through direct manufacturers programs, • Be available to travel to visit clients face to face, • 4-year Bachelor's degree required, • Restaurant management experience preferred, • Travel up to 4-5 times per year, • Have strong communication and relationship management skills, • Excel in explaining complex information in ways that are easy to understand, • Want to be part of a small team that's motivated by helping others and serving the best interests of our clients, • Like to work hard and have a thirst for knowledge with a "do what it takes" attitude, • Are flexible and thrive in fast-paced work environments, • Aspire to a successful career in the food and beverage industry, • Crave an environment where you can develop professionally and personally What's in this for you: • Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match., • Grow with us. Enjoy strong training, development, and competitive pay. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Relationship Associate Location: Chicago, IL Salary: $17.36 per hour About Us Grameen America is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility. We envision an inclusive society in which all entrepreneurs, regardless of gender, race or income, have access to fair and affordable financial services. We provide affordable capital, credit- and asset-building, education and peer support to enable our members to boost their business income, create jobs and transform communities. Founded by Nobel Peace Prize laureate Muhammad Yunus in 2008, Grameen America is now the fastest growing nonprofit microfinance organization in the U.S., having achieved tremendous milestones in its first 16 years of operations, investing in 220,000 low-income women entrepreneurs while demonstrating measurable impact. Our members have repaid their loans at a rate of over 99% and have become economic drivers in their communities. For more information, please visit grameenamerica.org About the Job The Relationship Associate position is an entry level position at GAI, designed to be the first step in a career path with the organization. We are seeking a motivated individual who thrives on delivering exceptional customer service, engaging in outreach activities, enjoys working with people, providing excellent customer service, and contributing to member recruitment and outreach efforts of the branch. A positive attitude, strong communication skills, and a willingness to learn are key to success in this role. The Relationship Associate reports to the Branch Manager. On- Site Work Requirements Grameen America operates on the ground, within the communities we serve. Employees are expected to work in person at both the branch and in the community based on program needs and in consultation with their Branch Manager. At a minimum, employees must be present at the branch at least three (3) days per week but based on operational needs you may be required to be onsite for up to five (5) days per week per your supervisor’s discretion. Key Responsibilities as a Relationship Associate: Relationship management • Conduct weekly center meetings during which we collect and follow-up with loan repayments, share program updates and educational discussions, • Build strong and positive relationships with members to support both retention and business growth., • Respond to member inquiries promptly and professionally, Assist with problem solving & engagement., • Conduct in-person home verification and business visits to verify and ensure the legitimacy and accuracy of borrower’s information., • Uphold high standards of service, quality, and productivity., • Conduct outreach through various channels within the neighborhoods your branch serves, which requires regular local travel. This includes in-person & virtual touch points with entrepreneurs and potential future members at local businesses, residential and commercial areas, etc. Outreach activities also include conducting info sessions, group training, etc. at various locations within the community., • Monitor member loan activity, ensuring compliance with loan criteria, disbursement guidelines, and repayment schedules., • Bilingual proficiency in English and Spanish., • Strong customer service and communication skills., • High level of integrity, discipline, punctuality, and work ethic., • Ability to multitask, manage time effectively, and maintain strong attention to detail., • Basic numeric and problem-solving skills., • Collaborative and self-motivated — able to work independently and as part of a team., • Flexibility to work varied hours (early mornings/evenings) Monday through Friday., • Comfortable using computers, email, smartphones, tablets (iPad), Zoom, and related technologies., • High School diploma or equivalency preferred, or two years of relevant work experience required. Valid driver’s license required depending on business location. What We Offer You: • Medical, dental, and vision insurance plans, • Paid Holidays, vacation and sick time, • 401K retirement savings plans, • Flexible Spending Account (FSA), • Training and development opportunities, • Wellness platform with two free coaching sessions per month, • And more! Grameen America is an Equal Opportunity Employer (EEO) committed to diversity and inclusion in its workplace. Grameen America employment decisions are based on job requirements and individual skills and qualifications without regard to the applicant’s race, ethnicity, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Grameen America, Inc participates in the E-Verify program. Visa sponsorship is not provided. Must be able to legally work in the U.S.

Job Description Who we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Customer Service & Sales Associates to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Customer Service & Sales Associate team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team! Customer Service & Sales Associate Expectations: • Help local business owners save money on their credit card processing!, • Prospect leads thru a combination of warm leads and referrals, • Attend appointments set by marketing and pitch Riverside’s products and services, • Follow Riverside’s proven sales methods to negotiate and close new deals, • Check in with National Sales Managers for support in closing new accounts and to receive additional training, • Follow up with leads and move them thru the sales funnel, • Attend ongoing trainings to enhance sales skills, • Attend AM conference calls to learn about daily bonuses and prizes Looking for sales Candidates who are self driven, upbeat and outgoing. We are hiring immediately for team players who are willing to learn! • Customer service background (preferred), • Self driven, upbeat, outgoing individuals!, • All levels of sales experience accepted, some sales experience preferred but not required!, • Ability to network/self-market to gain self-generated leads. There is extensive training for the Customer Service & Sales Associate position. Riverside's National Sales Managers are also there to guide you during appointments and in reviews. Our motto is Together We Rise so we strive to help you be the best so we can all succeed together • 1099 Sales Associates are commission based with uncapped earnings!, • YOU create your own schedule., • Weekly draw available., • Residual Income., • Recruiting bonuses & Referral Program, • Train from home over video conference calls., • Remote meetings/conference calls from home and field sales work., • Production bonuses earned weekly., • $75k-95k earned yearly, with top performers making 100k +., • Travel expenses compensated., • Advancement opportunities to Territory Manager and National Sales Manager. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Company DescriptionWho we are: What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do. Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest. What we do: Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run. We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!Who we are:\r\n\r\nWhat are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Account Executives to accomplish what they set out to do.\r\n\r\nWelcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Account Executive team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and get rewarded. We will take care of the rest.\r\n\r\nWhat we do:\r\n\r\nRiverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we provide businesses the ability to accept credit cards and allow them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.\r\n\r\nWe are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication we are committed to your success. If this sounds like the future you can picture yourself living, send us your resume' today for a chance to tell us why you believe you will be a great asset to join our diverse and dynamic team!

Job DescriptionDescription: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for an Account Associate to join our high-growth company. You will partner with a designated Account Executive and contribute to developing their client accounts. This is a sales supportive role involving both client and project management. You will be successful by developing your industry knowledge, client and vendor relationships, knowledge of key clients’ brands, and project management methods. Note: The position will require for the individual to work within both East Coast and West Coast hours depending on the need and/or project. Responsibilities: • Develop knowledge of the promotional products industry and the essential questions necessary to understand the full scope of each client request and project, • Coordinate and execute multiple projects with varying clients, timelines, priorities, costs, and logistical complexities, • Educate and guide Account Executive regarding the company’s order and approval processes, quality standards and production timelines, • Produce clear, concise and accurate quotes and presentations using innovative product ideas to support the client’s branding approach and marketing goals, • Acquire a foundational knowledge of various manufacturing, production and decoration methods, • Learn to implement resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs, • Communicate project changes, order timelines and status updates to internal and external stakeholders, ensuring on-time and on-budget delivery while successfully managing and meeting client expectations, • Develop an understanding of working with internal teams, including Creative, Import and Compliance, to bolster company and project value to clients, • Build strong business relationships with clients, internal resources and vendors, • Acquire a solid understanding of vendor pricing and project margin requirements, • Maintain accurate and up-to-date records of quotes, orders and art proofs, • Generate reports to track open orders and billing progress Requirements: • Bachelor’s degree (BA) in marketing, communications, business or related field, or equivalent combination of experience and education, • 3+ years of experience in corporate marketing, related industry or project management role required, • Experience using Microsoft applications (Word, Excel, Outlook and PowerPoint), • Experience with ERP systems a plus, • Excellent oral, written and interpersonal communication skills, • Knowledge of and experience with basic business math, • Detail oriented, exceptional organizational skills and the ability to deliver under deadlines with a high level of accuracy, • Strong work ethic that supports working independently, under minimal supervision as well as the ability to work effectively in a collaborative team environment with a dynamic range of people, • Ability to handle sensitive situations with tact and well-reasoned judgment, • Proven ability to provide outstanding client service, • Curious, flexible and good humored with a positive “can do” attitude, • Ability to effectively provide, receive and respond positively to constructive feedback, • Willing to proactively seek out information, training and other resources needed to facilitate continual professional development necessary to be successful in this position Compensation: The estimated hourly range for this position is between $17.00 - $26.00 per hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations. Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA). Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system. Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available. More about HALO At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry. • Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking., • Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable., • Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands., • Flexibility: Most roles offer hybrid work. In addition, we pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority. HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work. HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

Staples is business to business. You’re what binds us together. \n Quill, a trusted Staples brand since 1998, offers you the chance to shape the future of strategic accounts through innovation, leadership, and a commitment to long-term customer success. \n As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our largest and most strategically significant customer accounts. This is a highly visible role where you’ll drive sales strategy execution, talent development, and operational rigor in a collaborative, fast-paced environment. You’ll play a pivotal role in maintaining C-suite relationships and steering high-stakes engagements that boost revenue growth across diverse industries and verticals. \n What you’ll be doing: \n\n • Lead, coach, and inspire a team of inside sales professionals focused on managing Quill’s largest, most complex key accounts\n, • Execute data-driven strategies, aligning account-level plans with broader portfolio objectives to maximize impact and revenue accountability (over $100 million annually)\n, • Analyze customer and portfolio P&Ls to uncover performance trends, margin gaps, and untapped revenue opportunities\n, • Develop and implement innovative, tailored approaches for account-specific challenges and profitable growth\n, • Guide the team through high-stakes C-suite relationship management, multi-level negotiations, and long-term value positioning\n, • Set and monitor team sales targets, KPIs, and performance metrics to drive results across high-value accounts\n, • Foster a collaborative, inclusive culture that champions professional development and empowers talent\n, • Attend customer appointments, business reviews, and industry events (up to 15% travel required nationally) to strengthen partnerships\n, • Leverage tools like Salesforce, Power BI, and Monday.com to ensure visibility, drive accountability, and optimize sales processes\n, • Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact\n, • Support recruiting, hiring, onboarding, and long-term development of sales talent.\n, • Proactively provide feedback and recommendations to leadership to evolve team strategy, tools, and performance models\n, • Proven leadership experience building and developing high-performing B2B sales teams, preferably in key account or enterprise environments\n, • Deep expertise in strategic sales and managing large, complex accounts with a focus on consultative, solution-based selling\n, • Demonstrated success in executive-level negotiations and multi-site account planning\n, • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite\n, • Exceptional communication, coaching, and interpersonal skills\n, • Natural cross-functional collaborator who aligns with Marketing, Customer Success, Strategy, and Operations\n, • Track record of fostering a high-engagement, inclusive culture and driving measurable team performance\n, • Ability to thrive in a fast-paced, performance-driven environment that requires cross-functional collaboration and adaptability\n, • Willingness and ability to travel up to 15% for customer meetings, reviews, and industry events across the US\n, • Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)\n, • 7+ years of B2B sales experience with a focus on strategic or key account management\n, • 4+ years of experience leading and developing high-performing sales teams, preferably in inside sales or enterprise sales\n, • Demonstrated track record managing complex sales cycles, executive negotiations, and multi-site accounts\n, • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite \n, • Experience managing key accounts in a multi-vertical or multi-location B2B sales environment\n, • Background in inside sales leadership with demonstrated success in high-value, complex accounts\n, • Expertise in consultative and solution-based selling within industries such as property management, industrial, or mid-market commercial sectors\n, • Strong background in sales forecasting, territory planning, and strategic account development\n, • Proven success in coaching teams through C-suite engagements and high-stakes negotiations\n, • Proven collaboration with cross-functional teams (Marketing, Customer Service, Sales Strategy) on integrated go-to-market plans\n, • Inclusive culture with associate-led Business Resource Groups\n, • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)\n, • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! \n #LI-JR1 \n At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Launch Your Sales Career with Quill! \n Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. \n You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. \n Note: This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. \n $22.75/hour - $27.00/hour, plus bonus \n What You’ll Do: \n\n • Make outbound calls to engage new and existing customers and uncover growth opportunities\n, • Build relationships and deliver customized solutions that make an impact\n, • Present pricing programs and proposals to decision-makers\n, • Collaborate with teammates to meet and exceed sales goals\n, • A motivated, goal-driven communicator who loves connecting with people\n, • Resilient, curious, and eager to learn from feedback\n, • Comfortable presenting ideas and thinking on your feet\n, • Passionate about delivering great customer experiences\n, • Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met\n, • Inclusive culture with associate-led Business Resource Groups \n, • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)\n, • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!\n\n #LI-JR1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is business to business. You’re what binds us together. \n Quill, a trusted Staples brand since 1998, offers you the chance to shape the future of strategic accounts through innovation, leadership, and a commitment to long-term customer success. \n As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our largest and most strategically significant customer accounts. This is a highly visible role where you’ll drive sales strategy execution, talent development, and operational rigor in a collaborative, fast-paced environment. You’ll play a pivotal role in maintaining C-suite relationships and steering high-stakes engagements that boost revenue growth across diverse industries and verticals. \n What you’ll be doing: \n\n • Lead, coach, and inspire a team of inside sales professionals focused on managing Quill’s largest, most complex key accounts\n, • Execute data-driven strategies, aligning account-level plans with broader portfolio objectives to maximize impact and revenue accountability (over $100 million annually)\n, • Analyze customer and portfolio P&Ls to uncover performance trends, margin gaps, and untapped revenue opportunities\n, • Develop and implement innovative, tailored approaches for account-specific challenges and profitable growth\n, • Guide the team through high-stakes C-suite relationship management, multi-level negotiations, and long-term value positioning\n, • Set and monitor team sales targets, KPIs, and performance metrics to drive results across high-value accounts\n, • Foster a collaborative, inclusive culture that champions professional development and empowers talent\n, • Attend customer appointments, business reviews, and industry events (up to 15% travel required nationally) to strengthen partnerships\n, • Leverage tools like Salesforce, Power BI, and Monday.com to ensure visibility, drive accountability, and optimize sales processes\n, • Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact\n, • Support recruiting, hiring, onboarding, and long-term development of sales talent.\n, • Proactively provide feedback and recommendations to leadership to evolve team strategy, tools, and performance models\n, • Proven leadership experience building and developing high-performing B2B sales teams, preferably in key account or enterprise environments\n, • Deep expertise in strategic sales and managing large, complex accounts with a focus on consultative, solution-based selling\n, • Demonstrated success in executive-level negotiations and multi-site account planning\n, • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite\n, • Exceptional communication, coaching, and interpersonal skills\n, • Natural cross-functional collaborator who aligns with Marketing, Customer Success, Strategy, and Operations\n, • Track record of fostering a high-engagement, inclusive culture and driving measurable team performance\n, • Ability to thrive in a fast-paced, performance-driven environment that requires cross-functional collaboration and adaptability\n, • Willingness and ability to travel up to 15% for customer meetings, reviews, and industry events across the US\n, • Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)\n, • 7+ years of B2B sales experience with a focus on strategic or key account management\n, • 4+ years of experience leading and developing high-performing sales teams, preferably in inside sales or enterprise sales\n, • Demonstrated track record managing complex sales cycles, executive negotiations, and multi-site accounts\n, • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite \n, • Experience managing key accounts in a multi-vertical or multi-location B2B sales environment\n, • Background in inside sales leadership with demonstrated success in high-value, complex accounts\n, • Expertise in consultative and solution-based selling within industries such as property management, industrial, or mid-market commercial sectors\n, • Strong background in sales forecasting, territory planning, and strategic account development\n, • Proven success in coaching teams through C-suite engagements and high-stakes negotiations\n, • Proven collaboration with cross-functional teams (Marketing, Customer Service, Sales Strategy) on integrated go-to-market plans\n, • Inclusive culture with associate-led Business Resource Groups\n, • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)\n, • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! \n

Job Description Job Title: Self-Pay & Customer Service Representative Reports to: SBO Manager and Director Summary: The Healthcare Self-Pay & Customer Service Representative plays a critical role in supporting the Single Billing Office (SBO) by providing excellent customer service to patients and conducting self-pay collections. This dual-function role involves managing both inbound and outbound patient calls, responding to billing inquiries, negotiating payment plans, and ensuring compliance with all regulatory guidelines including HIPAA, FDCPA, and internal policies. The ideal candidate is a self-starter with strong communication skills, high emotional intelligence, and a solid background in healthcare billing and collections. This position requires an understanding of insurance billing, payment posting, and patient advocacy with a goal-oriented and empathetic approach. Essential Duties and Responsibilities: Customer Service: • Respond to inbound calls, emails, and written inquiries from patients regarding billing questions, statement explanations, and payment options., • Clarify insurance coverage, update patient demographics, and explain outstanding balances or payment obligations., • Resolve patient disputes with professionalism and empathy; conduct service recovery where necessary., • Route and follow up on complex billing issues including coding disputes or provider charge questions. Self-Pay Collections: • Make outbound calls to patients to follow up on self-pay balances, aged accounts, and defaulted payment plans., • Set up and manage payment plans in Epic, including converting legacy account balances from McKesson or other systems., • Negotiate prompt-pay discounts and settlements within department guidelines., • Research and process returned mail by updating addresses and contact information., • Collect payments securely over the phone and document activity to maintain compliance and transparency. Administrative and Analytical Tasks: • Resubmit insurance claims and follow up on unpaid balances as needed., • Review accounts for billing accuracy, insurance coverage, and contract compliance., • Use multiple systems such as Epic, McKesson (HealthQuest), Cerner (PAM), Availity, Ecare, HealthPay24, and Medicare Connex for account management and research., • Process bankruptcy notices, charity applications, and other account exceptions appropriately., • Working knowledge of Epic and other electronic billing systems (McKesson, Cerner, etc.), • Understanding of billing procedures, UB04 and HCFA 1500 forms, CPT/ICD/HCPCS/DRG codes., • Strong understanding of self-pay workflows, insurance processes, and charity or discount policies., • Familiarity with FDCPA, HIPAA, 501r, and Fair Patient Billing Act regulations., • Ability to read and interpret Explanation of Benefits (EOBs) and patient account histories., • Exceptional verbal and written communication skills with a patient-focused attitude., • Critical thinking, time management, and organizational skills., • Strong customer service skills with the ability to handle sensitive or difficult conversations., • Bilingual Spanish-speaking is a plus., • High School Diploma or GED required., • 2–4 years of experience in a medical billing, collections, or healthcare customer service role., • Prior call center or hospital/professional billing environment experience strongly preferred., • Full-time, Monday to Friday, 8-hour shifts., • Occasional overtime may be required depending on department needs., • Hybrid or on-site options may vary depending on organizational policy.

Job Description Overview: Under the direct supervision of the Customer Service Manager, the Customer Service Associate I performs a variety of customer service functions relating to membership sales, activity registration, facility rentals, program communication and facility service-desk duties. Essential Duties and Responsibilities: • Assist customers on the phone, in person, and in written form with all processes and questions providing an exceptional customer service experience and promoting Park District services and facilities., • Successfully operate multiple computer software packages simultaneously in order to assist customers., • Ensure confidential use of customer information, including credit card transactions and household account information., • Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions., • Successfully balance receipts, reconcile transactions and prepare daily bank deposits., • Inform participants of waitlist availability, class cancellations or changes via phone and email., • Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures., • Establish and maintain a positive working relationship with residents, customers, vendors, community partners and co-workers., • Comply with District financial policies. Communicate budgetary requests to supervisor., • Act as a resource agent for community by taking initiative to seek and share information., • Follow and model compliance with all District, State, Federal and departmental safety and risk management, personnel, administrative policies and procedures, ordinances and regulations., • Respond to all customer comments and questions in a timely fashion., • Respond appropriately to safety and emergency situations., • Excellent telephone technique, etiquette and high volume handling skills., • Excellent written and verbal communication skills., • Ability to professionally attend to the needs of customers. Address complaints and resolve concerns as needed., • Handle confidential situations in a professional manner., • Strong command of the English language and proper grammar., • Ability to work with a diverse population and large spectrum of demographics., • Ability to organize, gather and retain a large volume of information for use in assisting internal and external customers., • Acquire excellent knowledge of all internal departments., • Strong math aptitude– in reconciling daily work, preparing deposits, etc., • Attention to detail and accuracy., • Display initiative and independent thinking skills., • Experience with different types of tender, credit cards and other point of sale items beneficial., • Minimum one (1) year customer service experience preferred., • Requires flexibility of work schedule to accommodate Park District facility hours, rentals, programs and events., • Must be available to work weekend rotations and some evenings., • Subject to inside environmental conditions., • Sustained posture in a seated or standing position for prolonged periods of time., • Continuous exposure to computer screens., • Occasionally lift, carry and move light weight objects (20 lbs.) Full Salary Range: $16.00/hr - $22.00/hr To be considered for this position, interested individuals must complete the online application accessible at . Materials submitted through mail, email, or fax will not be considered.

Job Description The Company At CancerIQ, our technology is expanding access to precision cancer prevention, early detection & treatment to more patient populations. We build software and design services that make it easy for health systems to use genetic information to get ahead of cancer at scale. Our best-in-class, science-based platform is proven to double genetic counseling service capacity, quadruple genetic testing uptake & significantly improve screening compliance. To date, CancerIQ has raised over $26 million to deliver on our mission, with our Series B funding round led by Merck Global Health Innovation Fund and Amgen Ventures. Our team is made up of a committed, all-in group of people who are as driven to ending cancer as we know it as the providers and patients we serve. This has led to a growing network of over 200 clinical locations across the country, with a robust ecosystem of partners in the diagnostic and genomics space behind us. But we’re committed to scaling quickly – in this era of tremendous progress against cancer, we’re looking for people to be just as tremendously committed to their work at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing and nurturing customer relationships throughout the customer lifecycle. Our customers include hospitals and health systems that rely on our cancer risk assessment software to improve patient outcomes. In this role, you will ensure that customers are maximizing the value of CancerIQ’s products and services, driving customer satisfaction, retention, and growth. Additionally, you will play a key role in the programmatic design of customer success initiatives, ensuring that our processes, programs, and tools are scalable, effective, and aligned with customer needs. You must be comfortable engaging with both clinical and business leaders within hospitals and health systems, understanding their unique perspectives and challenges in the context of cancer risk assessment and management. The Role and Responsibilities 1. Customer Relationship Management · Manage the over buyer relationship, which tends to be, but in not limited to, the Oncology Service Line Leader, Director of the Breast Center, or Director of Cancer Services, in CancerIQ accounts · Be the quarterback, coordinating on behalf of the buyer with: clinical, operational, technical, and marketing/business development working groups · Be held accountable for driving business value, by coordinating with implementation managers, product specialists, and other members of the CancerIQ team assigned to the accounts 2. Quarterly Business Reviews (QBR) · Lead Quarterly Business Reviews with key business and clinical leaders within hospitals and health systems to review performance, address any concerns, and align on future goals and objectives. · Prepare detailed reports and presentations for QBRs, highlighting key metrics, achievements, and areas for improvement, particularly in the context of cancer risk assessment. · Collaborate with customers to develop and track success plans, ensuring alignment with their strategic goals in cancer care. 3. Programmatic Design · Develop and implement scalable customer success programs that address the diverse needs of our customer base in the healthcare sector. · Design and refine customer journey maps, identifying key touchpoints and opportunities for engagement to enhance the customer experience with CancerIQ’s software. · Create and optimize customer onboarding, training, and retention programs, ensuring they are effective and aligned with customer success objectives, particularly in clinical environments. · Continuously assess and improve the effectiveness of customer success programs, using data and customer feedback to drive improvements. 4. Onboarding and Implementation · Work closely with an Implementation Manager as a team to guide new customers through the onboarding process, ensuring a smooth and successful implementation of CancerIQ’s software within their clinical workflows. · Monitor customer progress during onboarding, addressing any issues or concerns promptly. 5. Customer Retention and Growth · Monitor customer health and proactively address any risks to retention or satisfaction, particularly in high-stakes healthcare settings. · Identify upsell and cross-sell opportunities, working closely with the sales team to drive additional value for customers. · Develop and execute strategies to increase customer adoption, satisfaction, and loyalty, with a focus on long-term success in cancer care. 6. Data-Driven Insights and Reporting · Analyze customer data and usage patterns to identify trends, opportunities, and potential risks, particularly in the context of cancer risk management. · Provide regular reports on customer health, satisfaction, and success metrics to internal stakeholders. · Use data to drive decisions and strategies for improving customer outcomes. How Our CSMs Differ from our Implementation Managers The position of CSM at CancerIQ differs from the role of an Implementation Manager. While CSMs own and manage the relationship with our customers, Implementation Managers work in tandem with CSMs to project manage both implementations of new customers, as well as continuing improvement projects within existing customers. Implementation Managers are responsible for creating and tracking project plans and charters, application configurations, and leading implementation meetings. Requirements The Requirements · Bachelor’s degree in Business, Healthcare Management, Genetics, or a related field. · 3-5 years of experience in Customer Success, Account Management, or a related role, preferably within the healthcare industry. · Strong experience in designing and implementing customer success programs. · Excellent interpersonal and communication skills, with the ability to build and maintain relationships with both clinical and business leaders within hospitals and health systems. · Experience conducting Quarterly Business Reviews and presenting to executive-level stakeholders. · Proactive and solution-oriented, with strong problem-solving skills. · Ability to manage multiple priorities and customers in a fast-paced environment. · Experience with HubSpot, Zendesk, and Jira is preferred. · Data-driven mindset with the ability to analyze data and derive actionable insights. The Ideal Candidate We are looking for someone who knows what it takes to execute as a CSM and, who treats the “job” as his or her own business and thrives on seeing customers succeed and grow. Prior experience as a CSM or Account Manager in the healthcare space is strongly preferred, as well as someone who is driven to surpass goals while delivering a great experience to customers and coworkers alike. Benefits The Benefits · Competitive pay and benefits (Health, Vision, Dental, HSA/FSA, EAP, 401-K) · Headquartered in Chicago's iconic Wrigley Building, with complementary Water Taxi service to and from Union and Ogilvy Stations · Complementary gym membership with daily instructor-led classes · Generous company paid holidays and monthly CancerIQ mental health days · Formal training and professional development opportunities · Bi-annual "All Hands" weeks where local Chicago employees convene and connect with employees based in other cities · Passionate, high-energy culture with a team of people that are excited to get stuff done and make an impact · Building things that save lives CancerIQ is building a diverse and inclusive work environment. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to cultivate a fast-paced, collaborative, laid back, rewarding space to work.

Job DescriptionCompany Description Founded in 2014, Shippeo is a leading European SaaS company transforming supply chain visibility. With a global presence and multicultural team of 27 nationalities operating across Europe, North the Americas, and Asia, we offer real-time multimodal transportation visibility to top industry leaders across various sectors. Our ambition is to become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence. Learn more about our mission and values on our website: Job Description About the role As a Customer Success Manager - Americas, you will contribute to Shippeo’s mission by personally driving the end-to-end success, adoption, and long-term retention of our American customers. Working closely with cross-functional teams, you will play a key role in delivering high-impact results in a fast-paced, international environment. This role is based in Chicago and operates on a hybrid model, requiring 3 days per week in the office (Tuesday, Wednesday and Thursday). Function: CSM Americas Reports to: Christopher Mazza, Senior Vice President International Growth Collaborates with: Americas team and Head of Customer Success Key Responsibilities Strategic Partnership & Value Achievement * Stakeholder Management: Cultivate and maintain lasting, high-value relationships with key account stakeholders, from operational users to C-suite individuals, serving as a trusted advisor and strategic partner * Value Realization: Drive platform adoption rates and proactively articulate value cases and success stories to ensure American customers consistently maximize their ROI from Shippeo * Strategic Guidance: Lead high-impact quarterly and annual Business Reviews to align with customer strategic goals, track performance, preemptively manage risk, and identify growth/expansion opportunities * Internal Advocacy: Champion customer needs internally, effectively communicating them to influence product enhancements and strategic roadmap decisions with Product and Engineering teams * Revenue Management: Collaborate actively with Account Executives and Alliance Managers to secure account retention and expansion goals. Operational Excellence & Technical Execution * Direct Technical Support: Personally manage and resolve technical and operational support tickets in the queue, providing direct, hands-on support to end-users to ensure a seamless and high-quality customer experience * Data Integrity: Proactively monitor and analyze Data Quality for customers, personally engaging with them to execute improvement plans and take actionable steps to increase tracking rates and data integrity * Process Coordination: Serve as the primary liaison for the Americas, diligently escalating and tracking critical issues and feedback through resolution with HQ support and technical team * Performance Reporting: Track, analyze, and report on key support KPIs (e.g., FRT, Resolution Time, CSAT), using data to drive continuous improvement in support quality. Qualifications What we’re looking for * Experience: 3–5 years of demonstrated success in a Customer Success, Professional Services, or Account Management role, preferably within an enterprise SaaS or B2B technology environment * Execution Focus: Proven ability to operate as a highly effective, "hands-on" individual contributor, seamlessly managing the full scope of the role from strategic C-suite discussions to tactical daily support ticket resolution * Technical Acumen: Demonstrated rapid technical platform mastery, with the ability to independently troubleshoot issues and clearly communicate complex technical concepts to both technical and non-technical audiences * Revenue and Satisfaction Results: Proven track record of driving high customer satisfaction and consistently achieving net retention goals (e.g., renewals and expansions) * Support Operations: Demonstrated experience in managing and optimizing customer/user support operations, processes, and KPIs * Communication Mastery: Exceptional communication, presentation, and negotiation skills, with a focus on clear and actionable stakeholder management Preferred • Experience in the logistics, supply chain, or transportation industry Additional Information Our hiring process includes the following steps: * Step: Recruiter Screen: 30/45min * Step: Hiring Manager Screen: 45min * Step: Discussion with Piper + Skill test + team meeting on-site: ⅔ hours Application Requirements: Since Shippeo operates internationally, please submit your CV in English. We’re eager to hear from you if you’re ready to take on a challenge and grow your career in a supportive, innovative environment. We are looking for talents who share our values: • Ambition, • Care, • Deliver Discover your Dream Team! Meet our Shippians and get to know more about their role at Shippeo! Click here to watch their videos Diversity Statement At Shippeo, we are committed to fostering a diverse and inclusive workplace. We value the perspectives, experiences, and contributions of individuals from all backgrounds. Our policies, practices, and company culture reflect this commitment to equal opportunity and mutual respect. If you have specific needs or questions regarding disability inclusion, you may reach out to our dedicated Disability Advisor at for support during the application process.

Job DescriptionWho We AreArrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We WantOur explosive growth is your opportunity to join our high-energy Carrier team. We are looking for candidates who excel in collaborative environments. You’ll thrive in this position if you’re a skillful communicator, natural relationship builder, and hard-working teammate. What You’ll Do As a Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. With experience, your earning potential increases along with your growing your carrier relationships and volume and capacity.. You will also receive the continuous education and professional development you need to reach new heights. About Our Training/Mentorship Program • Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers., • Learn the Arrive story and the history that shaped an entire industry., • Get familiar with our proprietary technology, ARRIVEnow., • Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers.Carrier Account Representative Responsibilities, • Focus on building new relationships with carrier partners across the country.., • Manage the carrier partners that you identified during the training program as you develop and procure new relationships., • Sharpen your relationship building and customer service skills alongside your Carrier team and manager., • Build internal relationships with our Business Development team members and work together to find the best solutions for their clients., • Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls., • Earn industry certifications that will prepare you to source capacity for different types of service offerings. Qualifications, • Bachelor’s degree is preferred with an emphasis on Business or a related field., • Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers, • A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit., • Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face., • Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike. The Perks of Working With Us, • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage., • Invest in your future with our matching 401(k) program., • Build relationships and take part in learning opportunities through our Employee Resource Groups., • Enjoy office wide engagement activities, team events, happy hours and more!, • Leave the suit and tie at home; our dress code is casual., • Work in the heart of downtown Chicago, IL!, • Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options., • Maximize your wellness with free counseling sessions through our Employee Assistance Program, • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days., • Receive 100% paid parental leave when you become a new parent., • Get paid to work with your friends through our Referral Program!

Job Description Premier custom apparel and embroidery printing company in the Chicago area is busy. They are searching to hire a Customer Service Manager. Responsibilities include: • Manage front end office, inside sales, order entry, shipping and receiving., • Assist inside sales staff in following up with clients and bids., • Help inside sales staff in upselling orders with clients., • Build strong client relationships., • Bridge communication between inside sales and shipping and receiving departments., • Delegate orders to inside account managers., • Minimum 3 - 5 years' experience managing customer service/inside account management teams., • Excellent communication and follow through skills., • Excellent team building skills., • General knowledge of the printing industry; screen, digital and/or offset required., • Solid project management skills., • Able to review and delegate work loads., • Proficient on MSO. Very good opportunity to work with company in growth mode. Starting salary range $60,000 - $70,000 + commissions, benefits, and relocation assistance. Company DescriptionNationwide, recruiting firm for the Printing & Packaging industries representing premier firms. We treat candidate information in strict confidence.Nationwide, recruiting firm for the Printing & Packaging industries representing premier firms.\r\nWe treat candidate information in strict confidence.

Job DescriptionHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. HHAeXchange is seeking a proactive and experienced Customer Success Manager (CSM) to join our dynamic team. In this pivotal role, you will manage a portfolio of 30–50 highly engaged, strategic enterprise accounts, guiding them through the entire lifecycle from contract signature to renewal and expansion. This segment requires deep partnership management, executive alignment, and tailored success strategies that support complex growth opportunities. The ideal candidate will be a strategic partner to our clients, ensuring they achieve maximum value from our solutions, leading to high renewal rates and identifying areas for long-term account development. While this role is not quota-carrying, your success will be measured by your ability to drive exceptional net retention, deepen executive relationships, and partner effectively with our quota-carrying Account Management team. This is a hybrid position out of our Midtown Manhattan, NYC office location. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Job Duties • Own and manage the end-to-end relationship for a portfolio of assigned HHAeXchange customers, including onboarding, adoption, value realization, renewal, and expansion., • Develop and maintain strong relationships with key customer stakeholders, including executive decision-makers, to understand their business objectives and ensure alignment with HHAeXchange solutions., • Proactively monitor customer health, identify and mitigate risks, and lead strategic conversations to demonstrate the ongoing value and ROI of HHAeXchange products., • Drive high renewal rates within your portfolio and collaborate with the sales team to identify and nurture expansion opportunities based on deep understanding of customer needs and successes. Net retention, customer health, adoption, and advocacy will be key performance metrics for this role., • Confidently lead business reviews and strategic discussions with senior client leadership, articulating value and influencing decision-making., • While not a technical support role, this role requires being able to comfortably engage in technical discussions, understand customer workflows, and effectively communicate technical concepts to non-technical audiences., • Leverage extensive experience with generative AI tools and prompt engineering to enhance customer engagement, develop strategic insights, and optimize internal processes., • Serve as a customer advocate internally, working closely with Product Management to relay customer feedback and contribute to the continuous improvement of our offerings. Collaborate with Sales, Implementation, and Support teams to ensure a seamless customer experience., • Utilize customer data and analytics to track progress, identify trends, and proactively address customer needs. Use Gainsight and Salesforce to manage customer relationships, retention, and health. Other Job Duties, • Other duties as assigned by supervisor or HHAeXchange leader.Travel Requirements, • Travel 10-25%, including overnight travelRequired Education, Experience, Certifications and Skills, • Bachelor's degree in a related field or equivalent practical experience., • Proven experience (3+ years) in Customer Success, Account Management, or a similar client-facing role within the enterprise SaaS industry., • Demonstrated ability to manage a similar sized portfolio of customers and drive strong net retention., • Excellent executive presence and communication skills, with the ability to engage and influence senior-level stakeholders., • Strong analytical and problem-solving skills, with a data-driven approach to customer management., • Proficiency in using Customer Success platforms (e.g., Gainsight), CRM systems (e.g., Salesforce), and other relevant business tools., • Extensive hands-on experience with generative AI tools and prompt engineering techniques., • Previous experience in the healthcare technology sector, particularly with Medicaid programs, is a significant plus but not required. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Staples is business to business. You’re what binds us together. \n Quill, a trusted Staples brand since 1998, offers you the chance to shape the future of strategic accounts through innovation, leadership, and a commitment to long-term customer success. \n As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our largest and most strategically significant customer accounts. This is a highly visible role where you’ll drive sales strategy execution, talent development, and operational rigor in a collaborative, fast-paced environment. You’ll play a pivotal role in maintaining C-suite relationships and steering high-stakes engagements that boost revenue growth across diverse industries and verticals. \n What you’ll be doing: \n\n • Lead, coach, and inspire a team of inside sales professionals focused on managing Quill’s largest, most complex key accounts\n, • Execute data-driven strategies, aligning account-level plans with broader portfolio objectives to maximize impact and revenue accountability (over $100 million annually)\n, • Analyze customer and portfolio P&Ls to uncover performance trends, margin gaps, and untapped revenue opportunities\n, • Develop and implement innovative, tailored approaches for account-specific challenges and profitable growth\n, • Guide the team through high-stakes C-suite relationship management, multi-level negotiations, and long-term value positioning\n, • Set and monitor team sales targets, KPIs, and performance metrics to drive results across high-value accounts\n, • Foster a collaborative, inclusive culture that champions professional development and empowers talent\n, • Attend customer appointments, business reviews, and industry events (up to 15% travel required nationally) to strengthen partnerships\n, • Leverage tools like Salesforce, Power BI, and Monday.com to ensure visibility, drive accountability, and optimize sales processes\n, • Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact\n, • Support recruiting, hiring, onboarding, and long-term development of sales talent.\n, • Proactively provide feedback and recommendations to leadership to evolve team strategy, tools, and performance models\n, • Proven leadership experience building and developing high-performing B2B sales teams, preferably in key account or enterprise environments\n, • Deep expertise in strategic sales and managing large, complex accounts with a focus on consultative, solution-based selling\n, • Demonstrated success in executive-level negotiations and multi-site account planning\n, • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite\n, • Exceptional communication, coaching, and interpersonal skills\n, • Natural cross-functional collaborator who aligns with Marketing, Customer Success, Strategy, and Operations\n, • Track record of fostering a high-engagement, inclusive culture and driving measurable team performance\n, • Ability to thrive in a fast-paced, performance-driven environment that requires cross-functional collaboration and adaptability\n, • Willingness and ability to travel up to 15% for customer meetings, reviews, and industry events across the US\n, • Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)\n, • 7+ years of B2B sales experience with a focus on strategic or key account management\n, • 4+ years of experience leading and developing high-performing sales teams, preferably in inside sales or enterprise sales\n, • Demonstrated track record managing complex sales cycles, executive negotiations, and multi-site accounts\n, • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite \n, • Experience managing key accounts in a multi-vertical or multi-location B2B sales environment\n, • Background in inside sales leadership with demonstrated success in high-value, complex accounts\n, • Expertise in consultative and solution-based selling within industries such as property management, industrial, or mid-market commercial sectors\n, • Strong background in sales forecasting, territory planning, and strategic account development\n, • Proven success in coaching teams through C-suite engagements and high-stakes negotiations\n, • Proven collaboration with cross-functional teams (Marketing, Customer Service, Sales Strategy) on integrated go-to-market plans\n, • Inclusive culture with associate-led Business Resource Groups\n, • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)\n, • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! \n

Job Description We are searching for a qualified entry level candidate to join our Client Services team. The candidate should have a desire to work in a fast-paced dynamic trading environment. We seek a self-starter that can work independently as well as thrive and contribute to a growing team. WHAT YOU WILL DO Provide level 1 system and integration support at the direction of the client support manager. Such responsibilities include, but are not limited to: • Provide first-level telephone, chat and email support to clients using either GUI-based or automated remote trading applications, • Trade support and application-level troubleshooting of orders generated by SpiderRock's proprietary algorithms, • Troubleshoot system and client connectivity issues, • Investigate order routing issues between SpiderRock and multiple execution brokers, • Perform QA of internal trading tools, algorithms and risk applications and document as needed, • Bachelor's degree or equivalent experience, • Concentrations on Finance, Economics, Mathematics or Computer Science are preferred, • Previous financial industry or trading experience a plus, • Experience in the financial industry, • Experience or working knowledge of SQL, Python, C#, US Equities and Derivatives (Indexes and Options), Futures, • Required to obtain the SIE, Series 7 and Series 63 licenses within 6 months of employment, a huge plus if you already have these licenses, • Professional, motivated attitude, • Strong interpersonal skills and ability to manage multiple issues in a fast pace, high pressured technology environment, • Independent self-starter and a keen attention to detail is a must, • Learn while doing, • Highly competitive pay, benefits, and bonus structure, • Health insurance (medical, dental, vision), • Voluntary ancillary plans (Life & AD&D, Short-Term Disability, Long-Term Disability, Critical Accident and Critical Illness), • Discounted pet insurance, • Progressive time off benefits (unlimited PTO, maternity leave, paternal leave), • Wellness programs, • Zen Den for meditation, naps, nursing, or just to decompress, • Work with high-caliber and innovative professionals, • Access to unlimited snacks and beverages in our lounge area, • Monthly, quarterly, and semi-annual company sponsored events, • 401K Safe Harbor Plan and Match, • Onsite gym membership, • Divvy bike access

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. We are seeking a Senior Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. As a customer advocate, this role resolves complex issues, introduces new offerings, and identifies avenues for growth within client accounts. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to shape product strategy. Keeping abreast of evolving eCommerce trends and systems is a natural part of their commitment to delivering exceptional service. Responsibilities: • Advise customers on optimal product usage across their journey stages, from onboarding to advocacy., • Act as the customer's advocate in resolving escalated troubleshooting and product usage cases., • Introduce new products/services to customers, highlighting their potential value., • Handle clients of varying complexity levels, identifying growth opportunities and proposing upsells., • Identify trends in customer feedback, communicating product improvements and quality of life enhancements., • Effectively communicate customer needs to influence product prioritization and engage with executive-level stakeholders for strategic product usage consultation., • Identify new data points to enhance customer insights and provide practical feedback to peers and management for SOP revisions., • Create, revise, and adhere to project plans and roadmaps, understanding eCommerce strategies for revenue generation, upsell potential, and the nuances of company products., • 4-5+ years of managing Amazon Sponsored Ads campaigns and strategy at a brand/manufacturer or at an agency, • 2+ years of managing Amazon DSP campaigns and strategy highly preferred, • 2+ years of experience managing other ecommerce advertising channels (Walmart, Target, Instacart, etc..) preferred, • Analytical mindset with the ability to interpret Amazon performance metrics, particularly through Amazon Marketing Cloud, to help generate actionable insights, • Strong communication skills to influence product decisions and engage with stakeholders at all levels., • Proficiency in utilizing CRM systems to generate reports on account management metrics., • Ability to provide insights for SOP revisions based on evolving business needs and industry trends., • Capacity to manage projects, timelines, and division of responsibilities effectively., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Launch Your Sales Career with Quill! \n Ready to take your first big step in business? Join Quill’s Sales Team and build a career where your ambition meets opportunity. As an Inside Sales Associate, you’ll connect with businesses and schools across the country, helping them find smarter, more efficient ways to get the supplies and solutions they need. \n You’ll drive growth by reaching out to new prospects, reactivating past customers, and strengthening relationships with existing ones—all while learning the ins and outs of professional sales, account management, and customer success. \n Note: This position is a minimum of 4 days in the office with flexibility for remote work on Fridays. Must be willing to relocate to the Lincolnshire, IL area and be within commutable distance. \n $22.75/hour - $27.00/hour, plus bonus \n What You’ll Do: \n\n • Make outbound calls to engage new and existing customers and uncover growth opportunities\n, • Build relationships and deliver customized solutions that make an impact\n, • Present pricing programs and proposals to decision-makers\n, • Collaborate with teammates to meet and exceed sales goals\n, • A motivated, goal-driven communicator who loves connecting with people\n, • Resilient, curious, and eager to learn from feedback\n, • Comfortable presenting ideas and thinking on your feet\n, • Passionate about delivering great customer experiences\n, • Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met\n, • Inclusive culture with associate-led Business Resource Groups \n, • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)\n, • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!\n\n #LI-JR1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Job Description KEY RESPONSIBILITIES General • Work with and support the General Manager; assume GM responsibilities in their absence, • Coach and develop a large and diverse team through clear written and verbal communication, • Manage all facets of the operation, • Handle guest's questions and concerns professionally and courteously, • Establish and uphold Altitude standards and compliance, • Oversee Altitude's defined processes around inventory and reporting responsibilities, • Track all spending and ensure it is accounted for and in accordance with the park's policies, • Recruit and hire talent, • Set and hold expectations of accountability with team, upholding brand standards, • Create a work environment that promotes staff retention levels, • Assure staffing levels meet business needs, while taking into account team member well-being, • Maintain positive guest experience by using our SMILES philosophy, • Execute sales and marketing plans in collaboration with General Manager, • Maintaining positive community relationships and participating in local events, • Promote membership sales, • Create an on-brand Altitude guest experience through superior operations, • Oversee cleanliness of park and responsible for audit/inspections, • Ensures compliance with all policies, standards and procedures, • Maintains high visibility in guest areas during peak times, • Walk through the park & check for cleanliness, maintenance of attractions and signage, • Seek out guest feedback and use for management and hourly team development, • 2+ years of experience managing a team in an entertainment or food and beverage environment, • Food safety or alcohol certification required, • CPR/First Aid certification a plus, • Strong leadership qualities including organization and time management, • Workdays, nights, weekends, and holidays as required, • Operate in a fast-paced environment with constant distractions, • Lift and carry over 50 pounds regularly, • Achieve budgeted financial results in areas of responsibility, • Act as a mentor and lead by strong example, • Maintain a professional image Background check will be required before hiring

Job Description Overview: The Regional Air Freight Logistics Sales Manager is responsible for driving volume growth within their assigned region by acquiring and developing mid- to large-sized customers with regular airfreight needs. This role emphasizes strategic selling, leveraging long-standing relationships, and utilizing customer insights to deliver tailored solutions. The position requires a strong understanding of airfreight operations, including origin and destination services, first and last mile logistics, and the ability to negotiate competitive agreements with Key Accounts. The position will focus on key industry verticals including Pharma/Healthcare, Aviation, Automotive, and High Tech. Responsibilities: · New Business Development & Strategic Sales: Identify and secure mid- to large-sized customers (250+ tons/annum) with significant airfreight volumes, develop strategic sales plans, and consistently meet assigned sales targets. · Relationship Management & Account Growth: Build and maintain strong relationships with decision-makers and influencers to retain customers, expand share of wallet, and negotiate long-term agreements and service commitments. · Solution Design & Subject Matter Expertise: Provide tailored end-to-end airfreight solutions, offering guidance on export regulations, loading methods, crating, handling freight, and special equipment needs. · Cross-Functional & Global Collaboration: Partner with internal teams—including Product, Procurement, Operations, Credit, and International Offices—to ensure service excellence, pricing competitiveness, credit approvals, and timely collections. · Market Intelligence & Opportunity Development: Monitor market trends, competitor activities, and customer insights to identify new opportunities, qualify leads, and drive year-over-year airfreight tonnage growth. · Sales Forecasting & Performance Management: Maintain a robust pipeline, provide accurate sales forecasts, and ensure timely CRM updates on opportunities, activities, and results. · Air Product Representation & Industry Engagement: Represent the company at industry events, networking opportunities, and market updates to strengthen brand presence and support global account development. Qualifications: • At least 5 years of proven success in an airfreight business development position, specifically with key accounts., • Proven track record of securing, managing, and growing consistent Air freight business with mid- to large-sized accounts (250+ TEU’s/annum)—beyond spot or ad-hoc shipments—within the past 12 months., • Sales & Relationship Expertise: Proven ability to negotiate and consultatively sell to mid- and large-sized accounts, build and sustain executive-level relationships, and understand customer supply-chain challenges and key performance metrics., • Airfreight & Supply Chain Knowledge: Deep understanding of global airfreight operations, including origin/destination handling, capacity management, Incoterms, and trade compliance—combined with the skill to design strategic, end-to-end logistics solutions from first to last mile. A generous Employee Benefits Package including: · Medical, Dental, and Vision beginning the 1st of the month following start date · 401k with a company match · Standard 10 days PTO · Eligible for commission plan · Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Job Description Are you an experienced leader in the title insurance industry, ready to take on a high-impact role? We’re looking for a seasoned General Manager to guide operations, strengthen client relationships, and drive growth for a well-established title agency in the western suburbs of Chicago. As General Manager, you’ll be responsible for overseeing all aspects of agency operations, including title production, escrow, and compliance. You’ll provide strategic leadership, mentor a talented team, and ensure the delivery of efficient, accurate, and client-focused services. This is a key role for someone who thrives in a fast-paced environment, is passionate about operational excellence, and has the vision to grow a respected Chicagoland title agency. Compensation • Base Salary: $130,000 - $150,000, • Performance-based incentives, • Comprehensive benefits package, • Manage daily operations to ensure efficiency, accuracy, and compliance with Illinois and federal regulations., • Lead and mentor staff across title production, escrow, and operations departments., • Oversee financial performance, including budget planning, forecasting, and cost management., • Build and maintain strong partnerships with real estate agents, lenders, attorneys, and other industry stakeholders., • Ensure compliance with ALTA best practices and escrow/trust account requirements., • Drive business growth by identifying new opportunities, improving processes, and adopting innovative technology., • Monitor and adapt to industry trends, legal changes, and market activity.Qualifications:, • Bachelor’s degree in business administration or related field (preferred)., • 5+ years of management experience in the title insurance industry., • In-depth knowledge of Illinois title laws, compliance, escrow/trust accounting, and industry standards., • Demonstrated success in leading and growing title businesses., • Excellent communication, problem-solving, and relationship-building skills., • Proficiency with title production/closing software and related real estate technology.About Company This is a unique opportunity to step into a leadership role at a trusted title agency and shape the future of its success. You’ll join a collaborative and supportive team, enjoy competitive compensation, and play a pivotal role in serving the Chicagoland real estate community with excellence.

Job DescriptionDescription: BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago’s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city’s most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youths and families we serve. Our Core Values: Empathy, Passion, Persistence, and Innovation. The Manager of Site-based Prevention Programs (MSBPP) as part of the BUILD’s Prevention team will work in partnership with the Director of Prevention Services (DPP) to develop and implement BUILD’s in-school and after-school site-base prevention programming for an assigned geographical location. The (MSBPP) will ensure quality programming is operating across sites and will be responsible for the evaluation and tracking of program data. The (MSBPP) will serve as the main contact and liaison for internal and external communications related to BUILD’s prevention programming. The (MSBPP) will be responsible for ordering and maintaining program materials and resources. In addition, the (MSBPP) is responsible for supervision of program staff assigned to a program. Responsibilities are but not limited to: • Ability to manage programming and supervise team at multiple sites., • Work collaboratively with school administration, partner organizations, parents and school councils to provide BUILD programs and services, • Support training and development of program staff so they can appropriately engage with the at-risk population, • Work collaboratively with program staff to plan program activities, • Stay current with new trends, program content and delivery methods locally and nationally related to after school programming, • Works collaboratively with program staff to manage youth receiving services, • Participate in civic engagement activities that advance the mission of BUILD, Inc., • Responsible for keeping DPP abreast of progress, changes and challenges in programming and making recommendations for the needs of the program, • Ensures the program provides age-appropriate workshops related to life skills, health, and development awareness, • Supports program staff in the development and maintenance of a positive mentor/ mentee relationship, • Works collaboratively with program staff to recruit and retain youth participants at each site, • Ensures the proper attendance, data collection and record retention are maintained in approved agency databases, • Manages the annual collection of data (baseline, year-end (academic), interpersonal, and pro-social behaviors), • Manages data and statistics to ensure grant compliance, • Highly organized to set priorities, develop a work schedule, and monitor progress towards goals, • Perform other duties as assigned. Requirements:, • A minimum of 5 years of management experience. Bachelor's Degree preferred, • A minimum of 5 years of experience in youth development, • Experience with youth and/or public program facilitation and management required, • Proficient in Windows and Excel required, • Strong organizational and supervisory skills are required, as well as effective resource management (material and staff), • Proven background working collaboratively with groups of diverse backgrounds and experience, • Ability to work a flexible schedule, including select weekends and events, is desirable, • Ability to apply strategic and creative thinking, while being persistent, motivated, and energetic, along with the ability to work in a detail-oriented fashion, • Strong written and interpersonal communication skills, • Ability to pass a criminal record and child abuse/neglect registry check, • Must have a valid Driver’s License, access to reliable transportation, and willingness to travel locally, • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times.? Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times., • As of October 15, 2021, all BUILD employees are required to submit proof of full vaccination status. Benefits: • 401(k) + 2% match, • Medical, Dental and Vision, • Life Insurance, • Paid Vacation, • Wellness Days, • Flexible Spending Account BUILD, Inc., does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis. This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment

Staples is business to business. You’re what binds us together. \n Quill, a trusted Staples brand since 1998, offers you the chance to shape the future of strategic accounts through innovation, leadership, and a commitment to long-term customer success. \n As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our largest and most strategically significant customer accounts. This is a highly visible role where you’ll drive sales strategy execution, talent development, and operational rigor in a collaborative, fast-paced environment. You’ll play a pivotal role in maintaining C-suite relationships and steering high-stakes engagements that boost revenue growth across diverse industries and verticals. \n What you’ll be doing: \n\n • Lead, coach, and inspire a team of inside sales professionals focused on managing Quill’s largest, most complex key accounts\n, • Execute data-driven strategies, aligning account-level plans with broader portfolio objectives to maximize impact and revenue accountability (over $100 million annually)\n, • Analyze customer and portfolio P&Ls to uncover performance trends, margin gaps, and untapped revenue opportunities\n, • Develop and implement innovative, tailored approaches for account-specific challenges and profitable growth\n, • Guide the team through high-stakes C-suite relationship management, multi-level negotiations, and long-term value positioning\n, • Set and monitor team sales targets, KPIs, and performance metrics to drive results across high-value accounts\n, • Foster a collaborative, inclusive culture that champions professional development and empowers talent\n, • Attend customer appointments, business reviews, and industry events (up to 15% travel required nationally) to strengthen partnerships\n, • Leverage tools like Salesforce, Power BI, and Monday.com to ensure visibility, drive accountability, and optimize sales processes\n, • Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact\n, • Support recruiting, hiring, onboarding, and long-term development of sales talent.\n, • Proactively provide feedback and recommendations to leadership to evolve team strategy, tools, and performance models\n, • Proven leadership experience building and developing high-performing B2B sales teams, preferably in key account or enterprise environments\n, • Deep expertise in strategic sales and managing large, complex accounts with a focus on consultative, solution-based selling\n, • Demonstrated success in executive-level negotiations and multi-site account planning\n, • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite\n, • Exceptional communication, coaching, and interpersonal skills\n, • Natural cross-functional collaborator who aligns with Marketing, Customer Success, Strategy, and Operations\n, • Track record of fostering a high-engagement, inclusive culture and driving measurable team performance\n, • Ability to thrive in a fast-paced, performance-driven environment that requires cross-functional collaboration and adaptability\n, • Willingness and ability to travel up to 15% for customer meetings, reviews, and industry events across the US\n, • Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)\n, • 7+ years of B2B sales experience with a focus on strategic or key account management\n, • 4+ years of experience leading and developing high-performing sales teams, preferably in inside sales or enterprise sales\n, • Demonstrated track record managing complex sales cycles, executive negotiations, and multi-site accounts\n, • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite \n, • Experience managing key accounts in a multi-vertical or multi-location B2B sales environment\n, • Background in inside sales leadership with demonstrated success in high-value, complex accounts\n, • Expertise in consultative and solution-based selling within industries such as property management, industrial, or mid-market commercial sectors\n, • Strong background in sales forecasting, territory planning, and strategic account development\n, • Proven success in coaching teams through C-suite engagements and high-stakes negotiations\n, • Proven collaboration with cross-functional teams (Marketing, Customer Service, Sales Strategy) on integrated go-to-market plans\n, • Inclusive culture with associate-led Business Resource Groups\n, • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)\n, • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! \n #LI-JR1 \n At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Job Description About the Role: Working as a Regional Soft Services Manager (RSM) you will lead, manage, and inspire a team of custodial services leaders and associates, in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment. What You’ll Do: • Leads, manages, and inspires a diverse team to provide top-notch service., • Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.), • Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community, • Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications, • Supports Client Manager in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment, • Collaborates with key partners to support regional initiatives, • Ensures compliance with QA, J&J policies, and program requirements, along with completing all reporting on time, • Champions development in partnership with Client Account Manager within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation, • Ensures consistent and fair administration of all policies and procedures, • Bachelor’s or master’s degree from an accredited college or university preferred, or five(5) to seven (7) years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree, • Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, custodial services, negotiations, etc., • Has a proven track record of growing a business and leading teams, along with strong financial acumen, • Has ability to think quickly, analytically, strategically, and accurately, • Shows expert client relationship, influencing, listening, and communications (written and verbal) skills, • Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient, • Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills We maintain a drug-free workplace and perform pre-employment substance abuse testing. J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The minimum pay rate for this position is $96,000 $144,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to medical, well-being, financial planning and short-term incentives benefits. Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 350 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. We put on shows to teach music! Our Assistant General Managers are eligible to participate in our employee benefit programs, including: • Medical, Rx, dental, and vision coverage, • Paid time off, holiday pay, • 401(k) retirement plan with company match, • Flexible Spending Account/Health Savings Account, • Disability and Life insurance Roles and Responsibilities (At the direction of the GM): • Contribute to meeting financial goals by enrolling new students, effectively pitching the music program, merchandising, and managing costs through scheduling and resource efficiency, • Be a leader in a culture of growth and personal development, motivating staff to provide exceptional instruction and professional communication with students and parents, • Support the leadership of the administrative team, handling complex scheduling and managing phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools, • Oversee daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment, • Ensure a safe experience for students by maintaining a clean and professional facility, and overseeing adherence to the SOR Code of Conduct and safety policies, • Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns, • Help plan, promote, and execute high quality events that build community, celebrate student progress, support our mission of performance-based music education, and motivate students’ continued enrollment, • Support ongoing marketing and communication by contributing content to and maintaining our active social media presence, writing marketing emails and newsletters, and timely follow-up with prospective families, • Assist GM in managing staff including recruitment, training, scheduling, and employee performance, • 3+ years experience in marketing, sales, management and/or customer service environment, • Strong leadership and management skills: able to motivate and inspire a team, • Strong business acumen, preferably experience assisting in running a business, • Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving, • Good team player who collaborates and brings a positive energy and personality to the workplace every day, • Ability to be adaptable and flexible under pressure, • Excellent customer service and relationship skills – welcoming, outgoing demeanor essential, • Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity with superb communication skills, both verbal and written, • Experience and interest in working with children, • Knowledge of music and/or the music industry is preferred It is the policy of the School of Rock to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. School of Rock complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. School of Rock expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of School of Rock's employees to perform their expected job duties is absolutely not tolerated.

Job DescriptionAt TransChicago Truck Group, we keep the trucks and people that power our economy rolling. We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing sales, service, and parts for the trucks that keep goods on the road. We’re a family-owned, fast-growing dealership group that values curiosity, teamwork, and growth. If you’re the kind of person who likes to learn by doing and see the impact of your work every day, you’ve found the right spot. We're looking for a General Manager who will be responsible for overseeing all Service and Parts activities of our Shorewood dealership. This person will not only be responsible for leading and maintaining operations, but for also driving financial health and continued growth. Essential Functions & Responsibilities: • Lead service and parts teams across two shifts, giving the appropriate guidance and direction to drive success., • Support and execute on operational tasks and projects to ensure the company financial and strategic goals are met., • Develop and maintain standards to maximize fixed operations efficiencies., • Partner with VP of Sales to ensure sales team is hitting targets and following proper policies., • Collaborate with the COO to develop parts & service sales forecast and performance measures., • Support the sales efforts of the new and used truck departments by moving vehicles efficiently through the shop exceeding customer expectations., • Actively engage in fixed operation sales opportunities within the given territory and effectively drive the staff to fully support customers., • Coordinate with Parts & Inventory Control Managers to maintain inventory stocking levels and ensure that proper inventory controls are in place and adhered to., • Continuously monitor location performance against all manufacturer requirements and partner with COO and other operations teams to correct any discrepancies., • Oversee general administration and compliance to corporate policies, administrative procedures and directives., • Complete all required reporting for COO, CFO, and manufacturer., • Build and manage vendor relationships., • Oversee facility appearance and maintenance., • Review and approve assigned staff’s payroll., • Other responsibilities as assigned.Education and/or required experience:, • Experience in a truck dealership environment - Sales, Parts or Service., • High energy and ability to lead, motivate, and train teams across all departments., • Deep knowledge of all aspects of heavy/medium duty truck retailing ., • Excellent oral and communication skills .Compensation & Benefits:, • Compensation: $100,000-$125,000 plus bonus based on location performance. Compensation will ultimately be determined based on experience, competencies, certifications and education., • Benefits:, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and AD&D Insurance, • Disability Insurance, • Flexible Spending Account (FSA), • 401(k) with company match, • Paid Time Off (PTO), • Paid Sick Time, • Paid Holidays cz23ICEWzT

Job Description At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis. Wholesale Regional Manager Candidates must have reliable transportation - the candidate in this position will be required to travel 100% of the time throughout the state of Illinois About the Role: As a Regional Sales Manager you will oversee the cannabis wholesale program in your designated region and help Curaleaf continue our rapid growth in one of the fastest-growing industries. You will be responsible for driving new sales, managing a team of account executives, meeting revenue targets through acquiring new accounts account management, and providing sales metrics and reporting for your assigned region. What You'll Do: • Own the Region's Success: Drive sales across wholesale accounts in your region to hit monthly and yearly targets—your leadership will make Curaleaf the name to know., • Strategize for Growth: Work directly with the VP of Wholesale and VP of Wholesale Planning to shape winning sales strategies that make a measurable impact., • Build New Accounts: Tap into new markets, make strategic sales calls, and secure key relationships to ensure Curaleaf is the first choice for cannabis., • Lead a High-Impact Team: Recruit, manage, and coach your sales team, guiding them to top performance and success., • Drive Promotions & Campaigns: Collaborate with marketing to develop creative campaigns and events that attract and retain loyal customers., • Stay Ahead of Trends: Represent Curaleaf at industry events, trade shows, and conferences to keep us informed and competitive., • Bachelor's Degree (BS, BA) or equivalent experience., • At least 5 years of professional sales experience with at least 3 years in a B2B wholesale sales channel in either a CPG, Beverage, Natural Products or the Cannabis industry, • At least 2 years of experience managing, training, and developing a sales team in a wholesale/B2B setting., • Ability to coordinate multiple projects and meet deadlines., • Ability to travel within the assigned region 100% of the time., • Proven success in being results-oriented, driven, detail-oriented, enthusiastic, organized, and possessing excellent communication skills., • A strong sales track record in driving revenue, achieving growth, and building customer relationships., • Strong management skills., • Experience in exceeding sales quotas., • Excellent organizational, communication, and problem-solving skills., • Ability to recognize and respond to changing trends and priorities., • Ability to work in and foster a collaborative team environment., • You possess knowledge of the cannabis industry, regulations, market trends, and competition is highly preferred What We Offer: Health & Wellness • Medical, dental, and vision insurance*, • Health Savings Account (HSA) and/or Flexible Spending Account (FSA)*, • Employee Assistance Program (EAP), • Wellness program and challenges, • Gym discounts Financial Security • 401(k) retirement plan with company match, • Life and disability insurance*, • Supplemental Critical Illness, Hospital Indemnity and Accident Insurance*, • Commuter benefits* Time Off • Paid time off (PTO) including vacation*, sick leave and holidays, • Parental leave, • Bereavement leave Additional Perks • Employee discounts, • Recognition programs, • Pet insurance* *Available to eligible, full-time employees only. Illinois Hiring Range$105,000—$115,000 USD What We Offer: • Career Growth Opportunities, • Competitive Pay and Benefits, • Generous PTO and Parental Leave, • 401(K) Retirement Plan, • Life/ Disability Insurance, • Community Involvement Follow us on Social Media: Instagram: @curaleaf.usa Twitter: @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. Our Values: • Lead and Inspire., • Commit to Win., • ONE Curaleaf. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply. Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.

Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, our obsession with exceptional service isn’t the only thing that sets us apart – it's our people! As General Manager, your mission is to challenge, motivate, engage and lead your team to drive operational and budgetary excellence across your Placemakr property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You'll dive right in with providing hands-on support when escalated issues occur while instilling accountability, ownership and innovation in every member of your team. Through Manager on Duty shifts and scheduling yourself as flexibly as our operating model, you’ll impactfully lead our teams, engage with our ownership groups and shake up the status quo (because "that's how it's always been done" simply isn't in our vocabulary). If you're curious, resilient and creative in your solutions - while still appreciating a trusted process or two – your success as a General Manager won’t be far behind. Reporting directly to your applicable Area Manager, you will utilize a can-do and results-oriented approach to ensuring consistent day-to-day operations, strong financial performance and an unmatched experience for everyone on your property so we can deliver big on our commitments. In this role, you’ll need to demonstrate exceptional communication skills, providing clarity and building trust across your team and partners, and excel in implementing programs and processes that keep us continuously improving. The General Manager must be fueled by motivating and leading people, championing Placemakr’s Community Norms and embodying accountability to drive a culture of top performance, world-class service and operational and financial excellence. This position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. What you'll do • Consistently provide an exceptional experience to anyone you interact with by embodying what our teams, guests, residents and partners should think of as a trusted friend, subject matter expert, and local insider., • Foster a "one team" mentality by collaborating effectively with all property and non-property leaders and team members contributing to a cohesive and supportive work environment., • Maintain a safe, secure and compliant environment for leaders, team members and guests by adhering to and driving accountability for established Placemakr and property-specific people, operational and financial policies and procedures, including emergency protocols, scheduling and budgetary reporting expectations, attendance policies and conduct expectations., • Embody Placemakr leadership competencies by driving accountability, developing, motivating, challenging and engaging your team of line-level managers, supervisors and individual contributors, ensuring excellence in people leadership, operations and finances of your property., • In partnership with non-property leadership, provide initial and ongoing training for your team(s) on Placemakr people, operational and financial SOPs and programs., • Own the success of company-wide or property-specific people-related initiatives on your property and provide executional guidance for your leaders that will support hiring, engagement, retention and development of all members of your team., • Collaborate with Placemakr’s PX and TA teams on talent acquisition efforts for your property, including supporting consistent recruiting and hiring processes, and engaging in grassroots or in-person recruiting initiatives to hire top talent., • Own the overall operational success of Front of House, Back of House and administrative/budgetary functions of your property through execution and support of Placemakr SOPs as well as embodiment of our Community Norms., • Partner with your Area Leader and/or non-property teams and use an outside-the-box mindset to ideate and execute on people, operational and/or budgetary solutions that support Placemakr standards., • Utilize Placemakr SOPs and best practices and collaborate with all Placemakrs effectively to ensure your property is consistently meeting or exceeding Placemakr service level and operational standards., • Provide hands-on assistance to all members of your team for issues that require escalated leadership or expertise., • Collaborate effectively with Sales, Revenue, Marketing and applicable non-property teams to drive overall revenue through pricing strategies, occupancy targets, etc., • Drive NOI and overall financial success of your property through owning your property budget, implementing budgetary initiatives and following FAA, Owner Relations or other team-specific SOPs and standards set forth., • Additional duties and responsibilities, as assigned What it takes, • A bachelor’s degree, preferably in management, business administration, communications, hospitality or a related field; or commensurate experience in lieu of a formal degree, • 3+ years’ experience in a leadership role within retail, food & beverage, hospitality, multi-family or similar environment, where customer service is at the heart of the operation, • A minimum of 1+ years’ experience of successful multi-department leadership; retail, food & beverage, multi-family or hospitality-focused experience strongly preferred, • Experience with executing on team member relationship issues and retention, engagement, succession planning, performance management and/or growth and development initiatives, • Proven track record with scheduling, training and developing non-exempt employees to maintain exceptional service levels and uphold company standards, • A demonstrated track record of operational and financial success made possible by a true customer-focus, managing controllable expenses, driving team performance, effective decision-making skills and a solutions-oriented mindset, • Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally across varying levels of team members and external partners, • A hands-on leader and world-class motivator who takes an active role in growing and developing their team, • Ability to manage cross-functional relationships, competing priorities and time and resources proactively in a fast-paced, ever-changing environment, • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right., • General Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our General Managers and an exceptional guest experience. Our benefits & perks*, • Competitive salary, • Quarterly performance bonus program, • Company stock options, • 401k + 4% employer matching program, • Medical, Vision & Dental Insurance plan options, • Flexible Spending Account & Health Savings Account options, • 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!, • PTO increases to 25 days per year after 2.5 years of employment, • Up to 8 floating holidays per year so you can celebrate what matters most to you!, • Monthly cell phone reimbursement and health & wellness stipend, • Management Training Program, • Paid Parental Leave, • Paid Life Insurance, • ZayZoon as an option to access your paycheck before your payday

Job Description Who We Are Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. And you could be a part of this adventure! What You’ll Do The District Education Manager (DEM), Central leads the education strategy for the market across MN, WI, IL, TX and OH. They develop and execute actionable education plans aligned with business goals and oversee the instructors delivering learning experiences within Dermalogica Learning Lofts and in-field education. The role combines strategic leadership with operational oversight to maintain Dermalogica’s standards and drive business success. Working cross-functionally with Sales, Marketing, and Operations, the DEM ensures education initiatives are fully aligned with business growth strategies and the evolving needs of professional skin therapists. This leader fosters a culture of excellence, accountability, and innovation within the education team. Key Responsibilities: * Strategic Planning & Productivity Management Plan and execute a balanced education calendar that meets the needs of the market, integrating core curriculum, national account training, and undergraduate programs to drive engagement and growth. Oversee instructor scheduling to ensure efficient use of time, alignment with business priorities, and consistent education coverage across the district. Hold teams accountable for maintaining accurate calendars, achieving productivity goals, and delivering high-quality education experiences that support business impact. * Cross-Functional Collaboration Partner with Sales District Managers, Corporate Operations and Marketing to align education with business objectives and the evolving needs of professional skin therapists. Collaborate with your manager on resource planning, team alignment, and strategic initiatives to balance educator capacity with business priorities while upholding Dermalogica’s high standards of education delivery. Performance & Goal Management In partnership with the National Education Director, set clear expectations, monitor performance, and implement strategies for continuous improvement across the district. Track key performance indicators for education delivery, attendance, and business impact, using data-driven insights to guide coaching, development, and strategic planning. Collaborate with your direct manager to review progress and align priorities, ensuring district goals support national objectives. Team Leadership & Culture Foster a positive, inclusive, and high-performing team culture where educators feel supported, valued, and motivated to grow. Lead with Dermalogica’s core values of education, expertise, and human connection through consistent coaching, recognition, and purposeful leadership that drives engagement and accountability Mentorship & Development Coach and develop instructors through regular feedback, performance conversations, and ongoing training. Partner with the National Training Manager to cultivate team growth and advancement through ongoing development, ensuring educators continuously elevate their skills and deliver impactful learning experiences across all platforms. The above typical duties are characteristic of this job and demonstrate a level of difficulty and are not intended to list or limit the duties which may be required or assigned to employees in the classification. What You’ll Bring Key Qualifications: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * 2+ years of strategic leadership experience, ideally within the skincare or retail industry and supporting multi-location or field-based teams. Demonstrated success in developing and executing education strategies that drive business growth and professional engagement. • Proven team management experience, with the ability to lead, coach, and develop high-performing teams while fostering accountability, collaboration, and ongoing professional growth., • Experience partnering cross-functionally with Sales, Marketing, and Operations to align initiatives with business objectives., • Excellent organizational and calendar management skills, with the ability to oversee multiple priorities, locations, and team schedules., • Clear and confident communicator, capable of delivering feedback, facilitating conversations, and representing the education team in leadership forums, • Comfortable with reporting tools and standard office technologies (e.g., Microsoft Office, Excel, virtual meeting tools), • Adaptable and solution-oriented, able to think on your feet, make sound decisions after considering all implications, remain composed under pressure, and adjust quickly to change. What We Offer • Competitive Compensation, • Medical, Dental, Vision Insurance, • Paid Time Off, • Monthly Product Allowances, • Annual Fitness Reimbursement, • 401(k) plus company matching, • Life/Accident/Disability insurance, • Wellness programs, • Paid family leave, • Domestic partner benefits Why Join Us? • A Legacy of Success: Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy., • Entrepreneurial Spirit and Innovation: At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers., • Backed by Unilever: In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets. Ready to make a meaningful impact and advance your career with a global brand revolutionizing the skincare industry? Apply now and complete your online application. Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position. Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.

Job Description Job Summary: The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Under the supervision of the General Manager, i.e., the Driver will be responsible for managing the timeliness of the final product that will be delivered to the appropriate location. Responsibilities and Associated Duties: • The Delivery Driver is responsible for delivering catering orders and concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures., • Additionally, the Driver will participate in the process of directly serving the ACW customers and obtaining feedback from them regarding our product and service, which they will relay to the Catering Director, Catering Specialist, Sous Chef, and General Manager as required., • They will be an on-site problem solver in the event of situations arising that require immediate action, and the Driver will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost., • The Driver is responsible for driving safely under the laws and safety guidelines of the state(s) they drive in and always be courteous and careful to avoid accidents and dangerous situations while on the road., • The driver is responsible to maintain the vehicle fleet, clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure that the Geotab signal and FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run., • Further responsibilities may include picking up supplies as needed in the course of business and routine vehicle cleaning and maintenance., • Understand and maintain quality control and food-safety procedures of food products during delivery., • Under the direction of the General Manager, i.e., maintain operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing. Maintain impeccably clean (inside and out) vehicles by utilizing self-service car washes., • Assist with the assembly of silverware units and stocking of items in the company vehicles., • Meet weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day operations., • Safely operate company vehicles and drive in compliance with all local and federal laws and regulations., • Dress professionally and within the guidelines of Company procedures including the company approved uniform., • Cross-train to be able to prepare or produce food in the kitchen as a secondary duty when business is slow and staffing shortages occur., • Air Culinaire Worldwide employees have the flexibility to design the benefit selections best suited for their needs., • Full Time employees are eligible for healthcare and supplemental benefits on the first day of the month, following 30 days of employment., • 401 (K) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions., • Plan entry is the first day of the month following 30 days of employment., • Three (3) medical plans to choose from, with an excellent employer contribution., • Available Dental and Vision insurance, • Company paid basic life insurance, with the option to elect additional voluntary term life., • Company paid short-term and long-term disability insurance., • Available supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance and pet insurance., • Health Savings Account and Flexible Spending Account available (for eligible plans), • Generous Vacation Program for full time employees, • Employee Assistance Program (EAP), • See our benefits here 2025 Benefits Guide, • Must be able to legally drive and have a current valid driver’s license., • Must be able to work a fluctuating schedule, AM Shifts, PM Shifts, weekends and holidays., • Clear driving records., • Positive attitude and team oriented., • Strong organization and logistic skills., • Pre- employment criminal background check, • Pre-employment Drug Test, • MVR (if applicable to the position) Disclaimer: This position description highlights a general description of duties and responsibilities. Employee(s) may be assigned other duties, in addition to or in lieu of those described herein, and any duties are subject to change at any time, according to the needs of the location or Company. Air Culinaire Worldwide, LLC. does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations.