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Job Description Member Service Coordinator Location: Dallas, TX (remote). What Our Member Service Coordinators Do and Why It's Important: Member Service Coordinators provide exceptional customer service, supporting participants through their company's wellness program and addressing any inquiries or concerns related to our wellness initiatives. Additionally, this role is the forefront of our advocacy services, helping members navigate their benefits and ensuring they receive the support they need. Core Activities of the Job Include: • Answering all questions related to HealthCheck360 products, services, and programs through phone, email and chat, • Assisting with tasks that may include processing Physician's Screening Forms, participant outreaches, printing or binding, and other special projects., • Providing feedback and presenting solutions to improve efficiencies and the participant experience The standard work week for this position will be Monday through Friday, 8-5pm. Strengths and Skills Necessary for Success in the Role: Cottingham and Butler's Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs. Want to learn more? Follow us on | LinkedIn | Facebook

Job Description Member Service Coordinator Location: Dallas, TX (remote). What Our Member Service Coordinators Do and Why It's Important: Member Service Coordinators provide exceptional customer service, supporting participants through their company's wellness program and addressing any inquiries or concerns related to our wellness initiatives. Additionally, this role is the forefront of our advocacy services, helping members navigate their benefits and ensuring they receive the support they need. Core Activities of the Job Include: • Answering all questions related to HealthCheck360 products, services, and programs through phone, email and chat, • Assisting with tasks that may include processing Physician's Screening Forms, participant outreaches, printing or binding, and other special projects., • Providing feedback and presenting solutions to improve efficiencies and the participant experience The standard work week for this position will be Monday through Friday, 8-5pm. Strengths and Skills Necessary for Success in the Role: Cottingham and Butler's Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs. Want to learn more? Follow us on | LinkedIn | Facebook

Job Description HMM, we’re not just a global leader in integrated logistics and shipping—we’re shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry. Why HMM? • Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you’ll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping., • Career Growth: We are dedicated to your development. With mentorship, cross-department training, and career advancement opportunities, HMM invests in your success and professional growth., • Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development., • Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being., • Work-Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work. GENERAL POSITION OVERVIEW The Inbound Operations Coordinator is responsible for managing and coordinating inbound logistics, customer service, and documentation processes to ensure efficient and accurate operations. This role involves overseeing traffic coordination, idling prevention and monitoring, providing exceptional customer service, and handling documentation tasks and cargo diversions. Must work collaboratively across departments to streamline processes, resolve issues, and maintain high standards of accuracy and customer satisfaction. Responsible for the continental United States, including ocean facilities found on the West Coast: Tacoma, Seattle, Portland, Oakland, Los Angeles and Long Beach. ESSENTIAL JOB FUNCTIONS/DUTIES • Coordinate and monitor inbound logistics, including scheduling, tracking, and managing transportation activities to ensure timely delivery of goods., • Provide high-quality customer service by addressing inquiries, resolving complaints, and maintaining clear communication with clients and operational partners; both internal and external., • Prepare, verify, and process documentation related corrections and inquiries to inbound shipments, ensuring compliance with regulatory and organizational requirements., • Initiate and oversee the submission of customs manifests to United States Customs and Border Protection, ensuring accuracy and resolving any rejections within the same business day., • Collaborate with customers, carriers, and internal teams to optimize logistics workflows and resolve any issues promptly., • Maintain accurate records and data entry for shipments, customer interactions, and documentation processes., • Monitor and report on key performance metrics related to inbound operations, customer satisfaction, and documentation accuracy., • Ensure compliant release of Free Trade Zone (FTZ) cargo, adhering to regulatory standards., • Monitor and manage VIP reefer and live fish cargo to maintain quality and compliance., • Communicate special free time allowances to discharging ports efficiently., • Process diversion requests for KOA customers with accuracy and speed., • Resolve container damage issues, coordinating with vendors for drayage, rework, or transloading to ensure delivery., • Authorize container repairs in collaboration with Maintenance & Repair (M&R) teams and management., • Trace and rebill damages to ensure accurate cost recovery., • Support empty reposition process from Canada to Tacoma, WA., • Responsible for management of email, call and chat support queues., • Performs other duties as assigned.QUALIFICATIONSESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES, • General understanding of the transportation shipping industry., • Work effectively under limited supervision and prioritize workload., • Have exceptional computer skills and knowledge of MS Office programs such as Outlook, Word and Excel., • Able to multitask and handle information accurately and professionally., • Excellent phone/email etiquette., • Excellent verbal and written communication skills.EDUCATION AND EXPERIENCE, • High School diploma or GED required; college degree preferred but not required., • Prior industry experience preferred but not required.ENVIRONMENT / EQUIPMENT / PHYSICAL DEMANDS, • Work performed in an office environment where the noise level is moderate. Regularly required to stand, sit, and walk around the office. Frequently required to work on a computer. Occasionally required to use force to lift, push and pull up to 20 pounds. Join HMM and navigate the future of shipping and logistics, where you’ll grow alongside an industry leader committed to sustainability, innovation, and excellence. About HMM America Shipping Agency: HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated, and other specialized cargo. HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks, and offices around the world. HMM is highly regarded as one of the world's top integrated logistics companies with a commitment to operational excellence by our team of industry professionals and state-of-the-art technology. Additional Details: The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year. HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.

Job Description Overview Our full-time positions are involved in sales on the phone, chat and email. • We are currently hiring for full-time customer solutions specialist., • Schedules, based on availability and business needs, could include daytime, evenings, and weekends, totaling up to 40 hours per week. What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. Responsibilities In sales, you are… • On the phone engaging in thoughtful conversations with customers while enhancing the customer experience., • Designing custom spaces., • Offering product information, resolving shipping concerns, and sharing promotions as a brand ambassador., • Engaging in thoughtful conversations and providing an astonishing customer experience while chatting with customers., • Designing custom spaces., • Balancing multiple chats., • Offering product information, resolving shipping concerns, and sharing promotions as a brand ambassador. We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life. Here's a peek at what you can expect: • Competitive health, dental, and vision plans to keep you and your loved ones well., • 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity., • Unique "1equals3" website for easy access to your benefits information and company updates., • We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best. For our full-time associates, we offer even more: • Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)., • Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program., • Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes., • Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!)., • Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions., • Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages. But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference. Qualifications What You Bring To Us • You love to engage with people. You’re the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication., • People say you have a heart for service. You love to sell. For you, it’s about learning what a customer truly needs and offering suggestions., • You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience., • You take pride in your work. It’s your store!, • You love juggling multiple tasks. You like to stay busy, balance priorities and utilize your organizational skills., • You are comfortable with the Internet and e-commerce and have excellent computer skills., • You understand retail is an ever-changing industry and remain flexible., • You want to delight the people around you and can’t wait to share that at The Container Store! The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act Office Physical Requirements State Specific Notices

Job DescriptionDescriptionJob Title: Data Entry Customer Service Representative Company: Talkishco Location: Dallas, TX About Talkishco: At Talkishco, we offer a range of sales solutions to businesses, including sales consulting, lead generation, sales training, sales outsourcing, and CRM implementation. Job Description: The Data Entry Customer Service Representative at Talkish Co. is responsible for efficiently entering and managing customer data while providing excellent service to clients. This dual-role position combines data entry tasks with customer service responsibilities, ensuring accurate information processing and timely support for customer inquiries and concerns. Pay: $16.50 - $26.00 per hour Key Responsibilities • Accurately enter customer information, transactions, and updates into the company’s database., • Verify and correct data to maintain accuracy and integrity in all records., • Respond to customer inquiries via phone, email, or chat, addressing questions or resolving issues in a professional and timely manner., • Assist customers with order placement, tracking, and returns, providing detailed and clear instructions as needed., • Maintain and update customer records, ensuring that all relevant information is accurate and up to date., • Collaborate with internal departments to resolve customer complaints and issues efficiently., • Follow up with customers to ensure their concerns have been addressed and to confirm satisfaction., • Monitor and report recurring issues to management to help improve customer service processes., • Perform general administrative tasks, such as filing, scanning, and managing communications., • Adhere to company policies and procedures when handling customer data and sensitive information. Skills, Knowledge and Expertise • High school diploma or equivalent; additional education or certifications in data entry or customer service is a plus., • Previous experience in data entry or customer service roles is preferred., • Strong typing and data entry skills, with a focus on accuracy and speed., • Excellent written and verbal communication abilities., • Proficiency in Microsoft Office (Word, Excel) and data management systems., • Ability to handle multiple tasks and work efficiently under pressure., • Strong problem-solving skills and the ability to maintain a positive attitude when dealing with customers., • Competitive salary, • Opportunities for professional development and growth, • Collaborative and supportive work environment, • Health benefits package, • Paid time off and holidays

Job DescriptionCompany Description At Linked Light Pulse, we're not just a sales company; we're your trusted partner in achieving unparalleled success. With a dedication to excellence ingrained in our DNA, we pride ourselves on delivering results that exceed expectations. Job Description Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, ensuring their inquiries and issues are addressed promptly and effectively. Our ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer service. You will engage with customers through various channels, including phone, email, and chat, providing them with information about our products and services Responsibilities • Provide exceptional customer support across multiple channels including phone, email, and chat., • Handle and resolve customer inquiries and complaints efficiently and professionally., • Maintain in-depth knowledge of our products and services to assist customers effectively., • Document customer interactions and maintain accurate records in our database., • Collaborate with team members to continuously improve the customer service experience., • Assist in identifying recurring issues and suggest solutions to the management team. Qualifications • High school diploma or equivalent; associate’s or bachelor’s degree preferred., • Proven experience in customer service or a similar role., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-focused mindset., • Familiarity with CRM systems and practices is a plus. Additional Information • Opportunities for professional growth and career advancement., • Comprehensive training and ongoing support., • Health, dental, and vision insurance., • Paid time off and holidays., • A collaborative and innovative work environment.

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description Duties and Responsibilities: • Meets established sales quotas on monthly, quarterly, and annual basis., • Utilizes Trucordia sales and marketing tools to execute results-oriented activities such as cold calls, in-person appointments, and prospect presentations to close new business., • Acts as subject matter expert to master chosen area of focus for highest probability of long-term success., • Continually manages a book of business to support high renewal rates., • Collaborates with Client Service to analyze renewal business and place new business accounts., • Follows Trucordia sales methodologies and best practices, including proper use of Trucordia tools and sales management platform.Qualifications, • State-issued Property and Casualty or Life and Health Insurance Producer License., • 4-year Degree in Business Management, Sales, Entrepreneurship, Marketing or related area of study., • 2-5 years in an insurance sales role, • Proficiency with professional programs such as Microsoft Suite and Salesforce., • Demonstrated skills in analytics and internal/external communication. Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life Insurance and AD&D, • FSA / HSA, • Accident, • Critical Illness, • Hospital Indemnity, • Supplemental Health Insurance, • EAP, • Pet Insurance, • 11 Paid Holidays, • Flexible PTO Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

Job DescriptionDescription: About Heritage Auctions Start your career with one of the nation’s fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, we offer a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and connect. ROLE SUMMARY: As a Client Service Representative, you will play a pivotal role in managing client communications, resolving inquiries, processing payments, and ensuring customer satisfaction. Your commitment to accuracy, efficiency, and exceptional service will help maintain our reputation as a trusted leader in the auction industry. This is a hybrid position offering both onsite and remote work flexibility. BENEFITS: • Comprehensive Benefits Package: Medical, Dental, and Vision coverage, • Paid Time Off (PTO), • 401(k) Savings Plan COMPENSATION: Commensurate with experience ESSENTIAL DUTIES & RESPONSIBILITIES: • Client Interaction: Professionally handle incoming calls, emails, and chat inquiries with a focus on delivering exceptional customer experiences., • Data Management: Accurately document all communications and payment information into the client database with meticulous attention to detail., • Problem-Solving: Resolve client concerns promptly, ensuring timely follow-up and complete resolution., • Payment Processing: Process and record payments with precision and adherence to company protocols., • Relationship Building: Engage clients through open and interactive communication, fostering trust and long-term relationships., • Order Management: Manage client catalog orders and incoming auction bids efficiently., • Customer Satisfaction: Maintain Heritage’s high standards for client satisfaction by providing accurate, clear, and complete information., • 1+ years of customer service experience in a fast-paced, client-facing role., • Experience in email and chat-based customer communication., • Proficiency in Microsoft Outlook and Excel is a must.SKILLS & ABILITIES, • Exceptional Communication: Outstanding verbal, written, and interpersonal skills., • Client-Centric Mindset: Positive attitude with a strong commitment to client satisfaction., • Problem Solving: Critical thinking, good judgment, and the ability to resolve challenges independently., • Multitasking & Organization: Excellent time management and organizational skills to handle multiple tasks efficiently., • Attention to Detail: High level of accuracy and thoroughness in all tasks., • Ability to work independently in a fast-paced, high-demand environment., • Must be able to lift up to 25 lbs. occasionally., • Hybrid opportunities available

Job DescriptionCompany Description At Linked Light Pulse, we're not just a sales company; we're your trusted partner in achieving unparalleled success. With a dedication to excellence ingrained in our DNA, we pride ourselves on delivering results that exceed expectations. Job Description Job Description: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, ensuring their inquiries and issues are addressed promptly and effectively. Our ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer service. Responsibilities • Provide exceptional customer support across multiple channels including phone, email, and chat., • Handle and resolve customer inquiries and complaints efficiently and professionally., • Maintain in-depth knowledge of our products and services to assist customers effectively., • Document customer interactions and maintain accurate records in our database., • Collaborate with team members to continuously improve the customer service experience., • Assist in identifying recurring issues and suggest solutions to the management team.Qualifications, • High school diploma or equivalent; associate’s or bachelor’s degree preferred., • Proven experience in customer service or a similar role., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-focused mindset., • Familiarity with CRM systems and practices is a plus. Additional Information • Opportunities for professional growth and career advancement., • Comprehensive training and ongoing support., • Health, dental, and vision insurance., • Paid time off and holidays., • A collaborative and innovative work environment.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Flexible schedule, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Signing bonus Job Description: As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include: • Responding promptly to customer inquiries via phone, email, and live chat., • Providing information about insurance policies, coverage details, and claims processes., • Assisting clients with policy changes, updates, and renewals., • Investigating and resolving customer issues or concerns with empathy and professionalism., • Collaborating with other departments to ensure comprehensive customer support., • Maintaining accurate and up-to-date customer records.Qualifications:, • Exceptional communication and interpersonal skills., • Previous experience in customer service, preferably in the insurance industry., • Detail-oriented with strong problem-solving abilities., • Ability to handle challenging situations with empathy and professionalism., • Familiarity with insurance products and policies is a plus., • Proficient in computer applications and customer relationship management (CRM) software.Requirements:, • High school diploma or equivalent; college degree is a plus., • Knowledge of insurance regulations and industry practices (training will be provided)., • Ability to adapt to a fast-paced work environment., • Strong organizational and time-management skills. Sam Pridgeon - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job Description Our team is growing, and we are looking for organized individuals to support clients with travel planning and reservations in a fully remote environment. This role as a Remote Travel Support Coordinator is ideal for candidates who are detail-oriented, professional, and comfortable assisting clients with travel coordination. Prior experience in the travel industry is helpful but not required. Structured training and onboarding are provided. Key Responsibilities • Support clients with booking flights, hotels, cruises, and tailored holiday packages., • Communicate professionally via email, phone, and online chat., • Research destinations, offers, and travel options to suit each clients needs and budget., • Prepare personalized travel itineraries and simple proposals or quotes., • Resolve booking questions and provide solutions quickly and efficiently., • Maintain accurate client details and booking records., • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions. What We're Looking For • Excellent communication and interpersonal skills., • Friendly, professional manner with strong attention to detail., • Self-motivated, organized, and able to work independently., • Confident using computers, email, and online tools., • Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential. Technical Requirements • Laptop or desktop computer., • Reliable broadband internet connection., • Smartphone for communication and updates., • Quiet workspace suitable for client conversations.What We Offer, • Fully remote work structure, • Flexible scheduling framework, • Structured training and ongoing support, • Collaborative team environment, • Access to industry-related travel benefits

Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We're looking for driven, customer-focused teammates who are curious about innovative blockchain technology and financial services. As a Customer Success Associate (CSA), you'll work in a call center environment, where your primary responsibility is handling inbound phone calls, chats, and emails from customers. You'll be the voice of Figure, helping people understand our products, navigate the application process, and move confidently through each step of their experience. In this role, you'll gain deep knowledge of Figure by working in a fast-paced call center environment, by becoming an expert in our products to resolve issues, and move customers confidently through the application process. Your communication skills, problem-solving ability, and attention to detail will drive critical outcomes that support our business goals and elevate the customer experience. What You'll Do • Champion the customer support experience as the first point of contact for prospective and existing customers managing inbound calls, chats, and emails to provide expert guidance on our products and their applications., • Help customers navigate the application process, troubleshoot issues, and resolve concerns with empathy and efficiency., • Promote brand trust and loyalty by delivering exceptional support to our customers via phone, chat interactions and email., • Identify trends, gather key insights, and contribute ideas to improve customer support processes and product experience., • Provide technical support and troubleshooting on a variety of platform issues., • Conduct video notary sessions with attention to detail and professionalism., • Participate in new training and licensing programs to grow your skills and support team goals., • 1+ years in a customer-facing role., • BA/BS from an accredited university preferred., • A dependable and reliable team player who thrives in a fast-paced, high-volume environment., • Adaptable and open to change as processes evolve., • Clear, confident, and compassionate communication skills., • Ability to become a licensed e-notary, including passing the Figure and state required background checks., • Successfully complete the required compliance training., • A solutions-oriented mindset and commitment to providing an outstanding customer experience., • Ability to build trust and rapport with customers over the phone and in writing., • Process driven organizational skills, • A quick and flexible learning style with the ability to navigate new technology platforms. This is a full time role based on a 40-hour work week. Schedules are assigned after training, and operate on a shift bid structure. In order to promote the best performance possible, top performers are able to bid for their preference in shifts first. Hours of operation are Monday-Friday 10am to 7pm CST Salary • Compensation: $22/hr with the potential to earn up to $25/hr in your first 6 months depending on performance, • Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans, • Company HSA, FSA, Dependent Care, 401k, and commuter benefits, • Employer-funded life and disability insurance coverage, • 11 Observed Holidays & PTO plan, • Up to 12 weeks paid family leave Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-JR1 #LI-Hybrid

Job Description Customer Experience Assistant Manager - Dallas, TX Position Overview: The Customer Experience Assistant Manager for our Dallas, TX location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team’s manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. This role is in person at our showroom in Dallas, TX. The ideal candidate will be able to work a full-time schedule that includes weekend days. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life Insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with Customer Experience leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR of37LqypW0

Job DescriptionOpportunity to join an exciting fiber broadband start-up in the Dallas Fort Worth area. The individual will play a critical role in the team, effectively operating as the conductor of the orchestra! The role itself touches a number of different areas (we don't believe in putting people in boxes!), including customer operations, customer experience & installation scheduling. Making sure we deliver on our customer promise, ensuring we "own it" when we get things wrong and playing a key part in contributing to the development of our team culture, our commitment to excellence and our core values are all key requirements. This suits a high-energy, positive-mindset individual with a "just do it" and fun attitude.Key Responsibilities • Respond to customer inquiries via phone, email, and live chat, • Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution., • Manage the dispatching of field techs for installations and repairs, • Entering data necessary to the completion of the work order (i.e., equipment inventory numbers, arrival / completion times)., • Monitoring technician work progress vs. scheduled appointment windows., • Collaborate internally with stakeholders to relay identified product improvements based on inbound inquiries Qualifications & experience, • Preferred bachelors degree, however not mandatory, • Past experience working in a call center / customer service representative, • Strong interpersonal and communication skills, with the ability to engage effectively with diverse groups, • Proven track record of planning and executing on procedures and processes, • Ability to work independently and as part of a team, demonstrating leadership and initiative What we offer, • A vibrant, growing, and supportive work environment where innovation and initiative are encouraged, • Competitive salary and benefits package, • Opportunities for professionals development and growth

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Job Description Overview CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world. There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties • Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat, • Listen to customers, understand their needs, and resolve customer issues, • Escalate customer issues to the appropriate staff and managerial for resolution as needed, • Ensure first call resolution through problems solving and effective call handling, • Follow the processes of the Client program and perform all tasks in a courteous and professional manner, • Utilize knowledge base and training to accurately answer customer questions, • Create and maintain customer CRM records with accurate call details, • Accurately document call resolution in appropriate systems, • Strictly follow client process for handling financial issues and inquiries, • Comply with requirements surrounding confidential information and personal information, • Follow all required scripts, policies, and procedures, • Adhere to all attendance and work schedule requirements including all scheduled training Qualifications WONDER IF YOU ARE A GOOD FIT? It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required • Must be 18 years of age, • High School Diploma or Equivalent, • Minimum of three (3) years in a call center environment, • Minimum of (1) year of experience in a customer service service role, • The ability to multi-task using multiple screens and systems while talking on the phone with customers., • The ability to type swiftly and accurately 30-45 Words per minute, • The ability to read and speak English fluently, • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet, • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint), • Excellent organizational, written, and oral communication skills, • The ability to multi-task across multiple systems and screens while speak to customers., • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Strong team orientation and customer focus with a positive attitude, • Highly reliable with the ability to maintain regular attendance and punctuality, • Aptitude for issue identification and problem solving, • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent, • An aptitude for conflict resolution and problem solving, • The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling, • Associates Degree or higher is a plus, • Relevant experience in banking or financial services is a plus, • Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus, • Bilingual Spanish - Extremely Beneficial

Actively and consistently support all efforts to simplify and enhance the customer experience. Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

We value your contribution and are committed to supporting your professional development. Ensure Success: Provide after-sales support and coordinate with service teams to keep customers happy. We prioritize your health and wellness by providing benefits to support your physical and mental health, in

Administrative Support: Provide general administrative support to attorneys and legal assistants, including document preparation, filing, and data entry.

Administrative Support: Provide general administrative support to attorneys and legal assistants, including document preparation, filing, and data entry.

Elite Training: Two weeks of comprehensive training with world-class field support.

Supportive work culture and environment.

What separates us from the typical insurance job is our support and training throughout your career. We do this by hiring one quality person at a time, train and support you very well, and providing constant leadership training.

Our company has been committed to helping our valued clients and supporting our team's personal and professional development. Respond to client inquiries via phone, email, or text as needed.

Submit your CV and any additional required information after you have read this description by clicking on the application button.Only candidates with at least 5 years of directly applicable prior experience in product sales will be considered.Your prior experience must include cold calling into pro

Full office support throughout the entire job process.

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Position Overview: We are seeking a High-Level Sales Representative with deep expertise in merchant services to join our growing team.This is a full commission-based opportunit

Do not wait to apply after reading this description a high application volume is expected for this opportunity.We are seeking a Territory Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Present and sell company products and serv

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.About Phat Dragon Phat Dragon is a family-owned business dedicated to crafting unique, quality products that celebrate fantasy, history, and festival culture.From handcrafted horn mugs and

Respond to client inquiries via phone, email, or text as needed.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Key Responsibilities • Provide in-person customer service support in a high-traffic lobby environment • Answer and route incoming phone calls with professionalism and accuracy • Process payments and issue receipts in accordance with departmental procedures • Maintain organized front desk ope

This position entails personal, telephonic, and electronic communication with customers to handle queries, fix problems, and provide support. The primary responsibility of the Customer Support Representative is to deliver efficient and congenial assistance to our clients.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

Why join us? Competitive Compensation: $40,000 to $50,000 base salary, DOE Comprehensive Benefits: 100% medical benefits covered for employee Vision and Dental plans available 2 weeks PTO 100% disability coverage paid by firm Collaborative Work Environment: Join a tight-knit team in a well-establish