Commercial manager jobs in Rochester, New York - Page 2Create job alerts

Job Description OVERVIEW: In 1971, a group of students from Brighton High School had the idea to create a "center" that would meet the specific needs of youth in Rochester, NY. The philosophy supporting the vision was quite radical for the time: that young people, given information and support, could make positive life choices. They founded The Center to be informed by youth, for youth. The Center for Youth continues with this as our core principle. We are committed to empowering and advocating for vulnerable youth while elevating their voices. Our mission is to provide comprehensive, free, voluntary, and confidential programs. The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including prevention counseling, two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. The RHY Prevention Counseling Program Manager is responsible for the management and supervision of the RHY Prevention Counselors, including Community Counselors, Triage Counselors, Youth & Family Counselors, and Safe Harbour Advocates. They are responsible for reviewing and monitoring OASAS contract objectives, with a focus on program outcomes, as well as maintaining the New York State Safe Harbour database. The Manager plays a leadership role in planning, prioritizing and evaluating services, team outreach activities and linkages with other providers/collaboratives/committees. The Manager will be responsible for the on-going assessment of the team's service, identify expansion potential, assess community or catchment area needs and formulate possible responses. The Manager attends weekly Case Review and works closely with the other RHY Managers. This is a full-time, 12-month position. The RHY Prevention Counseling Program Manager participates in the On-Call RHY Supervisor rotation (for 1 week, every 5-6 weeks). This emergency response system is intended to provide after-hours and weekend support to the 24-hour residential and crisis programs. ESSENTIAL FUNCTIONS AND EXAMPLES OF DUTIES: • Monitors program contract objectives with a focus on program outcomes, develops and evaluates the OASAS and Safe Harbour work plans, • Ongoing planning and program development specific to assessment, counseling, and outcomes, • Promotes and develops effective linkages with community resources, providers, and systems, • Assesses the needs of youth and families served, • Assures compliance with record keeping, reporting, and evaluation requirements of the agency and funders, • Supervises, provides guidance, mentors, and evaluates the performance of Counselors and Advocates, • Hires, trains, orients, and mentors new counseling staff, • Coordinates and leads the team outreach activities, • Promotes positive team interactions across all program areas of the agency, • Participates in after-hours on-call rotation Candidate must: • Adhere to ethical conduct, • Demonstrate professionalism i.e., timely, dependable, responsible, flexible, • Be non-judgmental and respectful, • Model principles of inclusion and tolerance, • Be youth centered and positive, • Be family friendly, • Establish effective working relationships with supervisor and co-workers, • Develop positive relationships with all key stakeholders, • Have strong literacy skills (i.e., reading, writing, comprehension), • Have excellent communication skills (verbal and written), • Conduct research and apply best-practices and evaluation methods, • Effectively promote knowledge and skill development and positive behaviors, • Chemical dependency and problem gambling prevention counseling, • Management and supervisory methods and techniques, • Adolescent, family and group development and counseling, • Crisis intervention, case management, advocacy, and strength-based problem solving and decision-making models, • Team building and team dynamics, • Program outcomes and evaluation, • Adolescent development including: positive youth development, asset development, risk reduction and protective factors, • Youth serving systems, • Community resources, • Client advocacy CULTURAL SENSITIVITY The Center delivers services to youth and families from many racial, ethnic, cultural, social and life style groups. We value differences in people and strive to understand diverse cultures, ethnic origins, sexual orientations, abilities and beliefs. To this end, all staff are required to attend professional development trainings and to continually enhance their understanding of cultural diversity. Staff are expected to respect and honor cultural and human diversity. The annual Performance Appraisal provides an opportunity for staff to evaluate how they are integrating culturally competent practices into their everyday work. QUALIFICATIONS Master's degree in counseling, social work or related human services field plus five years human services experience, including supervisory experience or equivalent combination of education and experience. Note: A Master's Degree, CPP/ICPS/CASAC, or advanced training in chemical dependency prevention- related areas is preferred. If candidates do not possess related certification, expectation is that active pursuit of these certifications will occur at the time of employment. In addition to the above, it is mandatory that candidates meet the following criteria prior to hire: • Authorization for the agency to obtain driving record information, • A valid driver's license with a driving record that is approved by agency insurance carrier, regular access to a motor vehicle that is insurance at the levels of $100,000 per person/$300,000 per accident Bodily Injury and $50,000 Property Damage Candidates must be able to be autonomously mobile in order to provide the required services. The Center for Youth provides equal opportunities for employment

Job Description Alta Bella Casa, Inc.-a respected boutique-style specialty construction company in Rochester, NY-is seeking a full-time Senior Installation Technician to lead and manage residential and commercial construction projects. This carpentry opportunity offers a competitive wage of $27 – $40 per hour (equivalent to $54,000–$80,000/year), commensurate with experience and performance. In addition, we provide generous benefits, such as: • Bonus structure, • Medical, dental, and vision insurance, • Life insurance, • 401(k) with company match, • Up to 3 weeks paid vacation per year, • 7 paid holidays, • Growth opportunities, • Education assistance, • Mentor/apprentice program, • Uniforms, • Company parties WHAT YOUR DAY IS LIKE As a Senior Installation Technician, you will oversee the on-site execution of residential and light commercial construction and remodeling projects, ensuring all work is completed to the highest standards and in compliance with building codes, project plans, and safety protocols. You will manage the daily operations of your assigned crew, delegate tasks, and provide clear direction to ensure project milestones are achieved efficiently. You will coordinate with the Project Manager and Office Manager, offering valuable insights in meetings and proactively identifying solutions to support project success. Responsibilities include leading and participating in work related to rough and finish carpentry, excavation, plumbing, masonry, and general remodeling. You will also oversee material logistics, maintain a clean and organized job site, document progress through photos and written reports, and promote a positive and professional work environment. Cultivating team development and upholding the company's values will be an essential part of your leadership approach. WHO ARE WE? We're a boutique-style specialty construction company known throughout Western and Central NY for setting the Gold Standard in egress windows and high-end residential solutions. At Alta Bella Casa, Inc., we go beyond simply building-we partner with our clients to transform their spaces with intention, creativity, and precision. Our true strength lies in our people. We foster a family-like, growth-driven culture built on teamwork, integrity, and innovation. We invest in our employees, offering not just jobs, but meaningful careers where you're empowered to learn, grow, and take pride in the final product. Here, your skills matter, your voice is heard, and your work is appreciated. WHAT'S NEEDED FROM A SENIOR INSTALLATION TECHNICIAN? • 7+ years of hands-on experience in the trades, particularly rough and finish carpentry, • Additional experience in excavation/site work, towing/trailering, plumbing, electrical, masonry, and general remodeling, • Strong leadership and communication skills, • Ability to manage materials and logistics efficiently, • Ability to lift 80+ lbs repeatedly throughout the day, • Comfortable working outdoors year-round Must have the ability to pass a background check and drug screening test. Job Posted by ApplicantPro

Job Description Atlantic Plywood is looking for a full-time Truck Driver to join our team! We are looking for skilled Class A CDL Drivers to help meet the needs of customers by delivering and picking up products in a timely, safe, and courteous manner. We seek highly motivated and experienced drivers with a background in delivering construction and or industrial products and providing customer satisfaction. Responsibilities include, but are not limited to: • Maintain driver logs and complete pre-trip inspections, • Follow all corporate operational procedures and QC Standards, • Adhere to all safety requirements, including Federal Motor Carrier Safety Regulations, • Maintain the service and appearance of all company vehicles, • Follow delivery/pickup instructions from Warehouse Manager and/or Sales Manager, • Authorization to work in the US, • High school diploma / GED, • Valid Commercial Class A Driver’s License and clean driving record, • Current Medical Card, • Good understanding of safety procedures and use of personal protection equipment (PPE), • Good organizational and time management skills, • Must be able to work unsupervised as well as in a team, • Must be able to start early, work late occasionally as needed, • Knowledge of GVWR’s, state/federal regulations regarding height/weight maximums, & winch operations, • OSHA familiarity/training, • Acceptable DOT Drug Test History, • Previous CDL Driving experience, • Previous warehouse experience, • Flatbed and/or tractor-trailer experience, • Frequent holding and grasping with the hands when loading and unloading equipment and while securing your load, • Frequent use of foot/feet, • Frequent lifting of 50 lbs.; occasional lifting up to 90 lbs., • Frequent pushing and pulling of truck side-curtain walls, • Frequent use of winch & ratchet strap tie-downs for load securement, • Morning Shift, • Local Routes w/ Occasional Overnight Deliveries, • Weekends off, • 10+ Paid Holidays, • Accruable PTO, • 401(k) Program, • Company Paid Life Insurance, • Short- and Long-Term Disability Insurance, • Health, Dental, Vision, and Flexible Spending Insurance Plans, • A positive work environment with all team players, • Bonus incentives for employee referrals Since our inception in 1974, Atlantic Plywood Corporation has prided itself on delivering the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products and solutions throughout the Eastern United States. As our many satisfied customers have come to know, Atlantic Plywood offers not only products and services you can depend on but also a convenient, cost-effective partnership that helps our customers’ business grow. #Atlanticplywoodhiring

Job Description We’re looking for a skilled and reliable Maintenance Technician to join our team! If you’re ready to take on a new opportunity with a great team, apply today! Job Purpose The Maintenance position performs routine and preventative maintenance tasks to maintain the physical integrity and continued efficiency of the community and its amenities. Maintenance conducts building maintenance repairs and are responsible for cleanliness and upkeep of property grounds, facilities, streets, equipment, and various utility systems. Maintenance promotes the communities’ commitment to customer service by providing prompt and friendly service to staff and residents and are a part of a new resident’s orientation. Company Overview Windward Communities (WC) has an expansive portfolio of manufactured home communities across the country. Currently WC has communities with over 8,000 sites and is positioned to grow in the future. Each community is tailored to the local area with features such as a community clubhouse, swimming pool, playground, dog park, picnic area, and walking trail. We are dedicated to providing a safe, affordable place for families to call home. Check us out at Benefit of working for us based on eligibility • Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA), • Paid Parental Leave, Short-term & Long-term Disability, • Industry-leading PTO, • Paid Holidays, • 401k program; Including match, • Tuition reimbursement, • Staff development courses & free online training courses, • Paid training, • Bonus programs, • Employee Assistance Program (EAP), • Employee/Resident Referral Bonuses Duties and Responsibilities • Ensures community is presentable, inviting, and always adheres to the company’s curb appeal standards., • Ensures common area lawns are manicured appropriately. Regularly treats for weeds, rakes leaves, plants flowers/shrubs, trims shrubs and hedges, and performs other lawn care services as necessary., • Ensures trash/debris is picked up daily from common areas and streets., • Empties trash containers in common areas as needed., • Completes minor repairs to rental homes and facilities as needed., • Cleans building facilities such as clubhouse, community offices, restrooms, and maintenance barn., • Maintains vacant sites, including strap-downs and removal of trash and debris., • Completes checklists of physical condition of community or individual sites prior to and after resident occupancy., • Assists manager with supervision of service contractors., • Inspects playground area and equipment, pool/spa area, and other recreational amenities to ensure proper operation, where applicable., • Removes snow from community streets, parking lots, building entrances and other areas, where applicable., • Performs water testing and other maintenance duties related to a well-water system, sewer system, or on-site water meters, if applicable. May include reading, repairing, and installing water meters., • Follows safety procedures while performing duties, including safely operating vehicles when moving from site to site and picking up supplies., • Performs other duties and special projects as assigned. Qualifications • High school diploma or GED., • 2+ years with grounds and maintenance experience., • A valid driver’s license, clean driving record, and automobile insurance., • Demonstrated knowledge of and broad experience in general maintenance techniques and repair work., • Ability to endure seasonal temperatures as working conditions require constant outdoor work., • General knowledge of plumbing, electrical, and grounds maintenance., • Proficiency operating various hand tools, power equipment and commercial machinery., • Ability to push, lift and pull up to 50 pounds., • Ability to provide legible written reports., • Ability to work well independently as well as on a team., • Basic computer proficiency, particularly with email and internet., • Availability to respond to community needs during non-business hours (may be required to be on-call). Working Conditions Maintenance works primarily outdoors, is exposed to seasonal temperatures and operates hand tools, power equipment and machinery. We are an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws. We comply with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities. We are a Drug-Free/Smoke-Free Workplace.

Job Description Join our team as a Warehouse & Delivery Technician and play a vital role in ensuring timely and accurate deliveries to our valued customers! As a key member of our warehouse team, you will be responsible for safely transporting goods to designated locations while providing exceptional customer service. Warehouse Duties: • Lead the gathering and loading of deliveries each day (8:30-9am)., • Utilize forklifts or other equipment for loading/unloading heavy items when necessary., • Assist with "same day deliveries" and last-minute discharges., • Assemble newly received equipment as needed., • Learn basic wheelchair setups (K0001-K0004)., • Train and understand the procedures and protocols for cleaning and disinfecting equipment., • Clean & disinfect all returned/used equipment within 24 hours (based on hqaa.org for accreditation purposes)., • Ensure the warehouse is clean and organized. Empty all trash cans every other day in warehouse, main store, & kitchen., • Assist with maintenance around the building when needed., • Assist with snow removal in winter months - front sidewalk, back overhang area, loading ramps, etc., • Assist with the upkeep of the grounds as needed/requested., • Handle any Special Projects that the Warehouse Manager assigns. Delivery Duties: • Safely and efficiently operate delivery vehicles to transport goods to customer's locations., • Adhere to all commercial driving regulations and traffic laws to maintain a safe driving record., • Load and unload products from the vehicle following proper safety procedures., • Communicate with customers to confirm delivery details and address any concerns., • Provide excellent customer service by being courteous, professional, and helpful during deliveries., • Set up and fully explain basic functions of equipment at the time of delivery., • Lead two person deliveries (currently Monday, Wednesday & Fridays) Requirements: • Prior experience as a Warehouse Technician and/or Delivery Driver or in a similar role is preferred., • Proficiency in route driving and navigating various locations., • Ability to lift and move heavy items (75 lbs); experience with load/unload safety procedures., • Strong communication skills to interact effectively with customers and co-workers., • Customer service-oriented mindset with a focus on exceeding customer expectations., • Familiarity with operating vans or other delivery vehicles is advantageous. Join our team of dedicated professionals committed to delivering excellence in service. Competitive benefits package offered for this position. Apply now and be part of our dynamic team! Must submit to a background check.

Job DescriptionUniversity Preparatory Charter School for Young Men is currently seeking candidates for a Culinary Teacher position for the 2025-2026 school year. Company Description: The mission of the University Preparatory Charter School for Young Men will establish a culture of engaged learning that prepares young men to thrive in college and career by empowering them to develop their unique talents and lead in the community. University Prep develops this culture through small classes, student empowerment, personalized attention from teachers and school staff, and a consistent focus on successful instructional outcomes. University Prep provides opportunities and experiences that balance the academic, social, physical, and creative development of young men. Consistent emphasis is placed on preparation for life after high school and all students being college or workplace ready. TEACHER SUPPORT: University Preparatory Charter School for Young Men has a strong operational team with student managers at each grade level who support student achievement through a disciplinary model that includes students’ families. Administration provides all necessary instructional materials and support in a coaching model designed to build teacher confidence and competence. In-house professional development fosters teacher professional growth and is focused on increasing student achievement. Our graduating classes have exceeded a rate of 94% with our seniors being accepted at 2 or 4-year colleges or training programs. JOB DESCRIPTION: The teacher provides leadership in an educational environment that encourages and nurtures learning for all students. Provides supervision to students in a variety of school related settings, monitors and evaluates student outcomes, develops or modifies lesson plans to ensure all student needs are met, and maintains appropriate records and follows all policies and procedures of UPrep. Provides quality standards-based and industry-based instruction in the area of Culinary; assesses and encourages student progress, manages an effective learning environment to maximize student achievement. REPORTS TO: CTE DIRECTOR DUTIES AND RESPONSIBILITIES: • Demonstrates and teaches Culinary Arts in a classroom setting with professional kitchen equipment, food, beverage, and professional cookery, sanitation and professional Food Service Management., • Provides instruction and course/program management in the overall knowledge and application of kitchen management with front and back of the house skills of the food service industry, • Demonstrates knowledge and implements a “hands-on” approach to critical thinking and problem solving skills needed for current and future food service industry employment standards., • Prepares instructional materials, maintains equipment, and manages materials of instruction which maximize the resources needed to deliver effectively a diverse instructional program including student completion of the ServSafe® examination., • Maintains sanitation and facility standards within a commercial kitchen environment consistent with Mecklenburg County Environmental Health Food and Facility regulations., • Runs an organized and industry related entrepreneurship project while maintaining a classroom setting., • Supports culinary extracurricular activities by attendance and/or advisory role., • Attends scheduled faculty meetings, department meetings, curriculum meetings and training meetings., • Participates in student recruiting opportunities, student orientation, open houses, instructional and student competitions (local, state and national), professional conferences and other events directed by the principal or culinary curriculum coordinator., • Provides instruction in teamwork, communications, problem solving, decision making, and computer technology which relates to workplace and higher education skills needed in the food service industry., • Works with staff and post-secondary institutions to develop and maintain career pathways which prepare students for apprenticeship, licensure, community college, or university degree programs., • Demonstrates an understanding of, and leads student experiences in, related student organizations., • Works with employers and community groups to promote and advance technical skills., • Creates an instructional environment that is conducive to the intellectual, physical, social, and emotional development of students., • Communicates standards, achievements, and deficiencies to students and parents. Meets with students and parents., • Maintains complete and accurate student academic, attendance, and disciplinary records. Monitors and assesses students’ academic progress., • Collaborates with school administrators, other teachers, para-educators, parents, and community members in the education of students., • Instructs and demonstrates proper safety practices, procedures and standards., • Creates and plans effective curriculum based projects and activities correlated with a specific construction concept in mind, • Collaborates in the identification, development, implementation and coordination of work study arrangements, • Demonstrates techniques to students as a group and one-on-one, helping them to complete lessons, assignments, projects, activities and evaluations., • Provides students with clear expectations, continual feedback, and logical consequences., • Provides students with opportunities to expand their skills and knowledge base, • Participates in field trips to post-secondary institutes, worksites, businesses and hands-on workshops, • Manages inventory control including purchasing materials, supplies, equipment and tools While performing the duties of this job, the teacher is frequently required to stand and talk and walk. Occasionally, the teacher will bend or twist at the neck more than the average person. While performing the duties of this job, the teacher may occasionally push or lift up to 50 lbs., such as food boxes. The teacher is directly responsible for safety, well-being, or work output of other people. The noise level in the work environment is moderate to loud. QUALIFICATIONS: • Associate’s or Bachelor’s degree in Culinary Arts such as Culinary Arts, Dietetics, Foods Science, Dietetics, Food Service Management, and two years of industry-related work experience as described above., • ServSafe® Manager Certification (Level 1)BENEFITS:, • 403(b), • Dental insurance, • Health insurance, • Life Insurance, • New York State Teacher Retirement System, • Paid time off, • Professional development assistance, • Tuition reimbursement, • Vision insurance Salary Range: $48,500 - $51,500, negotiable based on education and experience. Powered by JazzHR rkuov6dBQV

Job Description OVERVIEW The Hours are as follows: Sunday, Monday and Thursday- 10pm-6am, Wednesday-8am-6pm The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. The emergency shelter team provides survival-support services to runaway and homeless youth 24 hours/day, 7 days/week, year-round. Staff engage and establish mutually respectful, trusting relationships with youth. Youth are approached from a strengths-based perspective. The goal is to provide emergency care and support to RHY in a safe, respectful environment and to work with them to resolve the issues that led to their homelessness so that they can ultimately secure and maintain a stable living environment. The Supervisor assists the Manager with oversight of operations and programming at The Center House, with special emphasis on the overnight shifts. Duties include assisting with supervision, training, and coaching of overnight staff; administrative assignments; facility management, and direct client care. This position is full-time at 38 hours per week and includes three overnight shifts and one day shift per week. Flexibility is required to provide supervision and training at least twice a month to overnight staff who work different shifts throughout the week. ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES: Administrative responsibilities include: • Provide Individual and Group supervision to overnight staff, • Teaming with other RHY programs, • Quality Assurance- both program and client, • Consultation- both program and client, • Pursuit of professional development, • Supervision of daily/nightly program, • Assurance of a respectful, cooperative environment, • Maintenance client confidentiality consistent with agency policies, • Crisis prevention/intervention and conflict resolution, • Promote teaming with daytime Emergency Shelter Counselors, • Active participation in individual and group supervision, • Special focus on assisting with data entry and maintenance of client files, • Individual counseling and mentoring, • Maintenance of facility and grounds, • After-hours intake, assessment, information, and referral, • Transportation of clients, as needed, • Other duties as assigned EMPLOYMENT GUIDELINES: Candidates must be: • Youth-friendly and positive, • Calm and objective in crisis situations, • Sensitive to the cultural issues and needs of staff and clients from diverse backgrounds, • Able to establish and maintain positive working relationships with key stakeholders (i.e., youth, peers, supervisees, referral sources, law enforcement), • Able to work evenings, weekends and holidays, as needed and assigned Candidates must possess significant knowledge of and skills related to: • Positive youth development, • Counseling approaches and techniques, • Adolescent development and issues, • Residential services, • Group facilitation and training methods, • Community resources, • Crisis prevention, intervention skills and resolution, • Verbal and written communication, • Time management, • Multi-tasking, • Social, recreational activities, • Meal preparation, housekeeping and the maintenance of facility and grounds, • Group and individual supervision techniques, • Implementation and enforcement of agency policy and procedures, • Technology such as Office 365, • Data collection, outcome measurement, and report generation In addition to the above, it is mandatory that prior to hire a candidate have or be willing to obtain: • A valid NYS driver's license, • A driving record acceptable to agency insurance carrier, • Regular access to a motor vehicle, • Automobile insurance at the level of $300,000 per accident/$100,000 per person Bodily Injury and $50,000 Property Damage, • A telephone CULTURAL COMPETENCY: The Center delivers programs and services to youth and families across Monroe County who represent many racial, cultural and geographic groups. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientations, disabilities and beliefs. All staff are required to attend cultural competency workshops and trainings and to continually enhance their own understanding of cultural diversity. The Center Performance Appraisal, administered annually, provides an opportunity for staff to evaluate how they are integrating culturally competent practices into everyday work. PHYSICAL REQUIREMENTS: The Center House is a three-story residence, and candidates must be autonomously mobile and able to work anywhere within the facility. Candidates must be able to participate in the maintenance of the facility and grounds and to operate program motor vehicles (vans). QUALIFICATIONS: Bachelors Degree in Human Services related field and minimum of 3 years of supervisory experience and 2 years experience working with adolescents, or an equivalent combination of education and experience.

Job DescriptionSummary: We are representing a well-established general contractor seeking an experienced MEP Project Manager to lead the mechanical, electrical, plumbing, and commissioning scopes for a high-profile commercial project. This role is ideal for a seasoned Mechanical or MEP Project Manager with a strong background in complex building systems who can manage the process from installation through startup and turnover. The ideal candidate is highly organized, technically proficient, and comfortable managing MEP coordination while driving communication between field teams, design professionals, commissioning agents, and ownership. Key Responsibilities: MEP & Commissioning Oversight * Serve as the primary point of contact for all MEP and commissioning scopes. * Coordinate with commissioning agents to track system readiness, startup, and punch list closure. * Conduct QA/QC spot checks on rough-ins and periodic system installations to ensure quality compliance. * Lead planning meetings with trade partners to maintain milestone progress and ensure sequencing efficiency. * Collaborate with design and field teams to resolve technical issues and design gaps. * Manage all MEP-related RFIs, submittals, and documentation for startup and closeout. Project Management * Oversee schedule, budget, and subcontractor performance for assigned scopes. * Manage buyout, change orders, and project billing while ensuring accurate forecasting. * Conduct jobsite walks and enforce safety compliance in coordination with the project team. * Lead progress meetings with owners, architects, engineers, and MEP subcontractors. * Maintain comprehensive records, logs, and communication reports throughout project execution. * Support warranty closeout and ensure complete turnover packages upon completion. Qualifications: * Bachelor’s degree in Construction Management, Engineering, or a related field; equivalent experience accepted. * 10+ years of MEP or mechanical project management experience in commercial construction. * Strong understanding of HVAC, electrical distribution, plumbing systems, and building automation controls. * Experience with commissioning coordination and large-scale mechanical systems. * Proven ability to manage projects up to $50M in value. * Proficiency in Microsoft Office and construction management tools. * Excellent communication, leadership, and client-facing skills. * Local travel flexibility based on project needs. Compensation + Benefits: * Competitive salary based on experience. * Comprehensive medical, dental, and vision coverage. * 401(k) with company match. * Paid time off, holidays, and performance-based bonus opportunities. * Company vehicle allowance and professional development support.

Job Description Role Overview: The Customer Success Manager (CSM) is a strategic, revenue-driving role responsible for the overall health, adoption, and expansion of a portfolio of Calero customers. You will partner closely with enterprise and mid-market clients to ensure they realize measurable value from our TEM, Mobile, and SaaS Expense Management solutions — driving higher adoption, multi-tower expansion, renewal success, and customer advocacy. This is not a support role. This is a commercial, strategic, customer-outcome role with direct impact on Calero’s expansion of revenue. Key Responsibilities Customer Retention & Revenue Growth • Own renewals and lead commercial strategy across assigned accounts to drive best-in-class retention, • Identify, qualify, and drive expansion opportunities across Calero’s product portfolio, • Develop customized Success Plans linked to customer’s strategic business objectives., • Cultivate executive-level relationships (CIO, CFO, IT Finance, Procurement, Vendor Management, Mobility leaders)., • Build advocates who participate in case studies, references, advisory councils, and peer-to-peer programs., • Identify "red flags” and proactively work with Operations on recovery plans., • Maintain CRM/CSM updates in Salesforce, and internal reporting structures., • Provide accurate forecasts for renewals and expansion pipeline., • Net Revenue Retention (NRR), • Renewal execution & on-time renewals, • Expansion revenue contribution, • Bachelor’s Degree or equivalent preferred, • 3–7+ years in Customer Success, Account Management, or Growth roles in B2B SaaS, IT management, or managed services., • Industry experience in Telecom Expense Management, Mobility, SaaS Management, Cloud FinOps, ITFM, Procurement, or related enterprise disciplines., • Strong understanding of enterprise environments including telecom lifecycle management, mobile fleets, carrier billing, SaaS licensing, cloud optimization, or finance/IT operations., • Demonstrated ability to drive renewals, reduce churn, and grow existing accounts., • Strong executive presence and ability to lead strategic conversations with IT, Finance, and Procurement leaders., • Analytical mindset with experience leveraging dashboards, consumption data, optimization reports, and KPIs to influence customer decision-making., • Experience with global enterprises, regulated industries, or Fortune 1000 environments, • Experience navigating complex, matrixed customer environments with multiple stakeholders Calero is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The On Target Earnings (OTE) $150,000 (50/50 Base to commission split). It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, that meet all required qualifications. Actual offers take candidate’s knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Job Description Title Strategic Account Manager Department Business Development Reports to Vice President, Business Development SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optical components, assemblies, and electro-optical systems. RPO specializes in a full spectrum of products & services including – Design and Engineering, Visible and Infrared Components, Glass and Plastic Molded Aspheres, Thin Film Coating, Optical Assembly and Electro-Optical Systems Integration. As one of the fastest growing companies in Rochester, RPO offers exciting career paths to work on market-leading programs. Job Summary: Rochester Precision Optics (RPO) is seeking a results-driven, relationship-oriented Strategic Account Manager to accelerate sales growth across both defense and commercial markets. As a key member of our business development team, this individual will manage day-to-day customer service and transactional sales while also cultivating long-term partnerships by recognizing customer needs, uncovering growth potential within existing accounts, and coordinating internal teams to deliver lasting solutions. This role is also integral to the strategic growth of RPO’s catalog business by aligning e-commerce, inside sales, and operations to expand customer reach, improve responsiveness, and strengthen RPO’s overall market footprint. You Will: • Act as the company representative for assigned customers, managing relationships, products, services, deliverables and communications., • Develop strong, long-term client relationships and strategic account plans (targets, whitespace, product adoption, pricing strategy)., • Manage, resolve and communicate customer issues including delivery status, credit issues, reschedules, expedites, etc., • Collaborate across the organization (Business Development, Inside Sales, Engineering, Program Management, Operations, Supply Chain) to execute quotes and respond swiftly to customer inquiries—ensuring the catalog-/standard-product workflow is efficient and accurate., • Attend production and sales meetings, conference calls with customers and BD team to report status, opportunities and risks., • Review and manage all incoming orders and acknowledgements for accuracy, specification, timing, and alignment with catalog SKUs., • Take ownership of ERP system (Epicor) and CRM (HubSpot) data for the BD team—ensure data integrity, training, and reliable usage., • Manage incoming customer inquiries from the website, trade shows and direct outreach; spearhead the initial vetting and distribution of new catalog opportunities into the CRM., • Partner with e-commerce/marketing to optimize online conversion, promotions, landing pages and catalog user experience; drive cross-sell/upsell of standard product lines., • Forecast monthly/quarterly revenue, units and margin for assigned accounts; maintain pipeline hygiene and apply price-to-win logic for volume / standard orders., • Regularly conduct QBRs with strategic catalog accounts; track SLAs (lead time, on-time-delivery, RMA rate) and drive corrective actions internally. Education & Experience • Bachelor’s degree in business, marketing, or related field preferred; 7+ years of relevant experience in lieu of degree considered., • 5-7 years of proven B2B sales success in a high-impact role, ideally within manufacturing or optics., • Familiarity with manufacturing environments and ability to communicate at a technical level; optics experience is strongly preferred., • Demonstrated ability to manage transactional sales while cultivating long-term strategic partnerships., • Experience supporting business development efforts and driving growth within existing accounts., • Exceptional verbal and written communication skills for presenting, negotiating, and cross-functional collaboration., • Strong organizational skills with attention to detail and the ability to manage multiple priorities., • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM Platforms (HubSpot), • Experience working with ERP systems to manage client data, order processing, and cross-functional collaboration; Epicor preferred., • Ability to learn quickly and understand complex product offerings and translate them into customer solutions. You Are: • Results-Oriented: Motivated, hard-working and ready to level up., • Curious: You never stop learning and have an insatiable desire to gain new skills and knowledge., • Process Oriented: Well organized, demonstrating attention to detail., • Analytical: Possess a “If there’s a problem, I’ll find a solution” attitude., • Accountable: Demanding the highest quality from yourself and team members., • Detail-Oriented: Have excellent time management and organizational skills., • A Team Player: Reliable, collaborative, flexible with a positive ‘get things done’ attitude., • A U.S. Person: Compliant with ITAR, EAR and other laws and regulations as defined: “U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty.” You Will Enjoy: • Growth: The opportunity to learn and advance your career, internal training and advancement opportunities, Tuition Reimbursement Program., • Wealth: Competitive compensation package linked to your experience and performance, a 401(k) with company match, company contributions to medical savings plans., • Wellness: Health, Dental, Vision Insurance. Company provided Life Insurance and Disability Insurance., • Balance: 11 paid holidays, generous paid vacation and sick time, • Culture: an energetic, value-driven team where you will experience the reward of meaningful work! Environment & Physical Demands: • Please note: This is an in-office role based at our West Henrietta, NY headquarters. Remote work is not available for this position., • Professional office environment with routine use of standard office equipment such as computers, phones, copiers, filing cabinets and fax machine; noise level typical of a standard office environment, • Prolonged sitting, computer and telephone use, as well as standing, filing, bending, reaching and lifting and carrying up to 25 pounds, • Exposure to manufacturing plant floor requiring the use of personal protective equipment (ear plugs, safety glasses, etc.), • Occasional travel required for customer and program meetings/coordination., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Minority/Female/Disability/Vet In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification form upon hire.